UPQODE

BACKGROUND

Please describe your company and position.

I am the Co-Founder of a wealth management company 

Describe what your company does in a single sentence.

Private wealth management for high net worth families.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Redesign and upgrade website

SOLUTION

How did you find UPQODE?

Online Search

Why did you select UPQODE over others?

• High ratings
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Revamp company website.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The UPQODE team was excellent.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The upqode team was very communicative and kept us updated on the project status throughout the engagement.

What was your primary form of communication with UPQODE?

Virtual Meeting

What did you find most impressive or unique about this company?

Responsiveness and quality of work.

Are there any areas for improvement or something UPQODE could have done differently?

No. Keep up the great work.

BACKGROUND

Please describe your company and position.

I am an executive of EUKA LLC

Describe what your company does in a single sentence.

E-Commerce retail site for recreational goods. 

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Website creation and setup
• Site Maintenance and Optimization

SOLUTION

How did you find UPQODE?

Online Search

Why did you select UPQODE over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from UPQODE were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Compete E-Commerce website setup with custom design and functionality to enhace user experience. 

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project enhanced conversion rates and increased online visitors resulting in consistent higher revenue. 

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The management team by UpQode was extremely professional able to accomplish every task in a quick and efficient manner. They monitor their work precisely and maintain the site correcting any errors that occur. I was also very impressed with their customer care, showing their dedication for my success by giving optimal recommendations and assistance to budget constraints. The management team went above and beyond as a developer of my site and projects. 

What was your primary form of communication with UPQODE?

Email or Messaging App

What did you find most impressive or unique about this company?

They are able to handle any task of all difficulties quickly and efficiently. They recommend best course of actions and assist in the overall development of the project. Their customer care goes above and beyond with the goal of success for their customers. Their quality of work has greatly exceeded our expectations on all projects, even those with budget constraints. They are unique in that they truly offer the best quality work at the most reasonable prices. 

Are there any areas for improvement or something UPQODE could have done differently?

There is absolutely nothing I can think of for improvement as they fulfilled every task and project quickly, efficiently, and above expectations. 

BACKGROUND

Please describe your company and position.

I am the Owner of 15 Fifteen Media

Describe what your company does in a single sentence.

At 15Fifteen Media, We transform visions into cinematic experiences. Specializing in music videos, photography, and album cover art, We create dreamy immersive visuals that resonate with music artists and creatives alike.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Website development

SOLUTION

How did you find UPQODE?

Online Search

Why did you select UPQODE over others?

• High ratings
• Pricing fit our budget
• Great culture fit
• Good value for cost

Describe the scope of work in detail. Please include a summary of key deliverables.

Customer-focused, quality-driven web design agency that can support all of your website needs.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Delivered a successful web design.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

It was a great time working with this team!

What was your primary form of communication with UPQODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They excel at listening and then acting on our needs.

Are there any areas for improvement or something UPQODE could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Owner of E5 Design-Build

Describe what your company does in a single sentence.

design build construction

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• professionally designed website

SOLUTION

How did you find UPQODE?

Online Search

Why did you select UPQODE over others?

• Pricing fit our budget
• design

Describe the scope of work in detail. Please include a summary of key deliverables.

Site and content mapping, webstyle guides, project management, website UI & UX design, website development. 

• created web design from temple
• development (frontend & backend)
• QA, testing and code review
• systems training
• keywods research
• content creation

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

• consistent and cohesive design throughout each page
• easy to navigate, ease of use
• image foraward, project details are clear 
• flows nice
• there's a little bit of magic :)

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project mangement was great overall and my expectations were managed and met which I admit is hard to do. The one thing I would look at improving is reducing the amount of ways to communicate. I found pastel to be most useful as well as emailing, google docs, and video conferencing.

What was your primary form of communication with UPQODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

We were impressed with their reliability.

Are there any areas for improvement or something UPQODE could have done differently?

reduce the amount of ways to communicate. Pastel is all that's needed IMO...along with emailing, google docs and zoom. 

BACKGROUND

Please describe your company and position.

I am the Communications Manager of a health and wellness company.

Describe what your company does in a single sentence.

We empower everyone, everywhere to live better, longer.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

Website creation and management

SOLUTION

How did you find UPQODE?

