# WEBDESK SOLUTION WEBDESK SOLUTION Reviews (7), Pricing, Services & Verified Ratings - 4.9 out of 5 average review rating - 1 connections joined WEBDESK SOLUTION's Network [Visit Website](https://webdesksolution.com/?utm_source=clutch&utm_medium=listing&utm_campaign=sponsor-listing) [Get a Custom Proposal](https://clutch.co/profile/webdesk-solution) **AI-First eCommerce & Growth, Under One Roof** WebDesk Solution is an AI-first digital growth agency serving North America since 2011. From offices in New York and Toronto, we build eCommerce stores, deploy custom AI systems, and run growth programs that answer to revenue — with the same engineers across every discipline, under one roof. We work across five pillars: AI automation and development (agentic AI, custom LLMs, Claude AI development, AI voice agents), eCommerce development (Shopify, Shopify Plus, BigCommerce, Adobe Commerce, WooCommerce), digital marketing (Google Ads, technical SEO, and AI-search visibility / AEO), branding, and custom software. Our specialty is zero-downtime, SEO-preserved migration and B2B commerce. We migrated DealerMarket off a failing Magento 2 stack onto BigCommerce B2B Enterprise with real-time Sage 300 ERP sync — 6,000+ SKUs moved with zero downtime, +27.62% revenue. We moved Generation Pet from Shopify to BigCommerce Enterprise and delivered +60% conversion and +200% average order value. We rebuilt AAA Glass Pipes' search presence until Google AI Mode and Perplexity named them as a supplier — in 30 days. We're certified partners across the platforms and tools we build on: Shopify, BigCommerce, Adobe Commerce, CS-Cart, WordPress.com, Klaviyo, Google, Make, Twilio, and Stripe. We hold ourselves accountable to revenue, not billable hours. Not a match? We'll tell you before the contract is signed. **Call Us To The Explore The Potential Of Your Business: +1 877.536.3789** ## Company Information - Minimum project size: $5,000+ - Hourly rate: $50 - $99 - Number of employees: 10 - 49 - 2 Locations: - Great Neck, NY (Headquarters) - Toronto, Canada - Founded in 2011 - 1 languages: English - 1 timezones: Eastern Standard Time (EST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 35% E-Commerce Development - 15% AI Development - 15% Custom Software Development - 15% Search Engine Optimization - 10% AI Consulting - 10% Web Development ### Focus Areas - CMS Focus: - 50% WordPress CMS - 15% Netlify - 15% Sanity CMS - 10% Adobe Experience Manager CMS - 5% Duda CMS - 5% Squarespace CMS - AI Technologies & Models: - 40% Anthropic - 35% Open AI GPT-3 - 25% Hugging Face Bloom - Frameworks and CMS: - 40% NodeJS - 25% NextJS - 25% React - 5% Laravel - 5% VueJS - Platform SEO Focus: - 40% Shopify SEO - 30% WordPress SEO - 20% Magento SEO - 10% YouTube SEO - AI Consulting Focus: - 35% AI Maturation - 25% AI Deployment - 25% AI Strategy - 15% AI Security Management - Application Platforms: - 35% Linux server - 25% Amazon Application Development Framework - 25% Heroku - 10% Google app engine - 5% Other app platform - E-commerce Systems: - 30% Big Commerce - 30% Shopify - 20% Magento - 20% WooCommerce - Programming & Scripting: - 25% JavaScript - 20% Python - 20% Typescript - 10% SQL - 5% AJAX - 5% HTML5 - 5% PHP - 5% XML - 5% jquery - AI Expertise: - 25% Natural Language Processing - 20% Chatbots & Conversational AI - 20% Machine Learning - 20% Voice and Speech Recognition - 15% AI Recommendation Systems - SEO Focus: - 25% Technical SEO - 15% Generative Engine Optimization - 15% Local search - 15% On site optimization - 15% Website Migration - 10% Content development - 5% Voice Search Optimization ### Industries - 20% eCommerce - 5% Sports - 5% Home Services - 5% Telecommunications - 15% Manufacturing - 5% Legal Cannabis - 10% Arts, entertainment & music - 10% Automotive - 10% Medical - 15% Retail ### Clients - 40% Small Business (<$10M) - 40% Midmarket ($10M - $1B) - 20% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: WEBDESK SOLUTION offers competitive pricing, with project costs reported at over $25,000 for larger projects and nearly $10,000 for smaller engagements. Clients appreciate the value for cost, citing responsiveness and reliable delivery on promises. **Most Common Project Size**: $10,000 to $49,000 based on 5 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Web Development: $10,000 to $49,000 based on 3 reviews - E-Commerce Development: Less than $10,000 based on 2 reviews - Mobile App Development: Less than $10,000 based on 2 reviews - IT Managed Services: Less than $10,000 based on 1 review - Web Design: $10,000 to $49,000 based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### WEBDESK SOLUTION Review Insights Overall Review Rating: 4.9 - Quality: 4.9 - Schedule: 4.8 - Cost: 4.8 - Willing to Refer: 4.9 ### Top Mentions - Reliable (2 mentions) - Timely (2 mentions) - Customized support (1 mentions) - Great project management (1 mentions) - Professional (1 mentions) - Trustworthy (1 mentions) ### Review Highlights **Areas for Improvement in Brainstorming** While clients are generally satisfied, there is a suggestion for WEBDESK SOLUTION to engage more in brainstorming sessions with clients to enhance the development of customized solutions. **Successful App and Feature Development** Clients have successfully launched apps and new website features with WEBDESK SOLUTION's help, demonstrating their capability in delivering impactful digital solutions. **Professional and Trustworthy Team** The team at WEBDESK SOLUTION is recognized for their professionalism and trustworthiness. Clients value their honest communication and adherence to promises, resulting in positive ongoing collaborations. **Great Communication and Responsiveness** Clients consistently highlight WEBDESK SOLUTION's strong communication skills and responsiveness. The team is available through various channels and quick to resolve issues, fostering a reliable partnership. **Strong Customization Capabilities** Clients appreciate WEBDESK SOLUTION's ability to tailor solutions to meet specific business needs. Their work on e-commerce platforms and custom app development has been praised for meeting unique client requirements effectively. **Timely Issue Resolution** WEBDESK SOLUTION is praised for their ability to quickly address and resolve issues, ensuring minimal disruption to ongoing projects. This reliability has built trust and long-term client relationships. **Proficiency in E-commerce and App Development** The company is skilled in developing e-commerce solutions and apps, including marketplace customizations and mobile applications, which are delivered