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Top eCommerce Consultants in Hong Kong

Ratings Updated: June 19, 2026
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3 Companies

Country: Hong Kong
Business Consulting Focus: eCommerce Consulting

List of the Top Hong Kong eCommerce Consulting Firms

  • TDCX Logotype

    4.8 12 reviews
    Verified
    $100,000+
    Undisclosed
    10,000+
    North Point, Hong Kong

    Services provided

    10% Business Consulting
    50% Customer Service Outsourcing
    20% Sales Outsourcing +2
    10% Call Center Services
    10% Content Moderation Services

    Focus Areas

    15% eCommerce Consulting
    29% Strategy Development Consulting
    28% Change Management Consulting +1
    28% Operational Change Consulting

    TDCX is a corporate consultation firm specializing in business solutions and B2B consulting, particularly for e-commerce support. Their reviews are overwhelmingly positive, with noted improvements in customer satisfaction by 8% year-over-year. Clients highlight TDCX's professionalism, adaptability, and proactive support. They consistently deliver exceptional customer experiences, aligning with clients' values and contributing to business success.

    See all 12 projects

    Reviews mention Understands their clients' needs

    Clients consistently praise TDCX for their deep understanding of business needs and effective communication. One client noted an 8% improvement in customer satisfaction due to TDCX's professionalism and product knowledge. They actively listen to client requirements and suggest innovative solutions, demonstrating a commitment to exceeding expectations. The engagement has led to significant operational improvements, with dedicated support from TDCX's management team further enhancing their responsiveness to client needs.
    • Call Center Services for Tech Company
      5.0 Jun 16, 2021

      Customer satisfaction is also an important factor. TDCX has contributed year-over-year (YoY), from 2020 to 2021, to an 8% improved customer satisfaction rating across the criteria of professionalism, understanding customer needs, and product knowledge. That’s a huge improvement for us overall. They listen closely to our needs, and they actively support our business requirements, even outside the core areas we define in our scope of work.

      Read Full Review
    Read All Reviews

    Industry Experience

    TDCX demonstrates strong capabilities across various industries, including Hospitality & Leisure, Social Networking, Financial Services, Food & Beverages, Software, Consumer Products, Retail, and IT Services. Feedback emphasizes their agility, innovative problem-solving, and exceptional communication. Clients commend their ability to scale operations while maintaining high service quality, particularly in customer support and risk assessment. Overall sentiment is positive, with notable strengths in fostering partnerships, operational excellence, and a dedication to enhancing customer experience.

    Read All Reviews

    Select Industry to see insights

    Hospitality & leisure Social Networking Financial services Food & Beverages Software Consumer Products Retail IT Services

    View projects from:

    Singapore (7) Germany (1) Spain (1) United States (1)

    This provider is available in 32 time zones:

    • Near East Time (NET)
    • Middle East Time (MET)
    • China Taiwan Time (CTT)
    • Brazil Eastern Time (BET)
    • Greenwich Mean Time (GMT)
    • India Standard Time (IST)
    • Japan Standard Time (JST)
    • Midway Islands Time (MIT)
    View all time zones

    North Point, Hong Kong

    RM 1001, 10/F Block A, Sea View Estate, 2-8 Watson Road, North Point, Hong Kong
    North Point, Hong Kong

    501 - 750

    85225393888

    See All Locations (18)
    View Profile Visit Website
  • Wave Commerce Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kowloon, Hong Kong

    Services provided

    10% Business Consulting
    50% E-Commerce Development
    10% API Development +3
    10% Conversion Optimization
    10% Ecommerce Marketing
    10% Web Development

    Focus Areas

    100% eCommerce Consulting

    Wave Commerce is an e-commerce development company. They specialize in E-Commerce Development and Conversion Optimization and were founded in 2011.

    Read more
    View Profile
  • Trilogi - The eCommerce Agency Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Kowloon, Hong Kong

    Services provided

    20% Business Consulting
    20% Accounting
    20% E-Commerce Development +2
    20% Media Planning & Buying
    20% Social Media Marketing

    Focus Areas

    20% eCommerce Consulting
    80% Strategy Development Consulting

    Trilogi - The eCommerce Agency is a media planning & buying agency established in 1999. Their services include Media Planning & Buying and Social Media Marketing.

    Read more

    Kowloon, Hong Kong

    Unit 304-7, 3/F Laford Centre, 838 Lai Chi Kok Road, Cheung Sha Wan
    Kowloon, Hong Kong

    1

    +852.5808.4644

    See All Locations (5)
    View Profile

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List of the Top Hong Kong eCommerce Consulting Firms

  1. Wave Commerce Logotype

    Wave Commerce

    Undisclosed
    Undisclosed
    10 - 49
    Kowloon, Hong Kong

    Ability to deliver

    5.3/40.0
    0/20 Reviews
    0/10 Clients & Experience
    5.3/10 Market Presence

    Service focus

    10% Business Consulting
    100% eCommerce Consulting
    90% Other
    View Profile Visit Website
  2. TDCX Logotype

    TDCX

    $100,000+
    Undisclosed
    10,000+
    North Point, Hong Kong

    Ability to deliver

    29.4/40.0
    15.8/20 Reviews
    4.5/10 Clients & Experience
    9.1/10 Market Presence

    Service focus

    10% Business Consulting
    15% eCommerce Consulting
    90% Other
    View Profile Visit Website
  3. Trilogi - The eCommerce Agency Logotype

    Trilogi - The eCommerce Agency

    Undisclosed
    Undisclosed
    10 - 49
    Kowloon, Hong Kong

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Business Consulting
    20% eCommerce Consulting
    80% Other
    View Profile Visit Website

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