The Wikid Agency is vibrant and creative solutions based digital agency made up of a team of thinkers who understand the influence of digital media on brand and business growth. We pride ourselves on our ability to blend innovation and efficiency, into producing first-rate services for our clients. Formed in Johannesburg, South Africa and now with branches in Ireland and United States. We specialize in offering complete digital and graphical solutions to our clients based on their marketing goals.
Owned and managed by vibrant, industry knowledgeable and committed business entrepreneurs. Who all share a mutual vision of supplying SME’s with affordable yet efficient, effective and results driven digital marketing and graphic solutions.
The heart of our business is to understand our client’s business objectives and offer them conversion based solutions through, web development, Google Ads, Search Engine Optimization, Social Media Marketing, Content Marketing, Graphic Design and Digital Strategies.
What makes us unique is our ability to compile first class digital solutions at affordable rates. Giving SME’s the opportunity to be able to outsource their marking function at an affordable costing. Our track record, and design portfolio is what makes us stand out from our competitors.
We believe in relationships, community and success. Our client’s success is what drives us, as an agency, to do more. We believe what’s to come in the future of marketing is in the hands of people living in a digital world. Digital empowers people. They decide what they love, where they engage and what they support. They are connected and in control.
The Wikid Agency offers competitive pricing with a focus on value for cost, as highlighted by clients who appreciate their effective communication and creative solutions. Specific project costs were not disclosed, but payment plans were noted as a beneficial option during challenging times.
The Wikid Agency has successfully developed websites that significantly improve client visibility and engagement. Clients report receiving inquiries and new business opportunities shortly after their websites go live.
Professional and Accommodating Approach
The team at The Wikid Agency is noted for their professional and accommodating attitude. They go above and beyond to ensure client satisfaction, even offering flexible payment plans during challenging times like the COVID-19 pandemic.
Effective Project Management
The agency's project management style is highly regarded. They meet deadlines, provide regular updates, and send proofs for approval before going live, ensuring a smooth project experience.
High-Quality Deliverables
Clients are very satisfied with the quality of deliverables from The Wikid Agency. The work is described as well-thought-out and creative, with a clear mastery of the project brief.
Excellent Client Communication
The Wikid Agency is praised for their excellent client communication. They are described as professional, friendly, and solution-driven, ensuring that clients are kept well-informed throughout the project.
"The most impressive thing was how quickly they gained our trust and how we were never disappointed by doing so."
Feb 9, 2021
CEO, Grand Master Bridge
Rory Egan
Verified
Education
Ireland
1-10 Employees
Online Review
Verified
The Wikid Agency was hired by an online bridge school for their web development services. Tasks include implementing a booking system, club integration, and mode of payment.
The client is very impressed with the creativity and innovation of the team's design. The team is focused on coming up with the best solutions and displays a professional and accommodating approach to the project. They go above and beyond to ensure client satisfaction.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the owner and CEO of an Online Bridge Academy that teaches the card game Bridge using the newest technology available
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Wikid Agency, and what were your goals?
I originally hired Wikid to improve my graphics but was so genuinely impressed by the quality of their work and their excellent client communication that I tasked them with two further web development projects.
SOLUTION
How did you select The Wikid Agency and what were the deciding factors?
An advert they created for a friend of mine which I saw through social media. It caught my eye so I rang him and asked him who had created it for him.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had a kick off meeting to discuss our goals an objectives! Very impressed with Ryan and Nikki. I sent them my key requirements about booking new students, creating a new online Bridge club, taking payments etc. They were very knowledgeable and even guided me to grant aid that was available from my local council.
How many people from the vendor's team worked with you, and what were their positions?
Mainly Ryan and Nikki as my points of reference although I know they had a team working for them. I found that most useful as there were only two points of contact so less likely to get miscommunications.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The graphics, change of logo and ideas were incredibly creative and imaginative. I was impressed with their mastery of the brief and the amount of unique options they were able to give me to choose from. It was clear that they had put a lot of work into pleasing the client.
Describe their project management style, including communication tools and timelines.
Exceptionally friendly and professional. No wasting of time with sales pitches et, and straight down to work. It was refreshing to realise that they were so solution driven to things I thought would be a huge problem
What did you find most impressive or unique about this company?
