ZAAG SYSTEMS

BACKGROUND

Please describe your company and position.

I am the Product Executive of Cruise

Describe what your company does in a single sentence.

Cruise is building the world’s most advanced self-driving vehicles. Since our 2013 founding in San Francisco, we have hired over 1,600 talented individuals and opened additional offices in greater Seattle, Pasadena, Phoenix and Munich. We have raised $10B from General Motors, Honda, Microsoft, SoftBank, T. Rowe Price, Walmart and others. 
Through our partnerships with General Motors and Honda, we are the only self-driving company with fully integrated manufacturing at scale, building all-electric, zero-emission, self-driving vehicles that will help save lives, reimagine cities, reduce carbon pollution, redefine time in transit, and restore freedom of movement for individuals who live in dense urban settings. 
If you are looking to play a part in making a positive impact in the world by advancing the revolutionary work of self-driving vehicles, join us. getcruise.com/careers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Access specialized talent in automotive software development
• Enhance our capabilities in embedded systems and real-time software

SOLUTION

How did you find ZAAG SYSTEMS?

Online Search

Why did you select ZAAG SYSTEMS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Automotive Software Development Support

Supported development of in-vehicle infotainment (IVI) systems and ADAS modules
Contributed to embedded systems programming and diagnostics interface development

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ZAAG Systems helped us achieve faster project delivery, improved code stability, and a smoother QA process. Their team integrated seamlessly with ours, enhancing collaboration and reducing delays. We completed key milestones on time, passed compliance audits successfully, and maintained high development standards throughout the engagement. The results were outstanding.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAAG Systems demonstrated excellent project management throughout the engagement. They delivered all tasks and milestones on time, often ahead of schedule. Communication was clear and consistent, and they were highly responsive to our evolving needs. Any adjustments we requested were handled quickly and professionally, making collaboration smooth and efficient.

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about ZAAG Systems was their deep understanding of the automotive industry combined with their ability to provide highly skilled talent that felt like part of our internal team. Their commitment to quality, adaptability to our processes, and proactive communication truly set them apart from other vendors.

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

While our experience with ZAAG Systems was overwhelmingly positive, one area for minor improvement could be expanding their pool of niche specialists even further, particularly in newer automotive technologies like autonomous systems. That said, their responsiveness and willingness to adapt make us confident they’ll continue to grow in this area.

BACKGROUND

Please describe your company and position.

I am the Managing Director of Rently

Describe what your company does in a single sentence.

Rently is guided by the desire to streamline leasing activity, optimize property management, and create premier resident experiences. We were born out of and revolve around innovation. What started out as a practical response to the preference of 40% of renters wanting to view properties outside of regular business hours evolved into a popular proptech solution that benefits renters and managers every day. Rently initially brought its patented self-showing technology to the market in 2011, and has since become the industry leader in self-guided tours and smart home technology.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• to automate repetitive tasks, integrate multiple data sources into one platform, and build a scalable system that could support our growing tech infrastructure.

SOLUTION

How did you find ZAAG SYSTEMS?

Online Search

Why did you select ZAAG SYSTEMS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAAG Systems handled the project end-to-end, starting with a thorough discovery phase where they took the time to understand our workflows and long-term goals. From there, they designed and developed a fully customized software solution tailored to our exact needs.

Key deliverables included:

A robust, scalable backend system
User-friendly dashboards for different departments
API integrations with third-party tools we already used

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Working with ZAAG Systems made a real difference for us. Since launching the custom software, our day-to-day operations have become much smoother. Tasks that used to take hours now happen automatically, and our team has more time to focus on meaningful work. It’s been a game-changer for how we operate and grow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAAG Systems was fantastic when it came to project management. They were super organized, kept us updated at every stage, and hit all the major deadlines without any drama. What really stood out was how responsive they were any time we had feedback or questions, they listened and acted quickly. It felt like they were truly invested in our success.

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about ZAAG Systems was how deeply they understood both the technical and business sides of what we needed. They haven’t just built what we asked for; they’ve offered smart suggestions that have improved the final product. Their mix of professionalism, creativity, and genuine care really set them apart.

