Web Solutions NYC Review Insights

Overall Review Rating

5.0

Quality 5.0
Schedule 5.0
Cost 4.9
Willing to Refer 5.0

Top Mentions

Review Highlights

Effective Workflow and Zero Downtime

The team at Web Solutions NYC has been effective in streamlining workflows and ensuring zero downtime for clients. The robust solutions provided have allowed clients to handle large volumes of orders efficiently, meeting business demands.
Adaptable to Client Changes

Web Solutions NYC has demonstrated an ability to adapt to client change requests, documenting and communicating timeline adjustments transparently. This adaptability has been crucial in maintaining project momentum and client satisfaction.
Efficient Communication and Feedback Integration

Clients appreciate Web Solutions NYC's open communication channels and their ability to integrate feedback quickly. This approach has been integral to optimizing project results and ensuring that the final product aligns with client needs.
Strong Project Management

Clients consistently note Web Solutions NYC's ability to deliver projects on time and within budget. The team's flexibility and responsiveness to feedback have been highlighted as key strengths, enabling them to meet evolving project requirements effectively.
Room for Improvement in Training and Documentation

Some clients suggested that Web Solutions NYC could enhance their service by providing more detailed documentation and training for in-house teams on advanced features. This would ease post-launch transitions and improve client autonomy.
Understanding of Complex Business Needs

The ability of Web Solutions NYC to comprehend and address complex business requirements, such as unique product structures and advanced ordering options, has been commended by clients. This understanding has led to tailored solutions that align with client expectations.

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Web Solutions NYC Reviews

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E-Commerce Development ERP Consulting and SI UX/UI Design
$10,000 to $49,999
June - Aug. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were extremely efficient in managing multiple stakeholders and providing real-time solutions."

Nov 20, 2024

CEO, Injured Gadgets

Aakshay Kripalani

Manufacturing
Norcross, Georgia
11-50 Employees
Online Review
Verified

Web Solutions NYC designed and developed an e-commerce platform with integrated ERP capabilities for an electronics retailer. The team also integrated unique inventory management features into the platform.

Thanks to Web Solutions NYC's work, the client's site performance improved, leading to a 20% boost in B2B client retention. The client's bulk order processing went well with the new inventory system, and the site had great UX. The team consistently integrated feedback to ensure they met needs.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the CEO of Injured Gadgets

Describe what your company does in a single sentence.

Injured gadgets is the largest online wholesale distributor for cell phone, tablet, game console, and macbook repair parts. We have a wide selection of tools, accessories, pre-owned devices and smart home products.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Solutions NYC to accomplish?

Needed a highly flexible solution to accommodate different range of product variations and bulk ordering integrated with our inventory management.

SOLUTION

How did you find Web Solutions NYC?

Online Search
Referral

Why did you select Web Solutions NYC over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Web Solutions NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Created a platform build with integrated ERP capabilities, unique inventory management and great user experience for complex orders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our site performance improved which led to a 20% boost in our b2b client retention and bulk orders processing went well with our inventory system.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They enabled us to pivot as needed, with their team consistently integrating feedbacks to ensure the final product met all needs.

What was your primary form of communication with Web Solutions NYC?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

They were extremely efficient in managing multiple stakeholders and providing real-time solutions for each challenge.

Are there any areas for improvement or something Web Solutions NYC could have done differently?

It would be helpful to have some ongoing documentation as the project progresses to aid our internal training post-launch.

RATINGS

5.0

E-Commerce Development
$10,000 to $49,999
Mar. - May 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The team was highly organized, maintaining open communication and quickly incorporating our feedback."

Nov 7, 2024

Asst. Manager, Gee Beauty

Justine Hennequin

Other industries
Toronto, Ontario
11-50 Employees
Online Review
Verified

Web Solutions NYC provided eCommerce development for a beauty cosmetics retailer. The team was tasked with optimizing order workflows, managing product structures, and enhancing the client's B2B CX.

