Web Loft Designs

BACKGROUND

Please describe your company and position.

I am the CEO of Bob Lilly Promotions

Describe what your company does in a single sentence.

Bob Lilly Promotions is a branded merchendise agency. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Design and launch our new BLP website
• Create something more modern which would attract more potential customers and assist them in learning about us in only a couple of clicks
• SEO for our new BLP website

SOLUTION

How did you find Web Loft Designs?

Online Search

Why did you select Web Loft Designs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Good value for cost

How many teammates from Web Loft Designs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Loft Designs was engaged to redesign and develop our corporate website for Bob Lilly Promotions. The project included discovery and planning sessions, website architecture, custom design, content organization, mobile optimization, user experience improvements, and full website development. Key deliverables included a modernized website design, updated navigation structure, enhanced service pages, industry-focused content presentation, lead generation functionality, contact forms, SEO best practices, and a responsive design optimized for desktop, tablet, and mobile users. Their team also assisted with project management, design revisions, content implementation, testing, and launch support. The end result was a professional, modern website that better reflects our brand, clearly communicates our capabilities, and provides an improved experience for both existing and prospective clients.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed successfully and delivered all agreed-upon objectives. Web Loft Designs launched a modern, fully responsive website that significantly improved our online presence and better reflects our brand, services, and market position. Key outcomes included a more professional design, improved site navigation, enhanced user experience across desktop and mobile devices, stronger presentation of our service offerings, and a streamlined process for prospective clients to learn about our company and contact our team. The website launched on schedule, all major deliverables were completed as expected, and the finished product exceeded our expectations. We have also received positive feedback from clients, partners, and internal team members regarding the site's appearance, functionality, and overall user experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Web Loft Designs demonstrated strong project management throughout the engagement. Communication was consistent, timelines were clearly established, and the team kept us informed at every stage of the project. They were highly responsive to questions, feedback, and revision requests, often providing quick turnaround times and thoughtful recommendations. When changes or refinements were needed, they listened carefully and worked collaboratively to ensure the final result aligned with our vision and business objectives. The team delivered key milestones on time, remained flexible when priorities shifted, and maintained a professional, solutions-oriented approach throughout the project. Their responsiveness, attention to detail, and commitment to customer satisfaction made them a valuable partner from planning through launch.

What was your primary form of communication with Web Loft Designs?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was the people. Marina and her team are smart, professional, highly responsive, and genuinely passionate about their work. They bring a level of expertise and attention to detail that gave us confidence throughout the entire project. What truly sets them apart is their ability to combine technical knowledge with a collaborative and enjoyable client experience. They took the time to understand our business, listened to our feedback, and consistently provided thoughtful recommendations that improved the final product. The team felt like a true partner rather than simply a vendor. Their commitment to delivering quality work, maintaining open communication, and ensuring client satisfaction made the entire process both productive and enjoyable.

Are there any areas for improvement or something Web Loft Designs could have done differently?

Our overall experience was extremely positive. If I were to offer one suggestion, it would be around the SEO component of the project. The website design and development teams set a very high standard for communication and responsiveness, and there may be an opportunity for the SEO process to become even more proactive and collaborative. As someone who is highly involved in our marketing strategy, I appreciated being part of the process, though there were times when a little more guidance or communication from the SEO team would have been helpful. That said, the team was always professional and receptive to feedback, and this was a small consideration within an otherwise outstanding experience. We would gladly work with Web Loft Designs again.

UPDATED REVIEW

This review was published on April 25, 2024.


Bob Lilly, Jr.
CEO, Bob Lilly Promotions

Advertising & marketing

Garland, Texas

11-50

Mar 2024 - Apr 2024

$10,000 to $49,999

Project summary
Loft Designs developed a WordPress/WooCommerce B2C e-commerce website for a marketing and branding agency. This included creating a QuickBooks plug-in, as well as tax and affiliate/influencer plug-ins.

Feedback summary
Loft Designs successfully built and launched the website on time and within budget. They ensured phenomenal project management and maintained streamlined communication. They also exhibited a high level of talent and promptly responded to ad hoc issues and questions.

