Xhilarate is a full-service branding, web design, digital, and content agency that helps organizations build and evolve brands. We create visual and verbal brand systems that engage audiences, strengthen perception, and drive measurable growth.
Who We Are We are a senior-led, full-service agency specializing in brand strategy, identity, UX/UI, web development, content, and digital storytelling. Our collaborative approach combines strategic clarity, creativity, and results across healthcare, pharma, finance, technology, hospitality, and education.
What We Do
Brand Strategy
Brand and Corporate Identity
Web Design & Development
Digital Campaigns
Content Creation
Photography & Video
Packaging & Environmental Design
Our Approach: The X Factor A brand is more than how it looks—it’s how it performs. We align brand promise, expression, and experience to create clarity, consistency, and long-term equity across every touchpoint.
Industries Healthcare & Pharma • Financial & Insurance Services • Technology & AI • Education • Hospitality • Arts & Media • Professional Services
Recognition Recognized by Communication Arts, Logo Lounge, The Addys, Webby Awards, Graphic Design USA, SXSW, Awwwards, and more.
Why Clients Choose Xhilarate Independently owned and boutique by design, we assemble custom teams of senior experts across strategy, design, content development and account management around each client’s needs. Our nimble, fully remote model eliminates traditional agency overhead, allowing us to stay flexible, move quickly, and deliver exceptional work at highly competitive pricing.
Clients AVMS (Land Rover), CB Brands (Boozibles), Certara, Comcast, Crystal Stairs, Devereux, Drexel/Temple Universities, Friends of the Delaware Canal, Incite Health, J&J, McCormick, Meadowood Senior Living, New Jersey Conservation Foundation, Pfizer, Polsinelli, Renaissance Pharma, Sandia National Labs, Sensenig Capital Advisors, TGR Foundation, Three 3’s Brewing Co, etc.
Xhilarate is perceived as providing good value for cost, with clients noting that their pricing fits budgets and aligns with project needs. Specific project costs range from $5,000 to $200,000, reflecting a variety of services and client sizes.
Across various projects, Xhilarate has received positive feedback from clients, who appreciate their professionalism, creativity, and ability to deliver on promises. Clients are often impressed with the team's commitment and results.
High-Quality Deliverables
Clients report high satisfaction with the quality of deliverables from Xhilarate. Their designs and branding materials receive positive feedback from stakeholders and audiences, often exceeding client expectations.
Room for Creative Freedom
Clients suggest allowing Xhilarate creative freedom enhances project outcomes. While there are no significant areas for improvement, some clients encourage Xhilarate to explore more creative possibilities and push design boundaries.
Impressive Customer Service
Xhilarate is noted for their exceptional customer service, with clients appreciating their attention to detail, personalized service, and dedication to meeting client needs. They are described as transparent, open, and attentive.
Proficient in Branding and Visual Identity
Xhilarate excels in creating cohesive and impactful branding and visual identities. Clients from various sectors, including nonprofits and small businesses, praised their ability to capture the essence of their brand and translate it into visual elements like logos, websites, and marketing materials.
Effective Communication and Collaboration
Xhilarate maintains effective communication and collaboration with clients, ensuring they understand client goals and provide solutions that align with their vision. Their willingness to listen and incorporate feedback is frequently praised.
UX/UI Design and Video for App Development Company
UX/UI Design
UX Strategy
$50,000 to $199,999
Jan. 2013 - Sep. 2017
5.0
Quality
5.0
Schedule
4.0
Cost
5.0
Willing to Refer
5.0
“Overall, the team’s creative capabilities and their pragmatism produce great products.”
Sep 17, 2018
President, SemperCon
Rick O'Brien
Verified
Information technology
Philadelphia, Pennsylvania
1-10 Employees
Phone Interview
Verified
Xhilarate worked on several projects, lending a variety of UX/UI, graphic design, and video services. Using provided requirements, the team would create a series of visuals, which would guide the final build.
With a deep understanding of each project and its goals, Xhilarate delivered high-quality work that consistently satisfied end clients. Their unique approach generated creative designs. Despite some scheduling struggles, the team managed their customer relationships well and rarely missed a deadline.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the founder and president of SemperCon; we’re an app development company that builds mobile, web, internet of things (IoT), and custom software solutions.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Xhilarate?
We needed a vendor to provide UX/UI strategy and video services for various projects.
SOLUTION
What was the scope of their involvement?
