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Top Customer Support Services in Greece

Ratings Updated: April 2, 2026
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0 Leaders 10 Contenders

10 Companies

Country: Greece
Services: Customer Service Outsourcing

List of the Top Greece Customer Support Companies

  • Featured

    What are Featured Providers?

    Hugo Inc. Logotype

    Hugo Inc.

    5.0 28 reviews
    Premier Verified
    $1,000+
    < $25 / hr
    1,000 - 9,999
    Serves Greece

    Services provided

    25% Customer Service Outsourcing
    20% Call Center Services
    15% Back Office Outsourcing +4 services
    10% Content Moderation Services
    10% Data Annotation Services
    10% Finance & Accounting Outsourcing (FAO)
    10% Sales Outsourcing

    Hugo Inc. | Top CX Provider is a leading Customer Support Outsourcing firm, offering services such as Call Center Outsourcing and Customer Service BPO. The company is highly praised for its efficient project management and adaptability, with 100% of reviewers appreciating their seamless communication and integration into business processes. Their capacity to scale and maintain high service quality is consistently highlighted, contributing to improved customer satisfaction and operational efficiency.

    See all 28 projects

    Reviews mention Puts the customer first

    Client feedback on Hugo emphasizes their strong commitment to customer-centricity. One client noted Hugo's 'exemplary project management' and 'proactive approach to communication,' which ensured timely deliveries and responsiveness to evolving needs. Another highlighted their '24/7 customer support,' significantly boosting satisfaction levels across diverse time zones. Overall, clients expressed a high satisfaction level with Hugo's adaptability and dedication to aligning with their values and objectives, reinforcing a positive sentiment towards the company's customer-first philosophy.
    • Digital Marketing, SMM & SEO for Software Solutions Company
      5.0 Dec 8, 2023

      Hugo's project management was exemplary throughout our engagement. They consistently delivered project milestones on time, demonstrating a strong commitment to timelines and deadlines. Their proactive approach to communication and responsiveness to our needs played a crucial role in the project's success. Regular updates and clear channels of communication were established, allowing for transparent progress tracking and immediate issue resolution.

      Read Full Review
    • Customer Service Outsourcing for Gaming Company
      5.0 Aug 22, 2023

      I'm thrilled to express my outstanding journey partnering with Hugo, our reliable outsourcing ally. Hugo's unwavering commitment to on-time deliveries has been nothing short of impressive. Their seamless adjustment to our needs ensured that each delivery was prompt and devoid of any hassles. Their devotion to catering to our specific demands was evident in their customized approach and adaptable solutions.

      Read Full Review
    Read All Reviews
    11 of 12 Customer Service Outsourcing reviews are 5 stars
    1 new review for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    CX Outsourcing for Financial Services Firm

    5.0 — Hugo Inc. provides CX outsourcing services for a financial services firm. They support the client's expansion to key markets, streamline their partner onboarding process, and execute a customer Read more
    Read 12 Reviews

    Average Project Cost Breakdown

    $50,000 to $199,999 (7) $200,000 to $999,999 (6) $10,000 to $49,000 (2)

    What Clients Have Said

    Clients consistently commend the company for its exceptional value for money, highlighting that Hugo offers high-quality services at competitive rates. One client noted, 'Good value for cost,' while another emphasized their 'ability to scale services without compromising quality.' Many reviews reflect satisfaction with cost reductions and enhanced operational efficiency, with one client praising an '80% improvement in efficiency' compared to in-house hiring. Overall, the sentiment is overwhelmingly positive, indicating that clients perceive Hugo as a cost-effective partner.
    Read All Reviews

    View projects from:

    United States (9) Kenya (3) France (1) Netherlands (1) United Arab Emirates (1) England (1)
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    Helpware CX Logotype

    Helpware CX

    4.8 46 reviews
    Premier Verified
    $5,000+
    < $25 / hr
    1,000 - 9,999
    Serves Greece

    Services provided

    60% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Call Center Services

    Helpware is a Customer Service Outsourcing company that specializes in delivering remote customer care solutions, including troubleshooting, multi-lingual support, and 24/7 service capabilities. Reviews indicate a strong emphasis on professionalism, adaptability, and relationship building, with 100% positive feedback highlighting their excellent client interaction and reliable project management. Clients commend Helpware’s ability to meet quotas and deadlines consistently.

    See all 46 projects

    Reviews mention Well-organized projects

    Clients have consistently highlighted Helpware's impressive organizational skills in managing projects. One client noted their 'fantastic record of successful projects,' which was pivotal in their selection process. Additionally, the structured communication through bi-weekly meetings and Slack showcases an effective workflow. The commitment to client satisfaction and the ability to maintain high standards of support were also emphasized, contributing to the overall positive sentiment regarding project organization.
    • Call Center Services for Professional Services Company
      5.0 Sep 24, 2020

      They created a schedule and a plan and they always hit their deadlines. They’ve been very communicative about their schedules and I know what to expect and when to expect it. They hit every aspect of those expectations.

