whiteDigital

BACKGROUND

Please describe your company and position.

I am the Sales & Account Manager of Coolshop

Describe what your company does in a single sentence.

Our mission is to  bring the wave of positive tech change into the enterprises.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire whiteDigital to accomplish?

We brought WhiteDigital on board to improve our digital acquisition strategy and generate a stronger pipeline of qualified leads.

SOLUTION

How did you find whiteDigital?

• Online Search
• Clutch Site

Why did you select whiteDigital over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from whiteDigital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

WhiteDigital managed our paid media operations end-to-end, starting with a comprehensive audit of our existing campaigns and digital positioning.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result of the collaboration, we saw a steady increase in qualified leads and improved engagement metrics across campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their project management approach was organized and transparent.

What was your primary form of communication with whiteDigital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their balance between strategic oversight and hands-on optimization.

Are there any areas for improvement or something whiteDigital could have done differently?

We got what we paid for, so i have nothing to say.

BACKGROUND

Please describe your company and position.

I am the CTO of Xero

Describe what your company does in a single sentence.

building the future of small business around the world

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire whiteDigital to accomplish?

• We engaged WhiteDigital to enhance our paid media performance and strengthen lead acquisition across priority markets. Our primary objective was to increase high-quality sign-ups while maintaining cost efficiency and improving overall return on ad spend.

SOLUTION

How did you find whiteDigital?

Clutch Site

Why did you select whiteDigital over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from whiteDigital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

WhiteDigital managed our paid acquisition strategy from initial audit through execution and ongoing optimization. They conducted audience research, refined targeting parameters, developed compelling ad messaging aligned with our brand positioning, and structured multi-channel campaigns across search and paid social platforms.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement resulted in a measurable increase in qualified leads and improved conversion rates across key campaigns. We achieved a more efficient cost per acquisition and stronger overall campaign performance as optimizations were implemented.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Their team remained responsive to feedback and proactive in recommending adjustments based on performance data. Communication was structured and efficient, ensuring alignment between strategic objectives and day-to-day execution.

What was your primary form of communication with whiteDigital?

Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to combine analytical rigor with thoughtful campaign execution created a reliable growth engine. The transparency in reporting and the consistency of performance improvements made them a dependable long-term partner.

Are there any areas for improvement or something whiteDigital could have done differently?

Nothing major, our experience was cool

BACKGROUND

Please describe your company and position.

I am the VP Marketing & Sales of a digital performance and technology company.

Describe what your company does in a single sentence.

We are a digital performance and technology company that helps brands drive growth through data-driven strategies, digital innovation, and measurable performance marketing solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire whiteDigital to accomplish?

• We partnered with WhiteDigital to strengthen our digital visibility and generate qualified leads through paid media channels.

SOLUTION

How did you find whiteDigital?

• Online Search
• Clutch Site

Why did you select whiteDigital over others?

• High ratings
• Pricing fit our budget
• Good value for cost

How many teammates from whiteDigital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They conducted an initial audit of our digital presence, defined target audience segments, and developed a structured campaign roadmap aligned with our growth objectives.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We saw stronger engagement from targeted campaigns, improved click-through rates, and a more efficient cost per acquisition over time. Most importantly, the campaigns contributed directly to revenue opportunities, providing clear visibility into how paid media was impacting business growth.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Campaign launches and optimizations were delivered according to schedule, and reporting was consistent and detailed.

What was your primary form of communication with whiteDigital?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their focus on performance accountability.

Are there any areas for improvement or something whiteDigital could have done differently?

Nothing really, Our overall experience was worht it. 

BACKGROUND

Please describe your company and position.

I am the CMO

Describe what your company does in a single sentence.

Chocolate is our greatest passion, so we share it with everyone around us.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire whiteDigital to accomplish?

• We engaged WhiteDigital to strengthen our social media presence and translate engagement into measurable retail growth.

SOLUTION

How did you find whiteDigital?

