Yellow Peach

BACKGROUND

Please describe your company and your position there.

I am the marketing manager at Level Five Supplies, a distributor and integrator of autonomy-enabling technology.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Yellow Peach, and what were your goals?

Our website had been in its previous form for around four years, and we had leveraged all possible value from it. We required better performance, additional functionality, and more visual appeal to kick things on to the next level. Once we agreed internally that the project needed doing, we were straight on the phone with Yellow Peach, who have supported our website since the company's inception in 2018.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have worked with Yellow Peach since 2018, during which their service has been of the highest standard. We wouldn't consider anyone else.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

At an initial in-person meeting we put our wants and needs to Yellow Peach, from which they created a project proposal. We decided to continue to use the WordPress platform, with which they would develop a custom template, which was the best solution to satisfy what we were looking for. The project was delivered via the following steps:

1. Discovery The first step is to get a thorough understanding of your business, its customers, and the role your website plays in the business. This will give us the foundations for moving forward and allow us to provide the best recommendations for your new website.
2. Design Once we've completed the discovery phase, we'll set to work creating design concepts for the website. This will initially involve low-fidelity wireframe prototypes, followed by high-fidelity website designs. We'll then iterate to make any required design tweaks, before beginning building the website.
3. Development On sign-off of the designs, we'll then start the build of your new website and integrating it into the WordPress content management system.
4. Testing & go-live Prior to launching the new website, we'll fully test your new website across multiple browsers & devices to ensure everything is working as it should. Then it's time to launch!
5. Training & ongoing support We'll walk you through the new website so you're up to speed with how to make content changes.

We're then only an email away if you need any ongoing support.

How many people from the vendor's team worked with you, and what were their positions?

Will Lawrence, Founder and Simon Morgan, Developer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Feedback from staff, stakeholders and customers about the new 'site had been overwhelmingly positive. The project was delivered on time, with each milestone met at the agreed point. Q4 this year, compared to Q4 in 2021, has seen significant increases in page views and average page depth (around 22% and 40% respectively) illustrating the fact that visitors are more engaged with the website.

Plus, our already low bounce rate has decreased by a further 20%, meaning that more visitors are the right sort of visitors, All in all, this goes to show that the quality of the website has improved, attracting more, better quality visitors - thus delivering our key requirements.

Describe their project management style, including communication tools and timeliness.

We had weekly progress catch-ups, with more lengthy discussions at each milestone. Will and I regularly communicated via email, or by 'phone if discussions needed to be a little deeper. Communication was timely, clear and comprehensive.

What did you find most impressive or unique about this company?

We already had an excellent relationship with Yello Peach, and this project only deepened that. Knowledgeable, professional and extremely personable - the Yellow Peach team are a part of the Level Five family.

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

I'm the owner of a digital marketing agency, specialising in pay-per-click marketing & landing page creation.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Yellow Peach, and what were your goals?

We asked Yellow Peach to design & build a website for our PPC agency, Up Digital. We wanted to have a place to to showcase work & explain what we do to potential clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for suitable providers, and found Yellow Peach - who stood out amongst the competition.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We wanted a website that we could edit & add to - which was to be built on wordpress. We had a few specific design requests (e.g. parallax animations) that were accommodated.

How many people from the vendor's team worked with you, and what were their positions?

We worked with Will directly, but I believe he was supported others.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

After launching our website we shot up SEO rankings to top or near top rankings for our desired search terms - and have repeated positive feedback from clients.

Describe their project management style, including communication tools and timeliness.

Yellow Peach maintained crystal clear communication from day 1 - and never missed a deadline. They made the whole process easy.

What did you find most impressive or unique about this company?

We'd engaged over 10 companies through our search for a web design agencies partner, and from the first call we knew Yellow Peach were the right fit. They knew their craft down to a T and were able to turn our initial ideas into something we really loved.

Are there any areas for improvement or something they could have done differently?

No, it's honestly been plain sailing throughout.

BACKGROUND

Please describe your company and position.

I am the Director of Hatt Health & Movement Clinic

Describe what your company does in a single sentence.

Private Allied Healthcare

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Yellow Peach to accomplish?

• Build new website
• Transfer all exisiting data
• Make it easy for me to edit

SOLUTION

How did you find Yellow Peach?

Existing customer

Why did you select Yellow Peach over others?

I already worked with them

How many teammates from Yellow Peach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Website Build

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Whether I like the design - did they understand the brief 
• Whether it is easier to use 
• Whether they handled the process well and made it seamless and not stressful

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Outstanding!! Very well managed. Great communication. All deadlines met

What was your primary form of communication with Yellow Peach?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their communication, honesty, and efficiency were impressive

Are there any areas for improvement or something Yellow Peach could have done differently?

No they were awesome

BACKGROUND

Please describe your company and position.

I am the Partner of Ames Kent

Describe what your company does in a single sentence.

Solicitors firm

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Yellow Peach to accomplish?

• Design our new website

SOLUTION

How did you find Yellow Peach?

They designed our previous website

Why did you select Yellow Peach over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Yellow Peach were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We asked Yellow Peach to help us redesign our website

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We are really pleased with the design and work done

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was excellent. Turn around times were very quick.

What was your primary form of communication with Yellow Peach?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very good attitude, professionalism and patience.

Are there any areas for improvement or something Yellow Peach could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Marketing Director of Charters

Describe what your company does in a single sentence.

Charters is an estate agency, chartered surveyors and mortgage brokerage.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Yellow Peach to accomplish?

• Create a visually appealing mortgage services website

SOLUTION

How did you find Yellow Peach?

• Referral
• Other

Why did you select Yellow Peach over others?

• High ratings
• Pricing first our budget
• Great culture fit
• Good value for the cost
• Referred to me
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Creating a new branded website, with lead generation in mind, to make finding out about mortgage services straightforward and informative. Providing calculator tools and a mortgage rates comparison tool.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Look and feel
• Usability

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Well organised, prompt, efficient. They always knew what they were doing at every stage of the project, which gave us confidence. They always delivered and were on-hand to take on other responsibilities as they came up.

What was your primary form of communication with Yellow Peach?

• Virtual Meeting
• Email
• Messaging App

What did you find most impressive or unique about this company?

Responsiveness. Positivity. Approachable at all times.

Are there any areas for improvement or something Yellow Peach could have done differently?

No. I would highly recommend them.

BACKGROUND

Please describe your company and your position there.

Brand Director at BASE Adventure Media

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Yellow Peach?

Website design and build

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommendation from respected ex-colleague of right size and skill to be able to deliver our project in the timeframe we needed and with due dedication.

Describe the project in detail and walk through the stages of the project.

We commissioned the Yellow Peach team to build a new website for our adventure media brand BASE which we are delighted with as the first big step in our evolution as a brand.

How many resources from the vendor's team worked with you, and what were their positions?

Will, Simon and the YP team were brilliant to collaborate with. They know their technology inside out and have a great grasp of what makes a brilliant user-centered experience while also matching the vision of us, the client in this case.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We've now grown traffic by 150%, added 3 additional revenue streams and the feedback from our user base and clients has been excellent.

How effective was the workflow between your team and theirs?

They are super responsive, naturally proactive, empathetic and easy to work with.

What did you find most impressive or unique about this company?

They listened carefully to our needs, our audience's insight, and our planned strategic direction. They delivered a website which matched our brief and carefully adapted to the additional needs that naturally sprang up from the process.

Are there any areas for improvement or something they could have done differently?

Nope