to client satisfaction within agreed timelines. **Commitment to Client Satisfaction** WEBDESK SOLUTION is dedicated to ensuring client satisfaction by delivering on promises and going beyond expectations, which has led to continued partnerships and high client retention. **Language Barrier Overcome with Written Communication** A minor language barrier was noted, but effective communication was achieved through written exchanges, which ensured clarity and understanding in project execution. **Effective Project Management** WEBDESK SOLUTION is commended for their project management, utilizing tools like Podio for communication and project tracking. They maintain regular meetings and provide timely updates, ensuring projects stay on schedule. ### WEBDESK SOLUTION Reviews #### Custom Shopify Dev for Home Decor Company (Featured Review) **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Feb. 2020 - Ongoing **Project Summary**: WebDesk Solution provides custom web development services for a home décor company. Their work includes custom Shopify development for three sites. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 3.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director, Home Decor Manufacturer - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 23, 2020 **Feedback Summary**: WebDesk Solution’s work meets all expectations. The team solves all issues that arise and deliver exceptional products. Customers can expect an honest team that does what they say they will. "“They’ve met all of my requirements.”   " **BACKGROUND** Introduce your business and what you do there. I’m the e-commerce director of a home decor company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with WebDesk Solution? We were looking for a custom solution for one of our websites. We also hired them to do two more websites. **SOLUTION** What was the scope of their involvement? They built all of our websites on Shopify and built a custom solution to work with it. What is the team composition? We work with 5–6 people from their team, including sales representatives, lead developers, designers, and a project manager. How did you come to work with WebDesk Solution? I found them on Upwork. How much have you invested with them? We’ve spent over $25,000. What is the status of this engagement? We started working together in February 2020, and our work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The project was a bit delayed, but it all worked itself out in the end. They’ve met all of my requirements. How did WebDesk Solution perform from a project management standpoint? We communicate via phone, email, and Skype. We also use Podium for project management. What did you find most impressive about them? They do what they say they will. A lot of developers claim they can do something that they can’t. That’s not the case with them. Are there any areas they could improve? No, they’re very responsive. If there’s a problem, it’s always solved. Do you have any advice for potential customers? They’re a good company which is why we hired them to build two more sites. --- #### Custom Shopify Dev for Home Decor Company **The Project** - Services: Web Design, Web Development - Project size: $10,000 to $49,999 - Project length: Feb. 2020 - Ongoing **Project Summary**: WebDesk Solution provides custom web development services for a home décor company. Their work includes custom Shopify development for three sites. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 3.5 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Director, Home Decor Manufacturer - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 23, 2020 **Feedback Summary**: WebDesk Solution’s work meets all expectations. The team solves all issues that arise and deliver exceptional products. Customers can expect an honest team that does what they say they will. "“They’ve met all of my requirements.”   " **BACKGROUND** Introduce your business and what you do there. I’m the e-commerce director of a home decor company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with WebDesk Solution? We were looking for a custom solution for one of our websites. We also hired them to do two more websites. **SOLUTION** What was the scope of their involvement? They built all of our websites on Shopify and built a custom solution to work with it. What is the team composition? We work with 5–6 people from their team, including sales representatives, lead developers, designers, and a project manager. How did you come to work with WebDesk Solution? I found them on Upwork. How much have you invested with them? We’ve spent over $25,000. What is the status of this engagement? We started working together in February 2020, and our work is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  The project was a bit delayed, but it all worked itself out in the end. They’ve met all of my requirements. How did WebDesk Solution perform from a project management standpoint? We communicate via phone, email, and Skype. We also use Podium for project management. What did you find most impressive about them? They do what they say they will. A lot of developers claim they can do something that they can’t. That’s not the case with them. Are there any areas they could improve? No, they’re very responsive. If there’s a problem, it’s always solved. Do you have any advice for potential customers? They’re a good company which is why we hired them to build two more sites. --- #### App Dev for Coupons Provider **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Oct. 2019 - Oct. 2020 **Project Summary**: WebDesk Solutions developed an application for a coupon service. The team provided mockups. They also built an accessible backend.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** COO, Klik Deals - Industry: Information technology - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 21, 2020 **Feedback Summary**: The team at WebDesk Solutions delivered great work within a quick timeline. They're professional, hardworking, and dedicated. Customers can expect a team that provides great solutions and feedback.  ""They’ll deliver what they promise." " **BACKGROUND** Introduce your business and what you do there. I’m the COO of Klik Deals. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with WebDesk Solutions? We needed our app developed. The app is for clipping coupons. **SOLUTION** What was the scope of their involvement? The team at WebDesk Solutions provided mockups and created the application. One is for customers, and the other is for vendors. They made the backend easily accessible to us for making changes. What is the team composition? We worked with John (President), a salesperson, and a developer. How did you come to work with WebDesk Solutions? They were referred by friends that had worked with them. How much have you invested with them? We spent a little over $25,000. What is the status of this engagement? We worked together from October 2019–October 2020. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? WebDesk Solutions did good work within the tight timeline we had. How did WebDesk Solutions perform from a project management standpoint? We used Centric. They met deadlines well. We communicated through Google Meet. What did you find most impressive about them? Their professional team contributed great solutions, especially when we weren’t sure what we needed. Are there any areas they could improve? No. Do you have any advice for potential customers? They’ll deliver what they promise. --- #### Web & E-Commerce Dev for Natural Cosmetics & Skin Care **The Project** - Services: E-Commerce Development, IT Managed Services, Web Development - Project size: Less than $10,000 - Project length: Aug. 2018 - Ongoing **Project Summary**: An organic cosmetics company hired WebDesk to integrate a skin-type quiz on their website. After, the team implemented several other updates to the features and functionalities of the site. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Owner & Operator, Snowy Owl Cove LLC - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 10, 2020 **Feedback Summary**: Internal stakeholders are pleased with WebDesk’s contributions, praising their trustworthiness, reliability, and professionalism. The team has consistently delivered beyond expectations, inspiring a years-long partnership with the company. ""They didn’t just promise they could do it — they actually did it. I’m quite happy." " **BACKGROUND** Introduce your business and what you do there. I am the owner and operator of Snowy Owl Cove. We make and sell organic cosmetics. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with WebDesk Solutions? I already had a website, but I wanted to implement a new feature, where customers could take a short quiz to give them an idea of their skin type, which would allow them to shop for the products best for their skin. I contacted WebDesk because I’d had a terrible experience with the vendor I worked with originally. **SOLUTION** What was the scope of their involvement? WebDesk implemented the quiz feature in stages. They set it up in a way so that I could go in and change the questions and answers to my quiz, without being dependent upon them. If a user takes the quiz and doesn’t get a response, I’ll get a notification of their answers, and can input their combination in real time. If anyone comes in with that combination again, they’ll get an answer. We’d already had 600 combinations, and WebDesk came up with another 100 more. Once they were finished with the quiz, I engaged them to work on my website. They worked on two different areas for me over the course of a couple of years. The website is a full e-commerce website and it is powered by Volusion. It operates at a very complex level, in the sense that anything that has been imagined has been done as far as the background tools and the dashboard. Generally, I could send them a picture and they, in turn, will show me several different looks of what I asked for that I might want to consider. There will maybe be about five different choices, and I’ll also be able to do a blend of two of those. What is the team composition? There are about four people working on the project. There were two other people in the background working on things, and I had two main contacts. How did you come to work with WebDesk Solutions? They did everything that I needed them to do and then told me where I was going wrong in my thoughts which was great. How much have you invested in them? I would say the cost is just shy of $10,000. They have a maintenance plan that I am going to take full advantage of. The best part of the retainer is that they don’t just limit it to investigating problems, so I can walk away from it and not worry about it. What is the status of this engagement? I started with them in August 2018. They’ve done four different phases because each area requires a certain amount of time. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? I keep going back to WebDesk because they’ve been able to do anything I ask. They didn’t just promise they can do it, they actually did it, so I’m quite happy. They don’t promise things that they can’t deliver on. I trust them on my site; they know their way around it, and they can implement changes without disrupting anything else. Once, when I came across an issue with skin quiz after my server updated, WebDesk investigated and solved the problem at no extra cost to me. They even implemented some safeguard code, so if a change occurred again, I would be immediately notified.  How did WebDesk Solutions perform from a project management standpoint? At the beginning of the engagement, there was a bit of a language barrier, so we decided to type to each other to communicate. Typing out what we wanted helped us understand everything instantly.  I’ve been very pleased with their ability to listen, which is why I went back to them. They read my emails line by line and answer any questions I have. Once I make contact with them, they have a Podio system that tracks everything and keeps me in the loop. Throughout the project, the team has prioritized my project as though it’s their only responsibility. I get daily updates, and in terms of time frame, they work very quickly, without sacrificing accuracy. What did you find most impressive about them? They understand what I want as a customer. WebDesk really heard what I wanted and sent options back to me to make sure that we were on the same page, and they also let me know when what I was asking for wasn’t realistic or didn’t make sense.  Once we were clear about what the customer wanted, they gave me what I wanted and then some. They didn’t try to hear it through their own mind and translate it differently. They heard what I wanted and delivered what I wanted. Are there any areas they could improve? I can’t think of anything. We were in a different time zone, but it didn’t feel like it. I have nothing to complain about.  