Wow-How Studio

BACKGROUND

Introduce your business and what you do there.

I'm a business development manager at Innogy Consulting, the in-house consultancy at a large German energy corporation. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wow-How Studio?

We wanted to find someone to produce a video explaining one of our new services. 

SOLUTION

What was the scope of their involvement?

The team at Wow-How Studio did a full-service production. They handled pre and post-production, including voiceovers and music. 

What is the team composition?

We primarily communicated with one person who acted as our project manager. This streamlined the process for us because they acted as a liaison between the teams. 

How did you come to work with Wow-How Studio?

We met some of the team members at a web summit in Lisbon and they approached us about working together.  

How much have you invested with them?

This video cost about €5,000 (approximately $5,500 USD). 

What is the status of this engagement?

We worked on this project from November-December 2019.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

It helped us explain the new service to our target audience. The video was great and we’ve been pretty satisfied with the outcome. The video wasn’t highly-technical, but they executed it well. 

How did Wow-How Studio perform from a project management standpoint?

They have great project management. Deadlines were met and they were always reachable for us.

What did you find most impressive about them?

I was impressed with their communication. They were very quick in responding to feedback on what needed to be changed. 

Are there any areas they could improve?

The communication about payment could’ve been improved. As a large corporation, it can take a couple of weeks for us to process payments and they were a bit pushy about it. 

Do you have any advice for potential customers?

It is beneficial to establish milestones and goals at the beginning of the project. As I said earlier, it would be helpful to clarify payment cycles on both ends. 

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager of a global education system which offers a Master's in International Management degree in 33 different countries.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wow-How Studio?

Our company is very well known by our stakeholders, but it is also a very complex organization to describe. We were tasked with creating a video that would explain what we are in under 3 min.

What were your goals for this project?

Build an understanding of what our organization does in the most simple manner.

SOLUTION

How did you select this vendor?

We were actually contacted by this vendor exactly at the moment we were looking to put this video together.

Describe the video(s) and the process in detail.

The WowHow group was so easy to work with. We drafted a contract and got to work within a very short amount of time. The lead the entire process, starting with choosing a style and sharing branding guidelines. This was followed by a storyboard. This part was the only area that needs improvement as the english was not great and the understanding of the organization was not as good as it could have been. That said, our collaboration worked very well and they incorporated the feedback very well. Then they completed the visuals and we chose a voice over and music. The first recording was ok, but the reader mispronounced our organizations name, so we had to do a second. The second time was perfect and I was very impressed with the final outcome. Our organization loved the video and it is being adopted worldwide.

What was your vendors' project management or feedback process?

They took care of everything. It was a very smooth process.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We will only see results in the coming year, but first subjective feedback was very positive.

How effective was the workflow between your team and theirs?

Perfectly fluid.

What did you find most impressive about this company?

The positive energy, the speed and agility.

Are there any areas for improvement?

Hire native English speakers for the storyboard development.

BACKGROUND

Please describe your company and your position there.

As a user acquisition manager at Mistplay, my team and I responsible for media buying and determining when new creative content is needed for our marketing campaigns.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wow-How Studio?

We hired WowHow to produce a short animated video that would be used through out our digital marketing channels.

What were your goals for this project?

Our goal was to outsource the production of this video as we lack the in-house team. We also wanted to make with an agency that would have strong project management capabilities to ensure that the not too much of our team's time would be required during the production.

SOLUTION

How did you select this vendor?

WowHow reached out to our team and we found that based on their past work, they would be a good it for this project.

Describe the video(s) and the process in detail.

Video description: A character is shown trying alternative solutions to our product and finds that the solution we offer is the 'funnest' and allows them to reach their goals.

Process: We worked with an PM that provided us with tools to properly review and leave feedback on the content. They provided us with a script, then a story board then finally with iterations of the final version of the video until we were satisfied.

What was your vendors' project management or feedback process?

We found the PM very professional and always answered our emails in a timely fashion. They were helpful in communicating our needs to their designers and always asked for our confirmation before moving on to the next phases.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have just launched the videos and will have to review results in the coming weeks.

How effective was the workflow between your team and theirs?

