Xhilarate

BACKGROUND

Please describe your company and position.

I am the Executive Director of Friends of the Delaware Canal

Describe what your company does in a single sentence.

The Friends of the Delaware Canal is an independent, nonprofit organization whose goal is to restore, preserve and improve the Delaware Canal and its surroundings and serve as a community and economic asset.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Xhilarate to accomplish?

• Rebrand Initiative
• New Website
• Logo, Stationary and Marketing Materials

SOLUTION

How did you find Xhilarate?

Referral

Why did you select Xhilarate over others?

• High ratings
• Great culture fit
• Good value for cost

How many teammates from Xhilarate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have engeage Xhilarate on several projects over the last 4 years.  The first project was rebranding and public recognition arounf our 40th anniversary celebration oin 2022.  The redesined our logo, created a 40th anniversary logo, promoton video and public relations.  Other proijects have included, rebranding marketing materials and stationary, branded merchandise, signange and unified messaging.  Our lastest project was a website redesign.  Xhilirate delivered a refreshed new website that matches our rebranding.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Unified brand messaging over all platforms, increased webiste traffic and increased public awareness of our organization.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Xhilarate team was great to work with, they met timelines, worked with us on feedback and very responsive to emails and calls.

What was your primary form of communication with Xhilarate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The personalized service and attentuion to detail they provided on all of our projects.

Are there any areas for improvement or something Xhilarate could have done differently?

No, they were attentive and patient with every project.

BACKGROUND

Please describe your company and position.

I am the Development Manager of Special Events/Corporate Relations of a nonprofit company.

Describe what your company does in a single sentence.

Our organization changes lives by unlocking and nurturing human potential for people living with emotional, behavioral or cognitive differences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Xhilarate to accomplish?

• Throughout 2025, Xhilarate developed the logo and overall look and feel for Devereux’s annual fundraising event, Evening of Hope – A Night in Venice, designed to engage constituents and inspire attendance and charitable support.
• Xhilarate developed a cohesive visual identity for our 2025 Annual Appeal, anchored by the Holiday Angels initiative. The design system included a campaign logo and adaptable templates to ensure visual consistency and strengthen engagement across fall fundraising efforts.
• Xhilarate created the visual identity for our Cook Annual Appeal, using Steve Cook’s story to drive emotional connection, deepen engagement, and motivate charitable giving.

SOLUTION

How did you find Xhilarate?

Online Search

Why did you select Xhilarate over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Excellent customer service

How many teammates from Xhilarate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The Xhilarate team provided exceptional graphic design services across all marketing channels: electronic, digital, and print. They created visually stunning and engaging designs that seamlessly aligned with our event details for Save the Date cards, complemented the content in our Annual Report, and beautifully showcased the stories of individuals in our mailers.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The Xhilarate team’s designs contributed to measurable improvements in our outreach and engagement. Our Save the Date cards and event materials helped increase awareness of our events while our Annual Report and mailers received higher readership and positive feedback from donors and stakeholders. Overall, the professional and eye-catching designs helped strengthen our communications and increase audience engagement across all marketing channels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Xhilarate team was fantastic to collaborate with on our projects. They delivered all design materials on time and responded quickly and effectively to our feedback. Their organized approach and clear communication made the entire process seamless, producing consistently professional and visually engaging results.

What was your primary form of communication with Xhilarate?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Xhilarate was their exceptional customer service and the personal attention they gave to our projects. From the very beginning, they took the time to understand our goals and vision, responded quickly to every request, and made us feel like a top priority throughout the entire process. Their combination of professionalism, creativity, and genuine care made working with them an exceptional experience.

Are there any areas for improvement or something Xhilarate could have done differently?

Our overall experience with Xhilarate was excellent. There was only one minor issue with deliverables, which was unexpected at the time but was resolved quickly and efficiently.

BACKGROUND

Introduce your business and what you do there.

I'm the director of communications for the Parent Institute for Quality Education, a nonprofit organization.