Do you have any advice for potential customers? You can trust WebDesk. They have done exactly what they said they would do. You can trust them with your project, to work on your site, and to deliver when they say they are going to deliver. --- #### E-Commerce Website Development for Consultant **The Project** - Services: E-Commerce Development, Web Design, Web Development - Project size: Confidential - Project length: Jan. - June 2025 **Project Summary**: WEBDESK SOLUTION provided Shopify website development and design services for a consultant. The team built a Shopify store, tested it, launched it, and integrated custom apps. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Client, Website Development Project - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Aug 3, 2026 **Feedback Summary**: WEBDESK SOLUTION was an extension of the internal team and helped execute the client's vision. The business owner was happy with the results. WEBDESK SOLUTION's project management was good; the team was attentive and communicative. They communicated via virtual meetings, email, and messaging apps. ""WEBDESK SOLUTION built on our ideas and ensured we understood the scope of each element and feature."" **BACKGROUND** Introduce your business and what you do there.I’m a consultant for an arts, entertainment, and music company. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire WEBDESK SOLUTION to accomplish for your business?I hired WEBDESK SOLUTION to develop and code a website and provide basic design services. **SOLUTION** What was the scope of their involvement?WEBDESK SOLUTION developed a Shopify store, tested it, and launched it. The team also integrated custom apps.What is the team composition?We worked with 2–5 teammates from WEBDESK SOLUTION.How did you come to work with WEBDESK SOLUTION?We found WEBDESK SOLUTION through an online search. We chose them because they offered good value for the cost.What is the status of this engagement?We worked with WEBDESK SOLUTION from January 2025–June 2025. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?WEBDESK SOLUTION was an extension of our team and helped us execute our vision. The business owner was happy with the result, which was the most important thing.How did WEBDESK SOLUTION perform from a project management standpoint?WEBDESK SOLUTION’s project management was good. The team was attentive and communicative. We communicated via virtual meetings, email, and messaging apps.What did you find most impressive about them?WEBDESK SOLUTION built on our ideas and ensured we understood the scope of each element and feature before starting work.Are there any areas they could improve?WEBDESK SOLUTION could have improved the timelines. --- #### Web Hosting, Front & Backend Dev for AI & Sports Medicine Co **The Project** - Services: Web Design, Web Development - Project size: Confidential - Project length: Jan. 2025 - Ongoing **Project Summary**: WEBDESK SOLUTION has developed the front- and backend of an AI and sports medicine company's website. The team is responsible for helping the client manage their infrastructure and offering hosting services. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Marketing, Inside Injuries - Industry: Sports - Client size: 1-10 Employees - Review Type: Online Review **The Review** — Apr 22, 2026 **Feedback Summary**: WEBDESK SOLUTION has delivered the website on time and met the client's initial requirements. The team has also provided good hosting management, their project management is good, and they communicate with the client via virtual meetings. Moreover, WEBDESK SOLUTION's responsiveness is impressive. ""WEBDESK SOLUTION’s responsiveness is impressive."" **BACKGROUND** Introduce your business and what you do there.I’m the marketing manager of Inside Injuries, a company that uses AI and sports medicine expertise to analyze and predict the impact of player injuries on performance, providing data-driven insights for fans, athletes, and those with financial interests in sports. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with WEBDESK SOLUTION?We needed help managing a complex technical project that included algorithms and React.js. **SOLUTION** What was the scope of their involvement?WEBDESK SOLUTION has delivered the backend and frontend of our website and helped us manage the infrastructure.What is the team composition?We’ve worked with 2–5 teammates from WEBDESK SOLUTION.How did you come to work with WEBDESK SOLUTION?Someone referred WEBDESK SOLUTION to me.What is the status of this engagement?We started working with WEBDESK SOLUTION in January 2025, and our engagement is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?WEBDESK SOLUTION has delivered our website on time and met our initial requirements. The team has also provided good hosting management.How did WEBDESK SOLUTION perform from a project management standpoint?WEBDESK SOLUTION’s project management is good, and they deliver on time. We communicate via virtual meetings.What did you find most impressive about them?WEBDESK SOLUTION’s responsiveness is impressive.Are there any areas they could improve?I don’t think there’s anything they can improve on. --- #### E-Commerce Development for Slow Fashion Marketplace **The Project** - Services: E-Commerce Development, Web Development - Project size: $10,000 to $49,999 - Project length: Aug. 2022 - Ongoing **Project Summary**: WEBDESK SOLUTION has customized a slow fashion marketplace's e-commerce platform. They've built a C2C vendor panel, customized B2C vendor functionalities, and configured storefronts with custom themes. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, The Sustainable Lifestyle S.A.S de C.V. - Industry: Retail - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 4, 2023 **Feedback Summary**: WEBDESK SOLUTION has customized the platform according to the client's needs, and it's almost ready for launch. The team is responsible, communicates effectively with weekly meetings, and manages the project well using Podio. Moreover, they're constantly finding solutions that meet requirements. ""They are responsible and constantly develop solutions to meet the project's needs."" **BACKGROUND** Please describe your company and position.I am the Founder of The Sustainable Lifestyle S.A.S de C.V.Describe what your company does in a single sentence.It is a Slow Fashion Marketplace **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire WEBDESK SOLUTION to accomplish?E-commerce customizationTheme customizationE-commerce configuration **SOLUTION** How did you find WEBDESK SOLUTION?Online SearchWhy did you select WEBDESK SOLUTION over others?High ratingsAttention to detailHow many teammates from WEBDESK SOLUTION were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Webdesk customized my marketplace to fit the needs of my company. They developed a C2C vendor panel with specific rules and UX. They also developed customizations related to the B2C vendors. They configured different storefronts and developed custom themes for each one. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?They have been able to customize the software to my needs, and I'm almost ready to launch.Describe their project management. Did they deliver items on time? How did they respond to your needs?They are very responsible. We have had meetings every Wednesday for the past year. We use a Podio to manage the project.What was your primary form of communication with WEBDESK SOLUTION?Virtual MeetingWhat did you find most impressive or unique about this company?They are responsible and constantly develop solutions to meet the project's needs.Are there any areas for improvement or something WEBDESK SOLUTION could have done differently?They could do more brainstorming with the clients when developing customization solutions. --- #### Mobile App Development for App Portfolio Company **The Project** - Services: Mobile App Development - Project size: Less than $10,000 - Project length: Jan. - Mar. 2021 **Project Summary**: WebDesk Solution was hired by an app portfolio company to provide ongoing maintenance support for their apps. The team also assisted the client in designing and developing an app from scratch. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 4.5 **The Reviewer** Managing Partner, AppRebel - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Oct 18, 2021 **Feedback Summary**: WebDesk Solution's support was instrumental in helping the client launch their product on time. The team utilized Podio to manage the project and collaborate effectively with the client. They were quick to resolve issues and address concerns, making them a reliable development partner. ""Their project manager was great and they were quick to resolve issues."" **BACKGROUND** Please describe your company and your position there. I'm a managing partner at an app portfolio company. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire WebDesk Solution, and what were your goals? We hired WebDesk solution to provide ongoing maintenance for apps in our portfolio. In addition, they helped us build one project form scratch. **SOLUTION** How did you select this vendor and what were the deciding factors? Great communication and very professional. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. They designed and developed one application from scratch. How many people from the vendor's team worked with you, and what were their positions? 2 people. Project manager and developer. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We were able to launch quickly within a tight timeline. Describe their project management style, including communication tools and timeliness. Team used Podio to communicate and is available on Skype. What did you find most impressive or unique about this company? Their project manager was great and they were quick to resolve issues. Are there any areas for improvement or something they could have done differently? None. --- ## Portfolio & Awards ### Magento to BigCommerce B2B: +27.62% Revenue Overview: DealerMarket is an enterprise B2B supplier to auto dealerships across North America. They came to WebDesk Solution on a failing Magento 2 stack that had become a liability to growth rather than an engine for it. The Challenge: Magento 2 had turned brittle. ERP coupling was fragile, vendor-wise fulfillment was handled manually, and compliance-driven custom-print products needed live preview and banking validation the platform couldn't support. Shipping quotes ran 300–400% high on oversized items. And 6,000+ SKUs, 54,000+ orders, and 14,000+ customers were locked into a system no one trusted to scale. The Solution: WebDesk Solution re-architected the platform onto BigCommerce B2B Enterprise, with a custom middleware layer doing the heavy lifting: Real-time, bidirectional Sage 300 ERP sync Liftoff banking-validation API for compliant custom-print orders Automated print-file generation (CSV/TIFF/WEBP via secure SFTP) Three product-page templates for divergent B2B buying flows Custom import/export modules for catalog and order data The full catalog — 6,000+ SKUs, 54,328 orders, and 14,612 customers — was migrated with zero downtime and no ranking loss. The Results: +27.62% revenue +13.49% orders +12.44% average order value +7.99% conversion rate 40+ hours/month of manual work eliminated Custom-order processing cut from 15 minutes to under 2 minutes The outcome is a B2B commerce platform that scales with DealerMarket instead of fighting it — accountable to revenue, not maintenance overhead. ### Custom Shopify App: $10K to $8.81M Revenue Overview: Fine Art Canvas sells fine-art prints and canvases at scale. WebDesk Solution delivered the custom application work that turned a small store into an eight-figure operation. The Challenge: Off-the-shelf Shopify couldn't support the brand's catalog complexity or discovery needs. Product discoverability was slow, artist pages were generic, and producing Amazon-ready imagery was a manual bottleneck limiting how fast the catalog could grow. The Solution: WebDesk Solution built a suite of custom applications: A custom artist-page experience for richer browsing Advanced product filters for faster, more immersive discovery Amazon image automation to scale catalog production Performance and admin-efficiency improvements across the store The Results: Revenue grew from $10K to $8.81M Conversion rose from 0.87% to 3.87% (+344%) Average order value rose from $200 to $280 (+40%) Custom engineering — not a template — is what let Fine Art Canvas scale discovery, production, and revenue together. ### BigCommerce Migration: +177% Revenue Overview: Outdoor Limited is an online retailer in the outdoor and shooting-sports space. WebDesk Solution migrated and modernized its BigCommerce store without sacrificing the rankings the business depended on. The Challenge: The store needed a migration and rebuild, but in a competitive retail niche, any drop in search visibility or uptime during the move would cost real revenue. The existing storefront was also underperforming on conversion and order value. The Solution: WebDesk Solution handled the migration and customization end to end: BigCommerce migration with full 301 mapping to preserve rankings Storefront customization for a cleaner buying path Performance and checkout improvements Zero-downtime cutover The Results +120% orders +177.72% revenue +26.23% average order value A careful