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Top Customer Support Services in Lithuania

Ratings Updated: April 1, 2026
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1 Leaders 6 Contenders

7 Companies

Country: Lithuania
Services: Customer Service Outsourcing

List of the Top Lithuania Customer Support Companies

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Lithuania

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

    See all 28 projects

    Reviews mention Exceptional results

    Clients have expressed exceptional satisfaction with Hugo's services, highlighting their commitment to timely deliveries and outstanding customer support. One client noted, 'Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive,' while another emphasized their 'remarkable expertise in accelerating response times' and creating a comprehensive FAQ page. Overall, clients appreciate Hugo's adaptability, professionalism, and ability to align with their company culture, making them an invaluable partner for enhancing customer relationships.
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      Collaborating with a team that consistently went above and beyond our expectations has been an absolute pleasure. Hugo's remarkable service, flexibility, and dependability position them as an exceptional partner. We extend our gratitude for their vital role in enabling our timely deliveries and eagerly anticipate the continuation of this fruitful partnership.

      Read Full Review
    • Multilingual Customer Support for Beverage Company
      5.0 Aug 22, 2023

      They seamlessly implemented strategies that significantly reduced our response times, ensuring that our valued customers never had to wait long for assistance. Whether it was through email, chat, or phone, their skilled agents were always ready to provide swift and accurate solutions to our customers' inquiries. This level of responsiveness not only improved customer satisfaction but also showcased their commitment to delivering exceptional service.

      Read Full Review
    Read All Reviews
    11 of 12 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    CX Outsourcing for Financial Services Firm

    5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
    Read 12 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews
    View Profile Visit Website
    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Lithuania

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services

    Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

    See all 46 projects
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Parking Software Company

    5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
    Read All Reviews

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)
    View Profile Visit Website
    Mindy Support Logotype

    Mindy Support

    4.8 37 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Serves Lithuania

    Services provided

    35% Customer Service Outsourcing
    35% Data Annotation Services
    30% Generative AI

    Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

    See all 37 projects

    Reviews mention Professional

    Clients consistently commend Mindy Support for their professionalism and effective communication throughout projects. For instance, one client noted their 'very consistent and professional' service, while another highlighted their 'reliability' and 'quick response time.' Additionally, a client in the FinTech sector emphasized their 'professional' workflow and effective collaboration. Overall, the sentiment reflects a strong appreciation for Mindy Support's commitment to maintaining high standards of professionalism and client satisfaction.
    • Data Labeling & Annotation for Fintech Firm
      4.5 Sep 28, 2021

      They have been very consistent and professional throughout the process.

      Read Full Review
    • AI Data Annotation for IT Services Company
      5.0 Jul 29, 2021

      I'm impressed by Mindy's reliability, quick response time, and clear communication. They are real professionals.

      Read Full Review
    • Cloud Application Tech Support for Social Intranet Platform
      5.0 May 18, 2020

      After training and onboarding, the team began to work really well – professionally, independently and in a client-oriented way. Their knowledge of quality assurance processes and maintaining uninterrupted work helped us to set up operations very smoothly and on a high level.

      Read Full Review
    • Prospect Research for Marketing and Tech Firm
      5.0 May 22, 2019

      Their professionalism impresses me. Their effective use of technology to make the time distance entirely irrelevant.

      Read Full Review
    Read All Reviews
    1 of 3 Customer Service Outsourcing reviews are 5 stars
    2 new reviews for Customer Service Outsourcing in past 6 months
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Multilingual Customer Service & Back-Office for Beauty Brand

    5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read more
    Read 3 Reviews

    Industry Experience

    Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.
    Read All Reviews
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  • Ansvery Logotype

    5.0 13 reviews
    $1,000+
    < $25 / hr
    50 - 249
    Vilnius, Lithuania

    Services provided

    40% Customer Service Outsourcing
    40% AI Agents
    20% AI Consulting

    Ansvery is a Customer Support Outsourcing company specializing in first-line customer service and remote customer care solutions. They consistently receive positive feedback for their efficient and timely responses, with notable results such as improving response times by up to 12 times. Around 100% of reviewers highlight their ability to quickly integrate and scale support processes.

