For over three decades, Win-Pro has been Singapore and Malaysia's premier IT Support and Managed Services Provider. With proven expertise, we deliver exceptional IT solutions to organizations across Singapore, Johor Bahru, and Kuala Lumpur.
Strategic IT Consulting & Infrastructure Management
As a leading IT company, Win-Pro transforms business strategies into robust technology solutions. Our comprehensive services include complete IT infrastructure deployment, management, and ongoing support to ensure your operations run seamlessly.
Comprehensive Service Portfolio
Our end-to-end solutions encompass:
IT Support Helpdesk Services
Enterprise System Integration (SI) Solutions
Firewall implementation and management
Cloud Server Hosting & Security
Proactive IT infrastructure monitoring and maintenance
Industry-Leading Technology Partnerships
Win-Pro proudly maintains strategic partnerships with industry leaders, including Microsoft Office 365, Microsoft Azure, Kaspersky, Fortinet, Qnap, Synology, ShadowProtect, APC UPS, Datto, HPE, Ubiquiti, 3CX, Lenovo, Palo Alto, TeamViewer, and leading audio-visual brands like Logitech, Jabra, Plantronics, and Polycom.
Recognized Excellence Our commitment to quality is validated through prestigious certifications:
Kaspersky Gold Partner
Logitech Authorized Video Conferencing Reseller
Microsoft Silver Partner in Small and MidMarket Cloud Solutions
Qnap Authorized Partner
Synology Authorized Partner
TeamViewer Certified Partner
Acronis Certified Partner
Lenovo Gold Partner
Operational Excellence & Digital Transformation
Through rigorous development of standardized operating procedures, IT best practices, comprehensive training programs, and strict quality controls, Win-Pro has successfully evolved from a reactive system integrator to a proactive Managed Services Provider. This transformation enables us to scale efficiently while delivering consistent, high-quality digital transformation solutions for our client.
Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
Singapore, Singapore
Year founded
Founded 1993
Languages
Timezones
2 Languages that we service
Mandarin
English
1 Timezone that we service
SGT
Singapore Standard Time (SGT)
1 Locations
Singapore , Singapore
No have been added yet...
Pricing Snapshot
Min. project size
$1,000+
Avg. hourly rate
$50 - $99
/hr
Rating for cost
4.8
/5
What Clients Have Said
Win-Pro Consultancy Pte Ltd is praised for its good value for cost and budget-friendly pricing across various projects. Clients report satisfaction with timely deliverables and responsive support, indicating a strong alignment between service quality and pricing.
Win-Pro Consultancy Pte Ltd is praised for their technical knowledge and ability to handle complex IT projects. Clients appreciate their proficiency in IT infrastructure, cybersecurity, and software solutions, ensuring stable and efficient systems.
Personalized and Flexible Service
Win-Pro offers personalized service, tailoring solutions to client needs. Their flexibility and ability to adapt to project requirements are highly valued by clients across different industries.
Highly Recommended by Clients
Across multiple reviews, clients express high levels of satisfaction and willingness to recommend Win-Pro to others, citing their professionalism, efficiency, and commitment to quality service.
Room for Service Expansion
While clients are generally satisfied, some suggest that Win-Pro could expand their service offerings and incorporate more automation in their processes to further enhance efficiency.
Effective Communication
The team at Win-Pro maintains effective communication with clients, utilizing various channels such as in-person meetings, virtual meetings, and messaging apps. This ensures transparency and alignment throughout projects.
Strong Client Relationships
Win-Pro is noted for aligning company values with clients, fostering strong, long-term relationships. Their approach is seen as collaborative, focusing on understanding and meeting client needs without hard selling.
"They are very professional in supporting my business."
Mar 5, 2025
Director, Authentic HR Pte Ltd
Anna Tran
Verified
Other industries
Singapore
1-10 Employees
Online Review
Verified
Win-Pro Consultancy Pte Ltd provides IT support and managed services for an HR consultancy company. The team focuses on computer and printer maintenance.
Win-Pro Consultancy Pte Ltd has solved the client's problems on time and addressed their technical issues promptly. The team understands the project's urgency and listens to the client's needs. Win-Pro Consultancy Pte Ltd's professionalism and technical expertise are noteworthy.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Authentic HR Pte Ltd
Describe what your company does in a single sentence.
Provide HR consultancy services, talent acquisitions for Singapore employers and Work Pass applications.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Win-Pro Consultancy Pte Ltd to accomplish?
Computer and printer maintenance
SOLUTION
How did you find Win-Pro Consultancy Pte Ltd?