BACKGROUND

Please describe your company and position.

I am the CEO of Bob Lilly Promotions

Describe what your company does in a single sentence.

Since 1999, Bob Lilly Promotions has been an industry leading promotional merchendising, marketing and branding agency focussed on delivering world class branded product and marketing solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Develop a feature rich Word press/Woo Commerce B2C website
• Needed it completed in (6) weeks or less.
• Need strategic and tactical expertise

SOLUTION

How did you find Web Loft Designs?

Online Search

Why did you select Web Loft Designs over others?

• Close to my geographic location
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Web Loft Designs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a very quick turaround of a Woo Commerce B2C ecommerce site for multiple products developed in 6-8 weeks. 

• We needed strategic and tactial expertiese, guidence and direction. 
• We needed a full suite of affiliate/influencer managment plug-ins. 
• We need international language and currency with tax plug-ins. 
• We needed a Quick Books plug-in.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

WLD was on-time, on budget and on point with the site they built and launched for us. Their project management communication was handled via an efficient app and was streamlined and effective.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

THe WLD was always on point regarding planned development. They were also quick to respond to ad hoc issues and questions or occasional scope creep.

What was your primary form of communication with Web Loft Designs?

Virtual Meeting

What did you find most impressive or unique about this company?

How easy they were to work with. It was a very pleasing experience for us. They were very smart, talented people who were down to earth and enjoyable to work with.

Are there any areas for improvement or something Web Loft Designs could have done differently?

N/A

STAR RATINGS
Overall rating: 5
Best web dev experience in 25 years

Quality: 5
Exceeded our expectations for both!

Cost: 5
Extremely reasonable based on what was delivered

Schedule: 5
WLD was extremely good about meeting deadlines and/or communicating the timelines of adding additional features.

Willing to refer: 5
I would put my reputation on the line for these folks! They are a joy to work with

BACKGROUND

Please describe your company and position.

I am the Content & Communications of Outside

Describe what your company does in a single sentence.

Web Loft designs and develops custom websites that match their clients' vision and reflect their branding.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Create a custom website for our landscape design firm.

SOLUTION

How did you find Web Loft Designs?

Online Search

Why did you select Web Loft Designs over others?

• Close to my geographic location
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Web Loft Designs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Planning & Design; Development; Content Creation & Integration; CRO (Conversion Rate Optimization); On-page and technical SEO; Project Management; Quality Assurance & Testing; Admin Training & Post-Launch.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

TBD, currently measuring website traffic and performance post-launch.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very responsive, met deadlines, and were flexible with our schedule. Question replies were detailed, explanations were accesible, and decisions they made/advocated-for were carefully explained. This was a true collaboration. 

What was your primary form of communication with Web Loft Designs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I appreciated how accessible the whole team was through every step of the design and development of the website; their project management process is very detailed and clearly defined - every step accounted for and who's responsible; Basecamp was a new software for us, and I believe it was a very efficient tool for everyone to stay on track.

Are there any areas for improvement or something Web Loft Designs could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the President of Outdoor Elements LLC

Describe what your company does in a single sentence.

Outdoor Elements is a specialty commercial contractor that designs and builds outdoor amenity spaces for multifamily, hospitality, mixed-use, medical, and public projects.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Update website to focus on our current offerings as a company
• Optimize SEO

SOLUTION

How did you find Web Loft Designs?

Online Search

Why did you select Web Loft Designs over others?