Clutch Site

Why did you select whiteDigital over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from whiteDigital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

WhiteDigital managed our social media marketing end-to-end, from strategy development to content execution and paid campaign management. They developed a structured content calendar aligned with our retail promotions, created engaging visual and promotional content, and managed both organic and paid social campaigns

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

As a result of the collaboration, we saw a noticeable increase in social media engagement and follower growth across our primary platforms. More importantly, social campaigns began driving measurable traffic to our website and contributing to in-store promotional activity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WhiteDigital managed the project with clear structure and consistency. Content calendars, campaign launches, and reports were delivered on schedule, and communication was always prompt and professional. They were responsive to feedback and flexible when we needed to adjust messaging around retail promotions or seasonal campaigns

What was your primary form of communication with whiteDigital?

Email or Messaging App

What did you find most impressive or unique about this company?

Their understanding of consumer behavior in a retail environment allowed them to craft campaigns that were both visually appealing and commercially effective.

Are there any areas for improvement or something whiteDigital could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the CIO of a retail company

Describe what your company does in a single sentence.

Our company is a Polish brand with a London flair. We offer collections of exceptional quality and contemporary design.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire whiteDigital to accomplish?

• We engaged WhiteDigital to strengthen our digital acquisition strategy and drive measurable revenue growth for us. As a retail apparel brand operating in a highly competitive market, our primary objective was to increase qualified traffic to our online store and improve our return on ad spend across paid channels.

SOLUTION

How did you find whiteDigital?

• Online Search
• Clutch Site

Why did you select whiteDigital over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from whiteDigital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged WhiteDigital to manage our full paid media strategy from planning through execution and optimization. Their scope included developing a performance-focused PPC strategy aligned with our sales targets, setting up and managing campaigns across Google and paid social platforms, optimizing our product feeds and conversion tracking, and continuously refining campaigns to improve ROAS and reduce acquisition costs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The engagement delivered clear, measurable improvements across our paid channels. Within the first few months, we saw a significant increase in qualified traffic to our online store, along with a strong uplift in overall revenue attributed to PPC campaigns.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WhiteDigital demonstrated a structured and proactive approach to project management throughout the engagement. From the outset, timelines were clearly defined, and campaign launches were executed as scheduled.

What was your primary form of communication with whiteDigital?

Email or Messaging App

What did you find most impressive or unique about this company?

They approached our campaigns with a clear focus on profitability and long-term growth rather than short-term traffic spikes. Every recommendation was tied back to revenue impact, margins, and scalability, which is critical in the retail apparel space.

Are there any areas for improvement or something whiteDigital could have done differently?

Nothing to point to, All went well

BACKGROUND

Please describe your company and position.

I am the Founder and CEO of REFASH

Describe what your company does in a single sentence.

At REFASH, we believe fashion can be a force for good.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire whiteDigital to accomplish?

• google ads
• Insta ads

SOLUTION

How did you find whiteDigital?

• Referral
• Clutch Site

Why did you select whiteDigital over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from whiteDigital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They manage the paid advertising strategy across Google, Meta, and eBay Ads, including rebuilding and optimizing campaigns for better performance. This involves refining keyword strategy, audience segmentation, bidding, and targeting. They provide ongoing recommendations on where to scale or reduce spend, and test new platforms or formats. Additionally, they would help with testing new creative, bidding adjustments, and landing page experiments to improve efficiency and ROAS

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

improved efficiency, ROAS, and revenue consistency 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management is very thorough and feedback is always on time and very responsive.

What was your primary form of communication with whiteDigital?

Email or Messaging App

What did you find most impressive or unique about this company?

WhiteDigial  is a pleasure to work with because they understand our goals. They are able to focus on data driven decisions paired with a willingness to innovate. The team wasn't afraid to test new ideas, iterate quickly, and refine strategies based on real performance insights. That balance of analytical rigor and creative thinking really has been very good for our business growth. The commitment to continuous improvement both operationally and strategically shows a level of ambition that we find important.

Are there any areas for improvement or something whiteDigital could have done differently?

None

BACKGROUND

Please describe your company and position.

I am the Co-Founder of Attivo Group

Describe what your company does in a single sentence.

Excellence in hospitality, since 2016.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire whiteDigital to accomplish?

