Name: TWC IT Solutions
Address: 32-34 Station Close, London, England, EN6 1TL, GB
Telephone: 08000 248900
Price range: $50 - $99
Rating: 4.7

We've got IT covered.

TWC IT Solutions is a privately owned Managed Service Provider, founded in 2011, delivering high-performance, security-led IT and cybersecurity services to global organisations. We support clients in financial markets, recruitment, charities and the third sector, professional services, and other regulated or high-responsibility environments where reliability, data protection and user experience are critical. All support and engineering functions are owned and operated in-house.
We operate a 24/7/365 follow-the-sun model from Los Angeles, New York, London, Dubai and Central Hong Kong, so every ticket, incident or escalation is handled consistently.
Our operations are governed by an integrated and externally audited management system. TWC holds the following certifications and accreditations:
• ISO 9001:2015, Quality Management
• ISO 14001:2015, Environmental Management
• ISO 27001:2022, Information Security
• Cyber Essentials, baseline cyber hygiene and perimeter control
• Microsoft Solutions Partner, recognising our capability in designing, deploying and operating modern Microsoft 365 and Azure-based environments
Service delivery follows the ITIL framework, and our information security and risk governance are aligned with the principles of the NIST Cybersecurity Framework. This helps ensure that the services we provide are responsive and technically robust, all anchored in recognised international best practice.
Service quality and user experience are monitored continuously through independently verified metrics, including:
• Net Promoter Score (NPS) of 76, reflecting strong client loyalty and advocacy
• Customer Satisfaction (CSAT) of 94.3%, tracked across our service and project delivery
TWC is trusted by businesses that need dependable day-to-day IT support, with strategic guidance for modern or legacy environments. As specialists in Microsoft 365, Azure, Entra ID, AWS, Workspace and CRM/ERP software development, TWC will deliver a better digital experience.

Min project size
$1,000+
Hourly rate
$50 - $99 / hr
Employees
10 - 49
Locations
London, England
Year founded
Founded 2011

No have been added yet...

Pricing Snapshot

Min. project size $1,000+

Avg. hourly rate $50 - $99 /hr

Rating for cost 4.7 /5

What Clients Have Said

TWC IT Solutions offers competitive pricing and good value for cost, with clients highlighting budget-friendly options and satisfaction with service delivery. Specific project costs aren't mentioned, but clients appreciate their responsiveness, technical expertise, and ability to meet project expectations within budget.

This summary is based on verified Clutch reviews.

Most Common Project Size

< $10,000 based on 5 reviews

< $10,000 $10,000 - $49,999 $50,000 - $199,999 > $200,000

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TWC IT Solutions Review Insights

Overall Review Rating

4.7

Quality 4.7
Schedule 4.7
Cost 4.7
Willing to Refer 4.7

Top Mentions

Review Highlights

Positive Client Relationships

The company is often seen as an extension of the client's team. They work collaboratively, offering solutions tailored to client needs without unnecessary upselling, fostering strong, long-term partnerships.
Seamless Transition to Remote Work

TWC facilitated a rapid transition to remote work for one client, demonstrating their capability to manage significant IT changes efficiently and effectively, even under tight deadlines.
Pricing and Budget Fit

Clients appreciate TWC's pricing structure, which often fits within their budget constraints. This aspect, combined with the value received, contributes to the decision to choose TWC over competitors.
Effective Project Management

TWC IT Solutions is recognized for delivering projects on time and meeting targets. Clients appreciate their effective workflow, attention to detail, and the regular updates provided throughout project stages.
Responsive Customer Service

Clients frequently note TWC's responsiveness and proactive support. They are quick to address issues and provide clear communication, which helps maintain smooth business operations and client satisfaction.
Contractual Issues

One client reported an issue with TWC changing contract termination clauses post-agreement, which was seen as aggressive and detrimental to the business relationship. This highlights a potential area for improvement.

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TWC IT Solutions Reviews

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Web Design
Less than $10,000
Jan. - Aug. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"They were extremely prompt and eager to walk us through everything."

Oct 13, 2022

Manager, FloDesign

Anonymous

Manufacturing
Athens, Greece
1-10 Employees
Online Review

TWC IT Solutions redesigned a website for a design studio. They conducted a discovery session, performed a website audit, and provided a detailed project plan before implementing the new design.

