WP Pals

BACKGROUND

Please describe your company and position.

I am the Executive Director of National Organization of State Associations for Children (NOSAC)

Describe what your company does in a single sentence.

We are a national membership organization that provides expertise and advocacy on children and youth services, policy and best practices.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Pals to accomplish?

• Redesign our website

SOLUTION

How did you find WP Pals?

• Online Search

Why did you select WP Pals over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from WP Pals were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Phases of website redesign:

• transition from SquareSpace to WordPress
• weekly updates
• corrections and launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Timely delivery of redesigned website, customer service, and communication throughout each phase of design/development.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WP Pals LLC was outstanding in their professional service delivery, and we are very pleased with our new website. They were timely and responsive.

What was your primary form of communication with WP Pals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their commitment to quality, communicating details and answering questions, and their desire to work with us on a limited budget.

Are there any areas for improvement or something WP Pals could have done differently?

I have no deficits to report.

BACKGROUND

Please describe your company and position.

I am the Board of Director of Lady's CoCo Classic

Describe what your company does in a single sentence.

We are a non-profit organization that raises money for autism awareness and donates funds locally and to Autism Speaks by holding an fishing tournament all-womens.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Pals to accomplish?

• Re-Design Website
• Integreat Waiver Form
• Create More Forms via Website

SOLUTION

How did you find WP Pals?

Online Search

Why did you select WP Pals over others?

• Pricing fit our budget
• Great culture fit

How many teammates from WP Pals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They were able to integrate forms into the web design as well as upload a waiver to have during our registration process.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Constant updates from project manager along with timing of 3 invoice payments to document phases of project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered very much on time and they were always responsive to my ideas and thoughts!

What was your primary form of communication with WP Pals?

Email or Messaging App

What did you find most impressive or unique about this company?

I found the most unique that they did not try to sell me in our first call and listened to what I needed as a company. They took all of the information and created two different plans for me to pick from.

Are there any areas for improvement or something WP Pals could have done differently?

Not that I can think of!

BACKGROUND

Please describe your company and position.

I am the Owner of Solar Flair Eyewear

Describe what your company does in a single sentence.

Sell luxury and designer eyewear

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Pals to accomplish?

• Rebuild website

SOLUTION

How did you find WP Pals?

Other

Why did you select WP Pals over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

WP Pals built an entire new website for me! We discussed exactly what I wanted and they delivered. Joshua has been amazing throughout the entire process. He is speedy to respond, prompt and thorough.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tangible working website able to accept payments

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very prompt

What was your primary form of communication with WP Pals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very professional and always available to help.

Are there any areas for improvement or something WP Pals could have done differently?

Our communication was primarily via email however we did have a few virtual video calls. They never turned their cameras on so I never put a face with a name.

BACKGROUND

Please describe your company and position.

I am a Manager at Wright Vineyards, LLC

Describe what your company does in a single sentence.

We are a locally owned vineyard and winery.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Pals to accomplish?

• Design website
• Establish e-commerce

SOLUTION

How did you find WP Pals?

• Referral

Why did you select WP Pals over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me

How many teammates from WP Pals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Helped design website including e-commerce options.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Weekly meetings via zoom, prompt communication, friendly, patient, met projected timeline

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes, the team met it's timeline commitment and were very responsive and proactive. They communicated via virtual meetings, text, and email

What was your primary form of communication with WP Pals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I was impressed by their great teamwork, prompt communication, and high level of expertise.

Are there any areas for improvement or something WP Pals could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the Owner of RogueMermaid Media Publishers

Describe what your company does in a single sentence.

Writing, edititng, and publishing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WP Pals to accomplish?

• To fix my website

SOLUTION

How did you find WP Pals?

They contacted me

Why did you select WP Pals over others?

• Pricing fits our budget

How many teammates from WP Pals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I asked them to fix my website that was very plain and confusing to visitors.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• More traffic and compliments from people who hated the old site

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They met my needs with grace and aplomb.

What was your primary form of communication with WP Pals?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The quickness of response and willingness to help create.

Are there any areas for improvement or something WP Pals could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the CEO of Chimera Clinical Management, a clinical research consulting company servicing the pharma, biotech and device industries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WP Pals?

We needed a web presence.

SOLUTION

How did you select this vendor and what were the deciding factors?

We interviewed a number of web design firms and selected WP Pals, due to their design process, guarantee of satisfaction and sample sites.

Describe the project in detail and walk through the stages of the project.

After a number of meetings to discuss the project, WP Pals had elicited our content ideas and our likes and dislikes, they proposed a number of ideas for web and logo design. Through the next month they refined the designs. We are extremely pleased with the results.

