Weelorum

BACKGROUND

Please describe your company and position.

 I am the CTO of a home services company 

Describe what your company does in a single sentence.

Mobile car wash service

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Weelorum to accomplish?

Develop our mobile app

SOLUTION

How did you find Weelorum?

Online Search

Why did you select Weelorum over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Weelorum were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Project Overview
The project involves the development of a mobile application for both Android and iOS platforms, complemented by a robust backend system. The app serves as a platform for customers to easily schedule and manage mobile car wash services.

Key Components
Mobile Application Development

• Platform Compatibility: Development for both Android and iOS devices.
• User Interface (UI): Design of an intuitive, user-friendly interface that facilitates easy navigation.
• User Experience (UX): Implementation of best practices for a seamless user experience, ensuring efficient booking and service management.

Core Features of the Mobile App

• User Registration/Login: Secure sign-up and login options via email or social media accounts.
• Service Selection: Display of various car wash services with detailed descriptions and pricing.
• Booking System: Calendar integration for selecting service date and time; real-time availability checking.
• Payment Integration: Secure payment processing options, including credit/debit cards and digital wallets.
• Order Tracking: Real-time tracking of service status post-booking.
• User Feedback and Ratings: Ability for customers to provide feedback and rate services after completion.
• Notifications: Push notifications for booking confirmations, reminders, and promotions.

Backend Development

• Database Management: Setup of a scalable database to manage user accounts, bookings, service details, and payment records.
• API Development: Creation of RESTful APIs to facilitate communication between the mobile app and backend services.
• Admin Dashboard: Development of a web-based dashboard for administrators to manage users, view analytics, and handle service requests.

Testing and Quality Assurance

• Functional Testing: Ensure all features work as intended across different devices and operating systems.
• Performance Testing: Assess app performance under various load conditions.
• User Acceptance Testing (UAT): Gather feedback from a select group of end-users to make necessary adjustments before launch.

Deployment and Launch

• App Store Submission: Prepare and submit the app to Google Play Store and Apple App Store, following all guidelines.
• Post-launch Support: Provide technical support and updates for a specified period after launch to address any issues.

Summary of Key Deliverables

• Fully developed mobile app for Android and iOS with an intuitive UI/UX.
• Comprehensive backend platform with a scalable database and admin dashboard.
• Integration of payment processing and real-time service tracking.
• Thorough testing documentation and reports.
• Successful submission of the app to both app stores and post-launch support plan.
• This scope outlines the critical aspects of the project and sets the foundation for effective collaboration and successful delivery of the mobile car wash service application.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

the outcomes collectively demonstrate that the mobile app was a significant success, meeting both user needs and business goals.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project management was highly effective, with all key deliverables completed on time. The provider maintained strong communication, regularly updating me and responding quickly to my needs. They were flexible with adjustments and proactive in solving any issues, ensuring a smooth development process. Overall, their responsiveness and commitment significantly contributed to the project's success.

What was your primary form of communication with Weelorum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What I found most impressive about the company was their exceptional level of responsiveness and adaptability. They actively listened to my feedback and quickly implemented changes, which made me feel valued as a client. Additionally, their commitment to quality was evident in their thorough testing processes and attention to detail, ensuring that the final product met all my expectations. Their proactive communication and problem-solving approach set them apart, making the entire experience smooth and collaborative.

Are there any areas for improvement or something Weelorum could have done differently?

i don't think so

BACKGROUND

Please describe your company and position.

I am the CEO

Describe what your company does in a single sentence.

Provide personalized and gamified productivity solutions to help individuals and businesses unlock their peak performance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Weelorum to accomplish?

• UI UX Design

SOLUTION

How did you find Weelorum?

Online Search

Why did you select Weelorum over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Weelorum were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

a skilled UI/UX designer to create visually appealing and user-friendly web application. The ideal candidate will have a strong understanding of web and desktop app design principles and experience in both UI and UX design. Deliverables include help with the color palette, design system, and user interface design from user onboarding, payment, and user experience in the app to use the app's functionalities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Complete user experience design on figma include a prototyping walk through for the user to onboard, use the application, and pay for the service.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Weelorum's team and designer was good with time, we would schedule meetings about once or twice a week to review their work. They were responsive and prompt to messeges.

What was your primary form of communication with Weelorum?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I liked the designer's flexibility in helping to put together the palette and design system. I also found it impressive how quick they were to respond to messeges

Are there any areas for improvement or something Weelorum could have done differently?