TWC IT Solutions delivered a fully functioning website that allowed the client to provide their services efficiently. The client was very satisfied with the deliverables. The service provider's team was experienced, motivated, and communicative via Zoom and email.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I am the Manager of FloDesign, a small product design studio & workshop. We provide custom made solutions for your home and your business with specialization in Furniture, Decorative objects, Lights, Promotional objects, Equipment for tourist accommodations, Souvenirs & usable objects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TWC IT Solutions?

We required a new website because the one we had was out of date and troublesome. Additionally, our IT infrastructure and software needed to be upgraded so that we could run our business more effectively.

SOLUTION

How did you select this vendor and what were the deciding factors?

Since no one in our background had given us a recommendation, we conducted some research. We browsed Google reviews and carefully reviewed the service sites of various businesses. Finally, we chose TWC since their proposal and history of success convinced us that they could provide us with high quality services.

Describe the project in detail and walk through the stages of the project.

Four primary phases made up the project. We first spoke about our objectives, and TWC then performed a first audit to create a project plan. Then they gave us the a detailed project plan with all the required steps. After reviewing the proposal, TWC went forward with implementation.

How many resources from the vendor's team worked with you, and what were their positions?

They worked with us three different people: the CTO and 2 technical Managers.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

There are no issues with our site, and we can provide service quickly. In addition, we now have the hardware and software required to manage our daily tasks.

How effective was the workflow between your team and theirs?

Very effective. We exchange emails and arrange zoom calls when necessary.

What did you find most impressive or unique about this company?

They were extremely prompt and eager to walk us through everything.

Are there any areas for improvement or something they could have done differently?

I can't think of anything.

RATINGS

5.0

IT Managed Services
$50,000 to $199,999
Jan. 2019 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"The TWC IT Solutions team is super helpful, productive, and solution-oriented."

Sep 13, 2022

Office Manager, Philanthropic Fundraising Org

Anonymous

Other industries
London, England
11-50 Employees
Online Review
Verified

TWC IT Solutions provides ongoing IT and cybersecurity services for a philanthropic fundraising organization. Their tasks include setting up systems and a secure network and upgrading cybersecurity measures.

TWC IT Solutions is an excellent partner; the client doesn't have any cybersecurity issues, and malware protection is successfully set up. They communicate through meetings and email exchanges, and they provide onsite support. Moreover, they are quick in responding to tickets and queries.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

I'm the office manager and I'm also managing the day-to-day IT needs of our team.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TWC IT Solutions?

We reached out to TWC to help us with our IT setup in general (finding the most suitable laptop for our needs, setting up our file storage system, and to upgrade our cyber security).

SOLUTION

How did you select this vendor and what were the deciding factors?

I wasn't part of the contracting team as I was working with another organisation at that time.

Describe the project in detail and walk through their service package.

TWC helped us with our cybersecurity needs, we explored many options and went with their recommendation. They also helped us with setting up a secure network within our current office space.

How many resources from the vendor's team worked with you, and what were their positions?

I've been working with the Chief Technology Officer and with Technical Managers (4-5).

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

Yes, the projects are still ongoing and we didn't have any cyber security issues so far, we noticed malware already being caught up on the security net which is great.

How effective was the workflow between your team and theirs?

We had meetings, email exchanges and some onsite support, we always received answers to our questions on time and got our tickets dealt with speediness.

What did you find most impressive or unique about this company?

The TWC IT Solutions team is super helpful, productive, and solution-oriented.

Are there any areas for improvement or something they could have done differently?

I can't think of anything, we are happy with TWC managing our IT needs.

RATINGS

5.0

IT Managed Services
Confidential
Jan. 2021 - Ongoing

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 4.5

"They're genuinely always happy to assist, and everyone in our company speaks really highly of the TWC team."

Sep 7, 2022

Head of Admin, Financial Services Firm

Anonymous

Financial services
London, England
11-50 Employees
Online Review
Verified

TWC IT Solutions provides managed IT services for a financial services firm. In addition to troubleshooting IT issues, they’ve also built a bespoke CRM system and continue to provide ongoing maintenance.

The new phone system that TWC IT Solutions delivered has exponentially improved and streamlined the client's operations. The team is energetic and productive, but internal stakeholders are particularly impressed with their attention to detail and commitment to success.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

Financial Services, - Head of Admin

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TWC IT Solutions?