    See all 13 projects
    1 of 1 reviews is 5 stars
    Unknown avg. project cost

    Reviewed 1 time in the past 6 months

    In the past six months, clients have praised Ansvery for their proactive approach and effective community management. One reviewer highlighted the team's timely delivery of structured feedback summaries and support for in-game events, noting significant time savings in preparing announcements. Their ability to identify potential issues early on has been particularly appreciated. Overall, the sentiment is highly positive, with clients emphasizing the value for cost and the quality of service provided.
    Read 1 Recent Review
    4 of 4 Customer Service Outsourcing reviews are 5 stars
    Less than $10,000 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Gaming Publisher

    5.0 — Ansvery provides customer service support for a gaming publisher. The team handles first-line tickets, basic troubleshooting, and FAQs using predefined solutions, allowing the client to handle Read more
    Read 4 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (3) $10,000 to $49,000 (2) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently highlight Ansvery's competitive pricing and excellent value for money. For instance, one client noted that Ansvery's pricing fit their budget and provided 'good value for cost.' Another remarked on the company's cost-effectiveness, which was a major factor in their selection. Overall, the feedback reflects a positive sentiment regarding the affordability of Ansvery's services relative to the quality and efficiency delivered.
    Read All Reviews
    $2,670 For small-sized projects or start-ups $5,341 For middle-sized or growing projects $10,767 For large-scale projects with an engaged audience

    Customer Support

    Ansvery is a tech-savvy outsourcer who can seamlessly plug into your inhouse team or create your support department from scratch. With us, you get exactly what you need and you pay only for what you use. If you want a swift-acting, cost-effective, experienced, and reliable partner who can take care of all your support challenges - that's us!
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  • Infomedia Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Vilnius, Lithuania

    Services provided

    30% Customer Service Outsourcing
    30% Sales Outsourcing
    15% Back Office Outsourcing +2 services
    15% HR Outsourcing
    10% Finance & Accounting Outsourcing (FAO)

    Infomedia is a Customer Service Outsourcing company. They provide Customer Service Outsourcing and Sales Outsourcing and were founded in 1993. The firm is in Vilnius, Lithuania.

    Read more
    View Profile

  • Featured

    What are Featured Providers?

    Top Customer Service Logotype

    Top Customer Service

    5.0 67 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Serves Lithuania

    Services provided

    80% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services

    Top Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.

    See all 67 projects

    Reviews mention Dedicated

    The feedback received highlights a strong sentiment of dedication from Top Customer Service. Clients noted their team's responsiveness and genuine care in enhancing communication for Capilano Day Care. One client emphasized their satisfaction with the dedication and support provided, stating that the team adapted quickly to their needs and delivered services on schedule. While they suggested more proactive updates could enhance the experience, the overall sentiment reflects a high level of satisfaction with the company's commitment.
    • Customer Service Outsourcing for Daycare Center
      5.0 Feb 16, 2026

      The most impressive aspect was how dedicated and responsive their team was. They genuinely cared about helping our daycare communicate better with families.

      Read Full Review
    Read All Reviews
    26 of 26 reviews are 5 stars
    16 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 26 times in the past 6 months

    In the past six months, client feedback for Top Customer Service has been overwhelmingly positive, highlighting their professionalism and responsiveness. Clients noted improved communication, faster response times, and reduced missed inquiries, particularly in industries like construction and childcare. Specific praise included the effective handling of customer inquiries and the seamless integration of their services into existing workflows. Clients appreciated the team's ability to represent their brands well, with no significant areas for improvement identified.
    Read 26 Recent Reviews

    Industry Experience

    Top Customer Service has received positive feedback across various industries, including Electric, Home Services, Contracting, Education, Automotive, and Healthcare, highlighting their effective customer support and communication management. Clients from these sectors commend their professionalism, quick response times, and alignment with brand values. Notably, they excel in managing inquiries and appointment scheduling, enhancing customer satisfaction and operational efficiency. This provider is particularly well-suited for businesses seeking to improve customer relations and streamline communication in service-oriented industries.