The designer's abilities can be improved in terms of creativity and imagery. 

BACKGROUND

Please describe your company and your position there.

MATSUKO are a leading technology company developing and publishing the worlds first holographic presence apps requiring only a smartphone to see live holographic presence of real people. As Product Manager, my role is to lead the team to deliver the business goals to solve customer needs. I am responsible for managing teams and external resources to complete development and publishing of the software service and MATSUKO apps.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Weelorum, and what were your goals?

Weelorum were hired to complete some mobile development work on the MATSUKO iPhone app. They integrated new UI and UX designs. They worked on a number of app updates since 2021, helping MATSUKO achieve the goal of a new App update every quarter.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched online for suitable partners, and reached out to Weelorum to provide service once we found they could deliver what was required for the project.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The scope of work was to integrate new UI and UX for the iPhone app of MATSUKO.

The project steps were:

• Scope of work prepared by MATSUKO
• Estimation and Quote from Weelorum
• Project Schedule agreed
• Payment milestones setup and agreed
• Work undertaken
• Work reviewed and integrated back into main release branch
• Bugs identified and polish tasks agreed
• Final build code submitted
• Project Approved and Payment finalized.

How many resources from the vendor's team worked with you, and what were their positions?

Weelorum assigned us a project manager and a couple of developers to complete the work. We also dealt directly with CEO to negotiate business aspects of the project.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The scope of work agreed was delivered as requested, on time and with good quality. When any bugs or polish were identified, or the designs were updated. Weelorum was very responsive, flexible, and professional.

Describe their project management style, including communication tools and timeliness.

Project management with Weelorum was very convenient. They were added to our project management software, so we could track and see progress on all deliverables. In terms of managing the forecast, we had some gantt chart forecasts and spreadsheets to manage cost of the work and time required. We also had a shared instant messenging tool to communicate instantly. They were responsive to email and any communications, right through the projects.

What did you find most impressive or unique about this company?

Weelorum delivered on the work agreed with a high professional standard. They were very responsive in their communication and management of the project. They were flexible and made changes and fixes as requested with a positive attitude and professional approach.

Are there any areas for improvement or something they could have done differently?

We are very satisfied with our work projects with Weelorum. We have no areas for improvement. We will continue to hire them as an extension to our development team resources, to further improve the MATSUKO app.

BACKGROUND

Please describe your company and your position there.

I am the Founder & CEO for a financial technology company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Weelorum, and what were your goals?

We wanted to develop an iOS comprehensive financial planning mobile application to capture a slice of the millennial population financial services market.

SOLUTION

How did you select this vendor and what were the deciding factors?

We conducted an extensive search through UpWork for mobile app development agencies with project management, UX/UI design and development capabilities and shortlisted approximately 5. After gathering cost estimates and conducting an interview, we went with Weelorum due to their iOS design/development expertise.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We initially worked with another software development agency to complete an initial UX/UI exercise with a working prototype. When we started working with Weelorum, they immediately took the design and broke it down into a thorough and detailed project development plan.

Within 3 months, we had the initial iOS app completed. They worked collaboratively throughout the process seeking input and incorporating feedback. We have now been working with them for over a year and have recently launched the initial version of our product to the App Store.

How many resources from the vendor's team worked with you, and what were their positions?

We work with the CEO directly, and interact on a frequent basis with a developer, a UX/UI designer and a CTO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We just uploaded app to App Store, so we'll be back to update this section with metrics.

Describe their project management style, including communication tools and timeliness.

Our main point of contact is easy to work with, always approachable with a positive and professional attitude. Communication is mostly through email and Telegram. We hold our calls on a weekly basis via Zoom/Google Meet. Everything is delivered on time or if there are bugs to fix that take longer than expected, they are good at communicating progress.

What did you find most impressive or unique about this company?

We appreciate their can-do attitude, patience, and approachability. Down to earth and easy to work with. Reliable and professional. Excellent.

Are there any areas for improvement or something they could have done differently?

Mostly QA. Sometimes I have to spend a ton of time finding bugs and identifying where there are issues, but we are working with some major constraints, since we need to integrate bank accounts through Plaid and these are US based, so they are unable to link them on their end.

BACKGROUND

Please describe your company and your position there.

I am the CTO at a medtech startup in Munich

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Weelorum, and what were your goals?