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

Honestly, we had a great experience working with ZAAG Systems. If I had to point out one small thing, it would be that a little more post-launch guidance or simple walkthroughs could’ve made the handover even smoother. But to be fair, anytime we had a question, their team was super quick to jump in and help, so it never felt like we were stuck.

BACKGROUND

Please describe your company and position.

I am the CTO of The Travel Corporation

Describe what your company does in a single sentence.

At The Travel Corporation, we're not just a company; we're a family of brands dedicated to shaping unforgettable travel experiences that leave a positive impact. With a legacy spanning 100 years, we lead the way in responsible travel, curating unique local experiences, and ensuring seamless, enjoyable journeys. As the driving force behind responsible tourism, our TreadRight Foundation funds sustainable projects globally. Guided by our sustainability strategy, 'How We Tread Right,' we infuse purpose into everything we do, from our offices to our tours. Join our exceptional team as we seek new talent to elevate the world of travel.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Accelerate product development timelines
• Build a seamless e-commerce solution that could handle high traffic and transactions

SOLUTION

How did you find ZAAG SYSTEMS?

Online Search

Why did you select ZAAG SYSTEMS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Full-Stack Development Support:
Their developers worked on both frontend (React.js, Angular) and backend (Node.js, .NET) systems, contributing to feature development, bug fixes, and architectural improvements.
DevOps & Automation:
We also relied on ZAAG for DevOps support—CI/CD pipeline setup, cloud infrastructure optimization (AWS), and automated testing.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Partnering with ZAAG Systems significantly improved our development speed, expanded our team’s capabilities, and enhanced overall software quality. Their remote developers integrated seamlessly, delivered consistently, and reduced bugs post-launch. The project was completed ahead of schedule with stable system performance, making the collaboration a clear success for our IT goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAAG Systems demonstrated excellent project management throughout the engagement. They used agile methodologies, maintained clear communication, and provided regular progress updates. All deliverables were completed on time or ahead of schedule. They're highly responsive to our needs, quickly adapting to changes and offering practical solutions without compromising quality or timelines.

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their proactive communication, deep technical expertise, and client-first mindset made the entire collaboration smooth and productive.

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

For real, working with ZAAG Systems was a very positive experience overall. If we were to suggest one area for improvement, it might be to provide even more frequent proactive status updates during the early stages of the project. But even then, their responsiveness and flexibility quickly made up for it.

BACKGROUND

Please describe your company and position.

I am the Senior Director of OpenTable

Describe what your company does in a single sentence.

OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), has been proudly serving restaurants for over 25 years—resulting in a network of over 60,000 restaurants, bars, and wineries around the world. From “Where should we eat?” to “Your table is ready,” OpenTable is the bridge between restaurants and diners. For restaurants, OpenTable is an all-in-one solution that helps streamline FOH and BOH operations, puts them in front of new guests, and backs it all up with 24/7 customer support in 240 languages.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Quickly scale our IT team to support high-demand periods in our hospitality operations.
• Enhance our digital guest experience through faster development cycles and more robust testing.

SOLUTION

How did you find ZAAG SYSTEMS?

Online Search

Why did you select ZAAG SYSTEMS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

CRM & Property Management System Integration

• Engineers worked on integrations between our property management software and customer relationship tools.
• Ensured smooth data flow between departments for improved guest personalization.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

ZAAG Systems helped us speed up project delivery, improve system reliability, and enhance guest engagement across our digital platforms. Their team integrated seamlessly, reducing our internal workload and improving overall efficiency. The collaboration was smooth and productive and delivered measurable results that positively impacted our operations in the hospitality industry.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAAG Systems demonstrated excellent project management throughout our engagement. They were highly organized, met all deadlines, and maintained clear communication at every stage. Their team was responsive to our needs, quickly adapting to changing priorities and providing timely updates. We always felt supported and confident in their ability to deliver.

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about ZAAG Systems was their deep understanding of the hospitality industry combined with exceptional flexibility.