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    • Customer Support & Back-Office Work for Software Company
      5.0 Feb 5, 2020

      We have bi-weekly meetings where we discuss any issues with the support pipelines. The Helpware team maintains a constant connection with myself and my team through Slack. Their impressive track record of organization stands out.

      Read Full Review
    Read All Reviews
    3 of 3 Customer Service Outsourcing reviews are 5 stars
    $200,000 – $999,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service Outsourcing for Parking Software Company

    5.0 — Helpware provides ongoing customer service outsourcing services for a parking software company. The team handles equipment and software; they’re in charge of remotely troubleshooting issues for Read more
    Read 3 Reviews

    Industry Experience

    Helpware has demonstrated strong capabilities across various industries including Information Technology, Healthcare, Software, eCommerce, Consumer Products, and Financial Services. Clients commend their expertise in providing scalable customer support, technical troubleshooting, and marketing services. The overall sentiment reflects high satisfaction with their responsive communication, adaptability, and the quality of work. Industries like Healthcare and IT Services highlight significant improvements in operational efficiency and customer satisfaction, marking Helpware as a suitable partner for organizations seeking reliable and high-quality outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Information technology Arts, entertainment & music Healthcare Software eCommerce Consumer Products Education IT Services Food & Beverages Nonprofit Media Advertising & marketing Business services Financial services Retail Other Industry Automotive

    Average Project Cost Breakdown

    $50,000 to $199,999 (12) $10,000 to $49,000 (10) Less than $10,000 (4) $200,000 to $999,999 (3) $1,000,000 to $9,999,999 (3) $10,000,000 + (1)

    What Clients Have Said

    Helpware is consistently praised for delivering strong value for money, with clients noting that their pricing aligns well with the quality of service provided. For instance, a customer support manager highlighted that Helpware's pricing fit their budget while offering great value, leading to improved customer satisfaction scores. Another client mentioned their investment of $18,000 monthly for six employees, emphasizing the cost-effectiveness and successful outcomes achieved. Overall, clients feel that Helpware offers exceptional service relative to the costs incurred.
    Read All Reviews
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    Mindy Support Logotype

    Mindy Support

    4.8 37 reviews
    Premier Verified
    Undisclosed
    Undisclosed
    1,000 - 9,999
    Serves Greece

    Services provided

    35% Customer Service Outsourcing
    35% Data Annotation Services
    30% Generative AI

    Mindy Support is a Customer Service BPO specializing in multilingual customer support, call center outsourcing, and remote customer care services. Reviews indicate a 100% satisfaction rate, with clients praising their efficient project management and proactive communication. Notable strengths include scalability and timely delivery, though there is a suggestion to expand language offerings and enhance training for telephone support staff.

    See all 37 projects

    Reviews mention Timely

    Overall, feedback regarding the timeliness of Mindy Support's service is highly positive. Clients consistently report that deliverables are met on schedule, with one stating, "They always keep deadlines" and another noting, "They completed the project respecting the deadline and the results were of a very good quality." Additionally, the proactive communication and project management capabilities have been highlighted, contributing to their reputation as a reliable partner that adapts to evolving needs.
    • Annotation Service for AI Development Company
      5.0 Dec 14, 2021

      They complete the project respecting the deadline and the results were of a very good quality. They have been responsive to our needs and they're prompt in communications.

      Read Full Review
    • Annotation Assistance for Video Game Developer
      5.0 Dec 9, 2021

      The quality of the work accomplished and the rapidity with which the project was completed.

      Read Full Review
    • Data Annotation Services for Agriculture Technology Company
      4.5 Oct 18, 2021

      We communicate mostly through emails and Google Meet. The timeliness is very professional.

      Read Full Review
    • AI Data Annotation for IT Services Company
      5.0 Jul 29, 2021

      Based on Mindy's work we were able to deliver multiple custom made mobile OCR scanning solutions on time and to our customer's satisfaction. The specialists from Mindy Support are very thorough and respond very quickly to all our inquiries.

      Read Full Review
    • Data Annotation Services for IT Company
      4.5 May 31, 2021

      They quickly communicate, and they provide realistic deadlines. So far, they've always met the deadlines they set.

      Read Full Review
    Read All Reviews

    Industry Experience

    Mindy Support has demonstrated significant expertise across various industries, primarily in Beauty, Automotive, eCommerce, IT Services, Software, Engineering, and Healthcare. Clients commend their multilingual support and operational efficiency, particularly in customer service and data annotation tasks. In the Beauty sector, they've improved productivity and language offerings, while in IT Services and Software, they've enhanced model accuracy with high-quality annotations. Overall, feedback reflects strong project management, flexibility, and responsiveness, making Mindy Support a reliable partner for businesses seeking effective outsourcing solutions.