We’ve done about five joint projects with Xhilarate where they provide UX/UI, graphic design, and video services. Basically, their team translated our written concept into corresponding visuals. We'd then use their work to inform and guide our development process.
For one project, Xhilarate designed an app that offers directions. We provided the requirements, but they completely handled our graphic design needs. Another project involved a sales training app. The end client appreciated their design work, so they also asked Xhilarate to produce a corporate video.
What is the team composition?
I worked with Michael (Founding Partner, Xhilarate) and Zave (Co-Founder, Xhilarate).
How did you come to work with Xhilarate?
I met Michael previously through one of my clients. We did a number of projects together in the past. I was familiar with his work and knew the level of quality he delivered, so I chose to partner with Xhilarate.
How much have you invested with them?
We spent $100,000.
What is the status of this engagement?
We worked together from 2013–September 2017.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Our end clients were always happy. Xhilarate understood each set of requirements and always offered recommendations to improve the final product. We’ll gladly continue working with them whenever we need an outside vendor.
How did Xhilarate perform from a project management standpoint?
We had some difficult customers, and Xhilarate managed those relationships well. Despite postponed schedules, moved timelines, and miscommunications, the team rarely missed a deadline. Their project management skills are above the average vendor.
What did you find most impressive about them?
Their creative process is unique, always using something new and cutting-edge that meets requirements in an original way. Michael understands that UX is key to a successful application and is committed to his ideas. He submits designs that aren’t just pretty, but also work well. Overall, the team’s creative capabilities and their pragmatism produce great products.
Are there any areas they could improve?
No, we would love to work with them again.
Any advice for potential customers?
Give the Xhilarate team sufficient information on the project, then let them run with it. Clients shouldn’t place too many constraints on them. Rather, they should give them the latitude to do something innovative.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Our customers are always happy, which reflects well on me."
Schedule
4.0
On time / deadlines
"There’s a lot of back and forth in the creative process."
Cost
5.0
Value / within estimates
"They’re very reasonable. The price isn’t the best, but they’re competitively priced for what you get."
Willing to Refer
5.0
NPS
"I recommend them all the time.
Branding and Direct Mail for Architectural Firm
Branding
Brand strategyCorporate identity
$50,000 to $199,999
Jan. 2004 - Ongoing
4.5
Quality
5.0
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"They're an engaging and highly collaborative team that does really unique and remarkable work."
Jun 19, 2018
Owner, Brett Webber Architects
Brett Webber
Verified
Other industries
Philadelphia, Pennsylvania
1-10 Employees
Phone Interview
Verified
Xhilirate has been a comprehensive partner for an architecture firm for 14-years. Completed and ongoing projects include branding, website development, digital and print advertising, and direct marketing.
Xhilirate’s interdisciplinary and creative approach has stood out throughout the entirety of the relationship. Their website development has won numerous awards, while their advertising campaigns have been received positively by clients who often refer back to them years after production.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the owner of Brett Webber Architects. We are a full service architectural and interior design firm focused on hospitality, commercial, and high-end residential work with high performance designs. Our work is based in the Philadelphia region, but we have completed projects across the country.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Xhilarate?
The original challenge was advancing our brand through logo, print, and website development. However, we have done a multitude of other projects together during the expanse of our relationship.
SOLUTION
What was the scope of their involvement?
Over our 14-year relationship, Xhilarate has helped with branding, direct mail print campaigns, direct email campaigns, online and print advertising, website development, and special presentations such as videos. The advertising has been very targeted towards high-end residential, hospitality, and commercial clients, and they have helped us to implement multiple marketing strategies over the years.
What is the team composition?
We usually work with two to four people on a given project, and their founding partner has been our point of contact since the start of the partnership.
How did you come to work with Xhilarate?
We became aware of their design work and engaged with them based on their creativity, enthusiasm, and knowledge of the market.
How much have you invested with them?
We have done around $50,000 worth of work together.
What is the status of this engagement?
We have been working together since 2004.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
After we began working together we had an immediate and strong response from our clients. Our direct mail has been received positively to the point that I will see our past marketing pieces on our client’s desks long after they went out. New clients refer back to our print and digital media years after their production, proving that Xhilarate’s work has a lot of staying power. Additionally, our initial website won a number of awards, and we are always pleased with their ability to get things out there and recognized.
How did Xhilarate perform from a project management standpoint?
They are always responsive about putting together detailed deliverable sets and budget proposals. They set realistic timelines, and have consistently stuck to them for the entirety of our partnership.
