The Arsenal of Innovation

Xhilarate is an experiential branding firm that creates visual brand expressions that engage people, excite the senses and inspire our inner awesome.

Xhilarate joins together a team of experts in experiential branding, interactive design, immersive storytelling and cultural engagement. Each of us bring over 20 years of branding experience across a range of industries, including the arts and communications, education, healthcare and pharmaceuticals, insurance, technology, transportation and professional services. We will help craft your brand story, create your brand expression and establish experiential brand connections with your employees, customers and investors.

We know that a brand is built on so much more than its logo and how it visually represents itself. A dynamic brand delivers on what we call the xFactor:

-   the promise that it makes

-   Its overall expression

-   the experience that it delivers

We work in collaboration with our clients to ensure that your brand’s xFactor is fully integrated to create the ultimate brand experience that has a positive impact on your company’s overall reputation.

Our Core Capabilities: Brand Strategy, Storytelling, Brand Identity, Digital Strategy, UI / UX / IDX / XD / CX, Web & Interactive, App & Mobile, Environmental Design, Employee Engagement and Photography & Video.

Awards & Recognition: Our work has been featured, awarded and or published in numerous international design reference books and magazines:

Communication Arts, Logo Lounge, The Addys, Webby Awards, Adobe Film Festival, Graphic Design USA, SXSW Awards, The FWA, The Art Directors Club, Media Inspiration Awards, Print Magazine, Site Inspire, Awwwards.com, .Net Mag, etc.

 
$25,000+
 
$150 - $199 / hr
 
2 - 9
 Founded
2016
Show all +
Philadelphia, PA
headquarters
  • 444 North 4th Street
    Philadelphia, PA 19123
    United States

Portfolio

Key clients: 

AON AB Brands, Assero, American Express, Brett Webber Architects, Capital One, Citadel, Comcast, Davidoff Cigars, Discovery Channel, Drexel University Thomas R. Kline School of Law, Globus Medical, HBO, Janssen, J.P. Morgan, Michael Grecco Photography, MTA, The New Orleans Multi-Cultural Tourism Network, Pinnacle 21, Procter & Gamble, Shire, Viacom, Teleflex, Temple University - Fox School of Business, University of Pennsylvania and Vanguard.


 

Comcast Image

Comcast

Overview: As Comcast was preparing to cut the ribbon at their new national headquarters in Philadelphia, we worked diligently with a multi-faceted team of real estate partners, facilities teams and HR leaders – along with our partners at Hess Design – to create a welcome package for employees to make them feel right at home in their new digs, while also helping them to get to know their way around the

incredible new office building and the surrounding areas of interest. Xhilarate created a welcome kit that included a fun and engaging book allowing the Comcast team to be productive in their new home.

 

Services: Brand Photography, Image Library, Welcome Kit, Marketing & Print Collateral.

Globus Medical Image

Globus Medical

Overview: The Globus Medical team worked hand-in-hand with us to create a non-linear story that allows field reps to prioritize content based on customer’s needs and on-the-spot inquiries. With this content ecosystem, we then crafted the assets in a way that would be delivered in-person via a tablet. The assets also included custom videos that we shot on site at Globus Medical. The videos  feature the thought

leaders who brought the product to life along with the device features and specifications. With tablets in-hand, the sales force was now able to provide a customizable and interactive and thorough demonstration with prospective customers.

Services: Interactive iPad App, UI/UX/IXD, App Design, Photography, Iconography, Storytelling, Video & Photography.

Xhilarate Sizzle Reel

Our 24-second sizzle reel highlighting some of Xhilarate's work.

Assero Services Image

Assero Services

Overview: Assero Services was in need of a brand identity and messaging that represents the team’s collective strength and experience and supports its high-quality workforce. The Xhilarate team aligned directly with the managing partners to create a brand identity that is as foundationally sound as the organization itself. From this, we expanded the brand’s personality and messaging to create compelling tools

and resources for the company including; photography, print design & collateral, website, mobile apps, trade advertisements, trade show environments and ongoing strategic consulting.

