Home Managed Service Providers Hong Kong

Top IT Managed Service Providers in Hong Kong

Ratings Updated: March 18, 2026

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1 Leaders 15 Contenders

52 Companies

Country: Hong Kong

List of the Top Hong Kong IT MSPs

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Zazz

4.9 39 reviews
Verified

$50,000+

$50 - $99 / hr

50 - 249

Serves Hong Kong

Services provided

70% IT Managed Services

20% Cybersecurity

10% IT Staff Augmentation

Zazz is a versatile mobile and web development company known for delivering innovative solutions across various industries, including insurance, education, and recruitment. The company receives overwhelmingly positive feedback, with a notable emphasis on their technical expertise, project management skills, and ability to meet client needs—leading to significant outcomes such as user engagement increases of up to 60% and user satisfaction rates as high as 92%.

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Reviews mention Accommodating
The feedback regarding Zazz's accommodating nature is overwhelmingly positive. Clients have highlighted Zazz's flexible and adaptable project management style, which effectively met specific project needs. One client noted their 'responsive and collaborative approach,' ensuring regular communication and timely updates. Additionally, Zazz's commitment to customer satisfaction and the ability to balance time, budget, and quality was commended, with one client stating, 'All deliverables were on time.' Overall, Zazz demonstrates a strong dedication to meeting client expectations.

UI/UX Design, Web & Mobile App Dev for Placement Agency

5.0 Apr 24, 2023

Their project management style was flexible, adaptable, and tailored to our specific needs and requirements of the project. They strike the balance between our demands of time, budget, scope, and quality while maintaining effective communication and collaboration with the Smile team. There was always clear communication regarding the development progress & all deliverables were on time.
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Industry Experience

Zazz demonstrates strong expertise across various industries, including Information Technology, Design, Financial Services, Education, and Healthcare. Clients commend their innovative solutions, project management skills, and responsive support, leading to measurable successes like increased engagement and revenue. Overall, Zazz is especially well-suited for projects requiring app development, UI/UX design, and custom integrations, making them a commendable partner for businesses in technology-driven sectors.
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Information technology Design Financial services Other industries Education Agriculture Manufacturing Human Resources Other Industry Healthcare Real estate Software Consulting Wellness & Fitness Food & Beverages Consumer Products

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Average Project Cost Breakdown

$50,000 to $199,999 (18) $10,000 to $49,000 (4) $200,000 to $999,999 (4)

What Clients Have Said
Clients consistently note Zazz's competitive pricing and strong value for money, with feedback highlighting their ability to deliver high-quality services within budget constraints. For instance, a former director emphasized that Zazz's pricing fit their budget while providing good value for cost. Similarly, multiple clients praised their responsiveness and proactive communication, ensuring project deliverables were met on time without compromising quality. Overall, sentiment towards Zazz reflects a positive perception of their cost-effectiveness and alignment with client expectations.
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United States (13) Canada (10) Bangladesh (1) Greece (1) India (1) England (1)

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TPx Communications

4.3 72 reviews
Verified

$1,000+

$100 - $149 / hr

250 - 999

Serves Hong Kong

Services provided

50% IT Managed Services

40% Cybersecurity

10% Unified Communications Consulting & SI

TPx Communications is a Managed IT Services provider offering comprehensive Information Technology Services, including IT Support Services, network security, and outsourced IT management. With approximately 90% of reviews praising their responsiveness and value for cost, TPx Communications is lauded for their customer service, project management, and expertise in providing seamless IT and communication solutions.

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Reviews mention Exceptional results
Clients express exceptional satisfaction with TPx Communications, highlighting their impressive response times and effective problem-solving capabilities. One client noted the timely replacement and configuration of a firewall, which minimized downtime during a critical incident. The proactive approach to network stability and long-term planning is also commended, particularly the expertise of staff members like Tyler, whose knowledge and trustworthiness significantly enhance the client relationship. Overall, the sentiment reflects a strong appreciation for the company's reliability and expertise.