What did you find most impressive about them?
They're an engaging and highly collaborative team that does really unique and remarkable work in the Philadelphia market. They have a very open-ended level of creativity and a great network of collaborators across multiple disciplines. We have always focused on concurrent efforts between digital and print media, and they are very tactile at transitioning between the two realms. Their open-ended creativity and can-do attitude is always exciting and great to work with.
Are there any areas they could improve?
No, we have a good relationship and are always able to do the things we set out to.
Any advice for potential customers?
It is important to have open and honest conversations about expectations and budgets along with a willingness to learn their process. Having open conversations leads to the best results no matter the business.
RATINGS
4.5
Quality
5.0
Service & Deliverables
"We have always been pleased with their quality of work."
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
"They are neither the least nor most expensive, but they are of great value for their cost."
Willing to Refer
5.0
NPS
"We have never hesitated to recommend them to clients, and I bring them in frequently to collaborate.
Web Design for Real Estate Platform
Other Design
$10,000 to $49,999
Mar. 2016 - Jan. 2017
5.0
Quality
5.0
Schedule
4.5
Cost
4.0
Willing to Refer
5.0
"They're very good communicators who enhance the feedback process."
Apr 20, 2018
Partner, Assero Services
Lee Mertins
Verified
Real estate
United States
51-200 Employees
Online Review
Verified
Xhilarate designed a website from scratch. They delivered layout sketches, mockups, and HTML skins before finalizing the designs.
The designs were attractive and user-friendy. Xhilarate earned praise for their efficient, supportive workflow and knowledge of business operations. They excelled at producing creative yet practical designs that connected with users.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Visneta connects multiple sectors of the real estate industry, including marketing and project management, on one web platform. Visneta helps firms grow rapidly through a web and mobile platform that’s accessible anywhere. The secure platform offers efficiency, scalability, and creative solutions. Visneta sifts through data to find the best professional at the best price, then connects decision-makers with solution-providers. I own the company.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Xhilarate?
I needed a company for design and HTML coding.
What were your goals for this project?
I needed to create a more modern, visually pleasing layout while making the site look more consumer-friendly.
SOLUTION
How did you select this vendor?
I was impressed by their past work experience.
Describe the project in detail.
They provided page-by-page plans, layout sketches, and mock designs. They compared the layout with the existing site to ensure functionality. After delivering the final layouts and HTML skins to the development teams, they offered support.
What was the team composition?
The team included one designer and two HTML developers.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Their work has been excellent. They have been a great asset while developing my ideas and bringing them to production. They're very good communicators who enhance the feedback process.
How effective was the workflow between your team and theirs?
It was excellent.
What did you find most impressive about this company?
I appreciated their fresh design skills and their ability to understand business operations and create useful designs.
RATINGS
5.0
"They're a great company."
Quality
5.0
Service & Deliverables
"They provided pixel-perfect designs."
Schedule
4.5
On time / deadlines
"They were very flexible around my busy schedule."
Cost
4.0
Value / within estimates
"They're not cheap, but have good prices for the quality of work."
Willing to Refer
5.0
NPS
"i would recommend, since I plan on all future projects going to them.
Marketing Collateral for Pharmaceutical Company
Other Design
Presentation Design
$50,000 to $199,999
Aug. 2017 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“They're very adaptable, committed to their vision, and delivered an excellent product.”
Mar 23, 2018
Director of Investor Relations, Pharmaceutical Company
Anonymous
Verified
Other industries
Philadelphia, Pennsylvania
201-500 Employees
Phone Interview
Verified
Xhilarate updated the overall look and feel of the brand, developed marketing collateral, and upgraded slide presentations, incorporating video/photo assets.
The materials they developed were used at a conference and received favorable feedback. Doing their best to understand all the needs, Xhilarate established a smooth process, successfully managed the challenges, and delivered outstanding results.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I work in communications for a pharmaceutical company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Xhilarate?
We were looking for a vendor to help us update the look and feel of our corporate slide presentations.
SOLUTION
What was the scope of their involvement?
They did a photo shoot and provided some video assets to make our corporate presentations look more modern. In addition, they helped us develop marketing collateral and updated the overall look and feel of our brand.
What is the team composition?
Depending on the task, they assigned a different number of team members to our project.
How did you come to work with them?
They were recommended to us. At the time, we were working with another company, but Xhilarate perfectly understood our needs, so we gave them a chance.
