Workspace

BACKGROUND

Please describe your company and position.

I am the Co-Founder of One Day Escape

Describe what your company does in a single sentence.

We run One Day Escape, a boat tour operator in Split offering daily and private boat trips around the Pakleni Islands and Dalmatian coast.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Workspace to accomplish?

• Redesign the One Day Escape website with HR and EN languages
• Improve SEO, social proof, and luxury positioning
• Add private tours and transfer services pages
• Integrate Stripe payments while keeping Bokun bookings and KigoKasa connection
• Add FAQ and gallery sections
• Improve site performance and mobile experience

SOLUTION

How did you find Workspace?

We have worked with Workspace for over 5 years.

Why did you select Workspace over others?

• Great culture fit
• Company values aligned
• We have worked with Workspace for over 5 years.

How many teammates from Workspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Workspace handled discovery, UX and UI design, WordPress development, Stripe payments setup, Bokun and KigoKasa integrations, multilingual HR and EN content setup, SEO structure, FAQ and gallery modules, private tours and transfers pages, testing, launch, and ongoing maintenance.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Easier booking flow with supported card payments via Stripe and auto fiscalization support, more direct bookings, and better organic visibility after launching the HR and EN multilingual site.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time, communicated clearly, and adapted fast to our feedback and new requests during the redesign.

What was your primary form of communication with Workspace?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Strong domain knowledge in charter and tour booking systems, with end-to-end support from idea to realization.

Are there any areas for improvement or something Workspace could have done differently?

No major issues, the process went smoothly and met our expectations.

BACKGROUND

Please describe your company and position.

I am the Owner of Spalatum Transfers

Describe what your company does in a single sentence.

Spalatum Transfers provides private airport and long distance transfer services across Croatia for tourists and business travelers.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Workspace to accomplish?

• Design and develop a modern, mobile first website for private transfer bookings
• Build a clear and fast booking flow with predefined routes and custom inquiries
• Integrate secure online payments into the reservation process
• Present services, fleet, and destinations in a structured and professional way
• Improve visibility on Google and increase direct bookings

SOLUTION

How did you find Workspace?

Referral

Why did you select Workspace over others?

• Close to my geographic location
• Referred to me

How many teammates from Workspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Workspace handled the project from start to finish.

They helped us define the booking logic, key routes, and target users, then designed and built a mobile first website tailored to private transfers.

The site was developed in WordPress with WooCommerce, including a custom booking system with automatic pricing, myPOS online payments integration, inquiry forms, email notifications, SEO setup, testing, and full launch support.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Increase in direct online bookings within the first months after launch
• Higher conversion rate on mobile devices due to simplified booking flow
• Reduction in manual booking coordination through automated confirmations and payments
• More inquiries from international customers through improved SEO structure
• Faster booking process, from route selection to payment completion

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was clear and structured from day one.

They defined milestones, shared timelines, and kept us updated throughout the process. Most deliverables were completed on time, and when adjustments were needed, they communicated early and proposed solutions.

They were responsive, open to feedback, and quick to implement changes, especially around booking logic and pricing rules. Communication was direct and efficient.

What was your primary form of communication with Workspace?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was how well they understood our business.

They did not only build a website, they helped us structure pricing, routes, and booking logic in a way that works in real life. The final result is simple for customers and easy for us to manage.

Are there any areas for improvement or something Workspace could have done differently?

Nothing significant. Everything worked as agreed.

BACKGROUND

Please describe your company and position.

 I am the Board Member of a Boat booking company

Describe what your company does in a single sentence.

Our company is an online booking platform that lets users search, compare, and book yachts and catamarans in one place.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Workspace to accomplish?

• Build an end to end online boat booking platform
• Enable search, comparison, and online booking of yachts and catamarans
• Centralize fleet, availability, and reservation management

SOLUTION

How did you find Workspace?

• Online Search
• Referral

Why did you select Workspace over others?

• High ratings
• Close to my geographic location
• Referred to me
• Company values aligned

How many teammates from Workspace were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Workspace took care of the full design and development of our platform, from early planning to launch.

They built the public booking website where users can search, compare, and book yachts and catamarans online, with real time availability, clear pricing, and online payments. They also delivered a custom admin dashboard for managing the fleet, availability, reservations, and customer inquiries, with integrations to MMK, NauSYS, and Stripe.

The final deliverables included the booking platform, admin system, third party integrations, and a live production setup ready for growth.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The platform launched with a fully functional end to end booking flow, allowing customers to complete reservations online instead of through manual inquiries. Internal booking and fleet management time was significantly reduced thanks to the centralized admin system, and the team gained real time visibility into availability, pricing, and reservations. The platform is now ready to scale marketing and sales with a conversion focused booking experience in place.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Workspace’s project management was clear and reliable throughout the project. They worked in defined phases, communicated progress regularly, and kept us aligned on priorities and timelines. Deliverables were completed on time, and when requirements evolved, they were responsive and quick to adapt. We always had direct access to the team and felt supported in both decision making and execution.

