Vention

BACKGROUND

Please describe your company and position.

I am the Head of Engineering of Infogrid

Describe what your company does in a single sentence.

We build software to make the world healthier and more sustainable

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vention to accomplish?

• Assist us building our new flagship product, Smart Cleaning Pro
• Assist us in rationalising our existing Energy products
• Assist us building our next-generation data pipeline infrastructure

SOLUTION

How did you find Vention?

Other

Why did you select Vention over others?

• Pricing fit our budget
• Great culture fit
• Company values aligned

How many teammates from Vention were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Overall, we have worked with Vention over 2+ years, they supplied us with high-calibre engineering talent at a good price. They have been able to source a number of specialisms for us, and have remained creative in order to support our changing business needs.

Engineers worked on several projects across the business. They assisted us in building a new React/Python app called Smart Cleaning Pro - this was an all-new flagship product for the company and represetned a significant investment.

It integrated custom IoT sensors, feeding data through our data pipelines. We created a new UI experience, backed by a mixture of new & existing backend services.

Other engineers worked on consolidating legacy systems that resulted from an acquisition of another company and integration of their stack. This meant we had to consolidate our legacy systems that power our energy products.

Finally, another major project was to reimplement our data pipelines & warehousing onto standardised, best-of-class solutions.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We used an augmentation model so Vention did supply Deliverables. What they did do was supply us with high-calibre engineering staff quickly. They quickly changed any staff who were a poor fit, but this has been rare. With their help:

• We build the software aspect of the new flagship product in approx. 8 months
• We reduced the time spent manually responding to incidents by 50%
• We reduced the costs associated with data ingest and processing by 25%

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We used a staff augmentation model, so we didn't require project management as such. We build a close relationship with our account manager and Vention have been very responsive to our needs when it comes to staffing levels and timings. They have always been open and creative when it comes to giving us options to manage the headcount fluctuations and timescales.

Vention has been very cost-effective, providing high-calibre engineering staff at a competitive cost. I was impressed with their creativity and desire to remain competitive when our business looked towards an offshoring strategy for permanent staff

What was your primary form of communication with Vention?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

• Their ability to quickly supplly high-calibre engineering staff - even specialisms such as Data Engineer - at short notice.
• Their ability to be creative and support the business with options, as our business needs and context has changed with time

Are there any areas for improvement or something Vention could have done differently?

No

BACKGROUND

Please describe your company and position.

I am the VP Product Engineering of Gulf Relay

Describe what your company does in a single sentence.

We are a SaaS provider of logistics services to enterprise shippers

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vention to accomplish?

• Create an automation tool to be used by our in-house services division
• Transform that automation tool into a 0-1 SaaS product
• Grow that SaaS product into a mature, enterprise platform

SOLUTION

How did you find Vention?

• Online Search
• Referral

Why did you select Vention over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Vention were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We brought the team in to form what at the time was a back-of-the-napkin idea into a real application. We warned them at the time that the whole thing was an experiment, and they needed to be willing to learn alongside us about what about the software worked/didnt work, and be willing to throw away their hard work and pivot with us if we changed our minds. 

From day 1, we knew we had picked the right partner. Tiffanie was relentless on finding us the perfect team, and was very communicative and receptive to feedback. Most importantly, she was persistent on making us successful. We changed our minds a lot. The teams' commitment to the project never wavered. They always showed up, worked hard, and delivered. 

We just launched our SaaS product to a lot of warm reception because we were able to keep trying again and again to get it right. Recently we threw out some very ambitious quarterly goals, encouraged the team to take risks to get there, and to "build the plane as it flew". 

They delivered on every single ambitious goal we threw at them. Anybody in software development knows, that just does not happen. You never hit ALL your goals - you usually just aspire to hit as many as possible within the confines of the constraints you have. Not Vention. They roll up their sleeves, and they figure out how to get it done.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We brought a new SaaS application to the market from 0-1, that now serves many happy customers!

