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Top Collections Agencies in Jamaica

Ratings Updated: April 5, 2026
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2 Leaders 11 Contenders

13 Companies

Country: Jamaica
Outbound Services: Collections Recovery Services

List of the Top Jamaica Debt Collection Services

  • ContactPoint 360 Logotype

    4.8 6 reviews
    Premier Verified
    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Montego Bay, Jamaica

    Services provided

    41% Call Center Services
    29% Customer Service Outsourcing
    19% Back Office Outsourcing +1
    11% Sales Outsourcing

    Focus Areas

    35% Collections Recovery Services
    35% B2C Telemarketing & telesales
    20% Customer Surveys & Market Research Calls +1
    10% Third party verification

    ContactPoint 360 is a global customer experience and outsourcing company offering a range of Contact Center Services, including Inbound and Outbound Call Center, Customer Support Services, and back-office operations. Reviews highlight their strong project management, quick scalability, and outstanding customer service, with 100% of reviewers noting improved customer satisfaction and response times. Their adaptability and alignment with client processes stand out.

    See all 6 projects

    Reviews mention Reliable

    The feedback regarding ContactPoint 360 emphasizes their reliability in project management. Clients noted that deliverables were completed on schedule, and the team responded promptly to adjustments. One client highlighted the organized approach and the consistent resolution of support requests, leading to improved customer feedback. Overall, the sentiment reflects a strong trust in their ability to manage communications effectively and adapt to client needs.
    • Back-Office/Customer Service Outsourcing for Software Dev Co
      5.0 Jan 12, 2026

      Their project management approach was organized and reliable. Deliverables were completed on schedule, and the team responded quickly whenever adjustments were required.

      Read Full Review
    Read All Reviews
    3 of 4 reviews are 5 stars
    2 new reviews for Call Center Services services
    Less than $10,000 avg. project cost

    Reviewed 4 times in the past 6 months

    Recent reviews for ContactPoint 360 indicate a strong overall sentiment, with clients praising their effective project management and responsive communication. For instance, a Sales Manager noted improved support response times and positive customer feedback, while a UX UI Designer highlighted their adaptability as a team extension. Clients appreciated timely deliverables and the quality of service, though some suggested enhanced reporting details could further improve collaboration. Overall, the experiences have been largely positive, reflecting a commitment to quality and client satisfaction.
    Read 4 Recent Reviews

    Industry Experience

    ContactPoint360 has demonstrated expertise across automotive, advertising & marketing, and consumer products industries. Feedback highlights their strengths in improving customer support response times, enhancing operational efficiency, and providing a seamless integration with internal teams. Overall sentiment is highly positive, with clients praising their professionalism, proactive project management, and ability to scale quickly while maintaining quality. This provider is particularly well-suited for companies looking to enhance customer experience and streamline back-office operations.

    Read All Reviews

    Select Industry to see insights

    Advertising & marketing Automotive Consumer products & services

    Montego Bay, Jamaica

    Crane Boulevard
    Montego Bay, Jamaica 876/658

    201 - 250

    876-229-3292

    See All Locations (9)
    View Profile Visit Website
  • vlbpo cx Logotype

    5.0 1 review
    $5,000+
    < $25 / hr
    50 - 249
    Kingston, Jamaica

    Services provided

    35% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    30% B2C Telemarketing & telesales
    25% Third party verification +1
    20% Customer Surveys & Market Research Calls

    vlbpo cx is a customer service outsourcing company specializing in building and managing scalable customer service departments. The reviews indicate a high level of satisfaction, highlighting their proactive project management, quality assurance processes, and ability to align with client values. Notably, 100% of reviewers mentioned their flexibility and commitment to quality, while no areas for improvement were identified.

    See all 1 projects

    Industry Experience

    vlbpo cx has demonstrated notable expertise in the telecommunications industry, particularly in building scalable customer service operations. Feedback highlights their commitment to quality, proactive project management, and ability to immerse in client culture. Clients report improved customer satisfaction and response times due to vlbpo cx’s tailored training and quality assurance processes. Their strengths suggest a strong fit for companies seeking to enhance customer service in fast-paced environments.

