WebFX

BACKGROUND

Introduce your business and what you do there.

I’m the marketing director at Lane Enterprise Sales. We’re a niche construction company that specializes in big, long, heavy parts.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

When I started in this role, I found that the website hadn’t been updated in the past 10 years. It was extremely archaic, so I was looking for a vendor to help us modernize it.

SOLUTION

What was the scope of their involvement?

Our first initiative was updating the website to meet the modern design standards for our industry. Because our internal team was technically inexperienced, we relied heavily on the WebFX team to advise and lead this project. They used WordPress as the base platform and implemented several SEO strategies that targeted relevant keywords and phrases. They continue to provide quarterly reports on those campaigns.

Most recently, we worked with the WebFX team on an animated how-to video on repairing powder coating. A couple of years back, I helped a client repair some heavy-duty steel we’d provided them. While on-site, I took pictures of the work. Once we decided to make a video, we shared those photos with WebFX, and they edited them together.

We’re still working with their team. We’d like to make another video with them, and we plan on discussing that with them very soon. They’ve also done some competitor analysis for us over the years, which has helped us establish a place in the market. Currently, they’re working on getting us linked on some of our vendor’s websites.

What is the team composition?

They’ve provided a variety of resources to work on our project. Our account is pretty simple compared to the other clients they work with, so sometimes they assign new teammates to work with us for experience—and they’ve all been great. Our current main point of contact is fantastic.

How did you come to work with WebFX?

One of our directors recommended them. I met with Bill (President & Co-founder, WebFX), and we signed a contract with them.

How much have you invested with them?

We pay them $700 each month.

What is the status of this engagement?

We started working together in 2008, and it’s an ongoing relationship.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

If any of our new customers are within driving distance, I visit them in person and ask where they learned about us. On one occasion, we were installing a 65-foot-long flagpole for a client. The owner of the company said he found us through our website, and that he was blown away by how it represented our company.

One of the biggest benefits of our partnership with WebFX is the project gallery they included in our website. Potential clients can compare their needs to our past work, and reach out if they think we’re the right fit. It’s really increased our market awareness.

How did WebFX perform from a project management standpoint?

We schedule an in-person meeting once each quarter, and I speak to the project manager once a month, depending on the workload.

What did you find most impressive about them?

They’re a full-service vendor. When we assign them a project, they provide us with a timeline that details our responsibilities, our assignments, and any projected delivery dates. WebFX consistently completes their work before their initial estimate. They finished the animated video about two weeks early. I can trust their team to do their best in everything we assign them.

Are there any areas they could improve?

Overall, they’re doing great. I’d like them to provide me with email addresses of everyone who visited the website, but I understand that the technology for that isn’t out there yet. They offered to maintain constant contact with our existing customers, but that doesn’t really fit our market. As long as they continue securing new customers for us, we can’t complain about their services.

Any advice for potential customers?

I recommend new clients visit their team in person to see what the team is capable of and make sure it fits with their vision and requirements.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing and inside sales manager at Mako Products, an industrial stainless steel tube-fitting, valve, and tubing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We were working on our SEO with local companies, but we weren’t comfortable with the way they were going about the process. Because of this, we decided to look for a different company and with a more national approach that we agreed with. 

SOLUTION

What was the scope of their involvement?

The WebFX team work on all aspects of our online marketing. They help with our content creation and placement. Currently, they manage our Google Analytics account, and we’re considering running a GoogleAds campaign with them. Whenever we have an issue with the site, their team helps to find a solution.

What is the team composition?

We’ve worked with multiple members of their team, but I work directly with their internet marketer. They provide one main point of contact, and there are many teammates working in the background.

How did you come to work with WebFX?

We looked at several companies, but we could tell WebFX would provide the communication approach we wanted.

How much have you invested with them?

We spend a monthly fee of $1,250, after the initial two-month startup fee of $2,500.

What is the status of this engagement?

We began working together in April 2018 and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’ve seen major growth in organic visitors per month, hovering around a 50% inrease. Of the new users, it’s an even split between new and recurring visitors. The page-view length is longer, which means the content WebFX is creating is helping capture user’s attention. They’ve helped us raise awareness for our brand name.