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

Overall, our experience with ZAAG Systems was highly positive. If there's one area for improvement, it would be to offer more proactive suggestions during the early planning stages. While their execution was excellent, a bit more strategic input upfront could have added even greater value. Still, their responsiveness and expertise were outstanding.

BACKGROUND

Please describe your company and your position there.

We are an advertising agency and work with small and medium-sized cities in Germany. With around 20 employees in sales, administration and graphics, we serve our customers comprehensively.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ZAAG SYSTEMS LIMITED., and what were your goals?

We were looking for a development team who would develop an app for us, with which regional businesses can implement good customer loyalty.

SOLUTION

How did you select ZAAG SYTEMS LIMITED and what were the deciding factors?

ZAAG was recommended to us by another service provider. The contact was very good, very professional and goal-oriented right from the start. The decisive factor for us was the reliability of the preliminary discussions.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had several preliminary discussions and set the tasks in writing. ZAAG delivered the first results within a few days.

How many resources from the ZAAG SYSTEMS LIMITED team worked with you, and what were their positions?

A project manager was assigned to be our main point of contact throughout the project. Additionally, I interacted wirth two lead front- and backend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The app is in development mode due to a time delay caused by us

Describe their project management style, including communication tools and timeliness.

We always communicated directly and very quickly via a WhatsApp group. As a result, all participants were always well informed. ZAAG has always met or exceeded promised delivery dates.

What did you find most impressive or unique about this company?

I was impressed by the speed of work and reliability.

Are there any areas for improvement or something they could have done differently?

The linguistic challenges are not always easy, but I don't know the solution either.

BACKGROUND

Please describe your company and your position there.

I am the Co-Owner and Director of the Company. This is a Trading Company exporting RMG (Ready made Garments) products across different country. We are working as a Trading office in-between Buyer and Manufacturer of the Garments. We collect orders from Buyers across different countries and place the orders with Manufacturing units to produce the goods. After completing the production we export to the Buyer countries..

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire ZAAG SYSTEMS LIMITED., and what were your goals?

Since we are Trading office, we have to control and deal different factories/teams/daily multiple movement of expense hence to manage the daily accounts and expenses flow we hired ZAAG Systems Limited.

SOLUTION

How did you select this vendor and what were the deciding factors?

From online searching I had a meeting with few software company and from there ZAAG Systems Limited is one of those Company. During meeting I found the CTO of this Company and very sharp on idea materialization - to me it was key to select this company..

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Our Accounting Software is a desktop based custom software application which includes the following features that was devliered by ZAAG SYSTEMS LTD.:

• SALES AND ACCOUNTS RECEIVABLES Open Customer Accounts and Customer Branches Make Sales Areas, Sales Types, Sales Groups, Salesman Groups Make Sales Groups for grouping Customer Branches Prepare Sales Quotations (with inquiry and creating of Sales Orders) Prepare Sales Orders and Goods Delivery Notes Prepare Customer Invoices and Credit Notes Make Batch Invoicing for more than one delivery order.

All of the Sales documents are completely editable and printable Point of sales definitions for better handling of cash sales Customer Payments and Allocations Company logos can be attached to sales documents Dimensions can be selected for Sales Delivery and Invoices Shipping Costs and Legal Text can be added to Invoices