How much have you invested with them?
We spent about $150,000.
What is the status of this engagement?
We started working with them in August 2017 and the relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We used the assets they provided at a conference and received positive feedback.
How did they perform from a project management standpoint?
It was a challenging project, but they did a good job.
What did you find most impressive about them?
They're very adaptable, committed to their vision, and delivered an excellent product.
Are there any areas they could improve?
I can't think of anything.
Do you have any advice for potential customers?
Constant communication is the key to success.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Photography & Filming for Insurance Company
Video Production
FilmingCorporate Video Production
$10,000 to $49,999
Sep. 2016 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
“They've exceeded my expectations. … I appreciate their commitment and quality work.”
Mar 15, 2018
Creative Director, Aon
Tom Lazaunikas
Verified
Financial services
Fort Washington, Pennsylvania
10,001+ Employees
Phone Interview
Verified
Working with both an internal team and third-party clients, Xhilarate provides photography and filming services, delivering images/footage that are used for marketing videos and collateral.
Xhilarate understands every need and consistently exceeds expectations, keeping clients satisfied. Professional and responsive to feedback, they go above and beyond to deliver a high-quality product for each project they take on.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm a creative director at Aon, a financial services company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Xhilarate?
We're a growing company and we needed a vendor to provide photography and filming services for us.
SOLUTION
What was the scope of their involvement?
They've worked on several projects with us: they meet with our clients to take photographs, give us professional advice, and deliver fantastic images. They also created a video for our national sales meeting. The video featured our corporate manager who was introducing the new websites we had developed to the international audience. Xhilarate came on site, set up all the equipment and lighting, and filmed our executive. Then, they gave the footage to a third-party vendor who did the editing and produced the final product. We've used many of their photographs for ads, brochures, and other marketing collateral.
What is the team composition?
We primarily worked with their owner.
How did you come to work with them?
I've known their owner on a personal level for many years.
How much have you invested with them?
We spent about $15,000.
What is the status of this engagement?
We started working with them in September 2016 and the relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
When Xhilarate met with our client in the state of Washington, they had to take photographs of 35 people. They were very accommodating and provided an online photo catalog, giving the client an opportunity to choose the best shots. The client was very satisfied.
How did they perform from a project management standpoint?
They do an excellent job. They listen to us and are responsive to our feedback.
What did you find most impressive about them?
They understand our needs and consistently deliver high-quality products.
Are there any areas they could improve?
No. I wish I had more opportunities to use them as a full-service company.
RATINGS
5.0
"I appreciate their commitment and quality work."
Quality
5.0
Service & Deliverables
"They've exceeded my expectations."
Schedule
5.0
On time / deadlines
"They meet all their deadlines."
Cost
4.0
Value / within estimates
"I'm budget-conscious and they've definitely accommodated me with their pricing."
Willing to Refer
5.0
NPS
"I refer them all the time.
Web Development for Photography Company
Branding
Corporate identity
Less than $10,000
Jan. 2011 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They delivered a beautiful design. ... We're very happy with everything."
Mar 13, 2018
Founder, Michael Grecco Productions
Michael Grecco
Verified
Arts, entertainment & music
Los Angeles, California
1-10 Employees
Phone Interview
Verified
Xhilarate designed a mobile responsive website and assisted with the development. They added light/image effects to the blog section and are currently producing a printed piece that incorporates a video.
The internal team loves the design. Proactive and knowledgeable, they've successfully managed third-party development process, while their contemporary designs and reasonable rates make them stand out among competitors.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the creative director and president of Michael Grecco Productions. We have five different companies, but the core business is Michael Grecco Photography.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Xhilarate?
I didn't have a good website. I started working with another designer, but I wasn't happy with the layouts he produced. So I reached out to Xhilarate to design a website for me.
SOLUTION
What was the scope of their involvement?
I wanted my website to have a portfolio section, a case study section, and some information about my business. They reviewed some of the best sites in my industry and developed ideas on how we can emulate them. Then, they made recommendations, which I loved, and designed a mobile responsive website. They also managed the development, while I controlled the editing and the video assets. The website is very dynamic: it has a blog section where the titles of blog posts light up when you hover over them and then the image is starting to move. I brought in a third-party QA person to do quality assurance, but there were no issues with the design.
In addition, they rebranded our social media platforms and we're about to do a printed piece that incorporates a video.
What is the team composition?
I primarily worked with Michael (McDonald, Founding Partner, Xhilarate).
