WEZOM

BACKGROUND

Please describe your company and position.

I am the Marketer of CRM Solutions

Describe what your company does in a single sentence.

We specialize in implementing, customizing, and supporting CRM systems to optimize business processes and enhance customer relationships.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEZOM to accomplish?

• We partnered with WEZOM to develop a customized e-commerce platform that enhances user experience, streamlines operations, and support our clients’ business growth, while we focused on integrating the CRM system.
• The goals included creating a secure, scalable platform with advanced features, seamless integration with our systems, and tools to improve customer engagement and sales.

SOLUTION

How did you find WEZOM?

Online Search

Why did you select WEZOM over others?

• Good value for cost
• Company values aligned

How many teammates from WEZOM were assigned to this project?

Other

Describe the scope of work in detail. Please include a summary of key deliverables.

WEZOM developed a tailored e-commerce platform designed to meet our unique requirements, offering a secure shopping experience and real-time inventory management. 

The platform features advanced tools such as a dynamic product catalog, an optimized checkout process, and integrated payment solutions, delivering a seamless and user-friendly experience. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcomes from the e-commerce project included a significant increase in online sales, improved customer engagement metrics, and enhanced website performance. Key indicators of success were a 30% boost in conversion rates, a 25% reduction in cart abandonment, and a 50% increase in page load speed. 

Additionally, the platform's advanced features, like real-time inventory updates and personalized product recommendations, contributed to higher customer satisfaction scores and repeat purchase rates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The WEZOM team managed the project efficiently, delivering it on time and maintaining clear communication. They were responsive to our needs, quickly implementing feedback and ensuring the project aligned with our goals

What was your primary form of communication with WEZOM?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood us most about WEZOM was their understanding of our needs and ability to deliver customized solutions. Their clear communication, technical skills, and focus on results made working with them easy and effective.

Are there any areas for improvement or something WEZOM could have done differently?

Working with WEZOM was a great experience. They communicated well, handled everything efficiently, and delivered excellent results.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Data Science UA

Describe what your company does in a single sentence.

Data Science UA specializes in providing advanced data science, artificial intelligence, and machine learning solutions, connecting top tech talent with businesses to drive innovation and growth.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEZOM to accomplish?

• We partnered with WEZOM to develop a custom backend solution that optimized the integration of our advertising platforms with existing client systems, ensuring seamless data flow and resolving operational challenges.
• Increasing Targeted Traffic: Driving high-quality, relevant traffic to our site by displaying ads to users based on the context of the content they are viewing.
• Improving Conversion Rates: Targeting audiences within specific contexts to increase conversions from users more likely to engage with our offerings.
• Maximizing Ad Relevance: Ensuring ads appear in the most relevant online spaces, creating a seamless user experience that resonates with potential customers and aligns with their interests.

SOLUTION

How did you find WEZOM?

Online Search

Why did you select WEZOM over others?

• Close to my geographic location
• Pricing fit our budget
• Great culture fit

How many teammates from WEZOM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project focused on developing a custom backend solution to integrate our advertising platforms with client systems. WEZOM handled the backend design, API development, testing, and ongoing support to optimize data flow, improve efficiency, and ensure scalability and reliability.

The result was a high-performance backend that streamlined integration, reduced inefficiencies, and delivered long-term value.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project improved data flow, reduced errors, and eliminated bottlenecks. The scalable backend delivered reliable performance, faster response times, and greater efficiency, enhancing user satisfaction and cutting costs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WEZOM managed the project efficiently, meeting deadlines, adapting to changes, and providing excellent support. Their proactive communication and commitment to quality ensured a smooth and effective collaboration.

What was your primary form of communication with WEZOM?

Email or Messaging App

What did you find most impressive or unique about this company?

WEZOM impressed us with their expertise and adaptability, overcoming challenges with innovative solutions and ensuring project success.

Are there any areas for improvement or something WEZOM could have done differently?

 It was a great decision to partner with WEZOM, and we’re delighted with the results of this collaboration.

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Whales Marketing

Describe what your company does in a single sentence.

Whales Marketing is a full-service digital marketing agency that helps companies grow their online performance, get more clients and boost revenue.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEZOM to accomplish?

We partnered with WEZOM to develop a custom mobile application aimed at optimizing task management processes within our organization. The primary objective was to create a solution that would reduce task volume, streamline workflows, and increase the efficiency of daily operations.

SOLUTION

How did you find WEZOM?

Clutch Site

Why did you select WEZOM over others?