We hired weelorum to carry out the native implementation of an existing cross-platform app. Given their success on this project we continued collaborating to extend the functionality and improve the user experience

SOLUTION

How did you select Weelorum and what were the deciding factors?

Fair pricing, solid expertise and capabilities to quickly scale the team

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The weelorum team analyzed our existing application, provided a new design proposal, and carried out the PM and implementation using technologies such as Swift, Kotlin, and firebase. It is worth mentioning that our app required very fine control of device hardware that required extensive expertise of iOS and Android sdks and libraries.

How many resources from the Weelorum team worked with you, and what were their positions?

1 designer, 1 project manager, 2 iOS developers and 2 Android developers

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Within 3 months native apps were released on both platforms. The improved design and experience boosted our user acquisition and specially retention. Three months after we will be releasing a new set of functionality that has had an amazing reception among our beta testers

Describe their project management style, including communication tools and timeliness.

Weelorum has a relaxed but effective approach with respect to requirement definition. They saved me time by translating my requirements during our weekly meetings and slack communications, into user stories themselves. They use Jira as PM platform and communicate their estimates through google spreadsheets.

What did you find most impressive or unique about this company?

The quality of their development is impressive. They always executed the Figma designs with extreme precision.

Are there any areas for improvement or something they could have done differently?

In my opinion, they show a slight overconfidence when it comes to estimating the project scope and complexity. Although it is something they can improve, it wasn't so significant to not keep collaborating with them in the future

BACKGROUND

Please describe your company and your position there.

I am the CIO of an IT consulting and IT Service and Development Company located in Hamburg, Germany. We develop business models and web & app services together with our customers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Weelorum?

For an innovative Inventory App, we needed a new UX / UI approach. We identified that in order to achieve our app goals and increase the efficiency of the user, we had to reconsider and break some of the used-to UX user patterns. The innovation and challenge, at the same time, was to break with existing UX patterns, while still balancing with what the ordinary user is used to.

SOLUTION

How did you select this vendor?

We searched online for a number of design companies, that also have experience in app development them self. (That is, they should understand not only design but also the required development). Also communication skills and project organizational skills have been important in the selection process.

Describe the project in detail and walk through the stages of the project.

• Stage 1: We reviewed jointly the existing App and existing requirements.
• Stage 2: Based on this they provided an estimate for all project stages. (And they stayed at the end within their estimates.)
• Stage 3: Iterative Approach. Based on some extensive documentation on the business / app use cases by us, they developed the UX/UI design.
• Stage 4: We had weekly meetings on aligning our and their ideas. They were very open on feedback and criticism but also fought for their ideas (which is both good).
• Stage 5: By using our feedback they updated and aligned the design, which in the end resulted in the final design.

How many resources from the vendor's team worked with you, and what were their positions?

Their (Lead) designer plus some project office member supported us in the work.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We are very satisfied with the UX/UI. We currently implement it. We hope that also our users will be happy with the UX/UI and easy to use for them. But this will only time show.

How effective was the workflow between your team and theirs?

We are very happy with the communication and work with the Team from Weelorum. It is very easy to talk to them and to think about new ideas. They stayed within their forecasted time estimate.

What did you find most impressive or unique about this company?

They are very friendly and skilled people with an interest on the subject and project. As we had an iterative approach and to rely on their expertise, it was important to trust them. They helped us by explaining everything and being patient with our non-conform approach as we had chosen. They were very open to feedback and criticism, but also fought for their ideas (which is both good).

Are there any areas for improvement or something they could have done differently?

None.

BACKGROUND

Please describe your company and your position there.

Im the co-founder of parcel tracking service

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Weelorum, and what were your goals?

We wanted to develop an app, so we can get new customers and expand our business. We already had UX/UI design, so only development was needed.

SOLUTION

How did you select this vendor and what were the deciding factors?

We searched for mobile developers on upwork for our budget and found ~10. Contacted all of them and chose Weelorum, because they responded quickly, explained everything perfectly and we believed in their responsibility.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Before the start of the work, they made the calculation of the time and money costs for the project. We created a general chat where we were able to communicate and make decisions quickly. A month later, we received the first beta of the application. Which is quickly enough for us, because there were a lot of redoings.

How many resources from the vendor's team worked with you, and what were their positions?

There was a project manager and a developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We cannot tell you about the numbers yet - we are now publishing the application in the Google Play Store.

Describe their project management style, including communication tools and timeliness.