• High ratings
• Good value for cost
• Highly Responsive

How many teammates from Web Loft Designs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

WebLoft handled a full website redevelopment for our company. Their scope included migrating our existing content, creating a modern design that better reflects our brand, improving site navigation and structure, and ensuring the site performs well across desktop and mobile devices. They also set up a user-friendly backend so our team can easily update content, optimized the site for speed and SEO, and provided ongoing support to make sure everything launched smoothly. The key deliverables were a fully redesigned, responsive website, a streamlined content management system, and a finished product that elevated our online presence and made it easier for clients to engage with us.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The new website has made an immediate impact. Visitors are spending more time on the site, navigating more pages per visit, and we’ve seen a clear increase in inbound inquiries coming directly through the contact forms. Internally, the backend improvements have saved our team hours each week by making updates faster and easier. The site also loads much quicker, performs flawlessly on mobile, and presents a far more professional image to prospective clients. Overall, the project has helped us generate more qualified leads, operate more efficiently, and strengthen our brand presence online.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

WebLoft’s project management was excellent. They kept the process organized, provided clear timelines, and consistently delivered items on schedule. Even when my own availability created delays, they were flexible and adjusted without letting the project stall. Communication was always proactive and easy to follow—updates came regularly, and any questions or requests I had were addressed quickly. They really went out of their way to adapt to my schedule while still keeping everything on track, which made the entire experience stress-free.

What was your primary form of communication with Web Loft Designs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most was their flexibility and commitment to getting it right. They never pushed a cookie-cutter solution—every detail was tailored to our needs, and they were incredibly understanding of my limited availability. The combination of technical skill, great communication, and genuine care for the final product made them stand out from other firms I’ve worked with.

Are there any areas for improvement or something Web Loft Designs could have done differently?

No, I have no real critique of their work, communication, or responsiveness. 

BACKGROUND

Please describe your company and position.

I am the Founder of Zentra

Describe what your company does in a single sentence.

Zentra utilizes cannabinoid technology to enhance health and wellness.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Website Design
• Website Development
• SEO

SOLUTION

How did you find Web Loft Designs?

Online Search

Why did you select Web Loft Designs over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Web Loft Designs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web design, development, CRO, technical, and one-time on-page SEO

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved Website Performance – The site is faster, more responsive, and optimized for SEO, leading to better user experience and engagement.

Increase in Traffic/Engagement – Since launching the new website, there has been an increase in visitors, session duration, or lower bounce rates.

Faster Load Times & Optimization – The website runs efficiently across all devices, ensuring accessibility and smooth functionality.

Enhanced User Experience – Visitors can now navigate the site more easily, with a visually appealing and intuitive design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Web Loft Designs demonstrated excellent project management throughout the entire process. They maintained clear communication, keeping me informed at every stage and ensuring that expectations were aligned.

Some key aspects of their project management that stood out:

Timely Delivery – They met all project milestones on schedule and handled revisions promptly.
Responsive & Attentive – They quickly addressed my questions and feedback, making me feel heard and valued.
Flexible & Adaptable – They adjusted to my needs while providing expert guidance when necessary.
Well-Organized Process – Their structured workflow ensured smooth execution, from concept to launch.

Overall, their ability to manage timelines, communicate effectively, and remain flexible made the experience stress-free and highly efficient.

What was your primary form of communication with Web Loft Designs?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Web Loft Designs was their deep technical expertise combined with a true commitment to the success of my project. It was clear from the start that they weren’t just building a website—they were invested in making sure it was the best possible version of what I envisioned.

Beyond their skill in creating a fast, responsive, and visually stunning site, they took the time to understand my goals, provide strategic input, and ensure every detail was executed flawlessly. Their problem-solving mindset and willingness to go the extra mile made a huge difference in the final outcome.

Their dedication, responsiveness, and collaborative approach set them apart. They didn’t just deliver a great product—they cared about its success as much as I did. That level of investment in a client’s project is rare, and it made all the difference.

Are there any areas for improvement or something Web Loft Designs could have done differently?

My experience with Web Loft Designs was excellent, and I have no criticisms.

BACKGROUND

Please describe your company and position.

I am the COO of Paragon Health Partners

Describe what your company does in a single sentence.

Multi-specialty Medical practice serving both outpatient and post-acute care facilities in northern Texas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Web Site Design
• SEO Management
• Web Site Maintenance

SOLUTION

How did you find Web Loft Designs?

Referral

Why did you select Web Loft Designs over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Web Loft Designs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We designed and maintained a website for an outpatient practice. We promote practices, brands, and services. We also designed a website for the Post-Acute Care Division, highlighting our services and the value we provide to multiple teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery on sites per expectations.

