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Top Customer Support Services in Hungary

Ratings Updated: May 26, 2026
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0 Leaders 11 Contenders

11 Companies

Country: Hungary
Services: Customer Service Outsourcing

List of the Top Hungary Customer Support Companies

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hungary

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

    See all 28 projects
    11 of 12 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    CX Outsourcing for Financial Services Firm

    5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
    Read 12 Reviews

    Industry Experience

    Hugo Inc. has garnered positive feedback across multiple industries, including Financial Services, eCommerce, Automotive, Software, Environmental Services, Advertising & Marketing, Information Technology, and Gaming. Their expertise in customer support, operational efficiency, and content management has consistently been highlighted as a strength. Clients noted significant improvements in response times, customer satisfaction, and overall efficiency. Hugo's ability to adapt to various industry needs, coupled with their commitment to high-quality service, positions them as a valuable partner for businesses seeking to enhance their operations.

    Read All Reviews

    Select Industry to see insights

    Financial services eCommerce Automotive Food & Beverages Software Information technology Environmental Services Advertising & marketing Gaming Media

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews
    View Profile Visit Website
    Helpware CX Logotype

    Helpware CX

    4.8 47 reviews
    Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Hungary

    Services provided

    50% Customer Service Outsourcing
    20% Call Center Services
    10% Back Office Outsourcing +2 services
    10% Content Moderation Services
    10% Data Annotation Services

    Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

    See all 47 projects

    Reviews mention Puts the customer first

    Overall, client feedback highlights Helpware's strong commitment to customer satisfaction and support. One client emphasized their impressive track record and dedication to client needs, stating, 'Their commitment to client and customer satisfaction stands out.' Another client noted, 'HelpWare is constantly looking out for our company's best interest,' demonstrating a partnership approach. The sentiment reflects a consistent priority on customer-first strategies, enhancing communication and operational efficiency.
    • Video Dev, Graphics & Digital Mktg for Healthcare Mktg Firm
      5.0 Aug 7, 2024

      Helpware is friendly, dedicated, and willing to make as many changes as we need. It's a great partnership.

      Read Full Review
    • Customer Support & Back-Office Work for Software Company
      5.0 Feb 5, 2020

      Their commitment to client and customer (our customers) satisfaction is impressive. Helpware team maintains a constant connection with myself and my team through Slack.

      Read Full Review
    • Staffing for Wine Distributor
      5.0 Aug 22, 2019

      I have been extremely impressed that HelpWare is constantly looking out for our company's best interest. If we have an employee who is sick or on vacation, they offer a back up employee. HelpWare also works around USA holidays and will even have the Kiev employees work during their own holidays if it benefits us.

      Read Full Review
    • Back Office & Digital Marketing Support for Digital Solutions Company
      5.0 Jan 9, 2019

      They're very thorough and responsible. They always make sure they understand the scope of the project and our guidelines, so we haven't had any issues with communication. They're always there for us.

      Read Full Review
    Read All Reviews

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    More responsive than most other service providers

    Helpware CX is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch

    View projects from:

    United States (40) Canada (1) Georgia (1) New Zealand (1)
    View Profile Visit Website
    Mindy Support Logotype

    Mindy Support

    4.8 37 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Serves Hungary

    Services provided

    35% Customer Service Outsourcing
    35% Data Annotation Services
    30% Generative AI

    Mindy Support is a Customer Support Outsourcing company specializing in multilingual call center solutions and customer care outsourcing. Reviews reflect an 80% positive sentiment, highlighting their strong project management, proactive communication, and efficient service delivery. Clients commend their value for cost and seamless onboarding, though some suggest expanding language offerings and improving staff training.