Web Solutions NYC's efforts improved customer satisfaction by 30%, and internal workflows became more efficient. The team was highly proficient and communicative, and they understood the client's unique product complexity and tailored solutions.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Assistant Manager of Gee Beauty

Describe what your company does in a single sentence.

A modern beauty destination retailing Gee Beauty cosmetics & the best skincare, wellness & lifestyle brands from around the world. With studio's in Toronto & Miami, Gee offers signature brow, skin & make-up services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Solutions NYC to accomplish?
Sought a comprehensive solution to optimize order workflows, manage complex product structures, and enhance our B2B customer experience.

SOLUTION

How did you find Web Solutions NYC?

Online Search
Referral

Why did you select Web Solutions NYC over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Web Solutions NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

They collaborated with us on a detailed discovery phase to understand our product complexity and designed a platform with advanced ordering options and automated fulfillment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Customer satisfaction improved by 30%, and our internal workflows have become far more efficient thanks to real-time inventory updates and order tracking.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was highly organized, maintaining open communication and quickly incorporating our feedback to optimize project results.

What was your primary form of communication with Web Solutions NYC?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

The ability to understand our unique product complexity and tailor solutions exceeded our expectations.

Are there any areas for improvement or something Web Solutions NYC could have done differently?

Offering a bit more training for our in-house team on advanced features would be a great addition.

RATINGS

5.0

E-Commerce Development
Less than $10,000
Feb. - May 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"Their deep expertise in handling complex B2B needs and integrations made the process go smoothly and efficiently."

Oct 30, 2024

Founder, Fashion Myway

Elma Madzar

eCommerce
New York City, New York
1-10 Employees
Online Review
Verified

Web Solutions NYC worked with a clothing company to deliver a B2B e-commerce platform with an extensive product catalog. They integrated the solution with the client's ERP system.

Thanks to Web Solutions NYC's work, the client enjoyed a 40% increase in repeat orders. The team's agile workflow enabled them to launch quickly and meet all of the client's core requirements on time. The team's efficient work approach, flexibility, and frequent updates were impressive.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of Fashion Myway

Describe what your company does in a single sentence.

FashionMyWay is a women's clothing online store with an active life style ,where you can find stylish outfits suiting for any silhouette!

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Solutions NYC to accomplish?

To create a scalable B2B e-commerce platform with an extensive product catalog, integrated with our ERP for real-time inventory updates.

SOLUTION

How did you find Web Solutions NYC?

Online Search
Referral

Why did you select Web Solutions NYC over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Web Solutions NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project included a custom product catalog, ERP sync, and a user-specific pricing model, with an agile workflow to accommodate last-minute needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We experienced a 40% increase in repeat orders, and the agile workflow enabled our team to launch quickly, meeting all of our core requirements.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Web Solutions NYC used a good approach, keeping us informed with frequent updates, ensuring flexibility to adapt to evolving project requirements

What was your primary form of communication with Web Solutions NYC?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Their deep expertise in handling complex B2B needs and integrations made the process go smoothly and efficiently.

Are there any areas for improvement or something Web Solutions NYC could have done differently?

They did a great job but providing a more detailed post-launch support roadmap could enhance our clients handover experience.

RATINGS

5.0

E-Commerce Development Web Development
Usability Testing User Research UX Strategy Symfony PHP SQL React
$50,000 to $199,999
Mar. - Oct. 2023

5.0

Quality: 5.0

Schedule: 5.0

Cost: 4.5

Willing to Refer: 5.0

"Web Solutions NYC's work quality was great. There are multiple other agencies, but their work ethic impressed us."

Jun 28, 2024

E-Commerce Director, illuminova

Josh R

Retail
Secaucus, New Jersey
11-50 Employees
Online Review
Verified

Web Solutions NYC developed an e-commerce site for a flashlight retailer, scaling to over 10,000 daily orders. The team was tasked with protecting customer data and handling upsells without compromising UX.