Referral

Why did you select UPQODE over others?

• Good value for cost
• Company values aligned

Describe the scope of work in detail. Please include a summary of key deliverables.

Over the past 8+ years, Upqode has helped us redesign our entire website, build multiple new websites for our community work, and maintains the health and security of our website that reaches millions of readers a year.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

bluezones.com continues to be a top ranking website for so many of our top keywords and we have readers from all over the world who are able to effectively navigate through our site

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Items are always delivered on time and expectations are communicated clearly. Project management is one of the reasons we stick with Upqode because they have helped us manage multiple projects and sites.

What was your primary form of communication with UPQODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They are knowledgeable and reasonable. They work to find solutions that are effective and scalable. Their attention to detail is impeccable.

Are there any areas for improvement or something UPQODE could have done differently?

Due to the nature of our virtual relationship, sometimes additional meetings are required to clarify certain elements of requests.

UPDATED REVIEW

This review was published on Sept 23, 2019.

Business Coordinator, Wellness Company
Healthcare

Minneapolis, Minnesota

51-200 Employees

Apr 2018 - Ongoing

$10,000 to $49,999

Verified

Project summary
UPQODE worked on the design of a web platform, improving usability and navigation. The website has a variety of information that needed organization. The team continues providing web support and maintenance.

Feedback summary
Traffic has increased significantly to the web platform. It’s professional-looking and easy to use. The team at UPQODE excels at customer support, going above and beyond for their clients. They’re responsive as well, despite time differences.

BACKGROUND

Introduce your business and what you do there.

I’m the business coordinator at a small health & wellness company. It began as a National Geographic cover story written by our founder. He traveled the world, looking for places where populations significantly longer. He found five areas where entire communities where people live up to ten times the rate that we do in the US.

Now, he is working in American communities to try and implement policies and environmental nudges based on his observations. According to a Danish twin study, longevity is 80% lifestyle and environment and 20% of genes. Within our company, we have different sources of revenue and income. We have an online store, large community wellness initiatives, books, and promotions of our founder. He has several keynote events across the world.

In my role as business coordinator, I work with our social media, website, and email communication.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with UPQODE?

Our website is a bit complicated because of the amount of information. People who are looking for speaking inquiries and company news visit the site. We hired UPQODE to help with the navigation of our platform.

SOLUTION

What was the scope of their involvement?

UPQODE laid the groundwork to make our website beautiful. Before, our WordPress platform was simple. The pages would have one picture, a title, header, and information. Our team had several ideas, taking screenshots and sending examples to their team to help with their development.

Their team created a homepage with infinite scrolling. Visitors can also select what they want on the screen to direct them to that specific section. We recently launched a new grant and wellness initiative program, and they worked on those pages.

What is the team composition?

We work with six people in total, including their support staff. We had a project manager, lead designer, and two people that provide support and minor fixes.

How did you come to work with UPQODE?

I believe my editor-in-chief found them.

How much have you invested with them?

We’ve spent between $10,000–$50,000.

What is the status of this engagement?

Our engagement with UPQODE started in April 2018. The big overhaul was completed in August 2018, but we continually work with them on page updates and maintenance.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

There’s been more traffic to our website. Our page views have increased by almost a million. A lot of the work that their team has done has made our site look more professional. This is helpful when trying to impress people and convince them to spend money on a wellness initiative.

For a long time, it was hard to get our CEO to understand the importance of spending resources on this type of project. But he’s seen the results and is proud to showcase the website to people. UPQODE’s work has made a huge difference.

How did UPQODE perform from a project management standpoint?

Their team uses a project management website. Anytime we have a task for them, we put in a work order. They’ll send an email right away that assigns the project to the designer or developer. Their team will respond within an hour. Depending on the length of the project or work, they’ll send a weekly update or check-in. If anything, we’re the ones slowing down the workflow because we’re busy with a lot of things. They keep tabs on us so work can move forward.

What did you find most impressive about them?

Their customer service and responsiveness are noteworthy. I’m not a developer, so it helps to work with a team that I can give layman’s terms to. I’ll send their team a screenshot of something cool or a website link, asking for their expertise. The team at UPQODE will figure out how to do what I request.

Are there any areas they could improve?