Services: Brand Identity, Strategy, Website, Print Design, Signage, App,  UI/UX/IXD, Vehicle, Iconography, Photography & Video, Tradeshow Exhibit.

View Assero Website →

View Assero Case Study →

3.0 University Place Image

3.0 University Place

Overview: 3.0 University Place is creating a corridor of certified LEED Platinum commercial and retail space in the University City District section of Philadelphia. As the launch of the first in a series of over a half-dozen buildings approached, the development team sought to ensure that all bases were covered in promoting the site and its new and modern services & amenities. The Xhilarate team was

brought in to create a brand identity and key messaging platform for the complex. The application of this visual and verbal expression included: marketing collateral, sales brochures, website, digital promotions, signage, wayfinding and fence wraps.

Services: Brand Concept & Identity, Wayfinding, Responsive Website, Print Collateral, Iconography, UI/UX/IXD, Photography.

View University Place Website →

Michael Grecco Photography Image

Michael Grecco Photography

Overview: Michael Grecco is recognized the world over for his stunning photography, especially his unique images of celebrities and professional athletes. He has been dubbed “A Master of Light” by his peers and the caliber of his work is undeniable. As Michael completed an entire series of new works, Michael turned Xhilarate to provide a brand identity with an entirely new energy...including

logo design, print & interactive applications, a display system and categorization; along with a promotional social & advertising campaign to generate interest his new body of work.

Services: Brand Concept & Identity, Strategy, Responsive Website, Print Collateral, Advertising, UI/UX/IXD, Social Media, Video Brochure.

View Michael Grecco Website →

 

Reviews

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Branding & Web Dev for Manufacturing Company

"Their size is great, so they can pay attention to our needs while providing all the services we require."

Quality: 
5.0
Schedule: 
4.0
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Jan. 2019 - Ongoing
Project summary: 

Xhilarate provides ongoing branding support to a client looking to freshen their company image. Along with creating a strategic direction and brand identity, they’ve also developed a new website.

The Reviewer
 
11-50 Employees
 
Bensalem, Pennsylvania
Dean Dalson
Co-Founder, First Look Display Group LLC
 
Verified
The Review
Feedback summary: 

The improved branding materials and overall identity have been well-received by internal stakeholders and key customers alike. As a partner, Xhilarate remains reliably creative, producing work that goes beyond expectations and accurately reflects the client’s company. 

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a co-owner of First Look Display Group LLC. We predominantly do point of purchase merchandising displays, as well as industrial and architectural products.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

We had just acquired the company and needed to establish a new identity and freshen our approach. We wanted to make sure our brand identity reflected where our company was headed in the future. Also, our existing website was about 10 years old and needed to be redone.

SOLUTION

What was the scope of their involvement?

To start, they helped us with market research by interviewing customers and stakeholders. They evaluated the competitive landscape, also. Together, we came up with a new brand identity that was both descriptive and a strategic direction. They worked with us to come up with the graphics that would go along with it, including the colors, shapes, and logos. Additionally, they’ve developed a website for us, adding new features to make it more user-friendly and attractive. 

What is the team composition?

We work with 5–6 people from their team.

How did you come to work with Xhilarate?

I had a prior relationship with a partner at Xhilarate. After interviewing their team, everyone felt comfortable moving forward so we decided to use them for this project. 

How much have you invested with them?

We’ve spent between $30,000–$35,000.

What is the status of this engagement?

We started working together in January 2019 and our engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We don’t have any metrics on the work yet, but the feedback from key customers about the new logo and website has been extremely positive. Our internal team feels great about the deliverables, too. We feel like we’ve taken a huge step forward because of Xhilarate’s work. 

How did Xhilarate perform from a project management standpoint?

They’ve done well in this area. The follow-up for our needs is handled smoothly and their team adheres to timelines, so we’re happy with that. 

What did you find most impressive about them?

Their size is great, so they can pay attention to our needs while providing all the services we require. They can understand our goals and get to know our team because they’re not too big or small. We feel very comfortable working with them. 

Are there any areas they could improve?