migration turned a plateaued store into a materially higher-performing one — with no ranking loss along the way. ### Headwest Mirror Shopify Custom Design & Dev https://webdesksolution.com/portfolio/head-west-mirror/ ✔ Modern Design WebDesk Solution redesigned the homepage with advanced hover effects and modern aesthetics while keeping a minimal approach for the best user experience. ✔ Better Products Visibility Customized Product Listing Page to show the second product image on mouse hover which helps customers to get a better idea of the product without leaving the page. ✔ Product Page Overhaul WebDesk Solution redesigned the product page with: Better Product Image Zoom Improved Product Details Amazon & Targetbay Reviews Integration ✔ Custom Product Details WebDesk Solution customized the product page for showing multiple tabs of the product description. This helps customers to easily find the product information they are looking for. ✔ Custom FAQ page WebDesk Solution added a custom FAQ Page with easy management of Q/A from the backend. ✔ Third-Party Reviews WebDesk Solution integrated the third-party app on the product pages that shows reviews from Amazon and Targetbay. ### Vitavega Magento Custom Development Magento Custom Design & Development ### Baby Gift Baskets Store Migration, Design & Dev   Replatforming to BigCommerce Custom Private App Development Custom Gift Basket App Development Custom Registry App Development Custom Theme Integration Data Migration Responsive Development ### Compressor World Magento 1.9 to Magento 2.0 Migration Custom Design Custom Theme Integration Custom Shipping Carrier Integration/Plugin Development Custom Product Finder Plugin Development Custom Product Page with multiple data and tabs ### eCommerce store migration with custom design At Hobby Villa, you will find RC Planes, Boats, Cars, Trucks, Helicopters, Tanks Etc. With several thousand part numbers in stock, we can get you going quickly. You will also find many great games and craft items as well as the largest model stock in Northern Kentucky. WebDesk Solution performed the following tasks to upgrade the eCommerce store ✔ Branding and customized eCommerce store with all the below features ✔ Custom Home Page Design ✔ Custom Category Page Design ✔ Custom Product Detail Page Design ✔ Custom Mobile Design ✔ All the CMS Pages Styled ✔ All the System Pages Styled ✔ Social Media Integration ✔ Thorough Cross-Browser and Device testing ### NuEarth Natural Shift4Shop Custom Design eCommerce A brand new website with a new theme, a new category, CMS pages, and other modifications ensures that the site's unique appearance is mobile-friendly. To improve the user's experience, we designed a new sticky menu with eye-catching hover effects and custom banners, including a product scroller. Integrated a payment gateway and Google Analytics, in addition to social media. The final result was a contemporary, user-friendly design that was both SEO-oriented and responsive. ### Packnwood BigCommerce Store Design Overview: PacknWood is a 40-year eco-packaging distributor with a catalog as refined as its products. WebDesk Solution rebuilt its commerce experience to match. The Challenge: Moving from a retail-first operation to full eCommerce meant leaving Webjaguar behind — but the new store had to showcase products with the polish the brand is known for, without piling on third-party tools and hosting costs. The Solution: WebDesk Solution migrated PacknWood to BigCommerce and built the differentiating features natively: A native 360° product-spin viewer (no third-party hosting cost) A custom sample-order module for B2B buyers Hover-image rollovers and a mobile-first experience An operations stack: AWS, ShipperHQ, Fishbowl, Shogun, Rewind The Results +142.86% conversion +85.40% revenue +44.65% average order value Building the signature features natively gave PacknWood a store as polished as its catalog — without recurring third-party costs. ### Hydraulic Hoses Custom Design on Volusion Custom Theme Integration with Volusion Custom Category Page Layout: https://www.hydraulichoses.com/hydraulic-hoses-s/106.htm & Short description customization Custom Product Page & Bulk Add to Cart Customization: https://www.hydraulichoses.com/sae100-r2s-2-wire-hydraulic-hoses-p/r2s.htm ### Barcoding Store Volusion Custom Design & Development Custom Category Page Layout & Custom Faceted Filters: https://www.barcodingstore.com/Barcode-Scanners-s/107.htm Via Custom Private App Development on Volusion Custom Product Page ### Custom Shopify Store Design & Development ✔ Branding and customized Shopify store with all the below features. ✔ Custom Home Page design ✔ Custom Collection Page design ✔ Custom product page design ✔ Custom mobile design ✔ All the CMS pages styled ✔ All of the above pages Design integration with Shopify store ✔ All the System Pages styled ✔ Social Media Integration ✔ Thorough cross-browser and device testing ### Apparel Store Build: -28% Cart Abandonment Overview: Be Tailor is a custom apparel brand selling to a global-minded customer base. WebDesk Solution built a storefront focused on turning browsers into buyers. The Challenge: The store was losing sales at the last step — cart abandonment was high, conversion was soft, and international shoppers weren't being served well enough to complete purchases. The Solution: WebDesk Solution built and optimized the storefront around conversion: A streamlined, friction-reduced checkout Storefront and UX improvements to lift add-to-cart and completion International-buyer support across currency and experience Average-order-value optimizations The Results −28% cart abandonment +18% conversion +15% average order value +24% international sales Fixing the checkout and serving international buyers turned lost carts into completed, higher-value orders. ### Blow Your Whistles - Shopify Design & Development Steve at "Blow Your Whistles" got in touch with WebDesk because they were starting from scratch. They were looking for the custom design because they wanted their branding from scratch including a new logo, theme, color combination and more. We design a home page, collection page, product detail page, about us and contact us page. All of these pages are important to provide a user experience. ### eCommmerce Website Design & Development Gypsy Beach is the best beach unique fashion in terms of comfort, style, and design. We performed customized theme existing Shopify theme to provide their customers with a better user experience. ### My Magic Carpet Custom Shopify Design Custom Theme Integration Responsive