How many resources from the vendor's team worked with you, and what were their positions?

We worked with three people. They were all responsive and extremely helpful in realizing our goals.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have had nice feedback from our clients once they see the website.

How effective was the workflow between your team and theirs?

The team was super responsive and efficient.

What did you find most impressive or unique about this company?

I was amazed that they were able to elicit our design ideas - we're a medical consulting firm and we are NOT good at visualizing a marketing end result. But somehow they were able to get us to contextualize what our needs were.

Are there any areas for improvement or something they could have done differently?

Not a thing.

BACKGROUND

Please describe your company and your position there.

Vocal coach and YouTube reactor

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WP Pals?

Created a pop up email data collection and updated old contact forms. Integrating them with mail chimp.

SOLUTION

How did you select this vendor and what were the deciding factors?

I posted on Facebook a while ago and why replied

Describe the project in detail and walk through the stages of the project.

They first researched my website to see what was working and then looked for the correct options for me before then setting the system up.

How many resources from the vendor's team worked with you, and what were their positions?

Sorry I don’t know

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

They're really knowledgeable and looked for the best option for me.

How effective was the workflow between your team and theirs?

Excellent

What did you find most impressive or unique about this company?

Individual care

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

Co-Owner of a Dubai based International Cosmetic brand.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WP Pals, and what were your goals?

We tasked WP PALS with designing and implementing an e-commerce site that represented our brand.

SOLUTION

How did you select this vendor and what were the deciding factors?

After speaking with Aaron and his team we checked all of their reviews. We felt comfortable either the team, even with an 8 hour time difference.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

After speaking with the WP PALS team Aaron and his team set to work on the design. Our site was challenging as we have both physical stores, distributors and e-commerce that required payment portals. The team suggested types of photos and descriptive messaging to aid the shopper.

How many people from the vendor's team worked with you, and what were their positions?

We have been in contact with 2 different people for our entire journey

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We received a lot of queries and increased the sales after launching the website

Describe their project management style, including communication tools and timeliness.

Aaron, Hamza and the back office team has patiently guided us throughout the setup and after sales. They were attentive to our request and requirements and supplemented with suggestions.

What did you find most impressive or unique about this company?

They were professional, friendly, and patient and their unique way of dealing with us knowing the time differences.

Are there any areas for improvement or something they could have done differently?

Nothing I can remember

BACKGROUND

Please describe your company and your position there.

Im the owner of Erisell Style

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WPPals, and what were your goals?

We sell jewelry

SOLUTION

How did you select this vendor and what were the deciding factors?

Referred by a friend

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kick off meeting to discuss our goals and objectives. From there the team delivered mock ups for our site. After a few iterations their team developed my Shopify store

How many people from the vendor's team worked with you, and what were their positions?

The project manager and designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I speak for the entire Erisell team when I tell you how pleased we are with the web site Wppals designed for us. Erisell needed a site that addressed varied aspects of our retail store and Wppals met those needs and much more! We have had nothing but rave comments about the site. I personally want to thank Wppals and your staff for their patience and diligence in promptly meeting each of our requests for the site during its development. Highly recommend 10 out of 10.

Describe their project management style, including communication tools and timeliness.

We had weekly meeting with Aaron the project manager. If there were delays they let us know right away.

What did you find most impressive or unique about this company?

They gave us a professional site that was easy to use and update. They took the time to train on every aspect

Are there any areas for improvement or something they could have done differently?

No we are very pleased

BACKGROUND

Introduce your business and what you do there.

I’m a freelance project manager at a mortgage consulting company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WPPals?

We needed a company that could create a landing page for us in WordPress.

SOLUTION

What was the scope of their involvement?

We hired WPPals to design and build a landing page from scratch using WordPress. They’ve also helped us set up and integrate Google Analytics as well as our CRM into the site.

What is the team composition?

I’ve worked directly with Hamza (Co-Founder).

How did you come to work with WPPals?

I was contacted by someone from WPPals through Facebook, so I did some research. I saw that they had great reviews, so I decided to give them a try.

What is the status of this engagement?

We started working together in February 2021, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WPPals has created and delivered exactly what we wanted. We’re very happy with the final product.

How did WPPals perform from a project management standpoint?

WPPals has done a great job in terms of project management. They’re very communicative. We primarily communicate through the phone.

What did you find most impressive about them?

Whenever we have a request, WPPals gets it done very quickly. I also appreciate how they’re always there when we need them, and I like the fact that I can just text them my requests directly, and they’ll get back to me in no time.

Are there any areas they could improve?

No.

Do you have any advice for potential customers?

Make sure to clearly explain what you’re looking for and provide them with whatever resources and information they need to do their job.