    Read All Reviews

    Select Industry to see insights

    Beauty Beauty & Cosmetics Automotive eCommerce Manufacturing IT Services Engineering Software Research Arts, entertainment & music Financial services Utilities Gaming Other Industry Construction Healthcare Information technology Advertising & marketing

    Average Project Cost Breakdown

    Less than $10,000 (13) $10,000 to $49,000 (7) $50,000 to $199,999 (2)

    What Clients Have Said

    Clients consistently highlight Mindy Support's competitive pricing and excellent value for money. For instance, one client from Monat Global praised the company's 'good value for cost,' while another noted that Mindy Support's pricing fit their budget effectively. Overall, the sentiment is overwhelmingly positive, with multiple clients expressing satisfaction with the quality of service relative to costs, emphasizing that Mindy Support delivers quality results efficiently and affordably.
    Read All Reviews

    View projects from:

    United States (9) Germany (5) Austria (3) Switzerland (2) Canada (2) Finland (2) England (2) Israel (2) Netherlands (2) France (1) Sweden (1) Portugal (1) Liechtenstein (1) Greece (1)
    View Profile Visit Website
  • Mediatel S.A., Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Athina, Greece

    Services provided

    30% Customer Service Outsourcing
    60% Call Center Services
    10% Back Office Outsourcing

    Mediatel S.A., is an Athina, Greece-based call center service. They focus on Call Center Services and Customer Service Outsourcing.

    Read more
    View Profile
  • FONEMED HELLAS Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    2 - 9
    Athina, Greece

    Services provided

    60% Customer Service Outsourcing
    20% Business Consulting
    20% Call Center Services

    Established in 2000, FONEMED HELLAS is a small Athina, Greece-based Customer Service Outsourcing company. Their team focuses on Customer Service Outsourcing and Business Consulting.

    Read more
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  • Featured

    What are Featured Providers?

    Top Customer Service Logotype

    Top Customer Service

    5.0 67 reviews
    Premier Verified
    $1,000+
    Undisclosed
    250 - 999
    Serves Greece

    Services provided

    80% Customer Service Outsourcing
    10% Back Office Outsourcing
    10% Call Center Services

    Top Customer Service is a prominent provider of Customer Support Outsourcing and Call Center Solutions, offering services such as inbound call handling and customer inquiry management. With a 100% satisfaction rate, clients commend their professionalism and efficiency, noting significant improvements in response times and client satisfaction. Approximately 75% of reviewers praise their seamless integration and alignment with company values.

    See all 67 projects
    25 of 25 Customer Service Outsourcing reviews are 5 stars
    16 new reviews for Customer Service Outsourcing in past 6 months
    $50,000 – $199,999 avg. project cost

    Customer Service Outsourcing PROJECT HIGHLIGHT

    Customer Service & Back-Office Support for Protection Agency

    5.0 — Top Customer Service provides ongoing customer support and proctoring services for an environmental protection agency. The team assists with the Section 608 support for the client's students. Read more
    Read 25 Reviews

    Average Project Cost Breakdown

    $10,000 to $49,000 (18) $50,000 to $199,999 (11) $200,000 to $999,999 (5) $1,000,000 to $9,999,999 (1)

    What Clients Have Said

    Clients consistently praised Top Customer Service for their excellent value for money, noting that their pricing fit within budgets while delivering high-quality support. For instance, one client highlighted the 'good value for cost' when selecting the service, while another emphasized faster response times and improved customer satisfaction as key outcomes. Overall, the sentiment regarding cost-effectiveness is positive, with clients expressing satisfaction in how the services enhanced their operational efficiencies without compromising on quality.
    Read All Reviews

    More responsive than most other service providers

    Top Customer Service is very responsive

    They are a great candidate to start a conversation with. Send them a short message or project inquiry.
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  • Infoassist AE Logotype

    Not yet reviewed

    $1,000+
    < $25 / hr
    10 - 49
    Athina, Greece

    Services provided

    40% Customer Service Outsourcing
    40% Call Center Services
    20% Business Consulting

    Infoassist AE is a small Athina, Greece-based answering service. Their services include Call Center Services and Customer Service Outsourcing.

    Read more
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  • BFS Group Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    250 - 999
    Agios Dimitrios, Greece

    Services provided

    20% Customer Service Outsourcing
    40% Call Center Services
    20% Back Office Outsourcing +1 service
    20% HR Consulting

    In Agios Dimitrios, Greece, BFS Group is a midsize telephone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Tem Solutions PC. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Argiroupoli, Greece

    Services provided

    20% Customer Service Outsourcing
    50% Call Center Services
    20% Marketing Strategy +1 service
    10% Digital Strategy

    Tem Solutions PC. Is an Argiroupoli, Greece-based answering service. They offer Call Center Services and Marketing Strategy and were founded in 2019.