How did you come to work with them?
Michael was recommended to me by a photo consultant years ago. He designed some printed portfolios for me in the past, which I loved. He's always been a contemporary, innovative, and knowledgeable designer. We used 3-4 different designers, but his work always stood out, so we chose him for this project.
How much have you invested with them?
We've spent less than $10,000 on this project.
What is the status of this engagement?
We started working with them in 2011 and the relationship is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We're thrilled with the website. The blog section is very effective and impressive. We just moved the website to a new platform and sent a couple of email announcements for it.
How did they perform from a project management standpoint?
They did an excellent job. The website is hosted by the company called liveBooks. I have a contract with liveBooks (I'm a noted a photographer), so Michael worked with their team on the development side, handling the process very effectively.
What did you find most impressive about them?
Their design skills are superb.
Are there any areas they could improve?
I can't think of anything. They do a great job.
RATINGS
5.0
"We're very happy with everything."
Quality
5.0
Service & Deliverables
"They delivered a beautiful design."
Schedule
5.0
On time / deadlines
"They've met all of their deadlines. If there is an issue, I can get a hold of Michael and he addresses it right away."
Cost
5.0
Value / within estimates
"Their prices are half as much as the other quotes I received, and they deliver best designs."
Willing to Refer
5.0
NPS
Website & Logo Design for Consumer Products Manufacturer
LogoWeb Design
Confidential
Sep. 2024 - Sep. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their great culture was impressive."
Apr 6, 2026
Executive, CB Brands LLC
Anonymous
Food & Beverage
Philadelphia, Pennsylvania
1-10 Employees
Online Review
Xhilarate provided website and logo design services for a consumer products manufacturer.
Xhilarate successfully completed the project on time and communicated effectively through virtual meetings. The client praised Xhilarate's great culture.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Executive of CB Brands LLC
Describe what your company does in a single sentence.
Consumer Product manufacturer
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Xhilarate to accomplish?
Website
Logo Design
SOLUTION
How did you find Xhilarate?
Online Search
Why did you select Xhilarate over others?
High ratings
How many teammates from Xhilarate were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Design
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Na
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes
What was your primary form of communication with Xhilarate?
Virtual Meeting
What did you find most impressive or unique about this company?
Their great culture was impressive.
Are there any areas for improvement or something Xhilarate could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding, Copywriting & Web Redesign for Advisory Firm
BrandingContent Writing ServicesWeb Design
Editing and Proofreading ServicesBrand strategyCorporate identity
Confidential
Jan. 2026 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Xhilarate is accessible and thinks outside the box."
Feb 17, 2026
President/Senior Wealth Advisor, Sensenig Capital Advisors
Jeremy Brenn
Verified
Financial services
Collegeville, Pennsylvania
1-10 Employees
Online Review
Verified
Xhilarate provides branding, copywriting, and website redesign services for a financial advisory firm. The team renovates the client's website, edits copy, and updates the client's branding collateral.
Xhilarate has maintained a cadence of check-ins and collaboration with the client. The team has wonderful project management, has been highly communicative and responsive to the client's questions, and consistently delivers on time. Moreover, Xhilarate communicates via virtual meetings.
BACKGROUND
Introduce your business and what you do there.
I’m the president and senior wealth advisor of Sensenig Capital Advisors, a fee-only financial advisory firm. We provide personalized investment and financial planning services to individuals and small businesses across the US, focusing on client-centered, proactive guidance.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Xhilarate?
We needed help with renovating our website and other general branding-related projects.
SOLUTION
What was the scope of their involvement?
Xhilarate is currently working on a complete renovation of our website. Prior projects have involved copywriting and targeted branding updates to our marketing collateral. The team has provided website design, copy editing, and creative direction.
What is the team composition?
We’ve worked with 2–5 teammates from Xhilarate.
How did you come to work with Xhilarate?
A business connection referred Xhilarate to us. We liked their outside-the-box thinking and the fact that they don’t specialize in financial services.
What is the status of this engagement?
We started working with Xhilarate in January 2026, and our engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
We have ongoing cadence check-ins and collaboration with Xhilarate. The team is also responsive to our emails and questions.
How did Xhilarate perform from a project management standpoint?
Xhilarate’s project management is wonderful. The team has been very communicative via virtual meetings throughout the project and has historically delivered on time.
What did you find most impressive about them?
Xhilarate is accessible and thinks outside the box.
