WebFX

BACKGROUND

Please describe your company and your position there.

We are a garage door company and I handle all of the marketing

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX, and what were your goals?

They created and maintain our website

SOLUTION

How did you select this vendor and what were the deciding factors?

Recommended by our supplier

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Keeping our website up to date and providing reporting on leads

How many people from the vendor's team worked with you, and what were their positions?

2 one handles the social media and the other handles SEO and website development

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our local growth has been amazing from adding local SEO to our plan and the addition of social media has really driven leads for our company.

Describe their project management style, including communication tools and timeliness.

Monthly strategy calls and weekly email communication for all social media goals and progress

What did you find most impressive or unique about this company?

The people from WebFX really care.

Are there any areas for improvement or something they could have done differently?

We have switched account managers a few times and I wish that stayed more consistent.

BACKGROUND

Please describe your company and your position there.

I own a kitchen remodeling company and I am the owner.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX, and what were your goals?

My goal was to create a new website for my company and WebFX did just that. I also wanted to get set up on GoogleMyBusiness and that was done instantly. Goals were to get more clients and the website had really increased leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

I knew they had stellar reviews and I honestly just went off of that.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

The team put together my website using wordpress (per my request) and it’s been great for me to use. They also set up basic local SEO by creating my GMB profile in addition to Angie’s list. I also got my Facebook profile set up with their help and have squired some great reviews.

How many people from the vendor's team worked with you, and what were their positions?

I had a main POC that was in contact at all times.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

The website is amazing and it has increased leads by 70% at least. We also owe a lot of our leads to being on Google my business so that we show up right away when users search for cabinet makers in our area.

Describe their project management style, including communication tools and timeliness.

Their timelines were clear and their project management was transparent for the entirety of our project.

What did you find most impressive or unique about this company?

I loved the clear timeline and even more clear results. It happened almost instantly. The team is easy to talk to and took my concerns into account.

Are there any areas for improvement or something they could have done differently?

At the moment, no!

BACKGROUND

Please describe your company and your position there.

I am the Ecommerce manager at a manufacturing corporation

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX, and what were your goals?

We hired WebFX to increase the number of our ecommerce sales, content marketing, off-page link building, bring in more leads, and drive up company visits.

SOLUTION

How did you select this vendor and what were the deciding factors?

We were referred to this Company and interviewed few other companies but ultimately decided WebFx was the best option for our needs.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

WebFx helps improve our online presence and operations by providing continuous support from all angels whether its getting copy implemented, increasing our keyword rankings or bringing in qualified traffic.

How many people from the vendor's team worked with you, and what were their positions?

We work closely with our marketing specialist and have worked with cro experts, the Design team and more

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Overall we have seen increased revenue, site traffic, and brand exposure.

Describe their project management style, including communication tools and timeliness.

We have monthly meetings with our marketing specialist who is excellent in timeliness and communication. Most of our communications is through email and phone.

What did you find most impressive or unique about this company?

WebFx goes above and beyond to make sure they understand your company’s needs and goals and help to achieve them.

BACKGROUND

Please describe your company and your position there.

We provide worry-free group ground transportation. I am the president and CEO of the company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX, and what were your goals?

We hired WebFX to increase reach on the internet using SEO strategies.

SOLUTION

How did you select this vendor and what were the deciding factors?

They were recommended to us by our web developer.

Describe the scope of work in detail, including the project steps, key deliverables, and marking tools used.

SEO and used their FX marketing platform

How many resources from the vendor's team worked with you, and what were their positions?

1 account manager and her team

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Its been successful. We have seen traffic to our website, phone calls, and internet quotes go up since we started using the service.

How effective was the workflow between your team and theirs?

Very good

What did you find most impressive or unique about this company?

They are one-stop shop for all our digital marketing needs.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the marketing manager of a pest control company located in NY.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX, and what were your goals?

We were working on generating new leads and more customers. WebFx was hired to create SEO content for our website, revamp our website, manage our PPC campaigns, and help us with other digital marketing ideas.

SOLUTION

How did you select this vendor and what were the deciding factors?

We wanted a company that was smaller and had younger people working there. We went through a few companies before deciding on WebFx. We decided on WebFx when w saw the companies they had been doing work for and felt we fit in with what they're capable of doing.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

Webfx went through our sites and detailed out what they thought would best help us achieve our goals. This included Google Ads campaigns, backlinking, Google display ads, and SEO implementation. Eventually we redid our website with WebFx and then implemented new local pages which really helped us reach more customers.

How many people from the vendor's team worked with you, and what were their positions?

We worked with project managers, technical teams and others. We've worked with at least 5 people and all have been great!

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have been receiving a lot of leads from Google. Customer are spending a considerable amount of time on our website now.

Describe their project management style, including communication tools and timeliness.

We have monthly calls to discuss how well things are going with reports included. Everything is done on time and how it is expected!

What did you find most impressive or unique about this company?

The communication! Whenever I need something, my project manager has been available to discuss or implement something for us as soon as possible.

Are there any areas for improvement or something they could have done differently?

We love their out-of-the-box ideas.