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The Vention team consistently went above and beyond the call of duty to deliver on time or even ahead of time. Just this week, we mentioned a nice-to-have tool that would make our customer's lives better. One of our engineers produced the tool and deployed it to production in a single day. They are absolute rockstars.

What was your primary form of communication with Vention?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What makes this company unique is the people. Every person we have interacted with from vention from intake to the lowest-level worker, is all-in on our success. You hear it and feel it in their actions. This is not a job to them. They are committed partners and we wouldn't be where we are today without them.

Are there any areas for improvement or something Vention could have done differently?

This is a ironic criticism but it looks like they are still figuring out the right format for middle management of their teams. They are trying and I'm sure they'll find the format that works well for lots of different kinds of companies, but in the moment, it's light. This means that as a client, you'll want to make sure you stay involved with the execution. 

The irony is, this creates a lot of great behaviors on our, the client's, side. We SHOULD be deeply involved. Middle management can often be an anchor to productivity. Ultimately this creates a better outcome for the client, and I can testify to those results.

BACKGROUND

Introduce your business and what you do there.
I'm the CEO of Bundle Birth, a nursing corporation. We provide educational support for both families giving birth and professionals, especially labor and delivery nurses.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vention?
We needed help to develop an app.

SOLUTION

What was the scope of their involvement?
Vention has been developing an iOS and Android mobile app for us. This app is being built specifically for labor and delivery nurses, and it has three main functions. The main feature is for end customers, as this app tracks their child's birth and outcome. Nurses have the ability to add details about the patient's experience and the complications they took care of. All the information gets into the birth statistics to keep track of.

Another feature of this app is an entire clinical algorithm. This algorithm overviews all births and provides practical recommendations for the child's care to be as safe and physiologically oriented as possible. This app is to be used by nurses on the job as a reference tool for their practice when they feel stuck or when labor slows down and seems to be moving towards a C-section to help avoid it.

The app's third feature is that it collects data in order to analyze trends. With this feature, we'll be able to gather data and provide practice recommendations based on real-time births happening all over the country.

What is the team composition?
Ryan (Business Development Manager) has been our main point of contact at Vention. We also work with Valery (Senior Project Manager), who then takes our input to the rest of the team.

How did you come to work with Vention?
My director of strategy found them on Google. We were scouting companies and ended up going with Vention. Ryan was the one who convinced us about their product and this project. I'm a nurse by trade, so I knew nothing about app development. However, I felt that Ryan understood that, so there was no stigma. He also listened really well, so I felt cared for and protected, which is rare from a sales perspective.

Ryan offered a personalized approach where, while he was selling a service, he was also very honest and real, which differentiated Vention from the other companies we were looking at. I felt like Ryan was a true partner who really wanted us to succeed. Moreover, Vention wasn't afraid of how inexperienced we were, as Ryan went out of his way to ensure we had the resources we needed and answered a lot of questions.

How much have you invested with them?
We've spent almost $150,000.

What is the status of this engagement?
We started the project with them in September 2023, and the project is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
Our app hasn't been launched yet, so we don't have any metrics or results. Our MVP version was supposed to be launched in mid-February 2024, but we're pushing the release date based on my decision. However, I know that there's a lot of interest in our app. Nurses are asking for this app and are really excited about it.

As for the quality of their work, Vention is very invested in the project, which has had a positive impact on the quality of their work. They actually care and understand what they're doing rather than just checking the boxes. To me, that sets them apart from other companies and has allowed us to develop a high-quality product.

Vention has understood our vision. Our app is very personable and meaningful, and it can potentially save lives. Therefore, it has higher stakes, and Vention really understands that. Said understanding has been reflected in the quality of their work and their investment in our success.

On top of that, working with Vention has been streamlined because I haven't had to hire internal people to have access to professionals who can fill my different needs to get this project done. There's no way I could have done this project on my own, as I didn't even know what I needed initially. As a result of this partnership, I've also saved a lot of money because I would have wasted a lot of time trying to do it on my own.

