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Top Customer Support Services in Hungary

Ratings Updated: April 4, 2026

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0 Leaders 11 Contenders

11 Companies

Country: Hungary

Services: Customer Service Outsourcing

List of the Top Hungary Customer Support Companies

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What are Featured Providers?
Hugo Inc.

5.0 28 reviews
Premier Verified

$1,000+

< $25 / hr

1,000 - 9,999

Serves Hungary

Services provided

25% Customer Service Outsourcing

20% Call Center Services

15% Back Office Outsourcing +4 services

10% Content Moderation Services

10% Data Annotation Services

10% Finance & Accounting Outsourcing (FAO)

10% Sales Outsourcing

Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

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Reviews mention Easy to work with
Clients consistently highlight Hugo's approachability and professionalism, noting that they are 'really nice people to work with' and that the collaboration feels 'natural.' Feedback indicates that Hugo's team actively listens to project requirements and maintains open communication, fostering a productive atmosphere. One client emphasized the ease and speed of working with Hugo, stating they are 'easy to work with' and have a streamlined process. Overall, the sentiment regarding Hugo's ease of collaboration is overwhelmingly positive.

Outsourced Accounting & Content Writing for IT Services Firm

4.5 Sep 11, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. Easy, fast, and streamlined. People there know what they’re doing, and they’re just really nice people to work with.
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Accounting Services for Marketing & Venture Capital Firm

5.0 Aug 24, 2023

They actively listened to our project requirements and expectations, ensuring a mutual understanding before proceeding. Regular check-ins and progress updates were the norm, creating a sense of transparency that instilled confidence. The team knows what they’re doing, and they're really easy to work with.
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Scaling & QA Services for Media Company

5.0 Aug 23, 2023

From the moment we engaged with Hugo it felt very natural. They’re very organized and have clearly done this for a lot of great brands. As soon as we started working with them, we were onboarded and up and running in less than 3 weeks which I did not expect. Overall it’s been easy to work with Hugo.
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Call Center Services for Gaming Company

5.0 Aug 17, 2023

Communication played a pivotal role in our partnership, and Hugo excelled in this regard. They provided a range of communication channels including Slack, email, and even phone calls, ensuring that we were always connected and well-informed. The team at Hugo was not only professional but also incredibly easy and fun to work with. Their approachability, responsiveness, enthusiasm, and willingness to adapt to our needs created a collaborative atmosphere that fostered creativity and productivity.
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11 of 12 Customer Service Outsourcing reviews are 5 stars

1 new review for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

CX Outsourcing for Financial Services Firm
5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
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Average Project Cost Breakdown

$50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

What Clients Have Said
Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
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United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)

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Helpware CX

4.8 46 reviews
Premier Verified

$5,000+

< $25 / hr

1,000 - 9,999

Serves Hungary

Services provided

60% Customer Service Outsourcing

20% Back Office Outsourcing

20% Call Center Services

Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

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3 of 3 Customer Service Outsourcing reviews are 5 stars

$200,000 – $999,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service Outsourcing for Parking Software Company
5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
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Industry Experience

Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.
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Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

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Average Project Cost Breakdown

$50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

What Clients Have Said
Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
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More responsive than most other service providers

Helpware CX is very responsive
They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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Mindy Support

4.8 37 reviews
Premier Verified

Undisclosed

Undisclosed

1,000 - 9,999

Serves Hungary

Services provided

35% Customer Service Outsourcing

35% Data Annotation Services

30% Generative AI

Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

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Reviews mention Easy to work with
Clients consistently describe Mindy Support as 'easy to work with' and commend their flexibility and responsiveness. One client noted their team was 'very positive and always ready to help,' even with tedious requests. Another emphasized the pleasant nature of their communication, stating, 'they’re pleasant to work with and they do a good job.' Overall, the sentiment is overwhelmingly positive, highlighting a collaborative and supportive working relationship.

Back-Office Services for Industrial Automation Company

5.0 Feb 18, 2021

The communication between our teams is quite good. They’re pleasant to work with and they do a good job. I can’t think of anything they could improve right now.
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Image Annotation for Construction Technology Provider

5.0 Feb 4, 2021

Quick and easy coordination via e-mail or online meetings. They were easy to work with, flexible, and very friendly. No areas for improvement or something they could have done differently.
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Customer Support Services for Walking App

5.0 Apr 9, 2020

When we needed to increase the diversity and complicity of tasks, Mindy Support’s team was very responsive, supportive and incredibly easy to work with. We appreciate how the Mindy Support project management team proactively seeks feedback and understands our requirements. Excellent. I couldn't ask for a more effective team.
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1 of 3 Customer Service Outsourcing reviews are 5 stars