Our company provides workshops at the school level for parents and educators. We're a social justice and equity nonprofit organization that supports parents and educates them on the education system. We also address systemic issues regarding immigration and inform parents on how to guide their children into higher education and support needed to succeed in life.

I oversee branding, marketing, communications, press, and external relations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

Last year, the Parent Institute for Quality Education (PIQE) was honored to receive a $5 million grant from the U.S. Department of Education to lead the California Statewide Family Engagement Center (CA-SFEC), an initiative focused on enhancing family engagement practices across the state. This important work is being carried out in collaboration with esteemed partners, including the California Department of Education (CDE), the National Association for Family, School, and Community Engagement (NAFSCE), the California Family and Community Engagement Initiative (CA FACE) under the Californians Dedicated to Education Foundation (CDEF), and the University of California, Irvine (UCI). As part of this initiative, we launched efforts to establish a dedicated website and develop comprehensive branding to support our mission.

SOLUTION

What was the scope of their involvement?

Xhilarate helped us with branding and web development. They built the website entirely from scratch using Figma and WordPress. Since we didn’t have any branding or website, everything was created from scratch with their support and guidance. They also helped us develop the SEO for all the pages.

They designed our logo and scaled our website. They walked us through the process and helped us understand the process. We provided soft guidelines and certain requirements for our organization and the federal grant. They had to ensure they met those requirements.

What is the team composition?

We worked with around five individuals.

How did you come to work with Xhilarate?

I've worked with them for another company in the past, and they have done excellent work. I knew this project was big, and we needed quality hands to trust our brand development. Initially, I found them on a ranked website, and Xhilarate was at the top, so I sent an inquiry asking for a quote. They applied for the position we were looking for and were within our budget.

How much have you invested with them?

We spent around $40,000.

What is the status of this engagement?

We worked together from May to October 2024. The project ended in October 2024, but we have an ongoing relationship with them. They’ve become our website retainers, not only for the CA-SFEC but also for our PIQE website.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

It was great to work with Xhilarate’s team—they met and exceeded all expectations. Our entire team was blown away when they revealed the website to us. At a conference related to our work in late October 2024, everyone was impressed with our website, praising its clean design and excellent photos. Xhilarate did an incredible job, easily understanding our requirements and collaborating with us to deliver something our entire team is proud of.

How did Xhilarate perform from a project management standpoint?

I want to give a shout-out to Russ. He is an incredible leader, manages a large team, delegates, and organizes the work effectively. Michael, the creative director, is an incredible designer. He always brings a level of creativity and professionalism to his work that I admire.

Both Ryans, the designers, were incredible. They conducted interviews with some of our team members and tried to understand the work we do. Everyone on our team felt that when they released the website and showed us what it looked like, it represented who we are and what we’re trying to do in California. That wouldn’t have been possible without both of the Ryans. (Boner and Schaefer)

Colin Kish was fantastic to work with as well. He guided us through understanding the website architecture and managing the platform, ensuring our entire team felt confident in handling and updating the site independently. He was always available to assist and made the process seamless and enjoyable.

Are there any employees from the service provider's team that you would like to give a shout-out to in this review?

I want to give a shout-out to Russ. He is an incredible leader, manages a large team, delegates, and organizes the work effectively. Michael, the creative director, is an incredible designer. He always brings a level of creativity and professionalism to his work that I admire.

Both Ryans, the designers, were incredible. They conducted interviews with some of our team members and tried to understand the work we do. Everyone on our team felt that when they released the website and showed us what it looked like, it represented who we are and what we’re trying to do in California. That wouldn’t have been possible without both of the Ryans. (Boner and Schaefer)

What did you find most impressive about them?

What I found most impressive about them is their ability to meet us exactly where we are—aligning seamlessly with our brand, our needs, and our budget.

Are there any areas they could improve?

I can’t think of anything to enhance what they’ve already done and achieved.

Do you have any advice for potential customers?

If you can work with Xhilarate, you’re in good hands. They’re very transparent, open, honest, and hardworking. Their team is incredibly talented and definitely worth considering. Everyone we talked with has been so friendly and open to our work.

