Clutch Announces Leading Outbound Voice & Call Center Services

New research on B2B service providers around the world highlights the top performers in six outbound voice and call center categories.

WASHINGTON, DC, October 12, 2017 – B2B research and reviews firm Clutch named the top outbound business process outsourcing (BPO) companies focusing on telemarketing, third-party verification, collections, B2B lead generation, B2B appointment setting, and surveys services.

Clutch’s ongoing research involves in-depth analysis of a company’s services, industry recognition, project portfolios, clients, and client feedback.

The top outbound services firms by category are as follows:

The top 15 telemarketing companies are: Go4Customer, Acquire BPO, Flatworld Solutions, SupportYourApp, TeleContact, Quality Contact Solutions, wow24-7, Specialty Answering Service, SalesRoads, EXL Service, Ameridial, DialAmerica, Magellan Solutions, Grindstone, Fusion BPO Services.

The top 15 third party verification companies are: Salesify, Go4Customer, 4D Global, Callbox, Sound Telecom, AdvancedMD, DataPlus, Specialty Answering Service, Direct TPV, GroupOne, Complete Call Solutions, A1 Call Center, NETCAST BPO, AnswerForce, Call Experts.

The top 10 collections agencies are: EXL Service, Go4Customer, Invensis, Capital Accounts LLC, AdvancedMD, GroupOne, NCC, RemSource, BPO VA, Athena BPO.

The top 15 B2B lead generation companies are: Acquire BPO, Salesify, Callbox, Abby Connect Virtual Receptionists, SupportYourApp, Go4Customer, VoiceNation, SSM, Quality Contact Solutions, Extended Presence, SalesRoads, TeleContact, Invensis, wow24-7, Vsynergize.

The top 15 B2B appointment setting companies are: Salesify, Vsynergize, Invensis, Quality Contact Solutions, Extended Presence, Ruby Receptionists, SSM, SalesRoads, TeleContact, OnBrand24, Grindstone, @liveconx, Vicky Virtual, Blue Zebra, WC Call Center.

The top 15 surveys companies are: Acquire BPO, Flatworld Solutions, Go4Customer, SupportYourApp, Intelligent Office, Invensis, ARDEM Incorporated, SSM, Worldwide101, OnBrand24, Specialty Answering Service, Fusion BPO Services, Magellan Solutions, Grindstone, Virtual Assist USA.

“Outbound services offer a range of opportunities to improve a business,” said Misty Lopez, Business Analyst at Clutch. “Outsourcing non-core responsibilities allows companies to optimize their internal resources, improve their products and services, generate more revenue, and satisfy every customers’ needs without sacrificing the tactical needs of their business.”

All service providers were identified using Clutch’s unique methodology. Analysts evaluate the services a company offers, market presence, case studies, and client reviews. Reviews are key to Clutch’s methodology and involve interviews with Clutch analysts.

Research in the outbound BPO industry is ongoing, and Clutch encourages companies to apply to get listed. Upcoming publications will showcase leading back office service providers.

The full research can be found at:

https://clutch.co/call-centers/telemarketing/leaders-matrix

https://clutch.co/call-centers/third-party-verification/leaders-matrix

https://clutch.co/call-centers/collections/leaders-matrix

https://clutch.co/call-centers/lead-generation/leaders-matrix

https://clutch.co/call-centers/appointment-setting/leaders-matrix

https://clutch.co/call-centers/surveys-companies/leaders-matrix

About Clutch

A B2B research firm in the heart of Washington, DC, Clutch connects you with the agencies and software solutions that enhance your business and meet your goals. Our methodology maps agencies and software solutions based on consumer reviews, the types of services offered, and quality of work.

Contact

Misty Lopez

202-871-9182

misty@clutch.co