What was your primary form of communication with Workspace?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was their deep understanding of the charter business and how booking platforms need to work in practice. They already knew the workflows, constraints, and integrations typical for the charter industry, which saved a lot of time and back and forth. On top of that, they acted as a true one stop shop, covering product strategy, design, development, integrations, and launch, which made the whole collaboration smooth and efficient.

Are there any areas for improvement or something Workspace could have done differently?

No major areas for improvement. Workspace delivered at a high level across the project and should keep operating the same way.

BACKGROUND

Please describe your company and position.

I am the Senior Adviser, Technology Park Split of Technology Park Split

Describe what your company does in a single sentence.

Technology Park Split supports the growth of startups and innovative companies by providing an innovation ecosystem infrastructure, business support, and programs that connect entrepreneurs with mentors, partners, and opportunities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Workspace to accomplish?

• Align the conference visual identity across all digital touchpoints.
• Ensure clear, consistent communication for attendees, speakers, and partners before and during the event
• Create cohesive accreditation and badge assets to support smooth check-in
• Increase pre-event reach and engagement through coordinated social media visuals and posts

SOLUTION

How did you find Workspace?

• Referral
• Other

Why did you select Workspace over others?

• High ratings
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Workspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Workspace provided end-to-end design and digital communication support for our Innovate Split conference. Their scope covered adapting and applying the event’s visual identity across all channels and producing the full set of promotional and operational assets needed before and during the event. They worked closely with our organizing team to ensure consistency, fast turnarounds, and on-time delivery—especially as timelines and requirements evolved in the lead-up to a live event.

Key deliverables included:

• Visual identity adaptations and design guidelines for digital use
• Social media assets for announcements, promotions, and ongoing updates (post and story formats)
• Digital promotional materials for attendees, speakers, and partners
• Accreditation and badge visuals for different attendee groups (speakers/partners/participants)
• On-site and online communication materials to support the conference experience and real-time updates

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Stronger pre-event reach and engagement: Our conference announcements and promotional content performed better due to consistent, high-quality visuals and coordinated posting.
• More consistent brand presence: The visual identity was applied uniformly across channels, which improved recognition and made the event look more professional and cohesive.
• Smoother on-site operations: Clear accreditation and badge assets helped streamline check-in and reduced confusion for different attendee groups (speakers, partners, participants).
• Positive stakeholder feedback: We received strong feedback after the event about the overall look, clarity of information, and professionalism of the materials.

Consistent design across channels improved attendee and partner experience, reflected in positive post-event feedback.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Workspace’s project management was smooth, proactive, and well organized. They set clear priorities with us, kept deliverables moving through short feedback cycles, and consistently delivered items on time, even with the fast turnarounds and last-minute adjustments that come with a live event. They were highly responsive, quick to incorporate feedback, and flexible when our needs shifted, while still maintaining a consistent visual standard across all materials.

What was your primary form of communication with Workspace?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to maintain a strong, coherent visual identity across a large number of deliverables while staying fast and flexible stood out. They clearly understand the pace and complexity of event work (tight deadlines, multiple stakeholder groups, and frequent last-minute changes) and still delivered consistently high-quality assets with great attention to detail and communication throughout.

Are there any areas for improvement or something Workspace could have done differently?

Overall, the collaboration went very smoothly and we were happy with the outcome. If anything, the only improvement would be on our side, locking certain inputs slightly earlier would reduce last-minute iterations. Workspace handled changes quickly and professionally, so there’s nothing major we’d point out as a gap.

BACKGROUND

Please describe your company and position.

I am the Content & social media executive of Sailweek

Describe what your company does in a single sentence.

Package sailing holidays in croatia and greece 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Workspace to accomplish?

• New website
• New booking system
• Web Maintenance

SOLUTION

How did you find Workspace?

Referral

Why did you select Workspace over others?

• Close to my geographic location
• Pricing fit our budget
• Company values aligned

How many teammates from Workspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Workspace handled a full redesign and rebuild of our Sailweek website. This included modernising the look and feel, improving the overall user experience, creating new layouts for our routes and product pages, and making the site faster and easier for our team to update. They also helped clean up our structure and navigation and made sure everything worked smoothly on mobile.

