Name: Why Matters
Address: 7 Bell Yard, London, England, WC2A 2JR, GB
Telephone: +44 1273 569 264
Price range: $50 - $99
Rating: 4.9

We help build and grow Shopify stores

At Why Matters, we bring ideas to the table and also listen to what is important to you. Everything we do is underpinned by collaboration: we work as a team and ensure a steady dialogue with each of our clients, thanks to our dedicated team of Shopify experts.

Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
London, England
Year founded
Founded 2014

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.9 /5

What Clients Have Said

Why Matters offers competitive pricing with projects typically around $1,000 to $2,000, providing good value for cost. Clients appreciate their timely delivery, effective communication, and high-quality work, indicating a strong return on investment.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 13 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

Learn more about SEO pricing

Select a service to see pricing information

E-Commerce Dev Packages

starting at $550/month

Why Matters Review Insights

Overall Review Rating

4.9

Quality 5.0
Schedule 4.9
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

High Client Satisfaction

Clients consistently express satisfaction with Why Matters, citing their helpfulness, efficiency, and commitment to delivering exactly what was wanted. Their ability to exceed expectations has been a recurring theme.
Areas for Improvement: Time Zone Coordination

One client noted that the time difference with a key technical contact occasionally made it challenging to have quick, real-time discussions, suggesting a need for better coordination in such scenarios.
Flexibility and Adaptability

Clients appreciate Why Matters' flexibility and adaptability in handling changes to project scope and requirements. This has allowed for successful project completions even when initial plans evolved significantly.
Environmental and Ethical Considerations

Why Matters' commitment to environmental and ethical considerations in their work has been positively noted by clients, aligning with the values of businesses focusing on sustainability.
Significant Improvements in Metrics

Why Matters has been successful in delivering measurable improvements for clients, such as increased conversion rates, improved website speed, enhanced site health scores, and reduced customer acquisition costs.
Responsive and Efficient Communication

Clients appreciate the team's responsiveness and efficiency in communication, whether via email, messaging apps, or virtual meetings. This has been crucial in managing expectations and ensuring client needs are met promptly.

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Why Matters Reviews

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Cloud Consulting & SI
Less than $10,000
Apr. - Oct. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They could do exactly what I wanted for my website, and that was to provide what my previous website lacked."

Oct 27, 2023

Director

Anonymous

Retail
United Kingdom
Online Review

Why Matters provided cloud consulting to migrate a clothing retailer's website to Shopify. They also ensured a fully functional site and integration with email and social media.

Why Matters delivered the project on time, meeting the client's expectations. They communicated frequently and promptly via email and virtual meetings, ensuring an effective workflow. Their quick turnaround time was a hallmark of their work.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of Zirachi Clothing

Describe what your company does in a single sentence.

Fashion

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Why Matters to accomplish?

Migrate my website
Make it function as it should

SOLUTION

How did you find Why Matters?

Shopify Experts Marketplace online

Why did you select Why Matters over others?

Close to my geographic location
Pricing fit our budget
Reviewed their portfolio of similar designs

Describe the scope of work in detail. Please include a summary of key deliverables.

To migrate my existing website to shopify
To keep the site exactly same as the previous site
To provide a full functioning website
link email and social media accounts

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Whymatters made sure that they understood the project and focused on completing each task. If changes needed to be made or improvements they would quickly make the amendments. Whymatters were happy to add additional requests and were always keen to make suggestions to improve the functioning of my ecommerce website.
They were extremely efficient in implementing all the features and also suggested useful plugins that would provided specific design features that I needed. They could do exactly what I wanted for my website, and that was to provide what my previous website lacked.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes they delivered items quite speedily. They were quite determined to find out the objectives very early in the project so that they could meet my objectives.

What was your primary form of communication with Why Matters?

Email or Messaging App

What did you find most impressive or unique about this company?

The speed at which they delivered most tasks, especially during the start of the project.

Are there any areas for improvement or something Why Matters could have done differently?

RATINGS

5.0

Advertising E-Commerce Development Marketing Strategy Product Marketing Search Engine Optimization Web Design
Less than $10,000
June 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They can connect with me and what I want to bring to the brand."

Sep 14, 2023

Owner, Norfolk Prestige Car Parts UK

Neil Hewett

Retail
United Kingdom
1-10 Employees
Online Review
Verified

Why Matters provides digital marketing services for a car parts retailer. The goal is to expand customer reach, streamline the customer experience across all collection points, and increase brand awareness.

Since partnering with Why Matters, the client has seen an increase in their online visibility and brand awareness. The team keeps the internal team updated on the project's progress via online KPIs and regular phone communication. They are down-to-earth, experienced, and easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Owner of Norfolk Prestige Car Parts UK

Describe what your company does in a single sentence.

Sell genuine car parts globally

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Why Matters to accomplish?

Using Shopify to make sure my products are seen online
to expand the reach of the customer base globally
ensure streamlined customer experience across all collection points
Customer Satisfaction

SOLUTION

How did you find Why Matters?

Referral

Why did you select Why Matters over others?

Referred to me
Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Moving the brand forward, reaching people that do not know about the business, ensuring that the business is out there with the other. Enhancing and developing ethos and commitment

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

higher income through increased visibility through marketing and increased brand awareness

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team keep me updated on all aspects of the ongoing tasks via online KPI's and phone communications on a regular basis. Listening to me and my requirements for what i need to push my brand

What was your primary form of communication with Why Matters?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

down to earth, experience, normal non jargon explanations. They can connect with me and what I want to bring to the brand.