Development Monthly Maintenance ### DJ Apparel Custom Theme Integration Version Upgrade ### AVMaxx Shift4Shop eCommerce Website 3dCart/Shift4Shop Custom Design Custom Theme Integration Customization on Category page & Multiple Category Templates Product Page Customization & Multple Product Page Templates ### The Pioneer Shop Shift4Shop eCommerce website 3dCart/Shift4Shop Custom Design & Theme Integration ### First Pack eCommerce Website Multi Store PrestaShop Development ### Shopify Shipping App: 600K+ Parcels/Day Overview: Intelcom is a last-mile logistics enterprise that moves more than 600,000 parcels a day across Canada. WebDesk Solution built the Shopify app that lets merchants plug into that network without friction. The Challenge: At Intelcom's scale, small inefficiencies compound fast. Merchant onboarding was slow, shipping errors were frequent, and bulk processing couldn't keep pace with volume. Every manual step multiplied across hundreds of thousands of daily parcels. The Solution: WebDesk Solution built a Shopify shipping app engineered for scale and reliability: Automated merchant onboarding and account setup Real-time rate handling and label generation High-throughput bulk processing tuned for daily parcel volume Error-checking built into the shipping flow The Results: −80% merchant onboarding time −60% shipping errors +40% faster bulk processing 99.99% uptime The app turned a manual, error-prone process into infrastructure Intelcom's merchants can rely on at national scale. ### Shopify Plus for Telecom: +65% Activations Overview: TELUS is one of Canada's largest telecom providers. WebDesk Solution built and hardened a high-stakes Shopify Plus storefront where a single checkout error carries regulatory and financial weight. The Challenge: Selling connected devices and plans online meant the store had to do far more than transact. It needed accurate province detection for tax and regulatory rules, Canada Post address validation, automated 911-levy handling, and SIM-activation triggering — correct every time. Province-detection failures alone were creating costly errors and manual cleanup. The Solution: WebDesk Solution engineered the store around compliance and reliability: Telecom API integrations for real-time device and plan logic Canada Post address validation at checkout Automated 911-levy calculation and application SIM-activation triggering tied to order events The Results: −90% province-detection errors +65% account activations +70% renewal completion 100% 911-levy compliance The result is an enterprise storefront that meets telecom-grade compliance while lifting the numbers that matter — activations and renewals. ### Shopify to BigCommerce B2B: +60% Conversion Overview: Generation Pet is a national pet-nutrition wholesaler serving B2B buyers across North America. They engaged WebDesk Solution when their direct-to-consumer Shopify store hit a wall it was never built to clear: wholesale. The Challenge: The DTC store had no real way to support B2B. There was no ERP synchronization, no role-based access for wholesale accounts, and no bulk-ordering path. Inventory drifted out of sync, pricing couldn't flex by customer tier, and every wholesale order became a manual exception. Growth was capped by the platform itself. The Solution: WebDesk Solution migrated Generation Pet to BigCommerce Enterprise and rebuilt the wholesale experience end to end: Real-time ERP integration to keep inventory and pricing accurate A gated B2B registration and approval workflow Custom discount-tagging architecture around BigCommerce's single-tag limit A locked one-page wholesale checkout with invoice billing The full store was migrated with zero downtime and no loss of search rankings. The Results: +60% conversion rate +40% revenue +40% traffic +200% average order value Generation Pet moved from a consumer store bolted into wholesale to a purpose-built B2B platform — one that scales with the business instead of throttling it. ### Named in Google AI Mode & Perplexity (AEO) Overview: AAA Glass Pipes is a wholesale distributor competing in a crowded, regulated niche. WebDesk Solution was brought in to make the brand visible not just in search results, but in the AI answers buyers now ask first. The Challenge AAA started at domain rating 8, sitting behind competitors at DR 20–50+. An age-gate was blocking search crawlers entirely, and the brand was absent from the AI-generated supplier lists that increasingly drive B2B discovery. The Solution WebDesk Solution built a technical-SEO foundation, then ran a focused Answer Engine Optimization sprint: Entity-clear brand descriptions that AI models can extract and repeat FAQ schema on wholesale-intent pages AI-extractable, structured content across category and product pages Internal linking and crawl fixes to undo the age-gate damage The Results (within 30 days of the AEO launch) +233% top-4–10 rankings (9 → 30 keywords) Named the #5 supplier in Google AI Mode Cited as source #2 of 10 in Perplexity AAA went from invisible to named — by AI engines — in the exact buying moment competitors still can't reach. Few agencies can show a result like this. ### AI Sports Platform on OpenAI: +90% Accuracy Overview Inside Injuries turns sports-injury data into real-time predictions its audience relies on. WebDesk Solution modernized the platform's AI core when stale data and runaway costs threatened both accuracy and margin. The Challenge The platform ran on legacy data scraping that produced lagging predictions and eroding trust. Worse, AI token costs were scaling non-linearly — the more the platform was used, the less economical it became. The Solution WebDesk Solution rebuilt the intelligence layer on OpenAI, Node, React, and AWS: OpenAI-powered semantic modeling to replace brittle scraping Event-driven, multi-source news validation for real-time accuracy A token-governance layer (prompt compression, structured outputs) to control cost at scale A modernized, responsive front end The Results +90% injury-prediction accuracy −60% data latency −35% AI operating cost +25% user engagement The platform now ships AI as production infrastructure — accurate, real-time, and economically scalable — not a demo bolted onto old data. ### Shopify Plus to BigCommerce: +92% Conversion Overview: Parts Connexion is a specialist audio-components retailer. WebDesk Solution migrated it from Shopify Plus to BigCommerce and nearly doubled its conversion rate. The Challenge: The store had outgrown Shopify Plus for its needs, but migrating a catalog-heavy audio retailer risked SEO loss and broken custom