Very effective. No time wasted, no need to repeat steps.

What did you find most impressive about this company?

The professional project management during the video's production.

Are there any areas for improvement?

We thought that some of the storyboard sketches sent had mistakes, which our team didn't want to see in the final video. We weren't certain if these errors were due to the fact that storyboards are not supposed to be exact or whether their team actually had made mistakes, which if not corrected would end up in the final video. We ended up making the corrections assuming that the storyboard needed to be exact.

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager of the Email Client Software called Mailbird.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wow-How Studio?

We need to get an explanatory video done, to demonstrate briefly what Mailbird is and why it is a great tool for teams. That's where Wow-How studios came in.

What were your goals for this project?

To have a short animation video done, that we can place on our website for new users to understand within 1.5min what Mailbird is and does exactly.

SOLUTION

How did you select this vendor?

Their communication was super professional. In addition to that, they were the only vendors that actually checked our website to send me animation examples that would match our current tone and brand. That was super helpful as I would only see examples that made sense to me and I didn't have to go through their entire website to find the ones that I would like. Their price was within our budget too.

Describe the project in detail.

The entire project is split up into different steps. After we agreed to work together, we set up a phone call. During this phone call, we discussed the project details and the steps in which it will be done. We set up different milestones for each step taken and walked through them. The steps are easy to understand and through their constant and professional communication, I was always able to follow where we were in the process.

What was the team composition?

I had one main point of contact. I know there were more people involved, but for me, it was great to be in touch with one person only.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have just finished the project and will implement it on our website within this week. I will know more in about 1-2 months time.

How effective was the workflow between your team and theirs?

It was super structured and professional. No hiccups or unanswered messages throughout the entire time.

What did you find most impressive about this company?

Their preparation of the quote, when they send me all the examples that could match our company style. Also, I didn't need to explain much. Their questionnaire is easy to fill in and they create a perfectly fine video just based on that:-)

Are there any areas for improvement?

Not that I can think of right now:-)

BACKGROUND

Please describe your company and your position there.

I am the CMO and Co-founder of Blockpayd AB, a Swedish start-up developing the first decentralized marketplace between business of the tourism industry.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wow-How Studio?

We have an immensely complex product, and we needed a creative agency to help us create a 1 minute explainer video, that included a script, animations, voice over and music. It was a great creative process between both of our teams to come up with the final result.

What were your goals for this project?

Our goal was to create this video the encompass our solution and have it delivered before our company debut at the websummit 2019.

SOLUTION

How did you select this vendor?

I have shortlisted over 11 suppliers, and interviewed each one and sampled their existing portfolio and asked them for an initial feedback on how they would approach this challenge. Wow-how stood out from the competition with a solid creative approach and an unbeatable price-to-value proposal.

Describe the video(s) and the process in detail.

The video is a very straight forward 1 minute explainer that takes the viewer from the statement problem, introducing our solution to the problem, and then exploring the features of this marketplace. I was assigned an account manager and a production manager.

We have worked closely over a period of 3 weeks with constant meet-up and emails back and forth until we have narrowed down to our final product. The team was extremely responsive and hard-working, I have worked with countless agencies over my 11 year career, and so far this was one of the best experiences I have had.

What was your vendors' project management or feedback process?

It was very straight forward. At the beginning of the project we got a scoped out deliver date and timeline for feedback and delivery of each assets. Script, storyboard, Voice Over, Music and finally the first draft of animations.

We had a dedicated project/production manager that was available at all times to talk calls and discuss the deliverable and generally they have kept to all the timelines that they have committed to at the commencing of the project.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The video was a great hit. We loved it, it was above our expectations and we have received great feedback from customers and stakeholders. We were able to simplify a very complex concept that we have struggled in the past to explain to non-technical people. We think it was a great success.

How effective was the workflow between your team and theirs?

The project team was amazing. Really easy to communicate with, they are always available to jump on a call and clarify any issues. They use the latest collaboration tools to ensure proper feedback is registered and actioned. The same goes for sign-offs they were very organized and diligent. It was a pleasure to work with them.

What did you find most impressive about this company?