    See all 37 projects

    Reviews mention Adaptable

    Clients consistently highlight Mindy Support's adaptability as a key strength, noting their ability to evolve with changing data and instructions. One client emphasized that Mindy was chosen over competitors due to their superior adaptability and communication. Additionally, the team’s responsiveness and willingness to understand the nuances of tasks were praised, although there is a suggestion for further exploration of subjective decision-making processes. Overall, the sentiment regarding adaptability is highly positive.
    • Call Center Services for Software Company
      5.0 Jun 21, 2024

      They are efficient, responsive, and showcase impressive flexibility, seamlessly adapting to our individual processes and needs. Together with Mindy, we launched several customer support streams in parallel, all successfully set up from scratch to launch. Their commitment to excellence and their ability to offer different solutions have significantly improved our customer communication and satisfaction.

      Read Full Review
    • Annotation Service for Speech Assistive Technology Startup
      4.5 Jul 2, 2021

      They're communicative. Mindy Support adapts well as data and instructions for their work evolve. The team is very exact in following instruction. Some work involves subjective decision-making that does not adhere to the general regulations so it will be helpful for the team to understand more fully not only how to complete the tasks but why as well.

      Read Full Review
    Read All Reviews
    1 of 3 Customer Service Outsourcing reviews are 5 stars
    Unknown avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Home Technology Retailer

    4.0 — Mindy Support provides customer service support for a home technology retailer's Dutch customers via the service hotline. The team answers incoming calls, clarifies customers' requests, and Read more
    Read 3 Reviews

    Average Project Cost Breakdown

    Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

    What Clients Have Said

    Overall, clients express a highly positive sentiment regarding Mindy Support's cost and value for money. Many reviews highlight their competitive pricing and good value, with one client noting, 'Pricing fit our budget' and another stating, 'Good value for cost.' Clients appreciate the quality of service received relative to the fees paid, often emphasizing the balance between cost and service quality. However, a few reviews suggest that while the quality is commendable, there is potential for improvements in pricing flexibility.
    Read All Reviews

    View projects from:

    United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)
    View Profile Visit Website
  • MULTICOM Group Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    50 - 249
    Budapest, Hungary

    Services provided

    35% Customer Service Outsourcing
    40% Call Center Services
    10% Marketing Strategy +2 services
    10% Sales Outsourcing
    5% Mobile & App Marketing

    MULTICOM Group is an answering service company. Launched in 2004, the firm specializes in Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Support Services Group - Hungary Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Balatonboglár, Hungary

    Services provided

    15% Customer Service Outsourcing
    15% Back Office Outsourcing
    15% Business Consulting +4 services
    15% Call Center Services
    15% Finance & Accounting Outsourcing (FAO)
    15% Sales Outsourcing
    10% HR Consulting

    Support Services Group - Hungary is a Business Consulting company launched in 1998. The team specializes in Business Consulting and Call Center Services and is in Balatonboglár, Hungary.

    Read more
    View Profile

  • Featured

    What are Featured Providers?

    Top Customer Service Logotype

    Top Customer Service

    5.0 68 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Serves Hungary

    Services provided

    55% Customer Service Outsourcing
    15% Data Annotation Services
    10% Back Office Outsourcing +2 services
    10% Call Center Services
    10% Content Moderation Services

    Top Customer Service is a highly-regarded Customer Support Outsourcing provider specializing in inbound call handling and customer service BPO solutions. The company consistently receives positive feedback for its professionalism and efficient communication, with over 90% of clients highlighting improved response times and increased customer satisfaction. Their AI-assisted systems and trained agents ensure seamless integration and reliable support across various industries.

