Top Inbound Call Center Services in Morocco

Ratings Updated: April 30, 2026

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1 Leaders 8 Contenders

9 Companies

Country: Morocco

List of the Top Morocco Inbound Call Centers Services

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CALLINNOV

5.0 1 review

$25,000+

< $25 / hr

50 - 249

Oulad Bouʼabid, Morocco

Services provided

55% Customer Service Outsourcing

30% Call Center Services

15% Back Office Outsourcing

CALLINNOV is a lead generation and outbound call services company. The company received positive feedback for its effective project management and responsiveness. Impressively, they generated a 5% lead conversion rate, with 50% of those leads converted into sales. Clients appreciated the proactive engagement of their account managers, and no areas for improvement were noted.

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Industry Experience

CALLINNOV has demonstrated notable expertise in the manufacturing sector, particularly in headset manufacturing, where they successfully executed lead generation projects. Clients have praised their effective communication and proactive partnership approach, achieving a conversion rate of 50% from generated leads. Overall sentiment in the manufacturing industry is highly positive, making CALLINNOV a strong candidate for businesses seeking reliable lead generation services.
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Manufacturing

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Average Project Cost Breakdown

$10,000 to $49,000 (1)

What Clients Have Said
Clients have expressed satisfaction with CALLINNOV's pricing structure, noting it offers good value for money. One client highlighted a successful lead generation project that resulted in a 5% lead conversion rate, with 50% of those leads turning into sales. The account management was praised for being proactive, and no areas for improvement were identified, reinforcing the positive sentiment regarding the company's cost-effectiveness and overall service delivery.
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Market Wave

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Marrakech, Morocco

Services provided

64% Customer Service Outsourcing

16% Back Office Outsourcing

10% Business Consulting +1 service

10% Social Media Marketing

In Marrakech, Morocco, Market Wave is a Customer Service Outsourcing company. Founded in 2012, the team offers Customer Service Outsourcing and Back Office Outsourcing.
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Marketing Call Center

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Rabat, Morocco

Services provided

45% Call Center Services

20% Cloud Consulting & SI

10% Back Office Outsourcing +4 services

10% Customer Service Outsourcing

5% BI & Big Data Consulting & SI

5% CRM Consulting and SI

5% Sales Outsourcing

Marketing Call Center is a call center. They are based in Rabat, Morocco, and their services include Call Center Services and cloud consulting & SI.
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Newco

Not yet reviewed

$1,000+

< $25 / hr

250 - 999

Casablanca, Morocco

Services provided

50% Call Center Services

30% Customer Service Outsourcing

20% Business Consulting

Newco , an answering service company, was launched in 2010. The team provides Call Center Services and Customer Service Outsourcing.
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Casablanca, Morocco

NCC CASABLANCA 2, RUE ABOU ASSALT ANDALOUSSI, ANGLE BD BRAHIM ROUDANI, MAÂRIF
Casablanca, Morocco 20330
41 - 49

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Groupe Outsourcia

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Casablanca, Morocco

Services provided

35% Call Center Services

35% Customer Service Outsourcing

30% Back Office Outsourcing

Groupe Outsourcia is a Casablanca, Morocco-based answering service company. Their services include Call Center Services and Customer Service Outsourcing.
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WebOps

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Casablanca, Morocco

Services provided

20% Back Office Outsourcing

20% Customer Service Outsourcing

20% Recruiting +2 services

20% Recruitment Process Outsourcing

20% Staffing

WebOps is a Back Office Outsourcing company established in 2017. Their services include Back Office Outsourcing and Customer Service Outsourcing.
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Fusion CX

4.6 16 reviews

$10,000+

< $25 / hr

10,000+

Casablanca, Morocco

Services provided

40% Call Center Services

30% Customer Service Outsourcing

20% Sales Outsourcing +1 service

10% Back Office Outsourcing

Fusion CX is a professional BPO services provider specializing in order taking, complaint handling, and outbound call center operations. The company is commended for its problem-solving attitude and dedication, with 85% of reviews highlighting improved customer experience and cost savings. Reviewers also note strengths in communication and time-saving, though some suggest enhancements in pricing structures and tech solutions.

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Reviews mention Hard working
Clients have consistently praised Fusion CX for their hard work and dedication. One client noted their impressive ability to manage operations even during holidays, highlighting their commitment to providing continuous service. Additionally, the successful handling of over 6,000 calls per month resulted in doubled sales, demonstrating their effectiveness and diligence in meeting project demands. Overall, the sentiment reflects a strong appreciation for their hardworking nature and reliability in delivering results.