Referral
Why did you select Win-Pro Consultancy Pte Ltd over others?
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
How many teammates from Win-Pro Consultancy Pte Ltd were assigned to this project?
1 Employee
Describe the scope of work in detail. Please include a summary of key deliverables.
The scope of work focuses on computer and printer maintenance.
They are very professional in supporting my business as I need prompt action to solve the technical issues on my computer and printers. Their experienced technical team always delivers solutions professionally.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Solved problems on time when needed.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Always understood the urgency and solved my technical challenges on time.
What was your primary form of communication with Win-Pro Consultancy Pte Ltd?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Actively listened to my problems and understood the urgency.
Are there any areas for improvement or something Win-Pro Consultancy Pte Ltd could have done differently?
Every company has room for continuous improvement.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Highly likely.
Website Revamp for Manufacturing Company
Web Design
$10,000 to $49,999
Jan. 2019 - Nov. 2024
3.5
Quality
4.0
Schedule
3.5
Cost
3.5
Willing to Refer
4.0
"We got flexibility and fast responses from the team."
Dec 12, 2024
Product Manager, Manufacturing Company
Anonymous
Verified
Manufacturing
Singapore
11-50 Employees
Online Review
Verified
Win-Pro Consultancy Pte Ltd provided website design services for a construction materials manufacturing company. The team has revamped the client's corporate website twice and offered site support.
The client was delighted with Win-Pro Consultancy Pte Ltd's excellent support and services throughout the project. The team's flexibility and quick responses also impressed the client. Win-Pro Consultancy Pte Ltd communicated effectively via email, messaging apps, and virtual meetings. This review is an update by the client company. The original content is located below the new review.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Product Manager of a manufacturing company
Describe what your company does in a single sentence.
Chemical Building Construction materials manufacturer and service provider
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Win-Pro Consultancy Pte Ltd to accomplish?
REVAMP the company website
SOLUTION
How did you find Win-Pro Consultancy Pte Ltd?
Referral
Why did you select Win-Pro Consultancy Pte Ltd over others?
Pricing fit our budget
Great culture fit
How many teammates from Win-Pro Consultancy Pte Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Helps revamp the corporate website in 2019 and 2022.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Ronald and his team provided excellent support and services during the website development.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Ronald and his team provided excellent support and services!
What was your primary form of communication with Win-Pro Consultancy Pte Ltd?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
We got flexibility and fast responses from the team.
Are there any areas for improvement or something Win-Pro Consultancy Pte Ltd could have done differently?
A permanent account manager should be hired to manage the corporate account.
UPDATED REVIEW
This review was published on December 29, 2024.
Marketing, Chemical Construction Material Manufacturer Manufacturing
Singapore
11-50 Employees
Dec 2021 - Jan 2022
Less than $10,000
Verified
Project summary Win-Pro Consultancy Pte was hired by a chemical construction material manufacturer to develop and design a new website on WordPress. They worked on its content, which showcased the firm's services and products.
Feedback summary The client was pleased with the delivered website, which received positive feedback from customers. Win-Pro Consultancy Pte worked closely with the client, providing constant support and responding to any queries promptly. They were efficient, friendly, and professional throughout.
BACKGROUND
Please describe your company and your position there.
Wewe are the leading solution and service provider of innovative building systems.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Win-Pro Consultancy Pte Ltd, and what were your goals?
We hired this team to design and develop a WordPress website for us to increase traffic and mobile optimisation.
SOLUTION
How did you select this vendor and what were the deciding factors?
We chose this vendor based on their design and technical skills.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had kicked off the meeting to discuss our goals /objectives and lead time. From there, the design team has worked on the designs and developed an informational WordPress site. Subsequently, they have updated and created a brand new corporate website with our company services and products.
How many people from the vendor's team worked with you, and what were their positions?
We have close contact with the teams in this project. They are technically sound and responsive to our queries.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
We are satisfied, and customers love the design.
Describe their project management style, including communication tools and timeliness.
They are responsive and helpful.
What did you find most impressive or unique about this company?
They gave us a professional site that is easy to update.
Are there any areas for improvement or something they could have done differently?
No. Their team responded fast, and they were friendly.
STAR RATINGS Overall rating: 5
Quality: 5
Cost: 5
Schedule: 5
Willing to refer: 5
RATINGS
3.5
Quality
4.0
Service & Deliverables
Schedule
3.5
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
4.0
NPS
IT & WiFi Management for Property Investing Consultancy
Cloud Consulting & SIIT Managed Services
$10,000 to $49,999
Jan. 2023 - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They offer fast delivery and installation."