I can’t think of anything significant for them to improve on. 

Do you have any advice for potential customers?

They’re a good, creative team, so if you’re looking for those types of ideas instead of boilerplate work, they’re the right team. They can go beyond just a typical web redesign project. 

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Visual Design for a CPG Company

The speed of their delivery, as well as how quickly they adapted to feedback, were both outstanding.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Aug. 2019 - Ongoing
Project summary: 

Xhilarate created design materials for the communications of a global food and beverage packaging company. Focusing on delivering a coherent corporate theme, the team also developed the annual report cover.

The Reviewer
 
10,001+ Employees
 
Baltimore Metro Area
Brand Manager, CPG Company
 
Verified
The Review
Feedback summary: 

Xhilarate’s visual designs successfully brought the corporate theme for 2020 to life. Their delivery was quickly approved by all levels of management, indicating the quality of their work. The team ensured the client’s satisfaction by gathering, absorbing, and responding well to feedback.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

We’re a global consumer-packaged-goods (CPG) company that operates in the food and beverage space. I’m the brand manager for our corporate marketing sector.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

We had developed our corporate theme for 2020 through marketing research. We engaged Xhilarate to create a visual concept that would bring that theme to life. We were also seeking assistance in designing the cover of our annual report.

SOLUTION

What was the scope of their involvement?

Xhilarate generated several visual concepts that could be used across multiple channels and communication materials throughout the year. We had several rounds of feedback and worked together to fully develop the design that we eventually decided on.

What is the team composition?

I worked with three people, including Russ (Partner, Client Relationships, Xhilarate). Michael (Founding Partner, Xhilarate) was our design lead.

How did you come to work with Xhilarate?

We knew someone who had worked with them in a different capacity at a previous job.

What is the status of this engagement?

While that particular project began in August 2019 and has wrapped up, we plan to continue working with them on a project-by-project basis.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

Xhilarate went above and beyond to deliver the precise results that we needed. The level of leadership buy-in was a definite measure of their ability to deliver. Typically, there are tedious layers of approval, but the fact that their work was quickly approved by the many layers of our management committee indicates their success. In addition, they responded and adapted very well to feedback.

How did Xhilarate perform from a project management standpoint?

They performed very well. They followed up after each call with notes to clarify the deliverables we discussed. They ensured that everyone was kept up to date with project progress. They never hesitated to jump on a phone call with us to gather our thoughts.  

What did you find most impressive about them?

The speed of their delivery, as well as how quickly they adapted to feedback, were both outstanding.

Are there any areas they could improve?

No, I can’t think of anything.

Do you have any advice for potential customers?

I highly recommend them!

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

UX Design for Digital Agency

“They’re my go-to team for visual design because they always deliver great results.”

Quality: 
5.0
Schedule: 
4.5
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Oct. 2018 - Ongoing
Project summary: 

Xhilarate provides digital design work, mainly focusing on improving UX. They collaborated with the internal team and end client to develop wireframes and design a web-based app.

The Reviewer
 
2-10 Employees
 
Newton, Pennsylvania
David DeBonis
Chief Experience Officer, Foxgroove Interactive
 
Verified
The Review
Feedback summary: 

Xhilarate is organized and efficient, meeting deadlines and clearly communicating project goals and setbacks. They’re professional and interact directly with the end client, explaining their design concepts and proactively integrating suggestions into their work.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the chief experience officer at Foxgroove Interactive, a UX-focused digital agency that services numerous verticals, including government, finance, and education. We work with anything in the digital world, such as mobile and web apps.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

One of our clients does election services and petition management, and they wanted a web-based app. We needed a partner to do the digital design work.

SOLUTION

What was the scope of their involvement?

We developed the strategy for the project while Xhilarate collaborated on the wireframing and visual design. They guided us through some of the design components and provided professional insight. From there, they then transitioned into designing a subset of some of the pages and working directly with the client to get them approved and ready for production.

What is the team composition?

I work with two people.

How did you come to work with Xhilarate?

