Your Trusted IT Partner Since 1993
With over three decades of experience, Win-Pro Consultancy Pte Ltd has been providing IT outsourcing, IT consulting, and managed services to businesses in Singapore. Our mission is to simplify IT, improve efficiency, and drive growth with cutting-edge solutions.
Our Value Proposition (Why Choose Us?)
Why Businesses Trust Us for IT Solutions
Win-Pro is a leading IT Managed Services Provider (MSP) in Singapore, specializing in proactive IT management to keep businesses running smoothly.
✅ 24/7 IT Support – We are always ready to assist. ✅ Cybersecurity First – Ensuring your business stays protected. ✅ Scalable Solutions – From startups to enterprises, we adapt to your needs. ✅ Expert IT Outsourcing – Comprehensive IT solutions tailored for businesses. ✅ Certified IT Specialists – Experienced professionals with industry certifications.
We provide a range of services, including:
IT Infrastructure & Security
🔹 Network monitoring & security solutions
🔹 Compliance & disaster recovery (DRP)
Win-Pro Consultancy Pte Ltd is praised for its good value for cost and budget-friendly pricing across various projects. Clients report satisfaction with timely deliverables and responsive support, indicating a strong alignment between service quality and pricing.
While clients are generally satisfied, some suggest that Win-Pro could expand their service offerings and incorporate more automation in their processes to further enhance efficiency.
Strong Client Relationships
Win-Pro is noted for aligning company values with clients, fostering strong, long-term relationships. Their approach is seen as collaborative, focusing on understanding and meeting client needs without hard selling.
Personalized and Flexible Service
Win-Pro offers personalized service, tailoring solutions to client needs. Their flexibility and ability to adapt to project requirements are highly valued by clients across different industries.
Excellent Project Management
Clients consistently highlight Win-Pro's effective project management skills. Projects are completed on time, within budget, and with clear communication. The team's responsiveness and flexibility in accommodating changes are also noted.
Highly Recommended by Clients
Across multiple reviews, clients express high levels of satisfaction and willingness to recommend Win-Pro to others, citing their professionalism, efficiency, and commitment to quality service.
Impressive Industry Knowledge
Clients are impressed by Win-Pro's deep industry knowledge and ability to keep abreast of technological advancements. They provide valuable insights and updates on IT trends and security threats.
Win-Pro Consultancy Pte Ltd provided managed IT support for a technology company. Their responsibilities included setting up PCs and industrial printers for a clinic management system.
Win-Pro Consultancy Pte Ltd successfully deployed the hardware onsite, resulting in the clinic's on-time opening. The flexible, responsive team promptly attended to questions and requests throughout, ensuring a productive workflow.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director of ISOL Pte Ltd
Describe what your company does in a single sentence.
ISOL aims to provide an integrated end to end TCM wellness solution to benefit mankind.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Win-Pro Consultancy Pte Ltd to accomplish?
To provide hardware to clients for project deployment
SOLUTION
How did you find Win-Pro Consultancy Pte Ltd?
Referral
Why did you select Win-Pro Consultancy Pte Ltd over others?
Pricing fit our budget
How many teammates from Win-Pro Consultancy Pte Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Setting up PCs and industrial printer for clinic management system
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
successful deployment onsite and clinic opened on time
Describe their project management. Did they deliver items on time? How did they respond to your needs?
flexible in customization and prompt to queries
What was your primary form of communication with Win-Pro Consultancy Pte Ltd?
Email or Messaging App
What did you find most impressive or unique about this company?
They were flexible and responsive.
Are there any areas for improvement or something Win-Pro Consultancy Pte Ltd could have done differently?
Wider product range
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
IT Services for Medical Devices Company
IT Managed Services
Less than $10,000
Nov. 2022 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their people are all well-trained and very responsive."
Dec 22, 2022
Owner, Medical Devices Company
Sophia Wan
Verified
Other industries
Singapore
11-50 Employees
Online Review
Verified
Win-Pro Consultancy Pte Ltd has provided IT services to a medical devices company. They have conducted a discovery session, installed several security softwares, and implemented file sharing on Microsoft Teams.
Win-Pro Consultancy Pte Ltd has delivered the project in a timely manner. The client is very satisfied with the deliverables and impressed with the partnership. The service provider's team is efficient, knowledgeable, and communicative via WhatsApp and phone calls
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am one of the owner of a medical devices company. Our Mission is to be the leading supplier of good quality and affordable Portable / Home Medical Devices and Emergency Life Saving products for lay people.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Win-Pro Consultancy Pte Ltd?
We hire Win-Pro to review our IT setup and implement the suitable software program for the team.
SOLUTION
How did you select this vendor and what were the deciding factors?
The reason I selected this company is mainly because of Ronald in the beginning. He is a very sincere and knowledgeable guy. Just a short conversation with him helps to clarify many doubts that I have. After working with his team, I am equally impressed with their efficiency and knowledge.
Describe the project in detail and walk through their service package.
Win-Pro installed M365, Microsoft Defender, Datto SaaS Protection and Kaspersky Endpoint Security Cloud Plus for our company. Besides, also help us to implement File Sharing on Microsoft Team.
How many resources from the vendor's team worked with you, and what were their positions?
Besides Ronald, we also worked with 2 other engineers - Danial and Jason.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
They finished the job in a timely manner and is able to resolve issues quickly.
How effective was the workflow between your team and theirs?
During the implementation, we had almost daily conversation via WhatsApp or phone call.
What did you find most impressive or unique about this company?
