ZAAG SYSTEMS

BACKGROUND

Please describe your company and position.

I am the CEO of thoughtPartner Solutions Inc.

Describe what your company does in a single sentence.

At thoughtPartner, we are an AI-powered team that helps businesses resolve challenges without adding headcount, cost, or strain on their teams. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Develop a market-ready proof of concept for an AI-enabled voice management tool
• Provide key insights for a development roadmap for the new tool.
• Support our go-to-market motion with ongoing technical support

SOLUTION

How did you find ZAAG SYSTEMS?

• Online Search
• Clutch Site

Why did you select ZAAG SYSTEMS over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Develop a market-ready Proof of Concept of a SaaS-based, AI-enabled enterprise marketing software tool geared to scaling and optimizing brand voice management and compliance, as the first stage of a broader, ongoing product development engagement. Key deliverables include a client-friendly user interface paired with an Open AI-supported GPT that ingests voice guideline data. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

On-time delivery of the product that looked and performed according to spec

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliverables were provided on time. On the one occasion when ZAAG SYSTEMS needed to modify the timetable slightly they notified us well in advance and provided alternate staffing to maintain project progress. They responded clearly and creatively to our needs, both in person and in writing. 

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Extremely buttoned up at every stage, with good written and verbal communications. 

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

No. They proved themselves very competent and pleasant to work with. We plan to continue working with them both on this and future offerings.

BACKGROUND

Please describe your company and position.

I am the Co-founder of Northern Handicraft

Describe what your company does in a single sentence.

Selling environment friendly home decor items in e-commerce. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Build a e-commerce website

SOLUTION

How did you find ZAAG SYSTEMS?

Online Search

Why did you select ZAAG SYSTEMS over others?

• High ratings
• Close to my geographic location
• Good value for cost

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website development 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

E-commerce website development that is easy to work with.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are pancual about time and precise on their work. 

What was your primary form of communication with ZAAG SYSTEMS?

• In-Person Meeting
• Virtual Meeting

What did you find most impressive or unique about this company?

Communication and problem solving ability 

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

They are very impressive at their work. Might they can increase their sector of work. 

BACKGROUND

Please describe your company and position.

I am the CEO of SHEBA PLUS INC

Describe what your company does in a single sentence.

An E-Commerce platform that sells products and provides services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Full web application and mobile app development

SOLUTION

How did you find ZAAG SYSTEMS?

• Referral
• Clutch Site

Why did you select ZAAG SYSTEMS over others?

Pricing fit our budget

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initially ZAAG Systems Limited design team develop the design and take approval from us. Once we approved the design then ZAAG developers started developing and completed the development phase. Then they have arranged deployment for us also as extended support.

It’s a Custom Live shopping System.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

System is fully complete and workable after my rigorous testing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good Work, nicely meet our expectation. They respond immediately on our needs.

What was your primary form of communication with ZAAG SYSTEMS?

Virtual Meeting

What did you find most impressive or unique about this company?

Their quality of work was impressive.

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

They follow good SOP for their daily work

BACKGROUND

Introduce your business and what you do there.

I’m the founder of PoolPoll, a market intelligence company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ZAAG SYSTEMS?

We needed help developing a web application.

SOLUTION

What was the scope of their involvement?

ZAAG SYSTEMS built the core PoolPoll web application, a platform designed to run audience validations end-to-end. I provided the UX and design structure, and their team implemented the full flow so users could create their validation projects, launch them to specific audiences, and collect responses inside the platform. Throughout the process, they added several helpful features, provided proactive recommendations, and were always highly committed to ensuring everything worked smoothly.

What is the team composition?

We worked with 2–5 teammates from ZAAG SYSTEMS.

How did you come to work with ZAAG SYSTEMS?

We found them on Clutch. Their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours

What is the status of this engagement?

We worked together from September–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The measurable outcomes from working with ZAAG SYSTEMS were very positive for PoolPoll. With the web application they delivered, we were able to move from a manual validation process to a fully functional platform where projects and audience validations could be launched end-to-end. This significantly reduced operational time and allowed us to run our first real customer demos and early validation studies inside the platform.

Additionally, the speed of iteration and the improvements they suggested helped us accelerate our product readiness. As a result, we were able to present a working product to potential clients much earlier than expected, which translated into higher engagement and stronger commercial traction. We also received very good feedback.

How did ZAAG SYSTEMS perform from a project management standpoint?

They delivered on time. We communicated via virtual meetings.

What did you find most impressive about them?

They had a very talented team that had excellent communication skills. They delivered a solid and reliable webapp, collaborated closely throughout the process, and consistently provided thoughtful recommendations that improved the final product. Their responsiveness, technical capabilities.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Please describe your company and position.

I am the CEO of TLI Group

Describe what your company does in a single sentence.