Web Solutions NYC delivered a high-quality site, streamlined the client's workflow with zero downtime, and met their expectations. The team completed the project on time and on budget, documented and communicated timeline adjustments, and demonstrated strong work ethic and communication skills.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the E-Commerce Director of illuminova

Describe what your company does in a single sentence.

We import high powered flash lights for consumer purchase

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Solutions NYC to accomplish?

Create a eCommerce presence to help scale our business

SOLUTION

How did you find Web Solutions NYC?

Online Search
Referral

Why did you select Web Solutions NYC over others?

High ratings
Pricing fit our budget
Great culture fit
Company values aligned

How many teammates from Web Solutions NYC were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Illuminova needed a robusy eCommerce platform that could scale to 10,000+ orders per day during the peak season. We also needed a secure environent to ensure the customer data is protected and another lrge piece of our business is the upsells and we needed a streamlined way to handle this without compromising UX

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The measurable outcome is simple. It works!!!
We have zero downtime, our workflow is streamlined.
We got exactly what we asked for

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Things were delivered on time and on budget. There were some instances where timlines shifted (mainly due to our change requests), but this was clearly documented and communicated

What was your primary form of communication with Web Solutions NYC?

In-Person Meeting
Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

Communication, communication and communication. Web Solutions NYC's work quality was great. There are multiple other agencies, but their work ethic impressed us.

Are there any areas for improvement or something Web Solutions NYC could have done differently?

perhaps not allow us to make change orders unless mission critical.

RATINGS

5.0

E-Commerce Development
$10,000 to $49,999
Mar. - Aug. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The structured yet flexible workflow allowed constant improvements and real-time problem-solving."

Nov 28, 2024

Founder, Mission Accessories

Brian Wengreen

Manufacturing
Issaquah, Washington
11-50 Employees
Online Review

Web Solutions NYC developed a feature-rich B2B portal for a device accessories company. They also integrated a comprehensive catalog filtering system, custom order forms, and automated inventory updates.

Web Solutions NYC successfully launched the client's B2B portal, increasing their orders by 40%. The website was also commended for its customized catalog views and ease of use when handling large order quantities. Moreover, the service provider facilitated a structured yet flexible workflow.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Founder of Mission Accessories

Describe what your company does in a single sentence.

Our mission is simple. We make your favorite devices better by creating innovative accessories that open up new usage cases, make them more convenient, or simply make them more aesthetically pleasing.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Solutions NYC to accomplish?

Desired a platform that could streamline complex product groupings and provide our B2B clients with tailored catalog views.

SOLUTION

How did you find Web Solutions NYC?

Online Search
Referral

Why did you select Web Solutions NYC over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me

How many teammates from Web Solutions NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Solutions created a feature-rich B2B portal with comprehensive catalog filtering, custom order forms, and automated inventory updates.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Site launch led to 40% growth in orders, and clients praise the tailored catalog views and ease of use for large order quantities.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The structured yet flexible workflow allowed constant improvements and real-time problem-solving, creating a smooth partnership.

What was your primary form of communication with Web Solutions NYC?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We appreciated their dedication to understanding our industry-specific requirements and delivering a highly customized solution.

Are there any areas for improvement or something Web Solutions NYC could have done differently?

Offering more frequent demos during build phases could further streamline our internal prep and onboarding.

RATINGS

5.0

Custom Software Development E-Commerce Development
$10,000 to $49,999
Mar. - Aug. 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"We were impressed by their knowledge of ERP integrations and their ability to create a user-friendly B2B experience."

Nov 13, 2024

Operations Manager, C.H. Robinson

Diana Mendoza

Supply Chain, Logistics, and Transport
Eden Prairie, Minnesota
10,001+ Employees
Online Review

Web Solutions NYC provided e-commerce development services for a logistics company. The team built a B2B portal with a product configurator, order workflows, custom quoting features, and customer dashboards.

