Urest

BACKGROUND

Please describe your company and position.

I am the Marketing Director of an education company 

Describe what your company does in a single sentence.

International school in Warsaw, Poland

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Urest to accomplish?

• Enhancing Brand Visibility
• Targeted Digital Marketing
• Consistent Brand Messaging
• Boosting Engagement and Conversions
• Optimizing Paid Campaigns

SOLUTION

How did you find Urest?

Referral

Why did you select Urest over others?

• Good value for cost
• Referred to me
• Company values aligned
• Flexibility and client orientation

How many teammates from Urest were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

1. All kinds of design performance offline: billboards, banners, posters, leaflets, etc; and online: Facebook/Instagram posts, Facebook/Instagram campaigns, Google ads, Online banners.
2. Targeting in Social Media - Facebook/Instagram paid campaigns in Facebook/Instagram accounts - creating the campaigns, publishing campaigns, campaign optimization, and following up the efficiency of each campaign

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ad Campaign Performance. Good work on getting a required number of leads within the specified time and budget.

Conversion Rate

Lead Generation

Website Traffic

Return on Ad Spend (ROAS)

Brand Sentiment

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Almost all work was done on time. Very flexible and ready to make all necessary changes very quickly. 

What was your primary form of communication with Urest?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Good communication. They have a very good technical knowledge of Facebook and Instagram setups and algorithms. Very good at creating Social Media campaigns. Quick response to requests.   

Are there any areas for improvement or something Urest could have done differently?

Pay more attention to details about the design and be pro-active in all kinds of promotions.   

UPDATED REVIEW

This review was published on Mar 19, 2021.

İldus Valitov
Head Marketing Department, School
Education
Warsaw, Poland
51-200 Employees
Sep 2020 - Ongoing
Less than $10,000
Verified

Project summary
Urest provides social media marketing services for an international school. The team handles the client's Facebook and Instagram channels, taking care of the profile and input information.

Feedback summary
Urest provides a variety of options for the client, ensuring a smooth ongoing relationship. The team leverages their technical experience to produce quality results. They are both professional and personable.

BACKGROUND

Introduce your business and what you do there.

I’m the head of the marketing department at an international school.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Urest?

We were looking for a company to take care of our social media promotion on Facebook and Instagram.

SOLUTION

What was the scope of their involvement?

Urest provides social media management for us. They take care of our profile and input information. They make 100-150 varieties of post options. We decide on the most efficient design and text that is best for our clients. They also make adjustments to some of our posts. They also help with lead campaigns by getting information about the people who are interested in our school.

In the beginning, we just emphasized who our main competitors were and they did research on the main posts they make, what they emphasize, and how many followers they have in order to set aims. Then they just proceeded on the steps some goals.

What is the team composition?

I’m in contact with the co-founder. There’s also a designer and a person responsible for the technical side.

How did you come to work with Urest?

Urest was recommended by a friend. We had three meetings where I explained all my needs. Then, they showed me what they’d done before and I did some research. They were very nice so we decided to work with them.

How much have you invested with them?

We have invested between $5,000–$10,000.

What is the status of this engagement?

We started working together in September 2020 and it's ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m really happy with their work. They reduced our cost to get a lead by almost two times. They are technically very skilled.  We have some 2-3 big events like open days and each time, they reached the goal we gave them. If we decided we needed to have 100 people apply for the event, we get that.

How did Urest perform from a project management standpoint?

We put all the information in Google Drive that we have access to. I just put all the information in the folder according to the month and the week it should be done. For each month, there’s a short description and then after that, there are separate folders for specific information, materials, or campaigns.

If we decide tests need to be done for 5-7 days, they provide that so that I can see and decide on posts and campaigns to concentrate on. It works quite well for us.

They use ActiveCampaign and always follow up with leads. We communicated via email. Once a week, we used Zoom or Google Meet. Our teams also had some face-to-face meetings.

What did you find most impressive about them?

I like their individual approach and how responsive they are. They have a very strong technical background.

Are there any areas they could improve?

No, and if there’s something that needs to be changed, they’re very responsive. That’s the main reason we changed from our previous agency because they weren’t very responsive. Urest makes changes for me quickly.

Do you have any advice for potential customers?

They’re very good at what they do. They’re professional in working with Facebook and Instagram. Don’t ask them to do other things like content because it’s not their main strength.

STAR RATINGS:
Overall rating: 5   

Quality: 5    

Cost: 4.5    
It’s not cheap but it’s quite nice.

Schedule: 5    

Willing to refer: 5    

BACKGROUND

Introduce your business and what you do there.