I’d known one of the founding partners for over 20 years. He was a great visual designer and knew how to manage projects well, so I hired his company.

How much have you invested with them?

We spent about $10,000 on this project.

What is the status of this engagement?

We partnered in October 2018, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They worked directly with our end client and are well-spoken. Instead of just showing their work, they take the time to explain the choices they made, which our clients appreciate.

How did Xhilarate perform from a project management standpoint?

They’ve met all our deadlines and let me know if there are any problems with the project.

What did you find most impressive about them?

They’re receptive to feedback and are more than willing to integrate new ideas into their work. They’re my go-to team for visual design because they always deliver great results. Unlike many other agencies, they do a good job balancing innovative design ideas with current project needs and expectations. They’re incredibly easy to work with.

Are there any areas they could improve?

No. They took my direction when needed and didn’t have any issues.

Do you have any advice for future clients of theirs?

Engage with them; they’ll bring an additional level of expertise and design skills to your project.

5.0
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Photography Services for Engineering Firm

“Xhilarate’s co-founder is friendly, quick to respond, and highly accommodating.”

Quality: 
4.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
2014 - Ongoing
Project summary: 

Xhilarate provides photo documentation for events and marketing requirements. The images are published on both print and digital platforms.

The Reviewer
 
1,001-5,000 Employees
 
Kansas City, Missouri
Alayna Russell
Biopharma Market Manager, CRB
 
Verified
The Review
Feedback summary: 

Xhilarate’s work has elicited positive feedback from viewers. Their co-founder’s direct involvement and friendly approach have contributed to a long-term collaboration.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am a marketing manager for a company that provides engineering, architecture, construction, and consulting services.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

We needed photography services for our firm.

SOLUTION

What was the scope of their involvement?

They have taken photographs of our employees, company events, and project sites. We use Xhilarate’s work in all of our strategic marketing in both print and digital platforms.

What is the team composition?

We regularly communicate with Zave (Co-founder, Xhilarate).

How did you come to work with Xhilarate?

They were hired before I started working for the company.

How much have you invested in them?

We spend up to $10,000 per year on their services.

What is the status of this engagement?

We began working with them in August 2014, and the relationship is ongoing. We use them frequently.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m happy about their work, which has received positive feedback from stakeholders.

How did Xhilarate perform from a project management standpoint?

They have performed extremely well. We mostly communicate through phone and email, and we have also met in person.

What did you find most impressive about them?

Xhilarate’s co-founder is friendly, quick to respond, and highly accommodating.

Are there any areas they could improve?

No.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 4.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Extensive Photography for Law School

“They’re a very high-touch organization, acting like partners rather than service providers.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
Less than $10,000
 
Sept. 2017 - Ongoing
Project summary: 

Xhilarate took professional photos of faculty to augment a college’s promotional campaign. The new portraits are professional and engaging, capturing individual personalities and the school’s overarching brand.

The Reviewer
 
51-200 Employees
 
Philadelphia, Pennsylvania
Brian Crooks
Creative Director, Drexel University Kline School of Law
 
Verified
The Review
Feedback summary: 

The portraits garnered positive feedback. Xhilarate was very personable and involved throughout the photo-taking process, engaging with faculty members to capture high-quality images. Their key strengths include creativity, technical expertise, and a willingness to challenge the original idea.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the creative director and marketing manager at Drexel University Kline School of Law.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

With the US News & World Report rankings looming, the school initiated an aggressive peer-to-peer marketing campaign, promoting our message through our peers to reach a more expansive market.

As part of our amplified marketing campaign, we wanted to promote our staff’s scholarly efforts within the greater community. This initiative required us to update our collection of faculty photographs from a hodgepodge of various visuals with different locations, lighting situations, and backgrounds, to a series of uniform portraits. The original photos were formal and stiff; we wanted the new ones to reflect the school’s brand and each individual’s personality in a polished and professional manner.

SOLUTION

What was the scope of their involvement?

Xhilarate helped us create a collection of portraits that align with our brand message. We broke the process into two sections specifically dedicated to capturing each faculty member, including some of the student-facing staff. The team was very personable, connecting and engaging with personnel to best capture their individual personality.