Their experience as a team, their attention to detail, and their customer service. This something we certainly miss in Scandinavian countries. The team works really hard and makes sure to deliver on their promises with a positive attitude and with a customer first mindset.

It was really a pleasure to work with the team, and we have enjoyed the quality of the work and final product.

Are there any areas for improvement?

None that I can think off. Just keep doing what you are doing wow-how studio. We are very happy with our experience and end-results and are most certainly going to work with them again.

BACKGROUND

Please describe your company and your position there.

President of D2A audio, an audio system manufacturer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wow-How Studio?

A product production video

What were your goals for this project?

A professional grade video that highlights the product features and benefits.

SOLUTION

How did you select this vendor?

Based on the reviews at Upwork and the dialog we had.

Describe the video(s) and the process in detail.

Its a 3D video that shows all the pieces that make the unit, and talks about the technology and highlights of its features.

What was your vendors' project management or feedback process?

Very smooth dialogue with frequent reviews and feedback system.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The project was completed, exceeding our expectations. We have received positive feedback on social media and online as well.

How effective was the workflow between your team and theirs?

very effective, smooth and productive.

What did you find most impressive about this company?

They are definitely professionals and on top of their game. The outcome shows this.

Are there any areas for improvement?

Nothing I could add.

BACKGROUND

Please describe your company and your position there.

I'm the Marketing & Communication Manager of TeiaCare. TeiaCare is an Italian digital health company, born in 2018, with the aim of transferring technology and innovation knowledge to nursing homes. Our ambition is to improve the quality of residents' assistance, support professional caregivers and make nursing homes advanced environments.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wow-How Studio?

TeiaCare needed a Corporate video to be made for an international project and that's why we turned to the Wow-How Studio.

What were your goals for this project?

Create an effective, clear and above all impactful video that could stimulate and fascinate the viewer.

SOLUTION

How did you select this vendor?

Thanks to a friend who had already worked with them.

Describe the video(s) and the process in detail.

The video tells of TeiaCare and its mission, as well as its Ancelia product. Launch a call to action with a clear message.

What was your vendors' project management or feedback process?

We have worked very tightly and above all in constant updating. The team was well structured and worked well incorporating my indications.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

For now we have not yet published the video so I cannot share further results.

How effective was the workflow between your team and theirs?

Very effective. I worked directly with their team and I really enjoyed it. Professional, fast and above all creative.

What did you find most impressive about this company?

Punctuality in deadlines and above all reliability.

Are there any areas for improvement?

No

BACKGROUND

Please describe your company and your position there.

Go Power! is a trusted, recognized leader in mobile power technology. Since 1996, our high-quality solar chargers, inverters, controllers, and power accessories offer a durable, dependable, and cost-effective solution for mobile power needs where grid power is inaccessible, unavailable, or unsustainable. As the Marketing Manager, I am responsible for all internal and external communications, training, advertisements, product assets and digital properties for the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wow-How Studio?

We hired Wow-How Studio to create a short, loopable animation that we could use at a trade show booth and online.

What were your goals for this project?

Our goal for this project was to have a visual explanation of the benefits of our newest solar-powered charging system, geared to the heavily industrial Fleet Truck industry.

SOLUTION

How did you select this vendor?

I selected Wow-How based on their glowing recommendations from past projects, their speed at which they responded to my request, and the ability to deliver the asset within the timeframe I needed it.

Describe the scope of their work in detail.

Wow-How was very in depth with their SOW. From day one they made sure they understood the goals of the project, the audience that would be seeing it, and the visual that my team had in our heads. We had an initial kickoff call, in which i reviewed my goals for the project, the company values, and the scope of the project as I saw it.

From there, the staff at Wow-How started sending scripts, storyboards and drafts for us to review. Once those were approved they quickly and effectively put it into a visual that surpassed our expectations.

What was the team composition?

I personally worked with four different members of the team, each very friendly and set on getting our task completed on time and in budget. The talent at Wow-How was outstanding.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With the animation in hand we were able to land a number of quality leads from the trade show. We're also working on using this in our reseller showrooms in order to drive more sales. This asset has opened a number of doors for us.

