Web Loft Designs

BACKGROUND

Please describe your company and position.

I am the Founder of Zentra

Describe what your company does in a single sentence.

Zentra utilizes cannabinoid technology to enhance health and wellness.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Website Design
• Website Development
• SEO

SOLUTION

How did you find Web Loft Designs?

Online Search

Why did you select Web Loft Designs over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Web Loft Designs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web design, development, CRO, technical, and one-time on-page SEO

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Improved Website Performance – The site is faster, more responsive, and optimized for SEO, leading to better user experience and engagement.

Increase in Traffic/Engagement – Since launching the new website, there has been an increase in visitors, session duration, or lower bounce rates.

Faster Load Times & Optimization – The website runs efficiently across all devices, ensuring accessibility and smooth functionality.

Enhanced User Experience – Visitors can now navigate the site more easily, with a visually appealing and intuitive design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Web Loft Designs demonstrated excellent project management throughout the entire process. They maintained clear communication, keeping me informed at every stage and ensuring that expectations were aligned.

Some key aspects of their project management that stood out:

Timely Delivery – They met all project milestones on schedule and handled revisions promptly.
Responsive & Attentive – They quickly addressed my questions and feedback, making me feel heard and valued.
Flexible & Adaptable – They adjusted to my needs while providing expert guidance when necessary.
Well-Organized Process – Their structured workflow ensured smooth execution, from concept to launch.

Overall, their ability to manage timelines, communicate effectively, and remain flexible made the experience stress-free and highly efficient.

What was your primary form of communication with Web Loft Designs?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Web Loft Designs was their deep technical expertise combined with a true commitment to the success of my project. It was clear from the start that they weren’t just building a website—they were invested in making sure it was the best possible version of what I envisioned.

Beyond their skill in creating a fast, responsive, and visually stunning site, they took the time to understand my goals, provide strategic input, and ensure every detail was executed flawlessly. Their problem-solving mindset and willingness to go the extra mile made a huge difference in the final outcome.

Their dedication, responsiveness, and collaborative approach set them apart. They didn’t just deliver a great product—they cared about its success as much as I did. That level of investment in a client’s project is rare, and it made all the difference.

Are there any areas for improvement or something Web Loft Designs could have done differently?

My experience with Web Loft Designs was excellent, and I have no criticisms.

BACKGROUND

Please describe your company and position.

I am the COO of Paragon Health Partners

Describe what your company does in a single sentence.

Multi-specialty Medical practice serving both outpatient and post-acute care facilities in northern Texas.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Web Site Design
• SEO Management
• Web Site Maintenance

SOLUTION

How did you find Web Loft Designs?

Referral

Why did you select Web Loft Designs over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Web Loft Designs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We designed and maintained a website for an outpatient practice. We promote practices, brands, and services. We also designed a website for the Post-Acute Care Division, highlighting our services and the value we provide to multiple teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivery on sites per expectations.

Maintenance of websites per expectations

Always available, fast turn around time.

Professional and high skilled.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very efficient, timely, and managed electronically so everyone knows where we are at each step of the way on the project.

What was your primary form of communication with Web Loft Designs?

Virtual Meeting

What did you find most impressive or unique about this company?

Their boundless creativity, meticulous attention to detail, and deep understanding of our vision have made the entire process seamless and inspiring. They listened carefully to our needs and turned them into visually stunning and functional websites that perfectly reflect our mission and services. Managing two different sites could have been a challenge, but their professionalism and organization ensured everything ran smoothly, on time, and with clear communication.

Are there any areas for improvement or something Web Loft Designs could have done differently?

I know of nothing they could improve on per my experience with Web Loft

BACKGROUND

Please describe your company and position.

I am the OWNER of Ultra Coverage Inc

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• My goal for hiring Web Loft Designs was to create a visually appealing, functional, and user-friendly website that accurately represents my company’s brand, values, and services.

SOLUTION

How did you find Web Loft Designs?

Referral

Why did you select Web Loft Designs over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from Web Loft Designs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I want to extend a huge thank you to the Web Loft Design team, led by Marina, for the amazing website they created for Ultra Coverage Inc. It is not just a website but a true work of art that perfectly captures our philosophy and values. The team's professionalism, attention to detail, and creativity were outstanding! Thank you for your hard work and for making this process so enjoyable and productive!