    Read All Reviews

    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients consistently note that vlbpo cx offers excellent value for money, with pricing that fits within budgetary constraints while delivering high-quality service. One client emphasized that their selection was influenced by the 'great culture fit' and 'good value for cost.' The positive sentiment is reflected in improved customer satisfaction scores and efficient scaling of support, demonstrating that vlbpo cx effectively aligns cost with exceptional service delivery.
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  • Genesis Support Solution LTD Logotype

    5.0 3 reviews
    $5,000+
    $25 - $49 / hr
    250 - 999
    Montego Bay, Jamaica

    Services provided

    40% Call Center Services
    20% Customer Service Outsourcing
    20% Sales Outsourcing +2
    10% Back Office Outsourcing
    10% IT Managed Services

    Focus Areas

    15% Collections Recovery Services
    35% B2C Telemarketing & telesales
    30% Third party verification +1
    20% Customer Surveys & Market Research Calls

    Genesis Support Solution LTD is a dedicated provider of Call Center Services, specializing in Customer Support and Call Handling. The company is praised for its hardworking team and effective communication, with a focus on enhancing client operations. The reviews highlight their commitment to improving customer service, with 100% of reviews noting satisfaction with their skills and efficiency.

    See all 3 projects
    1 of 1 Call Center Services reviews are 5 stars
    $50,000 – $199,999 avg. project cost

    Call Center Services PROJECT HIGHLIGHT

    Call Center Services for Outsourcing Company

    5.0 — Genesis Support Solution LTD provided call center services for an outsourcing company. They were tasked with handling customer support via phone and email. Read more
    Read 1 Review

    Industry Experience

    Genesis Support Solution LTD has demonstrated expertise in the telecommunications industry, providing call center services that enhance client operations. Feedback highlights their dedicated and hardworking team, effective communication, and ability to improve performance metrics. Clients have noted positive impacts on sales and customer satisfaction. Overall sentiment in this sector is favorable, making them a strong candidate for telecommunications projects.

    Read All Reviews

    Select Industry to see insights

    Telecommunications

    Average Project Cost Breakdown

    $50,000 to $199,999 (1)

    What Clients Have Said

    Clients perceive Genesis Support Solution LTD as offering strong value for money, with feedback highlighting their hardworking and dedicated team. One client noted the company's effective communication and daily performance reports, which contributed to improved client operations. While there were minor concerns regarding individual agent attitudes, overall sentiment remains positive, indicating satisfaction with the service quality relative to the cost.
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  • Visionary Outsourcing Solutions Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    50 - 249
    Montego Bay, Jamaica

    Services provided

    100% Call Center Services

    Focus Areas

    20% Collections Recovery Services
    50% Third party verification
    20% B2C Telemarketing & telesales +1
    10% Customer Surveys & Market Research Calls

    Located in Montego Bay, Jamaica, Visionary Outsourcing Solutions is an answering service. They offer Call Center Services and were launched in 2010.

    Read more
    View Profile
  • Global Gateway Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    250 - 999
    Montego Bay, St James, Jamaica

    Services provided

    55% Call Center Services
    20% Back Office Outsourcing
    15% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    40% Collections Recovery Services
    60% B2C Telemarketing & telesales

    Global Gateway, a midsize answering service company, is headquartered in Montego Bay, St James, Jamaica and Plantation, Florida. The team focuses on Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • BOULOU BLUE Logotype

    Not yet reviewed

    $1,000+
    Undisclosed
    50 - 249
    Kingston, Jamaica

    Services provided

    40% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    10% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    BOULOU BLUE is an answering service company. They are headquartered in Boca Raton, Florida and Kingston, Jamaica, and their services include Call Center Services and Back Office Outsourcing.