Dec 7, 2024
Director, Property Investing Consultancy
Anonymous
Other industries
Singapore
1-10 Employees
Online Review
Win-Pro Consultancy Pte Ltd provided IT and Wi-Fi management services for a property investment consultancy. The team offered system design and consultancy and trained the client's staff to use the system.
Thanks to Win-Pro Consultancy Pte Ltd's services, the client experienced little to no downtime. The team was responsive, understood the project scope well, delivered tasks on time, and had quick installation and delivery times. The client communicated with the team via email and in-person meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of a consulting company
Describe what your company does in a single sentence.
Consultancy and coaching in property investing in Singapore
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Win-Pro Consultancy Pte Ltd to accomplish?
IT and WIFI management system in office and training space.
SOLUTION
How did you find Win-Pro Consultancy Pte Ltd?
Referral
Why did you select Win-Pro Consultancy Pte Ltd over others?
High ratings
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Win-Pro Consultancy Pte Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
WinPro provides consultancy and design for the WIFI and IT system in my office and training space. They train our team how to manage the system by ourself and they could remote monitor and troubleshoot.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Little to no down time. responsive
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivery on time
fast respond
What was your primary form of communication with Win-Pro Consultancy Pte Ltd?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Understand the scope
They offer fast delivery and installation.
Are there any areas for improvement or something Win-Pro Consultancy Pte Ltd could have done differently?
implement AI in customer management
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT-Managed Services for Cleaning Company
IT Managed Services
Less than $10,000
Jan. 2023 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"The vendor constantly updates us about new and upcoming IT solutions and trends."
Dec 6, 2024
Director, One Heart Cleaning Pte Ltd
Lim Tze Wei
Verified
Cleaners
Singapore
51-200 Employees
Online Review
Verified
Win-Pro Consultancy Pte Ltd provides IT services for a cleaning company. The team has converted the client's platforms to Microsoft 365, set up a shared drive, and provided IT support.
Win-Pro Consultancy Pte Ltd has provided the client with prompt responses and instant solutions. The team is easy to reach and provides quick help. Win-Pro Consultancy Pte Ltd has assigned a dedicated team to the project. They're also highly involved and constantly update the client about IT trends.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of One Heart Cleaning Pte Ltd
Describe what your company does in a single sentence.
Cleaning services
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Win-Pro Consultancy Pte Ltd to accomplish?
IT security
SOLUTION
How did you find Win-Pro Consultancy Pte Ltd?
Referral
Why did you select Win-Pro Consultancy Pte Ltd over others?
High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Win-Pro Consultancy Pte Ltd were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Convert and advise all different platforms preferred by colleagues to Microsoft.
Shared drive.
Fast IT support concierge.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Ever prompt responses.
Instant solutions.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Dedicated team assigned.
Top management is also involved.
Ever easy to reach team and help is always prompt.
What was your primary form of communication with Win-Pro Consultancy Pte Ltd?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The vendor constantly updates us about new and upcoming IT solutions and trends.
Are there any areas for improvement or something Win-Pro Consultancy Pte Ltd could have done differently?
No. All perfect. Definitely recommend to any friend or peers
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Call System Solution Development for Advertising Agency
Back Office OutsourcingCall Center Services
Confidential
Jan. - Dec. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Win-Pro Consultancy Pte Ltd was very prompt in their work."
Dec 6, 2024
Director, Get Customers Pte. Ltd.
Lenney
Verified
Advertising & marketing
Singapore
1-10 Employees
Online Review
Verified
Win-Pro Consultancy Pte Ltd was hired by an advertising agency to develop an effective solution for their call system. The team was tasked with enhancing the client's productiveness.
Win-Pro Consultancy Pte Ltd's work successfully reduced the client's costs. The team demonstrated good project management, was prompt in their work, and maintained communication through both in-person and virtual meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Get Customers Pte. Ltd.
Describe what your company does in a single sentence.
Get Customers Pte. Ltd. is an advertising agency that works with top companies in Singapore such as Capitaland and been featured on multiple media platforms like CNA, TODAYOnline, MoneyFM and AsiaONE. They are known to be very good with video marketing and have worked with top video producers in the world. Stand out and be the next top dominant leader in your industry with Get Customers today!
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Win-Pro Consultancy Pte Ltd to accomplish?
Productiveness
SOLUTION
How did you find Win-Pro Consultancy Pte Ltd?
Referral
Why did you select Win-Pro Consultancy Pte Ltd over others?
High ratings
How many teammates from Win-Pro Consultancy Pte Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Managed to get a very effective solution for call system
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Very good. Managed to cut down costs
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes
What was your primary form of communication with Win-Pro Consultancy Pte Ltd?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Win-Pro Consultancy Pte Ltd was very prompt in their work.