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to a significant increase in website traffic, user engagement, and conversions, alongside positive client feedback and enhanced brand visibility.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Web Loft Design’s project management was exceptional; they consistently delivered items on time and were highly responsive to our needs, ensuring clear communication and adapting quickly to any changes or requests throughout the process.

What was your primary form of communication with Web Loft Designs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed me most about Web Loft Design was their ability to combine creativity with precision, delivering a visually stunning website that perfectly aligned with our brand while maintaining exceptional functionality and user experience.

Are there any areas for improvement or something Web Loft Designs could have done differently?

While the overall experience was excellent, one area for improvement could be providing more frequent updates during the design phase to ensure alignment with client expectations throughout the process.

BACKGROUND

Please describe your company and position.

I am the VP Marketing of Hope Brothers Investment Sales

Describe what your company does in a single sentence.

We are a commercial real estate brokerage.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Complete our company website
• Make our map/listings work seamlessly together
• Iron out any kinks with the website overall

SOLUTION

How did you find Web Loft Designs?

Online Search

Why did you select Web Loft Designs over others?

• High ratings
• Close to my geographic location
• Company values aligned
• Showed expertise

How many teammates from Web Loft Designs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Web Loft was exactly what we needed after dealing with issue after issue in trying to get our website up and running. Our real estate map + listing list (similar to Zillow) was complicated and constantly causing hang-ups. But from the first meeting with Web Loft, we were impressed with Marina's knowledgable expertise. 
Paul was extremely responsive, helpful, and great at organizing next steps all the way through to the final stage. Alexey translated our design perfectly into a functioning interface. They knew exactly what we needed to make our complicated requests come to life. I completely recommend them for any website needs—they had the knowledge, organization, efficiency, and expertise to make the complicated seem easy.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

A complicated website that functions beautifully!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Web Loft was quick to respond to our requests, and even our freak out moments. They were highly organized, efficient, and on top of the project completely.

What was your primary form of communication with Web Loft Designs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a great system working in the platform basecamp, where we got to see their to-dos being checked off. Other companies I worked with would go dark for a period of time, but with Web Loft, we were always in the loop.

Are there any areas for improvement or something Web Loft Designs could have done differently?

Nothing to add here. 

BACKGROUND

Please describe your company and position.

I am the CEO of Bob Lilly Promotions

Describe what your company does in a single sentence.

Since 1999, Bob Lilly Promotions has been an industry leading promotional merchendising, marketing and branding agency focussed on delivering world class branded product and marketing solutions.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Develop a feature rich Word press/Woo Commerce B2C website
• Needed it completed in (6) weeks or less.
• Need strategic and tactical expertise

SOLUTION

How did you find Web Loft Designs?

Online Search

Why did you select Web Loft Designs over others?

• Close to my geographic location
• Pricing fits our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Web Loft Designs were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We needed a very quick turaround of a Woo Commerce B2C ecommerce site for multiple products developed in 6-8 weeks. 

• We needed strategic and tactial expertiese, guidence and direction. 
• We needed a full suite of affiliate/influencer managment plug-ins. 
• We need international language and currency with tax plug-ins. 
• We needed a Quick Books plug-in.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

WLD was on-time, on budget and on point with the site they built and launched for us. Their project management communication was handled via an efficient app and was streamlined and effective.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

THe WLD was always on point regarding planned development. They were also quick to respond to ad hoc issues and questions or occasional scope creep.

What was your primary form of communication with Web Loft Designs?

Virtual Meeting

What did you find most impressive or unique about this company?

How easy they were to work with. It was a very pleasing experience for us. They were very smart, talented people who were down to earth and enjoyable to work with.

Are there any areas for improvement or something Web Loft Designs could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am an executive at The Learning Experience

Describe what your company does in a single sentence.

Early Education childcare provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Redesign existing website(s)
• Day to day maintenance on all our company websites

SOLUTION

How did you find Web Loft Designs?

Referral

Why did you select Web Loft Designs over others?