• WhiteDigital was employed to raise our restaurants brand online and bring more customers due to the digital marketing and eCommerce plans.

SOLUTION

How did you find whiteDigital?

• Referral
• Clutch Site

Why did you select whiteDigital over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from whiteDigital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work was on designing and maintaining online advertisement campaigns, optimization of our web site to take online food orders, reservations, social media promotions and creation of email marketing to ensure that our customers do not lose interest. Their most important deliverables were ad creatives, campaign reports, SEO, and engagement-based content.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were evident in the increase in online food orders, better table booking, stronger brand presence on social networks and increased engagement with customers in general.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had an effective and dependable project management. They always produced what we needed and when we needed it, there was constant communication and they were responsive to our needs or changes.

What was your primary form of communication with whiteDigital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The best thing that impressed us was that they were able to customize eCommerce-based marketing strategies to the restaurant business and they were very creative in presenting our brand in a manner that resonated with our audience.

Are there any areas for improvement or something whiteDigital could have done differently?

Absolutly okay with the result we got.

BACKGROUND

Please describe your company and position.

I am the Founder & CEO of Arabian Rocks Company

Describe what your company does in a single sentence.

 AROX Contracting has steadily built a reputation as a leader in the construction industry.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire whiteDigital to accomplish?

• The reason we contracted WhiteDigital was to enable us to have a more robust online presence and have quality leads in our online marketing of construction services by using effective eCommerce marketing tactics.

SOLUTION

How did you find whiteDigital?

• Online Search
• Clutch Site

Why did you select whiteDigital over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from whiteDigital were assigned to this project?

50 - 249

Describe the scope of work in detail. Please include a summary of key deliverables.

The following areas of work were covered: developing targeted ad campaigns, optimizing our website to achieve higher visibility, social media promotions, and the establishment of email marketing to reach the potential clients. Their main outputs were campaign arrangements, frequent performance reports, creative advertisement material and traffic boost to the web site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The results were a significant growth in requests to our services, improved brand recognition on the Internet, and enhanced interaction with the potential customers in various channels.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They had a well-organized project management. They managed to deliver goods on time, communicated with us constantly, and were very flexible to our demands or changes as the path unfolded.

What was your primary form of communication with whiteDigital?

Virtual Meeting

What did you find most impressive or unique about this company?

The best part about WhiteDigital was that they were very knowledgeable about digital marketing techniques and could make them very specific to a construction company such as we are.

Are there any areas for improvement or something whiteDigital could have done differently?

All went well

BACKGROUND

Please describe your company and position.

I am the Owner

Describe what your company does in a single sentence.

I’m the owner 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire whiteDigital to accomplish?

• We needed support with conversion rate optimization. We wanted to decrease the cost of acquiring a new customer by making improvements to our website and enhancing our messaging.

SOLUTION

How did you find whiteDigital?

• Online Search
• Referral

Why did you select whiteDigital over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from whiteDigital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

whitedigital | The Conversion Leaders provides us with conversion rate optimization services. The team handles everything for us. Initially, they conducted a thorough analysis of our website and interviewed our customers and team members. Based on that, they built hypotheses about what was causing people to come to our website but not make a purchase. They did a lot of thorough background investigation, which took a month or two. 

After that, the team developed a UX strategy and ran tests to see which of their hypotheses were correct. Finally, the team implemented changes on the website that had a meaningful impact on our problems. The team uses various statistical software and screen recording software to see how people interact with the site.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We’ve decreased our cost of acquiring a new customer, and our ad costs have decreased by 50%. The biggest test they’ve run for us has increased our revenue by 30%. We’ve run and implemented three tests, and we’ve made huge strides. I'm very happy with this engagement. The work they’ve done has paid for itself and continues to pay for itself.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

whitedigital | The Conversion Leaders delivers work on time, and their communication is amazing. They’re very accommodating, and we communicate via email.

What was your primary form of communication with whiteDigital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They’re a solid group of people with a mastery of statistics. They understand that our business is important to us, and they work very hard to prove themselves in the first few months as a valuable partner. Their rhetoric from the beginning of the sales cycle matches what they deliver. Their promises line up with their results.