How did WebFX perform from a project management standpoint?

Their communication approach has been amazing. The internet marketer calls us monthly with metrics updates and gives us suggestions for moving forward. Using their project management tool, we’re able to view their check-list and stay informed on what they’re working on.

What did you find most impressive about them?

Their communication skills mixed with the results they achieved have been amazing. They offer clear, quality ideas.

Are there any areas they could improve?

I’m extremely satisfied with their work, there’s no area for them to grow.

Do you have any advice for potential customers?

Be open and honest about your business and what results you want. Give the WebFX team insight into your company to help them get a hands-on understanding of your products and vision. We sent them a package of a few of our products and learning material to help them get more accustomed to our products. The more information you can give the better the communication on both parts.

BACKGROUND

Introduce your business and what you do there.

I’m the marketing specialist at Polymer Solutions International, a company in the reusable packing space. We design, create and manufacture plastic bottle water racks, pallets, bins, and other custom plastic solutions that our customers request.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Previously, we’d had virtually no search engine presence and were doing nothing for digital marketing or SEO. Over our 21-year history, we built the company by attending numerous tradeshows and using traditional forms of marketing like magazines and ads on websites. 

Several years ago, we realized we were falling behind and needed to hire a marketing agency to help us improve our website and online presence.

SOLUTION

What was the scope of their involvement?

WebFX used a very detail-oriented process. They planned the scope of work and gathered extensive information about our company, history, and products. Since they were new to the reusable packaging world, we had to get them up to speed with the terminology. They’ve come a long way and now possess considerable knowledge about our industry from working with us. 

Our internal team looked over the strategy WebFX compiled and decided that SEO was our greatest need. We identified the specific areas we wanted to dominate online. Increasing lead generation through the website had been our major focus over the last two years. WebFX put together a plan and continues to execute on it. We do PPC ads with them as well, including a Google Ads campaign.

What is the team composition? 

I’ve mostly worked with Jordan (Internet Marketing Analyst, WebFX). He’s a rock star and acts as an extension of my internal marketing team.

How did you come to work with WebFX?

Before I began working for the company, they searched online for a vendor, read reviews, and considered 20 different marketing agencies. After interviewing several companies, they chose WebFX. Their office is not too far from our corporate headquarters. 

As a dynamic agency, we knew they could definitely deliver. My company felt comfortable and confident with WebFX’s reputation and the skills their team had, which is why they won our business.

How much have you invested with them?

We have WebFX on a monthly retainer of $3,000. On a monthly basis, our ad spend is $1,000, and the management fees are $325, which I find reasonable.

What is the status of this engagement?

We’ve been working together since April 2016.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We surpassed last year’s total website visitors by mid-October this year. Year over year, we continue to shatter our numbers working with WebFX. Last year, we similarly broke the previous year’s record by around November or October. Beneficially, the monthly ad spend has remained the same since we first started for the last two years. For 2017 and 2018, we’ve had amazing gains so far. The results drastically improve from month to month, usually with between 20%-40% gains over the previous year.

One of the most important things we added to our efforts this year was posting new content. We have a very active bimonthly blog through our website that we share with our social media channels. It’s an excellent tool that has allowed us to attract more visitors continuously. We’ve made some incredible gains together over the last two years.

How did WebFX perform from a project management standpoint?

Jordan (Internet Marketing Analyst, WebFX) is not only a great person but also extremely organized and detail-oriented. He’s highly proactive, contributes great ideas, and does an excellent job with communication. He’s been on the ball to address all our concerns for any type of issue.

WebFX hasn’t missed a single deadline. They've planned an agenda that covers everything we’re trying to achieve. We meet every month to recap our progress. At times, we talk on the phone weekly. We have lots of email exchange and dialogue. We plan what we want to achieve on a quarterly basis based on the available funds in the budget.

To track metrics, WebFX uses a combination of Google Analytics and the proprietary system they created. We have access to both those systems which show us our areas of strength and weakness, so we know how to target better progress.

What did you find most impressive about them?

