UX/UI Design Web Design Web Development
$50,000 to $199,999
July 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 4.5

Cost: 5.0

Willing to Refer: 5.0

"I can rely on them to take care of things; they resolve issues within the hour."

Jan 20, 2022

Sales & Marketing Coordinator, Software Development Company

Anonymous

Other industries
Austin, Texas
11-50 Employees
Phone Interview
Verified

Urbi Labs has revamped a software development company’s WordPress website. They’re currently maintaining the site and providing ad hoc website development assistance for the client.

Urbi Labs’ work has received positive feedback from the client, as they’ve delivered on time and within specifications. Their responsive and collaborative project management has resulted in a smooth workflow. Ultimately, their reliability and communication skills make them a great partner.

A Clutch analyst personally interviewed this client over the phone. Below is an edited transcript.

BACKGROUND

Introduce your business and what you do there.

I’m a marketing and sales coordinator at a product design and development company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Urbi Labs?

We needed help in web development.

SOLUTION

What was the scope of their involvement?

Urbi Labs has helped us revamp our WordPress website’s homepage, updating its look and feel. They used graphics from a third-party provider in redesigning our site, and they also helped us create new blog content. Our site features several call-to-action forms and a case study carousel.

Our website is now live, and Urbi Labs is currently providing site maintenance. They’re also helping us implement minor adjustments on our other websites and develop new platforms. Whenever I need anything fixed, I reach out to Urbi Labs’ team.

What is the team composition?

Nando (Founder & Director) is my point of contact.

How did you come to work with Urbi Labs?

I encountered Nando on LinkedIn.

How much have you invested with them?

We’ve spent around $1,000.

What is the status of this engagement?

We’ve started working together in July 2021, and our partnership is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

I’m 100% satisfied with Urbi Labs’ work, and they’ve met my expectations.

How did Urbi Labs perform from a project management standpoint?

Urbi Labs is very responsive, and I always get a reply within 24 hours. We communicate through Slack, emails, and phone calls. We also have bi-weekly meetings.

What did you find most impressive about them?

Urbi Labs’ communication skills are impressive. I can rely on them to take care of things; they resolve issues within the hour. They’re a great partner — they’re open to feedback and integrating with our team. In addition, they’re cost-effective.

Are there any areas they could improve?

They can be more attentive to details and ensure everything is perfect.

Do you have any advice for potential customers?

Hire them.

RATINGS

5.0

Urbi Labs

Creating web experiences that convert

Pricing Snapshot

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Quality

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Willing to Refer

Urbi Labs Reviews

Website Revamp for Software Development Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Locations (1)

Urbi Labs

Creating web experiences that convert

1 Locations

Services

Focus

Industries

Clients

Pricing Snapshot

Most Common Project Size

Select a service to see pricing information

Highly Rated Similar Providers

Reviews

Overall Review Rating

Quality

Schedule

Cost

Willing to Refer

Urbi Labs Reviews

Website Revamp for Software Development Company

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Location

Locations (1)

Contact

Connections