Managed Network Services for Public School District

4.0 Oct 27, 2015

We did have a pretty bad firewall issue that had a real bad impact on our network. They were able to secure us a replacement firewall, and get it up and configured, in a very timely fashion. While we were down, we were severely hampered, but they were very time-efficient. We were definitely impressed with their response time and their status reports. We never felt left in the dark.
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Industry Experience

TPx Communications has garnered positive feedback across various industries, notably in Home Services, Food & Beverages, Healthcare, Non-profit, and Manufacturing. Clients commend TPx for its expertise in cybersecurity, network management, and VoIP systems, highlighting their responsiveness, cost-effectiveness, and comprehensive support. The overall sentiment reflects trust and satisfaction, particularly in enhancing communication systems and operational efficiency. Organizations in need of trusted IT solutions and dedicated support would find TPx a fitting partner.
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Home Services Food & Beverages Medical Non-profit Nonprofit Manufacturing Healthcare Transportation Government Retail Utilities Education Software Construction Real estate Other Industry Financial services Telecommunications Legal Business services Research Consumer Products Arts, entertainment & music IT Services Restaurants Energy & natural resources Agriculture Advertising & marketing

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Average Project Cost Breakdown

Less than $10,000 (21) $10,000 to $49,000 (12) $50,000 to $199,999 (4) $1,000,000 to $9,999,999 (2) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently commend TPx Communications for their competitive pricing and overall value for money. Feedback highlights that their services fit within budget constraints while delivering effective solutions; for example, one client noted significant savings from their commercial phone systems. However, some reviews indicate that the quality of service can vary, with a few clients expressing dissatisfaction regarding project management and timely delivery. Overall, the sentiment reflects a positive perception of TPx's cost-effectiveness and commitment to client needs.
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United States (61) Canada (1)

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BetterWorld Technology

4.9 26 reviews
Verified

$1,000+

$150 - $199 / hr

50 - 249

Serves Hong Kong

Services provided

50% IT Managed Services

30% Cybersecurity

15% IT Strategy Consulting +1 service

5% Compliance Consulting

BetterWorld Technology is a managed IT services provider offering comprehensive IT management and support services, including cybersecurity, telecommunication, and helpdesk solutions. With 100% positive reviews, clients frequently commend their responsive communication, effective project management, and ability to seamlessly execute IT transitions. Approximately 50% of reviewers highlight their impressive transparency and strategic planning abilities, establishing BetterWorld Technology as a reliable partner for managed IT services and support.

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16 of 19 IT Managed Services reviews are 5 stars

1 new review for IT Managed Services in past 6 months

$10,000 – $49,000 avg. project cost

IT Managed Services PROJECT HIGHLIGHT

Managed IT Services for Arch Support Company
5.0 — BetterWorld Technology provided managed IT services to an arch support company. The team assisted the client in migrating their IT infrastructure and deploying an RMM software. Read more
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Industry Experience

BetterWorld Technology has received positive feedback across various industries, including Nonprofit, Education, Healthcare, Retail, and Consulting. Clients appreciate their responsiveness, communication, and seamless transitions in Managed IT services. Nonprofit organizations highlight effective cybersecurity and support for remote operations. Educational institutions value their cost-effective solutions and project management expertise. Retail clients commend the smooth migration processes. Overall, BetterWorld Technology demonstrates strong capabilities in IT management and support tailored to diverse industry needs.
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Design Consulting Retail Nonprofit Consumer products & services Non-profit Consumer Products Education Healthcare Financial services Software Food & Beverages Construction Business services Other Industry

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Average Project Cost Breakdown

$10,000 to $49,000 (8) Less than $10,000 (7) $50,000 to $199,999 (3) $200,000 to $999,999 (1)

What Clients Have Said
Clients consistently highlight BetterWorld Technology's competitive pricing and strong value for money. Feedback indicates that their services fit within budget constraints while delivering high-quality outcomes. For instance, one client noted that BetterWorld provided 'good value for cost' and another emphasized their 'cost-effective solutions' that improved operational efficiency. Overall, the sentiment across reviews reflects satisfaction with both affordability and the level of service provided.
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Chicago, Illinois (4) Washington, District of Columbia (4) Massillon, Ohio (1) Milwaukee, Wisconsin (1) Plano, Texas (1) Marietta, Georgia (1) Lisle, Illinois (1) Palatine, Illinois (1) Winter Park, Florida (1) Frederick, Maryland (1) Los Altos, California (1) Los Angeles, California (1) Millbrae, California (1) Denver, Colorado (1) Pueblo, Colorado (1) Portland, Oregon (1) Tysons, Virginia (1)

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Proficio

Not yet reviewed

$10,000+

$150 - $199 / hr

50 - 249

Kowloon, Hong Kong

Services provided

20% IT Managed Services

60% Cybersecurity

20% IT Strategy Consulting

Proficio, a Cybersecurity company, is located in Carlsbad, California and Singapore, Singapore. Their services include Cybersecurity and IT managed services.
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Rapid7

Not yet reviewed

$10,000+

$150 - $199 / hr

1,000 - 9,999

Quarry Bay , Hong Kong

Services provided

20% IT Managed Services

60% Cybersecurity

20% IT Strategy Consulting

Rapid7 is a Cybersecurity company. Their large team is in Boston, Massachusetts and Manhattan Beach, California. Their services include Cybersecurity and IT managed services.
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Ability to deliver

Focus

Proven

Market Leaders

Emerging

Niche

Clutch Leaders Matrix

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1 Zhuhai Aipujing Software Co., Ltd.