I’m a project coordinator for a real estate company.

OPPORTUNITY / CHALLENGE

What challenges were you trying to address with Urest?

We wanted to create a project management web app to manage our social media channels.

SOLUTION

What was the scope of their involvement?

Urest has created our web app from scratch. For the moment, it’s just a web app, although we’d like to work on the mobile version soon. Regarding social media, they currently manage our Facebook and Instagram accounts.

The app allows our clients to review apartments available for rent, contact the owners, start rent contracts, and pay rental fees, among other things.

What was the team composition?

We work directly with their CEO.

How did you come to work with  Urest?

They were referred. We read numerous good reviews about them, so we contacted them through their Instagram page.

How much have you invested in them?

For the app, we spent about $10,000. We’ve spent about $5,000 on social media management so far.

What is the status of this engagement?

We started working with them in February 2022, and it’s an ongoing collaboration.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Their work has been excellent. We were able to grow our leads in Europe in a short time.

How did Urest perform from a project management standpoint?

They’re always on time. The team meets every deadline; they’re good in that regard. We use Asana as a project management tool and communicate through Zoom, phone calls, emails, and WhatsApp.

Are there any areas they could improve?

No, everything works very well.

BACKGROUND

Introduce your business and what you do there?

I’m the regional director of Abakus Europe. We offer classes for children ages 5–15, in Europe and around the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Urest?

We needed to advertise our online classes for potential clients.

SOLUTION

What was the scope of their involvement?

Unrest handles our marketing and advertising efforts. They set up our campaigns and manage them. Our campaigns are for our landing pages and targeted paid ads on social media such as Facebook and Instagram. They also upload new content on our social media channels.

Most importantly, they optimize our campaigns so that they can reach more audiences. We provide them with most of the content, including text and videos. Additionally, they've integrated Facebook Pixel so that we can track the status of our campaigns.

What is the team composition?

We have one point of contact, but I’m not sure how many people are working on their team.

How did you come to work with Urest?

They were recommended by a friend and colleague. 

How much have you invested with them?

We’ve spent $4,000.

What is the status of this engagement?

Our ongoing collaboration began in January 2020.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement? 

We’ve implemented some Google ads before, but they’re not as professional as what Urest has produced for us. Our targeted ads and campaigns have been running well, and they’ve been able to optimize and make the necessary changes for our campaigns. 

As a result, we’ve been able to acquire leads that convert to sales — which is our main goal. The impact of Urest’s work on our business has been significant. Above all, my colleagues are impressed with their work, and our third-party customers like what they see.

How did Urest perform from a project management standpoint?

They do a good job managing their workload. On top of that, they’ve been responsive from the start. We communicate via WhatsApp and Zoom calls. 

What did you find most impressive about them?

We’ve been impressed that they’re focused on getting data-driven insights. Before partnering with them, we’ve not been paying attention to tools such as Facebook Pixel, but it has helped us track how our campaigns are going. Overall, Urest helps us figure out what works in order to get the best results possible.

Are there any areas they could improve?

It will be helpful if they have more designers on their team so that they can offer more options for us. Right now, our internal designers have been creating our set banners, colors, content, and more.

Do you have any advice for potential customers?

Listen to them and set up everything they advise you to set up. The earlier you do it, the more results you’ll see.

BACKGROUND

Introduce your business and what you do there.

I’m the director of an international British school. We’re located in Warsaw, Poland, and we have students from all around the world.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Urest?

We were running an online maths contest which we wanted students from all around Poland to take part in. The first round was going to be online, and 150 students were going to come to Warsaw for a final. We wanted to reach out to teachers, schools, students, and parents across the country and needed a marketing team to help us with social media.

SOLUTION

What was the scope of their involvement?

Urest helped us with our Facebook advertising and email marketing. We had a database of teachers and schools that we emailed and reached out to new people through Facebook. Urest created content and ran ads. We reached out to around 1,300 people. They integrated pixel code into the website, for tracking our audience purposes.

What is the team composition?

Muhammed (Founder) is my main point of contact from Urest. I’m sure there are others behind the scenes.

How did you come to work with Urest?

They were recommended to me by a friend.

How much have you invested with them?

The cost so far is around €30,000 (approximately $36,000 USD).

What is the status of this engagement?

We started working with Urest around March 2019, and our engagement is ongoing. Our school organizes a new contest every year, although we haven’t done it in 2021 because of COVID-19. We hope to do it again in 2022.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

We received 10,000 website visitors during the campaign and sold 1,200 tests. Urest helped us with social media and email, but we were doing other things as well so I can’t differentiate which channel helped more. It was a huge increase, given that we didn’t get a lot of visitors the rest of the time.