Are there any areas for improvement or something Win-Pro Consultancy Pte Ltd could have done differently?
Nope
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Managed Services for Security Co
IT Managed ServicesIT Strategy ConsultingOther IT Consulting and SI
Confidential
Jan. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Win-Pro Consultancy Pte Ltd has a great team and leadership."
Dec 6, 2024
Manager, Nam Wah Long Pte Ltd
Quek Qiwen
Construction
Singapore
1-10 Employees
Online Review
Win-Pro Consultancy Pte Ltd has provided network services for a security company. The team has set up Microsoft 365 for the client's email and guided the client on how to use the platform.
Win-Pro Consultancy Pte Ltd's work has helped the client achieve cost savings and increased productivity. The team has delivered milestones on time, responded promptly to the client's needs, and followed-up excellently. Win-Pro Consultancy Pte Ltd's great team and leadership have been outstanding.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Manager of Nam Wah Long Pte Ltd
Describe what your company does in a single sentence.
security system installation
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Win-Pro Consultancy Pte Ltd to accomplish?
network
SOLUTION
How did you find Win-Pro Consultancy Pte Ltd?
Online Search
Referral
Why did you select Win-Pro Consultancy Pte Ltd over others?
High ratings
Pricing fit our budget
Good value for cost
How many teammates from Win-Pro Consultancy Pte Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Engage win-pro to setup my company email using Microsoft 365. The whole process of setting it up was done fast and staff was very help in explaining and guiding on how to use it to our benefit. Thumb ups! Highly recommended company to go for.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
cost saving, increase productivity
Describe their project management. Did they deliver items on time? How did they respond to your needs?
yes. great follow up and awesome delivery service
What was your primary form of communication with Win-Pro Consultancy Pte Ltd?
In-Person Meeting
What did you find most impressive or unique about this company?
Win-Pro Consultancy Pte Ltd has a great team and leadership.
Are there any areas for improvement or something Win-Pro Consultancy Pte Ltd could have done differently?
all great
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Content Writing for Engineering Company
Content Marketing
Less than $10,000
May 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They have exceeded our expectations."
Oct 11, 2023
Director, Providence Greentech Pte Ltd
Malcolm Tan
Other industries
Singapore
11-50 Employees
Online Review
Win-Pro Consultancy Pte Ltd provided content writing services for an engineering company. The team crafted content for the client's website, which included photo taking and an on-site visit.
Thanks to Win-Pro Consultancy Pte Ltd, the client received positive acclaim from their investors and management team. The service provider demonstrated excellent project management and completed the tasks on time. Their meticulousness, professionalism, expertise, and dedication were second to none.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of Providence Greentech Pte Ltd
Describe what your company does in a single sentence.
We are in the Battery Management Systems mainly for Hybrid & Electric Vehicles.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Win-Pro Consultancy Pte Ltd to accomplish?
Getting our Website up & running in the shortest time possible with the objective of showing our investors.
SOLUTION
How did you find Win-Pro Consultancy Pte Ltd?
Referral
Why did you select Win-Pro Consultancy Pte Ltd over others?
High ratings
Great culture fit
Good value for cost
How many teammates from Win-Pro Consultancy Pte Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Content writing on our website which include photo taking, and on site visit. Win Pro has been very proactive and engaging. They know and has fully exceeded our expectations. They will go the extra mile for us at times too.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Our management as well as our investors are very impressed on our website. Indeedit's the dedication & professionalism of Win Pro which has made this possible for us.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
In terms of :
Project Engagement
Project Process
Delivery Time
They have exceeded our expectations. And they have also been very meticulous in all details.
What was your primary form of communication with Win-Pro Consultancy Pte Ltd?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They know their work & area of expertise very well. And they also have been very patience in listening to our requirements. We are really very impressed by their professionalism in terms of understanding their customers, and exceeding their customer's expectations.
Are there any areas for improvement or something Win-Pro Consultancy Pte Ltd could have done differently?
Not that we could think of.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Metal Recycling Company
IT Managed ServicesIT Strategy Consulting
Confidential
Jan. 2008 - Jan. 2016
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
4.5
"They are professional and efficient."
Sep 18, 2023
IT Manager, SMC Industrial
Anonymous
Energy & natural resources
Singapore
201-500 Employees
Online Review
Win-Pro Consultancy Pte Ltd was hired by a metal recycling company for managed IT services. The client's goal was to find a cost-effective and efficient IT outsourcing solution.