Web Solutions NYC delivered an easy-to-navigate portal that increased the client's order accuracy by 25% and smoothed their quoting processes. Moreover, the team communicated smoothly and transparently and deployed impressive ERP integration knowledge, leading to the project's success.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Operations Manager of C.H. Robinson

Describe what your company does in a single sentence.

C.H. Robinson is one of the original logistics leaders. Companies around the world look to us to reimagine supply chains, advance freight technology, and solve logistics challenges—from the simple to the most complex.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Solutions NYC to accomplish?

Aimed to improve our B2B purchasing portal with advanced functionalities, including product configurators and custom quoting.

SOLUTION

How did you find Web Solutions NYC?

Online Search
Referral

Why did you select Web Solutions NYC over others?

Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned

How many teammates from Web Solutions NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Delivered a tailored e-commerce solution with a product configurator, flexible order workflows, and unique customer dashboards for our B2B users.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our clients appreciate the easy navigation and configurator; we’ve noted a 25% increase in order accuracy and smoother quoting processes.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Communication was smooth and transparent, with dedicated team members who ensured our priorities were met without delays.

What was your primary form of communication with Web Solutions NYC?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed by their knowledge of ERP integrations and their ability to create a user-friendly B2B experience.

Are there any areas for improvement or something Web Solutions NYC could have done differently?

A clearer, high-level outline of potential hurdles early on could add even more transparency to their excellent service

RATINGS

5.0

E-Commerce Development
Big Commerce Magento Shopify UX Strategy
$50,000 to $199,999
Feb. - June 2024

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They responded as they promised they would."

Jul 5, 2024

Director of E-Commerce & Marketing, BugSnapz

Michael R

Other industries
Chicago, Illinois
11-50 Employees
Online Review
Verified

Web Solutions NYC developed an e-commerce solution for a bug zapper company, including ensuring a customized checkout and managing configurations.

Web Solutions NYC successfully delivered the project on time and within budget. They demonstrated outstanding responsiveness and fulfilled all their promises. They also provided the client with valuable insights and solutions, sharing their years of experience.

The client submitted this review online.

BACKGROUND

Please describe your company and position.

I am the Director of eCommerce & Marketing of BugSnapz

Describe what your company does in a single sentence.

We help eliminate bug problems for homeowners using our high tech bug zapper

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Solutions NYC to accomplish?

We needed a really scalable e-commerce solution

SOLUTION

How did you find Web Solutions NYC?

Online Search
Clutch Site

Why did you select Web Solutions NYC over others?

High ratings
Great culture fit
Good value for cost

How many teammates from Web Solutions NYC were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

our scope of work included a heavily customized checkout as well as the ability to easily manage all configurations without needing a developer.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

project launched on time and on budget

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Yes. They responded as they promised they would.

What was your primary form of communication with Web Solutions NYC?

Virtual Meeting
Email or Messaging App

What did you find most impressive or unique about this company?

they always gave us great advice and solutions that they saw work for other companies. this way we were gaining from their years of experience.

Are there any areas for improvement or something Web Solutions NYC could have done differently?

nope

RATINGS

5.0

Showing 1-7 of 7 Reviews

Locations (1)

1220 Broadway New York, NY, United States 10001

2 - 5

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Web Solutions NYC

Mastering eCommerce, One Merchant at a Time!

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Web Solutions NYC Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Effective Workflow and Zero Downtime

Adaptable to Client Changes

Efficient Communication and Feedback Integration

Strong Project Management

Room for Improvement in Training and Documentation

Understanding of Complex Business Needs

Reviews mentioning:

Web Solutions NYC Reviews

E-Commerce & ERP Design & Dev for Electronics Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

eCommerce Development for Beauty Cosmetics Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Development for Clothing Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Website Development for Flashlight Retailer

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

B2B Portal Development for Device Accessories Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

B2B Purchasing Portal Development for Logistics Co

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

E-Commerce Dev for Bug Zapper Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Location

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Gadre Infotech Pvt. Ltd.

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