BACKGROUND

Please describe your company and position.

I am the Partner of Three 3's Brewing Company.

Describe what your company does in a single sentence.

We produce beer for sale in our tasting room as well as distributed to bars, restaurants and liquors stores across New Jersey and in Eastern Pennsylvania.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Xhilarate to accomplish?

• Unify our brand, develop brand standards and colors
• Update and unify our Packaging
• Build Brand Awareness

SOLUTION

How did you find Xhilarate?

Business acquaintance

Why did you select Xhilarate over others?

• Close to my geographic location
• Pricing fits our budget
• Company values aligned
• Hit it off with the team

How many teammates from Xhilarate were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Xhilarate helped us to develop our basic brand guidelines for the overall look & feel of our company, including: 

• logo do’s/don’ts
• typography/font usage
• color palette
• imagery style
• application
• packaging 

These guidelines are now used as the brand’s foundation by all partners to help to achieve consistency. New can label templates were also developed to create a consistent look and feel while allowing each beer brand to have its own unique artwork through the use of AI-generated images.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We just launched a few months ago, and the new logo and color pallet have been well received by everyone. The immediate reaction was very positive through both direct customer feedback and social media. 

We’ve received tons of positive feedback from customers, liquor store managers, distribution partners, and fellow breweries. The new labels are making their way onto store shelves, and the consistent packaging helps our products stand out on the shelf. We received very positive feedback on the info panel that was incorporated into the label.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Xhilarate was super responsive to us! This was a process unlike anything else we have ever done. It took a long time, longer than we’d anticipated, and they really made us think about who we are and how we want to be viewed by our customers, distributors, and accounts that carry our product. The questions that the Xhilarate team asked were structured to create discussion and reflection and challenged us to provide more than one word or superficial responses. 

Having a comparatively large management team involved in the process led to difficult situations where there was not a consensus on how to select a direction forward among the team. Xhilarate was patient and offered to have conversations related to what we were thinking or ways to compromise. We absolutely love the end product. From the overall logo design and accompanying iterations to the packaging design, Xhilarate killed it!

What was your primary form of communication with Xhilarate?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We loved that they were another local small business! The Xhilarate team came and toured the brewery to get a feel for who we are. We dealt directly with the partners. During the process, they started exploring AI and presented this art style for our labels, and the results were incredible!

Are there any areas for improvement or something Xhilarate could have done differently?

We are super happy with the outcome. Although it took longer than expected, it was through no fault of Xhilarate.

BACKGROUND

Introduce your business and what you do there.

I’m the president and CEO of ProFresh. We manufacture and sell mouthwash internationally.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

We needed to rebrand and redesign our website.

SOLUTION

What was the scope of their involvement?

To start off, we went through a discovery phase, during which Xhilarate and all other necessary parties worked together in conducting quantitative and qualitative research to learn more about our company and product. Once we gathered and filtered the results, their team used that information to develop our new branding. We had multiple back-and-forth meetings to narrow down the messaging, making sure it aligned with our mission and vision. Once that was established, we started with the implementation.

They also helped us create a new website that included new product photos, logos, imagery, and other brand assets. They wrote the copy as well.

Currently, Xhilarate does maintenance services — whenever we have any issues with the site or anything else, we immediately reach out to them.

What is the team composition?

We work with several people from their team, including Russ (Partner) and Michael (Founding Partner).

How did you come to work with Xhilarate?

We found them through online research, and they were recommended to us.

How much have you invested with them?

We’ve spent around $100,000.

What is the status of this engagement?

We started working together in May 2021, and our collaboration is still ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

At the moment, our growth on Amazon is at 30%, which is 8% higher than the previous year.

How did Xhilarate perform from a project management standpoint?

They always meet our deadlines and stay within budget. For communication, we mainly use Zoom and email.

What did you find most impressive about them?

They really work well with us. Their team understands the fact that we’re a small business, and because of that, we’re able to prioritize what needs to be accomplished and get to our ultimate goal. Overall, they’re great to work with.

Do you have any advice for potential customers?