They now provide ongoing maintenance for us and are currently developing a new booking flow to make the customer journey even smoother.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After the refresh, we saw better engagement across the site - lower bounce rate, longer time on page, and more visitors moving through our routes and booking info. We’ve also had more positive feedback from guests about how clean, modern, and easy the site feels. Even early on, it was clear the new structure made a noticeable difference in how people move through the site

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Workspace’s project management has been solid throughout. They’re organised, communicate clearly, and keep us updated on what’s happening at each stage. They’ve delivered the key parts of the project on time, and when we’ve needed changes or had questions, they’ve always responded quickly and been easy to work with. It’s felt like a very straightforward, no-stress process from our side.

What was your primary form of communication with Workspace?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most is that Workspace genuinely felt like part of our team rather than an outside contractor. They took the time to really understand our business model, how we operate, and what our guests look for. Even when we changed direction or refined ideas along the way, they were patient, flexible, and focused on finding the best solution for us. That level of involvement and understanding is pretty rare and made a huge difference to the final outcome.

Are there any areas for improvement or something Workspace could have done differently?

Honestly, we’ve been really happy with everything so far. If we had to mention anything, it would only be small things that come naturally with any ongoing project — nothing that reflects negatively on their work. They’ve been easy to communicate with, quick to respond, and overall great to work with, so there isn’t anything major we’d say they should have done differently.

BACKGROUND

Please describe your company and position.

I am the Head of Technology Transfer Office of University of Split

Describe what your company does in a single sentence.

Education and innovation support

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Workspace to accomplish?

• To redesign the old website to be more user oriented
• To add the newsletter registration button
• To create feedback form for receiving clients questions and inquires

SOLUTION

How did you find Workspace?

• Referral
• Other

Why did you select Workspace over others?

• Close to my geographic location
• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

We arranged Workspace for the rebuilding the old fashioned web page we used for our Technology Transfer Office. We were searching for more user centric design with easilly explained offerings for different client groups (e.g researchers, SMEs, startups). We also wanted to have add-ons for the newsletter registration and receiving clinets inquires for the services and events. Ivan was of a great help, very professional and efficent and always able to suggest solution that fits our limited budget but also aims in delivering fully changed website with all we have planned. His support also continued after we kicked-off new website and he was very supportive and agile in implementing changes after we startet using the website. Overall, very good collaboration. I would highly recommend Workspace!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• First demo of the website
• Add-ons installed
• Content delivered for the website
• Fully working website

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Overall, Wprkspace was meeting dedalines all the time, and usually they were the one pushing us to deliver the content needed from our side to prepare fully functional website

What was your primary form of communication with Workspace?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Very responsive and agile 
• Adabtible to the costumer needs and budget
• Open to suggest feasible solutions 

Are there any areas for improvement or something Workspace could have done differently?

No, everything was great

BACKGROUND

Please describe your company and position.

I am the Head of Science and Innovation of University of Split

Describe what your company does in a single sentence.

Higher education institution

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Workspace to accomplish?

• Promote our activities
• Convert visitors into leads

SOLUTION

How did you find Workspace?

Referral

Why did you select Workspace over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Referred to me

How many teammates from Workspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Workspace delivered a comprehensive custom design for our website, seamlessly integrated with WordPress. They conducted in-depth consultations to understand our needs, developed a unique and responsive design, and ensured SEO optimization from the ground up. The team expertly migrated our content, provided an intuitive content management system, and enhanced the user experience with clear navigation and interactive elements. 

Rigorous testing and quality assurance ensured top-notch performance across devices and browsers. Post-launch, they offered thorough training, ongoing support, and continuous maintenance, resulting in a visually stunning, highly functional, and user-friendly website that exceeded our expectations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We observed a 40% increase in website traffic, driven by enhanced SEO optimization and improved user experience. Average session duration increased by 30%, indicating higher user engagement, while the bounce rate decreased by 25%, showing that visitors are finding relevant and valuable content more effectively. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They adhered to a well-structured timeline and consistently delivered items on or ahead of schedule. The team maintained clear and open communication, providing regular updates and promptly addressing any concerns or changes we requested. Their responsiveness to our needs was outstanding, ensuring that any feedback was incorporated smoothly and swiftly. This proactive and client-focused approach significantly contributed to the project's success and our satisfaction with the final product.

What was your primary form of communication with Workspace?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Workspace was their unparalleled commitment to creating a website that truly reflected our brand identity while prioritizing user experience.

Are there any areas for improvement or something Workspace could have done differently?

Their commitment to excellence and customer satisfaction truly stands out, and we couldn't be happier with the results of our collaboration.

BACKGROUND

Please describe your company and position.

I am the CEO, Founder of Doktore, hitno!

Describe what your company does in a single sentence.

"Doktore, hitno!" is an online portal that provides health information in collaboration with doctors and health care professionals. The site offers readers information about doctors, surgeries, medical news, and the possibilities offered by modern medicine.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Workspace to accomplish?

