IT Managed Services IT Strategy Consulting Other IT Consulting and SI
Confidential
Jan. 2023 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I'm continuously impressed with their knowledge and professionalism."

Mar 6, 2024

Founder & President, Outshine PR

Talia Samuels

Advertising & marketing
Newport Beach, California
1-10 Employees
Online Review
Verified

West Coast Network Solutions serves as an outsourced IT partner for a PR firm. The team's tasks include cybersecurity consulting, daily IT support, email migration, and software licensing and management.

So far, the client has been pleased with West Coast Network Solutions' services. Reliable and efficient, the team boasts an ability to resolve any IT-related issues swiftly. Moreover, they're knowledgeable, and their strong sense of professionalism makes them easy to work with.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder & President of Outshine PR

Describe what your company does in a single sentence.

Public Relations for Restaurants and Food & Beverage Brands

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire West Coast Network Solutions to accomplish?

Managed IT Support
Email Migration

SOLUTION

How did you find West Coast Network Solutions?

Referral

Why did you select West Coast Network Solutions over others?

High ratings
Close to my geographic location
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from West Coast Network Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired West Coast Network Solutions to provide us with day-to-day managed IT services, security consulting, and software and licensing management.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

They offer 24/7 tech support and performed a seamless email migration.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They are prompt, reliable, and quick to solve all our IT needs.

What was your primary form of communication with West Coast Network Solutions?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

I'm continuously impressed with their knowledge and professionalism.

Are there any areas for improvement or something West Coast Network Solutions could have done differently?

I wish I had hired them sooner!

RATINGS

5.0

West Coast Network Solutions

Providing Unparalleled I.T. Support

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