Wi4

BACKGROUND

Please describe your company and your position there.

I manage data integration and data warehouse division. My role is to get the projects executed involving ETL

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wi4, and what were your goals?

Our client required Integration with Epic on their engagement platform. The workflow were complex with CCDA and FHIR interfacing and multilayer updates in the software. The integration needed to be real time and bidirectional

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted to have an organization have Epic integration experience. Wi4 become default choice because of healthcare and data etl background

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

There were over million records to be integrated both ways. The deliverable was to build a real time bridge and data transformation rule engine

How many people from the vendor's team worked with you, and what were their positions?

We hired 3 talend and one epic domain expert from Wi4

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was done in a record time as the client's Covid vaccination rollout was based on this integration.

Describe their project management style, including communication tools and timeliness.

It was a close collaboration of various teams with daily standups in design thinking based agile model

What did you find most impressive or unique about this company?

We required top notch quality and speed. This combination was very difficult to get. Wi4 impressed us with their quality of delivery. They understood the domain and sensitivities of the project. The also ensured privacy and compliances at their end.

Are there any areas for improvement or something they could have done differently?

We are very impressed. Can not think of any suggestions as of now.

BACKGROUND

Please describe your company and your position there.

I am head of non profit that work extensively with parents and kids. We work in the areas of child sexual abuse, expanding horizon and building structures for happy parenting

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wi4, and what were your goals?

We were loosing lot of clients as the prospects use to go out of the website. We wanted a system to engage them and convert visitors to prospects and clients.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted to hire someone who has worked with not for profits and social projects. A usual IT company will not fit our bill. We wanted our vendor to understand the sensitivities and consult us. We are not good in technology and wanted a lot of help from IT company to handhold us. Wi4 fitted the bill immediately as they only work on social IT projects. They understood our needs and took a design and consulting led approach.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We needed an intelligent contextual chat bot system to engage the visitors and fix up appointments with our counselors. We also needed to have backend tools to manage all the visitors and integrate phone, email, sms channel of communication. I think they used react, node, twilio and mongodb in technologies. Honestly it does not matter which technologies they used, our system works well!

How many resources from the vendor's team worked with you, and what were their positions?

They had a team of 7 and we had deputed 3 members from our side

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our conversions have more than doubled and it is only 2 months since we went live. We have all the data in one location. We also have every engagement point in a singular location which is a big relief!

Describe their project management style, including communication tools and timeliness.

I don't know which tools they used. They kept us informed and engaged us in every step. They took multiple steps to ensure that my staff members are participating in the development process and nothing is coming to them as surprise. This ensured speedy delivery and quick adoption by my team members.

What did you find most impressive or unique about this company?

I think the most impressive part was their immense flexibility. We are a technological illiterate company. We only had sketchy ideas. They helped us to build upon ideas and converted our vision to a reality. The final product was much better than we originally thought. It has great interfaces, usability, and functionality. We love it. We love their flexibility. Not a single time did they come back to tell us about what's in the scope.

Are there any areas for improvement or something they could have done differently?

Onsite team and face to face discussions could be very helpful!

BACKGROUND

Please describe your company and your position there.

I am Sr. Program Manager of large software and product multinational organization

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wi4, and what were your goals?

Our client was losing millions of dollars in lost inventory. They are one of the largest providers of surgical trays the world over. Their trays are with doctors, hospitals, and salespeople distributed worldwide.

They wanted to build a real-time surgical tray tracking solution. The challenge was that no such solution existed and any tracker that gets installed to trays will melt due to high temperature during the sterilization process.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to them by our board member as someone who can handle complex problems. Their track record was great. The unique thing was that they had tons of research experience. Our problem was unsolved so far and it needed hardcore research on materials and a new way of a tracking system. We choose them over big boys as we wanted a smart nimble team

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The repository was in AWS. The entire solution was on serverless technologies.

Key deliverables were:

• IOT Platform capable of tracking 3 million-plus objects
• Data warehouse to store humungous data points and real-time analytics dashboard
• AI-based trend analysis for loss prevention and detection systems
• Mobile Apps BLE tracker for surgical trays

How many people from the vendor's team worked with you, and what were their positions?

3 different teams worked on different parts of the project

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Their capabilities of solving issues and problems were outstanding. There were many many roadblocks but their people were able to solve them. I have done so many product developments so far but rarely come across the team which gets a check box for usability, research, technology, timeline, and budget. I Will work with them again

Describe their project management style, including communication tools and timeliness.

Our main communication platform was slack. The project was delivered 50 days before the delivery timeline. One of the best parts was their automated QC processes and continuous delivery mechanisms.

What did you find most impressive or unique about this company?

We had many difficult moments in terms of stakeholder expectation management however they showed high EQ and empathy. They patiently listened to our new demands but always were able to convince us of the importance of keeping the timeline and scope managed

Are there any areas for improvement or something they could have done differently?

No, We love them

BACKGROUND

Please describe your company and your position there.

I am the CoFounder, Chief Mentor and the Head of Content for the platform

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wi4, and what were your goals?

We needed to develop a user friendly mobile app that linked to our content platform at the back end and also integrated our bio medical wearable devices

SOLUTION

How did you select this vendor and what were the deciding factors?

We researched online and found them. We also spoke to a company in Georgia for reference check.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The company conducted detailed system study and proposed the whole journey for us including Rapid prototyping, MVP development, UAT and final production release

How many resources from the vendor's team worked with you, and what were their positions?

4 resources worked with us and the Project Manager was our principal point of contact

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was delivered ontime and with quality of work product. The team researched extensively on our competition and provided very valuable insight to our product team. We were under budget by 11%.