Their people are all well-trained and very responsive.
Are there any areas for improvement or something they could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Live Streaming Station Setup for Educational Company
IT Managed Services
Less than $10,000
Sep. - Oct. 2021
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're a strong, professional team with good experience."
Jan 26, 2022
Project lead
Anonymous
Education
Singapore
1-10 Employees
Online Review
An educational company tapped Win-Pro Consultancy Pte Ltd to set up their live streaming station. The team arranged the AV equipment and secured the stability of the client's internet connection and speed.
Win-Pro Consultancy Pte Ltd was able to set up the client's live streaming station in a professional and timely manner. The team adhered well to the schedules and demonstrated adeptness in handling AV and other technical equipment.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We provide education and training service and do live streaming to audience in zoom
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Win-Pro Consultancy Pte Ltd?
Setting up live streaming station with camera system and display.
SOLUTION
How did you select this vendor and what were the deciding factors?
They're a strong, professional team with good experience.
Describe the project in detail and walk through their service package.
We set up a live streaming station and we need of multiple screens, camera to speakers, audio systems and stable internet speed. Win pro done all in time.
How many resources from the vendor's team worked with you, and what were their positions?
The CEO and the project manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
On time, perfect set up and close follow up
How effective was the workflow between your team and theirs?
Works well via WhatsApp and call
What did you find most impressive or unique about this company?
Project management and schedule.
Are there any areas for improvement or something they could have done differently?
NIL
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Consulting & SI for Optometry Retail Shop
Other IT Consulting and SI
Less than $10,000
Nov. - Dec. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"My team was extremely happy with the performance of the system."
Dec 29, 2021
Partner, KJ Optometrist
Lee Kai Hung
Verified
Retail
Singapore
1-10 Employees
Online Review
Verified
An optometry retail shop collaborated with Win-Pro Consultancy Pte Ltd for IT consulting and SI. They upgraded the company’s hardware, identified storage needs, and provided recommendations.
Win-Pro Consultancy Pte Ltd successfully improved the system within the agreed timeframe, enabling the company to perform tasks in an efficient manner. The team communicated smoothly through email, phone calls, and WhatsApp. Above all, their responsiveness was critical to their success.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
We are in optometry retail. I’m a partner in KJ optom
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Win-Pro Consultancy Pte Ltd?
Upgrade our IT hardware
SOLUTION
How did you select this vendor and what were the deciding factors?
Referred by friend
Describe the project in detail and walk through the stages of the project.
Win pro was very professional. They hear our storage needs and recommended what’s best for our retail.
How many resources from the vendor's team worked with you, and what were their positions?
Two from the vendor’s team. Mr Ronald the boss and his son the manager.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
My team was extremely happy with the performance of the system. We were able to perform our task efficiently due to the fast and effective system.
How effective was the workflow between your team and theirs?
It was all completed with the time they promised. The communication was smooth flowing and was conducted through email, phone call and WhatsApp.
What did you find most impressive or unique about this company?
They are fast in replying and efficient in their work.
Are there any areas for improvement or something they could have done differently?
Nope.
RATINGS
5.0
"Superb quality"
Quality
5.0
Service & Deliverables
"I am impressed"
Schedule
5.0
On time / deadlines
"They will efficient and on time"
Cost
5.0
Value / within estimates
"Price was reasonable"
Willing to Refer
5.0
NPS
"Will definitely refer them to my friends
IT Services for Referral Networking Organization
Other IT Consulting and SI
Less than $10,000
Jan. 2020 - June 2021
5.0
Quality
4.5
Schedule
5.0
Cost
4.5
Willing to Refer
5.0
"Their team was really good at what they do."
Dec 28, 2021
Head of Operations, BNI Singapore
Jonathon Chua
Verified
Business services
Singapore
1-10 Employees
Online Review
Verified
Win-Pro Consultancy Pts provided IT services for a referral networking organization. They assisted the client with their IT-related needs and issues.
With Win-Pro Consultancy Pte's help, the client saw an increase in business efficiency. The team impressed with their industry knowledge, hands-on approach, and ability to rectify problems promptly. Customers can expect a professional and skilled partner, who delivers reliable work.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Head of Operations for BNI Singapore supporting over 1200+ business owners. BNI is the world's largest referral organisation supporting 286,000 business owners in their business locally and overseas.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Win-Pro Consultancy Pte Ltd?
We hired Win Pro to assist in our IT service and program.
SOLUTION
How did you select this vendor and what were the deciding factors?
We choose Win Pro because of the testimonials by our business associates
Describe the project in detail and walk through the stages of the project.
The team were very hands on and provided a hotline to rectify any issues
How many resources from the vendor's team worked with you, and what were their positions?
There were 2 other consultants working with us
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Increase my IT work efficiency
How effective was the workflow between your team and theirs?
Most commutation is via phone and WhatsApp. The schedule was being met.
What did you find most impressive or unique about this company?
Their focus on customer service is their core value
Are there any areas for improvement or something they could have done differently?
No. Their team was really good at what they do.
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Showing 21-25 of
25 Reviews
Our Story
Vision
To be the Leading and Most Trusted IT Managed Service Provider for Businesses
Mission Statement
We are committed to providing a safe, happy, challenging and rewarding work environment for our people
We are committed to deliver exceptionally high-quality IT services to support and secure IT systems that allow our clients to focus, grow and scale their business
Core Values
Innovation
Accountability
Continuous Learning
Pursuit for Excellence
Deep Trusting Relationships
Proactive and Supportive Attitude
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