    Read All Reviews

    Select Industry to see insights

    Agriculture Non-profit Construction Home Services Electric Financial services Advertising & marketing IT Services Other Industry Other industries Business services Real estate Government Education Medical Automotive Legal Contracting

    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Credo Partners Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Kaunas, Lithuania

    Services provided

    35% Customer Service Outsourcing
    35% Back Office Outsourcing
    30% Call Center Services

    Credo Partners is a Back Office Outsourcing company founded in 2007. Their services include Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile

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  • MakesYouLocal A/S Logotype

    Not yet reviewed

    $1,000+
    $50 - $99 / hr
    50 - 249
    Vilnius, Lithuania

    Services provided

    25% Customer Service Outsourcing
    25% Translation
    10% Call Center Services +5 services
    10% Other Digital Marketing
    10% Pay Per Click
    10% Social Media Marketing
    5% Digital Strategy
    5% Market Research

    MakesYouLocal A/S is a Translation company. Launched in 2010, the team focuses on Translation and Customer Service Outsourcing.

    Read more

    Vilnius, Lithuania

    Saltoniškių g. 9
    Vilnius, Lithuania 08105

    21 - 30

    +370 693 37 346

    See All Locations (5)
    View Profile
  • BPO Services Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Vilnius, Lithuania

    Services provided

    60% Customer Service Outsourcing
    30% Call Center Services
    10% Sales Outsourcing

    BPO Services is a small Vilnius, Lithuania-based Customer Service Outsourcing company. The team focuses on Customer Service Outsourcing and Call Center Services.

    Read more
    View Profile
  • Planas Chuliganas Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Vilnius, Lithuania

    Services provided

    25% Customer Service Outsourcing
    25% Back Office Outsourcing
    25% Call Center Services +1 service
    25% Sales Outsourcing

    In Vilnius, Lithuania, Planas Chuliganas is a call center. They specialize in Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Runway Logotype

    5.0 1 review
    $1,000+
    < $25 / hr
    250 - 999
    Kaunas, Lithuania

    Services provided

    13% Customer Service Outsourcing
    37% Call Center Services
    25% Back Office Outsourcing +2 services
    13% HR Outsourcing
    12% Recruiting

    Multi-lingual contact centre services for the Nordic, European, Russian and English speaking markets. Runway is a multi-lingual BPO partner.  Our mission is to assist our clients in achieving

    Read more
    See all 1 projects

    Kaunas, Lithuania

    Savanoriu pr, 109 - 4th floor
    Kaunas, Lithuania 44146

    21 - 30

    See All Locations (5)
    View Profile

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1 Ansvery

List of the Top 1 Lithuania Customer Support Companies

  1. Ansvery Logotype

    Ansvery

    $1,000+
    < $25 / hr
    50 - 249
    Vilnius, Lithuania

    Ability to deliver

    31/40.0
    16.8/20 Reviews
    8.2/10 Clients & Experience
    6/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    60% Other
    View Profile Visit Website
  2. Infomedia Logotype

    Infomedia

    $1,000+
    < $25 / hr
    50 - 249
    Vilnius, Lithuania

    Ability to deliver

    6.6/40.0
    0/20 Reviews
    1.4/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  3. Credo Partners Logotype

    Credo Partners

    Undisclosed
    Undisclosed
    250 - 999
    Kaunas, Lithuania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    65% Other
    View Profile Visit Website
  4. MakesYouLocal A/S Logotype

    MakesYouLocal A/S

    $1,000+
    $50 - $99 / hr
    50 - 249
    Vilnius, Lithuania

    Ability to deliver

    9.7/40.0
    0/20 Reviews
    4.1/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  5. BPO Services Logotype

    BPO Services

    Undisclosed
    Undisclosed
    2 - 9
    Vilnius, Lithuania

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    40% Other
    View Profile Visit Website
  6. Planas Chuliganas Logotype

    Planas Chuliganas

    Undisclosed
    Undisclosed
    250 - 999
    Vilnius, Lithuania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  7. Runway Logotype

    Runway

    $1,000+
    < $25 / hr
    250 - 999
    Kaunas, Lithuania

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    13% Customer Service Outsourcing
    87% Other
    View Profile Visit Website

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