• Good value for cost
• Company values aligned

How many teammates from WEZOM were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work included:

Designed a user-friendly and intuitive interface, allowing for quick adaptation and minimizing training needs.
Focused on creating a layout that simplifies navigation and enhances functionality, leading to improved productivity.
Developed a prototype for testing and gathered feedback for further optimization.
Integrated functionalities that minimize task volume and streamline workflow processes.

Key deliverables included:
A fully functional, user-friendly app designed to enhance task management and daily workflows.
High-fidelity prototypes of the app's design for initial testing and feedback.

A detailed support schedule covering post-launch maintenance and updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing the platform, we saw:

Reduction in Task Volume by 30%
50% Faster Task Completion Times
Increased User Adoption Rate of 90% Within First Month

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WEZOM's project management approach was exemplary throughout our collaboration. They adhered strictly to the agreed-upon timelines, consistently delivering milestones and final deliverables on schedule. Their responsiveness to our needs was commendable; they maintained open and transparent communication channels, promptly addressing any concerns or adjustments we required.

What was your primary form of communication with WEZOM?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

WEZOM's exceptional ability to deeply understand and address our specific needs stood out. They invested considerable time in comprehending our unique requirements, which was evident in the tailored features of the mobile application they developed for us. 

Are there any areas for improvement or something WEZOM could have done differently?

Providing additional documentation, particularly for the app’s unique or custom features, would be beneficial for future training and reference, especially as new team members begin using the app.

BACKGROUND

Please describe your company and position.

I am a department head at Cooper&Hunter

Describe what your company does in a single sentence.

The Cooper&Hunter company is one of the world leaders in production of residential and commercial air conditioner units.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEZOM to accomplish?

• Develop a cross-platform service application
• Create a corporate web site
• Combine these tools through a new backend and admin panel
• Development custom VoIP services with AI

SOLUTION

How did you find WEZOM?

Online Search

Why did you select WEZOM over others?

High ratings

How many teammates from WEZOM were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

New tools greatly simplified the work of technicians - repairing equipment, ordering spare parts, communicating with Cooper&Hunter technical support. It is about mass maintenance of hundreds of air conditioners at enterprises, engineering maintenance of complex and large-scale climate systems

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

In just six months, we went through the entire cycle of developing a large digital ecosystem - from the stage of searching for ideas to the release of the finished product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All the tasks were finished on time.

What was your primary form of communication with WEZOM?

Virtual Meeting

What did you find most impressive or unique about this company?

They can solve almost any problem

Are there any areas for improvement or something WEZOM could have done differently?

In any area you can find something that can be improved. But we didn't have any problems with it.

BACKGROUND

Please describe your company and position.

I am the Technical Director of Network of service stations Dalnoboy

Describe what your company does in a single sentence.

Trade.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEZOM to accomplish?

• Workflow automation

SOLUTION

How did you find WEZOM?

Online Search

Why did you select WEZOM over others?

• High ratings
• Pricing fit our budget
• Great culture fit

How many teammates from WEZOM were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

A mobile application was created that allows you to collect and analyze data on the performance of our products and competitors' products.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Thanks to the project: 

• Increased data processing speed 
• Increased accuracy of collected data 
• Reduced work time.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

All work was completed on time and the result has been fully in line with expectations.

What was your primary form of communication with WEZOM?

Virtual Meeting

What did you find most impressive or unique about this company?

Modern approaches to work. Efficient problem solving.

Are there any areas for improvement or something WEZOM could have done differently?

Be our partner for many years.

BACKGROUND

Please describe your company and position.

I am the Project manager of ARMA MOTORS

Describe what your company does in a single sentence.

We are an official dealer center of Renault, Volvo and Mitsubishi in Ukraine

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WEZOM to accomplish?

• We'd like to manage car service by mobile application. To build a "dealer center in a smartphone"

SOLUTION

How did you find WEZOM?

Online Search

Why did you select WEZOM over others?

Referred to me

What was the size of WEZOM’s team?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

"Now our customers can sign up for maintenance within mobile application and receive online consultations in messengers instantly. The client can see the entire history of servicing his car in the application, he has the opportunity to coordinate additional work on the service via a smartphone.

At the same time, we, as a dealer center, can broadcast our marketing activities through the application. The mobile platform has also reduced the number of appointment calls significantly, which helps consultants use their time more efficiently."

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Today, 7% of all car service requests are made through a mobile application.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WEZOM's team met all deadlines, took into account the needs of the project, and offered better solutions for us.