• Great culture fit
• Good value for cost
• Referred to me

How many teammates from Web Loft Designs were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Day to day maintenance of our website properties and redesigning our main, lead-generation-based website. The key desire of our website redesign project was to position the website to convert better. This included deliverables such as making it more mobile-friendly, introducing content-marketing sections for better SEO results, and simplifying its navigation for optimal user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our website organic traffic has been increasing, having recovered quickly after launching the redesign, whereby traffic loss is expected; our GT Metrix score went from a "F" to an "A"; and we're seeing year-over-year increase in lead volumes across our system of 365+ childcare centers.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Web Loft Designs team is very easy to work with. They understand our needs, are patient with every ask and are extremely responsive in the day to day maintenance of our websites as well as longer term redesign projects. Projects are and have been delivered on time.

What was your primary form of communication with Web Loft Designs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

I like their project management methods and the way they keep us up to date all day when we're in the middle of fast-moving issues. We like the solutions they offer us after carefully weighing our needs mixed with keeping us in line with industry standards. Their entire team is helpful, easy to work with, and are extraordinarily responsive.

Are there any areas for improvement or something Web Loft Designs could have done differently?

n/a

BACKGROUND

Please describe your company and position.
I am the Founder & President of Way Maker Leadership

Describe what your company does in a single sentence.

Way Maker Leadership is an executive leadership coaching practice collaborating with senior executives to create new possibilities, connected cultures, and do inspired work.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Web Loft Designs to accomplish?

• Web Design
• Web Development
• Communicate our Brand Voice

SOLUTION

How did you find Web Loft Designs?

• Online Search
• Referral
• Other

Why did you select Web Loft Designs over others?

• High ratings
• Close to my geographic location
• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

• Web Design: creating the visual elements focusing on aesthetics and UX, leveraging our existing Way Maker Leadership graphic design color schemes and typography to create an engaging and visually appealing interface that enhances client and prospect interaction. 
• Web Development: Seamless backend development, ensuring it runs smoothly and securely on various devices. To create a functional, user-friendly website, be mindful of performance, scalability, accessibility, cross-browser compatibility, security, web compliance, etc.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Clear communication. 
• Meeting deadlines/commitments. 
• Staying on budget. 
• Great work 
• Consistent with brand voice 
• Achieved launch date

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Timely delivery to each request. Often provided options to a suggested idea.

What was your primary form of communication with Web Loft Designs?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They demonstrated a genuine commitment to delivering a product that aligns with our business objectives. They were proactive in offering suggestions for improvement and were flexible in accommodating our evolving needs. The team was responsive to our inquiries and provided regular updates, keeping us informed and involved at every stage of the process.

Are there any areas for improvement or something Web Loft Designs could have done differently?

no areas of improvement.

BACKGROUND

Introduce your business and what you do there.

I’m the social media marketing manager at Mallard Construction and Roofing, a roofing company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Web Loft Designs?

We needed help with website redesign.

SOLUTION

What was the scope of their involvement?

Web Loft Designs did website redesign for us utilizing our previous site — they used Figma for design and built the platform on WordPress. Regarding functionalities, we asked for an informational site where visitors could input their contact information and schedule a roof inspection with us.

In addition to that, they provided a 30-day SEO service for us.

What is the team composition?

I worked with 6–7 members of their team, including Marina (Owner), designers, an SEO specialist, and copywriters.

How did you come to work with Web Loft Designs?

I found them through Clutch, and after an initial Zoom call with them, we chose them because they were within our budget, and I had a good initial engagement with their Marina.

How much money have you invested in this partnership?

We spent around $8,000 with them for this project.

What is the status of this engagement?

We worked together from May–October 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work was great overall, and our site is now live. Web Loft Designs did everything exactly how they said they would.

How did Web Loft Designs perform from a project management standpoint?

They were responsive and got back to us quickly — when I sent them a message at the end of the day, I heard back first thing in the morning the next day. Regarding tools and communication, we used Basecamp, email, and Google Meet.

What did you find most impressive about them?

They were quick with their work.

Are there any areas they could improve?

I didn’t think there was anything they could improve on — I had an overall good experience working with them, and I enjoyed it.

Do you have any advice for potential customers?

I recommend working with them because they provide a whole team to cover every project area.

BACKGROUND

Introduce your business and what you do there.

I’m the founder and CEO of ZuuKeeper, a programmatic advertising company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Web Loft Designs?

We needed a development agency to build a website that could tell our brand’s story in an organized and accessible manner.

SOLUTION

What was the scope of their involvement?