    Read more
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  • Intelli Solutions S.A. Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    50 - 249
    Athina, Greece

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting +2 services
    20% Call Center Services
    20% Custom Software Development

    Intelli Solutions S.A. Is a custom software development company. The team provides Custom Software Development and Business Consulting, and the company is based in Athina, Greece and Nicosia,

    Read more
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  • Plegma Net Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Athina, Greece

    Services provided

    20% Customer Service Outsourcing
    40% Back Office Outsourcing
    40% Call Center Services

    Launched in 2009, Plegma Net is a small telephone answering service. Their services include Call Center Services and Back Office Outsourcing.

    Read more
    View Profile
  • Othisi Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10 - 49
    Sikies, Greece

    Services provided

    20% Customer Service Outsourcing
    40% Sales Outsourcing
    20% Back Office Outsourcing +1 service
    20% Call Center Services

    Othisi is a Sales Outsourcing company based in Sikies, Greece. They provide Sales Outsourcing and Call Center Services.

    Read more
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  • Digicall SA Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    2 - 9
    Athina, Greece

    Services provided

    20% Customer Service Outsourcing
    20% Back Office Outsourcing
    20% Business Consulting +2 services
    20% Call Center Services
    20% HR Consulting

    Headquartered in Athina, Greece, Digicall SA is a Business Consulting company. Established in 2016, the team offers Business Consulting and Call Center Services.

    Read more
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  • Webhelp Logotype

    Not yet reviewed

    Undisclosed
    Undisclosed
    10,000+
    Athina, Greece

    Services provided

    33% Customer Service Outsourcing
    23% Call Center Services
    15% Sales Outsourcing +17 services
    5% Back Office Outsourcing
    5% Business Consulting
    5% Finance & Accounting Outsourcing (FAO)
    1% AI Development
    1% BI & Big Data Consulting & SI
    1% CRM Consulting and SI
    1% Custom Software Development
    1% Digital Strategy
    1% Graphic Design
    1% HR Consulting
    1% Mobile App Development
    1% Transcription
    1% Translation
    1% UX/UI Design
    1% Unified Communications Consulting & SI
    1% Web Design
    1% Web Development

    Webhelp, a Customer Service Outsourcing company, was established in 2000. The large team provides Customer Service Outsourcing and Call Center Services.

    Read more

    Athina, Greece

    Illia Iliou 51 & Evdoxou Street, Neos Kosmos
    Athina, Greece 117 43

    2001 - 5000

    + 30 21 11 98 33 14

    See All Locations (52)
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List of the Top Greece Customer Support Companies

  1. Mediatel S.A., Logotype

    Mediatel S.A.,

    Undisclosed
    Undisclosed
    250 - 999
    Athina, Greece

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    30% Customer Service Outsourcing
    70% Other
    View Profile Visit Website
  2. FONEMED HELLAS Logotype

    FONEMED HELLAS

    $1,000+
    < $25 / hr
    2 - 9
    Athina, Greece

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    60% Customer Service Outsourcing
    40% Other
    View Profile Visit Website
  3. Infoassist AE Logotype

    Infoassist AE

    $1,000+
    < $25 / hr
    10 - 49
    Athina, Greece

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    40% Customer Service Outsourcing
    60% Other
    View Profile Visit Website
  4. BFS Group Logotype

    BFS Group

    Undisclosed
    Undisclosed
    250 - 999
    Agios Dimitrios, Greece

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  5. Tem Solutions PC. Logotype

    Tem Solutions PC.

    Undisclosed
    Undisclosed
    50 - 249
    Argiroupoli, Greece

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  6. Intelli Solutions S.A. Logotype

    Intelli Solutions S.A.

    Undisclosed
    Undisclosed
    50 - 249
    Athina, Greece

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  7. Plegma Net Logotype

    Plegma Net

    Undisclosed
    Undisclosed
    10 - 49
    Athina, Greece

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  8. Othisi Logotype

    Othisi

    Undisclosed
    Undisclosed
    10 - 49
    Sikies, Greece

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  9. Digicall SA Logotype

    Digicall SA

    Undisclosed
    Undisclosed
    2 - 9
    Athina, Greece

    Ability to deliver

    0/40.0
    0/20 Reviews
    0/10 Clients & Experience
    0/10 Market Presence

    Service focus

    20% Customer Service Outsourcing
    80% Other
    View Profile Visit Website
  10. Webhelp Logotype

    Webhelp

    Undisclosed
    Undisclosed
    10,000+
    Athina, Greece

    Ability to deliver

    7.2/40.0
    0/20 Reviews
    0/10 Clients & Experience
    7.2/10 Market Presence

    Service focus

    33% Customer Service Outsourcing
    67% Other
    View Profile Visit Website

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