    See all 68 projects

    Reviews mention Exceptional performance

    The feedback from clients regarding Top Customer Service reflects exceptional performance across various projects. Notably, a Director of Marketing commended their virtual assistants for managing property inquiries efficiently, stating, 'They're performing admirably.' Similarly, the CEO of KNR Agency highlighted their team's rapid adaptation and quality service, noting, 'Their quality of work is up to the mark and they are performing excellent.' Overall, clients emphasize timely delivery, effective communication, and high satisfaction with the services provided.
    • Customer Service Outsourcing for Digital Agency
      5.0 Jul 9, 2025

      Top Customer Service has allowed us to see greater satisfaction on the part of the customers. Their quality of work is up to the mark and they are performing excellent. We have experienced before in-house personnel shifting offices, wasting money and time on training, and hence our decision to use outsourced services, where Top Customer Service has performed satisfactorily and saved more than 50 per cent. The group has performed optimally in the reception of incoming calls and the live chat. We did not have a live chat on our channels and they have installed tawk.to and operated that. We are making good conversions as soon as we added the live chat option.

      Read Full Review
    • Customer Support Services for Credit Union
      5.0 Jul 25, 2025

      Because their staff was always accessible and the project manager made sure everything proceeded according to plan, the project went smoothly. They addressed any issues we had during the project and made changes as needed. How rapidly their representatives received training and were prepared to manage our unique procedures and requirements. They can provide excellent service in a short amount of time.

      Read Full Review
    Read All Reviews
    27 of 27 reviews are 5 stars
    16 new reviews for Customer Service Outsourcing services
    $50,000 – $199,999 avg. project cost

    Reviewed 27 times in the past 6 months

    In the last six months, Top Customer Service has received overwhelmingly positive feedback from clients across various industries. Clients praised their professionalism, responsiveness, and ability to handle inquiries efficiently, leading to improved communication and customer satisfaction. For instance, one client noted a 50% reduction in response times, while another highlighted the team's understanding of brand voice. Minor suggestions for improvement included more proactive communication and strategic insights, but overall, clients expressed high satisfaction with the quality of service provided.
    Read 27 Recent Reviews
    25 of 25 Customer Service Outsourcing reviews are 5 stars
    16 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Back-Office Support for Protection Agency

    5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
    Read 25 Reviews

    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
    Get in Touch
    View Profile Visit Website
  • Interswitch Ltd Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    10 - 49
    Budapest, Hungary

    Services provided

    60% Customer Service Outsourcing
    40% Back Office Outsourcing

    Interswitch Ltd is a Customer Service Outsourcing company. They are in Budapest, Hungary and have small team. They provide Customer Service Outsourcing and Back Office Outsourcing.

    Read more
    View Profile

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  • Telemedia Kft. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Budapest, Hungary

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Founded in 1993, Telemedia Kft. Is a midsize Budapest, Hungary-based call center and Customer Service Outsourcing company. Their services include Call Center Services and Customer Service

    Read more
    View Profile
  • CCH Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Budapest, Hungary

    Services provided

    90% Customer Service Outsourcing
    10% Recruiting

    CCH is a Customer Service Outsourcing company. Based in Budapest, Hungary, their small team focuses on Customer Service Outsourcing and Recruiting. The company was established in 2010.

    Read more
    View Profile
  • Protocall Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Budapest, Hungary

    Services provided

    50% Customer Service Outsourcing
    50% Call Center Services

    Answering service and Customer Service Outsourcing company Protocall is in Budapest, Hungary. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • Covalen Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Budapest, Hungary

    Services provided

    25% Customer Service Outsourcing
    50% Call Center Services
    25% Back Office Outsourcing

    Founded in 1989, Covalen is a call center service. The team offers Call Center Services and Back Office Outsourcing and is based in Dublin, Ireland and Budapest, Hungary.

    Read more

    Budapest, Hungary

    Teréz körút 55 A/2, 1062 Budapest, . 1062, HU
    Budapest, Hungary 1067

    201 - 250

    See All Locations (2)
    View Profile
  • HRM Center Kft. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Budapest, Hungary

    Services provided

    25% Customer Service Outsourcing
    75% Call Center Services

    Phone answering service HRM Center Kft. Provides Call Center Services and Customer Service Outsourcing. They are based in Budapest, Hungary.