We’ve completed most of the work. I predict we’ll completely wrap up the project within the next two weeks. Right now, I’m reaching back out to their team for some minor adjustments and retouching requested by the staff.

What is the team composition?

I mainly work with Zave (Co-Founder, Xhilarate), their resident photographer, but I’m familiar with the rest of the organization.

How did you come to work with Xhilarate?

I first encountered them at an outing hosted by an art director in Philadelphia. Zave set up an outdoor studio, grabbed people, and photographed them throughout the social event. I also knew some of their team from my tenure as a creative director and advertiser in the same area, so I was familiar with their portfolio. I’d used them for a few past projects before approaching them for this one.

I asked Zave to set up a photo shoot similar to the one at the art director’s outing but more controlled. I was confident in his ability to capture natural, yet unique pictures of the faculty.

How much have you invested with them?

We spent $7,500 on their services.

What is the status of this engagement?

We started working on the project in September 2017, and it’s an ongoing partnership.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

So far, everyone has reacted positively to the image’s quality and authenticity. I’ve used a few of the first portraits in a print piece that we’ll be releasing soon. We've gotten so much more value from their services than we would’ve with a formal photographer.

How did Xhilarate perform from a project management standpoint?

Xhilarate is great and executed the project seamlessly. A majority of the project required everyone involved to just go with the flow, and Zave was very flexible. He easily handled scheduling changes, efficiently working around time constraints.

What did you find most impressive about them?

They’re a very high-touch organization, acting like partners rather than service providers. The team listens carefully to what I say, and they offer valuable feedback. Some photographers just agree with their clients, but Zave brings creativity and personality to his craft.

Are there any areas they could improve?

No, I haven’t encountered any problems while working with Zave. I’m looking forward to partnering with them again in the future for more digital or print projects.

Any advice for potential customers?

Clients should anticipate a mutually creative partnership. Don’t hold stubbornly to the original idea, but instead allow Xhilarate to offer their guidance. Their team makes an effort to listen and understand their clients’ plans and are committed to achieving that vision, but they won’t just take orders.

The best way to work with Xhilarate is to facilitate open discussions. Clients should thoroughly explain their story, vision, and goals, then consider the different approaches that the team suggests. Hire them as partners, not as a production agency.

5.0
Overall Score They brought creative insight to the partnership, not just technical skills.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They followed their strategy, staying on time and on budget. The communication was good, and they worked fast.
  • 5.0 Cost
    Value / within estimates
    The cost was very fair; they put in a lot of effort for what they charged. I’m happy with the balance.
  • 5.0 Quality
    Service & deliverables
    They invested a lot of emotional capital to assure they delivered high-quality work.
  • 5.0 NPS
    Willing to refer
    They were a valuable asset, helping with a lot of the intellectual heavy-lifting.

UX/UI Design and Video for App Development Company

“Overall, the team’s creative capabilities and their pragmatism produce great products.”

Quality: 
5.0
Schedule: 
4.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2013 - Sept. 2017
Project summary: 

Xhilarate worked on several projects, lending a variety of UX/UI, graphic design, and video services. Using provided requirements, the team would create a series of visuals, which would guide the final build.

The Reviewer
 
1-10 Employees
 
Philadelphia, Pennsylvania
Rick O'Brien
President, SemperCon
 
Verified
The Review
Feedback summary: 

With a deep understanding of each project and its goals, Xhilarate delivered high-quality work that consistently satisfied end clients. Their unique approach generated creative designs. Despite some scheduling struggles, the team managed their customer relationships well and rarely missed a deadline.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and president of SemperCon; we’re an app development company that builds mobile, web, internet of things (IoT), and custom software solutions.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

We needed a vendor to provide UX/UI strategy and video services for various projects.

SOLUTION

What was the scope of their involvement?

We’ve done about five joint projects with Xhilarate where they provide UX/UI, graphic design, and video services. Basically, their team translated our written concept into corresponding visuals. We'd then use their work to inform and guide our development process.