How did Urest perform from a project management standpoint?

I’m in regular contact with Muhammed, who manages the team. I’m happy with the collaboration. Our engagement started before COVID-19, so we had frequent in-person meetings. Our teams used WhatsApp to share screenshots. We didn’t have a lot of video calls because Muhammed was in Warsaw so we could meet daily.

Are there any areas they could improve?

We started the campaign late, and I wish I would’ve met Urest earlier to do more social media work. They helped us get more visitors in a short term. Next time, I’ll start campaigning much earlier with them.

During the next project, I’ll also ask Urest to work on the content. I used someone else for that, and I think having one team do everything will be much better. Urest is capable of working on content, design, and social advertising.

BACKGROUND

Introduce your business and what you do there.

BIGSZEF is a restaurant in Warsaw, Poland, and I’m its manager.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Urest?

Restaurants here have been closed for dine-in due to the COVID-19 pandemic, so we needed to boost our online sales. Urest helped us with our online efforts. 

SOLUTION

What was the scope of their involvement?

Urest set up our online ordering system on UpMenu, a food ordering platform. They had someone visit our restaurant to take photos of all our menu items, and they uploaded everything to the online portal. They continue to provide help whenever we need it. 

They also help us in creating a strategy for reaching our target audience, and they organize PPC campaigns on Facebook and Instagram. 

What is the team composition?

We’ve worked with three people from Urest.

How did you come to work with Urest?

The proprietor of our restaurant knew the owner of Urest.

How much have you invested with them?

We’ve invested less than $5,000.

What is the status of this engagement?

We started working with Urest in early-December 2020, and it’s ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

The system built by Urest has helped us a lot. Right after implementing the system in December 2020, we got five orders. In January 2021, we had 53 orders amounting to around 5,000 zloty (approximately $1,300 USD); in February, we received 66 orders worth more than 6,000 zloty (approximately $1,500 USD). I’m very happy with their work and services.

How did Urest perform from a project management standpoint?

Whenever we have an issue, Urest gets in touch with the support at UpMenu. They help us as well with promotions, pricing, and anything else we might need.

We’re satisfied with their management, and we’re happy to be working with Urest. We usually communicate through phone calls and WhatsApp. Urest is always available, and they react as soon as possible whenever we need their help. We haven’t considered working with other companies.

Whenever Urest does something, it’s done right the first time, and they keep deadlines well. As a customer, I never have to ask for something twice, and I’ve never been dissatisfied with their service.

What did you find most impressive about them?

Urest is reliable, and they’re doing an awesome job. We never have to ask them for something twice, and we never need to make modifications to their work. Their pricing is very cost-effective as well.

Are there any areas they could improve?

I haven’t had any difficulties related to communication or their work. I can’t think of anything that Urest could improve.

Do you have any advice for future clients of theirs?

I recommend Urest wholeheartedly. 

BACKGROUND

Introduce your business and what you do there.

I’m the owner of Ananas Media, a web design agency.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Urest?

We needed help with social media marketing in order to get more customers.

SOLUTION

What was the scope of their involvement?

They do our social media marketing. They advertise for us on Facebook. They’ve also done some client acquisition strategy and landing page design. If someone clicks on our advertisements on Facebook, it leads to the landing page that they prepared for us.

What is the team composition?

There are 2-3 people.

How did you come to work with Urest?

They found me because of a friend. They visited us, and we had a meeting and then started working together.

How much have you invested with them?

We spent around £5,000 pounds (approximately $6,000 USD).

What is the status of this engagement?

We started working together in March 2019 and the work is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m really happy with them. We are getting 3-4 customers and 10-20 leads every month. Prior to using them, we tried to advertise on Facebook ourselves but we weren’t getting feedback. We were spending a lot of money with Facebook for advertisements but only a few people were messaging us. We now get 5-10 times more feedback.

How did Urest perform from a project management standpoint?

They respond quickly. We had weekly or monthly meetings. It’s been very good.

What did you find most impressive about them?

The solutions and new ideas they come up with are great.

Are there any areas they could improve?

We’re happy with their services.

Do you have any advice for potential customers?

I recommend using them. They have really strong tools for advertising on Facebook.

BACKGROUND

Introduce your business and what you do there.

I’m the sales manager of the company Ehrenmanns GmbH.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Urest?

We were looking for a partner to help us organize our Facebook and Google ads for our two online shops.

SOLUTION

What was the scope of their involvement?