• PURCHASES AND ACCOUNTS PAYABLE Open Supplier accounts Make Purchase Orders, Goods Receivable Notes, and Payment Terms Clearing of Goods Receivable Notes Entry of Supplier price lists & related conversion factors into purchase prices Prepare Debit Notes and record Credit Notes from Suppliers Supplier Payments and Allocations Company logos can be attached to documents Option of attaching scanned documents with transactions
• INVENTORY AND STOCKS Record Stock Items Define Item Categories and Item Locations Record location transfers and other adjustments Set re-order levels for Inventory Items Automatic calculation of average material cost (per unit) Application of standard and overhead costs, into material prices Quantity of Items can be measured into standard units Foreign codes registration for barcode scanner entry
• CASH AND BANK Open Bank and Petty Cash Accounts Record payments, deposit and withdrawals in related accounts Various currencies can be added and foreign currency translation is also done Record bank enquiries and reports Prepare bank accounts reconciliation Transactions can be made void and reprinted
• GENERAL LEDGER Open general ledger accounts, account classes and groups Record journal entries and budget entries Generate ledger accounts detailed enquiries with drill down reports Make journal enquiries with an option to view journal entries Closes the fiscal year and brings forward retained earnings Record depriciation entries on period based Make journal entries with corresponding entry in supplier / customer account Filter General Ledger reports by dimensions Quick entries (preset GL transactions) in bank deposit/payment, journal entry and supplier invoice/credit
• REPORTS Print, Email and Convert into PDF; all the reports Export the reports in MS Excel/Open Office Calc format Generate reports on periodic and financial years basis Email documents directly to customers Make graphical analysis (Horizontal/Vertical Bars, Dot Lines, Pies and Donuts) Tag and save report selections
• ADVANCED FEATURES MULTI-CURRENCY SUPPORT Historical Currency Rates Multi-Currency Bank Accounts, Customers And Suppliers
• ADVANCED VAT HANDLING VAT can be selected on Customer, Supplier and Item basis Advanced VAT report for details and outputs/inputs
• TECHNOLOGY MongoDB React JS SpringBoot

How many people from the vendor's team worked with you, and what were their positions?

Total 5 members - Including Project manager , one designer , one developer and two senior developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

This system has saves our working hours where previously it was time consuming task to find out the data entry error and closing the accounts time. After started to use this system our employee now comfortable on timing and they can focus on other works as well now..

Describe their project management style, including communication tools and timeliness.

We found Project management nicely handled with maintain time as committed for each milestone. We communicated with the full team over - Slack , WhatsApp.

What did you find most impressive or unique about this company?

They were very sharp on idea materialization, which helped a lot in detailing and work. When we sit with teams in different agenda we found them align with our ideas and understanding.

Are there any areas for improvement or something they could have done differently?

Work completion and their service quality is excellent. In-testing stage we had few observation which actually we need to develop as new module and we are working on that ideas..

BACKGROUND

Please describe your company and position.

I am the CEO of SHEBA PLUS INC

Describe what your company does in a single sentence.

An E-Commerce platform that sells products and provides services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Full web application and mobile app development

SOLUTION

How did you find ZAAG SYSTEMS?

• Referral
• Clutch Site

Why did you select ZAAG SYSTEMS over others?

Pricing fit our budget

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Initially ZAAG Systems Limited design team develop the design and take approval from us. Once we approved the design then ZAAG developers started developing and completed the development phase. Then they have arranged deployment for us also as extended support.

It’s a Custom Live shopping System.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

System is fully complete and workable after my rigorous testing

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Good Work, nicely meet our expectation. They respond immediately on our needs.

What was your primary form of communication with ZAAG SYSTEMS?

Virtual Meeting

What did you find most impressive or unique about this company?

Their quality of work was impressive.

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

They follow good SOP for their daily work

BACKGROUND

Introduce your business and what you do there.

I’m the founder of PoolPoll, a market intelligence company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with ZAAG SYSTEMS?

We needed help developing a web application.

SOLUTION

What was the scope of their involvement?

ZAAG SYSTEMS built the core PoolPoll web application, a platform designed to run audience validations end-to-end. I provided the UX and design structure, and their team implemented the full flow so users could create their validation projects, launch them to specific audiences, and collect responses inside the platform. Throughout the process, they added several helpful features, provided proactive recommendations, and were always highly committed to ensuring everything worked smoothly.

What is the team composition?

We worked with 2–5 teammates from ZAAG SYSTEMS.

How did you come to work with ZAAG SYSTEMS?

We found them on Clutch. Their pricing fit our budget, they offered good value for the cost, and their company values aligned with ours

What is the status of this engagement?