    Read more

    Kingston, Jamaica

    64 Mannings Hill Road
    Kingston, Jamaica

    50 - 75

    1866-611-6943

    See All Locations (2)
    View Profile
  • Global Services Jamaica Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Montego Bay, Jamaica

    Services provided

    50% Call Center Services
    20% Back Office Outsourcing
    10% Corporate Training & Coaching +2
    10% Customer Service Outsourcing
    10% Digital Strategy

    Focus Areas

    100% Collections Recovery Services

    Small call center Global Services Jamaica, is in Montego Bay, Jamaica. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • IntellectX Global Solutions Limited Logotype

    Not yet reviewed

    $5,000+
    < $25 / hr
    250 - 999
    Kingston, Jamaica

    Services provided

    20% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +3
    10% Sales Outsourcing
    10% Transcription
    10% Translation

    Focus Areas

    10% Collections Recovery Services
    45% B2C Telemarketing & telesales
    30% Customer Surveys & Market Research Calls +1
    15% Third party verification

    Back Office Outsourcing company IntellectX Global Solutions Limited is in Kingston, Jamaica. Their services include Back Office Outsourcing and Customer Service Outsourcing.

    Read more
    View Profile
  • VXI Global Solutions Inc. Logotype

    Not yet reviewed

    $25,000+
    < $25 / hr
    10,000+
    Kingston, Jamaica

    Services provided

    25% Call Center Services
    45% Customer Service Outsourcing
    10% Back Office Outsourcing +3
    10% Custom Software Development
    5% AI Development
    5% AR/VR Development

    Focus Areas

    80% Collections Recovery Services
    20% B2C Telemarketing & telesales

    VXI Global Solutions Inc. Is a Customer Service Outsourcing company established in 1998. The company offers Customer Service Outsourcing and Call Center Services.

    Read more

    Kingston, Jamaica

    5 Courtney Walsh Drive
    Kingston, Jamaica JMA AW08

    1001 - 2000

    +18766345461

    See All Locations (4)
    View Profile
  • NK Customer Solutions Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Annotto Bay, Jamaica

    Services provided

    40% Call Center Services
    25% Back Office Outsourcing
    25% Sales Outsourcing +1
    10% Marketing Strategy

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    NK Customer Solutions is a small answering service company based in Annotto Bay, Jamaica. The team provides Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • WorldWide BPO & Call Centres Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Kingston, Jamaica

    Services provided

    30% Call Center Services
    25% Customer Service Outsourcing
    25% Sales Outsourcing +1
    20% Back Office Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    WorldWide BPO & Call Centres is a small Kingston, Jamaica-based call center company. The team offers Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Globescope BPO Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Kingston, Jamaica

    Services provided

    25% Call Center Services
    25% Back Office Outsourcing
    25% Customer Service Outsourcing +1
    25% Sales Outsourcing

    Focus Areas

    25% Collections Recovery Services
    25% B2C Telemarketing & telesales
    25% Customer Surveys & Market Research Calls +1
    25% Third party verification

    Globescope BPO is an answering service company. The Kingston, Jamaica-based company offers Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Etech Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Montego Bay, Jamaica

    Services provided

    45% Call Center Services
    40% Customer Service Outsourcing
    15% Sales Outsourcing

    Focus Areas

    33% Collections Recovery Services
    34% B2C Telemarketing & telesales
    33% Customer Surveys & Market Research Calls

    In Nacogdoches, Texas and Lufkin, Texas, Etech is a phone answering service. Their services include Call Center Services and Customer Service Outsourcing.

    Read more

    Montego Bay, Jamaica

    Building 1, Montego Bay Freezone, 1 Mangrove Way, Montego Bay, Jamaica.
    Montego Bay, Jamaica JMCJS12

    401 - 500

    876-952-9197

    See All Locations (9)
    View Profile

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1 vlbpo cx
2 Genesis Support Solution LTD

List of the Top 2 Jamaica Debt Collection Services

  1. vlbpo cx Logotype

    vlbpo cx

    $5,000+
    < $25 / hr
    50 - 249
    Kingston, Jamaica

    Ability to deliver

    26.7/40.0
    16.6/20 Reviews
    4.6/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    35% Call Center Services
    25% Collections Recovery Services
    65% Other
    View Profile Visit Website
  2. Genesis Support Solution LTD Logotype