2 new reviews for Customer Service Outsourcing in past 6 months

Unknown avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Multilingual Customer Service & Back-Office for Beauty Brand
5.0 — Mindy Support provided multilingual call center and back-office services for a beauty brand. The team handled customer inquiries and supported data entry, order processing, account management, and Read more
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Industry Experience

Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.
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Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

What Clients Have Said
Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.
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MULTICOM Group

Not yet reviewed

$1,000+

< $25 / hr

50 - 249

Budapest, Hungary

Services provided

35% Customer Service Outsourcing

40% Call Center Services

10% Marketing Strategy +2 services

10% Sales Outsourcing

5% Mobile & App Marketing

MULTICOM Group is an answering service company. Launched in 2004, the firm specializes in Call Center Services and Customer Service Outsourcing.
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Support Services Group - Hungary

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Balatonboglár, Hungary

Services provided

15% Customer Service Outsourcing

15% Back Office Outsourcing

15% Business Consulting +4 services

15% Call Center Services

15% Finance & Accounting Outsourcing (FAO)

15% Sales Outsourcing

10% HR Consulting

Support Services Group - Hungary is a Business Consulting company launched in 1998. The team specializes in Business Consulting and Call Center Services and is in Balatonboglár, Hungary.
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Top Customer Service

5.0 67 reviews
Premier Verified

$1,000+

Undisclosed

250 - 999

Serves Hungary

Services provided

80% Customer Service Outsourcing

10% Back Office Outsourcing

10% Call Center Services

Top Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.

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Reviews mention Adaptable
The reviews indicate a strong sentiment of adaptability regarding Top Customer Service. Clients noted their ability to adjust to specific requests and feedback efficiently, with one reviewer highlighting their quick incorporation of changes to workflows and communication standards. Additionally, another client praised their smooth project management and clear communication, which facilitated a seamless adaptation to evolving service requirements. Overall, clients expressed high satisfaction with Top Customer Service’s responsiveness and flexibility in meeting their needs.

Customer Support Portal Dev & Design for Appliance Repair Co

5.0 Dec 6, 2025

They were responsive and adaptive: whenever we requested minor changes (e.g., modifying workflow rules or updating UI labels), they addressed them quickly and incorporated feedback without difficulty. Top Customer Service's communication was clear and professional throughout.
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Customer Service Outsourcing for Construction Company

5.0 Dec 19, 2025

Project management was smooth and organized. Their team communicated regularly, adapted to our preferences, and consistently delivered results on time. They were responsive to our questions and quick to adjust when we requested changes.
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Customer Support for Tree Care & Landscaping Company

5.0 Dec 22, 2025

Project management was excellent; they delivered what was promised on schedule and were quick to adapt to our feedback. Their team was responsive, professional, and always ready to adjust their approach when we had specific requests for how we wanted calls and messages handled.
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Customer Support Services for Roofing Company

5.0 Mar 12, 2026

The workflow was smooth and well coordinated. Their team communicated clearly and maintained consistent service standards. Tasks were handled according to schedule and they adapted well to our service requirements.
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25 of 25 Customer Service Outsourcing reviews are 5 stars

16 new reviews for Customer Service Outsourcing in past 6 months

$50,000 – $199,999 avg. project cost

Customer Service Outsourcing PROJECT HIGHLIGHT

Customer Service & Back-Office Support for Protection Agency
5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
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Average Project Cost Breakdown

$10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (5) $1,000,000 to $9,999,999 (1)

What Clients Have Said
Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.
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United States (17) Canada (13) France (1)

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Interswitch Ltd

Not yet reviewed

$1,000+

$25 - $49 / hr

10 - 49

Budapest, Hungary

Services provided

60% Customer Service Outsourcing

40% Back Office Outsourcing

Interswitch Ltd is a Customer Service Outsourcing company. They are in Budapest, Hungary and have small team. They provide Customer Service Outsourcing and Back Office Outsourcing.
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Telemedia Kft.

Not yet reviewed

Undisclosed

Undisclosed

50 - 249

Budapest, Hungary

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Founded in 1993, Telemedia Kft. Is a midsize Budapest, Hungary-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service
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CCH

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

90% Customer Service Outsourcing

10% Recruiting

CCH is a Customer Service Outsourcing company. Based in Budapest, Hungary, their small team focuses on Customer Service Outsourcing and Recruiting. The company was established in 2010.
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Protocall

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

50% Customer Service Outsourcing

50% Call Center Services

Answering service and Customer Service Outsourcing company Protocall is in Budapest, Hungary. Their services include Call Center Services and Customer Service Outsourcing.
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Covalen

Not yet reviewed

Undisclosed

Undisclosed

1,000 - 9,999

Budapest, Hungary

Services provided

25% Customer Service Outsourcing

50% Call Center Services

25% Back Office Outsourcing

Founded in 1989, Covalen is a call center service. The team offers Call Center Services and Back Office Outsourcing and is based in Dublin, Ireland and Budapest, Hungary.
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Budapest, Hungary

Teréz körút 55 A/2, 1062 Budapest, . 1062, HU
Budapest, Hungary 1067
201 - 250

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HRM Center Kft.