Communication was very easy, almost like with friends. We had a zoom calls once on Monday, where discussed plans for the week. They showed a screen if necessary. Time costs were sent to email — in the form of a table, where current costs and approximate costs were visible for the entire project.

What did you find most impressive or unique about this company?

They made a time estimate and adhered to it perfectly. We liked the clarity.

Are there any areas for improvement or something they could have done differently?

They had to publish themselves - although they offered their help. But we would like to be led by the handle in this process.

BACKGROUND

Please describe your company and your position there.

I am the Head of Marketing & Product Management. I was the Project Manager and Lead for the development of the Application. I lead the teams as the App development Project Manager and Lead in UI/UX design.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Weelorum?

We partnered with WeeLorum to take on the full front-end development of our App. Also polishing the UI/UX out of prototype.

What were your goals for this project?

Our main objective is to have a fully functional app, out of the Adobe XD prototype design.

SOLUTION

How did you select Weelorum?

We selected WeeLorum on the criteria of project deliverability. WeeLorum committed to the time frame needed for the project.

Describe the project in detail.

Once we started the project development with WeeLorum we immediately hit the ground running. We had 3 sprints for the project and each sprint was delivered on time.

What was the team composition?

Team was build on Project Management and Oversight Design from our side the client, and we has one project manager, one team leader, 2 front end developers and one UX/UI designer. We were all a total of 10.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

With in the given time frame of our 3 sprints WeeLorum delivered on time and also exceeding expectations on "in project " tweak and change management.

How effective was the workflow between your team and theirs?

We had a streamline of good work flow, We used an Agile project management method with WeeLorum. The proved to be effective and efficient thought the project.

What did you find most impressive about this company?

Their communication and their ability to pull through on requests are remarkable.

Are there any areas for improvement?

WeeLorum is a new startup and is learning. One area of improvement is getting a solidified scope of work from clients, in order to streamline projects according to scope.

BACKGROUND

Please describe your company and your position there.

I am the co-founder of a social media startup.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Weelorum?

At first we hired Weelorum to create the design for our social media application based on use cases and application specifications that we provided. We are planning on hiring Weelorum for the development of the application.

What were your goals for this project?

Our goals for this project were to create a minimum viable product to onboard users and conduct market research before securing additional funding. Further, we emphasized the importance of a materialistic design and seamless UX.

SOLUTION

How did you select Weelorum?

My team interviewed various independent developers and development teams. We eventually decided on Weelorum as the optimal candidates for the job.

The team has experience creating similar applications, offered a great price and timeline, and engaged with the project. We connected with Weelorum using Upwork and paid them through this platform.

Describe the project in detail.

Once we had created the Upwork contract with Weelorum, the team set up a slack channel where we could could communicate with them as well as regular meetings at least once per week. We were also given access to a JIRA dashboard which let us view the team's progress.

What was the team composition?

Throughout the design process, we spoke with both the CEO and CTO of Weelorum as well as collaborated with a designer on their team. For the development process, we were connected with additional members of their team on Slack.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The design aspect of the project has been completed and we are very satisfied with the product. The design was absolutely what we were looking for, showcasing all required application functionality and exceeding our expectations with respect to aesthetics.

At the end of the project, our company was delivered a comprehensive mockup and clickable prototype of the design.

How effective was the workflow between your team and theirs?

Weelorum's ability to communicate was beyond satisfactory. Despite the time-zone difference, our comments and concerns were addressed promptly. Throughout the whole process, we felt our input was valued and we felt more like collaborators than clients.

The Weelorum team really understood our vision for the project and recommended additional features for the application, improving the application while still adhering to our original price quote.

What did you find most impressive about this company?

Weelorum is very transparent and structured. We were given a realistic timeline and estimate with actionable tasks and a clear path to project completion.

Are there any areas for improvement?

No - the project could not have gone any better! We really enjoyed working with Weelorum and will continue to in the future.

SOLUTION

How much have you invested with them?

From the time of the engagement until now, we have spent over $150,000 with Weelorum, and we don’t even have 80% of our code.

What is the status of this engagement?

The project started in October 2018 and ended in May 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

In June, when we left the original review, the project was just winding down. There wasn’t a final handoff yet, but we wanted to provide Weelorum with the opportunity to go find additional work. We were a bit pressured to give them a really good review, as they’re using it to get work from other clients. The relationship we had with Weelorum before the final completion and deliverables were provided was positive. 

