zen8labs

BACKGROUND

Please describe your company and position.

I am the CEO of Sphinx

Describe what your company does in a single sentence.

Sphinx specializes in delivering innovative digital solutions to enhance customer engagement and streamline business operations.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire zen8labs to accomplish?

• We cooporated Zen8Labs Jsc to design and implement a user-centric UX/UI for our flagship product, aiming to enhance user engagement and satisfaction.

SOLUTION

How did you find zen8labs?

• Online Search
• Referral

Why did you select zen8labs over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from zen8labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zen8Labs Jsc was responsible for the complete overhaul of our product’s interface. Key deliverables included: 

• detailed wireframes
• interactive prototypes
• the final UI design integrated into our software. 

They also conducted extensive user testing to validate the designs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The redesign led to a 30% increase in user engagement and a 40% reduction in user support requests, indicating a significant improvement in UX and satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Zen8Labs exhibited exemplary project management. They consistently delivered milestones on time and were highly responsive to our needs, making adjustments based on feedback efficiently.

What was your primary form of communication with zen8labs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out was their user-centered approach and deep understanding of UX principles. Their ability to translate user data into actionable design improvements was particularly impressive.

Are there any areas for improvement or something zen8labs could have done differently?

While overall performance was outstanding, greater involvement in post-deployment analytics could provide even more value, ensuring continuous improvement based on user interactions.

BACKGROUND

Please describe your company and position.

I am the CEO of Newwave Solutions

Describe what your company does in a single sentence.

Newwave Solutions provides sustainable solutions in Software Development, encompassing Web/App, Blockchain, AI & Machine Learning, IoT/Embedded, ERP & CRM, all delivered with cost-effective strategies.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire zen8labs to accomplish?

• Engage Zen8Labs to enhance collaboration between our company and the client.
• Task Zen8Labs with developing a Health & Fitness Mobile App.
• Employ Zen8Labs as a key link for smooth communication and coordination.

SOLUTION

How did you find zen8labs?

• Online Search
• Referral

Why did you select zen8labs over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from zen8labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

After connecting Zen8Labs with our client, they had virtual meetings to clarify the requirements, timeline, and quote. According to the contract, Zen8Labs developed a Health & Fitness Mobile App.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app can run smoothly on both iOS and Android. With this mobile app, end-users can read about fitness & health products in detail, compare them with other products and save them for use.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They successfully met every single deadline during the entire project. Zen8Labs's team crafted a meticulously structured timeline and rigorously stuck to it, guaranteeing seamless progress and punctual delivery.

What was your primary form of communication with zen8labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They delivered each phase on time. Sometimes, they even sent us before the deadline without sacrificing quality.

Are there any areas for improvement or something zen8labs could have done differently?

Not. The zen8labs development team exceeded my expectations with their output.

BACKGROUND

Please describe your company and position.

I am the Digital Marketing Manager of Metrixa Digital

Describe what your company does in a single sentence.

Metrixa specializes in identifying and maximizing growth opportunities for industry leaders and market disruptors through thought leadership, creativity, and expertise in digital marketing, technology, and conversion rate optimization.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Zen8Labs to accomplish?

• We engaged Zen8Labs to address specific challenges and enhance our digital marketing and technology capabilities, with a focus on improving conversion rate optimization strategies.

SOLUTION

How did you find Zen8Labs?

• Online Search
• Referral
• Clutch Site

Why did you select Zen8Labs over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Zen8Labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zen8Labs worked on optimizing Metrixa's digital presence, ensuring a seamless user experience, and providing tailored strategies to maximize conversion rates. The collaboration successfully resulted in improved performance metrics and a more robust digital marketing framework, aligning with Metrixa's objectives of thought leadership and market disruption.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the tangible improvements in key performance indicators validated the success of the collaboration, aligning with Metrixa's goals of identifying and maximizing growth opportunities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Zen8Labs' project management not only ensured timely delivery but also demonstrated a keen ability to adapt to evolving requirements and prioritize client needs effectively.

What was your primary form of communication with Zen8Labs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The combination of their creativity, expertise, and client-centric approach set Zen8Labs apart, making the collaboration both impactful and memorable.

Are there any areas for improvement or something Zen8Labs could have done differently?

Honestly no.

BACKGROUND

Please describe your company and position.

I am the Project Manager of Episerver (now Optimizely)

Describe what your company does in a single sentence.

Episerver (now optimizely) is a global high-tech software company that boasts an international reputation and brand, with 25 years of experience. We provides solutions to more than 8,800 major customers across over 30 countries worldwide.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire zen8labs to accomplish?

• They offered system consulting and marketing support to implement blockchain services for a client.

SOLUTION

How did you find zen8labs?

• Online Search
• Referral
• Clutch Site

Why did you select zen8labs over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from zen8labs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Zen8Labs provided system consulting and marketing consulting to implement a martech project for our client. Their work involved analyzing the client's existing systems, developing a strategic integration plan. They also supported marketing efforts to promote the new project capabilities. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Zen8labs have a good reputation with tons of positive feedback and successful projects (especially the healthcare system projects in Vietnam & EU countries). Additionally, their development team has a solid background in  web app development. In addition, the system operates smoothly, with few errors, and any arising problems are identified and resolved promptly. That explains why we chose them.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have a very high sense of responsibility and are never late throughout the project. Zen8labs's team created a well-structured timeline and always adhered to it, ensuring the new solution project was on schedule.

What was your primary form of communication with zen8labs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Zen8Labs was their thorough analysis of our existing systems before recommending solutions. Their detailed approach ensured that the blockchain integration was perfectly tailored to our needs.

Are there any areas for improvement or something zen8labs could have done differently?

Nothing specific came to mind. Their efforts are greatly appreciated!