How did Vention perform from a project management standpoint?
Vention has delivered on budget and stuck to the timelines we've established. Moreover, the structure of their work is excellent, which is reflected in the Confluence tabs, where they've outlined the different features and the purpose of this app. Our communication is also very good. Although there were some miscommunication issues for a while, I actually don't blame Vention for that; I blame the design team we initially brought into the project.

We have a shared Slack channel, which we use all day to communicate. We also communicate via email and use WhatsApp occasionally if there's something urgent. Additionally, we use Zoom for our virtual calls.

What did you find most impressive about them?
Ryan has been amazing. This is my first app development project. Still, I've learned a lot throughout the process. Ryan has stayed involved and been a really helpful liaison throughout the process.

Moreover, I can't say better things about Valery — he has saved our lives. I've never worked with a service provider who cares more than him. He's very invested, listens well, and goes above and beyond his scope of duty. He works as if he were a part of our team, so we feel very looked out for, which has been essential for our app's success.

Valery constantly brings things to my attention, as he's very forthcoming whenever there's a concern. Moreover, he's very professional. Initially, he didn't want to step on my toes, as I was the CEO. However, I told him that I didn't know what I was doing and to please be my eyes and ears on this project to tell me if I was missing something. Since then, he has taken that feedback and been very present. At this point, he almost knows the clinical side better than I do.

Valery has cut the energy high with the team and advocated for us, staying professional amidst a lot of different personalities. This app wouldn't be where it is without him. Moving forward, Valery being on our team is essential for us to continue working with Vention. I just expect Vention to give him the raise and promotions he deserves and keep him on our project.

Overall, Vention's entire team has been very responsive, respectful, and excited about the project. Moreover, they work hard and get things done, so I'm very pleased with them. For example, Vention recently brought on Hanna (UI/UX Designer). Although she has been working on the project for about a week, I've been very impressed with her skills. Additionally, she's great at delivering hard news, which is difficult to do.

Based on my experience, most service providers don't listen once they're doing their job. Still, one of Vention's strengths is that they really listen. Valery, in particular, has taken incredible ownership of the project and really listens well. He also does his own research and reaches out when he needs to.

Are there any areas they could improve?
Looking back on the experience, I feel like Vention was initially trying to be more professional than needed, so they saw me as the boss and didn't want to offend me. Therefore, it took Valery a little while to gain some confidence to tell me things as they were.

Initially, I brought an outside design firm, which they recommended, but we then had some concerns with our designs that would potentially cause us to redesign the whole app. It would have been great if they hadn't held back on the feedback and told me about their concerns even earlier than they did.

Although they provided me with the feedback, I didn't really understand how much impact the designs would have. Therefore, adding more context as to how my decisions would impact the future would have allowed me to make different decisions.

Nonetheless, I can also see the silver lining. Those challenges got us where we are now, which has been part of the process. Everything has gone as well as it could have gone, and I'm realistic in knowing that no project goes perfectly right away.

Do you have any advice for future clients of theirs?
Trust your gut along the way. Moreover, I've learned that your project manager can make or break the scenario. Thus, you should evaluate who your project manager is and have them reiterate back to you the purpose of what you're trying to do to ensure that they've done their research. If your project manager is invested in and excited about your project, you'll get a better result. Additionally, ask a lot of questions.

BACKGROUND

Please describe your company and position.

I am the CTO - CPO of Iziwork (acquired by PROMAN)

Describe what your company does in a single sentence.

Digital temp work staffing

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vention to accomplish?

• Help us with great developers
• Add resources on-demand

SOLUTION

How did you find Vention?

I had worked with them in the US previously

Why did you select Vention over others?

• Great culture fit
• Good value for cost
• I knew their performance

How many teammates from Vention were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Implement Apps, Web Apps, scalable backends and data systems to produce full cycle semi-automated staffing services for temp workers in France, Italy and the rest of the world next. This involves workers looking for a job, staffers and staffing agencies looking for workers and placing them and all types of customers (small companies and institutions) who want to hire these temp workers. This applies to all industry. The excellence of the matching, delivery, admin, job search functions is paramount to success. AI is of course heavily involved.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consistency in quality and deliveries from team members from Vention. They are fully embedded in our development teams and are managed exactly as in-house developers. Therefore we get to know and invest in them pretty consistently.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They have become high quality contributors who are respected as top developers and team members in our organisation.