What was your primary form of communication with WEZOM?

Virtual Meeting

What did you find most impressive or unique about this company?

Compliance with deadlines, informing about any deviations from the work plan in advance.

Are there any areas for improvement or something WEZOM could have done differently?

Can't find such areas.

BACKGROUND

Please describe your company and your position there.

Zalem is an online store of spare parts for turbines. Marketer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WEZOM, and what were your goals?

Developing an online store. Creating a convenient and fast online store selling turbine parts at wholesale prices.

SOLUTION

How did you select this vendor and what were the deciding factors?

On the recommendation of colleagues

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Zalem is an online store of all spare parts for turbines at competitive prices, with a unique filter system and search for parts by various parameters.

How many people from the vendor's team worked with you, and what were their positions?

• backend developer
• frontend developer
• QA engineer
• designer
• project-manager

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The project has already been working properly for 8 months and brings daily orders and profits. This is the highest and most important indicator of project success.

Describe their project management style, including communication tools and timeliness.

The working process was highly efficient, all the goals and tasks were carried out accurately and within the agreed timeframes.

What did you find most impressive or unique about this company?

The feedback was always fast and fulfillment of assigned tasks was on time. When controversial issues arise, the team goes to a meeting or offers an alternative, and most importantly, a reasoned solution to the problem. They have always offered interesting ideas and tricks that now help the online store to develop actively.

Are there any areas for improvement or something they could have done differently?

Scaling up the company

BACKGROUND

Please describe your company and your position there.

I am a co-founder of EndorPhone. We have been producing exclusive phone cases since 2014

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wezom?

Our site was launched a long time ago. And it was no longer relevant. We decided to completely revise the look and functionality.

What were your goals for this project?

Make a new UX / UI design for the main site and subdomains. Completely redesign the interface of the cover designer, where the clients of the site can create their own unique cover design in a graphic editor.

SOLUTION

How did you select Wezom?

We considered 7 companies. Chose Wezom for their portfolio. Their projects were as close to us in spirit as possible.

Describe the project in detail.

The Wezom team quickly got involved in the robot and promptly responded to all our wishes. We didn't have a specific budget for the project. We wanted to make it as cool as possible. Therefore, we went a little beyond the approximate calculations, but it was worth it)

What was the team composition?

On our side was our entire not big it-department. On the part of Wezom, I especially remembered the efficiency and involvement of Elena's account manager and, as an art director, Maxim understood half a word what we needed.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Emotionally, everyone who saw the new website design was delighted. The conversion rate has gone up. The bounce rate has decreased. I cannot reveal the numbers.

How effective was the workflow between your team and theirs?

The work was carried out mainly via chat. As quickly and conveniently as possible

What did you find most impressive about this company?

Their graphic design and high-quality layout were impressive.

Are there any areas for improvement?

Everything was ok

BACKGROUND

Please describe your company and your position there.

Grata International - law firm. My job- seo

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wezom?

To create a new web-site

What were your goals for this project?

To create an amazing web-site

SOLUTION

How did you select this vendor?

They were recommended to us by the colleagues

Describe the project and the services they provided in detail.

The goal was to create a new web -site for our company in very short period of time

What was the team composition?

the team had about 8-10 and they are amazing specialists

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

no

How was project management arranged and how effective was it?

project management was very impressive

What did you find most impressive about this company?

short period of time they spend for this project and incredible result

Are there any areas for improvement?

don't know

BACKGROUND

Please describe your company and your position there.

I'm a marketer.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Wezom?

We hired them to create an online store

What were your goals for this project?

To create a project with modern tools and the ability to adapt them to the business model of our company

SOLUTION

How did you select this vendor?

We held a tender of 12 contractors. The company "Wezom" most met the selection criteria and took 1st place in the list

Describe the project and the services they provided in detail.

It was an ordinary e-commerce project with its own design requirements and internal / external functionality.

What was the team composition?

Project manager, designer, tester, group of programmers

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

Here's the link - https://www.mestprom.com

How was project management arranged and how effective was it?

The project was great. They tried to discuss as much as possible, but there are always some missed points as well as pros and cons. In general, we were satisfied with the work from their company. I recommend "Wezom" for cooperation!

What did you find most impressive about this company?

We admired the product quality, constant communication, and their ability to compromise. They had an internal desire to improve the requested functionality.

Are there any areas for improvement?

They could strengthen their performance testing efforts.