Make sure that you know what your goals are and work with them as best as you can.

BACKGROUND

Please describe your company and your position there.

I'm the COO at Axon Collective, a software consultancy specializing in cloud and data engineering. We help mid-market and enterprise clients leverage their data at scale to generate tangible value through software engineering.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xhilarate?

Our original website was a weekend project done by our CEO in need of replacement. We hired Xhilarate to design a brand-new site from the ground up, along with a new look and feel, plus a brand guide. We had a logo and not much else beyond that.

SOLUTION

How did you select this vendor and what were the deciding factors?

We'd met one of the Xhilarate founders through our network in Philadelphia and immediately hit it off. Over the next few months, we talked through design principles and our needs, and eventually moved forwards into an engagement. We loved Xhilarate's work and their portfolio, plus they were reviewed extremely well.

What made the decision were the founders themselves. Russ, Zave, and Michael are consummate professionals, masters of their craft, and genuinely awesome guys that are a lot of fun to speak with. We never felt pressured at any point throughout the process, and there was a real feeling that they wanted us to succeed. Authenticity sells.

Describe the project in detail and walk through the stages of the project.

The first step in the process was a branding and values meeting with a third-party resource from Xhilarate - Maura. Maura walked us through a 3-hour exercise about our company, and from that generated a target customer and sales journey deck that proved invaluable as we moved forwards. From there, Michael provided a variety of initial design directions, and as we narrowed in on final choices the team never waivered in keeping us involved and meeting frequently.

Despite being a software consultancy, all of our own development resources were busy on client projects, so we used a partner agency to do the actual implementation of the site itself. We continued to collaborate all the way through the construction, and both the agency and Xhilarate met our go-live target with plenty of time. After the project, they've continued to check in at regular intervals to ensure we're satisfied and to handle any ongoing questions.

How many resources from the vendor's team worked with you, and what were their positions?

All three of the Xhilarate founders - Michael, Zave, and Russ. A branding consultant - Maura. A third-party web development agency, Markations.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Our target go-live date was a large convention and hackathon where we held a primary sponsor booth. We were able to use a TV to display our new site (and an awesome giant LED logo sign) to attract by far the most attention of any exhibitor there. We have gotten consistent complements on our branding, design, and color choices.

How effective was the workflow between your team and theirs?

We met with the team at least once a week, and they were (and are) extremely responsive with email. Maura also joined our Notion workspace and helped edit web copy in real time, above and beyond her contract. The development team was also prompt on email and calls.

What did you find most impressive or unique about this company?

Xhilarate has managed to toe the line between exciting design and traditional professionalism. Their portfolio simultaneously feels sleek and modern while managing to look like an innovative design from an cutting edge studio. And above all, they have the experience, skill, and genuineness to back it all up.

Are there any areas for improvement or something they could have done differently?

We should have been more involved on the technical implementation side - a few glitches had to be tracked down after the fact. The implementation shop was very communicative and helpful, as was Xhilarate (and that's a totally normal and expected outcome of greenfield design), we just could have been more integrated into the implementation process (this was probably a side-effect of our preparation for the above conference dictating our go-live date).

Overall that is incredibly minor, completely expected in a process like this, and could have been remedied on our end during the process if we had been more proactive.

BACKGROUND

Introduce your business and what you do there.

I’m the co-founder of RevolutionX Asset Management, an asset management and alternative real estate advisory firm. We specialize in assisting high-net-worth families and entrepreneurs with all aspects of their personal and business planning.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

We went through a change of broker-dealer and a rebranding at the same time, which was very comprehensive, so we engaged with Xhilarate to assist us with the rebranding process.

We also needed assistance with reintroducing our deliverable and other aspects of our business to complement what we had been doing for the past 15 years.

SOLUTION

What was the scope of their involvement?

I was initially introduced to Xhilarate as a website design firm. However, I explained to them that I was looking for a complete rebranding and naming of our company, and they were pleased to assist us with that.