Are there any areas for improvement or something Why Matters could have done differently?

no, not at present

RATINGS

5.0

"extremely satisfied with the experience so far, and look forward to a long relationship"

E-Commerce Development Search Engine Optimization
Confidential
Sep. 2022 - Sep. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their retainer packages were a value for money, and they were flexible."

Sep 20, 2023

Business Coordinator, Alonuko

Nicole Alleyne

Manufacturing
London, England
11-50 Employees
Online Review

Why Matters designed and developed a Shopify site for a bridal company. They also provided web development maintenance and SEO support.

Why Matters delivered a user-friendly, optimized site, boosting the client's sales and online visibility. The reliable team promptly responded to the client's needs and consistently delivered work on time. Their flexibility, clear, regular communication, and cost-effective pricing were commendable.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Business Coordinator of Alonuko

Describe what your company does in a single sentence.

Bridal company

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Why Matters to accomplish?

Customise Shopify Website
Optimise SEO

SOLUTION

How did you find Why Matters?

Online Search
Clutch Site

Why did you select Why Matters over others?

High ratings
Close to my geographic location
Pricing fit our budget
Company values aligned

How many teammates from Why Matters were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We worked with WhyMatters initially on our entire website design and customisation. We then moved onto being a retainer customer whereby the team helped us with regular tasks required to better our website and SEO.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our sales increased with a more user friendly website and google searches increased.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They responded very well to our needs. They were great to work with! Items were generally delivered on time but if there were any delays, this would be communicated to us. Most delays were caused by us.

What was your primary form of communication with Why Matters?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their retainer packages were a value for money, and they were flexible.

Are there any areas for improvement or something Why Matters could have done differently?

I would have liked to speak with the developer directly as a few tasks were complicated and speaking directly on a virtual call to the developer would have sped up communication and work completion.

RATINGS

5.0

E-Commerce Development Web Development
Less than $10,000
Jan. - Nov. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Overall, the project was managed professionally."

Nov 12, 2021

Chief Photographer & Head of Marketing, Photos By Wilbur

Willem Blaauw

Other industries
Perth, Australia
1-10 Employees
Online Review
Verified

Why Matters developed and design the website of a photography business. They built the site based on a provided outline.

After launching the site, the client received a couple of customer inquiries. Why Matters established a seamless workflow through clear communication, strong project management, and timely delivery. They also impressed with their ability to produce quality work despite the difference in time zones.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm an designer & aerial drone photographer

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Why Matters, and what were your goals?

Why Matters was recommended to me by a family member.

SOLUTION

How did you select this vendor and what were the deciding factors?

Why Matters was recommended to me by a family member.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We provided a broad outline of what we wanted to achieve & provided some key goals.

How many people from the vendor's team worked with you, and what were their positions?

We worked direct with a project manager.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since launching the site we have received a few enquiries & the next step is to promote our products.

Describe their project management style, including communication tools and timeliness.

Overall, the project was managed professionally, with clear communication and timely services.

What did you find most impressive or unique about this company?

The ability to continue from different time zones & stay focused.

Are there any areas for improvement or something they could have done differently?

There was a few bugs that needed to be ironed out but probably the biggest thing was to run a test prior to hand over.

RATINGS

5.0

Custom Software Development E-Commerce Development
Less than $10,000
Aug. - Sep. 2021

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Excellent team and excellent work!"

Sep 24, 2021

Marketing Dirtector, Gunna Drinks Ltd

Anonymous

Other industries
Loddon, England
1-10 Employees
Online Review
Verified

Why Matters developed a Shopify e-commerce site for a soft drinks company. The team worked on modifying a Shopify template to accommodate more features.

Why Matters delivered the project with excellent solutions quickly. Their attention to detail and quick response were impressive. The team was very good at what they do and challenges were solved straight away.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Soft drinks

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Why Matters, and what were your goals?

To build eCommerce website on Shopify platfrom

SOLUTION

How did you select this vendor and what were the deciding factors?

The team of Whymatters have excellent knowledge of Shopify and all the related product!

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Shopify template with an extra development to introduce features that template can't provide. Plus all the additional apps and settings to operate a good quality eCommerce business.

How many people from the vendor's team worked with you, and what were their positions?

2 people

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project was finished very quick and with the excellent solutions. The attention to details was very impressed!

Describe their project management style, including communication tools and timeliness.

Very quick response, the job was done quickly as well!

What did you find most impressive or unique about this company?

They are very good at what they do! Lots of challenges we were facing were solved straight away!

Are there any areas for improvement or something they could have done differently?

nope, excellent team and excellent work!

RATINGS

5.0

Showing 11-15 of 15 Reviews

Locations (1)

7 Bell Yard London, England WC2A 2JR

10 - 15

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Why Matters

We help build and grow Shopify stores

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Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

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Highly Rated Similar Providers

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Why Matters Review Insights

Overall Review Rating

Top Mentions

Review Highlights

High Client Satisfaction

Areas for Improvement: Time Zone Coordination

Flexibility and Adaptability

Environmental and Ethical Considerations

Significant Improvements in Metrics

Responsive and Efficient Communication

Reviews mentioning:

Why Matters Reviews

Cloud Consulting for Clothing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Digital Marketing for Car Parts Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Development & SEO for Bridal Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Web Dev & Design for Photography Business

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Shopify E-Commerce Dev for Soft Drinks Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

Locations (1)

Contact

Connections

Packages