We worked together from September–December 2025.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The measurable outcomes from working with ZAAG SYSTEMS were very positive for PoolPoll. With the web application they delivered, we were able to move from a manual validation process to a fully functional platform where projects and audience validations could be launched end-to-end. This significantly reduced operational time and allowed us to run our first real customer demos and early validation studies inside the platform.

Additionally, the speed of iteration and the improvements they suggested helped us accelerate our product readiness. As a result, we were able to present a working product to potential clients much earlier than expected, which translated into higher engagement and stronger commercial traction. We also received very good feedback.

How did ZAAG SYSTEMS perform from a project management standpoint?

They delivered on time. We communicated via virtual meetings.

What did you find most impressive about them?

They had a very talented team that had excellent communication skills. They delivered a solid and reliable webapp, collaborated closely throughout the process, and consistently provided thoughtful recommendations that improved the final product. Their responsiveness, technical capabilities.

Are there any areas they could improve?

No, there weren’t any.

BACKGROUND

Please describe your company and position.

I am the CEO of TLI Group

Describe what your company does in a single sentence.

We are TLI Group. Our purpose is to deliver critical infrastructure to facilitate today’s living and communication needs. We are a leading critical utility infrastructure service provider operating extensively within the utilities sector in Ireland, Northern Ireland and the UK. We actively deliver high profile multi-disciplinary projects across four business units, namely: Telecoms, Power T & D, Smart Energy Services and Renewables & Engineering. TLI Group is a value centric business, and our culture is built around our core values: Safety – Safety is sacrosanct Customer – We value working closely with our customers Delivery – We deliver on our promises, right first time Flexibility – We embrace change and innovation People – We invest in our people Teamwork – We work together to deliver the best outcome for our customers TLI Group plays a leading role in promoting the development of critical utility infrastructure and thus providing safe, reliable and sustainable networks for future generations. Our ambition as a company is to be the safest, best in class and successful service provider, adding sustainable value to the customers and communities we serve.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire ZAAG SYSTEMS to accomplish?

• Enhancing real-time monitoring and reporting capabilities
• Streamlining asset management across multiple locations

SOLUTION

How did you find ZAAG SYSTEMS?

Online Search

Why did you select ZAAG SYSTEMS over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from ZAAG SYSTEMS were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

ZAAG Systems worked closely with us to design and develop a fully customized software platform that supports our utility management needs. The scope included creating a scalable web and mobile application for asset tracking, real-time data monitoring, and maintenance scheduling. They also developed an integrated billing system to streamline customer invoicing and payments.

Key deliverables included:

• A user-friendly dashboard with live operational analytics
• Automated alerts for equipment maintenance and fault detection
• Secure customer billing and payment gateway integration

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The software solution delivered by ZAAG Systems has led to clear, measurable improvements in our operations. We’ve seen a significant reduction in equipment downtime thanks to proactive maintenance alerts. Customer billing accuracy has improved, resulting in faster payment cycles and fewer disputes. The real-time monitoring dashboard has enhanced our ability to respond quickly to operational issues, boosting overall efficiency. Additionally, integrating legacy systems with the new platform has streamlined data flow, saving our team valuable time. These outcomes have strengthened our service reliability and customer satisfaction.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

ZAAG Systems demonstrated excellent project management throughout our engagement. They consistently delivered milestones on schedule and maintained clear, proactive communication at every stage. The team was highly responsive to our evolving needs, quickly addressing any concerns and adapting the solution as required. Their collaborative approach made us feel confident and involved, ensuring that the final product met all our expectations without delays. Overall, their professionalism and dedication have made the entire process smooth and efficient.

What was your primary form of communication with ZAAG SYSTEMS?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about ZAAG Systems was their deep understanding of the utilities sector combined with their technical expertise. They didn’t just deliver software, they took the time to grasp our specific challenges and tailored solutions accordingly. Their commitment to user experience and seamless integration with our existing systems was impressive. Plus, their team’s dedication and proactive communication made us feel truly supported throughout the project. It’s rare to find a partner so invested in your success.

Are there any areas for improvement or something ZAAG SYSTEMS could have done differently?

NO