• Web design
• Web development
• Business development

SOLUTION

How did you find Workspace?

Referral

Why did you select Workspace over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from Workspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved migrating the existing WordPress news portal to a new solution while retaining all news and other information. Apart from the technical aspect, the engagement included defining the visual identity and monetizing the site through Google Ads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result of the project, brand recognition increased, portal downtime was eliminated, revenue increased 30% through targeted advertising, and user engagement increased by 15% with an increase in average session duration and a 25% rise in click-through rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All deliverables were consistently provided on time, showcasing effective project management. Ongoing collaboration remains strong, reflecting their responsiveness to our needs.

What was your primary form of communication with Workspace?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impresses us most about Workspace is their deep understanding of the industry. Instead of just executing projects, they actively delved into understanding our problems, collaboratively solving challenges, and creating digital solution that added significant value to our business.

Are there any areas for improvement or something Workspace could have done differently?

We have no reservations and offer only positive recommendations for their work.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of Booker, a travel agency in Split, Croatia. We offer customized tours, private transfers, luxury charters, and premium private experiences focused on adventure, culture, and gastronomy along the Dalmatian coast.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Workspace?

We engaged Workspace to redesign our website with the goal of improving usability, modernizing the design, and better showcasing our customized travel services.

SOLUTION

What was the scope of their involvement?

Workspace has managed our website redesign, site structure optimization, and visual design updates. The main deliverables have included a fully redesigned website, along with detailed wireframes and high-fidelity UI designs. Workspace has also provided updated branding elements to ensure a consistent and modern visual identity. In addition, they’ve delivered a fully responsive design optimized for both desktop and mobile devices.

What is the team composition?

We’ve worked with 2–5 teammates from Workspace.

How did you come to work with Workspace?

Someone referred Workspace to me.

How much have you invested with them?

We’ve spent less than $10,000.

What is the status of this engagement?

We started working with Workspace in February 2026, and our engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Although our project is still ongoing, we’re very satisfied with the progress so far, especially with the new website design. The updated look and improved UX already represent a significant step forward for our brand and how we present our customized travel services. We’ve received positive feedback from people who have seen our new website. The updated design has been well received and reflects a more modern and professional image of our customized travel services.

How did Workspace perform from a project management standpoint?

Workspace’s project management has been very professional and well-structured. Communication has been clear throughout the process, and they’ve been responsive and easy to collaborate with. As the project is still ongoing, all key milestones so far have been delivered on time, and we’re satisfied with the overall progress.

What did you find most impressive about them?

What has impressed us is Workspace’s ability to understand our needs and translate them into an effective design. Their attention to detail, combined with a strong sense of UX, has made the entire process very smooth and collaborative.

Are there any areas they could improve?

We’re very satisfied with Workspace’s work so far. Given that the project is still in progress, there are no major areas we feel need to be done differently. The collaboration has been clear, structured, and effective.

BACKGROUND

Please describe your company and position.

I am the CEO & Founder of Pro Desk

Describe what your company does in a single sentence.

We provide management software for fitness and sports facilities.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Workspace to accomplish?

• Automate member onboarding through biometric kiosks, digital forms, and instant contract generation.
• Provide real time insight into active memberships, late payments, and daily check ins for managers.
• Standardize member communication through email templates, visit reminders, and clear policy pages.
• Replace spreadsheets and manual workflows with one central system for memberships, attendance, and billing.
• Create a marketing website to present Pro Desk, capture leads, and explain pricing and features.

SOLUTION

How did you find Workspace?

Referral

Why did you select Workspace over others?

Referred to me

How many teammates from Workspace were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We have completed a major project with the team at WorkSpace and their external partners.

Ivan, the owner, was highly professional and communicative. Because our idea was innovative, he went above and beyond—organizing numerous additional meetings to fully understand all of our needs.

He succeeded completely. He got to the very heart of our business and effectively communicated that understanding to the entire team. We believe this was absolutely crucial.

For that, we are very grateful.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Member check in time reduced from several minutes to under 5 seconds using biometric access.

Front desk administrative work reduced by over 50 percent through automated onboarding and billing.

Member sign ups increased after launch due to faster onboarding and clearer membership flows.

Payment tracking accuracy improved to near zero manual errors compared to spreadsheet based tracking.

Staff satisfaction increased due to fewer interruptions and less manual data entry.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Given the complexity of the project itself, everything turned out as it should have and was completed within a reasonable timeframe.

What was your primary form of communication with Workspace?

In-Person Meeting

What did you find most impressive or unique about this company?

Their professional approach.

Are there any areas for improvement or something Workspace could have done differently?

None.