BACKGROUND

Please describe your company and your position there.

I am the owner and director of a Chiropractic practice.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX, and what were your goals?

SEO/PPC to grow our reach, increase our organic search results on Google and ultimately help more people in need of our services.

SOLUTION

How did you select this vendor and what were the deciding factors?

Referral from a colleague, I was impresed by their internal proceses, presentation and attention to detail.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

They performed a thorough review of our website and current Google rankings. They mad suggestions and outlined a very specific timeline and gameplan to achieve our goals and maximize our ROI.

How many people from the vendor's team worked with you, and what were their positions?

Initial point of cintact was Nicole. She made the transition from onboarding to implementation smooth. I currenty work directly with Kelsey who has been a great project manager and communicator.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Well, it;s only been 30 days and our PPC campaign has already launched!

Describe their project management style, including communication tools and timeliness.

The WebFX portal has all of our communications, timelines and deliverables accesible at anytime. KPIs are also available on the portal. Kelsey has communicated with me primarily through email which is my preference.

What did you find most impressive or unique about this company?

We're impressed with their organized approach and communication skills.

Are there any areas for improvement or something they could have done differently?

Not yet. But again, we are only 30 days in.

BACKGROUND

Please describe your company and your position there.

Banko Overhead Doors has been serving West Central Florida since 1984, providing residential and commercial garage door products and services. I am the Marketing and Hiring Manager.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX, and what were your goals?

WebFX handles a multitude of services for us. Most recently a new website build, social media - digital marketing, etc.

SOLUTION

How did you select this vendor and what were the deciding factors?

We have used WebFX for many years.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

New website.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We had a wonderful experience with WebFX — they worked well with our team and always met their deadlines.

Describe their project management style, including communication tools and timeliness.

Great communication and take direction and follow timelines/deadlines well.

What did you find most impressive or unique about this company?

The knowledge of all of our project needs. If they don't know, they find someone in the company that does. Always dependable.

Are there any areas for improvement or something they could have done differently?

No.

BACKGROUND

Please describe your company and your position there.

Global Sales Manager for Cromwell Leather Group who provides bonded leather and genuine leather to a variety of different markets.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX, and what were your goals?

Web Development & SEO

SOLUTION

How did you select this vendor and what were the deciding factors?

Web reviews and personal research.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We had a kickoff meeting to discuss the goals of the project. Then we developed the site map, followed by in depth building experience. At the same time we worked with our SEO expert to factor that into our build and after edits, we launched a solid product.

How many people from the vendor's team worked with you, and what were their positions?

A project manager handled the build and a marketing expert helped with SEO.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We have not yet recognized any measurable outcome yet but are excited to see it's reception.

Describe their project management style, including communication tools and timeliness.

Close communication on a weekly basis.

What did you find most impressive or unique about this company?

The in-depth knowledge and speed of the process and team were impressive.

Are there any areas for improvement or something they could have done differently?

No

BACKGROUND

Please describe your company and your position there.

I am the Marketing Manager of an environmentally focused B2B business

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX, and what were your goals?

We wanted to increase our online traffic and leads.

SOLUTION

How did you select this vendor and what were the deciding factors?

We went through reviews and contacted some previous clients for their experience working with WebFx.

Describe the scope of work in detail, including the project steps, key deliverables, and campaigns.

WebFX has handled our SEO efforts and also manage our PPC. They have also helped us with improvements and developments on our website

How many people from the vendor's team worked with you, and what were their positions?

They assigned a project manager who helps us delegate with the team.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Our traffic has almost doubled since working with WebFx.

Describe their project management style, including communication tools and timeliness.

Love the monthly check-in reports. It is a great time for us to review deliverables and adjust our strategy as needed.

What did you find most impressive or unique about this company?

They are very open and transparent about the work they're doing.

Are there any areas for improvement or something they could have done differently?

Their online software Marketingcloud FX can sometimes be buggy but overall is a valuable tool.

BACKGROUND

Please describe your company and your position there.

I'm the Director of Sales and Marketing at a family owned jewelry store.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX?

We are looking to expand our web presence and visibility in our local market. We have struggled to rise to the top of the market, despite having more and better reviews than all of our competitors. Our geographical location has been a limiting factor.

SOLUTION

How did you select this vendor?

I searched for digital marketers and found WebFX time and time again. I also liked that they are local and that made me feel like they may understand my client a little bit better than a far away national company.

Describe the scope of their work in detail.

After WebFX did an initial assessment of my online data, they came up with a game plan to bridge the gaps, streamline the spending and get more from my return.

What was the team composition?

I have been assigned an account executive who handles my entire profile.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Month after month, we continue to see triple digit growth in our metrics. We've reduced our Google ad spend by almost 90% and have achieved far better results through improved SEO.

How effective was the workflow between your team and theirs?

We have meetings bi-weekly, or as often as I feel they are necessary. Morgan, my account exec is more than willing to flex with my schedule no matter what.

What did you find most impressive about this company?

Their large scale data acquisition leads to sniper-like planning. We hit the target month after month.

Is there any area for improvement or anything that could have been done differently?

No.