Maintenance of websites per expectations

Always available, fast turn around time.

Professional and high skilled.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very efficient, timely, and managed electronically so everyone knows where we are at each step of the way on the project.

What was your primary form of communication with Web Loft Designs?

Virtual Meeting

What did you find most impressive or unique about this company?

Their boundless creativity, meticulous attention to detail, and deep understanding of our vision have made the entire process seamless and inspiring. They listened carefully to our needs and turned them into visually stunning and functional websites that perfectly reflect our mission and services. Managing two different sites could have been a challenge, but their professionalism and organization ensured everything ran smoothly, on time, and with clear communication.

Are there any areas for improvement or something Web Loft Designs could have done differently?

I know of nothing they could improve on per my experience with Web Loft

BACKGROUND

Please describe your company and position.

I am the OWNER of Ultra Coverage Inc

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• My goal for hiring Web Loft Designs was to create a visually appealing, functional, and user-friendly website that accurately represents my company’s brand, values, and services.

SOLUTION

How did you find Web Loft Designs?

Referral

Why did you select Web Loft Designs over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Web Loft Designs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I want to extend a huge thank you to the Web Loft Design team, led by Marina, for the amazing website they created for Ultra Coverage Inc. It is not just a website but a true work of art that perfectly captures our philosophy and values. The team's professionalism, attention to detail, and creativity were outstanding! Thank you for your hard work and for making this process so enjoyable and productive!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to a significant increase in website traffic, user engagement, and conversions, alongside positive client feedback and enhanced brand visibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Web Loft Design’s project management was exceptional; they consistently delivered items on time and were highly responsive to our needs, ensuring clear communication and adapting quickly to any changes or requests throughout the process.

What was your primary form of communication with Web Loft Designs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Web Loft Design was their ability to combine creativity with precision, delivering a visually stunning website that perfectly aligned with our brand while maintaining exceptional functionality and user experience.

Are there any areas for improvement or something Web Loft Designs could have done differently?

While the overall experience was excellent, one area for improvement could be providing more frequent updates during the design phase to ensure alignment with client expectations throughout the process.

BACKGROUND

Please describe your company and position.

I am the VP Marketing of Hope Brothers Investment Sales

Describe what your company does in a single sentence.

We are a commercial real estate brokerage.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Complete our company website
• Make our map/listings work seamlessly together
• Iron out any kinks with the website overall

SOLUTION

How did you find Web Loft Designs?

Online Search

Why did you select Web Loft Designs over others?

• High ratings
• Close to my geographic location
• Company values aligned
• Showed expertise

How many teammates from Web Loft Designs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Loft was exactly what we needed after dealing with issue after issue in trying to get our website up and running. Our real estate map + listing list (similar to Zillow) was complicated and constantly causing hang-ups. But from the first meeting with Web Loft, we were impressed with Marina's knowledgable expertise. 
Paul was extremely responsive, helpful, and great at organizing next steps all the way through to the final stage. Alexey translated our design perfectly into a functioning interface. They knew exactly what we needed to make our complicated requests come to life. I completely recommend them for any website needs—they had the knowledge, organization, efficiency, and expertise to make the complicated seem easy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A complicated website that functions beautifully!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Web Loft was quick to respond to our requests, and even our freak out moments. They were highly organized, efficient, and on top of the project completely.

What was your primary form of communication with Web Loft Designs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a great system working in the platform basecamp, where we got to see their to-dos being checked off. Other companies I worked with would go dark for a period of time, but with Web Loft, we were always in the loop.

Are there any areas for improvement or something Web Loft Designs could have done differently?

Nothing to add here. 

BACKGROUND

Please describe your company and position.

I am an executive at The Learning Experience

Describe what your company does in a single sentence.

Early Education childcare provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Redesign existing website(s)
• Day to day maintenance on all our company websites

SOLUTION

How did you find Web Loft Designs?