We started from scratch, so first, I broke down my business model. I also provided them with documentation and supporting information to educate them on what we did as a firm. We then started the actual work by naming the company, putting a story behind our brand, and making ourselves unique and distinctive in a competitive space.

After naming the company, we went through the website development process. I’m not sure what technologies they used, but they kept it very simple for me and offered me clear solutions. For this development, we took three arms of our business and put a story behind each to develop its logos and define the sub-companies associated with them.

I had looked at Xhilarate’s website and liked some of the aspects that really stood out, so I wanted to mirror them for my site. We parted from that point and filled in the rest. They played a very important role in putting our message out in a very collaborative process. They not only developed our website but also helped us with our rebranding.

What is the team composition?

We started working with a group of 4–5 people from Xhilarate led by Russ (Partner, Client Relationships) on the naming process. Then, we worked with a team of 5–6 people actively involved in the development. This team included technology people, graphic designers, and a person who collaborated with me on the website’s script. We also worked with photographers and other people from Xhilarate’s team at different points.

How did you come to work with Xhilarate?

I don’t remember exactly, but I heard their name somewhere, Googled them, and was impressed by their website. They also had a lot of good reviews online.

I had talked to a couple of different firms that weren’t very responsive and took a few days to get back to me. However, when I talked to Russ, he called me back the same day.

How much have you invested with them?

We spent around $40,000–$45,000.

What is the status of this engagement?

I first reached out to Xhilarate in October 2020, and it took us 1–2 months to bring them up to speed. We named the company in early December 2020 and started with the website development and branding immediately. We ultimately wrapped that project up in May 2021, but we’re still talking to them about some additional projects. We also ask them for recommendations on tweaking our site and developing our brand every couple of weeks.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’re very happy with the results — they did a nice job. Our website is top-notch, and it stands out compared to others in our space. We have the site, and we’re ready to go, so now, we’re just figuring out how to drive more traffic to it.

How did Xhilarate perform from a project management standpoint?

Xhilarate’s project management was great. This was a very long project, but they held me accountable, defining all the deadlines and structuring our meetings several times per week. I felt that they were very organized, and they helped me slowly check off all the boxes of what we needed to do in a timely fashion.

I told them that this was a time-sensitive project upfront, and they did a really nice job hitting all of the deadlines and keeping me in the loop. They also were very diligent about their work.

They had a lot of talented people with unique skill sets. As we worked on the project, Russ steered the ship, and his team members came in depending on the needs. They all did a really great job.

We communicated via phone calls, Zoom meetings, and text messages. We also had a few in-person meetings, where they came in and gave us ideas for our office layout. They also introduced us to a person that did great signs for us.

What did you find most impressive about them?

Our website design’s storytelling was impressive. Xhilarate gave us a unique look and feel while understanding our business well. I don’t think that they had worked with someone from this industry before. However, they did a great job.

Are there any areas they could improve?

There was nothing in particular that Xhilarate could have improved on. They were really good at their work. Although web design was their main focus, I asked them to go outside of their comfort zone, and I don’t think that they could have done anything better.

Do you have any advice for potential customers?

Keep an open mind about what Xhilarate tries to do. I really believed in certain things, but they didn’t agree with me on some ideas. Sometimes, I listened to their advice when it really made sense to me, so I changed my mind. Ultimately, everything worked out.

Additionally, their group had different personalities, so they didn’t always agree with each other. I really appreciated how willing they were to push back on each other and collaborate to find the right solution.

BACKGROUND

Introduce your business and what you do there.

I’m the managing partner of AEGIS Advisory Partners, a strategy management consulting firm. Another partner and I founded the firm effective January 1, 2021, and we focus on providing senior-level advisory services to, predominately, financial services companies, but also to other industry verticals.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

We’ve worked with them from the very beginning of our company on branding, market positioning, and website development.

SOLUTION

What was the scope of their involvement?