How effective was the workflow between your team and theirs?

The team as a whole was easy to communicate with and very responsive.

What did you find most impressive about this company?

The skill and clarity of all the staff members I interacted with was outstanding. Also, the caliber of the animation was nothing short of superb.

Are there any areas for improvement?

None that I can see!

BACKGROUND

Introduce your business and what you do there.

I am the marketing manager of a fashion marketplace app where people can buy and sell clothing.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Wow-How Studio?

We hired Wow-How Studio to create an educational series to inform our users about several features within the app. We wanted the animations to show how to report users in the app, how to use the search function, and other things our support team gets tickets for every day. 

SOLUTION

What was the scope of their involvement?

So far, they’ve produced one video for us, and we use it more as a proof of concept (POC) item. This one focused on our search functionality, but we won’t be launching it just because we need to do more work on the feature with our product team. 

We handle the copy and storyboarding with our internal teams, so we provide those materials to their team to animate it. Together, we did a couple of drafts and landed on a final animated product. We plan on doing at least two more videos with them. 

What is the team composition?

They’ve assigned a dedicated project manager, Anastasia (Business Development Team Lead, Wow-How Studio). They also provide a team of designers and some others working behind the scenes. 

How did you come to work with Wow-How Studio?

I was looking on Upwork because I knew we needed a pretty immediate start. After talking through the best options financially, we decided to create a contract with them rather than using a third-party service. I knew they weren’t going to take advantage of us and we wanted to continue using their services into the future while fairly compensating them.

How much have you invested with them?

We’ve spent around $1,000 on the video, and we’re projected to spend between $2,000–$3,000 by the end of the year. 

What is the status of this engagement?

We started working together in July 2019. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We haven’t launched the video, so we don’t have any metrics on how it could perform. However, as a POC, it has been approved by our CMO. Internal stakeholders are really happy with it. They have done exactly what we needed them to do, which was to prove videos like this are necessary. 

How did Wow-How Studio perform from a project management standpoint?

We’re in pretty constant contact with our project manager. We have video calls every week and communicate via email to send feedback back and forth. They use my preference for how we communicate, which is very helpful. I don’t think we need to jump on a Skype call for something that could be much more efficient in an email and they agree. 

What did you find most impressive about them?

Their speed and competency are amazing—we feel really lucky that they fully understand what we’re trying to do. They’ve followed our mood board exactly and are able to make every change we ask for very quickly. Out of all the teams we could have worked with, we’re happy we got an efficient team like them. 

Are there any areas they could improve?

Anything that could be done differently would be on our end. They’ve done what we’ve asked of them. 

Do you have any advice for potential customers?

The more clarity in your brief, the better. If you have everything determined about your project, they’ll be able to work more quickly and do better work. You should have a plan, script, storyboard, and other things nailed down before getting them involved so you can be most efficient. 

BACKGROUND

Please describe your company and your position there.

Silarius is the premier IT and surveillance store in the US. I am the founder of the company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wow-How Studio?

We wanted to create a promotional video for marketing purposes.

What were your goals for this project?

We wanted our video to be extremely unique in the eyes of the viewer. 3D and epic music included.

SOLUTION

How did you select this vendor?

They reached out to me via Linkedin and we started a conversation and took it from there.

Describe the video(s) and the process in detail.

The end result is purely amazing ! The process to the end result was smooth and easy . Natalia and Julia from the Wow-How team were easy to work with and absolutely communicative through out the process .

What was your vendors' project management or feedback process?

They constantly reached out and gave fluent updated on the project and always asked for my opinion and desire for changes.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

I just receive the final project product and it is amazing. I have nothing to share at this point as I will only start my marketing process tomorrow.

How effective was the workflow between your team and theirs?

The workflow was as smooth as it can be . Always very communicative and always there to listen to my feedback.

What did you find most impressive about this company?

First, they professionalism when it comes to video creation , those guys are bad-asses at what they are doing! Second - they were always very responsive to my questions and needs.

Are there any areas for improvement?

NO , I cannot say anything that can be better than what I experienced with WoW-How , they are truly WOW !