Referral

Why did you select Web Loft Designs over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Web Loft Designs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Day to day maintenance of our website properties and redesigning our main, lead-generation-based website. The key desire of our website redesign project was to position the website to convert better. This included deliverables such as making it more mobile-friendly, introducing content-marketing sections for better SEO results, and simplifying its navigation for optimal user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website organic traffic has been increasing, having recovered quickly after launching the redesign, whereby traffic loss is expected; our GT Metrix score went from a "F" to an "A"; and we're seeing year-over-year increase in lead volumes across our system of 365+ childcare centers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Web Loft Designs team is very easy to work with. They understand our needs, are patient with every ask and are extremely responsive in the day to day maintenance of our websites as well as longer term redesign projects. Projects are and have been delivered on time.

What was your primary form of communication with Web Loft Designs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I like their project management methods and the way they keep us up to date all day when we're in the middle of fast-moving issues. We like the solutions they offer us after carefully weighing our needs mixed with keeping us in line with industry standards. Their entire team is helpful, easy to work with, and are extraordinarily responsive.

Are there any areas for improvement or something Web Loft Designs could have done differently?

n/a

BACKGROUND

Please describe your company and position.
I am the Founder & President of Way Maker Leadership

Describe what your company does in a single sentence.

Way Maker Leadership is an executive leadership coaching practice collaborating with senior executives to create new possibilities, connected cultures, and do inspired work.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Web Design
• Web Development
• Communicate our Brand Voice

SOLUTION

How did you find Web Loft Designs?

• Online Search
• Referral
• Other

Why did you select Web Loft Designs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

• Web Design: creating the visual elements focusing on aesthetics and UX, leveraging our existing Way Maker Leadership graphic design color schemes and typography to create an engaging and visually appealing interface that enhances client and prospect interaction. 
• Web Development: Seamless backend development, ensuring it runs smoothly and securely on various devices. To create a functional, user-friendly website, be mindful of performance, scalability, accessibility, cross-browser compatibility, security, web compliance, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Clear communication. 
• Meeting deadlines/commitments. 
• Staying on budget. 
• Great work 
• Consistent with brand voice 
• Achieved launch date

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely delivery to each request. Often provided options to a suggested idea.

What was your primary form of communication with Web Loft Designs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They demonstrated a genuine commitment to delivering a product that aligns with our business objectives. They were proactive in offering suggestions for improvement and were flexible in accommodating our evolving needs. The team was responsive to our inquiries and provided regular updates, keeping us informed and involved at every stage of the process.

Are there any areas for improvement or something Web Loft Designs could have done differently?

no areas of improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the social media marketing manager at Mallard Construction and Roofing, a roofing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Web Loft Designs?

We needed help with website redesign.

SOLUTION

What was the scope of their involvement?

Web Loft Designs did website redesign for us utilizing our previous site — they used Figma for design and built the platform on WordPress. Regarding functionalities, we asked for an informational site where visitors could input their contact information and schedule a roof inspection with us.

In addition to that, they provided a 30-day SEO service for us.

What is the team composition?

I worked with 6–7 members of their team, including Marina (Owner), designers, an SEO specialist, and copywriters.

How did you come to work with Web Loft Designs?

I found them through Clutch, and after an initial Zoom call with them, we chose them because they were within our budget, and I had a good initial engagement with their Marina.

How much money have you invested in this partnership?

We spent around $8,000 with them for this project.

What is the status of this engagement?

We worked together from May–October 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work was great overall, and our site is now live. Web Loft Designs did everything exactly how they said they would.

How did Web Loft Designs perform from a project management standpoint?

They were responsive and got back to us quickly — when I sent them a message at the end of the day, I heard back first thing in the morning the next day. Regarding tools and communication, we used Basecamp, email, and Google Meet.

What did you find most impressive about them?

They were quick with their work.

Are there any areas they could improve?

I didn’t think there was anything they could improve on — I had an overall good experience working with them, and I enjoyed it.

Do you have any advice for potential customers?

I recommend working with them because they provide a whole team to cover every project area.