We’ve worked together on everything involved in creating an internet presence and a brand identity. On the branding side, we came up with the name of our firm. This involved concept work and then iterating on possible alternatives. From there, we progressed into thinking about and developing logo concepts. We talked through the concept of strategy and management consulting and shared our thoughts around what could represent that. Ultimately, we concluded that we have an interest in chess and that a chess piece could be strategic. We chose the knight as our logo. Xhilarate came up with a custom design of a chess knight that combines its strategic connotation with a modern twist.

My partner and I took the lead on the website, going through every detail to ensure it represented us accurately. We produced and wrote all of the content — words and apostrophes and phrasing were changing up until the last minute, and Xhilarate was very accommodating. They even created demo sites as we were going through the process so we could gather feedback from our friends and family.

What is the team composition?

The lead is Russ (Partner & Client Relationships). He manages us on the account level and heads thought leadership discussions. Michael (Founding Partner) has done most of the conceptualization. He acts as the hands on the keyboard, creating a lot of the concepts and bringing ideas to light. There is also a third person who deals with a lot of the logistics and makes sure everything comes together. We’ve also worked with a terrific web developer.

How did you come to work with Xhilarate?

My partner has some associates who run their own businesses, and Xhilarate was a recommendation from them. We interviewed several firms and felt good chemistry with Xhilarate.

Russ has a very good style. He’s calm, thoughtful, and iterates to make sure he has a clear understanding of what you’re looking for, which clicks well with our personal styles.

What is the status of this engagement?

We’ve worked together since November 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re pleased with their work, and the feedback we’ve received has been 99.9% positive. As a new company, we wanted to get our work out as quickly as possible.  

The website is a representation of our skills, capability, and credibility. It’s not a direct marketing tool, but it’s robust, thorough, and accurate; the quality shows through.

How did Xhilarate perform from a project management standpoint?

We’ve maintained our timing and budget, and when we ask for changes, Xhilarate talks through them. We’ve eliminated a couple of tasks from the original scope of work, as well as added some new ones. If we need a financial change order, we work it out. Everything was transparent.

What did you find most impressive about them?

Once we went live at the beginning of May, we did a press release and polled people that weren’t part of the development process to gain feedback. One point that came across was that we should add video to the site. To Xhilarate’s credit, they told us two months earlier that we’d want to add video. They are on top of everything.

Are there any areas they could improve?

Xhilarate should continue with transparency in communication. As things come up or as issues are identified, bring them out sooner rather than waiting until the scheduled meeting structure.

Do you have any advice for potential customers?

The customer needs to have a good perspective on what they’re trying to achieve. If you’re working on branding or website development, a statement of that is important to have going into conversations. Xhilarate may not know your specific industry or your business, so bringing a starter forward will help tremendously.

BACKGROUND

Introduce your business and what you do there.

I manage the legislative affairs portfolio for the Bertelsmann Foundation. We’re a US and European think tank.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

We had a public policy report and didn’t want it to be dry. We had to take a complex topic — AI — and explain it in a visual way that would entice the reader.

SOLUTION

What was the scope of their involvement?

Xhilarate illustrated our publication. We published the report ourselves, but they created all of the designs and layouts for it. We didn’t give them much guidance, so their team did it all from scratch.

What is the team composition?

I worked with three people, including two graphic designers.

How did you come to work with Xhilarate?

I searched online for different agencies. We wanted an agency that could handle complex projects because the politics of AI isn’t an everyday subject. We also sought a partner to engage long-term that had the creative authority to portray these topics in an understandable way. Xhilirate appeared to be the only qualified agency.

How much have you invested with them?

So far, we’ve spent about $15,000 on their services.

What is the status of this engagement?

We began our partnership around August 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Our report will be physically printed. The person who will print it said our book's a standout showpiece over his 36 years in the industry. That says a lot about their work.  

How did Xhilarate perform from a project management standpoint?

We communicate via email. It's easy to communicate with them.

What did you find most impressive about them?

Xhilarate is easygoing and professional, which is unusual because it’s typically one or the other with agencies. It's easy to work with them. They had a creative, out-there sense for the project’s direction.

Are there any areas they could improve?

No, we've had a great experience.

Do you have any advice for potential customers?

It's easy to work with Xhilarate, so hire them.