For one project, Xhilarate designed an app that offers directions. We provided the requirements, but they completely handled our graphic design needs. Another project involved a sales training app. The end client appreciated their design work, so they also asked Xhilarate to produce a corporate video.

What is the team composition?

I worked with Michael (Founding Partner, Xhilarate) and Zave (Co-Founder, Xhilarate).

How did you come to work with Xhilarate?

I met Michael previously through one of my clients. We did a number of projects together in the past. I was familiar with his work and knew the level of quality he delivered, so I chose to partner with Xhilarate.

How much have you invested with them?

We spent $100,000.

What is the status of this engagement?

We worked together from 2013–September 2017.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our end clients were always happy. Xhilarate understood each set of requirements and always offered recommendations to improve the final product. We’ll gladly continue working with them whenever we need an outside vendor.

How did Xhilarate perform from a project management standpoint?

We had some difficult customers, and Xhilarate managed those relationships well. Despite postponed schedules, moved timelines, and miscommunications, the team rarely missed a deadline. Their project management skills are above the average vendor.

What did you find most impressive about them?

Their creative process is unique, always using something new and cutting-edge that meets requirements in an original way. Michael understands that UX is key to a successful application and is committed to his ideas. He submits designs that aren’t just pretty, but also work well. Overall, the team’s creative capabilities and their pragmatism produce great products.

Are there any areas they could improve?

No, we would love to work with them again.

Any advice for potential customers?

Give the Xhilarate team sufficient information on the project, then let them run with it. Clients shouldn’t place too many constraints on them. Rather, they should give them the latitude to do something innovative.

5.0
Overall Score
  • 4.0 Scheduling
    ON TIME / DEADLINES
    There’s a lot of back and forth in the creative process.
  • 5.0 Cost
    Value / within estimates
    They’re very reasonable. The price isn’t the best, but they’re competitively priced for what you get.
  • 5.0 Quality
    Service & deliverables
    Our customers are always happy, which reflects well on me.
  • 5.0 NPS
    Willing to refer
    I recommend them all the time.

Branding and Direct Mail for Architectural Firm

"They're an engaging and highly collaborative team that does really unique and remarkable work."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.5
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
2004 - Ongoing
Project summary: 

Xhilirate has been a comprehensive partner for an architecture firm for 14-years. Completed and ongoing projects include branding, website development, digital and print advertising, and direct marketing.

The Reviewer
 
1-10 Employees
 
Philadelphia, Pennsylvania
Brett Webber
Owner, Brett Webber Architects
 
Verified
The Review
Feedback summary: 

Xhilirate’s interdisciplinary and creative approach has stood out throughout the entirety of the relationship. Their website development has won numerous awards, while their advertising campaigns have been received positively by clients who often refer back to them years after production.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I am the owner of Brett Webber Architects. We are a full service architectural and interior design firm focused on hospitality, commercial, and high-end residential work with high performance designs. Our work is based in the Philadelphia region, but we have completed projects across the country.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

The original challenge was advancing our brand through logo, print, and website development. However, we have done a multitude of other projects together during the expanse of our relationship.

SOLUTION

What was the scope of their involvement?

Over our 14-year relationship, Xhilarate has helped with branding, direct mail print campaigns, direct email campaigns, online and print advertising, website development, and special presentations such as videos. The advertising has been very targeted towards high-end residential, hospitality, and commercial clients, and they have helped us to implement multiple marketing strategies over the years.

What is the team composition?

We usually work with two to four people on a given project, and their founding partner has been our point of contact since the start of the partnership.

How did you come to work with Xhilarate?

We became aware of their design work and engaged with them based on their creativity, enthusiasm, and knowledge of the market.

How much have you invested with them?

We have done around $50,000 worth of work together.

What is the status of this engagement?

We have been working together since 2004.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

After we began working together we had an immediate and strong response from our clients. Our direct mail has been received positively to the point that I will see our past marketing pieces on our client’s desks long after they went out. New clients refer back to our print and digital media years after their production, proving that Xhilarate’s work has a lot of staying power. Additionally, our initial website won a number of awards, and we are always pleased with their ability to get things out there and recognized.