There’s a time difference, but we can’t help with that. It does hinder us at times, but there’s nothing on the website that’s urgent. But if I get a request on a Friday afternoon, their team can’t respond until Monday morning.

Do you have any advice for potential customers?

Be specific with your request. Occasionally, there’s a language barrier, but with anyone you work with, you want to be precise. If you’re not on the phone or in the same room, send them examples through screenshots and links. The creative team at UPQODE is full of quick learners. They skillfully implement their projects. If the client is clear enough, the project will end being what they hoped.

STAR RATING:
Overall rating: 5
Quality: 5
Cost: 5
Schedule: 4.5
Willing to refer: 5    

BACKGROUND

Please describe your company and position.

I am the Content marketing strategist of Cyncly

Describe what your company does in a single sentence.

Cyncly is creating a future where spaces for living are designed, built and sold to inspire, more sustainably and efficiently.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Launch updated website consolidating legacy brands

SOLUTION

How did you find UPQODE?

Referral

Why did you select UPQODE over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from UPQODE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

To migrate existing content from our provisional CMS to a new Optimizely installation.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

To meet the go-live date with a complete list of pages migrated without mistakes

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Very competent and responsive. Carried out the discovery and work itself in a very professional way. Would recommend highly.

What was your primary form of communication with UPQODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They had a direct approach to getting the job done despite not knowing the CMS and having a very tight deadline.

Are there any areas for improvement or something UPQODE could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the Executive of Smart Playrooms and Project Playroom

Describe what your company does in a single sentence.

We design playrooms and sell playroom furnishings online.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Website redesign
• Maintenance of website
• Product redesign, images and userability

SOLUTION

How did you find UPQODE?

Online Search

Why did you select UPQODE over others?

High ratings

How many teammates from UPQODE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

• Revised website with complete new design. 
• Moved the webflow site to Shopify.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

It looks beautiful and is user-friendly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Always on time
What was your primary form of communication with UPQODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They're extremely responsive and very knowledgeable.

Are there any areas for improvement or something UPQODE could have done differently?

Nope

BACKGROUND

Please describe your company and position.

I am the CEO of a legal company

Describe what your company does in a single sentence.

We are a legal back-office service provider

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Design and launch new website

SOLUTION

How did you find UPQODE?

Referral

Why did you select UPQODE over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from UPQODE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

UPQODE was brought on to design and develop a new website for our firm.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was completed on timing and in budget. The team was very communicative and kept us on pace

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The team was very responsive and helpful throughout the process. Best in class project management.

What was your primary form of communication with UPQODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The value of the service for the price is incredible.

Are there any areas for improvement or something UPQODE could have done differently?

n/a

BACKGROUND

Please describe your company and position.

I am the CoS of a financial services company

Describe what your company does in a single sentence.

Private Equity

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Refresh website
• Attract talent
• Increase SEO

SOLUTION

How did you find UPQODE?

Referral

Why did you select UPQODE over others?

• Pricing fit our budget
• Good value for cost
• Referred to me

How many teammates from UPQODE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Update and refresh company website. Integrate business tools with online plug-ins.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

website completed. high ratings from company employees.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

on time, friendly, provided expert opinions.

What was your primary form of communication with UPQODE?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They were very easy to work with.

Are there any areas for improvement or something UPQODE could have done differently?

N/A

BACKGROUND

Please describe your company and position.

I am the President of an agriculture company

Describe what your company does in a single sentence.

Large commercial and residential landscape maintenance/installation.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire UPQODE to accomplish?

• Redirect an old brand website to the new website.
• Update layout of current website.

SOLUTION

How did you find UPQODE?

Referral

Why did you select UPQODE over others?

Referred to me

How many teammates from UPQODE were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We absorbed a company and needed to redirect that website to the updated company website. We also needed some design updates to the current company website to incorporate both branches.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Redirect links working, and updated layout in place with no problems.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered on time, and were very communicative throughout the process, including following up with me when they were waiting on me for feedback to proceed to next steps.

What was your primary form of communication with UPQODE?

Email or Messaging App

What did you find most impressive or unique about this company?

Great communication.

Are there any areas for improvement or something UPQODE could have done differently?

No, it was a smooth experience, and we would definitely use them again.