They took over our Facebook and Google accounts in order to help create and execute ads and coordinated campaigns to help promote our products. They provided tracking and analytics on top of the ad support in order to help demonstrate the results of the project.

What is the team composition?

I have one point of contact on their team, but I think there are 3–4 individuals working on the project in total.

How did you come to work with Urest?

We found out about their team through a personal connection. One of our staff had worked with them at a different position and knew that they would do good work, so he recommended them for the position.

How much have you invested with them?

The total cost is under $5,000 for the project so far.

What is the status of this engagement?

We have worked together since February 2020 and are continuing to do so.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our entire team has been incredibly satisfied with the quality of their work. We don’t have exact results because the project is so new, but we have definitely increased our sales overall since the beginning of our work with them. The cooperation has been very successful.

How did Urest perform from a project management standpoint?

Anytime we need something, we can call them via the phone to ask a question or make a request and they are more than willing to make it happen for us. They always follow through with what they say they are going to do and are able to stick to the deadlines that we give them.

What did you find most impressive about them?

Their process is incredibly organized and easy to follow, which helps significantly because it makes the process very easy for us to manage. They are a very pleasant team to work with, and we hope to continue working with them in the future.

Are there any areas they could improve?

As long as they keep doing what they are doing, I will have no complaints whatsoever.

Do you have any advice for potential customers?

The more closely you work with them, the more you will enjoy the project, and the more successful you will be.

BACKGROUND

Please describe your company and position.

I am the Custom Software Designer & Developer of File Business

Describe what your company does in a single sentence.

Our company provides comprehensive accounting services, including financial management, tax preparation, and advisory solutions, to help businesses optimize their financial health and compliance.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Urest to accomplish?

• website
• logo maker
• business cards

SOLUTION

How did you find Urest?

Referral

Why did you select Urest over others?

High ratings

How many teammates from Urest were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Financial Management
  • Bookkeeping and General Ledger Maintenance:Maintain accurate and up-to-date financial records, including all transactions, receipts, and payments.
  • Reconcile bank statements and ensure all financial data is accurately recorded.
  • Financial Reporting:Prepare monthly, quarterly, and annual financial statements, including balance sheets, income statements, and cash flow statements.
  • Generate custom financial reports as needed to provide insights into specific areas of the business.
  • Budgeting and Forecasting:Develop annual budgets in collaboration with the client’s management team.
  • Monitor actual performance against the budget and provide variance analysis.
  • Create financial forecasts to predict future financial performance.
• Tax Services
  • Tax Preparation and Filing:Prepare and file federal, state, and local tax returns for businesses and individuals.
  • Ensure compliance with all tax regulations and identify potential tax-saving opportunities.
  • Tax Planning:Develop strategies to minimize tax liabilities and maximize tax efficiency.
  • Advise on tax implications of business decisions and transactions.
  • Audit Support:Assist with any tax audits, including preparing necessary documentation and representing the client before tax authorities.
• Payroll Services
  • Payroll Processing:Calculate employee wages, salaries, and benefits.
  • Manage payroll taxes, including withholding, filing, and reporting.
  • Payroll Compliance:Ensure compliance with all federal, state, and local payroll regulations.
  • Prepare and distribute W-2s, 1099s, and other required payroll tax forms.
• Advisory Services
  • Financial Strategy Development:Provide strategic financial advice to help clients achieve their business objectives.
  • Analyze financial data to identify growth opportunities and areas for cost savings.
  • Business Valuation:Perform business valuations for mergers, acquisitions, or sales.
  • Provide detailed valuation reports with methodologies and assumptions.
  • Risk Management:Identify financial risks and recommend strategies to mitigate them.
  • Assist with implementing internal controls to safeguard assets.
• Audit and Assurance Services
  • Internal Audits:Conduct internal audits to assess the effectiveness of financial and operational processes.
  • Provide recommendations for improving internal controls and operational efficiency.
  • External Audit Support:Prepare documentation and financial records required for external audits.
  • Liaise with external auditors to ensure a smooth and efficient audit process.
  • Compliance Audits:Conduct compliance audits to ensure adherence to regulatory requirements.
  • Provide reports on findings and recommendations for corrective actions.
• Key Deliverables:
  • Monthly Financial Statements - Comprehensive balance sheets, income statements, and cash flow statements.
  • Annual Budget - A detailed budget aligned with the client’s financial goals and business plans.
  • Tax Returns - Timely preparation and filing of all required tax returns.
  • Custom Financial Reports - Tailored reports based on specific client needs, including variance analysis.
  • Audit Reports - Detailed audit findings and recommendations for internal and compliance audits.
  • Business Valuation Report - A thorough valuation report with a clear explanation of the methodology used.
  • Payroll Reports - Accurate payroll records, including tax withholdings and employee earnings.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• Improved Website Performance:
  • Page Load Speed: Reduced average page load time by 50%, from 4 seconds to 2 seconds, enhancing user experience and reducing bounce rates.
  • Uptime Reliability: Achieved a 99.9% uptime rate, ensuring consistent availability of the website to users and minimizing downtime.
• Improved Security and Compliance:
  • Security Vulnerabilities: Reduced security vulnerabilities by 90% through the implementation of advanced security protocols and regular audits.
  • Compliance Rate: Ensured 100% compliance with GDPR, ADA, and other relevant regulations, protecting the website from legal risks.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In summary, the project management team demonstrated excellent organizational skills, effective communication, and a strong client-centric approach. They consistently delivered on time, responded promptly to needs, and maintained a high standard of quality throughout the project.

