ZENTA Digital

BACKGROUND

Please describe your company and position.

I am the Managing Director of VTS Event Medical Services Ltd

Describe what your company does in a single sentence.

We provide Event First Aid / Medical & Ambulance Services plus Pre-Hospital Training.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZENTA Digital to accomplish?

• Website re-development
• Update info on Website after business relocation

SOLUTION

How did you find ZENTA Digital?

Email

Why did you select ZENTA Digital over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We initially enlisted Zenta Digital to re-design our ageing Website (although this was only about 4-5 year-old) as it was looking dated compared to other sites. Zenta Digital reworked the website, giving it a more modern look & feel. We also have 'backdoor' access allowing us (as a Company) to make some changes as needed.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We were regularly updated via email / WhatsApp, plus we were given access to some of the Website building platform via Notion so we could give feedback & upload photos, images, logos, etc

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We felt as though everything was delivered in a timely manner. We were given Timeline estimates, plus updates if any delays & when they were ahead of target.

What was your primary form of communication with ZENTA Digital?

Email or Messaging App

What did you find most impressive or unique about this company?

We found that Alfie & Zenta Digital was very proactive in web design and development. All suggestions were taken on board & incorporated somehow into the New Website.

Are there any areas for improvement or something ZENTA Digital could have done differently?

We have been very happy with Zenta Digital from Web Design & Development, through launching of New Web-site & ongoing support.

BACKGROUND

Introduce your business and what you do there.

I’m the founding director of Michael Gladman Photography.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ZENTA Digital?

I needed to establish a website presence.

SOLUTION

What was the scope of their involvement?

I initially asked them to put together some letterhead and business cards. Their team designed and developed my website along with the e-commerce side.

I talked with them for a couple of weeks, looking at options as we decided on the design I currently have. I asked them to write something that I could handle. I wanted to load photographs, edit, put comments, and then create options within that where people can go in and order prints depending on the size and frame.

They offered to do SEO, but it wasn’t something I wanted to pursue yet.

What is the team composition?

I was in contact with the managing director. One of his colleagues helped me through some of the e-commerce side of things.

How did you come to work with ZENTA Digital?

I heard about them through word of mouth.

How much have you invested with them?

We’ve invested £2,000 (approximately $2,780 USD)

What is the status of this engagement?

We worked together from October 2020–March 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It’s been much more successful than I thought it would be.

How did ZENTA Digital perform from a project management standpoint?

We couldn’t meet face to face because of COVID-19 regulations at the start. It was a little difficult, but we used email, phone calls, and Zoom. We managed to finally sit down earlier this year in a controlled environment and start the process in bouncing ideas off each other.

From a project management point of view, it probably wasn’t as quick as they would’ve wanted but it certainly suited the conditions we were operating in.

What did you find most impressive about them?

Their team is creative. They were able to pull out of me how I visualized the end product. They steered into what would look best for what I was hoping to get across from a photography point of view.

Are there any areas they could improve?

Since we couldn’t meet in person at first, it was difficult to have a discussion and turn that into a visual. Using Zoom became easier, but we didn’t really get the feel of it.

Do you have any advice for potential customers?

Have a basis of an idea of where you want to be and allow them to build on it. They were willing to guide where I didn’t know what the potential was for certain sites and designs.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Ice Cool Servicing Ltd

Describe what your company does in a single sentence.

Refrigeration services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZENTA Digital to accomplish?

• Create a website from scratch

SOLUTION

How did you find ZENTA Digital?

LinkedIn

Why did you select ZENTA Digital over others?

Pricing fit our budget

Describe the scope of work in detail. Please include a summary of key deliverables.

Create a new website from scratch, ensuring it kept to the new brand guidelines, was mobile friendly and showcased the services we do.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Go live on time and without delays

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We were a little delayed, but Alfie and his team worked over the weekend to ensure go live was a success.

What was your primary form of communication with ZENTA Digital?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They demonstrated expertise with ongoing support, addressing any issues that we had quickly and efficiently.

Are there any areas for improvement or something ZENTA Digital could have done differently?

A proper project plan with timelines, and accountability as well as a proper template to provide feedback on. Although the online portal was simple, it was difficult to track if actions were taken place or not. Something like a Trello board / excel spreadsheet would have been easier for me to follow.