    Genesis Support Solution LTD

    $5,000+
    $25 - $49 / hr
    250 - 999
    Montego Bay, Jamaica

    Ability to deliver

    24.5/40.0
    16.2/20 Reviews
    4.3/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Call Center Services
    15% Collections Recovery Services
    60% Other
    View Profile Visit Website
  3. Visionary Outsourcing Solutions Logotype

    Visionary Outsourcing Solutions

    $1,000+
    $25 - $49 / hr
    50 - 249
    Montego Bay, Jamaica

    Ability to deliver

    4.9/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4.9/10 Market Presence

    Service focus

    100% Call Center Services
    20% Collections Recovery Services
    View Profile Visit Website
  4. Global Gateway Logotype

    Global Gateway

    $1,000+
    < $25 / hr
    250 - 999
    Montego Bay, St James, Jamaica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    55% Call Center Services
    40% Collections Recovery Services
    45% Other
    View Profile Visit Website
  5. BOULOU BLUE Logotype

    BOULOU BLUE

    $1,000+
    Undisclosed
    50 - 249
    Kingston, Jamaica

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    40% Call Center Services
    25% Collections Recovery Services
    60% Other
    View Profile Visit Website
  6. Global Services Jamaica Logotype

    Global Services Jamaica

    Undisclosed
    Undisclosed
    2 - 9
    Montego Bay, Jamaica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Call Center Services
    100% Collections Recovery Services
    50% Other
    View Profile Visit Website
  7. IntellectX Global Solutions Limited Logotype

    IntellectX Global Solutions Limited

    $5,000+
    < $25 / hr
    250 - 999
    Kingston, Jamaica

    Ability to deliver

    4/40.0
    0/20 Reviews
    0/10 Clients & Experience
    4/10 Market Presence

    Service focus

    20% Call Center Services
    10% Collections Recovery Services
    80% Other
    View Profile Visit Website
  8. VXI Global Solutions Inc. Logotype

    VXI Global Solutions Inc.

    $25,000+
    < $25 / hr
    10,000+
    Kingston, Jamaica

    Ability to deliver

    8.7/40.0
    0/20 Reviews
    3/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    25% Call Center Services
    80% Collections Recovery Services
    75% Other
    View Profile Visit Website
  9. NK Customer Solutions Logotype

    NK Customer Solutions

    Undisclosed
    Undisclosed
    10 - 49
    Annotto Bay, Jamaica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Call Center Services
    25% Collections Recovery Services
    60% Other
    View Profile Visit Website
  10. ContactPoint 360 Logotype

    ContactPoint 360

    $1,000+
    $25 - $49 / hr
    1,000 - 9,999
    Montego Bay, Jamaica

    Ability to deliver

    22.5/40.0
    16.4/20 Reviews
    0/10 Clients & Experience
    6.1/10 Market Presence

    Service focus

    41% Call Center Services
    35% Collections Recovery Services
    59% Other
    View Profile Visit Website
  11. WorldWide BPO & Call Centres Logotype

    WorldWide BPO & Call Centres

    Undisclosed
    Undisclosed
    2 - 9
    Kingston, Jamaica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Call Center Services
    25% Collections Recovery Services
    70% Other
    View Profile Visit Website
  12. Globescope BPO Logotype

    Globescope BPO

    Undisclosed
    Undisclosed
    2 - 9
    Kingston, Jamaica

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Call Center Services
    25% Collections Recovery Services
    75% Other
    View Profile Visit Website
  13. Etech Logotype

    Etech

    $1,000+
    < $25 / hr
    1,000 - 9,999
    Montego Bay, Jamaica

    Ability to deliver

    5.7/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.7/10 Market Presence

    Service focus

    45% Call Center Services
    33% Collections Recovery Services
    55% Other
    View Profile Visit Website

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