I have not finished with them yet but every step we have taken has been extremely well thought out. Both Ryan and Nikki are very easy to deal with and keep their word when they say something will be done. I suppose the most impressive thing was how quickly they gained our trust and how we were never disappointed by doing so.
Are there any areas for improvement or something they could have done differently?
Not really, a very easy company to deal with and they deliver excellent, creative results.
RATINGS
5.0
"Just extremely good at doing their job"
Quality
5.0
Service & Deliverables
"Great work delivered on time"
Schedule
5.0
On time / deadlines
"Always in my domain and always open to meeting tight deadlines if I really needed something"
Cost
5.0
Value / within estimates
"Excellent value compared to quotes I received for the same work. Not stupidly cheap but value for money"
Willing to Refer
5.0
NPS
"I'd have no problems doing so
Web Dev for Accounting and Auditing Firm
Web Development
Less than $10,000
Oct. - Nov. 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They deliver on what they promise and they are very professional."
Feb 8, 2021
Head of Marketing, JJT Accountants and Auditors
Joleen Jacobs
Verified
Business services
South Africa
11-50 Employees
Online Review
Verified
The Wikid Agency developed a website for an accounting and auditing firm. The project entailed transferring all data from an old company website and tailoring the new one for web and mobile responsiveness.
Since the website's launch, the firm has been reached by several potential clients, thanks to The Wikid Agency. The team was able to meet the deadline with no issue. They were communicative throughout the project, providing updates even up until the moment before the website was going live.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the Head of Marketing for an Accounting and Auditing firm that focusses on Small & Medium size businesses. From basic accounting to financial management to audit
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Wikid Agency, and what were your goals?
We had a website hosted through a 3rd party that was part of a package we got on an accounting software. We couldn't do much for rankings in google
SOLUTION
How did you select The Wikid Agency and what were the deciding factors?
Since Wikid took over, we are able to compete with top firms in our area. Based on this, we have decided to ask Wikid for more services to help us even more.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
We had an existing website, Wikid had to transfer all the data to a new site and refresh the look a bit that is compatible on web and mobile. Load speed was quite a problem in the past, but is much better now
How many people from the vendor's team worked with you, and what were their positions?
1 person worked with me in regards to the website updates and going live, he is the web developer.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
On the 1st day of our website going live, we received an enquiry from an international company that has a satellite office in South Africa. Since then, we receive quite a bit through the website
Describe their project management style, including communication tools and timelines.
Wikid me the deadline with no prpoblem. They kept me updated on developments and sent me proofs for me to approve before going live.
What did you find most impressive or unique about this company?
They communicate effectively, they offer payment plans (with Covid, this was a very nice option to have), they deliver on what they promise and they are very professional.
Are there any areas for improvement or something they could have done differently?
Not that I can think of
RATINGS
5.0
"they just work, great team, great vibe and great experience in their field"
Quality
5.0
Service & Deliverables
"They are absolutely incredible"
Schedule
5.0
On time / deadlines
"They took the time to talk to me, waited for feedback on the proofs without getting frustrated"
Cost
5.0
Value / within estimates
"Having a payment plan really helped us"
Willing to Refer
5.0
NPS
"Wikid is the only digital marketing company i will ever use, i will alays refer them to anyone looking for anything they do
Web Design, Maintenance & Support for Financial Advisor
Application Management & SupportWeb Design
Less than $10,000
June 2018 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We're extremely satisfied."
Dec 1, 2020
Owner, Living Debt Free
Anonymous
Financial services
Johannesburg, South Africa
1-10 Employees
Online Review
The Wikid Agency was engaged by a financial advisor to design their website, subsequently boosting their online presence. The team continues to provide maintenance and hosting services to the client.
The Wikid Agency successfully delivered a website that has satisfied their partner. Their workflow is extremely efficient, and their genuine interest in the progress of the project stands out the most for the client.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Financial advice to over indebted consumers. Company owner
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire The Wikid Agency?
Web design, Maintenance and hosting Ongoing advice and guidence
What were your goals for this project?
Increasing online presence
SOLUTION
How did you select The Wikid Agency?
I know, like and trust The Wikid Agency.
Describe the project in detail.
Meeting with one of the designers and requested and requested that certain criteria be met. Web site designed and is currently being hosted. Regular maintenance is supplied and updates as required.
What was the team composition?
Assigned a project manager and web desgner as point of contact. In a supporting role, available to me.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
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