What was your primary form of communication with Vention?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We can always count on them to partner with us at the right level. Low-key, humble and dependable. Their people are good and get the job done with no drama. I love it!

Are there any areas for improvement or something Vention could have done differently?

Maybe but honestly that doesn't keep me awake at night cause I got what I signed for.

BACKGROUND

Introduce your business and what you do there.
I’m the founder of an experience management company for the luxury hospitality industry.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Vention?
We hired Vention to provide us with engineering and consulting services. 

SOLUTION

What was the scope of their involvement?
Vention has provided us with two full stack senior lead engineers. Apart from engineering, they’ve also done some design work for us. They work remotely for us but in-office for Vention.
What is the team composition?
I work with 3–4 teammates from Vention, including their CTO and Ryan (Business Development Manager).
How did you come to work with Vention?
We found Vention through Google. I interviewed them and talked about how they selected their staff and arranged their services. After that, I introduced them to our CTO, who had a lot of experience selecting engineering teams. He interviewed them and liked their team, so we brought them on board.
How much have you invested with them?
Our investment has been between $100,000–$250,000.
What is the status of this engagement?
We started working together in April 2023, and the engagement is ongoing. 

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?
Vention has saved us time and money. The quality of their work has been fantastic, and they work together as a great team. The fact that they work together in an office is a huge advantage because it enables us to have a lot of collaboration.
How did Vention perform from a project management standpoint?
Ryan has been fantastic. To communicate and collaborate, we use Jira, Slack, Zoom, Notion, and email.
What did you find most impressive about them?
Their team and leadership are impressive. Their organization is far better than the other organizations I’ve worked with before.
Are there any areas they could improve?
It would be awesome if they could change time zones.
Do you have any advice for potential customers?
Talk to Ryan. 

BACKGROUND

Please describe your company and position.

I am the CTO of RealVNC

Describe what your company does in a single sentence.

RealVNC provide trusted and secure remote access solutions to companies across all sectors, globally. Work wherever works.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vention to accomplish?

• Provide flexible augmentation to our in house development team to cope with challenging business demands
• Provide skillsets that are lacking in our in house team
• Inject fresh thinking into our teams

SOLUTION

How did you find Vention?

Referral

Why did you select Vention over others?

• Great culture fit
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Vention were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Providing short notice augmentation to the capacity of our in-house development teams, including additional developers, team leadership, QA and project management. Working seamlessly as part of our own team, both Engineering and the wider business stakeholders.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Team members provided have integrated seamlessly with our team and worked well. We've been able to add extra resource where it's needed within a week or so, and ramp them down when done. Selecting new team members is easy, with a very high hit rate of staff proposed to those selected to join our team. Any issues have been discussed proactively and resolved well.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The account management has been great. Proactively seeking out any issues to be addressed, and providing the right people quickly when needed. As a team augmentation project, project management of their delivery has been less of a direct concern, though they have provided a project manager to oversee our engineering coordination who has worked very well.

What was your primary form of communication with Vention?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Very responsive, very high quality people.

Are there any areas for improvement or something Vention could have done differently?

Nobody's perfect, but any issues have been resolved well and quickly. I would say the rates for QAs are relatively expensive compared to developers, which skews the business case a little.

BACKGROUND

Please describe your company and position.

I am the VP of Engineering of HistoWiz

Describe what your company does in a single sentence.

Access the world's most advanced online histopathology platform. View, share, tag, search, compare, and analyze histology data with ease.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vention to accomplish?

• App Development
• API Development

SOLUTION

How did you find Vention?

Referral

Why did you select Vention over others?