Are there any areas for improvement or something whiteDigital could have done differently?

NONE

BACKGROUND

Please describe your company and position.

I am the Practice Manager of SouthStar Urgent Care

Describe what your company does in a single sentence.

I’m the practice Manager for an urgent care system spanning the US and some major hospitals in California, New York, and other locations. My primary responsibilities include managing our paid search channels. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire whiteDigital to accomplish?

• We hired Megethos for their PPC services. We transitioned to them from a previous agency.

SOLUTION

How did you find whiteDigital?

• Online Search
• Referral

Why did you select whiteDigital over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from whiteDigital were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We first engaged whitedigital, my primary objective was to ensure they had all the tools they needed to access our account. The first thing they did after that was audit our account from top to bottom. The team gave us recommendations, and we made major changes to our account. They utilized many first-party data and dove deep into the weeds to fix some problems, such as inconsistent audience targeting. 

To elaborate, we were seeing incredible growth at that time. However, our performance wasn’t up to the level that we wanted because of the original campaign set up by our previous provider. As a result, our teams strategized with whitedigital and restructured the entire account. We took what we learned from the previous one and rebuilt everything from the ground up.

Currently, whitedigital works on presenting reports to us on a monthly, weekly, and ad hoc basis. These reports showcase everything we’ve done for the month, including key highlights, performance metrics, and the next steps we can take. On top of that, the team also works on our budgeting needs. A big portion of our work goes into ensuring that everything is optimized and that our campaigns are getting sufficient funding.

Moreover, whitedigital creates dashboards for us on an ad hoc basis. We can access these dashboards 24/7, and they pull data directly from Google. The team also serves as our one-stop shop for any analysis we may do on our side. I then deliver all their insights to our internal team. 

Further, the team helps us with creating ad copy. They provide suggestions and give their recommendations on best practices. If any copy gets flagged, they tell us about it and give us insights into why the copy is flagged. They also check for any similarities across various copy pieces and offer change suggestions to fix issues. whitedigital also creates various assets for us, such as display ads.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

One of the things we truly value is efficiency, and being in the healthcare industry, one of our primary success metrics is the cost-per-booking rate or the cost to gain one person on our website. Comparing Q4 of 2020 versus Q4 of 2021, our cost-per-booking rate has been reduced by more than 50%. That’s incredible — it means we’re doubling our return for every single dollar we spend. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

whitedigital has met every single deadline we’ve set. Depending on prioritization and bandwidth, there might have been some fluctuations in their performance. However, these are major projects, and they’ve met every major deadline with flying colors. Apart from that, they also ensure that we have time to review their work and that I’m in the loop to approve their outputs. Simply put, they’re highly communicative and flexible. In terms of budgeting, whitedigital is extremely efficient and knowledgeable when it comes to managing our dollars. 

For tools, everything is done through Google Suite. We also use Slack as our primary communication method. We have weekly and ad hoc calls with them. Overall, we’ve never lacked in communication. Our team is fully remote, and whitedigital works flexibly with that. 

What was your primary form of communication with whiteDigital?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

whitedigital brings plenty of industry knowledge to our team. They’re great at communicating what’s valuable to us while filtering out what’s not as valuable. Other agencies go over huge metrics with graphs and numbers to executives that have no ideas what they mean. By contrast, whitedigital is good at going over specific details and technical aspects when they talk to me and our company director. They’re also good at speaking about high-level goals when required.

Beyond that, the whitedigital team gives plenty of great recommendations based on their experience with their other clients. They tell us what has worked successfully for their other customers and ask us if we want to do it, too. That’s one of the biggest things they bring to the table. 

Furthermore, other teams don’t show as much consistency as whitedigital does. Over time, teams get comfortable, and once people get comfortable, deadlines are sometimes missed. That’s fine at first, but it’s not okay when it becomes a pattern. Luckily, whitedigital has been truly consistent. Even after working with them for over a year, it still feels like it’s our first week of working with them in terms of consistency. 

Are there any areas for improvement or something whiteDigital could have done differently?

NOTHING