WebFX contributes great ideas and executes on our plans. They’re fantastic.  As a goal-oriented team with many resources at their disposal, they help us accomplish our objectives. If Jordan can’t give me an answer, he puts me in touch with someone who can. 

They have in-depth knowledge of the industry and take a proactive approach to educating their employees. We have a great relationship. I even had the opportunity to tour their corporate headquarters this year. Every time I’m scheduled to talk to Jordan, I look forward to the call. 

WebFX is an amazing company with an incredible corporate culture.  I was blown away by their office. Philanthropy is important to me, and I’m impressed by all the charities they donate to. We have a great relationship and are so happy with them that we won’t let anyone else touch our SEO. 

Are there any areas they could improve?

WebFX is offering new services that incorporate video and bringing other CRM tools to the table. Their company is continually hiring people and expanding its services and ideas to different areas. We’re not taking advantage of all these offerings yet. 

Do you have any advice for potential customers?

Everyone on the team is trained appropriately and extensively knowledgeable. I’d congratulate anyone who hired WebFX for making a great choice. We’ve had nothing but positive results and feedback from working together. I can’t say enough good things about them.

BACKGROUND

Please describe your company and your position there.

I’m the director of corporate marketing at Lotame, a data management platform.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX?

We hired WebFX for help primarily with SEO.

What were your goals for this project?

We wanted to increase traffic and leads via SEO for our website.

SOLUTION

How did you select this vendor?

We had a rigorous selection process. I spoke to about ten SEO vendors and accepted proposals. Our team clicked with WebFX instantly. They had solid ideas and tips to increase our rankings for a large number of terms.

Describe the project in detail.

WebFX has provided a variety of services for our team. They’ve completed keyword research, created content, worked on technical SEO components & graphics, and even voice search.

What was the team composition?

Our primary contact is a project manager that runs the writing team.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

One of the first projects WebFX worked on was an ROI/benchmark calculator that would track our improvement month after month. Since we started our engagement with them, we’ve seen keywords increase 300%, organic sessions increase over 150%, conversion rates have doubled, and cost per lead has decreased.

How did WebFX perform from a project management standpoint?

WebFX takes the heavy lifting off our team. The project manager works with his writing team, but we mainly have a relationship with him. We communicate through email and have weekly scheduled calls. We review their work and discuss quarterly plans regarding our overall strategy. Their team usually respond within a day, outside of those planned calls.

What impresses you about WebFX?

The results speak for themselves. It is a pleasure to work with WebFX. Their professional team is an extension of ours. We work together to succeed.

Are there any areas for improvement?

More technical resources on their writing team could be beneficial. Their writing pieces have improved as our engagement has gone on. WebFX is excellent at making difficult topics accessible to the average reader so they can understand them.

BACKGROUND

Introduce your business and what you do there.

We are a private pain management practice based in New Jersey. I am the office manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We wanted to improve our brand visibility and company exposure throughout the state of New Jersey. We hired them to help expand our online presence.

SOLUTION

What was the scope of their involvement?

They help with a number of online aspects, including SEO, improvements to CRM, social media management, ad campaigns, and a complete visual revamp of our website. The focus is on growing our online presence both socially and organically. We have active campaigns on Google, Facebook, Twitter, and Instagram, and they’re in the beginning phases of our new website. They also monitor all of our analytics for us and send us regular reports. That involvement saves our administrators a lot of time.

Once we stabilize the redesign, we will look at new avenues to increase our presence even more. We just signed off on the new homepage layout and are brainstorming with them to create the remaining pages. They present options that match our vision exactly, and we’re pleased with the progress so far.

What is the team composition?

Our original point of contact became our account manager and primary liaison. We also work directly with a social media marketing manager and another team member.

How did you come to work with WebFX?

We were using another company that was too far away be practical or convenient. Through a web search for local companies, we found WebFX and a few other companies to interview. We asked for references, read reviews of their work, and scheduled in-house meetings for them to present to us. Ultimately, they far superseded the other companies we considered, and we decided to hire them.

How much have you invested with them?

In all, we’ve spent around $125,000 on the engagement. That includes our ad spend, which is roughly $5,000 each month.

What is the status of this engagement?