• Pricing fits our budget.
• Good value for cost
• Referred to me

How many teammates from Vention were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

I am delighted to share my glowing review of the consulting company we have had the pleasure of working with. From the very beginning, our experience with them has been nothing short of exceptional. As our business gradually expanded, we relied more heavily on their team of skilled contractors who consistently exceeded our expectations. 

The impact they had on our deliverables cannot be overstated. The contractors provided invaluable support, going above and beyond to ensure the successful completion of our projects. Their expertise and dedication were instrumental in achieving remarkable results. Among their ranks, we were fortunate to find a few exceptional individuals who truly stood out as superstars. 

Initially, I approached this consulting engagement with modest expectations, unsure of what to anticipate. However, as we continued to collaborate with this company over the years, my confidence in their abilities grew exponentially. In fact, I am confident in stating that it would be an arduous task to assemble a team of such caliber from any other source.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

App Delivery Rate for features has been 2-3 faster than before. Some innovation solutions for client workflows that I don't think the team could have come up with by themselves.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

We managed this internally with our own product managers.

What was your primary form of communication with Vention?

Virtual Meeting

What did you find most impressive or unique about this company?

The team that we have built here truly has been insanely impressive. The amount of frontend work that has been done with great attention to detail has surpassed my expectations. I wholeheartedly recommend their services to anyone seeking a team of top-tier professionals who are dedicated, reliable, and immensely talented.

Overall, our experience with Vention has been nothing short of exceptional. Their team of contractors consistently met and surpassed our expectations, delivering outstanding results and contributing significantly to our growth.

Are there any areas for improvement or something Vention could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the CEO of an advertising & marketing company

Describe what your company does in a single sentence.

We are a company that provides Influencer Marketing services.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vention to accomplish?

• We needed ruby on rails engineers to accelerate the development of our SaaS platform

SOLUTION

How did you find Vention?

Referral

Why did you select Vention over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Vention were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

2-3 full time senior software engineers to help with developing our SaaS platform feature development. Each engineer would be assigned tasks for each 3 week sprint and have daily checkins to ensure progress or address any roadblocks or concerns. The team was involved in all retro meetings and engineering related meetings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Progression of features completed through story point output per sprint.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team members were very quick which was great. They had the opportunity daily to vocalize any blockers or reasons for not moving forward. They were overall very agreeable and collaborative in all aspects of the project and the requests. We appreciated their willingness to help all of the time.

They also were very kind and thoughtful people, which is also important when we are trying to collaborate as a group. They also produced strong quality work, and that was important for our velocity of feature rollouts.

What was your primary form of communication with Vention?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Our account manager, Vaughn, is a great guy, who demonstrated care about the success of our business in seeing how we could help. This made our relationship not transactional, but more about the people, and that's what we love. This type of culture seems to permeate to the group.

The engineers were not only very professional, but you could tell they were also genuinely good people who wanted to help the team they were onboarding. This really helped move projects along and have everyone feel as they are one team.

Are there any areas for improvement or something Vention could have done differently?

Their team did a great job overall. I don't think it's anything we could have helped, but the team tended to take a back seat more when it came to the architectural solutions. It's natural to see that when they may not be as close to the business, so they did not offer as much to the conversation.That also may be because it was not their wheelhouse. I encourage them to bring forth innovative ideas in those discussions in the future.

BACKGROUND

Please describe your company and position.

I am an executive at a software company

Describe what your company does in a single sentence.

Decusoft delivers evolved compensation management software that unleashes your ability to shape amazing employee experiences.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Vention to accomplish?

• Help transform our core SaaS product to a no-code/low-code platform.
• Quickly scale our development team with .Net talent.

SOLUTION

How did you find Vention?

Referral

Why did you select Vention over others?

• Good value for cost
• Referred to me
• Company values aligned

How many teammates from Vention were assigned to this project?

14

Describe the scope of work in detail. Please include a summary of key deliverables.