We conducted preliminary meetings with Web Loft Designs to communicate our needs and take design inspirations from different websites that we liked. They used WordPress to build the website from scratch and applied the design preferences and functionalities we discussed during the discovery phase. Our creative team then produced different forms of web content, such as service descriptions, team profiles and photos, and our introductory video.

What is the team composition?

We worked with Paul (VP of Client Services) and Marina (President), and there was a bigger team involved in the development process.

How did you come to work with Web Loft Designs?

I found Web Loft Designs online while searching for potential local development agencies to onboard for this project. I chose them because I was motivated by the strong client reviews and featured projects I saw on their website.

How much have you invested with them?

We spent about $9,000.

What is the status of this engagement?

The project ran from March–September 2021.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We’re a new company and this is the first website we’ve ever launched, so there aren’t any quantitative metrics to share at this point — however, I could confirm that Web Loft Designs’ work rewarded us with more clients and referrals. The boosts in our digital presence and revenue were our main success metrics for their team’s efforts.

How did Web Loft Designs perform from a project management standpoint?

We relied on Basecamp for project management, and Web Loft Designs amplified our involvement in the real-time site development through Sigma Energy Viewer. They had a dedicated team of developers who worked on our change requests and feedback as soon as they received those.

What did you find most impressive about them?

Web Loft Designs delivered everything they promised and remained transparent in communicating what they could and couldn’t do for us — we highly appreciated their team’s straightforward approach.

Are there any areas they could improve?

I couldn’t think of anything they could’ve done better or differently — we were happy with everything they did for our business.

Do you have any advice for potential customers?

Be very involved in the process — any development work requires quick response rates and reliable feedback from the client’s end.

BACKGROUND

Please describe your company and your position there.

I am a manager for a new diesel mechanic truck service maintenance and repair shop. The company just opened its doors to clients, fleet customers throughout the Chicago Metropolitan Area.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Web Loft Designs, and what were your goals?

Our company is a start up, so we needed to create our presence online from scratch.  Web Loft has planned, designed, and developed our website (they will be adding more pages as we grow), they also helped with copywriting, and they optimized it for search engines.  We are now thinking about ongoing SEO which they also offer as a service, so we will be contacting them again very soon. 

SOLUTION

How did you select this vendor and what were the deciding factors?

I personally know the owner, know how they work, and this was the natural choice for me.  I also checked their portfolio and read their customer reviews before approaching Web Loft as a personal connection is great but seeing their work and reading about their quality and very personal approach was definitely a deciding factor. 

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We did not know where to start, we just knew we needed the site before we opened our doors to the public.  We showed them a couple of competitors' sites, and we answered questions on their new project survey that the project manager sent before we started. Then Web Loft PM scheduled a planning call to go over the scope, goals, our audience, actions we wanted our visitors to take (we are targeting not ony clients but also potential employees: we are new, so we are still in the process of hiring). After that we had one more planning call and very soon we saw the design that met our expectations 100%.

We had a couple of small change requests which were completed within a few hours, and shortly after we were asked to review the already developed site.  We were asked to send the final content (which they also helped us with), to make a hosting service provider selection (they also made a reommendation), we were given a live admin training and the site was launched.  Very smooth process. 

They also helped us to set up our Facebook account and advised on other tactics including job board postings (we are still in the process of hiring)

How many people from the vendor's team worked with you, and what were their positions?

The owner worked with me intially to set up the project and to consult on the approach.  Also, she was the one who was overseeing the design process.  Majority of the time we spent with the designer and the PM who were crazy fast in fulfilling our requests.  And very professional and friendly, too. 

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We went from zero online presence to 100% online including social media and advertising in a matter of just a couple of weeks. 

Describe their project management style, including communication tools and timeliness.

Project management process they have is designed to accommodate any type of a clinet in my opinion. They had a clearly defined process, but they were also flexible without sacrificing the quality of their work. They are a scrappy team, very knowledgeable and they don't cut corners.  

They use Basecamp and Figma which make communication very easy.  They have another tool which name I don't recall but Basecamp and Figma are two main ones.  I heard they are also using Jira but that is for their internal team communication. 

What did you find most impressive or unique about this company?

They are very caring, professional in every way, generous sharing their knowledge, respect their client's wishes but will not let you go down the wrong path. Very responsive and personable.  

Are there any areas for improvement or something they could have done differently?

Can't think of any.  This was my first experience with a web development company, and this was top notch.