We started working together around August 2017 and the partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Each month, we receive reports on all the statistics so we can see how we should adjust our campaigns. Month over month, we see an increase in traffic to all our platforms. Facebook page likes have surpassed the numbers we were trying to accomplish very quickly. From a business perspective, we definitely see the profits of all their hard work.

How did WebFX perform from a project management standpoint?

They do a great job and are always on top of everything. If we ever fall behind on things they need, they check in with us and make sure we’re approving things in time to meet deadlines. After our initial in-person meetings, we felt comfortable enough to switch to conference calls and email. Most of our communication is through those channels now.

What did you find most impressive about them?

The biggest thing for us is their transparency. The company we worked with previously was nowhere near as forthcoming with the costs or analytic data as WebFX is. They are a great partner and really help our business succeed in every aspect they support. The process is streamlined and their communication is great.

Are there any areas they could improve?

They’re far ahead of their competitors, and I don’t have anything I think they should improve.

Do you have any advice for potential customers?

I don’t have any specific recommendations for potential customers but to use them. If you chose to work with them, you will be in good hands.

BACKGROUND

Please describe your company and your position there.

I’m the director of marketing for Nitterhouse Masonry Products, a family owned and operated business located in Chambersburg, PA. We manufacture all things concrete from block to retaining walls, veneer stone, pavers, and traffic barriers.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebFX?

We originally hired WebFX about 4 years ago to do a website redesign.

What were your goals for this project?

We wanted to make our specialty products more visible in the marketplace and raise our overall brand awareness.

SOLUTION

How did you select this vendor?

We contacted and vetted multiple companies. WebFX ultimately sold us with the complete package of great references and examples of past work.

Describe the project in detail.

After they redesigned our website, we decided to continue working with them for all of our internet marketing and SEO needs. They asked us about specific products and how they’re sought out by customers. They used that information to get an idea of how to better promote them online.

Every year, we build upon this process and explore more ways to make our company stand out and be a helpful source to our customers. One tool that they helped us create was a "locate a dealer" feature, which allows customers to find specific products in their local area.

What was the team composition?

We work closely with a small team at WebFX.

RESULTS & FEEDBACK

Can you share any statistics or metrics that speak to the quality of their work and impact of the engagement?

Our geographical reach has grown significantly thanks to the work WebFX has done for us. We also rank higher with keywords, especially for some of our specialty products. They do a fantastic job.

How did WebFX perform from a project management standpoint?

Their communication is great. They’re willing to explain (sometimes multiple times) anything to make sure we’re on the same page. They listen to our ideas and requests. They have the knowledge to make our ideas more practical for content and marketing purposes. The team's digital marketing knowledge was evident from start. They’ve grown to understand our business, which has helped deepen our relationship. We really enjoy working with them.

What impresses you about WebFX?

WebFX takes the time and effort to understand our unique industry. That really helps them to better market our products. They’re also able to create content that fits in line with our industry and customers.

Are there any areas for improvement?

WebFX is a great company to work with. We don't have any issues.

BACKGROUND

Introduce your business and what you do there.

I'm the founder and president of Summit Security Solutions, a security solutions provider.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

We were looking for a vendor to help improve our online performance through SEO as we continued to grow.

SOLUTION

What was the scope of their involvement?

WebFX provides SEO services, including Google AdWords, analytics reporting, and oversight of our online reviews. They've also been educating us on the type of work they do, since we're unfamiliar with all that SEO entails.

What is the team composition?

We work directly with an assigned project manager.

How did you come to work with WebFX?

They were referred to us by a good friend of mine who had nothing but good things to say about his experience with them. Once we started growing at a faster rate, I decided to make the investment and reach out to them.

How much have you invested with them?

We spend about $1,500 on their services each month.

What is the status of this engagement?

We've been working with them since around February 2018 and the relationship is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The relationship has been very successful; we've made our investment back over and over every month. In the last month, over 350 new users visited our site, an increase of 39% from the previous month. We've also gained six new business leads in the last month alone, ranging from big commercial jobs to smaller residential customers, thanks to their efforts.

How did WebFX perform from a project management standpoint?

They're very communicative and transparent, providing daily and weekly updates and reports of everything they're doing and the progress they're making.