Describe their project management style, including communication tools and timeliness.

The PM style is very collaborative and responsive. they take a very high ownership of the final product. We collaborate using their PM tool and it worked very well.

What did you find most impressive or unique about this company?

Their responsiveness and willingness to undertake competition research to benchmark our product was\quite unique. It made a huge different in the quality of the final delivery.

Are there any areas for improvement or something they could have done differently?

Not really, i just felt Covid interrupted both our rhythm and theirs so if covid hadnt happened we would have had an earlier delivery but it was really out of control of everyone!

BACKGROUND

Please describe your company and your position there.

I am VP of Engineering with a multi national software development organization

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wi4, and what were your goals?

Our client wanted to integrate multiple health care systems. The requirement was to meet HIPAA compliance and data integrity. Real time integration on AWS cloud was required.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were looking for someone who has healthcare, social project experience in IT. We did not wanted to hire a "we can do all" kind of shop. In our multiple round of interview, Wi4 team came out as domain experts. They even had health care professionals who came for specific parts of the project. With right pricing, aggressive timeline, selecting Wi4 was not a brainer.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

They designed the front end in React and backend on AWS amplify. The communication layer was a combination of graphQL, Mirth Connect for HL7. The choice of DB was MongoDB

How many people from the vendor's team worked with you, and what were their positions?

There were 6 people involved including a project manger, 3 developers, 1 UI/UX engineer and 1 quality control engineer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The team was methodological in their approach. I like them giving a number of suggestions. Their project manager added a lot of value in the work.

Describe their project management style, including communication tools and timeliness.

The timeline and budget were met by them. We were impressed with the detailed communication, meeting notes and release note system

What did you find most impressive or unique about this company?

Their honesty! They saved us money despite us having budget. They were honest about the amount of work required and billed us lower than our budget.

Are there any areas for improvement or something they could have done differently?

I think they need to improve their continuous integration skills.

BACKGROUND

Please describe your company and position.

I am an executive of a Software Company

Describe what your company does in a single sentence.

We are Digital Marketing Agency providing all types of marketing and software solutions to our clients

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Wi4 to accomplish?

• Interoperability for our clients in the Healthcare Sector
• Implementing Mirth Connect Free Version
• Providing Training on Mirth to our Employees

SOLUTION

How did you find Wi4?

• Online Search

Why did you select Wi4 over others?

• Pricing fits our budget
• Good value for cost
• Other

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of the project was to implement the mirth connect to make many devices interoperable for our clients in India. The project scope included System Audit, Suggestions, Implementation,Testing, Maintenance, and training of our employees in maintaining the system.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The system was flawlessly working and systems were integrated properly.
• Our clients were also satisfied with the whole system and maintenance was awarded to us

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Initially, we were skeptical about the project outsourcing but with time, we got confidence in these guys. They studied the present system and then suggested the best solutions which were not so costly(obviously, we were implementing mirth connect which was a freeware).At the end, I must say that we are now hunting for more projects in the Healthcare Sector and want these guys to work with us as there are lots of opportunities in the Healthcare Interoperablity sector.

What was your primary form of communication with Wi4?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

One thing, I would like to underline is that they do lots of documentation and at first, it looks a bit irritating but later one, it is really helpful. When a copy of those has been handed over to us, we were amazed and have been satisfied with what we've achieved together. 

Are there any areas for improvement or something Wi4 could have done differently?

As of now, my experience with them was really good and I have no suggestions for these Guys. Only, if they can open an office in India ;) it will be helpful to many people

BACKGROUND

Please describe your company and your position there.

Our company is in business of delivering healthcare related application to end user. One of our product allows users to connect with different providers and get an overall view of health related parameters.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wi4, and what were your goals?

We engaged Wi4 to conceptualize and develop the product. Wi4 team worked with our team to consult, outline main features and helped us to bring online an MVP product quickly.

SOLUTION

How did you select this vendor and what were the deciding factors?

Wi4 experience and consulting approach to development of Wi4. We were looking for a company that had considerable integration experience.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Create an app to integrate multiple vendors. Challenge was to bring live all the data. Project steps included Prototyping, Mock screen development, Milestone based development and creation of MVP. Node.js, React, Objective C, HL7

How many people from the vendor's team worked with you, and what were their positions?

8 people on average. Project Manger, Business Analyst, Technical Architect, Tech

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

There were a number of intermediate milestones - mock up screens, prototypes, completed screens as they were completed, MVP

Describe their project management style, including communication tools and timeliness.

Agile

What did you find most impressive or unique about this company?

Their integration expertise and consulting-led delivery were impressive. Healthcare industry experience.

Are there any areas for improvement or something they could have done differently?

Business Continuity plan. Covid affected delivery timeline but that could have been managed little bit better.

BACKGROUND

Please describe your company and your position there.

Founder/CEO, Medtech startup

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wi4?

taking the raw big data to back-end database design to actionable data and a user interface that makes sense to end user and senior management.

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommendations, Portfolio, cost, reputation of founders.

Describe the project in detail and walk through the stages of the project.

Confidential

How many resources from the vendor's team worked with you, and what were their positions?

Co-founder - Vineet, and then he engaged his team as appropriate.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Mostly based on our senior leadership, employees and investors review. Very impressed.

How effective was the workflow between your team and theirs?

Good communication, good follow up, good documentation. Some delays, but they were beyond their or our control (mostly related to COVID)

What did you find most impressive or unique about this company?

They have an amazing team lead by very capable co-founders. This is a startup, but they have more than 20 years experience in the industry.

Are there any areas for improvement or something they could have done differently?

None noted.