We are TLI Group. Our purpose is to deliver critical infrastructure to facilitate today’s living and communication needs. We are a leading critical utility infrastructure service provider operating extensively within the utilities sector in Ireland, Northern Ireland and the UK. We actively deliver high profile multi-disciplinary projects across four business units, namely: Telecoms, Power T & D, Smart Energy Services and Renewables & Engineering. TLI Group is a value centric business, and our culture is built around our core values: Safety – Safety is sacrosanct Customer – We value working closely with our customers Delivery – We deliver on our promises, right first time Flexibility – We embrace change and innovation People – We invest in our people Teamwork – We work together to deliver the best outcome for our customers TLI Group plays a leading role in promoting the development of critical utility infrastructure and thus providing safe, reliable and sustainable networks for future generations. Our ambition as a company is to be the safest, best in class and successful service provider, adding sustainable value to the customers and communities we serve.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Enhancing real-time monitoring and reporting capabilities
• Streamlining asset management across multiple locations

SOLUTION

How did you find ZAAG SYSTEMS?

Online Search

Why did you select ZAAG SYSTEMS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAAG Systems worked closely with us to design and develop a fully customized software platform that supports our utility management needs. The scope included creating a scalable web and mobile application for asset tracking, real-time data monitoring, and maintenance scheduling. They also developed an integrated billing system to streamline customer invoicing and payments.

Key deliverables included:

• A user-friendly dashboard with live operational analytics
• Automated alerts for equipment maintenance and fault detection
• Secure customer billing and payment gateway integration

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The software solution delivered by ZAAG Systems has led to clear, measurable improvements in our operations. We’ve seen a significant reduction in equipment downtime thanks to proactive maintenance alerts. Customer billing accuracy has improved, resulting in faster payment cycles and fewer disputes. The real-time monitoring dashboard has enhanced our ability to respond quickly to operational issues, boosting overall efficiency. Additionally, integrating legacy systems with the new platform has streamlined data flow, saving our team valuable time. These outcomes have strengthened our service reliability and customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAAG Systems demonstrated excellent project management throughout our engagement. They consistently delivered milestones on schedule and maintained clear, proactive communication at every stage. The team was highly responsive to our evolving needs, quickly addressing any concerns and adapting the solution as required. Their collaborative approach made us feel confident and involved, ensuring that the final product met all our expectations without delays. Overall, their professionalism and dedication have made the entire process smooth and efficient.

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about ZAAG Systems was their deep understanding of the utilities sector combined with their technical expertise. They didn’t just deliver software, they took the time to grasp our specific challenges and tailored solutions accordingly. Their commitment to user experience and seamless integration with our existing systems was impressive. Plus, their team’s dedication and proactive communication made us feel truly supported throughout the project. It’s rare to find a partner so invested in your success.

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

NO

BACKGROUND

Please describe your company and position.

I am the VP/CIO of Focus Corporation

Describe what your company does in a single sentence.

Focus is an international group specializing in Software development and IT services. Created in 2003, the group is present in France, Germany and Tunisia and has more than 500 qualified and certified experts. Through its partnerships with world leaders like SAP, Continental, Faurecia, VMware, Dell Technologies, Cisco, IBM, Fortinet and many others, the group has developed solid expertise in a wide range of technologies and offers services such as IT consulting, development, integration, testing and support & maintenance for various activities in embedded systems, SAP solutions, IT infrastructure and Cloud to help you modernize your information system and allow you to be always competitive on the market. Focus is also ISO 9001, CMMI level 3 and ISO 27001 certified. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Integrate the new platform seamlessly with our existing IT systems.
• Develop a robust and scalable e-commerce platform tailored to our needs.

SOLUTION

How did you find ZAAG SYSTEMS?

Online Search

Why did you select ZAAG SYSTEMS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAAG Systems handled our e-commerce project from start to finish. They began with a thorough discovery phase to understand our business, target audience, and technical requirements. From there, they designed a modern, user-friendly interface and developed a fully responsive e-commerce platform with advanced search and filtering options, secure checkout, and real-time inventory management.

Key deliverables included:

• Custom e-commerce website design and development.
• Seamless integration with our existing IT infrastructure.
• Secure payment gateway implementation.
• Mobile-friendly, responsive layouts for all devices.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new e-commerce platform from ZAAG Systems has improved site speed, boosted conversions, and increased online sales. Our team can now manage products more efficiently, saving time and effort. Customers have shared positive feedback on the site’s easy navigation, smooth checkout, and overall shopping experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAAG Systems’ project management was excellent from start to finish. They set clear timelines, kept us updated at every stage, and delivered all milestones on schedule. Communication was prompt and transparent, and they were quick to adapt whenever we had changes or new requests, ensuring our needs were always met.