What did you find most impressive about them?

I'm most impressed by their technical expertise. The bottom line is their work generates results. Their level of communication is also very valuable; they're always very descriptive of their timelines and courses of action.

Are there any areas they could improve?

There's nothing I can think of from a customer's standpoint.

Do you have any advice for potential customers?

Find a reputable company, because there are many SEO providers out there unable to provide the kind of results WebFX can. We've wasted our time and money with a few of them, but working with WebFX has been great for us and we knew we could trust them because we had a trusted referral.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a fastener company. We’ve been in business for 35 years and recently have fostered an online presence.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

I contacted them initially to help with web content. All of our pages were images, and Google doesn’t search pictures. We needed material that Google would read in their SEO.

SOLUTION

What was the scope of their involvement?

I was only planning on staying with WebFX for a year. I wanted around 500 visitors to the website per day. At the time, we had about 35 visitors.

We were one of the first fastener companies online, so this was new territory. Their team made our content look professional and cleaned up the background of our website. We have around 200 pages on our site. They made sure all the content would look great for Google. All of our charts were images, and their team transferred them into written data.

We are currently updating our website with an outside webmaster, and WebFx is helping with the switchover, making sure the company doesn’t lose any rankings. They have even given us hints on ways to boost our ranking on our new website.

What is the team composition?

I work with a designated project manager.

How did you come to work with WebFX?

I searched online and found the ten highest rated SEO companies. I called all of them and chose WebFX.

How much have you invested with them?

Initially, it was $2,000 a month for the first year; now it’s about $1,000 a month.

What is the status of this engagement?

We started working with WebFX in October 2015, and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re one of the top fastener stores online. We’re now at about 350 to 400 visitors a day. At first, it was difficult to track where the traffic was coming from. We have a chatbox where we’ve received some visitors. Our sales and number of customers have increased. I haven’t been dependent on salespeople to break leads because of the increase in customers.

How did WebFX perform from a project management standpoint?

I have no complaints regarding their project management. We have a scheduled phone call, but I can call whenever I have a question. WebFX is always accessible to me. This whole process has been smooth so far.

The project manager and I have open communication with each other. If I see something online about SEO, I ask about it. She’s an expert and will give her opinion on whether we should use it. I feel like she’s part of the company because she knows us. Their team also works well with the outside webmaster.

What did you find most impressive about them?

It is difficult to choose. WebFX offers different services and gives my company their best. Their team writes great content and offers up new information on things I haven’t heard of before. This information helps me prepare for changes on my website and working with Google. They are true SEO experts.

Are there any areas they could improve?

Not as far as I’m concerned. Everything I want, I’m getting from WebFX.

Any advice for potential customers?

Make sure to ask any questions you have. Have an open line of communication.

BACKGROUND

Introduce your business and what you do there.

I'm the director of marketing and communications at a healthcare and IT company. My role is responsible for aspects of our internal communications like blogs, articles, and event coordination. I also oversee and manage external vendors like WebFX and our PR agency. 

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with WebFX?

Our website was in terrible shape. To save costs, our company had hired an offshore software team that didn't use best practices to build it. It was hosted on WordPress but didn't utilize that platform's strengths. Instead of using a template, it had sloppy custom coding and over 1,000 page errors. The duplicate content was also hurting our SEO. 

We then hired an SEO consultant, but it wasn't clear how they were spending their time. It didn't feel like they were offering the right value. After seeing no improvements month over month or even year over year, we decided to switch vendors.

SOLUTION

What was the scope of their involvement?

Having fixed our website errors, WebFX now works with us on SEO, including content writing. They also support our PPC marketing campaign for Google AdWords. Their account manager visits our office annually to review how well we met our goals for the previous year. She then helps us establish goals for the upcoming year and usually compiles a strategic plan to achieve them. 

Typically, our VP of marketing and I map out the metrics we need to report on a weekly and monthly basis to our executive management. WebFX uses Google Analytics along with their own cloud-based tools to track conversions from SEO, PPC, and overall lead generation from the site. I use Act-On for marketing automation. The team provides explanations for any of our questions. They've been very accommodating about sending updated metrics when needed.