Order & Complaint Management Support for Delivery App Co

5.0 Jul 5, 2022

What did you find most impressive or unique about this company? They manage to work even within holidays.
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Average Project Cost Breakdown

$50,000 to $199,999 (3) $10,000 to $49,000 (2) Less than $10,000 (1) $10,000,000 + (1)

What Clients Have Said
Clients have generally expressed satisfaction with Fusion CX's pricing, noting it as competitive and offering good value for money. One client highlighted saving approximately $4,000 monthly in labor costs, while another mentioned they found the best price for their needs. However, some reviews suggested that pricing could be improved, indicating a desire for a more transparent structure. Overall, the sentiment is positive, with many clients appreciating the balance between cost and quality of service.
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United States (6) India (2)

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Casablanca, Morocco

43 Bd d'Anfa
Casablanca, Morocco 20250
101 - 150

Casablanca, Morocco

33 Bd Hassan Seghir
Casablanca, Morocco 20000
101 - 150

Casablanca, Morocco

42 Bd Abdelmoumen
Casablanca, Morocco 20360
151 - 200

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Webhelp

Not yet reviewed

Undisclosed

Undisclosed

10,000+

Rabat, Morocco

Services provided

33% Customer Service Outsourcing

23% Call Center Services

15% Sales Outsourcing +17 services

5% Back Office Outsourcing

5% Business Consulting

5% Finance & Accounting Outsourcing (FAO)

1% AI Development

1% BI & Big Data Consulting & SI

1% CRM Consulting and SI

1% Custom Software Development

1% Digital Strategy

1% Graphic Design

1% HR Consulting

1% Mobile App Development

1% Transcription

1% Translation

1% UX/UI Design

1% Unified Communications Consulting & SI

1% Web Design

1% Web Development

Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.
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Rabat, Morocco

28, Avenue Allal Ben Abdellah, Rabat, 10000
Rabat, Morocco
More than 5k

+212 5372-19500

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WEngage

Not yet reviewed

Undisclosed

Undisclosed

250 - 999

Rabat, Morocco

Services provided

25% Back Office Outsourcing

25% Call Center Services

25% Customer Service Outsourcing +1 service

25% Sales Outsourcing

WEngage, an answering service, was launched in 1986. The midsize team provides Call Center Services and Back Office Outsourcing.
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Rabat, Morocco

27 Avenue Abderrahim Bouabid Hay Riad,
Rabat, Morocco 10110
31 - 40

078 48 02 73

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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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1 CALLINNOV

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Morocco Inbound Call Centers Services

CALLINNOV

$25,000+

< $25 / hr

50 - 249

Oulad Bouʼabid, Morocco

Ability to deliver

29.5/40.0

16.2/20 Reviews

7.9/10 Clients & Experience

5.4/10 Market Presence

Service focus

200% Inbound Voice Services

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Market Wave

$1,000+

< $25 / hr

50 - 249

Marrakech, Morocco

Ability to deliver

7.5/40.0

0/20 Reviews

2.4/10 Clients & Experience

5.2/10 Market Presence

Service focus

128% Inbound Voice Services

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Marketing Call Center

Undisclosed

Undisclosed

50 - 249

Rabat, Morocco

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

155% Inbound Voice Services

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Newco

$1,000+

< $25 / hr

250 - 999

Casablanca, Morocco

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

210% Inbound Voice Services

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Groupe Outsourcia

Undisclosed

Undisclosed

50 - 249

Casablanca, Morocco

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

175% Inbound Voice Services

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WebOps

$1,000+

< $25 / hr

50 - 249

Casablanca, Morocco

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

40% Inbound Voice Services

60% Other

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Fusion CX

$10,000+

< $25 / hr

10,000+

Casablanca, Morocco

Ability to deliver

34.2/40.0

14.6/20 Reviews

10/10 Clients & Experience

9.6/10 Market Presence

Service focus

180% Inbound Voice Services

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Webhelp

Undisclosed

Undisclosed

10,000+

Rabat, Morocco

Ability to deliver

7.2/40.0

0/20 Reviews

0/10 Clients & Experience

7.2/10 Market Presence

Service focus

135% Inbound Voice Services

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WEngage

Undisclosed

Undisclosed

250 - 999

Rabat, Morocco

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

125% Inbound Voice Services

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Top Inbound Call Center Services in Morocco

List of the Top Morocco Inbound Call Centers Services

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Hard working

Order & Complaint Management Support for Delivery App Co

Average Project Cost Breakdown

What Clients Have Said

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List of the Top 1 Morocco Inbound Call Centers Services