What was your primary form of communication with Urest?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

These qualities combined to make the company not just a service provider, but a trusted partner in achieving the client’s goals, making them truly stand out in their field.

Are there any areas for improvement or something Urest could have done differently?

These suggestions are aimed at building on the company’s already strong foundation, helping Urest to enhance its client experience and service delivery even further.

BACKGROUND

Please describe your company and position.

I am the Group COO of ILC International Language Centres

Describe what your company does in a single sentence.

ESL Lessons for students aged 5 to 70

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Urest to accomplish?

• SEO Services

SOLUTION

How did you find Urest?

Referral

Why did you select Urest over others?

Pricing fit our budget

How many teammates from Urest were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Urest to manage our accommodation and student acquisition ad campaigns across Google and META platforms, alongside providing SEO consultancy and copywriting services. The results were exceptional, propelling us to the top of search engine rankings for our targeted keywords. 
Overall, we are highly satisfied with their services. 
Additionally, Urest offered valuable guidance in social media management, demonstrating excellent communication and a transparent pricing structure throughout our engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our publicity in social media attracted more clients

Describe their project management. Did they deliver items on time? How did they respond to your needs?

In a timely manner

What was your primary form of communication with Urest?

Virtual Meeting

What did you find most impressive or unique about this company?

We appreciated their limitless guidance when required.

Are there any areas for improvement or something Urest could have done differently?

none

BACKGROUND

Please describe your company and position.

I am the Owner of Momencik Restaurant

Describe what your company does in a single sentence.

We provide vegan mexicna fast food products

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Urest to accomplish?

• Increasing Social Media Presence
• Increasing Brand Awareness

SOLUTION

How did you find Urest?

They visit us

Why did you select Urest over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Urest were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Urest's assistance can be categorized into two main areas: Social Media Management and Graphic Design. In specific detail:

1. Active Engagement with Night Shops and Events:
   • Urest actively participated in Momencik's night shops and events.
   • They captured moments that vividly portrayed the essence of Momencik.
2. High-Quality Visual Content:
   • Urest's photographers and designers showcased a keen eye for detail.
   • They produced visuals reflecting the vibrancy of the restaurant and resonating with the target audience.
3. Hands-On Approach and Brand Immersion:
   • The Urest team visited Momencik's establishment.
   • They immersed themselves in the brand, ensuring their work seamlessly extended Momencik's identity.
4. Exceptional Communication and Support:
   • Urest provided outstanding communication and support.
   • They addressed concerns, implemented changes, and offered valuable insights to enhance the social media strategy.
5. Tailored Social Media Strategy:
   • The team demonstrated a commitment to Momencik's success.
   • They tailored a social media strategy that effectively showcased the restaurant's unique identity, engaging the target audience.

Overall, Urest's contribution involved active engagement, high-quality visual content creation, a hands-on approach to brand immersion, exceptional communication, and a tailored social media strategy, showcasing their commitment to Momencik's success.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Increase in online engagement, growth in social media followers, and positive feedback from our audience. Urest's efforts resulted in enhanced brand visibility and a measurable impact on our online presence.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They exhibited excellent project management throughout. 3 people. worked for the project and they consistently delivered items on time and were highly responsive to our needs. Their proactive communication and swift response to concerns demonstrated a high level of dedication and professionalism.

What was your primary form of communication with Urest?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their excellent and transparent communication was noteworthy. They consistently delivered items on time, showcasing their commitment to deadlines. Additionally, their ability to provide unique and creative solutions demonstrated a level of innovation that set them apart from the other agencies.

Are there any areas for improvement or something Urest could have done differently?

No, they match all our expectations