Are there any areas they could improve?
Nothing significant comes to mind. However, my basic feedback would be to push the envelope on design elements and let their creative freedom shine.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Branding, Landing Page & Graphic Design for Video Prod Co
"They had the ability to flex resources depending on the project need."
Feb 13, 2025
President, Automotive Videos Made Simple, LLC
Chris Marchand
Verified
Automotive
Wayne, Pennsylvania
1-10 Employees
Online Review
Verified
Xhilarate provided branding services for an automotive video production company. The team designed the client's logo and brand guidelines, applying them to business cards, a landing page, and merchandise.
Xhilarate's branding services met the client's expectations. The team set deadlines for each deliverable, reviewed each item weekly, and offered a consultative approach throughout the engagement. Xhilarate's ability to flex resources depending on the project's needs was remarkable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Automotive Videos Made Simple, LLC
Describe what your company does in a single sentence.
We market and produce automotive dealer service videos.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Xhilarate to accomplish?
Brand launch
Logo design and brand guidelines
SOLUTION
How did you find Xhilarate?
Referral
Why did you select Xhilarate over others?
Close to my geographic location
Great culture fit
Referred to me
Company values aligned
How many teammates from Xhilarate were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Xhilarate helped us take the company name Automotive Videos Made Simple (AVMS) and bring it to life by developing a brand look and feel and then applying to various properties including:
Brand guidelines
Business Cards
Website landing page
Merchandise
Trade Show design
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We set deadlines for each deliverable and reviewed each item on a weekly basis until complete. It was a completely consultative process and we have been very happy with has been delivered.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
It was a consultative process and we agreed to set timelines and/or moved to new deadlines based on particular circumstances. There were no surprises.
What was your primary form of communication with Xhilarate?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They had the ability to flex resources depending on the project need. Regardless of whether they were Xhilarate FTE or contract employee, everyone worked as a cohesive team.
Are there any areas for improvement or something Xhilarate could have done differently?
Without getting into minutaie, nothing comes to mind.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Web Design, Branding & Graphic Design for Laboratory
“They dig deep to understand our needs and work hard to exceed our expectations.”
Sep 6, 2024
Program Manager, Laboratory
Anonymous
Other industries
Albuquerque, New Mexico
11-50 Employees
Phone Interview
A laboratory has hired Xhilarate to design a suite of business cards, lanyards, promotional materials, and other print collateral. They've also helped develop graphics and web designs for internal sites.
Xhilarate has delivered a dozen great designs, all reflecting the client's desired look and feel and matching their brand and style. They often deliver early and always within budget. Above all, their user-centric, transparent design approach and attention to the client's needs stand out.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there. I’m a program manager for a talent pipeline at a national laboratory.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Xhilarate? We needed a company that could help us design and lay out print collateral and website design.
SOLUTION
What was the scope of their involvement? We’ve asked Xhilarate to develop a suite of business cards, lanyards, and other promotional products. We’ve given them guidance on what we wanted, and they’ve come back with at least a dozen design options. Following an internal approval process, we’ve selected the designs we liked the most and moved forward to discuss quantities and other variables.
After that, Xhilarate has implemented the designs and provided proof and samples of the final output. From there, we’ve finalized some details and made minor tweaks to ensure the final output matches exactly what we wanted. They’ve also helped us develop graphics and web designs for our internal sites.
What is the team composition? We work with three people from Xhilarate: Russ (Partner, Client Relationships), who acts as the project lead, and two designers.
How did you come to work with Xhilarate? We found them online, among other options. Their graphics were the best-looking and best represented the style we were going for.
How much have you invested with them? We’ve spent around $10,000–$15,000.
What is the status of this engagement? We started working together in January 2024, and the engagement is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement? We thought we were going to get two or three collateral design options, but Xhilarate has created at least a dozen really fantastic designs. It was difficult to choose the ones we liked the most because they were all so good.
Sharing measurable outcomes is also a little challenging because they’ve delivered art — it is subjective. Xhilarate has produced a suite of collateral and promotional materials that have met the look and feel we were going for. Our company has strict parameters around stylizing and branding, and they’ve been able to follow those to a T. However, they’ve still been able to be creative within those parameters and produce something we’re really happy with. Their site designs, which we've deployed on four or five sites, have been visited by thousands of people as well.
How did Xhilarate perform from a project management standpoint? Xhilarate has performed well in terms of project management. They often deliver early to ensure that we have plenty of time to meet our goals. They’re attentive to that, which is awesome. They’re also able to work within our budget and deliver great value for what we pay.