Not yet reviewed

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Services provided

25% Customer Service Outsourcing

75% Call Center Services

Phone answering service HRM Center Kft. Provides Call Center Services and Customer Service Outsourcing. They are based in Budapest, Hungary.
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euPHONE LINE Kft.

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

15% Customer Service Outsourcing

45% Call Center Services

20% Accounting +1 service

20% HR Consulting

EuPHONE LINE Kft., a call center, was launched in 2007. The agency focuses on Call Center Services and Accounting, and is small.
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Quality Call Kft

Not yet reviewed

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Services provided

15% Customer Service Outsourcing

30% Call Center Services

20% Back Office Outsourcing +2 services

20% Market Research

15% Sales Outsourcing

Answering service Quality Call Kft is based in Budapest, Hungary. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2007.
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ATALIAN Interactive

Not yet reviewed

$1,000+

$25 - $49 / hr

250 - 999

Budapest, Hungary

Services provided

15% Customer Service Outsourcing

40% Back Office Outsourcing

15% Sales Outsourcing +3 services

10% Call Center Services

10% Finance & Accounting Outsourcing (FAO)

10% HR Consulting

ATALIAN Interactive is a Back Office Outsourcing company established in 2008. The company specializes in Back Office Outsourcing and Sales Outsourcing, and is midsize.
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Budapest, Hungary

Duna Plaza Office Váci út 178
Budapest, Hungary 1138

203.051.6752

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List of the Top Hungary Customer Support Companies

MULTICOM Group

$1,000+

< $25 / hr

50 - 249

Budapest, Hungary

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

35% Customer Service Outsourcing

65% Other

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Support Services Group - Hungary

Undisclosed

Undisclosed

1,000 - 9,999

Balatonboglár, Hungary

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

15% Customer Service Outsourcing

85% Other

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Interswitch Ltd

$1,000+

$25 - $49 / hr

10 - 49

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

60% Customer Service Outsourcing

40% Other

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Telemedia Kft.

Undisclosed

Undisclosed

50 - 249

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Customer Service Outsourcing

50% Other

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CCH

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

90% Customer Service Outsourcing

10% Other

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Protocall

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% Customer Service Outsourcing

50% Other

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Covalen

Undisclosed

Undisclosed

1,000 - 9,999

Budapest, Hungary

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

25% Customer Service Outsourcing

75% Other

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HRM Center Kft.

Undisclosed

Undisclosed

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

25% Customer Service Outsourcing

75% Other

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euPHONE LINE Kft.

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

15% Customer Service Outsourcing

85% Other

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Quality Call Kft

$1,000+

$25 - $49 / hr

2 - 9

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

15% Customer Service Outsourcing

85% Other

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ATALIAN Interactive

$1,000+

$25 - $49 / hr

250 - 999

Budapest, Hungary

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

15% Customer Service Outsourcing

85% Other

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Top Customer Support Services in Hungary

List of the Top Hungary Customer Support Companies

Reviews mention Easy to work with

Outsourced Accounting & Content Writing for IT Services Firm

Accounting Services for Marketing & Venture Capital Firm

Scaling & QA Services for Media Company

Call Center Services for Gaming Company

CX Outsourcing for Financial Services Firm

Average Project Cost Breakdown

What Clients Have Said

Customer Service Outsourcing for Parking Software Company

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Helpware CX is very responsive

Reviews mention Easy to work with

Back-Office Services for Industrial Automation Company

Image Annotation for Construction Technology Provider

Customer Support Services for Walking App

Multilingual Customer Service & Back-Office for Beauty Brand

Industry Experience

Select Industry to see insights

Average Project Cost Breakdown

What Clients Have Said

Reviews mention Adaptable

Customer Support Portal Dev & Design for Appliance Repair Co

Customer Service Outsourcing for Construction Company

Customer Support for Tree Care & Landscaping Company

Customer Support Services for Roofing Company

Customer Service & Back-Office Support for Protection Agency

Average Project Cost Breakdown

What Clients Have Said

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List of the Top Hungary Customer Support Companies