What is the team composition? 

We have a specific account manager. She's been our main point of contact for the last few years. It's been great to have that consistency rather than being shifted around. Some copywriters also work on our account, but I never really have direct contact with them. 

How did you come to work with WebFX?

We found WebFX through an internal recommendation from one of our employees. He either used them in the past at a previous company or had heard from a friend that they did great work. We decided to reach out and give them a call. 

How much have you invested with them?

Not counting the ad spend, we pay WebFX about $2,000 each month. 

What is the status of this engagement?

We've been working together since January 2016. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

WebFX fixed all the errors that were on our site, which was a major success. We've been increasing our web traffic by almost 100% annually. The number of site visitors who found us through search engines doubled after the first year. Leads are continually coming in, and many people indicate they found us on Google.

Having started with 375 keywords in March 2016, we now rank for 2,633 search terms as of October 2018. As a result of their work, we saw the following percentage increases: 96.86% for organic traffic, 101.20% for overall goal completions, 135.71% for organic goal completions, and 93.55% for paid goal completions.

How did WebFX perform from a project management standpoint?

The experience has been really great. Our account manager has always been very responsive and easy to reach via phone and email. Every agency tends to pitch themselves as an extension of your in-house marketing team, but that's actually the case with WebFX. 

Whenever we call, they either have a recommendation or offer to help us out if we need it. Every Friday they send industry updates like Google algorithm changes or new developments in SEM. We have biweekly calls and speak regularly. They always provide the metrics on time.

What did you find most impressive about them?

WebFX has provided great SEO services. Staying on top of this continually changing field is critical. They definitely know what they're doing, and it seems to work. By constantly monitoring our progress, they continually optimize strategy and find new changes to make. 

Are there any areas they could improve?

Not necessarily. The only thing we struggle with is the lack of a dedicated content lead for our account. Our products and services can be complicated to understand, and the copywriters aren't as close to our project as our account manager. At times, the direction can be slightly off or inaccurate. This is understandable; we don't expect everyone to be an expert about our technology. Their copy is usually a good starting place that requires a decent number of edits.

Do you have any advice for potential customers?

The process went really well when we kicked it off. Since our website was such a mess, maybe we could have started the relationship by building a new one instead of trying to fix all the existing problems. With that in mind, we've been engaged with them for a few years now and are finally working on a new website. We're collaborating with the team to make sure our new plans for the design are SEO-friendly.

BACKGROUND

Please describe your company and your position there.

I am the vice president of Beltone. We are a hearing aid company with 13 offices in central Pennsylvania and one in Maryland. My responsibilities include digital marketing, payroll, and managing online leads, social media, and the network of Patient Care Coordinators at each of our offices.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire WebpageFX?

We wanted a partner to grow our online presence, help write our blog posts, and manage our Google listings, as well as some additional services.

What were your goals for this project?

Our main goal was to effectively manage and leverage our online presence.

SOLUTION

How did you select this vendor?

A former employee, who initiated a lot of our digital outreach efforts, suggested we use WebpageFX.

Describe the scope of their work in detail.

We had multiple meetings to discuss different options for the direction we wanted to go with our online presence. WebpageFX reviewed our website and determined what elements we could improve or fix, and then we proceeded from there. Some of the work they provided included writing blog posts and creating images for our website. The team continues to work with us.

What was the team composition?

We work with an account manager, who passes on tasks to the appropriate WebpageFX employees. The team size changes based on our needs.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

As a result of WebpageFX’s efforts, we received a few linkbacks to our website, which helped increase our traffic. Their web design strategies produced an aesthetically pleasing interface. We also now have a variety of images and blog posts to support our social media efforts.

How effective was the workflow between your team and theirs?

The workflow between our team and their team has been great. We communicate whenever we feel we need to, and their team is quick to follow up with any of our comments or requests.

What did you find most impressive about this company?

WebpageFX is great at what they do, they are very knowledgeable about online marketing. Their blog posts are beautiful and informative. I also appreciate how diligent our account manager, and the other staff, are in their work on our project.

Are there any areas for improvement?

Honestly, I can’t think of any areas they need to improve. We have had a great experience.