We typically communicate via phone calls, video calls, and email. We go through an iteration of proofs. Their design approach is user-centric, and they keep us engaged every step of the way to ensure transparency. They guide us step by step, which I think has contributed to how good the quality of the outcome has been and how it has exceeded our expectations.
Are there any employees from the service provider's team that you would like to give a shout-out to in this review? I would like to give a shout-out to Russ, who we engage with the most. He has been really awesome and has made this feel like a true partnership.
What did you find most impressive about them? Xhilarate has been incredibly awesome.The quality of their work and the aesthetic that they offer have really stood out to us and are definitely why we chose them in the first place amongst our other options. The Xhilarate team has been wonderful, service-oriented, friendly, and easy to work with. They dig deep to understand our needs and work hard to exceed our expectations.
Are there any areas they could improve? I don’t have any constructive feedback for now. Everything they’ve done has been on point.
Do you have any advice for potential customers? Be prepared with exactly what you want. Don’t be afraid to get into the details, and be very specific with what you want because they’re willing and able to take on and exceed your expectations.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 21-30 of
31 Reviews
Our Story
Xhilarate began as a digital-first agency and has evolved into a full-service branding, design, and digital agency helping organizations build, grow, and transform their brands across every touchpoint. Independently owned and fully remote, we assemble custom teams of senior-level experts tailored to each client’s needs—allowing us to stay nimble, collaborative, and competitively priced while delivering strategic, creative solutions that engage, excite, and inspire.
Meet the Team
Russ NapolitanoPartner, Creator of Opportunities
Russ is endlessly curious, using thoughtful questions and experience to uncover insights, build trust, and inspire meaningful solutions. Many of his client partnerships span 30+ years—a reflection of collaboration, relationships, and results.
Michael McDonaldCo-Founder, Creative Lead
Michael is a Co-Founder and Creative Lead known for transforming strategy and insight into award-winning brand experiences. His work has earned industry recognition and client trust by turning complex challenges into compelling creative solutions.
Bobbie MorganProject Manager
Bobbie brings 12+ years of marketing and communications experience and has managed more than $15MM in creative projects. She is relentless about keeping projects on track, on time, and on budget while delivering effective creative solutions.
Ryan BonnerBrand Strategist
Ryan is a seasoned brand strategist and “brand wizard” who uncovers the magic in brands through deep research, insight, and storytelling. His award-winning work helps organizations build meaningful connections with diverse audiences.
Ryan SchlegelSenior Designer
Ryan brings 20+ years of experience creating impactful print and digital design solutions. He helps clients build, evolve, and refresh brand identity systems through thoughtful, strategic creative across a wide range of industries.
Adam NicholsLead Developer
Adam brings nearly 20 years of experience in web development, project management, and digital strategy. As Xhilarate’s web development lead, he delivers high-performing digital solutions for clients from startups to Fortune 500 brands.
Karen SeymourSocial Storyteller & Digital Strategist
Karen helps mission-driven organizations expand their reach through smart, story-driven digital campaigns. With 15+ years of leadership experience, she transforms complex ideas into clear, engaging messaging that builds connection and impact.
Rose KilbaneProduction Artist
Rose is a seasoned production artist and designer with 10+ years of experience transforming complex ideas into intuitive visual systems. With a user-first mindset and industrial design background, she creates polished, impactful creative solutions.
Luke RaffertyVideo Guru
Luke is an award-winning videographer and filmmaker known for compelling digital storytelling. He has created cinematic content for brands including 21st Century Fox, JetBlue, American Airlines, and National Geographic.
What Sets Us Apart
Senior Expertise. Teams Built for Your Needs
We assemble custom teams of senior-level experts based on each client’s specific needs, ensuring strategic thinking, creative excellence, and specialized expertise on every engagement.
Nimble, Flexible Approach
Our agile structure allows us to move quickly, adapt seamlessly, collaborate efficiently, and deliver exceptional value without the layers and overhead of larger agencies.
Strategy + Creativity + Execution
We combine brand strategy, design, digital, content, and development under one roof—creating integrated solutions that not only look great, but drive real business impact.
Premier Verified means Clutch independently confirmed Xhilarate is a legally registered business, has had its financial risk status checked (Creditsafe: Moderate Risk), and is backed by 29 verified client reviews averaging 5.0 stars.
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