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about ZAAG Systems was their ability to combine deep technical expertise with a genuine commitment to our success. They didn’t just deliver a functional e-commerce platform; they took the time to understand our business goals and crafted a solution that truly supported our growth.

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

Overall, our experience with ZAAG Systems was outstanding. If anything, we would have appreciated even more proactive suggestions for future enhancements once the project launched. That said, their responsiveness and willingness to implement new ideas quickly made the collaboration smooth and highly productive.

BACKGROUND

Please describe your company and position.

I am the Manager of Kadd Consulting

Describe what your company does in a single sentence.

Digital solutions for the UK public 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Professionalism
• Design
• structures
• Technical Depth

SOLUTION

How did you find ZAAG SYSTEMS?

Online Search

Why did you select ZAAG SYSTEMS over others?

• Great culture fit
• Company values aligned

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Kadd Consulting was launching a digital address-changing portal and Zaag was reponsible for 

Design

Development 

Deployment 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Cost 

Delivery Time 

Customer Journey

Feedback from clients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was delivered on time 

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Professionalism and Intergrity 

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Nityo Infotech

Describe what your company does in a single sentence.

Nityo Infotech (Nityo) is a Global Technology Solutions and Services organisation. Headquartered in US with deep imprints in LATAM, APAC, EUROPE/CIS & MIDDLE EAST & AFRICA. Nityo is powered by 31,000+ employees across 41 countries serving enterprises across industries like Banking, Insurance, Finance, FMCG, Hi-Tech start-ups, Government enterprises, Pharmaceuticals, Oil & Gas, Agriculture and more. Through Nityo's services division, we have empowered numerous brands in optimising cost through Managed Services as well as outsourcing model.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Fill key technical roles quickly without sacrificing quality
• Gain access to experienced developers, QA engineers, and DevOps talent

SOLUTION

How did you find ZAAG SYSTEMS?

Online Search

Why did you select ZAAG SYSTEMS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They worked closely with us to strengthen our technical team by providing experienced IT professionals exactly when we needed them. The people they brought in full-stack developers, QA engineers, and DevOps experts blended right into our existing team like they’d been with us from the start.

Scope of Work:

They helped us quickly find and onboard skilled talent for our ongoing development work.
Their team played a big role in building and maintaining web and mobile apps across several client projects.
They also supported us with setting up CI/CD pipelines, handling cloud deployments, and improving overall system performance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with them made a noticeable difference. We saw faster turnaround times on key deliverables, smoother releases, and fewer bugs in production. Their developers helped us clear a growing backlog, while QA support improved overall product stability. The team also boosted our sprint velocity and kept projects moving without delays.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management was solid and dependable. Tasks were delivered on time, and their team stayed in sync with our schedules and priorities. Anytime we needed to shift focus or add new tasks, they adjusted quickly and communicated clearly. They were responsive, easy to work with, and always professional.

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was the quality of their talent and how quickly they adapted to our workflow. Their team wasn’t just technically strong they understood our goals, asked the right questions, and contributed like they were part of our in-house staff. That level of alignment is rare.

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

No

BACKGROUND

Please describe your company and position.

 I am the Director of an insurance company 

Describe what your company does in a single sentence.

We have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help other others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We are an award-winning company, and we owe that to our amazing team! We care about our people, and we mean it.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Automating repetitive business processes to free up internal resources and improve operational efficiency.
• Integrating AI into our existing systems (like our CRM and ERP) in a way that felt seamless and added real-time intelligence without disrupting our workflows.

SOLUTION

How did you find ZAAG SYSTEMS?

Online Search

Why did you select ZAAG SYSTEMS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAAG Systems handled a full-spectrum AI implementation for us. The scope included designing and developing custom AI models tailored to our industry needs, integrating those models into our existing platforms, and setting up automation for several key workflows.

Key deliverables included:
– A predictive analytics dashboard for trend forecasting and business insights
– AI-powered bots for customer service and lead generation
– Seamless integration of AI tools into our CRM and internal systems

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with ZAAG Systems led to noticeable improvements across several areas. We saw faster turnaround times on routine tasks thanks to automation, better decision making driven by AI generated insights, and more meaningful engagement from customers through the AI-powered bots.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAAG Systems' project management was outstanding from start to finish. They worked with clear timelines, kept us informed at every stage, and consistently delivered on or ahead of schedule. What really stood out was their responsiveness any time we had a question, change request, or needed clarification, they were quick to jump in with solutions.

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about ZAAG Systems was their deep technical knowledge paired with a truly business focused mindset. They didn’t just deliver AI tools they took the time to understand our goals, challenges, and industry context. Their ability to translate complex AI capabilities into practical, real-world solutions was exceptional.

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

If there’s one area for improvement, it would be enhancing post-deployment training for our internal team. While the tools were well built and effective, a more structured onboarding or knowledge transfer session could have helped us get up to speed even faster.