Vention provided a team of developers that integrated into our existing team and collaborated on continued development of our existing software version(s) as well planning and development for a major rearchitecture. Some of the key deliverables included: 

• Support and develop existing software version 
• Planning, design, & development of new releases and versions 
• Augment client configuration team

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• The most obvious outcome was bug-free workable software. The team integrated closely with our existing colleagues so in working closely we were able to evaluate work done through our normal project management practices. Using standard agile measures like lead time, cycle time, cumulative flow, etc we are able to continually track and evaluate progress on the project.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

For our project we have a Team Lead that manages the daily operations of the team and they integrate with our existing daily scrum calls. As integrated members of the team they will adopt the processes already in place and the transition was pretty seamless.

 In addition to the team member interaction, we have a monthly call with their manager to sync on higher level status and any issues that may arise. Overall we haven't had many problems and the few times we had they were resolved thoroughly and quickly.

What was your primary form of communication with Vention?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We have found that their core values align very closely with ours as a company, and their approach to having team members integrate directly with our existing employees works very well. In other experiences with outsourced developers at times they felt very transactional, but with Vention everyone really cares about the success of the greater project and are very involved in continuing to improve the processes and suggest new ideas.

 In general also almost all of the developers we've interacted with have been very effective and have a deep understanding of the technologies we're using. When we're needed to scale the team the screening process has also been very smooth; our current team will typically interview new candidates and ensure the right fit before passing on to internal management for interviews and decisions.

Are there any areas for improvement or something Vention could have done differently?

I think due to geopolitical concerns they have already been working to broaden the number of offices across Europe and should continue to do this for greater stability.

BACKGROUND

Introduce your business and what you do there.

I’m the founder of a startup company that challenges the social media industry with a different business model and a reimagined experience.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with iTechArt Group?

I needed to create a next-generation social media application. In the beginning, a friend was helping me with coding, and then I worked with freelance developers and development agencies. I didn’t have a good experience, so I was looking for a different development partner.

SOLUTION

What was the scope of their involvement?

iTechArt Group is developing a mobile and web application for Apple devices. The mobile app is iOS native, and the web app has been built using React.js. Initially, I gave iTechArt Group access to our existing cod. They looked into it and made suggestions according to our project’s requirements.

Our app looks like other social media platforms, but on the discovery side, it has a custom architecture to address the most common issues of social media, including filter bubbles, click-bait behavior, and extremist content. 

iTechArt Group conducts performance reviews to ensure each teammate fits the role correctly and rotates them accordingly. 

What is the team composition?

We started working with two engineers from iTechArt Group, and our team has grown over time. Now, we work with a team that fluctuates between 27–30 teammates, including developers, project managers, account managers, and QA engineers. 

How did you come to work with iTechArt Group?

I contacted several agencies and got on a call with iTechArt Group. I explained our situation with that previous agency who just increased the price and kicked us off. 

What is the status of this engagement?

We started working with iTechArt Group in August 2019, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We conduct internal reviews about our code’s quality and the app’s performance. iTechArt Group’s score has improved over time. We have a successful functioning app that we’re about to launch to the public.

iTechArt Group cares about our project and their performance is great. After a bad experience with a previous development agency, I didn’t trust other companies and wanted to work with two partners in case something went wrong again. iTechArt Group has changed my mind and earned my trust. Our relationship has grown over time, and they’re my only development partner now. 

How did iTechArt Group perform from a project management standpoint?

iTechArt Group meets deadlines and stays on budget. They’re always on track, and we decide together our next move. We use Jira for project management and Notion for planning. We also use Slack and Zoom for communication. 

What did you find most impressive about them?

I’m most impressed with iTechArt Group’s top-notch work value, considering their price. Sometimes getting this quality of work is more expensive, and iTechArt Group provides excellent value to our company — their integrity is unique.

Are there any areas they could improve?

I can’t think of anything for iTechArt Group to improve. When we started working together, we had to figure out some things, but the fact that we’re still working together shows we could figure them out. 

Do you have any advice for potential customers?

I recommend having a project manager manage the relationship with iTechArt Group. I also recommend conducting one-on-one meetings with your developers to address problems early on.