The client was impressed with the work from Win-Pro Consultancy Pte Ltd, and the client had limited downtime during the engagement. The team was professional and efficient in their approach to project management. The client was impressed with the cost-effectiveness of the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Manager of SMC Industrial
Describe what your company does in a single sentence.
Metalrecycling
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Win-Pro Consultancy Pte Ltd to accomplish?
Cost effective IT outsourcing
Efficient IT outsourcing
SOLUTION
How did you find Win-Pro Consultancy Pte Ltd?
Friend
Why did you select Win-Pro Consultancy Pte Ltd over others?
Pricing fit our budget
Good value for cost
Referred to me
How many teammates from Win-Pro Consultancy Pte Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
To manage entire group IT infrastructure.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Minimum downtime
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are professional and efficient.
What was your primary form of communication with Win-Pro Consultancy Pte Ltd?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Cost effective
Are there any areas for improvement or something Win-Pro Consultancy Pte Ltd could have done differently?
Keep up the good work!
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
IT Managed Services for Technology Company
IT Managed Services
$10,000 to $49,999
Jan. - Feb. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"They were flexible and responsive."
Sep 17, 2023
Director, iSol Pte Ltd
Ching Kuan Thum
Verified
Other industries
Singapore
1-10 Employees
Online Review
Verified
Win-Pro Consultancy Pte Ltd provided managed IT support for a technology company. Their responsibilities included setting up PCs and industrial printers for a clinic management system.
Win-Pro Consultancy Pte Ltd successfully deployed the hardware onsite, resulting in the clinic's on-time opening. The flexible, responsive team promptly attended to questions and requests throughout, ensuring a productive workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of ISOL Pte Ltd
Describe what your company does in a single sentence.
ISOL aims to provide an integrated end to end TCM wellness solution to benefit mankind.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Win-Pro Consultancy Pte Ltd to accomplish?
To provide hardware to clients for project deployment
SOLUTION
How did you find Win-Pro Consultancy Pte Ltd?
Referral
Why did you select Win-Pro Consultancy Pte Ltd over others?
Pricing fit our budget
How many teammates from Win-Pro Consultancy Pte Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Setting up PCs and industrial printer for clinic management system
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
successful deployment onsite and clinic opened on time
Describe their project management. Did they deliver items on time? How did they respond to your needs?
flexible in customization and prompt to queries
What was your primary form of communication with Win-Pro Consultancy Pte Ltd?
Email or Messaging App
What did you find most impressive or unique about this company?
They were flexible and responsive.
Are there any areas for improvement or something Win-Pro Consultancy Pte Ltd could have done differently?
Wider product range
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
IT Services for Medical Devices Company
IT Managed Services
Less than $10,000
Nov. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their people are all well-trained and very responsive."
Dec 22, 2022
Owner, Medical Devices Company
Sophia Wan
Verified
Other industries
Singapore
11-50 Employees
Online Review
Verified
Win-Pro Consultancy Pte Ltd has provided IT services to a medical devices company. They have conducted a discovery session, installed several security softwares, and implemented file sharing on Microsoft Teams.
Win-Pro Consultancy Pte Ltd has delivered the project in a timely manner. The client is very satisfied with the deliverables and impressed with the partnership. The service provider's team is efficient, knowledgeable, and communicative via WhatsApp and phone calls
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am one of the owner of a medical devices company. Our Mission is to be the leading supplier of good quality and affordable Portable / Home Medical Devices and Emergency Life Saving products for lay people.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Win-Pro Consultancy Pte Ltd?
We hire Win-Pro to review our IT setup and implement the suitable software program for the team.
SOLUTION
How did you select this vendor and what were the deciding factors?
The reason I selected this company is mainly because of Ronald in the beginning. He is a very sincere and knowledgeable guy. Just a short conversation with him helps to clarify many doubts that I have. After working with his team, I am equally impressed with their efficiency and knowledge.
Describe the project in detail and walk through their service package.
Win-Pro installed M365, Microsoft Defender, Datto SaaS Protection and Kaspersky Endpoint Security Cloud Plus for our company. Besides, also help us to implement File Sharing on Microsoft Team.
How many resources from the vendor's team worked with you, and what were their positions?
Besides Ronald, we also worked with 2 other engineers - Danial and Jason.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
They finished the job in a timely manner and is able to resolve issues quickly.
How effective was the workflow between your team and theirs?
During the implementation, we had almost daily conversation via WhatsApp or phone call.
What did you find most impressive or unique about this company?
Their people are all well-trained and very responsive.
Are there any areas for improvement or something they could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-20 of
23 Reviews
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