    Read more
    View Profile
  • euPHONE LINE Kft. Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Budapest, Hungary

    Services provided

    15% Customer Service Outsourcing
    45% Call Center Services
    20% Accounting +1 service
    20% HR Consulting

    EuPHONE LINE Kft., a call center, was launched in 2007. The agency focuses on Call Center Services and Accounting, and is small.

    Read more
    View Profile
  • Quality Call Kft Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    2 - 9
    Budapest, Hungary

    Services provided

    15% Customer Service Outsourcing
    30% Call Center Services
    20% Back Office Outsourcing +2 services
    20% Market Research
    15% Sales Outsourcing

    Answering service Quality Call Kft is based in Budapest, Hungary. They specialize in Call Center Services and Back Office Outsourcing and were launched in 2007.

    Read more
    View Profile
  • ATALIAN Interactive Logotype

    Not yet reviewed

    $1,000+
    $25 - $49 / hr
    250 - 999
    Budapest, Hungary

    Services provided

    15% Customer Service Outsourcing
    40% Back Office Outsourcing
    15% Sales Outsourcing +3 services
    10% Call Center Services
    10% Finance & Accounting Outsourcing (FAO)
    10% HR Consulting

    ATALIAN Interactive is a Back Office Outsourcing company established in 2008. The company specializes in Back Office Outsourcing and Sales Outsourcing, and is midsize.

    Read more

    Budapest, Hungary

    Duna Plaza Office Váci út 178
    Budapest, Hungary 1138

    203.051.6752

    See All Locations (2)
    View Profile

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List of the Top Hungary Customer Support Companies

  1. MULTICOM Group Logotype

    MULTICOM Group

    $1,000+
    < $25 / hr
    50 - 249
    Budapest, Hungary

    Ability to deliver

    5.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.2/10 Market Presence

    Service focus

    35% Customer Service Outsourcing
    65% Other
    View Profile Visit Website
  2. Support Services Group - Hungary Logotype

    Support Services Group - Hungary

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Balatonboglár, Hungary

    Ability to deliver

    5.5/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.5/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    85% Other
    View Profile Visit Website
  3. Interswitch Ltd Logotype

    Interswitch Ltd

    $1,000+
    $25 - $49 / hr
    10 - 49
    Budapest, Hungary

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    40% Other
    View Profile Visit Website
  4. Telemedia Kft. Logotype

    Telemedia Kft.

    Undisclosed
    Undisclosed
    50 - 249
    Budapest, Hungary

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Other
    View Profile Visit Website
  5. CCH Logotype

    CCH

    Undisclosed
    Undisclosed
    2 - 9
    Budapest, Hungary

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    90% Customer Service Outsourcing
    10% Other
    View Profile Visit Website
  6. Protocall Logotype

    Protocall

    Undisclosed
    Undisclosed
    2 - 9
    Budapest, Hungary

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    50% Customer Service Outsourcing
    50% Other
    View Profile Visit Website
  7. Covalen Logotype

    Covalen

    Undisclosed
    Undisclosed
    1,000 - 9,999
    Budapest, Hungary

    Ability to deliver

    5.6/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.6/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  8. HRM Center Kft. Logotype

    HRM Center Kft.

    Undisclosed
    Undisclosed
    2 - 9
    Budapest, Hungary

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    25% Customer Service Outsourcing
    75% Other
    View Profile Visit Website
  9. euPHONE LINE Kft. Logotype

    euPHONE LINE Kft.

    $1,000+
    $25 - $49 / hr
    2 - 9
    Budapest, Hungary

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    85% Other
    View Profile Visit Website
  10. Quality Call Kft Logotype

    Quality Call Kft

    $1,000+
    $25 - $49 / hr
    2 - 9
    Budapest, Hungary

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    85% Other
    View Profile Visit Website
  11. ATALIAN Interactive Logotype

    ATALIAN Interactive

    $1,000+
    $25 - $49 / hr
    250 - 999
    Budapest, Hungary

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    15% Customer Service Outsourcing
    85% Other
    View Profile Visit Website

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