A Clutch Leaders Matrix provides a broad view of the top-performing companies in a particular service or location. Each company featured in a Leaders Matrix is evaluated based on Focus and Ability to Deliver. The size of each circle indicates that company’s size.

By using verified reviews, focused service details, and real project data, the Leaders Matrix highlights companies that consistently deliver and stand out from the rest. Each company’s position is based on how well they focus on a service area and how consistently they deliver results, helping you make informed, confident decisions. Learn More

Focus (x-axis)

Focus accounts for a company’s specialization within a certain service.

Ability to Deliver (y-axis)

Ability to Deliver considers three criteria:

Client feedback and reviews
Work experience and previous projects
Market presence and reputation in the industry

List of the Top 1 Hong Kong IT MSPs

Zhuhai Aipujing Software Co., Ltd.

$100,000+

Undisclosed

250 - 999

Sheung Wan, Hong Kong

Ability to deliver

15.2/40.0

15.2/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

20% IT Managed Services

80% Other

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Uniserve IT Solutions

$10,000+

$150 - $199 / hr

10 - 49

Sheung Wan, Hong Kong

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

85% IT Managed Services

15% Other

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AOneVoIP

Undisclosed

Undisclosed

2 - 9

Hong Kong, Hong Kong

Ability to deliver

5.2/40.0

0/20 Reviews

0/10 Clients & Experience

5.2/10 Market Presence

Service focus

100% IT Managed Services

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POCKETECH LIMITED

$1,000+

< $25 / hr

10 - 49

Hong Kong, Hong Kong

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

100% IT Managed Services

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Automated Systems Limited

$100,000+

Undisclosed

1,000 - 9,999

Shatin, Hong Kong

Ability to deliver

5.6/40.0

0/20 Reviews

0/10 Clients & Experience

5.6/10 Market Presence

Service focus

15% IT Managed Services

85% Other

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FunctionEight

Undisclosed

Undisclosed

50 - 249

Hong Kong, Hong Kong

Ability to deliver

5.3/40.0

0/20 Reviews

0/10 Clients & Experience

5.3/10 Market Presence

Service focus

30% IT Managed Services

70% Other

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Insight Solutions

$1,000+

$25 - $49 / hr

10 - 49

Tuen Mun, Hong Kong

Ability to deliver

4.6/40.0

0/20 Reviews

0/10 Clients & Experience

4.6/10 Market Presence

Service focus

40% IT Managed Services

60% Other

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ABBYY

Undisclosed

Undisclosed

1,000 - 9,999

Wan Chai, Hong Kong

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

35% IT Managed Services

65% Other

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Dataplugs Limited

Undisclosed

Undisclosed

50 - 249

Kowloon Bay, Hong Kong

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

100% IT Managed Services

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TopTech Informatics K.K

$5,000+

$25 - $49 / hr

50 - 249

Hong Kong, Hong Kong

Ability to deliver

4.9/40.0

0/20 Reviews

0/10 Clients & Experience

4.9/10 Market Presence

Service focus

25% IT Managed Services

75% Other

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Dual Layer IT Solutions LTD

$1,000+

$25 - $49 / hr

10 - 49

Quarry Bay, Hong Kong

Ability to deliver

5.5/40.0

0/20 Reviews

0/10 Clients & Experience

5.5/10 Market Presence

Service focus

20% IT Managed Services

80% Other

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Chayora Technology Development (Tianjin) Co., Ltd.

Undisclosed

Undisclosed

10 - 49

Hong Kong, Hong Kong

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% IT Managed Services

50% Other

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Function One Computer Services

Undisclosed

Undisclosed

10 - 49

Kowloon Bay, Hong Kong

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

50% IT Managed Services

50% Other

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Expert Systems Holdings Limited

$5,000+

$100 - $149 / hr

50 - 249

Kwun Tong, Hong Kong

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% IT Managed Services

60% Other

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Liasail Global Hongkong Limited

Undisclosed

Undisclosed

10 - 49

HK, Hong Kong

Ability to deliver

4/40.0

0/20 Reviews

0/10 Clients & Experience

4/10 Market Presence

Service focus

20% IT Managed Services

80% Other

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Blast Productions Limited

Undisclosed

Undisclosed

10 - 49

Central, Hong Kong

Ability to deliver

0/40.0

0/20 Reviews

0/10 Clients & Experience

0/10 Market Presence

Service focus

40% IT Managed Services

60% Other

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