functionality. Conversion also had significant untapped upside. The Solution: WebDesk Solution executed a careful replatforming: Shopify Plus → BigCommerce migration with ranking preservation Custom integrations rebuilt on the new platform Conversion-path and product-page optimization Zero-downtime cutover The Results +92% conversion lift A migration done right didn't just preserve the business — it nearly doubled the rate at which visitors became customers. ### AI Patient-Intake Portal: +32% Enrollment Overview: CareNovex is a healthcare provider that needed patient intake to be faster for patients and lighter for staff. WebDesk Solution built an AI patient-intake portal to do both. The Challenge: Manual patient intake was slow and administratively heavy. Enrollment lagged, staff time was consumed by paperwork, and the experience wasn't converting or retaining patients as well as it should. The Solution: WebDesk Solution built an AI-powered patient-intake portal on WordPress and WooCommerce: AI-assisted intake to guide and speed patient onboarding Automated workflows to cut manual administrative steps A conversion-focused enrollment experience Subscription and retention tooling The Results +32% patient enrollment +18% subscription retention +9% conversion −40% admin workload The portal turned a manual bottleneck into an automated front door — better for patients and lighter for the team behind them. ### Shopify Private App: +30% Revenue Overview: One Tree Planted is a global reforestation nonprofit. WebDesk Solution enhanced its Shopify private app to remove a manual bottleneck and lift store performance. The Challenge: A manual workflow was consuming staff time and capping how efficiently the organization could operate its store — every transaction carried avoidable overhead. The Solution: WebDesk Solution enhanced the Shopify private app to automate and optimize: Automation of a previously manual workflow Store-performance and conversion improvements Custom app logic tuned to the organization's needs The Results +30% revenue +23% conversion +18% average order value −90% manual workload Automating the workflow freed the team to focus on the mission — while the store performed measurably better. ### HVAC Lead Gen: CPL Cut, 99.9% Uptime Overview: Infiniti Home Comfort is an HVAC company in Whitby, Ontario with a strong offline reputation and almost no online presence to match. WebDesk Solution built the digital engine to close that gap. The Challenge: Broad Google Ads burned budget on out-of-area and out-of-specialty clicks — pool heaters and commercial jobs they don't take — while landing pages lacked trust signals and clear calls to action. Cost per lead sat above $50. The Solution: WebDesk Solution rebuilt lead generation from the ground up: Targeting refocused on service area and specialty Conversion-focused landing pages with trust signals and clear CTAs WordPress maintenance, cloud hosting, and uptime monitoring Reputation and review workflows across major platforms The Results Cost per lead cut from $50+ 99.9% uptime +40% page-load speed +30% lead conversion Infiniti's online presence finally matches its offline reputation — with qualified leads at a fraction of the old cost. ### Google Shopping Ads: 5X ROAS Overview: Code1Supply is a medical-supply distributor that sells through Google Shopping. WebDesk Solution rescued a stalled ad account and turned it into a reliable revenue channel. The Challenge: The account was underwater. The Merchant Center feed was broken, products were disapproved for missing GTIN/Brand/MPN data, and conversion tracking was scattered across old GA4 and Universal Analytics properties — so nobody could trust the numbers or scale spend. The Solution: WebDesk Solution rebuilt the paid-shopping engine: A full account and feed audit Corrected product data to clear Merchant Center disapprovals Rebuilt, clean conversion tracking in GA4 Top-sellers split into a high-priority campaign The Results 5X ROAS (against a 3X goal) With a clean feed and trustworthy tracking, Code1Supply's Shopping went from a liability to a channel worth scaling. ### Shopify Plus Storefront Build Overview: Braidan Motorsport is a motorsport-parts retailer that grew from a small store into a seven-figure operation with WebDesk Solution's help. The Challenge: The storefront was underperforming across the board — low conversion, a high bounce rate, and operations that couldn't keep up with growth. Revenue was stuck well below the brand's potential. The Solution: WebDesk Solution built the storefront and re-engineered the path to purchase: A rebuilt, conversion-focused storefront Checkout and UX improvements to cut bounce and lift conversion Operational-efficiency improvements behind the scenes Performance and reliability hardening The Results Revenue grew from $135K to $1.24M (+820%) Conversion rose from 0.90% to 4.25% (+372%) +35% average order value +80% operational efficiency −25% bounce rate A ground-up rebuild turned a small store into a seven-figure business — with the conversion and reliability to sustain it. ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_e-commerce_developers_canada_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_e-commerce_developers_toronto_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_shopify_company_toronto_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_magento_company_toronto_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_bigcommerce_company_2024_award.svg) ### Industry Recognitions - The 10 best custom web development companies - The Top USA eCommerce Development Companies Rating - Top 10 Best Web Development Agencies In New York - 31+ Best Amazon Marketing Agencies - 29 Best Shopify Developers for Your New Store - Top 13 Shopify Development Companies - Best eCommerce Development Companies In Toronto - Top 10 Magento Development Companies To Work With - 2022 SAFEST CONTENT AWARD ## Key Clients - ATR Sports ## Packages ## Locations (2) ### Great Neck, NY (Headquarters) - 98 CUTTER MILL RD STE 466 - Great Neck, NY 11021 - United States - 21 - 30 employees - Phone: 1 877 536 3789 ### Toronto, Canada - 150 King St. W. STE 200 - Toronto, ON M5H 1J9 - Canada - 21 - 30 employees - Phone: (647)547 2249 ## Connections - Joshua C. Irons (River Avenue Digital) ## Contact WEBDESK SOLUTION [Send a message](https://clutch.co/profile/webdesk-solution) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/webdesksolution/) - [Facebook](https://www.facebook.com/webdesksolution/) - [X](https://twitter.com/WebDeskSolution) - [Instagram](https://www.instagram.com/webdeskcanada)