Due to COVID-19, we lost a significant amount of our revenue. We were supposed to make a final payment installment to them, and that was delayed significantly. They ultimately withheld the source code. Not having 80% of the code that we asked for is significant, regardless of the outstanding amount of $20,000 that we had to delay due to COVID-19. We discussed with them that, since we'd lost 90% of our revenue and we needed to recover, we required at least the portion of the product that we’d paid for. Weelorum agreed to give us that, and when they gave us a version of the source code, we knew that there were some limitations — some libraries were missing. That was fine to us, but we didn’t realize to what extent the intellectual property was missing until about three weeks ago, when an Android developer came in and said we had an empty source code. He told us that there was nothing in the codes for Android, while there was less than 50% available for iOS.

In May, Weelorum was supposed to give us a product feature that was going to help us continue our engagement with that customer. From a project management standpoint, they missed the release by three weeks, which caused us to lose this customer. We weren’t able to deliver on what we had promised, which was also what Weelorum claimed to be able to complete. That was a significant outcome for us and led us to backtrack a bit to better figure out our product and how we’d deliver it to our customers.

How did Weelorum perform from a project management standpoint?

During the time of our engagement, Weelorum agreed to a contract that stated that they would be providing milestone updates and hour breakdowns. Also, for every iteration, they were supposed to be uploading the source code into our server, providing the intellectual property that we’d been paying for. However, that was put aside during the engagement because there was a lack of project management on both sides, as we were going so fast.

What did you find most impressive about them?

I would have to say that our relationship with Weelorum was really good. Initially, I was satisfied, even with the delay in the project and the missed deliverables — they’re good guys. At the end of the day, they’re good people, and I was satisfied with the good quality of the work. However, I think where the engagement lacks is in the ethical piece. Also, the inability to deliver on time is really alarming.

Are there any areas they could improve?

I think there were mistakes made on both sides. We really trusted the relationship that we had with Weelorum. In our contractual agreement with them, it states that every single release and intellectual property belongs to Spontivly. 

In total, we have less than 50% of the product accessible that we paid for. To me, that’s a huge red flag — although we do owe them a final invoice of $20,000, we’ve paid over $150,000. From a contractual standpoint, I don’t believe that developers holding you hostage is proper business practice.

Now that we do have the capital, Weelorum has not come forward and admitted the fact that they’ve withheld everything from us. All that they’ve been asking is whether they can get a payment schedule from us. To me, that’s really concerning. How many other customers are going to feel that? Other customers need to know that if they engage Weelorum, they need to have proper procedures and strict project management guidelines put in place. If Weelorum misses on deliverables that the client expects, they need to have strict controls in place for that.

UPDATED REVIEW

This review was published on May 29, 2020.

Anthony Nagendraraj

Founder, Spontivly

Computer Software

1-10 Employees

Edmonton, Canada

$50,000 to $199,999

Oct. 2018 - May 2020

Project summary: 

Weelorum provided mobile app development for iOS and Android. Their team built the platform from scratch with mapping features, profiles, and authentication. 

Feedback summary: 

Weelorum successfully completed the project. They delivered on schedule with all milestones. The project management was effective. The turnaround time could be improved, but they fostered trust in their abilities.

BACKGROUND

Introduce your business and what you do there.

We have a platform to connect with the community on events and activities. I’m the founder and CEO.  

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Weelorum?

Our company needed resources for mobile development.

SOLUTION

What was the scope of their involvement?

They developed the Android and iOS versions of our application. We had two iterations and they were able to deliver on those. They were built from scratch—we provided them with requirements. Mapping features, profile features, and authentication were all included.

How did you come to work with Weelorum?

We interviewed around 50 candidates and shortlisted four of them. Weelorum stood out as a really good fit and potential partner.

How much have you invested with them?

We spent over 100,000.

What is the status of this engagement?

We started in October 2018 and wrapped up in May 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The work has been great. It’s been well-received by our internal team. They were able to deliver on milestones effectively.

How did Weelorum perform from a project management standpoint?

We managed the project. They could be more efficient.

What did you find most impressive about them?

They’re a great group of people. We were able to build a relationship and foster trust.

Are there any areas they could improve?

Some of the delivery portions were delayed. That was both on our end and their end. They could be quicker with turnaround time. They’ve worked very hard on bridging the language barrier.

Do you have any advice for potential customers?

If you have strong project management and can provide necessary milestones, they’re a great partner.

Star Ratings

Overall rating: 4.5

Quality: 4.5

Schedule: 4.5

Cost: 5

Willing to refer: 5