How did Xhilarate perform from a project management standpoint?

They are always responsive about putting together detailed deliverable sets and budget proposals. They set realistic timelines, and have consistently stuck to them for the entirety of our partnership.

What did you find most impressive about them?

They're an engaging and highly collaborative team that does really unique and remarkable work in the Philadelphia market. They have a very open-ended level of creativity and a great network of collaborators across multiple disciplines. We have always focused on concurrent efforts between digital and print media, and they are very tactile at transitioning between the two realms. Their open-ended creativity and can-do attitude is always exciting and great to work with.

Are there any areas they could improve?

No, we have a good relationship and are always able to do the things we set out to.

Any advice for potential customers?

It is important to have open and honest conversations about expectations and budgets along with a willingness to learn their process. Having open conversations leads to the best results no matter the business.

4.5
Overall Score
  • 4.5 Scheduling
    ON TIME / DEADLINES
  • 4.5 Cost
    Value / within estimates
    They are neither the least nor most expensive, but they are of great value for their cost.
  • 5.0 Quality
    Service & deliverables
    We have always been pleased with their quality of work.
  • 5.0 NPS
    Willing to refer
    We have never hesitated to recommend them to clients, and I bring them in frequently to collaborate.

Web Design for Real Estate Platform

"They're very good communicators who enhance the feedback process."

Quality: 
5.0
Schedule: 
4.5
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Mar. 2016 - Jan. 2017
Project summary: 

Xhilarate designed a website from scratch. They delivered layout sketches, mockups, and HTML skins before finalizing the designs. 

The Reviewer
 
51-200 Employees
 
United States
Lee Mertins
Partner, Assero Services
 
Verified
The Review
Feedback summary: 

The designs were attractive and user-friendy. Xhilarate earned praise for their efficient, supportive workflow and knowledge of business operations. They excelled at producing creative yet practical designs that connected with users.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Visneta connects multiple sectors of the real estate industry, including marketing and project management, on one web platform. Visneta helps firms grow rapidly through a web and mobile platform that’s accessible anywhere. The secure platform offers efficiency, scalability, and creative solutions. Visneta sifts through data to find the best professional at the best price, then connects decision-makers with solution-providers. I own the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Xhilarate?

I needed a company for design and HTML coding.

What were your goals for this project?

I needed to create a more modern, visually pleasing layout while making the site look more consumer-friendly.

SOLUTION

How did you select this vendor?

I was impressed by their past work experience.

Describe the project in detail.

They provided page-by-page plans, layout sketches, and mock designs. They compared the layout with the existing site to ensure functionality. After delivering the final layouts and HTML skins to the development teams, they offered support.

What was the team composition?

The team included one designer and two HTML developers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Their work has been excellent. They have been a great asset while developing my ideas and bringing them to production. They're very good communicators who enhance the feedback process.

How effective was the workflow between your team and theirs?

It was excellent.

What did you find most impressive about this company?

I appreciated their fresh design skills and their ability to understand business operations and create useful designs.

5.0
Overall Score They're a great company.
  • 4.5 Scheduling
    ON TIME / DEADLINES
    They were very flexible around my busy schedule.
  • 4.0 Cost
    Value / within estimates
    They're not cheap, but have good prices for the quality of work.
  • 5.0 Quality
    Service & deliverables
    They provided pixel-perfect designs.
  • 5.0 NPS
    Willing to refer
    i would recommend, since I plan on all future projects going to them.

Marketing Collateral for Pharmaceutical Company

“They're very adaptable, committed to their vision, and delivered an excellent product.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
5.0
Willing to refer: 
5.0
The Project
 
$50,000 to $199,999
 
Aug. 2017 - Ongoing
Project summary: 

Xhilarate updated the overall look and feel of the brand, developed marketing collateral, and upgraded slide presentations, incorporating video/photo assets.

