WebGlobals

BACKGROUND

I am the Director of Value Mortgage Solutions Pty Ltd

I am a Mortgage Consultant at Value Mortgage Solutions Pty Ltd, a mortgage broking business in Australia. We help clients find the right home loan, whether they are buying their first home, upgrading, investing or refinancing.

OPPORTUNITY / CHALLENGE

• Keep the website secure, fast and up to date through ongoing hosting, maintenance and security, so Ajit never has to manage the technical side.
• Launch Value Mortgage Solutions with a professional brand and website that builds trust with home buyers and business borrowers and makes it easy for them to get in touch.
• Give the business one consistent brand across print and online: logo, business cards, digital business card, letterhead and social media graphics.

SOLUTION

Online Search

• Good value for cost
• Company values aligned
• The quality of their work and their reliability are the reasons we chose them again.

2-5 Employees

WebGlobals designed and developed our website and has provided regular updates, maintenance and security since launch. We have now engaged them for the next stage: a full website redesign and complete digital marketing, including SEO, AI SEO and social media marketing.

RESULTS & FEEDBACK

Our current website has represented the business professionally and has stayed secure, up to date and running smoothly without any effort from me. The redesign and digital marketing work is just getting started, and our goals for it are more leads, more website traffic and stronger online visibility.

Two published security flaws in the website's contact forms patched within days (August 2026), and 659 automated attack probes blocked at the server in 17 days (September 2026).

An ongoing relationship since 2021, with the website's hosting, maintenance and updates handled by WebGlobals continuously since launch.

Very smoothly. They respond quickly, keep me informed and always deliver what we agree on.

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

Their consistency. They have supported our website reliably over the long term, which is exactly why we trusted them with our redesign and full digital marketing.

Not really. If anything, I wish we had started the SEO and digital marketing side sooner. Our website was ready to support it well before we made the move.

BACKGROUND

Please describe your company and position.

I am the Director of Ozzy On The Move

Describe what your company does in a single sentence.

We are a leading Removal company, assiting our customers with end to end moving and relocation across Australia. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire WebGlobals to accomplish?

• Design and develop a professional, mobile friendly website that presents Ozzy On The Move credibly and turns visitors into enquiries.
• Generate a steady flow of quality leads through targeted digital marketing and paid ad campaigns, while getting a better return from the ad budget.
• Keep the website secure, up to date and running reliably through regular updates, maintenance and security work.

SOLUTION

How did you find WebGlobals?

Online Search

Why did you select WebGlobals over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Skills and Experience

How many teammates from WebGlobals were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We hired WebGlobals, a Parramatta-based digital marketing agency, to design and develop a new WordPress website for Ozzy on the Move, our removals business.
Beyond the build, they manage our digital marketing end to end: SEO and AI SEO so we show up on Google and AI search tools, Google Ads and Meta Ads campaigns that generate quality moving leads, CRM setup so every enquiry is tracked and followed up, and AI workflow automation to cut down manual admin. They also look after the site on an ongoing basis with regular updates, maintenance and security.
Key Deliverables:

• WordPress website design and development
• SEO and AI SEO (Google and AI search visibility)
• Lead generation via Google Ads and Meta Ads
• Social media marketing
• CRM setup and lead management
• AI workflow automation
• Website maintenance and security

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Since launching our new website with WebGlobals, online enquiries have grown steadily. 
Over the first few months, website enquiries rose by about 30-40% and we now receive around 85-100 quote requests a month, up from 20-30 before.  
With the CRM and automated follow-ups in place, we respond to new enquiries under 1 minute, and our lead-to-booking rate has improved to about 35-40%. The site is faster, works smoothly on mobile, and we've had no downtime or security issues since WebGlobals took over maintenance.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WebGlobals ran the project in a very organised way. Since we continue our ongoing engagement, we still have a dedicated point of contact who keeps us updated at each stage. This was the case from the begining, weather during the website design and development phase or with our ongoing digital marketing. 
Timelines are agreed at the start, and they deliver on schedule. Even when anything changes at our end, they adjust quickly and keep us informed. They are very responsive. 
Their team took the time to understand how a removals business works to help us thoroughly. 
Their regular reporting on SEO and ad performance means we always know whats going on and what it impacts. As a small business, it feels like having an in-house digital team without the overhead.

What was your primary form of communication with WebGlobals?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The way they bring everything together. Our website, ad campaigns and marketing all work towards the same goal, which is generating leads for the business. The team also suggests new ideas without being asked.

Are there any areas for improvement or something WebGlobals could have done differently?

Honestly nothing we can think of, we strongly believe they have been very good right from the begining, very patiently understood what we needed and set the expectations upfront. Both in terms of what we needed to provide and what was expected of their teams.