# UX studio UX studio Reviews (41), Pricing, Services & Verified Ratings - Premier Verified - 5.0 out of 5 average review rating - 4 connections joined UX studio's Network [Visit Website](https://uxstudioteam.com/?utm_source=clutch.co&utm_medium=referral&utm_campaign=directory) [Get a Custom Proposal](https://clutch.co/profile/ux-studio) **Intuitive UX for complex B2B SaaS** We’re UX studio, a UX/UI research and design agency for B2B vertical SaaS teams, with 10+ years of experience and our own digital product line. Whether you're scaling fast or need extra hands on deck, our subscription-based model gives you a fully dedicated and embedded UX/UI team that feels like your own. We can help you with: - UX/UI design and redesign - UX research - Consultancy We combine deep research with intuitive UX design for faster delivery and data-based decisions. Our clients choose us for our flexibility, deep industry knowledge and ability to plug into product teams like an extension of their own, without any hassle. Need a partner, not just an agency? - Check out our case studies: https://shorturl.at/f3Lly - Get in touch with us: https://shorturl.at/eQrjA ## Company Information - Minimum project size: $10,000+ - Hourly rate: $50 - $99 - Number of employees: 50 - 249 - 1 Locations: - Budapest, Hungary (Headquarters) - Founded in 2013 - 1 languages: English - 2 timezones: Central European Time (CET), Eastern European Time (EET) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 70% UX/UI Design - 10% Custom Software Development - 10% Web Design - 10% Web Development ### Focus Areas - User Experience Focus: - 40% UX Strategy - 30% Usability Testing - 30% User Research ### Industries - 15% Financial services - 20% Medical - 10% Hospitality & leisure - 15% Information technology - 10% Legal - 20% Business services - 10% Education ### Clients - 20% Small Business (<$10M) - 35% Midmarket ($10M - $1B) - 45% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 4.8 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: UX Studio offers good value for cost, with projects typically ranging from €4,000 to €70,000 depending on scope and duration. Clients appreciate their pricing structure, flexibility, and high-quality work, often remarking on the professional and responsive nature of their team. **Most Common Project Size**: $10,000 to $49,000 based on 32 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - UX/UI Design: $10,000 to $49,000 based on 29 reviews - Product Design: Less than $10,000 based on 2 reviews - Web Development: $10,000 to $49,000 based on 2 reviews - Web Design: Confidential based on 2 reviews - Corporate Training & Coaching: Less than $10,000 based on 1 review - Market Research: Less than $10,000 based on 1 review - E-Commerce Development: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### UX studio Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.8 - Willing to Refer: 5.0 ### Top Mentions - Flexible (14 mentions) - Professional (14 mentions) - Communicative (12 mentions) - Transparent (12 mentions) - High-quality work (9 mentions) - Timely (9 mentions) - Proactive (8 mentions) - Collaborative (5 mentions) - Adaptable (4 mentions) - Efficient (4 mentions) - Exceeds expectations (4 mentions) - Unique expertise (4 mentions) - Well-organized projects (4 mentions) - Creative (2 mentions) - Easy to work with (2 mentions) - Great project management (2 mentions) - Puts the customer first (2 mentions) - Easy to reach (1 mentions) - Experienced (1 mentions) - Innovative (1 mentions) ### Review Highlights **Flexibility and Adaptability** UX studio is recognized for its flexibility and ability to adapt to client needs and project changes. Their willingness to adjust plans and incorporate client feedback ensures a smooth project experience. **Commendable Problem-Solving Skills** UX studio is praised for its ability to solve complex UX challenges and provide strategic insights that help clients refine their products and achieve their business goals. **Effective Project Management** Many clients commend UX studio for their effective project management. They maintain clear communication, adhere to timelines, and keep clients informed throughout the project. Their structured approach to handling projects is highly appreciated by clients. **Positive Client Feedback** The majority of UX studio's clients express high levels of satisfaction with their services, noting the team's professionalism, expertise, and the positive impact of their work on business outcomes. **Effective Use of Design Tools** Clients appreciate UX studio's proficiency with design tools like Figma and Zeplin, which facilitate collaboration and ensure that design elements are well-executed and easily shared with development teams. **Proficiency in UX Research and Design** UX studio is frequently praised for its comprehensive UX research and design capabilities. Clients from various industries note their adeptness at understanding user needs and translating them into intuitive and functional designs, often resulting in improved user engagement and satisfaction. **Minor Communication Challenges** Some clients noted occasional communication challenges, particularly regarding understanding specific business contexts or during onboarding processes. However, these issues were generally resolved with time and effort. **Successful International Collaborations** UX studio has successfully collaborated with international clients, demonstrating their ability to manage projects across different time zones and cultural contexts while maintaining high-quality standards. **Room for Improvement in Documentation** A few clients mentioned that UX studio could improve in documenting design changes and project progress more thoroughly. This would help clients keep better track of project developments. **High-Quality Deliverables** Clients consistently report satisfaction with the quality of UX studio's deliverables. Their designs are described as professional, innovative, and aligned with client expectations, often exceeding initial requirements. ### UX studio Reviews #### UX/UI Design Services for Chemical Distribution Company (Featured Review) **The Project** - Services: Product Design, UX/UI Design - Project size: Confidential - Project length: Oct. 2022 - Ongoing **Project Summary**: A chemical distribution company has hired UX studio to conduct user research and improve the usability of digital platforms. The goal is to elevate the UX across the client's platforms. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager Product Design, Brenntag - Industry: Supply Chain, Logistics, and Transport - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Mar 18, 2025 **Feedback Summary**: Thanks to UX studio's efforts, the client has seen an increase in user adoption, improved task completion rates, reduced end customer support, time savings for internal users, enhanced self-service capabilities, and positive feedback. The team delivers on time and works efficiently. ""They consistently deliver on their promises and work efficiently."" **BACKGROUND** Please describe your company and position.I am the Manager Product Design of BrenntagDescribe what your company does in a single sentence.Brenntag's Digital, Data & Technology (DDT) team drives digital transformation by building innovative platforms, leveraging data and technology to enhance customer experiences, streamline operations, and unlock new value across the chemical distribution industry.4o **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire UX studio to accomplish?We hired UX studio to help us elevate the user experience across our digital platforms by conducting in-depth user research, improving usability, and aligning our interfaces with both customer and business needs **SOLUTION** How did you find UX studio?Online SearchWhy did you select UX studio over others?High ratingsClose to my geographic locationPricing fit our budgetGood value for costHow many teammates from UX studio were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The project is not a single initiative, but a collection of many projects that are part of Brenntag’s digital transformation efforts. The UX Studio has contributed to multiple projects across various user journeys **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increased User AdoptionImproved Task Completion RatesCustomer Support ReductionTime Savings for Internal Users Enhanced Self-Service CapabilitiesPositive User FeedbackConsistency Across JourneysDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes, they consistently deliver on their promises and work efficientlyWhat was your primary form of communication with UX studio?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Good value for money, and the high quality of the teamAre there any areas for improvement or something UX studio could have done differently?In the past, we experienced a lack of flexibility and empathy from the billing/financial team. At one point, they insisted that the team stop working exactly on time simply because we hadn’t completed the paperwork. This happened despite our long-standing relationship as a loyal customer, and it left us feeling disappointed. Thankfully, things have improved significantly with the new account manager/team, who has been much more understanding and flexible --- #### UX/UI Design for OQ Training & Compliance Management Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: July - Oct. 2025 **Project Summary**: UX studio redesigned a mobile application for an OQ training and compliance management company. The team overhauled the client's app, designed new features, and created a UI kit in Figma. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Software Dev Manager, OQ Training & Compliance Management Co - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Oct 13, 2025 **Feedback Summary**: UX studio's final designs were well-received by the client's end users and internal leadership team. The team was highly collaborative and accommodating despite the seven-hour time difference. Moreover, UX studio was dedicated and made the client feel prioritized throughout the engagement. ""UX studio quickly learned what our company did, including our highly specific, detailed user journeys and workflows."" **BACKGROUND** Introduce your business and what you do there.I’m the software development manager of a company that provides systems for OQ training and compliance management. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with UX studio?We needed to redesign our mobile application to modernize the look and feel and improve the overall UX. We also wanted an experience catered to different user personas since our clients have to log into the system with specific goals and workflows in mind. **SOLUTION** What was the scope of their involvement?UX studio provided a complete redesign of our mobile application. They overhauled our existing app and produced designs for several new features. The team also created wireframes and prototypes to assist with conducting user interviews to validate design decisions. UX studio's final deliverable was a UI design for the entire app and a UI kit in Figma.What is the team composition?We worked with two teammates from UX studio.How did you come to work with UX studio?We initially found UX studio through an online search. We liked what we saw and then verified and confirmed their information through Clutch. We liked the information about their company on their site, which talked specifically about how to find a good partner for a redesign. That was helpful since it was our first time engaging in that type of service. We also liked UX studio's public case studies that showed a good eye for both design and functional UX. We had two introductory calls with them to go over the project's goals and needs. The team impressed us with the type of questions they asked. They also seemed like people we would enjoy working closely with throughout the project. Lastly, their price point was good.What is the status of this engagement?We worked together from July–October 2025. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?Our end users and internal leadership team liked UX studio's final designs. Through user interviews, we confirmed that the end users found the designs beneficial for their workflow. Our leadership team also approved the designs.How did UX studio perform from a project management standpoint?UX studio delivered on time. Their account manager checked in throughout the project to ensure we were satisfied. We had meetings a few times a week, which lasted 1–1.5 hours. We also had direct communication through Microsoft Teams.What did you find most impressive about them?UX studio quickly learned what our company did, including our highly specific, detailed user journeys and workflows. The team was also highly collaborative despite the seven-hour time difference. UX studio never made us feel rushed even though most of our calls were at the end of their workday, sometimes running into the evening. They always made us feel like they had time for our questions and feedback.Are there any areas they could improve?There's nothing UX studio could have done better or differently. --- #### E-Commerce Dev & UX/UI Design for Tactical Clothing Company **The Project** - Services: E-Commerce Development, UX/UI Design - Project size: Confidential - Project length: Apr. - July 2025 **Project Summary**: UX studio redesigned an e-commerce website for a tactical clothing company. The team designed the product and category pages, checkout flow, blog and content pages, and a design system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Web Manager, Tactical Clothing Company - Industry: eCommerce - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jul 2, 2025 **Feedback Summary**: UX studio delivered high-quality designs that met the client's expectations. Furthermore, the team kept the project on track, adapted quickly to changes, and communicated via video calls daily. Overall, the team's high-level and structured work and adaptation speed impressed the client. ""The deliverables we received from them were on a really high level and structured."" **BACKGROUND** Introduce your business and what you do there.I'm the senior web manager at an e-commerce company. We design and manufacture high-performance tactical clothing engineered to solve real-world problems for military, law enforcement, and demanding professionals in the field. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with UX studio?We wanted to redesign our B2C e-commerce website as part of an upgrade we were doing. The goal of the redesign was to structure the content of our website, make the website more user-friendly, and improve the navigation through the website. **SOLUTION** What was the scope of their involvement?UX studio provided a full redesign of our website. Their work included designing the product pages, category and sub-category pages, checkout flow, user profile pages, different promotional scenarios, blog and content pages, and a full design system for us to expand on in the future. They also did initial user tests with existing clients on our current page and tested the prototypes with our target audience throughout the design process. The end deliverable was a full design system of the B2C e-commerce website.What is the team composition?We worked with a UX researcher and a UI designer.How did you come to work with UX studio?We found UX studio through an online search and checked their references and different review sites to evaluate their work. They offered a wide array of services at a high level. We were looking for an agency that would understand the needs of our customers and would be able to align their needs to our specific niche. Through their references and the work they did, we found that their services matched what we were looking for.What is the status of this engagement?We worked together from April–July 2025. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?The deliverables were defined before the beginning of the project. The designs are not yet implemented as the development is still ongoing. However, we expect to reduce the bounce rate of the visitors and improve the conversion rates and average order value due to some of the design steps that were made and improvements in the navigation and user experience.How did UX studio perform from a project management standpoint?They were really good at keeping the project on track. We needed a week or two to get the workflow perfect, but they were quick to adapt and recommend different steps to facilitate the work. We communicated through video calls on a daily basis.What did you find most impressive about them?The deliverables we received from them were on a really high level and structured. They were quick to adapt and respond to any concerns or challenges.Are there any areas they could improve?We were a small team, and we weren't able to keep up with all the revisions that were made, so it became a bit overwhelming. We think we lost some valuable time here. A more detailed process definition before the start of the project with the client would help. --- #### UX/UI Design Services for Chemical Distribution Company **The Project** - Services: Product Design, UX/UI Design - Project size: Confidential - Project length: Oct. 2022 - Ongoing **Project Summary**: A chemical distribution company has hired UX studio to conduct user research and improve the usability of digital platforms. The goal is to elevate the UX across the client's platforms. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Manager Product Design, Brenntag - Industry: Supply Chain, Logistics, and Transport - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — Mar 18, 2025 **Feedback Summary**: Thanks to UX studio's efforts, the client has seen an increase in user adoption, improved task completion rates, reduced end customer support, time savings for internal users, enhanced self-service capabilities, and positive feedback. The team delivers on time and works efficiently. ""They consistently deliver on their promises and work efficiently."" **BACKGROUND** Please describe your company and position.I am the Manager Product Design of BrenntagDescribe what your company does in a single sentence.Brenntag's Digital, Data & Technology (DDT) team drives digital transformation by building innovative platforms, leveraging data and technology to enhance customer experiences, streamline operations, and unlock new value across the chemical distribution industry.4o **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire UX studio to accomplish?We hired UX studio to help us elevate the user experience across our digital platforms by conducting in-depth user research, improving usability, and aligning our interfaces with both customer and business needs **SOLUTION** How did you find UX studio?Online SearchWhy did you select UX studio over others?High ratingsClose to my geographic locationPricing fit our budgetGood value for costHow many teammates from UX studio were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The project is not a single initiative, but a collection of many projects that are part of Brenntag’s digital transformation efforts. The UX Studio has contributed to multiple projects across various user journeys **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Increased User AdoptionImproved Task Completion RatesCustomer Support ReductionTime Savings for Internal Users Enhanced Self-Service CapabilitiesPositive User FeedbackConsistency Across JourneysDescribe their project management. Did they deliver items on time? How did they respond to your needs?Yes, they consistently deliver on their promises and work efficientlyWhat was your primary form of communication with UX studio?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Good value for money, and the high quality of the teamAre there any areas for improvement or something UX studio could have done differently?In the past, we experienced a lack of flexibility and empathy from the billing/financial team. At one point, they insisted that the team stop working exactly on time simply because we hadn’t completed the paperwork. This happened despite our long-standing relationship as a loyal customer, and it left us feeling disappointed. Thankfully, things have improved significantly with the new account manager/team, who has been much more understanding and flexible --- #### UI/UX Design for Software Development Company **The Project** - Services: Product Design, UX/UI Design - Project size: $50,000 to $199,999 - Project length: Aug. 2022 - Jan. 2023 **Project Summary**: UX studio designed the UI/UX of a software development firm's ML-based data science tool. They built the prototypes and wireframes for all the software's UI aspects. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Data & AI, Software Development Company - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — May 12, 2023 **Feedback Summary**: UX studio delivered comprehensive wireframes and a design system, enabling the client's developers to boost velocity and meet deadlines. The vendor worked closely with the client on every element of the app and exceeded their expectations. They were also collaborative and communicative via Slack. ""Their ability to work with us and care about every element of the application exceeded our expectations."" **BACKGROUND** Please describe your company and position.I am the Head of Data & AI of a software companyDescribe what your company does in a single sentence.We make software for insurance companies. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire UX studio to accomplish?Design the front-end for a new machine learning product **SOLUTION** How did you find UX studio?ReferralWhy did you select UX studio over others?Pricing fit our budgetGreat culture fitGood value for costReferred to meHow many teammates from UX studio were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Build prototypes and wireframes for all aspects of the user interface for a complicated machine learning based data science tool for actuarial analysts working in insurance companies. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Comprehensive set of wifreframes and a design system that enabled the developers to increase velocity and hit tight timelines.Describe their project management. Did they deliver items on time? How did they respond to your needs?There was lots of daily contact with calls, slack, and email as needed. The general phases of project management were hit, but the real key was the collaboration and their willingness to learn about our difficult project.What was your primary form of communication with UX studio?Virtual MeetingWhat did you find most impressive or unique about this company?We thought it might be too obscure of a product to get anything beyond a simple color palette and overall design. Their ability to work with us and care about every element of the application exceeded our expectations.Are there any areas for improvement or something UX studio could have done differently?The project ended going a month longer than initially budgeted, but that wasn't a complete surprise given how complicated it was. --- #### UI/UX Design Consulting for Software Development Company **The Project** - Services: Corporate Training & Coaching, Product Design, UX/UI Design - Project size: Less than $10,000 - Project length: September 2022 **Project Summary**: UX studio provided UX design consulting for a software development company. The team advised the client about incorporating design into Agile processes, defining a roadmap, and optimizing their design system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Design Lead, Syskit - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Apr 21, 2023 **Feedback Summary**: Thanks to UX studio's efforts, the client wrote compelling interview scripts, defined user journeys more proficiently, and improved their design system. The team delivered everything the client asked for on time. Their understanding of the client's work and specific use cases stood out. ""I was impressed by their focus on understanding our work and the specific use cases we deal with."" **BACKGROUND** Please describe your company and position.I am the Product Design Lead of SyskitDescribe what your company does in a single sentence.SysKit is a software development company specializing in enterprise tools for SharePoint, Microsoft 365, Windows Server, Remote Desktop Services, Citrix. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire UX studio to accomplish?Optimize existing UX processesLearn about specific UX methods we did not use **SOLUTION** How did you find UX studio?Online SearchWhy did you select UX studio over others?Close to my geographic locationNice websiteHow many teammates from UX studio were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We wanted to improve our current research and planning processes. We also asked for hands-on expertise from UX studio with reviewing what we already do. We were eager to learn how to better incorporate UX design within an Agile process and prepare to define a UX roadmap. Another thing we wanted to learn more about was how to optimize the Design System once we finish our upcoming rebranding. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Writing more compelling interview scripts, proficiency in constructing user journeys to gain a deeper understanding of our users' problems and creating effective personas that accurately represent our customer base. In addition, we learned how to create an agile UX Roadmap as well as how to improve our design system.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, everything was as we asked for. Delivered in a timely matter.What was your primary form of communication with UX studio?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was impressed by their focus on understanding our work and the specific use cases we deal with.Are there any areas for improvement or something UX studio could have done differently?Not really. --- #### UI/UX Design for Fitness Food Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: Jan. - Sep. 2022 **Project Summary**: UX studio provided UI/UX design support for a fitness food company. Their work involved conducting research on user needs and preferences, designing UIs, and refining existing designs. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Marketing, Fitness Food Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Apr 12, 2023 **Feedback Summary**: UX studio provided excellent UI/UX designs. They demonstrated excellent project management skills, communicating clearly and consistently and providing regular updates. Their professionalism and commitment to the project's success were reflected in their innovative ideas and on-time delivery. ""They brought fresh, innovative ideas to the table and weren't afraid to take risks to create something unique."" **BACKGROUND** Please describe your company and position. I am the Head Of Marketing Describe what your company does in a single sentence. We are selling fitness food online. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire UX studio to accomplish? We want an outstanding UX design We want more information about our customers **SOLUTION** How did you find UX studio? Online Search, Other Why did you select UX studio over others? High ratings What was the size of UX studio’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. UX Studio was responsible for creating UX designs for our business, which involved conducting research on user needs and preferences, designing user interfaces, and testing and refining the designs based on feedback. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? User tests Final UX design Describe their project management. Did they deliver items on time? How did they respond to your needs? UX Studio demonstrated excellent project management skills throughout the project. They communicated clearly and frequently, keeping you updated on the progress of the project and any potential issues. They also established a clear timeline and milestones for the project and adhered to them. Overall, UX Studio demonstrated excellent project management skills, delivering items on time and responding promptly to our needs and feedback. Their professionalism and commitment to the project made the collaboration a success, and you would highly recommend their services to others. What was your primary form of communication with UX studio? Virtual Meeting, Email or Messaging App What did you find most impressive or unique about this company? They brought fresh, innovative ideas to the table and weren't afraid to take risks to create something unique and visually stunning. Furthermore the way UX Studio work with Figma is absolutely professional. Even the smallest elements are perfectly designed and defined. Are there any areas for improvement or something UX studio could have done differently? No. It was a smooth work between us. --- #### UX Design Services for News Firm **The Project** - Services: UX/UI Design - Project size: $50,000 to $199,999 - Project length: June 2019 - Ongoing **Project Summary**: A news service hired UX Studio to lead the UX/UI design for both its SaaS platform and public website. The team was in charge of the planning, development, and launch of the new digital service. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** CMO, News Direct - Industry: Media - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 17, 2020 **Feedback Summary**: The team was on top of the entire process of website development from ideation, design iterations, and final screens. On research, the team was able to connect 40 professionals from the target audience to the company bringing invaluable customer needs and insights to the table. ""They were a 'quick study' in terms of understanding our category rapidly." " **BACKGROUND** Please describe your company and your position there. I am the Chief Marketing Officer and also oversee UX/UI design of our platform product and public website. News Direct is a news & content distribution service provider for PR/IR/Corporate Communications professionals. We distribute news releases and standalone multimedia content to a vast nationwide network (and soon to be, global) of media outlets. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? UX Studio was hired to lead UX/UI design for both our (SaaS) platform and public website. We asked UX studio to provide complete UX, UI design, discovery research and evaluative tests for this project. We hired them for a long-term collaboration throughout all phases - planning, development, and the launch of the new digital service. What were your goals for this project? To design a modern, best-in-class product that offers unparalleled efficiency, flexibility and control for PR & Corp Comms professionals when distributing their news or stories. And we wanted a long term partnership with a firm that can own the design process backed up by research. **SOLUTION** How did you select UX studio? Our CTO was directly involved in reviewing their past work and overall design philosophy. He was impressed, as well, by the book their founder wrote on their design philosophy. Describe the project in detail. We aimed to disrupt the staid wire service industry by creating the first modern wire service that was designed and built from the ground up to meet the specific needs of media outreach today. We worked together with UX studio’s experts and a team of developers, paired with the industry knowledge from the News Direct team to create an unparalleled experience. We have designed a powerful platform for editing and distributing press releases, as well as a website for getting the word out to the industry. What was the team composition? From UX studio’s side, we had two UX/UI designers and one researcher working with us. Before the launch, we scaled back on the design and concentrated on testing and customer feedback supported by the UX researcher. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? UX studio has designed our website and platform end-to-end from idea, through iterations to the final pixel-perfect screens. From the research side, they have connected with over 40 professionals from the target audience bringing invaluable customer needs and insights to the table. How effective was the workflow between your team and theirs? We have a complicated setup with team members residing in different parts of the globe however, with everyone’s flexibility, all teams, including the development team managed to maintain close relationships with each other. Contact and responsiveness has never been an issue. What did you find most impressive about this company? They were a 'quick study' in terms of understanding our category rapidly. They also are very reactive, flexible, and transparent about every aspect of their design and research work. They are always bringing new ideas and solutions to the table. Are there any areas for improvement? The onboarding of our team to new tools for them could have been smoother, but we all learned from the experience. --- #### Multiple B2B & B2C Projects for Business Solutions Company **The Project** - Services: UX/UI Design - Project size: $50,000 to $199,999 - Project length: July 2019 - Ongoing **Project Summary**: In an ongoing collaboration, UX studio was hired to work on multiple projects for both B2B and B2C products ranging from business intelligence tools to e-commerce websites for a business solutions company. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director of Product Design, goTRG - Industry: Business services - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — May 19, 2020 **Feedback Summary**: The research collected from UX studio's projects has been really helpful for the client's business decisions. Sifting through project details, they're always ready to adapt to new circumstances effectively. They communicate daily and have a great workflow. ""UX researchers were very proactive, responsive, and motivated." " **BACKGROUND** Please describe your company and your position there. I’m the Director of Product Design at goTRG. We specialize in Distressed and Returned inventory with implementation and execution of Fully Managed eCommerce, SaaS & Supply Chain Solutions. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We hired UX Studio for a few projects-both B2B and B2C products ranging from business intelligence tools to e-commerce websites to conduct evaluative and generative research and user experience redesign. What were your goals for this project? We needed to know all our internal and external customer’s needs, and which are unmet, before investing the first dollar in development. We also wanted to make sure we delivered the user validated design to the development team. For the SaaS projects, our goal was to redesign the system to provide much more efficient, effective and pleasant usage. For the E-commerce projects, we aimed to increase sales and conversions by improving all the UX/UI aspects. **SOLUTION** How did you select this vendor? I did some initial research and conducted several interviews with UX team business dev and the UX team lead. I came across UX studio through their blog posts and then compared a few agencies until I decided to go with UX studio based on their expertise and positive reviews. Describe the project in detail. The qualitative part, in-depth user interviews, rounds of usability tests, and expert reviews to provide valuable user insights for the design process. The results were also triangulated with quantitative findings from Google Analytics, Desired Outcome mapping surveys and Opportunity Scoring, and heatmaps. What was the team composition? The team consisted of 2 UX researchers and 1 UX designer **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The research findings from the projects were really helpful for our business decisions. The evidence-based approach helped us break away from many assumptions and deliver products that balance the needs of users, business, and technology. How effective was the workflow between your team and theirs? The workflow was quite effective, we communicated daily to update each other about the progress and any blocks. What did you find most impressive about this company? UX researchers were very proactive, responsive, and motivated. They went through details of the projects and were always ready to adapt to new circumstances effectively. Are there any areas for improvement? They managed to adjust to our time zone, but it would be easier if we made a fixed long-term agreement on that. --- #### Activation Rate Improvement for Crypto-Trading Platform **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Feb. - Apr. 2020 **Project Summary**: A crypto-trading platform hired UX studio to increase its activation conversion rate. They worked to improve the onboarding process and manage multiple exchange accounts with a single user account. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder and CEO, Zignaly - Industry: Financial services - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 15, 2020 **Feedback Summary**: Test participants have given positive feedback to UX studio's work thus far. Communication was easy, and the speed at which they produced a high-quality design based upon solid research in a quick timeframe impressed. ""The speed and quality of design were impressive and they really went the extra mile." " **BACKGROUND** Please describe your company and your position there. Zignaly is a crypto trading platform that focuses on copy-trading and trading signals. I am the founder and CEO of Zignaly. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We hired UX studio to increase our activation conversion rate by improving our onboarding process, as well as the management of multiple exchange accounts associated with one same user account. What were your goals for this project? To achieve a better activation rate and increase retention. **SOLUTION** How did you select this vendor? UX studio is one of the most established design firms in the world and we like the fact that they make all design decisions based on solid user research. They also happen to be more affordable than other agencies, especially those based in the US. Describe the project in detail. In order to increase our activation rate, we knew that we had to improve our onboarding process, but didn’t know what we had to change exactly. Similarly, we knew the handling of multiple accounts had to be improved but didn’t know precisely how. UX studio’s dedicated researcher tested our existing platform with new users and interviewed existing users who had dropped off to understand the root of the problem. Once the problems defined, the designer proceeded to prototype solutions, that were then tested and iterated on multiple times, until test participants were able to complete the tasks seamlessly and quickly understand the value of Zignaly. Additionally, the designer revamped the look & feel of Zignaly and delivered the final designs in Zeplin along with an entire UI kit, which will help us keep consistency when building new features in the future. We also got a responsive version of all the screens for mobile, as well as a dark mode. What was the team composition? We worked with one designer and one researcher from UX studio. On our side, I (the CEO) was joined by our CMO and our lead developer, who collaborated closely with UX studio’s designer. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Although we haven’t yet implemented the new designs, we have been approached by multiple test participants who showed a strong interest in the platform and asked us to notify them when the new version comes out. How effective was the workflow between your team and theirs? We were in the same time zone, so the time difference wasn’t a problem What did you find most impressive about this company? The speed and quality of design were impressive, and they really went the extra mile by delivering the UI kit, mobile version and dark mode of Zignaly. Also, it was great to see that all the design decisions were carefully made based on solid research and UX expertise. Are there any areas for improvement? No, we loved working with UX studio and will surely work with them again in the future. --- #### User Research for B2C Service Provider Ratings Platform **The Project** - Services: Market Research - Project size: Less than $10,000 - Project length: Jan. - Feb. 2020 **Project Summary**: UX studio was hired to conduct user research for a B2C listing and review platform to increase lead conversions. The researcher also gathered insights from Google Analytics. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** General Manager, TrustDALE - Industry: Business services - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Feb 18, 2020 **Feedback Summary**: Completing the research within the desired time frame, UX studio presented findings along with suggested solutions and strategies. Stakeholders are pleased with the researcher's demonstrated effort to grasp company values and objectives.  ""The final report exceeded our expectations." " **BACKGROUND** Please describe your company and your position there. I am the General Manager at TrustDALE. We offer in-depth reviews and listings of local businesses. We connect consumers to good quality companies and investigate those who intentionally harm consumers. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We hired UX studio for a user research study on our website, TrustDALE.com What were your goals for this project? We wanted to understand how users behave on our site and identify potential pain points in order to maximize our conversions. **SOLUTION** How did you select this vendor? We needed an agency that specializes in User Experience, and more specifically in User Research. We saw that UX studio had done user research for big companies in the past, so we decided to trust them. Describe the project in detail. This was a 3-week research-only project. At the end of the project, the researcher presented the findings of the research, along with a list of suggestions to tackle the identified pain points. He also helped us gather better insights from our Google Analytics. What was the team composition? 1 full time researcher **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We were handed the presentation with all the findings of the research and suggestions, but this document contains confidential information we are not willing to share. How effective was the workflow between your team and theirs? Perfect. The researcher adapted to our time preferences and that of our clients for the user tests. What did you find most impressive about this company? The final report exceeded our expectations. The researcher was able to grasp the objectives of our company very quickly which led to a well-executed User Study. Are there any areas for improvement? Not that I can think of... --- #### UX Audit & Research for Real Estate Platform **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Sep. - Nov. 2019 **Project Summary**: UX studio performed an external UX audit of a multi-device real estate solution. They identified core areas of improvement in a prioritized list, conducted on- and off-site research, and presented key findings. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of UX, MagicBricks.com - Industry: Other industries - Client size: 1,001-5,000 Employees - Review Type: Online Review - Verified **The Review** — Dec 12, 2019 **Feedback Summary**: UX studio's evidence-based feedback was critical to improving the platform's design. The team got up to speed on the real estate industry quickly and were easy to collaborate with thanks to their consistent communication. What's more, they adapted well to real-world situations. ""We had a tight schedule, but they complied with the original project plan and covered all tasks on time." " **BACKGROUND** Please describe your company and your position there. I am Head of UX at Magicbricks, a division of Times Group and India’s No 1 Property Site. We provide a common platform for property buyers & sellers to locate properties of interest and source information about all property related issues. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We contacted UX studio to help us with a comprehensive UX Evaluation of our multi-device platform. We had conducted some previous research internally but we needed validation through professional, third-party user studies and expert review. UX studio offered a tailored solution that combined on-site and remote research. What were your goals for this project? To evaluate user experience across different segments and platforms, in order to prioritise usability issues to be tackled during an in-depth redesign. We also sought to collect information on user habits (journeys, pain points, motivations) and identify opportunities to increase user engagement. **SOLUTION** How did you select this vendor? We reached to many agencies globally. UX studio outlined a proactive, solid approach and a very positive tone. They managed to overcome the existing concerns of hiring a foreign agency with a natural adaptability and openness to come to India and undertake most of the user research on-site. Describe the project in detail. We had a remote kick-off week with Antoine and Pablo, the UX studio researchers. In these meetings we highlighted project goals, discussed previous research and identified key user flows. Antoine and Pablo quickly got up to speed with the product via stakeholder interviews and competitors analysis. On weeks 3 and 4 of the project both researchers carried out 40+ interviews and usability tests in Delhi, Bangalore and Mumbai. Some additional testings were done remotely. Expert reviews from UX studio designers were combined with the outcomes from user research in a final comprehensive presentation. What was the team composition? The two UX researchers from UX studio were in direct collaboration with the in-house team of +16 designers and myself. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? UX studio provided genuine feedback and evidence-based suggestions to improve the design of our platform. Having an external opinion helped the team to recognise insights that were hard to identify otherwise. We are already implementing many of these and plan to continue involving UX studio in future stages. How effective was the workflow between your team and theirs? Time difference was not a major problem due to the adaptability of the researchers. We had regular calls and updates that kept us informed throughout the project. What did you find most impressive about this company? UX studio made collaboration very easy, maintaining good communication throughout all project stages. Researchers showed a high professionalism and ability to understand an unfamiliar context, industry and product very quickly. I would also highlight their adaptability to real-world situations. We had a tight schedule, but they complied with the original project plan and covered all tasks on time. Are there any areas for improvement? None. --- #### UX Research & Design for Education Software Platform **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Apr. - June 2019 **Project Summary**: UX studio redesigned a web platform to improve user experience with a new look and feel. The team worked on user flows in an effort to increase conversion rates.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Strategic Development Director, Keystone Academic - Industry: Education - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Sep 24, 2019 **Feedback Summary**: The project took multiple phases. UX studio met expectations, improving the entire experience and user flow of the platform. They're dedicated and professional. Customers can expect an insightful team that strives for success.  ""We were thrilled by UX studio’s process." " **BACKGROUND** Please describe your company and your position there. I am the Strategic Development Director at a company that provides marketing and software automation for Higher Education. Our multilingual platforms provide students with an opportunity to search for and compare international university programmes from Bachelor to PhD-level. Universities can reach potential students and share valuable information with them with the help of our service. I am responsible for traffic generation and product development. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? Our platform needed to be redesigned in order to fit the needs of our users even better and make sure that they are able to find what they are looking for on our sites. Hence, we asked UX studio to rethink the user journey based on thorough user research. Based on the results, they created a new Look and Feel and a final UI to match these improved journeys better. What were your goals for this project? With the UX studio’s help, our aim was to increase our conversion rates whilst improving user experience by eliminating friction in the user journey and ensuring that the UI of our platform communicates and align our values perfectly. In order to achieve these goals, UX studio collaborated with us in creating improved user flows to lead forms and individual pages, improving our internal search function, filtering system for several devices as well as ideating about a new Tone of Voice. **SOLUTION** How did you select this vendor? Beyond the typical availability, timeline and cost factors, we had a long list of requirements before searching for a new UX partner. Some factors included: size of company, experience from similar niche, multidisciplinary roles within the company, excellent customer satisfaction, high quality output and of course good reputation. An initial search locally in Scandinavia rendered fewer options than hoped for and we decided to broaden our search. That’s when we discovered UX Studio which ticked all our boxes. Describe the project in detail. Our websites have millions of users every month from high-ranking keywords in Google. Today’s users of Generation Z are picky, impatient and still expect high quality content, flawless UI & UX, fast loaded websites and apps. Thanks [insert your favorite unicorn company here]! Providing the best user journey with matched user intent requires a well-thought out process for each device but also unified across several languages. We knew from user feedback and our web analytics that it was time to step up our game. When we approached UX Studio our main goal was to improve conversion rates of our lead forms. Secondary metrics included increasing time spent on site, avg. pageviews per user and lowered bounce rates. In order to achieve that, we had to take a holistic approach and explore the whole user journey from search to landing pages and engage with our lead forms. With the help of UX Studio we identified several bottlenecks where students drop off, and also gained new insights into what makes users stay longer and get more engaged. What was the team composition? We worked with 2 UX Designers and a UX Researcher during this project with UX studio. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Due to the large scope of the project we decided to launch in multiple phases focusing on different areas. So the real business impact is yet to be seen but we have plenty of test users and recordings to show that our user engagement metrics have increased and proven successful. We are very happy with the end result. The improved user flow and UI is incredible and no details are left to chance. In the meantime and based on the user insights of this project, we are working with UX studio on new features to improve user experience even more. How effective was the workflow between your team and theirs? We were thrilled by UX studio’s process. During the two day intensive and fun Kick-off meeting, they acquired domain knowledge and got a good understanding of our products and unique challenges. Their vast experience in driving the research process and guiding us forward the whole time was reassuring. During the weekly meetings, they presented research insights and design decisions in a detailed manner and always aligned with our project and business goals. We also organized cross-team meetings with our Conversion, SEO and Development teams to make sure that the efforts of all parties were aligned to maximize chances of success. What did you find most impressive about this company? We really appreciated the user-centricity they brought to the table and how they advocated user needs while still understanding and considered our business challenges, too. The deep collaboration between our two teams was impressive and they really felt like our own in-house team members from the start. Their professional insights and the way they explained each process and step, helped us not only understand their design-decisions and their value, but we learned more about our own users and product, too. Are there any areas for improvement? No, we were amazed by UX studio’s dedication and professional approach. This is why we have decided to continue our collaboration with them. --- #### UX Design for International Food Planning Platform **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Mar. - May 2019 **Project Summary**: Through eight iterations, UX studio designed the UX for a meal planning platform, using a provided internal UI kit and user research as a base. They also conducted supplementary research to rethink user cases. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Consultant, World Food Programme - Industry: Other industries - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — May 23, 2019 **Feedback Summary**: UX studio excelled at transforming the kit and client requirements into a bespoke design. User testing yielded positive results, and their research helped reconcile the challenge of adapting a centralized platform to custom use cases. The team was limber, adjusting well to internal processes. "“UX studio achieved and maintained an excellent quality of work while keeping up with an intense project plan.” " **BACKGROUND** Please describe your company and your position there. I am the product owner of a school feeding menu design product developed by an international nonprofit organization. The product’s aim is to ensure that children receive nutritious meals while keeping the planning budget-conscious and aiding the local economy. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We asked for UX studio’s help in planning the flow and designing the UX for one of our meal planning platforms. Research complemented their provided design services to ensure that the proposed design can easily be used by our local bureaus and by all professionals involved. What were your goals for this project? As an international, non-profit organization, we needed to make sure that our internal admin and planning platform is accessible and easy-to-use for our employees and partners worldwide. We also needed to make the user journey smoother and the process clearer.  Additionally, it was essential that the platform could calculate and recommend nutrition and prices in a structured but customizable format. This function should be able to consider regional characteristics and find the best value for money. **SOLUTION** How did you select this vendor? We selected them through a competitive process that concluded with a long-term agreement. Describe the project in detail. During the project, UX studio did eight iterations on the proposed UX design based on research results and our feedback. We provided them with the standard UI kit of our organization, which they combined with their suggestions and implemented perfectly.  Their research also showed that our initial concept of the user flow needed to be rethought. UX studio explained this clearly and could come up with a reassuring solution without compromising the timing of the project. What was the team composition? We worked with a UX designer and a UX researcher. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We got positive feedback from those involved in the daily use of the product, so UX studio’s design is already under development. How effective was the workflow between your team and theirs? We had a great experience with UX studio in terms of communication and workflow. As an international, nonprofit organization, our processes are somewhat unique. UX studio’s team could adapt to these seamlessly; they provided results quickly and explained decisions clearly. We organized daily stand-ups and were provided with detailed information on how the project was moving forward. What did you find most impressive about this company? We were impressed by how UX studio achieved and maintained an excellent quality of work while keeping up with an intense project plan. Also, they were able to solve the complicated challenge of making peace between a centralized structure and its custom use cases. Are there any areas for improvement? No, we were thrilled by our experience with UX studio. --- #### UI Research & Redesign for Data Visualization Dashboard **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Jan. - Mar. 2019 **Project Summary**: UX studio redesigned the UI for a client-facing data visualization dashboard. The project consisted of an intensive research and user testing phase to understand client needs followed by prototype iterations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project & Marketing Manager, DashboardVision - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 15, 2019 **Feedback Summary**: UX studio generated a wealth of user insights and research data to help revamp the dashboard’s UI. Throughout the project, they took a collaborative approach, keeping the internal team in the loop to encourage collaboration and knowledge sharing. Their stellar performance has led to continued work. "“They are real UX/UI experts who know how to connect research with design principles.” " **BACKGROUND** Please describe your company and your position there. DashboardVision provides highly customizable online data product services, including web design, data visualization, dashboards, and SaaS product development. Our services enable entrepreneurs and consultants to bring their data products to market quickly by better differentiating themselves from competitors and creating ongoing revenue opportunities. I work as a project and marketing manager. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We first hired UX studio to focus on the redesign of our platform, which is used by one of our main stakeholders. We wanted to improve our data visualization based on real user needs. We decided to focus more on our users (mainly market researchers) so that we could provide a useful, relevant, and easy-to-use solution. What were your goals for this project? For our initial project, we wanted to refresh our platform’s UI and, at the same time, increase our client’s satisfaction and engagement with our product. Our goals were to understand in detail how our clients use our service and how they integrate it into their everyday work.  **SOLUTION** How did you select this vendor? We were looking for UX companies in the region and had visited a couple before choosing UX studio based on their informative introduction and impressive portfolio. Describe the project in detail. This was a research-heavy project. UX studio went through a thorough onboarding process, which helped all parties sync up and define the project goals. The kick-off discussions were a really good forum to clarify the pain points and decide on which ones to tackle.  From there, they conducted thorough research exercises. It was essential for us to understand our clients’ habits and usage patterns before approaching the redesign. We needed to know which features they used and which they would miss. At the end of the project, they delivered a report on all of their insights to guide our redesign, working with us through prototypes before producing the final UI. What was the team composition? We worked with one designer and one researcher. We functioned as a single team, working together on the insights and features. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? At the end of the project, they had gathered a tremendous amount of insights, which we used as a basis to redesign our platform together. Also, the team made many suggestions for future improvements and recommended several directions that we could potentially take our product.  How effective was the workflow between your team and theirs? It was a seamless experience. Although our product can be hard to understand, UX studio came up to speed quickly. The team involved us in every step of the research process, discussing topics on a daily basis and hosting regular meetings every week with our broader team.  Their researcher and designer were always transparent in their communication. They documented their detailed research using Airtable, which allowed us to check on the project status and keep up to date on user test findings. Having access to all of their documentation and prototyping allowed us to effectively work together in a highly collaborative way. What did you find most impressive about this company? Their high level of professionalism surpassed our expectations. They are real UX/UI experts who know how to connect research with design principles. During the project, they were precise and detail-oriented, making sure not to lose even the tiniest bit of information.  On top of that, they had a clear workflow, and every step was easy to understand and follow. They taught us about UX principles, and, after doing one project with them, we can really see the added value of their work. Not only did they handle the project like true experts, but they also treated our most sensitive clients with patience and professionalism. Are there any areas for improvement? Nothing comes to my mind, now. We were really satisfied with the professional way that UX studio handled the redesign, so we’ve decided to continue our collaboration into other projects. --- #### UX Discovery & Research for Travel Website **The Project** - Services: UX/UI Design - Project size: Less than $10,000 - Project length: Jan. - Feb. 2019 **Project Summary**: UX studio conducted 20 interviews to create user stories in an international market. The team used Airtable to manage the UX research documentation. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Product Manager, Holiday Pirates - Industry: Hospitality & leisure - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Mar 26, 2019 **Feedback Summary**: The team was personable and provided valuable insight. The team made themselves and the documentation accessible throughout the remote partnership. ""We loved our experience with UX studio." " **BACKGROUND** Please describe your company and your position there. I'm a product manager at the HolidayPirates Group, an online travel company in Europe and the US.   **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We contacted UX studio to help us with UX research. Our team wanted to understand the needs of travelers in the US market better. We already had some insights from previous research that we conducted internally but we needed validation and professional support with the extra workload. What were your goals for this project? We wanted to identify our US users’ pain points and make the site more relevant for them. Since travel habits and usage of sites are very different from what we see in Europe, we aimed to get to know potential American users better and gather information on how to develop our product. **SOLUTION** How did you select this vendor? UX studio posted impressive guides for usability, testing, and design on their blog. That led me to reach out. Fortunately, UX studio offered a flexible solution and was well prepared to help us also via remote research. Describe the project in detail. During the kickoff meeting, we defined the project goals and the product strategy. Our team handed over all necessary information and domain knowledge, discussing previous research results. UX studio then implemented their plan to schedule, run, and analyze 20 remote interviews. What was the team composition? We worked with one UX researcher. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The researcher was dedicated to the project and helped us generate new features ideas. They communicated each step clearly and always provided a very thorough debrief after the interviews. UX studio provided the exact results we wanted—having the ability to update our personas and understand the journey of US travelers. How effective was the workflow between your team and theirs? The researcher was personable and easy to work with. Airtable made the research documentation easily accessible. We had remote weekly status meetings. What did you find most impressive about this company? They were organized, effective, and transparent. The team updated the template after each interview with incredible insight. I wish every designer and researcher I’ve worked with had similar tools. Are there any areas for improvement? No. We loved our experience with UX studio. --- #### Search Feature Redesign for RV Rental Platform **The Project** - Services: UX/UI Design - Project size: Less than $10,000 - Project length: Sep. 2018 - Ongoing **Project Summary**: Using material design principles, UX studio redesigned the website’s search tool, adding new features to both web and mobile versions, conducting usability tests, creating new user personas, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Product, Campanda GmbH - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 21, 2019 **Feedback Summary**: Despite having a short timeline, UX studio delivered a high-fidelity prototype for the new search feature. Their inclusion of user input as well as their consistent communication and professionalism makes them the go-to partner for the company. ""[W]e received what we had signed up for, so we’re delighted." " **BACKGROUND** Please describe your company and your position there. I’m the head of product at Campanda GmbH, a holiday website specialized in renting RVs for vacationers. We also create content and supply campers with information and tips about this style of travel. We don’t own a fleet of RVs but rather connect RV enthusiasts with everyday RV owners who want to rent out their vehicles. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? As search is a central part of the user’s journey to eventually renting out a vehicle, we felt that we needed to completely re-think and revamp this feature with the help of external professionals. We wanted to add new features to our search tool, while also applying the principles of material design from day one. What were your goals for this project? A specific goal was increasing the number of direct bookings/inquiries. We were also hoping that we would get to know our users better, thanks to the new research insights delivered by UX studio. **SOLUTION** How did you select this vendor? We had worked with UX studio before and were satisfied, so we came back. Describe the project in detail. UX studio wasn’t completely unfamiliar with the project, but we still wanted to provide them with as many insights as possible, so we sent them research documents in advance. We kicked off the project here in Berlin. Aside from clarifying the project’s goals and scope together, Mia (UX Researcher, UX studio) led stakeholder interviews (with users, other agencies etc.), while Anna (UX Designer, UX studio) spent quite some time with our in-house designer in planning their collaboration during the project. Given that the project was based on material design principles and we had a short timeline, there was high-fidelity prototyping from the beginning. While the designers worked on the mobile and desktop prototypes, Mia led usability tests and tree-tested the search filtering system. She also started working on our new, updated user personas and provides ongoing UX audits. What was the team composition? UX studio was in direct collaboration with our CTO, me, and our in-house designer. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? In the end, we received what we had signed up for, so we’re delighted. By the end of the six weeks, we received a high-fidelity, clickable prototype of the revamped and restructured search feature, that was based completely on user inputs gathered by the researcher. We got to these results much faster and efficiently than we would’ve on our own thanks to their extra design and research capacity and UX expertise. How effective was the workflow between your team and theirs? We were in continuous contact with the UX studio via Skype, Slack, and InVision throughout the project. They’d present results during our weekly meetings. What did you find most impressive about this company? We’ve had good experiences with UX studio before, so we weren’t surprised to see their professionalism and dedication once again. Are there any areas for improvement? Due to our short timeline, certain things we started together couldn’t be completed and fully followed up on. --- #### UX Design for Online Lifestyle Website **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: July - Sep. 2017 **Project Summary**: UX studio designed the UX of a magazine web platform. The platform displays content in English and Arabic and is accessible via both desktop and mobile devices.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Head of Technology and Product Management, Gulf Sports Media - Industry: Media - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Sep 12, 2018 **Feedback Summary**: Users found it easy to navigate the unique, attractive platform. UX studio expertly handled tight deadlines and a complex workflow. The team scheduled frequent progress meetings, offered insightful suggestions, and kept the in-house team engaged throughout the entire process. ""UX studio is a young, dedicated, talented team that is ready to make a difference." " **BACKGROUND** Please describe your company and your position there. Sport360 is a multimedia platform that covers local and international sports. We created Sport360.fit, an online fitness and health magazine for women that hosts Arabic and English content. I manage the sports and fitness content, and was also a member of the project team that designed Sport360.fit. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We hoped to extend the Sport360 brand and reach more people who were interested in health, nutrition, exercise, and better living. We wanted to create a platform dedicated to this content and accessible on multiple devices. This would be the first magazine targeted at an audience in the United Arab Emirates. We imagined a platform with practical food tips, fitness tools, and expert resources to engage the community. What were your goals for this project? We wanted to create a platform that offered a unique, enjoyable reading experience with high-quality content. We knew that our value proposition was good and that demand for Arabic health and fitness content existed. We had a tight schedule and wanted to base the design on our user research. The quality of both the content and design was an important consideration.  **SOLUTION** How did you select this vendor? We wanted a UX company with experience designing for media outlets and the ability to deliver our expected results on a tight schedule. Describe the project in detail. UX studio handled the entire product design while communicating with our development team in Spain. Part of the UX studio team came to our headquarters for a kickoff. It was nice to meet them in person and ensure that they understood our company and objectives.  After they updated the rest of their team about the plan and schedule, we began the project. Given the task's complexity, and the fact that they worked on multiple platforms simultaneously, weekly meetings weren't enough. To keep everyone updated, we held quick meetings with their project manager every morning. What was the team composition? The team included two or three people from Sport360, four designers and four researchers from UX studio, and several of our developers. We led the project and consistently communicated with everyone, but UX studio also talked to our developers regularly. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We were happy with the product and user feedback was positive. The final design had a young, fresh look. It's the only magazine of its kind in Dubai. UX studio steadily improved the prototype through user testing. They created an informative and user-friendly platform. How effective was the workflow between your team and theirs? Because of the large team, multiple time zones, and a short timeline, everyone had to work to create an ideal workflow. Coordinating this project was a challenge, but we eventually found tools and methods that worked well. The daily standups were extremely useful. UX studio was transparent; they involved us during every step of the process. What did you find most impressive about this company? We would definitely work with them again. UX studio is a young, dedicated, talented team that is ready to make a difference. They looked at everything with fresh eyes and brought new ideas to the table, which was useful. They were flexible and agile, and they lived up to our expectations.  Are there any areas for improvement? Everything worked well, so I cannot think of anything. --- #### UX Design for Language Learning App **The Project** - Services: UX/UI Design - Project size: Less than $10,000 - Project length: Apr. - July 2018 **Project Summary**: UX studio redesigned a mobile app’s UX and designed a new web app. They created sketches, user journeys, and a prototype for the mobile app, and designed a new landing page, which led to the desktop version. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Xeropan - Industry: Education - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Sep 6, 2018 **Feedback Summary**: The mobile app is much more intuitive than it used to be thanks to UX studio’s expertise and research-centric decision making. They were quick to incorporate feedback and were open with their progress throughout the project. Their nimble approach allowed them to sidestep all unexpected roadblocks. ""They were attentive and flexible, adapting solutions to handle technical bottlenecks on the development side."  " **BACKGROUND** Please describe your company and your position there. I’m the CEO of Xeropan. We’re a startup with a language-learning app that offers a game-based, AI-powered learning experience to users. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We needed someone to redesign our mobile app and build a desktop version. What were your goals for this project? We mainly wanted to reduce churn rate and, in turn, increase user loyalty. Moreover, we were hoping that by improving onboarding it would be possible to enhance our users’ understanding and perspective of the whole app. **SOLUTION** How did you select this vendor? Our developers were supportive of hiring UX studio after working with them at another company. Describe the project in detail. The UX team went through a short preparatory period before kickoff so they were prepared from the very beginning. We discussed our main issues, goals, and scope at the first meeting, and based on that, we finalized a project plan. They started by testing our old app and analyzing our inputs and competitors, which helped refine the user journey. After a week dedicated to sketching and concept testing, they created a prototype, which was tested and iterated over every week. We then decided to redesign the desktop landing page, which eventually led to us designing a whole new web app in the last three weeks of the project. They also gave us suggestions on measurements and possible future changes. What was the team composition? Two of their UX designers worked with our team. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Based on the outcomes of the latest tests, the final design and user flows are very good, navigation is more straightforward, and the whole app is easier to understand. There are lots of new functions, as well as a rationalized information architecture. Thanks to their supportive and helpful approach, we learned a great deal about UX. How effective was the workflow between your team and theirs? We spent a lot of time with the UX studio team, either gathering together in their Budapest office or online meetings, or talking on Slack. They were proactive, open to our ideas and feedback, and reacted to everything quickly. They were also transparent about every stage of the process. What did you find most impressive about this company? I was extremely happy that we chose UX studio and was absolutely satisfied with the results. It was fascinating to see how they worked. They were highly prepared, flexible, and consistent. and showed me how effective user research could be; all design decisions were backed by research, which was inspiring. I learned more about UX in these past few weeks than I ever had in my whole life. It makes me want to work with them again. They came with a lot of UX design and research experience, and our team held a vast amount industrial and technical knowledge and data. The combination of these different backgrounds and areas of expertise created a synergy that helped us progress fast. They were attentive and flexible, adapting solutions to handle technical bottlenecks on the development side. Are there any areas for improvement? I cannot mention anything because I’m completely satisfied. --- #### Redesign and UX for Recruitment App **The Project** - Services: UX/UI Design - Project size: Less than $10,000 - Project length: July - Aug. 2018 **Project Summary**: UX studio redesigned an internal tracking system and provided ideas for future modifications. They took the time to test prototypes on the target market and had quality suggestions for future projects. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project manager, Profession.hu - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Sep 3, 2018 **Feedback Summary**: The UX studio team managed the project in a professional manner within the short time frame of the project. They produced a redesign that satisfied expectations and is user-friendly. They provided transparency throughout the project that made their communication effective and straightforward. ""Their delivery speed week after week was remarkable." " **BACKGROUND** Please describe your company and your position there. I’m a project manager at Profession.hu, a leading recruitment platform in Hungary. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We needed to redesign a section of our internal applicant tracking system on our recruitment site. Our current platform was outdated in terms of functionality and design. We needed a wireframe for our platform and we also needed UI and branding suggestions. What were your goals for this project? We wanted an updated system that had new features, including a matchmaking algorithm. We wanted the internal platform to have an applicant tracking system that could be used for recruiters. **SOLUTION** How did you select this vendor? UX studio was given an invitation to an RFP because we had personal connections with their team and had heard positive things. After two rounds of presentations, we chose them because they had the best proposal. Describe the project in detail. The designer and researcher from UX studio introduced us to a practical, structured design framework. We had a meeting before the project began to help prepare them for the actual kickoff. We discussed the most important elements including business goals, value proposition, user journey, etc. Time was limited during the project so the scheduling was done cautiously. Their team spent two weeks prototyping and testing with our target audience. They came up with ideas for product improvement and suggested many new features.  We had weekly meetings for updates on their progress throughout this time. What was the team composition? Five members from our team worked with two people from their UX team at UX studio. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The new flow and processes are straightforward and user-friendly. They provided many other suggestions that we are looking to implement in the future because of how satisfied we are with the final outcomes. How effective was the workflow between your team and theirs? They were very transparent about what was happening on their side so we always knew where we stood in the process. Both our team and theirs provided opinions and insights at each meeting. Although it was a short project, we stayed within schedule. What did you find most impressive about this company? We loved their laid-back style and mindset. They were well-organized and we appreciated their transparency throughout the process. The team communicated openly and professionally. Their delivery speed week after week was remarkable. We are 100% satisfied with the quality of their work. Are there any areas for improvement? I can’t think of any major issues, but sending a memo after each meeting could be helpful. --- #### UX Design & User Research For Smart Accessibility App **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: May - June 2018 **Project Summary**: Within a short time frame, UX studio conducted multiple rounds of user research to improve a transportation accessibility app. They used their findings to create a prototype for future app changes. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-founder, Route4U - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 2, 2018 **Feedback Summary**: UX studio’s findings garnered enthusiastic praise from internally. They provided counsel on how to approach future development, offering crucial insights into the end-user’s experience. Transparency and communication were keys to their success.  "“They were able to use their research to help us prioritize our development.” " **BACKGROUND** Please describe your company and your position there. I’m one of the co-founders of a sidewalk navigation app startup called Route4U. We’re dedicated to making the world accessible for people with wheelchairs. Our app uses community-generated information to map out cities based on wheelchair accessibility and pedestrian infrastructure. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We needed resources for a short-term project geared toward improving our app’s end-user experience. By the end of the project, we wanted a detailed prototype, a few design suggestions, and comprehensive user research. What were your goals for this project? We were collaborating with the City of Dublin as part of the Smart Dublin Project, which seeks to make city-wide pedestrian infrastructure more accessible. To do this, we needed to learn more about why our users used our app and sought ways to engage able-bodied people to use it, too. **SOLUTION** How did you select this vendor? Due to the nature of the project, we sought an agency that had a rigorous research process. UX studio had a good reputation, so we went with them. Describe the project in detail. Over a five-week period, UX studio gathered a large volume of user insights. They met with key stakeholders from the city council, conducting in-depth interviews with disabled people and representatives from associations that help them. They then mapped out the transportation problems that disabled people and their helpers faced on a daily basis. Based on their research, they helped us identify business and user priorities for future development. They gathered all of their important insights and suggestions, including a value-impact matrix based on the Kano customer-satisfaction model, and presented them to us in a series of workshops. Finally, they designed a prototype that included gamification elements to encourage able-bodied users to engage with our product. We plan to go over their prototype with our development team to execute changes to our app. What was the team composition? We worked closely with a UX designer and a UX researcher. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? It was important to us that UX studio backed all of their suggestions with research. Despite the time constraints, they gave us significant insights for future development. The city council also appreciated working with them. How effective was the workflow between your team and theirs? It was easy to work with them. We had weekly meetings and communicated via Slack. They were transparent and involved us in the ideation and decision-making processes. What did you find most impressive about this company? They were able to use their research to help us prioritize our development. Furthermore, they worked quickly and challenged us with thought-provoking questions. We were satisfied with their design and suggestions but could have used even more of them. Are there any areas for improvement? It would be beneficial if UX studio suggested reading materials for their clients to ensure that they understood the reasoning behind their decisions. At times, I felt like I lacked the UX design experience to understand the root of our issues. It would have taken too long to explain everything during meetings, so I would have appreciated other learning resources. --- #### UX Consulting And Research For Recruitment Platform **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Nov. 2016 - Oct. 2017 **Project Summary**: UX studio provided consulting services for an in-progress MVP. They did market research on competitor analysis and user insights. They made several suggestions in a series of sprints. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CPO & Co-Founder, Talent Deck - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 7, 2018 **Feedback Summary**: Their research and overall service met expectations for quality and helped realize the original vision. Despite time zone differences, they created an effective collaboration with honesty and transparent communication. UX studio worked quickly in a rigorous environment for a great price. "“We appreciated their honesty and transparency, which enabled both teams to challenge one another…” " **BACKGROUND** Please describe your company and your position there. I am the Chief Product Officer and Co-founder of Talent Deck, a staffing agency for the technology sector. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We had a tool that was not yet a minimum viable product (MVP). We needed a vendor to do research on user needs, the job-matching market, and strategic UX implementations. What were your goals for this project? We wanted to gain new insights into our product, business model, and overall strategy. **SOLUTION** How did you select this vendor? I followed their blog for a while before reaching out. Based on the content, they seem like a great fit for our company and values. Describe the project in detail. We had a kickoff meeting to define goals expectations to plan the project in detail. Initially, we focused heavily on market research, competitor analysis, and user insights. Working in weekly sprints, UX studio conducted field research and held weekly strategy sessions, making several suggestions about potential directions for the project. What was the team composition? The team included a UX researcher and a UX/UI designer. I was their main point of contact on our team. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Their service met our expectations for quality and price. The team dynamic was great. How effective was the workflow between your team and theirs? The company worked closely with us to bring our vision to reality. Even though we had some time difference challenges, communication was still effective and efficient. In addition to Skype and Slack, we communicated via in-person meetings, which included weekly project reviews. What did you find most impressive about this company? We appreciated their honesty and transparency, which enabled both teams to challenge one another openly throughout development. We were satisfied with the quality; their team worked quickly. Are there any areas for improvement? UX studio made occasional typos and grammatical errors on reports, likely due to the language barrier, but this was only a minor problem. Otherwise, there weren’t any problems. We were extremely satisfied and would work with them again. --- #### UX Design for a Web-Based MBSE Tool **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Mar. - Apr. 2018 **Project Summary**: Collaborating with in-house developers, UX studio’s team designed the UI for a prototype engineering tool, creating a more accessible interface and overseeing user tests to refine the software’s usability. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, IncQuery Labs - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — May 28, 2018 **Feedback Summary**: Internal stakeholders praise UX studio’s design for its modern feel and accessibility. They strategically divvied the work between design and research teams, which enabled them to offer crucial user insights. Their observations proved critical in turning strict time lines into a functional demo. "“Despite limitations in our methodology, they were able to bring creative ideas to the table.” " **BACKGROUND** Please describe your company and your position there. I’m the co-founder and CEO of a software development company called IncQuery Labs. Our firm has over 50 years of total research and development experience in model-driven engineering. We work with clients from all over the world and are part of the open-source software ecosystem. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We were working on developing a web-based prototype engineering tool. It’s a new generation model-based system engineering (MBSE) technology that allowed users to scale out engineering tools with web technology. However, the software was 10 years old with major usability issues; and it was in desperate need of a redesign. We wanted to migrate the tool to the web and modernize its look with a friendlier, easy-to-use interface. As a result, we approached UX studio to focus on the UI and user interactions. What were your goals for this project? We had five weeks to develop a concept and create a design for a product demo. Given the short time frame, we initially limited the scope to design work. But once we started the project, they assigned a UX researcher to provide insights throughout the process. We expanded their role to include usability testing. **SOLUTION** How did you select this vendor? Another firm that had worked with UX studio before referred them to us. Describe the project in detail. They provided two main teams: the UX team and the UX researcher. Both teams worked in close tandem with our internal developers to finalize the concept and create the design for our product demo. The UX team focused on the prototype and designs, honing in on smaller interactions and functions that would make the software more user-friendly. While they worked on the interface, the researcher immediately started usability tests. Because the product was interaction-heavy, we decided to conduct user tests in one block. We allotted two weeks for the researcher to lead eight user tests. He collaborated closely with our developers, delivering insights about the tool’s accessibility, which we incorporated into a working demo. What was the team composition? Their team consisted of a designer, developer, UX researcher, and an expert. They coordinated closely with our in-house developers, including myself. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Changing an MBSE tool was no easy task; there were strict rules that we needed to follow, so our creativity was limited. With UX studio’s support, we managed to give a fresh look to the interface and improved its usability. Not only did the team allow us to develop and test a mock-up, we were able to test a working demo, which proved to be extremely useful to the overall design process. By the end of the project, we ended up with a highly improved product in terms of usability and design. How effective was the workflow between your team and theirs? They collaborated closely with our team, attending weekly in-person meetings and providing new insights They wanted to ensure that it was possible to develop their designs, so they maintained constant communication with our developers as well as our designer and business leaders. We used an agile methodology, which suited our workflow well. While they clearly defined their process, we were able to modify it based on our project needs. In terms of daily back and forth, we used Slack and Skype to coordinate. What did you find most impressive about this company? Compared to other design firms that we’d worked with, we were satisfied with UX studio’s professionalism and quality of work. Not only were they flexible and communicative, they took the time to understand our product in order to give the best solutions. Despite limitations in our methodology, they were able to bring creative ideas to the table. Their teams also worked in pairs, which allowed for productive, quick interactions and more in-depth observations. Are there any areas for improvement? There were times when I felt that they could have made more creative/artistic decisions, but they ultimately delivered an exceptional final product. --- #### UX Design & Research for Health Tech Startup **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Aug. 2017 - Ongoing **Project Summary**: To better understand user needs and develop a UX-centric product, UX studio conducted extensive field research and user testing before creating a design and collaborating with an in-house team on development.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP Engineering, ArcSecond, Inc. - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 18, 2018 **Feedback Summary**: The research produced valuable and impactful insights that directly influenced product development. UX studio seamlessly integrated with the internal team by communicating regularly, offering a creative design thinking methodology, and participating wholly in bi-weekly meetings and progress demos.  ""They are a solid, flexible, and professional team that delivers highly valuable research results."  " **BACKGROUND** Please describe your company and your position there. I am the co-founder and vice president of engineering of ArcSecond, a technology startup that combines wearables and internet of things (IoT). We have teams of engineers based in San Diego and Budapest, with a few other team members in the UAE. With a focus on building frictionless and visceral experiences from a user standpoint, our wearable and IoT platforms consist of cutting edge hardware, software and cloud-based products that support multiple markets.  **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We worked with UX studio on a wearable health-tech solution. We hired them to conduct an extensive user research and field study in multiple UAE hospitals, then create a user-centric design based on their findings.  What were your goals for this project? Our goal was to have a better understanding of our target audience’s needs. We wanted to use the insights from physiotherapists and patients to design an end-to-end minimum viable product, including the UI and an interactive design.  **SOLUTION** How did you select this vendor? UX studio’s mature online presence caught our attention: each blog post, video or other publication offers valuable information not just about UX, but about building business in general. We have quickly learned that their frequent tips and the quality of their content prove not only that they follow the latest trends, but that they are also learning the foundations of building a sustainable business and leading by example for other companies. Describe the project in detail. After an initial meeting with our CEO and UX lead, the UX team was introduced to our development team. We discussed the characteristics of the technology we would be working with and they presented us with their working methods and expected outputs. Our cross-functional team, which included developers, UX researchers, and designers, carried out field research collaboratively. Multiple methods were used to explore user needs, such as engaged interviews, observation, and user tests. It was amazing to see real users interact with our product. After the field study, the UX team continued mapping out the user workflow, building prototypes, and conducting user testing. Ideas and product iterations continued to evolve based on test results, but we kept the team structure throughout the whole project, working in bi-weekly sprints. Every week started with a product planning session attended by the whole project team, and the UX team presented their progress in bi-weekly product demos. After careful consideration at the conclusion of the product discovery phase, our company pivoted toward a broader product strategy, resulting in product and workflow improvements. What was the team composition? The team consisted of two UX researchers and one UX designer from UX studio and, from ArcSecond, a project manager (PM), UX lead, development team, and the CEO. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? UX studio’s highly valuable user insights from the field research and user feedback helped us shift in a better product direction, and their core interaction design allowed us to create a more seamless experience. Their introduction of design thinking methodology to our development team was eye-opening, especially among the engineers; it had a positive impact on our workflow, overall communication, and the final product. Throughout the whole process, they were flexible and responsive to changes and open to feedback. How effective was the workflow between your team and theirs? We established a collaborative relationship with UX studio early on. The PM translated our company’s mission statement into product strategy and high-level product specifications and incorporated our technical and UX feedback. The UX lead then developed those specifications into the design strategy, working closely with the UX studio design team. The functional prototypes we built with their UX team resulted in more reliable user test results, and they constantly communicated with us, our designer, and our business leads to make sure their design was feasible.   What did you find most impressive about this company? They are a solid, flexible, and professional team that provides efficient communication and delivers highly valuable research results.  Are there any areas for improvement? Involving members equally in the process was difficult due to the size of the group, and there were some initial mistakes in the mockups. However, their effective communication and proactive approach allowed us to get back on track and we now see progress every week.  --- #### UX and UI Design for Fintech Startup **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Mar. - May 2018 **Project Summary**: UX studio did UX research, updated a product demo with the results, and refreshed branding. They went through several iterations of user-testing, discussion, and change implementation, and designed a new logo. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Co-Founder, Payment Courier Ltd. - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — May 16, 2018 **Feedback Summary**: UX studio delivered a fully functioning prototype in time for an international conference. They used project management tools to receive real time feedback and communicate effectively. Although they would benefit from expanding their copywriting service, their focus on testing makes them stand out. "“We enjoyed how they tried to understand the needs of our customers, and tried to make the product better for them.” " **BACKGROUND** Please describe your company and your position there. I’m a co-founder of Payment Courier, a fintech startup. Our solution allows merchants to easily integrate split payments and delegated payments into their  checkout flow. We allow customers to invite their friends to participate direclty in their checkout and share the costs. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We needed to update our software demo based on user research, as well as refresh some aspects of our branding. What were your goals for this project? We wanted to have all the findings and updates completed in seven weeks, in time for an upcoming financial conference in the U.S. **SOLUTION** How did you select this vendor? I read the book that the CEO of UX studio wrote a while ago. He seemed to understands how to UX research properly, and we needed all this done in a very short timeframe. Describe the project in detail. We started with a full-day, kick-off workshop to go through the main assumptions, goals, and issues to be resolved, as well as to plan the project accordingly. The UX team started with analyzing our demo and by doing user tests, the results of which served as a basis for later work. We iterated the demo together, and then they presented the first “look and feel” designs, which allowed us to start prototyping a new version of the software. They tested not only the functionalities, but the UI as well. In the following two weeks, they created a wireframe for the desktop and mobile versions. In the end, the UX team gave us a fully functioning prototype, and a collection of new design elements. We had meetings with them every Monday, they would update the designs on Tuesday and Wednesday, and we’d discuss the changes on Thursday, after which, they went on to testing. They carried out two to four user tests every week, and based on the outcomes of testing, they would iterate the product by the end of the week. We would discuss outcomes the next Monday and then the next sprint would start. What was the team composition? We worked with a UX researcher and one other team member. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We’re very satisfied with the final design. By the end of the process, we got a clickable, functioning prototype, for both mobile and desktop, along with a final UI kit. We also have a refreshed brand image and a new logo. We're happy that we’ll be able to present the demo, with great confidence, at a very important international conference. How effective was the workflow between your team and theirs? We found Invision’s commenting function really useful, and we used it a lot, along with the Agile process. Outside meetings, most communication was carried out via Slack. UX studio works in weekly design sprints, which made planning easy and constantly brought new results. What did you find most impressive about this company? The user tests resulted in really helpful feedback. We also loved the flexibility with which the UX studio team looked at our software, and their daring to change things that we thought were rock solid. By tearing down the obsolete parts of our UI, our software became much better. We were also 100% satisfied with the team’s communication and transparency, and the agile and proactive approach they worked with. We enjoyed how they tried to understand the needs of our customers, and tried to make the product better for them. Working with UX studio and answering their questions during the meetings helped us think things through. They completed all the tasks with great professionalism and enthusiasm, but they did more than that: they helped us with additional strategy and design-related suggestions. We now have a lot of additional user insights that we can implement later.  Are there any areas for improvement? They should’ve involved more of their team at the beginning of the project so we could go through some of their ideas. It might’ve helped us find solutions to our problems quicker. We also felt that copywriting should be a more core part of their business. These are, however, only small observations. On the most part, we were extremely satisfied and would definitely work with UX studio again. --- #### Website Redesign for Quality Solution Provider **The Project** - Services: Web Development - Project size: $50,000 to $199,999 - Project length: May 2017 - Mar. 2018 **Project Summary**: UX studio researched and designed a UI as part of a website redesign for a global automotive solutions company. They performed user interviews to understand customer needs and produced weekly iterations. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Digital Marketing Specialist, TRIGO Group - Industry: Automotive - Client size: 10,001+ Employees - Review Type: Online Review - Verified **The Review** — May 8, 2018 **Feedback Summary**: The design was delivered and the website is going live in May. UX studio accurately reflected business objectives in their work and ensured simple integration through full-team collaboration. They instilled a strong dedication to idea-generation and promoted transparency, as well as mutual growth. "“They consistently delivered more than expected, and did so with a flexible and open attitude…” " **BACKGROUND** Please describe your company and your position there. I’m the Digital Marketing Manager at TRIGO Group, a global player in the quality automotive, aerospace, and transport solutions industry. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We needed to redesign our global website. We were also looking for business analysis to better understand the needs of our target group. What were your goals for this project? We aimed to create a new online presence that not only communicated our value proposition and service range better than our current site does, but also pleased visitors with an easy and understandable structure and visual design. **SOLUTION** How did you select this vendor? We wanted to have a better overview of why and how people use our website, and what we can do as a company to improve this experience. This is why decided to hire an experienced UX company, instead of a normal web design team. We had heard about UX studio before, and they have a reputation for precise and good-quality work, no matter the industry. Can you go into detail about the services they provided and the scope of the project? We wanted to gather a large number of user insights before we actually designed the UI, so the researcher from UX Studio did interviews and usability tests to understand stakeholders’ and customers’ needs. After each round of research, they incorporated the findings into weekly prototype iterations. What was the team composition? We worked with one designer and one researcher from UX studio. **RESULTS & FEEDBACK** Can you share any information that demonstrates the impact that this project has had on your business? The new website is under development, and the launch date is set for May 2018. The new website restructured the content and services provided by the company. It brought significant change and incorporated new business objectives. How was project management arranged and how effective was it? Thanks to weekly sprints and iterations, we felt synchronized from the beginning of the project. UX studio’s team helped us look at web development in a more structured and organized way. We hope to continue utilizing the Agile methods they showcased for us during this project. During the whole process, their team was in regular communication and collaboration with our developers, making sure that the final design could be seamlessly integrated into our already existing IT solutions. What did you find most impressive about this company? Their flexibility and agility took us by surprise. They consistently delivered more than expected, and did so with a flexible and open attitude, as well as very clear communication. The team at UX studio has mastered idea-generation and finds solutions to problems within a limited timeframe. They not only advised us from a UX point of view, they also took the time to gain an understanding of our industry, business model, and the challenges that come with it. We also liked how transparent their team was. Are there any areas where they can improve? During a project this long, it’s normal to sometimes doubt the progress you’ve made or the distance yet to go. We sometimes had miscommunications or disagreements within the team, but given the realities we had to work with, we couldn’t be happier with the result. --- #### Redesign for Web Platform **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: Nov. 2017 - Mar. 2018 **Project Summary**: UX Studio worked on the UI and functionality redesign of a web platform, focusing on the flows and layouts of the desktop, mobile, and tablet versions. **Review Rating**: 4.5 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Online Marketing Manager, Libri-Bookine Zrt. - Industry: Retail - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — May 7, 2018 **Feedback Summary**: Improving the layout, menu structure, and checkout processes, the work ensured the platform is easier to use and navigate. The team managed the project effectively, working in sprints to keep track of the weekly process.  "“We also liked the weekly meetings and research.” " **BACKGROUND** Please describe your company and your position there. I’m Online Marketing Manager at Libri-Bookline, a large bookstore in Hungary that features Hungarian and foreign paperback and e-books, audiobooks, music, and films. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We wanted to redesign our platform, mainly the UI but also a few functionalities. We had collected a large amount of user feedback over the years that we wanted to incorporate. What were your goals for this project? We were looking to achieve a more youthful look and increase our conversion rates through improved usability. We needed the platform updated for different devices—desktop, mobile, tablet. **SOLUTION** How did you select this vendor? We selected them via a tender. Describe the project in detail. They helped us redesign some of our flows and layouts—we created a more modern look and more user-friendly surface. In the beginning, we had a kickoff meeting, which was very useful because we had the chance to walk them through our business model and the pains our users were experiencing. They wanted to understand our business objectives and also any potential technological limitations.  The project then had two phases.  From November to December, we focused on the redesign of the desktop version. Then, from December to March, we moved onto the mobile app and improving its processes, especially the checkout process.  What was the team composition? We worked with two people: a designer and a researcher. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? They managed to redesign our existing platforms for multiple devices. They improved the layout and menu structure, as well as our checkout processes. They made suggestions and plans for the future that we can later implement. We’re satisfied with the design. How effective was the workflow between your team and theirs? During the project, they worked in sprints, so they gave us updates on the progress every week. This was useful because we had a better overview on what was going on and they also brought new research findings to us each week. The workflow and communication were good. What did you find most impressive about this company? We liked the fact that they work in couples. This makes balanced communication easier and we didn’t have to rely on only one person. We also liked the weekly meetings and research. What they designed one week, they tested the next, which was great for fast iterations. Are there any areas for improvement? Although we understood that their main focus was on the design, some of the suggestions they made were not entirely valid from a business point of view. Also, their administration of each individual task could be improved—maybe some better tools could be used for this. Problems didn’t occur very often though. Most of the time, communication was good. --- #### UI/UX Design For Healthcare Education Startup **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Apr. - July 2017 **Project Summary**: UX Studio provided UI and UX design services, working on the user flows and refreshing the brand’s identity.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Chief Product Officer, InSimu - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Apr 25, 2018 **Feedback Summary**: Their designs were excellent, delivered on schedule, and with developments adhering well to the established weekly schedule. They were proactive, communicative, and enthusiastic about the project throughout.  "“They delivered very high-quality work that we are still using to this day.” " **BACKGROUND** Please describe your company and your position there. I’m a product officer at InSimu. We’re startup developing an app that is a healthcare education tool, where users can simulate medical care by diagnosing virtual patients. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX Studio? We had an MVP, but in order to fit the product to users’ needs, we wanted to redesign the UI and refresh the brand’s identity.  What were your goals for this project? We needed all our user flows and the whole UX revisited, then paired with high-quality UI design. **SOLUTION** How did you select this vendor?  We attended a conference where their CEO was one of the speakers. We really liked his speech about the importance of research-based design as well as the case study he presented. We went to talk to him and eventually decided that we would like to work with them. Can you go into detail about the services they provided and the scope of the project? They did the UX and UI design for our mobile and desktop apps, as well as the UI design for our tablet version. There was a one to two-week discovery phase, where the team got to know us and the product, gathered user insights, and presented some mood boards and sketches. We then started wireframing the mobile and then the tablet apps. After the UI phase started for these platforms, they started focusing on wireframing the desktop version. They created high-fidelity prototypes and a full design to handover to our developers.  Meanwhile, we also held one or two strategy workshops where we looked at customer pain points and then discussed feature prioritization. The UX studio team was very proactive, helping us with different techniques. They also helped plan future steps making suggestions on how to further improve the product after our collaboration ended. What was the team composition? There were four people closely involved in the project, two from their team and two from ours. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? Collaborating with their team was very easy. We were always informed about everything and the weekly meetings were great. They delivered very high-quality work that we are still using to this day, all on a tight schedule. We also liked that they were proactive, constantly coming up with new ideas. We would definitely consider working with them in the future. How effective was the workflow between your team and theirs? We were very efficient with time. New developments came every week and we managed to synchronize our schedules very effectively. The team was very transparent and kept us informed about everything. What did you find most impressive about this company? They were really fast at getting up to speed with the requirements of building a product for such a specific market. We appreciated their agile approach—they like getting things done, just like we do. They should definitely keep this speed and their youthful enthusiasm. Are there any areas for improvement? As we are mainly focusing on a foreign audience, we would have appreciated more customer insights from these groups, as well as more user insights coming from our specific target markets. --- #### UI Design for HR Events Organizer **The Project** - Services: UX/UI Design - Project size: $50,000 to $199,999 - Project length: Jan. - Apr. 2018 **Project Summary**: UX studio designed the frontend of a website that features international business conferences. Their team created a development roadmap based on stakeholder interviews. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Technical Director, UNLEASH - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Apr 24, 2018 **Feedback Summary**: UX studio gave clarity to the development phase and boosted employee morale. They quickly adapted to changing requirements while maintaining consistent communication and a seamless workflow. "“We learned a lot from working with UX studio.”" **BACKGROUND** Please describe your company and your position there. I am the technical director a company that hosts events on the future of work. Our events are held in London, Las Vegas, and Paris, attracting thousands of decision-makers in the industry. We are proud to be the market leaders in this field. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We have been struggling to create a website plan that fulfills the requirements of both our employees and end clients. What were your goals for this project? We wanted a world-class product that would help us become the number one online platform for the future of work. **SOLUTION** How did you select this vendor? Our team searched for talented web and UI designers with absolute references. UX studio was the top candidate. Describe the project in detail. Initially, their team interviewed our stakeholders and collected requirements. Based on employee and user interviews, UX studio created a detailed and insightful report about the problems we were facing. Their UI designer then worked closely with our designer to create spectacular website mock-ups. The project is now in the development stage. What was the team composition? We were assigned a UI designer and a UX researcher, but the entire UX studio team was involved in our project. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We were completely satisfied with UX studio’s work. For one thing, our development team gained a lot of motivation when they received the new website mockups. Company morale has increased, thanks to the work of Zsolt (Author, UX studio) and Bence (Author, UX studio). Overall, it was a great experience. How effective was the workflow between your team and theirs? They were available at any time for questions and updates. We mostly communicated over Slack. Working with agile methodologies, we had weekly meetings with organized agenda and reporting. What did you find most impressive about this company? We learned a lot from working with UX studio, so we plan to reach out to them for future projects. They adapted well to rapidly changing requirements. --- #### UX/UI Design For TV Streaming Services **The Project** - Services: UX/UI Design - Project size: $50,000 to $199,999 - Project length: May 2017 - Feb. 2018 **Project Summary**: As part of a redesign, UX studio integrated an HbbTV platform to smart TV and various other devices. They also developed a video streaming service and created a wireframe based on consumer behavior and market analysis. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Online Marketing Specialist , Antenna Hungaria Zrt. - Industry: Telecommunications - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Apr 10, 2018 **Feedback Summary**: The video streaming service is currently live to customers and has paved the way to further develop the sports streaming market. The team's dynamic and flexible workflow eased collaboration. Their innovative business strategies created through researched consumer data are hallmarks of their work. ""It is no surprise we came back to them with multiple new contracts as we were very content with their work." " **BACKGROUND** Please describe your company and your position there. I am the product development manager of the Pay-TV division for Antenna Hungaria, one of the biggest players on the telecommunications field. We offer national radio, television, satellite program broadcasting, and distribution and infrastructure services.  **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire UX studio? We hired UX studio to solve several digital challenges. We wanted to redesign existing products and create new ones while having a unified but refreshed brand identity. We wanted to base this all on solid research.  What were your goals for this project? We need to adapt to the technological advancements of the 21st century and make our digital content available everywhere. It was a priority for us to design products that our viewers actually want to use. We wanted to offer a wide range of streaming and over-the-top (OTT) content on different platforms. Our aim was to create a new, more enjoyable, and fully personalized viewing experience for our customers. With a sports app, we are targeting a specific segment in Hungary, sports fans who do not want to solely rely on TV channels. **SOLUTION** How did you select this vendor? We heard of UX studio before, so we decided to reach out to them directly. They previously worked on HBO’s streaming service and other telecom apps as well, so we knew that they had experience in this business. We were very content with the outcomes of our first project together in the beginning of 2017, so we decided to stay with them for a total of four different projects. Describe the project in detail. At the beginning of each project, the UX team started off by analyzing the current market situation, business goals, and users' needs. They met with us every week to define user personas and relay researched consumer behavior done mostly through user interviews. As they started the design phase with wireframing, they came back to us every week with new research findings to make sure we are always in the loop. UX studio redesigned our HbbTV platform for different devices, including smart TV. They also designed an on-demand video streaming service from scratch. They worked for two-to-three months on each project.  What was the team composition? UX studio provided a designer, researcher, and a developer. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? We are happy with the outcomes so far. Most of the applications and platforms designed by UX studio are now implemented and available for our customers. We now possess Hungary’s first sports streaming app. With these new products, Antenna Hungaria is apt and able to compete in this market. We were really happy with UX studio after each project. How effective was the workflow between your team and theirs? UX studio’s approach and work methods brought a nice change to our existing workflows. As a state-owned company, their dynamic and flexible way of work was refreshing. We liked their idea of “design sprints”, which brought novelties every week. The team was also very fast in incorporating new ideas. They were also very proactive, suggesting ideas about not only design, but our business model as well. They made collaboration was easy. What did you find most impressive about this company? With decision-making within the team being slow at times, we liked that the UX studio team brought a new approach to us. They often made several versions from one thing, and they brought new ideas to the table all the time. For example, based on the data analysis, they suggested a completely new subscription strategy for us. It is no surprise we came back to them with multiple new contracts as we were very content with their work. Are there any areas for improvement? They could improve their documentation of designs. It was sometimes hard for us to follow what changes happened when. This was a minor issue and on the whole, we were completely happy with UX studio’s team and their performance. --- #### UX Design for Travel Deal Website **The Project** - Services: UX/UI Design - Project size: $50,000 to $199,999 - Project length: Sep. 2015 - Ongoing **Project Summary**: UX Studio worked with internal engineers to redesign and implement new and improved UX in iOS, web, and Android apps. They assisted in user journey, research, responsiveness, wireframes, and more. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Flight Search Engine - Industry: Hospitality & leisure - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jul 7, 2017 **Feedback Summary**: After UX Studio’s implementations, the booking rate for each lead increased by up to 200% in the app. They’re a collaborative and communicative team, making project management easy. Though not everyone on the team is equally proactive, they are responsive, and offer valuable ideas and suggestions. ""[They] give great insights on how we can improve our designs and business."" **BACKGROUND** Introduce your business and what you do there. My company is a flight search engine that buys airline tickets from multiple partner sites, including the biggest Western European travel agencies. I am the product manager, which means I'm responsible for solving the highest priority problems, UX or business-wise, improving the user experience, and creating new features or adjusting current ones. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with UX Studio? When I arrived at UX Studio, we didn't have actual user feedback, and we realized that we were basically flying blind without it. We wanted to hire a UX researcher, but the market is unsteady, so we decided to hire an external agency instead. We had our platform in place, so we just needed someone to come in with a user experience perspective to help us redesign some of the aspects. **SOLUTION** What was the scope of their involvement? We have an iOS app, but it’s quite old, and we haven't touched it from a UX perspective. Right now we’re focusing on our web and Android apps. UX Studio has worked on multiple projects with us, and our Android project was either the first or second project we worked on together. We built the Android app from the ground-up. We didn't keep anything, design or technical-wise, from the previous application, so UX Studio had to redesign the whole user flow for web and mobile devices, which means that every step of the user flow had to be redesigned. They made major refurbishments to our web flight results page, which had to be responsive, so we had to do different screen resolutions and use different use cases. UX Studio basically helped us define how we should build up, how we should define the information hierarchy, and how to make sure we drive the user’s focus where we wanted. They didn't just help us with the user research; they helped us get design resources as well. They did initial user research where they identified the problem, and then they came up with wireframe-designed solutions and worked closely with the engineers to make sure that what they test and design is the deliverable we needed. Once our engineer delivered the modifications, then we tested them on real users. Basically we had quick iterative loops, once or twice a week, where we got feedback on what we delivered on the website and what we were planning to deliver. How did you come to work with UX Studio? It didn't take us long to find UX Studio. We felt like one of our partner agencies, a design agency, wasn’t giving us the necessary effort on our UX, and we also needed the research component. So we started researching Hungarian UX agencies. One of our colleagues had a friend who owned or founded UX Studio, and we had a couple of interviews with them. They convinced us that they were good at what they’re doing, and they had what we were looking for. We also found that UX Studio had the best potential. We had a pilot project, which included a rewrite of our Android application. The pilot ended up quite well, so we continued to work with them. How much have you invested with UX Studio? We had different contracts and people involved during our work with UX Studio. We spent between €4,000 ($4,600) and €7,000 ($8,000) a month, and we’ve worked together for about 18 months. What is the status of this engagement? I think we have been working together for at least 1 ½ years now, and we’re still working together. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We managed to increase our booking per lead 100% to 200% through our application, which is quite good. Now we’re working on increasing the business we do through the web, which is already doing quite well. We’ve had a fairly significant increase in conversions. How did UX Studio perform from a project management standpoint? Depending on our contract and how much research we needed, we had one or two part-time designers and UX researchers, or some kind of combination of part-time designers and researchers. So we usually had meetings with 2 people from UX Studio. I think they hold meetings on a weekly basis with their colleagues and brainstorm about problems with which they are struggling. I think it was really helpful in some cases. It was a bit rough in the beginning, because it was new for us to have that level of involvement in our processes, so we also had to change and act accordingly. As I see it, when we had any kind of feedback on what we wanted to change or what we missed from their process, they acted immediately. They were very responsive and proactive, and they had a lot of suggestions for how we could improve our design and design workflow. They also introduced us to a tool that would help with that. Now we are feeling a better cooperation with both UX Studio and our own internal designers. What did you find most impressive about UX Studio? What I really like about UX Studio is that they rotate their designers to make sure that any member can easily be replaced by anyone else in the studio. I noticed quite often that if one of the designers or UX researchers had to be away from work for a certain period of time, then someone else could jump in and easily catch up in a few days or a week and continue to be a full and valuable member of the team. They’re flexible, and I think that adds great value. They also give great insights on how we can improve our designs and business. They were also quick to understand our business. Are there any areas UX Studio could improve? As I mentioned, they have multiple designers who work for them, and there is a big difference in terms of personality and proactivity among these designers. Everybody is equally good at everything we needed, but some of them are better at reorganization or proactivity. Some of them push us to change our processes, and some of them are more proactive than the others. Their latest designer was to improve our design processes and suggest new ways of working. Sometimes they have problems with getting users who are good matches for our user group. Because we are working mostly in the French market, we need French people or foreigners who travel. But in Budapest it’s quite hard to get the usual French people. I think this is one problem they face a lot and they have to solve. --- #### UX Design for Security Software **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: June 2016 - Feb. 2017 **Project Summary**: UX Studio prepared UI designs and wireframes for a web/mobile home-security app, collaborating with in-house developers as well as conducting broader field research, user interviews, and testing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Project Manager, Ultinous - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 28, 2017 **Feedback Summary**: After its initial launch, the product pilot has received praise from stakeholders and increased interest from customers. Through UX Studio’s interface designs and real-time user feedback processes, the product is poised to succeed in the Hungarian market.  ""We’ve worked with many other outsourced teams, but I appreciated UX Studio the most."" **BACKGROUND** Introduce your business and what you do there. We are a small startup in Hungary. We have developed a number of tools and technologies, including facial recognition. We have two product lines: one for the retail industry, and one for home users. I am the product owner of our home security system. It uses a camera and sends notifications to users in the event of a break-in or a similar event. The system is based on deep learning and can send customized notifications. We are still in the development process for it. We plan to sell the service itself, not the hardware behind it.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with UX Studio? We don’t have a designer in the company, which was our first challenge.  **SOLUTION** What was the scope of their involvement? UX Studio has provided design and wireframing work, as well as insights into user interfaces. They helped us a lot in that area. They created designs for our web and mobile application and performed a lot of field research, user interviews, and testing. We had a three-person team from UX Studio’s side, including one designer and two researchers. The development was handled on our side, and it was a bit of a challenge for UX Studio to work with our programmers, but they did a great job. Some developers can be peculiar, so talking in the same language may not be easy. UX Studio advised us on many issues and created a great environment. We’ve worked with many other outsourced teams, but I appreciated UX Studio the most. In collaboration with UX Studio, we created all the elements of our interface, like the notification system, video player components, account settings and so on – for the web and mobile apps. They tested every new design, giving us feedback in real-time from actual users. We had something in mind but hadn’t approached potential customers yet. How did you come to work with UX Studio? We received a recommendation from a friend. There is also a lot of information about UX Studio in Hungarian media. They are seen as one of the best UX companies in the country. UX Studio has a great methodology and can provide a full team for the work. We’ve implemented many of their methods and learned a lot from their team. How much have you invested with UX Studio? The cost of UX Studio’s work was around $35,000–$40,000 in total. What is the status of this engagement? We started working with UX Studio around June of 2016. The project was concluded at the beginning of February of 2017.  **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or impact of the engagement? Our product is a bit complicated, as the retail platform is based on the home version. We have launched a pilot version for the retail product, and it has been used and appreciated by customers. It’s easy-to-use and functional. The stakeholders in our company have also liked it. How did UX Studio perform from a project management standpoint? They delivered everything on time and within budget. UX Studio was proactive and worked closely with our team. I acted as project manager and received everything in due time after making a request. What did you find most impressive about UX Studio? They differentiate themselves from other companies through their methodologies. UX Studio is a great company, compared to the other ones I’ve seen in the Hungarian market. I’ve had a great experience with them, and I highly recommend UX Studio to others. Are there any areas UX Studio could improve? They asked us this question also, and we couldn’t answer it. Nothing comes to mind.  --- #### UI Redesign for Call Center Software Company **The Project** - Services: UX/UI Design - Project size: $50,000 to $199,999 - Project length: Mar. 2016 - Mar. 2017 **Project Summary**: UX Studio redesigned the user interface for cloud-based software that helps call centers receive calls and chat messages. They researched user needs and designed the agent and admin sides of the platform. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Founder, VCC Live - Industry: Telecommunications - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 20, 2017 **Feedback Summary**: UX Studio brought a youthful energy to their work; they were always flexible and motivated. The team was always prepared and delivered on time. They researched thoroughly in order to deliver the best product, and it worked: clients love the new interface. ""I think UX Studio is the best provider in Hungary." " **BACKGROUND** Introduce your business and what you do there. I’m the managing director of a cloud-based contact center and telecommunication provider, mainly for the European Union and Hungary. We have cloud-based contact center software for agents and providers to manage their call centers. Agents can make and receive calls and chat messages. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with UX Studio? We didn’t have time to focus on UI and UX, and we didn’t have much experience. We started to learn a little bit, and attended an international conference which was very interesting. **SOLUTION** What was the scope of their involvement? We had a quite complex user interface. There are many things that can be changed, and it was very difficult. No one in our company was in charge of this user interface, and it wasn’t very nice. We wanted to provide a better quality to our customers and have a nice user interface. We didn’t want just a design facelift, but a complete redesign of the whole user interface. We started to focus on the agent user interface, then a few months later, on our supervisor or administrator interface. We had weekly meetings, and the whole process took approximately a year. They started by doing research, and they asked questions of myself and our customer care end. The typical users of our solution are call center agents and administrators or supervisors, so there are two different interfaces. We wanted to work on the agent interface first, then the one for supervisors. They took a scientific approach to the project, which I liked. They started with the questions, then the wireframes and research. It was quite a complex and long process. The final step was only the design. We used another company to develop our brand. UX Studio was able to use the same branding guidelines to help with the design for this project. This is desktop software, so a web application. We had one researcher and one designer working on the project. How did you come to work with UX Studio? We have an English teacher who also works with UX Studio. We were talking about UX and UI, and our English teacher said he had another client who specializes in that area. When we started talking with UX Studio, it was impressive that we didn’t want to really talk to other companies.  UX Studio was very interesting; they’re a startup company, and I thought they would work well. We did receive proposals from other companies, but their experience wasn’t that good. I think UX Studio is the best provider in Hungary. What is the status of this engagement? The project began in March of 2016, and the work was completed in March of 2017. If we have any new bigger features, then we want to work with them again. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We launched the project many years ago, and this was a user interface redesign. We had a lot of plans, but we didn’t have a lot of time to implement them. The planning phase is done, but we need time to implement the new user interface. Some parts are available to users, but not everything. We received feedback from the research part, and the clients really like this approach. We received feedback regarding the new user interface. There was only one little mistake in one user interface, but 99% was perfect. Our clients really like the new facelift. It is much more modern. The previous user interface was very old, and some of our customers thought the new one was weird or strange. They liked the results, but it was just a little strange because it was new. It was a huge change. How did UX Studio perform from a project management standpoint? I think they handled it very well. They were always prepared, and they always did everything as promised. They were always able to organize the research and everything. We used Google Docs, Drive, and Sheets, and also a chat solution, but I can’t remember the name. We mostly used email and personal meetings for communication. What did you find most impressive about UX Studio? They’re a young team, and they are very flexible and motivated. They really try to do their job very professionally. It’s a startup company, but I think they are very good. Are there any areas UX Studio could improve? I don’t think they have any big problems. They can adapt very easily. We didn’t have any problems at all. --- #### UX for Transportation Software MVP **The Project** - Services: UX/UI Design - Project size: $50,000 to $199,999 - Project length: July 2016 - Ongoing **Project Summary**: UX Studio designed the frontend interface for a web and mobile app prototype in the trucking industry. They conducted thorough research and testing to ensure the MVP would be well-received by users. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** CEO, TruckIN - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 13, 2017 **Feedback Summary**: Investors and end users have given positive feedback on the app’s look and feel. The UX Studio team was proactive and talented, and they excelled at really listening to the business needs. They left nothing to be desired. ""Since I’ve been working with UX Studio, I really trust them and am happy with their work. " " **BACKGROUND** Introduce your business and what you do there. TruckIN develops digital products for the trucking industry in Europe. We are based in Berlin and Budapest. I’m CEO and cofounder. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with UX Studio? We wanted to prototype our MVP for both mobile and web applications. We did not have a UX designer in-house so we needed to work with UX Studio to improve our frontend UI/UX. **SOLUTION** What was the scope of their involvement? They did MVP prototyping including research, creating user profiles, and conducting usability tests. We sat down and did a workshop together to understand our needs and our customer group. They provided us with wireframes for both the mobile and web applications. The development of the apps was performed by our internal team. The first 10 months of our partnership were intensive: we talked to them every day. We also met with them once a week face to face. We used Zeplin to communicate on each design. They did everything from the mockups to the beta version product. Currently, some of the products they helped us with are on the market. Based on user feedback and our requirements, they are now modifying the design. They are always trying to find the best possible solutions to our problems. They continue to perform testing with our users. If there is a problem, they do a new usability test with the different customer groups. We draw up a hypothesis of how the solution could work and they validate it. If it looks good, they design it and we implement it. There were 3 team members working with us on our project. How did you come to work with UX Studio? I had worked with UX Studio in 2014 and I really liked their approach and how they work. I didn’t really look for any competitors; I just selected them again. How much have you invested with UX Studio? We have spent between $60,000 and $70,000 over the course of our relationship. What is the status of this engagement? We started working with them in July 2016, and the work is ongoing. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate productivity, quality of work, or the impact of the engagement? All the feedback has gotten better over the course of our relationship. We launched our product two months ago and haven’t completely set up the metrics to measure how effective the design is. On the prototyping phase, I have a feeling they’re performing well and user feedback shows that as well. The users and investors have given good feedback that the design looks really professional. How did UX Studio perform from a project management standpoint? They were excellent and really proactive. There was one person leading the design element of the project and another person did the user research, usability tests, and user feedback. What did you find most impressive about UX Studio? They were really focused on delivering solutions and listening to our needs. Since I’ve been working with UX Studio, I really trust them and am happy with their work. I’ve worked with 5 or 6 different digital suppliers who were hard to communicate with. There were misunderstandings with these other companies, but with UX Studio, that never happened. They are really outstanding compared to others in this industry. I like their approach of a flat organizational structure. If they get a project within the company, a team of designers and researchers take all the responsibilities to satisfy the customer. It’s like a mini-corporation within the corporation and I think this approach is very effective. Are there any areas UX Studio could improve? No. I got everything I needed. --- #### Web Development for Market Analytics Company **The Project** - Services: Web Development - Project size: $10,000 to $49,999 - Project length: June - Sep. 2016 **Project Summary**: UX Studio worked with the client to determine which features and functions were best for their influencer marketing platform. They conducted user testing and created designs for the website. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.0 - Willing to Refer: 5.0 **The Reviewer** Owner, StyleLike - Industry: Advertising & marketing - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Oct 10, 2016 **Feedback Summary**: UX Studio's personal touch differentiated them from their competitors, and they excelled in project management and communication. The client cites no areas for improvement and is highly satisfied with the end product. ""We are very happy with the result, and we’ll work with them again." " **BACKGROUND** Introduce your business and what you do there. We offer an influencer marketing platform on which fashion bloggers or Instagrammers collaborate with brands they like. It’s like a matchmaking system. The brands get an opportunity to choose the best influencer for their campaign. I founded StyleLike with my husband this year. Right now, there are 5 people in our company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with UX Studio? We didn’t know which functions our platform should have. We already knew what we wanted to offer, but we didn’t know how we were supposed to do it. We’d heard about user experience before so we started to look for companies that could help us deliver this platform. We wanted to offer features like influencer analytics so that users can create reports about the success of the campaign. That’s what UX Studio is helping us do. **SOLUTION** What was the scope of their involvement? UX Studio designed the website and the platform. Many of the ideas for the functions came from UX Studio, and the way that they are displayed makes them different. They were responsible for the user experience, all the functions, all the process that customers have to go through during the campaigns, everything, the whole website. They also conducted user personas and user testing. They helped us solve some problems and made our platform unique. How did you come to work with UX Studio? My husband was looking for user experience companies on the Internet. He just contacted one of UX Studio's employees, and they reacted very fast. UX Studio even came to Germany. We had a kickoff meeting here. How much have you invested with UX Studio? We spend $9,000 to $10,000 per month. What is the status of this engagement? UX Studio worked on the platform from June to September 2016. **RESULTS & FEEDBACK** Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement? We’re very happy with the design. We haven’t launched yet as we are still programming. You can already see the website design, but the functions are not there yet. That’s why we haven’t gotten any feedback yet. Some people we know have asked for the contact information of UX Studio. How did UX Studio perform from a project management standpoint? They were very flexible. Every week, we planned what had to be done with UX Studio. They put 2 colleagues on our project. They were working on the project full-time and they were always available. I really enjoyed the communication. What did you find most impressive about UX Studio? UX Studio came here to Berlin; I don’t know if other companies do that, but that impressed me. It was nice because then we could meet them personally. It’s my first time to work with a user experience company and I really like the approach that they have. There’s that balance of being professional while having a warm personal relationship. From the beginning, I really enjoyed working with UX Studio. Are there any areas UX Studio could improve? No, not really. I cannot think of anything wrong or anything they should improve right now. Everything worked perfectly with them, to be honest. --- #### Web & Mobile App UX/UI Redesign for E-Commerce Company **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Sep. - Dec. 2025 **Project Summary**: An e-commerce company hired UX studio for a design refresh. The team conducted a legacy analysis, a setup audit, research, and user feedback, and designed the client's website, Android app, and iOS app. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** R&D Manager, E-Commerce Company - Industry: eCommerce - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Dec 15, 2025 **Feedback Summary**: The client was happy with UX studio's work. The team was professional and organized, followed the client's needs and requirements, and shared their opinions throughout the engagement. Moreover, UX studio's care for the client's company and the user's best interests was a hallmark of their work. ""Their user research and testing pre-design were impressive."" **BACKGROUND** Please describe your company and position.I am the R&D manager of an ecommerce company Describe what your company does in a single sentence.ecommerce **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire UX studio to accomplish?design refreshresearch customer behavior **SOLUTION** How did you find UX studio?Online SearchWhy did you select UX studio over others?High ratingsPricing fit our budgetGood value for costportfolioHow many teammates from UX studio were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.3 months collaboration period where the project was defined into 2 phases; kick-off and discovery: legacy analysis, audit of current setup, research and user feedback Design: design of mobile app and website.Deliverables included; high fidelity UI design files of mobile app key screens (android and iOS), website key screens (mobile and desktop), UI Kit, prototype.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?user testing and feedback of legacy and new designdeliverables Describe their project management. Did they deliver items on time? How did they respond to your needs?team was professional and organized their points and thoughts and materials clearly. They did their best to follow our needs and requirements and shared their opinions professionally if things were not possible and won't be at the best interest of our company or user.What was your primary form of communication with UX studio?Virtual MeetingWhat did you find most impressive or unique about this company?Their user research and testing pre-design were impressive.Are there any areas for improvement or something UX studio could have done differently?nothing in particular; it was a great learning opportunity for our team. --- #### UX/UI Redesign for Navigation App Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: June - Aug. 2025 **Project Summary**: UX studio provided UX/UI redesign services for a navigation app company. The team revamped the client's app design, delivered concept development, and researched to align it with the client's vision. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Senior Strategist, Balady+ - Industry: GPS, Navigation & GIS - Client size: 501-1,000 Employees - Review Type: Online Review **The Review** — Oct 27, 2025 **Feedback Summary**: Thanks to UX studio's work, the client's app had a foundation to be differentiated in the market. The team demonstrated a consultative approach throughout the engagement, offering insights and recommendations to improve outcomes. UX studio's understanding of the client's vision stood out. ""The team was highly responsive, professional, and proactive throughout the process."" **BACKGROUND** Please describe your company and position.I am the Senior Strategist of Balady+Describe what your company does in a single sentence.Balady+ is a Saudi lifestyle super app that serves as the ultimate local guide - combining next-generation 3D navigation with lifestyle, cultural, and smart-city services to help people discover, navigate, and experience the best of Saudi Arabia in one seamless platform. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire UX studio to accomplish?Revamp our UX/UIBring to life a new conceptualized approach to our app in line with our positioning **SOLUTION** How did you find UX studio?Online SearchWhy did you select UX studio over others?High ratingsCompany values alignedThorough app audit with smart, vision-aligned recommendationsHow many teammates from UX studio were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of work covered the full revamp of the Balady+ app, including UX/UI design, concept development, and research. The team delivered a refreshed user experience and interface aligned with Balady+’s vision as Saudi Arabia’s lifestyle super app, defined new application concepts and feature sets that merge navigation, lifestyle, and smart-city services, and conducted in-depth research to guide design decisions and ensure the platform authentically reflects how Saudis live, move, and explore their cities. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our main priority was to develop concepts and features that truly reflect our positioning and set us apart in the market. By the end of the project, we successfully achieved this goal - creating a strong foundation that clearly differentiates us from all existing apps in the space.Describe their project management. Did they deliver items on time? How did they respond to your needs?The team was highly responsive, professional, and proactive throughout the process. What truly made the collaboration stand out was their consultative approach - they didn’t just execute tasks, but also offered valuable insights and recommendations that elevated our vision and strengthened the final outcome.What was your primary form of communication with UX studio?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their ability to understand our core vision for the app and seamlessly adapt the design and concepts to bring it to life was truly impressive.Are there any areas for improvement or something UX studio could have done differently?Nothing notable to mention --- #### Prototype & UI/UX Design & User Research for Legal Startup **The Project** - Services: UX/UI Design - Project size: $10,000 to $49,999 - Project length: Mar. - May 2025 **Project Summary**: UX studio provided UI/UX design services for a legal startup. The team performed user research, created branding materials, worked on UI/UX designs, and crafted high-fidelity mock-ups and a prototype. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO & Founder, Inquisita - Industry: Legal - Client size: 1-10 Employees - Review Type: Phone Interview **The Review** — Jun 3, 2025 **Feedback Summary**: UX studio delivered everything on time, including 20 high-fidelity mock-ups, a UI kit, and a prototype, which received positive feedback. The team was communicative, transparent, and dynamic. Overall, they leveraged thorough user research to validate hypotheses, leading to the project's success. ""Their user research was thorough and allowed us to validate many of our hypotheses."" **BACKGROUND** Introduce your business and what you do there.I’m the CEO and founder of Inquisita, an early-stage startup. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with UX studio?I hired UX studio to refine the UI/UX design of our product and help us create an initial iteration of our MVP. **SOLUTION** What was the scope of their involvement?Initially, we scheduled a kickoff call to discuss the project at a high level, create milestones, and establish a routine for our meetings. From there, we started performing user research, interviewing people about the field and competing products in the marketplace. The designer created a bunch of branding materials to understand the look and feel we wanted.After that, we dove into the actual UI/UX design, which was an iterative process with a lot of back and forth. We interviewed attorneys and paralegals throughout the process to ensure that what we were building aligned with our users’ desires. For tools, we used Adobe and Figma.What is the team composition?We worked with three people from UX studio, including the client relations manager, Gábor, the designer, and Ana, the UX researcher.How did you come to work with UX studio?I found UX studio on Google. I reached out to them and other design firms. They provided a bid and competed with other design agencies. Ultimately, they won because of their emphasis on user research.How much have you invested with them?We spent $30,000.What is the status of this engagement?We worked together from March–May 2025. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?At the end of the eight weeks, we had a prototype of what the product would look like, high-fidelity mock-ups of the unique workflows within the product, and a handover of all the UI components and tools that our frontend engineers needed to implement the product. They completed all the required Figma mock-ups we needed to develop the MVP.They developed 20 out of 20 high-fidelity mock-ups for the MVP. They also provided a UI kit and a prototype to demonstrate the product's features and functionality. The designs received positive feedback.How did UX studio perform from a project management standpoint?UX studio completed everything on time and stayed on budget. They were highly communicative and transparent about the pricing. We met twice a week and discussed how we wanted things to be laid out. Moreover, we used Figma for project management and communicated via Google Meet, Gmail, and Google Chat.What did you find most impressive about them?Their user research was thorough and allowed us to validate many of our hypotheses about how the product would be useful by getting user feedback. The team made several suggestions throughout the whole process. In fact, they suggested how to present the information to attorneys and paralegals, which was very useful.Are there any areas they could improve?Some more structured meetings would’ve been good. There wasn’t an agenda for many meetings, which was fine because it allowed us to be more dynamic. However, an agenda would’ve been useful for some of those status meetings.Do you have any advice for potential customers?Leverage their user research resources as much as possible. They’re helpful in understanding what your users want. Allow them to perform their user research and empower them to do that. Do not hold back on that front. --- #### Webpage Redesign for E-Commerce Company **The Project** - Services: UX/UI Design - Project size: Confidential - Project length: February 2024 **Project Summary**: UX studio redesigned a product page for an e-commerce company. UX studio refactored a product's data sheet based on current trends and competitors. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** Director, iPon Computer Kft. - Industry: eCommerce - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Feb 14, 2024 **Feedback Summary**: UX studio successfully modernized the client’s product page, meeting expectations. The team offered a smooth collaboration and delivered work on time. UX studio resolved the client's needs with quick and efficient communication via virtual meetings. ""They solved what we needed with quick and efficient communication."" **BACKGROUND** Please describe your company and position.I am a director at  iPon Computer Kft.Describe what your company does in a single sentence.We are an online etailer, and magazin. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire UX studio to accomplish?Refactoring the product data sheet **SOLUTION** How did you find UX studio?ReferralWhy did you select UX studio over others?Good value for costCompany values alignedHow many teammates from UX studio were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The complete redesign of the product page was based on current trends and competitors. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Since this is a product specification page with given parameters and technical information, it had to be modernized, and since it was successful and we liked the result, it was a successful project.Describe their project management. Did they deliver items on time? How did they respond to your needs?Yes, everything went smoothly and fine.What was your primary form of communication with UX studio?Virtual MeetingWhat did you find most impressive or unique about this company?They solved what we needed with quick and efficient communication.Are there any areas for improvement or something UX studio could have done differently?No, all was good. --- #### UX Review for Environmental Research Company **The Project** - Services: UX/UI Design, Web Design - Project size: Confidential - Project length: May - June 2023 **Project Summary**: UX studio conducted a comprehensive review of an environmental research company's online platform. The report contained details on the site's main issues and potential solutions. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Climate Change Adaptation Coordinator, NIES - Industry: Other industries - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Sep 11, 2023 **Feedback Summary**: UX studio’s delivered a detailed report and provided concrete suggestions on how to solve the identified issues. The team was responsive and timely. They understood the background of the website and the industry. Moreover, they demonstrated friendliness and professionalism. ""Their friendly approach and professionalism were impressive."" **BACKGROUND** Please describe your company and position.I am the Climate Change Adaptation Coordinator of National Institute for Environmental StudiesDescribe what your company does in a single sentence.Environmental research **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire UX studio to accomplish?Conducing a UX review of an online platform **SOLUTION** How did you find UX studio?Online SearchWhy did you select UX studio over others?High ratingsPricing fit our budgetCompany values alignedHow many teammates from UX studio were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.UX studio conducted a comprehensive review of our online platform, delivering a detailed report on what the main issues are, and how they can be affectively addressed. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Concise but detailed report of the UX review findings, and concrete suggestions on how the main issues (such as cluttered interface and suboptimal information architecture) can be effectively addressed.Describe their project management. Did they deliver items on time? How did they respond to your needs?The whole process was very smooth and items (report, hand-over meeting) were delivered on time. UX studio made sure to understand the background of the website and the industry, as well as our main concerns and needs, and reflect them in the UX review process.What was your primary form of communication with UX studio?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Their friendly approach and professionalism were impressive.Are there any areas for improvement or something UX Studio could have done differently?None --- #### UX Design for University **The Project** - Services: UX/UI Design, Web Design - Project size: Confidential - Project length: Jan. - June 2021 **Project Summary**: UX studio was hired to create a design system and renew the user experience and interface of a website. **Review Rating**: 4.5 - Quality: 4.5 - Schedule: 5.0 - Cost: 3.5 - Willing to Refer: 5.0 **The Reviewer** Strategic Development Director, University - Industry: Education - Client size: 501-1,000 Employees - Review Type: Online Review - Verified **The Review** — Aug 22, 2023 **Feedback Summary**: Thanks to UX studio’s efforts, the website was delivered on time. The team was professional, flexible, and responsive. Their user-centered approach was impressive.  ""They were professional and flexible. They deliver on time and in good quality."" **BACKGROUND** Please describe your company and position.I am the Strategic Development Director of the UniversityDescribe what your company does in a single sentence.University. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire UX studio to accomplish?Create a design system for our renewed websiteDesign the MVP **SOLUTION** How did you find UX studio?ReferralOtherWhy did you select UX studio over others?Pricing fit our budgetReferred to meCompany values alignedHow many teammates from UX studio were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.The scope of the contract was to create a design system and renew the user experience and user interface of our website. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The first version of the design system and the website has been delivered on time.Describe their project management. Did they deliver items on time? How did they respond to your needs?They were professional and flexible. They deliver on time and in good quality.What was your primary form of communication with UX studio?Virtual MeetingWhat did you find most impressive or unique about this company?That user-centeredness is not only a buzzword for them, but an enthusiastic approach.Are there any areas for improvement or something {provider_name} could have done differently?Clearer project documentation at the end. --- #### UI/UX Design for IT Company **The Project** - Services: UX/UI Design - Project size: Less than $10,000 - Project length: Jan. - Feb. 2023 **Project Summary**: UX studio was engaged by an IT company to provide UI/UX design services. They developed a new appearance for the app while preserving its core strengths. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Marketing Manager, MultiSoft Ltd. - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Apr 19, 2023 **Feedback Summary**: Thanks to UX studio’s efforts, the app was well-delivered on time. The team was responsive and flexible throughout the project, ensuring an effective workflow. Overall, they exceeded the client's expectations. ""Everything was great."" **BACKGROUND** Please describe your company and position. I am the Marketing Manager of MultiSoft Ltd. Describe what your company does in a single sentence. Microsoft ERP implementation and add-on development **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire UX studio to accomplish? Updating an existing add-ons user interface to match today's trends in look and usability **SOLUTION** How did you find UX studio? Other Why did you select UX studio over others? Referred to me What was the size of UX studio’s team? 2-5 Employees Describe the scope of work in detail. Please include a summary of key deliverables. UI/UX review of a mobile app: We wanted to create a new look for the app while keeping the main strengths of the app, and needed some guidance to execute it. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success? Review summary What was your primary form of communication with UX studio? Virtual Meeting Email or Messaging App Describe their project management. Did they deliver items on time? How did they respond to your needs? During the project, they responded quickly and showed a flexible attitude. The final outcome was beyond expectations. What did you find most impressive or unique about this company? Some of the participants from our side were a little bit skeptical at first, but after the expert sessions, they were convinced that the outcome would help to improve our application. Are there any areas for improvement or something UX studio could have done differently? Everything was great. Well done! --- ## Portfolio & Awards ### Mobile app redesign for healthcare   Nanoleq partnered with us to redesign the app for their innovative wearable device, Oxa. This advanced garment provides real-time biofeedback to enhance well-being through mindful breathing.    Since Oxa provides real-time feedback, we knew users needed easy navigation to make the experience seamless.  We gathered insights from user segments and repeatedly tested  navigation and usability to align with real needs.   Our research-based design have earned us both a Red Dot Design Award and a long-term partnership with Nanoleq.     ### Insurance web application design Duck Creek Technologies is a leading provider of Property and Casualty (P&C) insurance software and services, empowering insurers worldwide with agile and innovative solutions. During a 7-month-long redesign collaboration we focused on their AI-assisted predictive model creator.   We built a robust infrastructure supporting Duck Creek's Machine Learning platform’s experiments. Taking inspiration from Google Drive's file system, our design allowed for efficient file organization, navigation, search, and permissions management.  ### MVP for cross platform entertainment Our designer/researcher team scoped and prioritized features to define a Minimum Viable Product (MVP).   We conducted iterative testing and refinement of the platform to create a more seamless, unified user experience across all platforms.   We handed over a well-defined roadmap based on user feedback and iterative testing, as well as a market-specific competitive analysis.    ### Robotics app redesign Revolution Robotics is a nonprofit aiming to make STEM education more accessible through a robotics kit and a companion app. We collaborated in redesigning their mobile app, improving usability, engagement, and the overall learning experience.   We’ve done this by creating a scalable platform that supports Revolution Robotics' mission with improved information architecture and more engaging user flows.   The redesign was optimized for digital-physical experiences for students of all skill levels. A well-defined design system ensures consistency and speeds up future design work. We also introduced gamification elements to further enhance engagement. ### Fintech mobile app design ​CreditcardGenius is a Canadian credit card comparison platform that evaluates over 126 features of more than 200 credit cards, providing objective ratings, rankings, and reviews to help users find the best financial products.   Our UX professionals created the wireframes of their new app, geniusCash. Additionally, we compiled a comprehensive research report that included insights and recommendations derived from the usability tests and  the interviews conducted during the project.   ### Ecommerce web and app design Autoscout24 is a popular online car marketplace headquartered in Germany, with over 40 million monthly users and over 43.000 dealer partners. We’ve been collaborating for over three years, becoming integral members of their product teams.   We have improved both the Buyer and Seller experience, and streamlined dealer registration and stock management. We reviewed online checkout processes, maintained UI consistency, and made financing options clearer, with different services such as delivery, warranty, insurance and registration.   ### iPad OS + MacOS design for healthcare EZDERM is a healthcare technology company that specializes in electronic health record (EHR) software specifically designed for dermatology practices.    We developed a redesign plan for their cross-platform software in just 4 weeks to address various usability challenges, enhance customer satisfaction, and ultimately drive revenue growth.   For this, we conducted user interviews and workshops with various customer segments, performed heuristic evaluations on every user touchpoint, and mapped user flows to identify navigation issues an information architecture problems.    Based on these research findings, we established the design system foundations through close collaboration with the development team, and led a prioritisation workshop using impact/effort analysis, creating an actionable implementation plan for a redesign.   ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_design_company_2025_award.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_user_research_company_2024_award.svg) ### Industry Recognitions - Tech Solution of the Year 2025 - eCommerce Site of the Year 2023 - Hungary - Advanced Mobile UX Design Services Market - Top 10 UX Design Agencies Where You Should Work - Top 10 UX Research Firms To Hire in June 2023 - The top 21 UI/UX agencies/consulting firms - Top 10 UX design agencies to work with in 2023 - Top 15 UX Design Companies in 2023 - Design impactful ‍digital products with UX Studio - Smart Wearable - Red Dot Design Award 2023 ## Key Clients - HBO - T-Mobile - Bosch - United Nations - Netflix - Samsung - Digic - Google - Cisco - Keystone Masterstudies ## Packages ## About the Team ### Our Story David Pasztor, our founder, built this company with a commitment to quality. Over 10+ years, that commitment has become our reputation.The talent we sell don't just clock in, but bring proactivity, strategic thinking, and excellent communication skills to all projects. ### What Sets Us Apart - We design strategically: In our unique setup, designers work in pairs with researchers. This speeds up the process and gives you firsthand user insight. - We advocate for users: We balance your business goals with actual user needs, making sure they're always addressed, whether in a meeting or on the final screens. - We work smarter: We understand complex B2B SaaS flows better than others, thanks to our experience with SaaS domains, expertise in UX research, and extensive discovery process. ### Quick Facts - 39 Verified Clutch Clients - 13 years in business ### Tools and Technology - Figma - FigJam - Miro - Slack - Google Meet - Google Drive - GitHub ## Verification Premier Verified means Clutch independently confirmed UX studio is a legally registered business, financially sound (Creditsafe: Very Low Risk), and backed by 39 verified client reviews averaging 5.0 stars. - Verified Client Reviews: 39 - Overall Review Rating: 5.0 Last Updated: 2026-08-17T09:17:09Z ### Business Entity - Business Entity Name: UX studio Zrt. - Jurisdiction of Formation: Hungary - Date of Formation: October 26, 2015 - Status: Active - Last Updated: April 18, 2019 - ID: 01-10-041042 ### Credit Report Results - International Credit Risk Assessment: Very Low Risk - Source: Creditsafe - Last Updated: January 1, 2022 ## Locations (1) ### Budapest, Hungary (Headquarters) - 14-26. Horvát street - Budapest 1027 - Hungary - 31 - 40 employees - Phone: 36205169779 ## Connections - Shalaka Teli (Gadre Infotech Pvt. Ltd.) - Roupen Margossian (Interesting Times) ## Contact UX studio [Send a message](https://clutch.co/profile/ux-studio) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/uxstudio/) - [Instagram](https://instagram.com/uxstudioteam)