The Reviewer
 
201-500 Employees
 
Philadelphia, Pennsylvania
Director of Investor Relations, Pharmaceutical Company
 
Verified
The Review
Feedback summary: 

The materials they developed were used at a conference and received favorable feedback. Doing their best to understand all the needs, Xhilarate established a smooth process, successfully managed the challenges, and delivered outstanding results.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I work in communications for a pharmaceutical company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

We were looking for a vendor to help us update the look and feel of our corporate slide presentations.

SOLUTION

What was the scope of their involvement?

They did a photo shoot and provided some video assets to make our corporate presentations look more modern. In addition, they helped us develop marketing collateral and updated the overall look and feel of our brand.

What is the team composition?

Depending on the task, they assigned a different number of team members to our project.

How did you come to work with them?

They were recommended to us. At the time, we were working with another company, but Xhilarate perfectly understood our needs, so we gave them a chance.

How much have you invested with them?

We spent about $150,000.

What is the status of this engagement?

We started working with them in August 2017 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We used the assets they provided at a conference and received positive feedback.

How did they perform from a project management standpoint?

It was a challenging project, but they did a good job.

What did you find most impressive about them?

They're very adaptable, committed to their vision, and delivered an excellent product.

Are there any areas they could improve?

I can't think of anything.

Do you have any advice for potential customers?

Constant communication is the key to success.

5.0
Overall Score
  • 5.0 Scheduling
    ON TIME / DEADLINES
  • 5.0 Cost
    Value / within estimates
  • 5.0 Quality
    Service & deliverables
  • 5.0 NPS
    Willing to refer

Photography & Filming for Insurance Company

“They've exceeded my expectations. … I appreciate their commitment and quality work.”

Quality: 
5.0
Schedule: 
5.0
Cost: 
4.0
Willing to refer: 
5.0
The Project
 
$10,000 to $49,999
 
Sept. 2016 - Ongoing
Project summary: 

Working with both an internal team and third-party clients, Xhilarate provides photography and filming services, delivering images/footage that are used for marketing videos and collateral.

The Reviewer
 
10,001 + Employees
 
Fort Washington, Pennsylvania
Tom Lazaunikas
Creative Director, Aon
 
Verified
The Review
Feedback summary: 

Xhilarate understands every need and consistently exceeds expectations, keeping clients satisfied. Professional and responsive to feedback, they go above and beyond to deliver a high-quality product for each project they take on.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I'm a creative director at Aon, a financial services company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Xhilarate?

We're a growing company and we needed a vendor to provide photography and filming services for us.

SOLUTION

What was the scope of their involvement?

They've worked on several projects with us: they meet with our clients to take photographs, give us professional advice, and deliver fantastic images. They also created a video for our national sales meeting. The video featured our corporate manager who was introducing the new websites we had developed to the international audience. Xhilarate came on site, set up all the equipment and lighting, and filmed our executive. Then, they gave the footage to a third-party vendor who did the editing and produced the final product. We've used many of their photographs for ads, brochures, and other marketing collateral.

What is the team composition?

We primarily worked with their owner.

How did you come to work with them?

I've known their owner on a personal level for many years.

How much have you invested with them?

We spent about $15,000.

What is the status of this engagement?

We started working with them in September 2016 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

When Xhilarate met with our client in the state of Washington, they had to take photographs of 35 people. They were very accommodating and provided an online photo catalog, giving the client an opportunity to choose the best shots. The client was very satisfied.

How did they perform from a project management standpoint?

They do an excellent job. They listen to us and are responsive to our feedback.

What did you find most impressive about them?

They understand our needs and consistently deliver high-quality products.

Are there any areas they could improve?

No.  I wish I had more opportunities to use them as a full-service company.

5.0
Overall Score I appreciate their commitment and quality work.
  • 5.0 Scheduling
    ON TIME / DEADLINES
    They meet all their deadlines.
  • 4.0 Cost
    Value / within estimates
    I'm budget-conscious and they've definitely accommodated me with their pricing.
  • 5.0 Quality
    Service & deliverables
    They've exceeded my expectations.
  • 5.0 NPS
    Willing to refer
    I refer them all the time.