We needed a new phone system, IT service and have also started a bespoke CRM stystem

SOLUTION

How did you select this vendor and what were the deciding factors?

We looked online, and gave them a call. They were prompt with their response and very helpful.

Describe the project in detail and walk through their service package.

We have ongoing service with them, they are our point of call whenever we have any IT issues, ranging from our phone lines, to our computers. Any issue IT related problem and our new bespoke CRM system which is currently being built.

How many resources from the vendor's team worked with you, and what were their positions?

We have worked with several of the team - all just as helpful

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

The new phone system has completely changed the way we work, and made life so much easier for us. Having also seen stage 1 of our CRM we hope this will streamline our business even further.

How effective was the workflow between your team and theirs?

They're genuinely always happy to assist, and everyone in our company speaks really highly of the TWC team.

What did you find most impressive or unique about this company?

Their attention to detail and willingness to help.

Are there any areas for improvement or something they could have done differently?

Nothing we can find to complain about I'm afraid.

RATINGS

5.0

IT Managed Services
Less than $10,000
Jan. 2021 - Aug. 2022

5.0

Quality: 5.0

Schedule: 5.0

Cost: 5.0

Willing to Refer: 5.0

"I am impressed with their global thinking."

Aug 15, 2022

Managing Director, ON.marketing

Panos Ladas

Advertising & marketing
London, England
11-50 Employees
Online Review
Verified

A digital marketing company hired TWC IT Solutions to efficiently manage their IT needs and clients. The team helped set up all the office tools, including a fast, stable, and secure network and software.

The client highly vouched for TWC IT Solutions' top-tier domestic and internal services. They seamlessly managed the entire collaboration and communication. Overall, they were easy to work with and global thinkers.

The client submitted this review online.

BACKGROUND

Please describe your company and your position there.

We are a digital marketing service

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TWC IT Solutions?

We needed someone to take care of our IT needs

SOLUTION

How did you select this vendor and what were the deciding factors?

We conducted several IT device providers in the central and north London area and asked for their proposals.

Describe the project in detail and walk through their service package.

We needed a reliable and experienced IT partner for our offices in London. We heard that TWC was one of the most experienced companies in the field so we chose them. Our collaboration exceeded our expectations, since they helped us setup our new offices with all the tools a company needs: fast and stable internet, secure networks & systems, integrated software, and tools, in order to manage our clients efficiently.

How many resources from the vendor's team worked with you, and what were their positions?

5, mostly tech people

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We were delighted to see that both their domestic and international support is world-class, which was a top priority for us from Day 1. Highly recommended!

How effective was the workflow between your team and theirs?

Great, very easy to deal with

What did you find most impressive or unique about this company?

I am impressed with their global thinking.

Are there any areas for improvement or something they could have done differently?

We are happy with everything we received

RATINGS

5.0

Showing 11-14 of 14 Reviews

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Learn More

Verified Client Reviews: 9

Overall Review Rating: 4.7

Source: Clutch

Last Updated: October 22, 2025

Business Entity

Business Entity Name	Transworldcom Limited
Source	Companies House
Jurisdiction of Formation	United Kingdom
Date of Formation	July 5, 2011
Status	Active
Last Updated	November 30, 2025
ID	07692994

Credit Report Results

International Credit Risk Assessment	Very Low Risk
Source	Creditsafe
Last Updated	November 30, 2025

Learn More About The Clutch Verification Process

Locations (1)

32-34 Station Close London, England EN6 1TL

31 - 40

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TWC IT Solutions

We've got IT covered.

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Industries

Clients

Pricing Snapshot

What Clients Have Said

Most Common Project Size

Select a service to see pricing information

Reviews

TWC IT Solutions Review Insights

Overall Review Rating

Top Mentions

Review Highlights

Positive Client Relationships

Seamless Transition to Remote Work

Pricing and Budget Fit

Effective Project Management

Responsive Customer Service

Contractual Issues

Reviews mentioning:

TWC IT Solutions Reviews

Web Design for Design Studio

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

IT & Cybersecurity Support for Philanthropic Fundraising Org

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Solutions for Financial Services Firm

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Managed IT Services for Digital Marketing Services

BACKGROUND

OPPORTUNITY / CHALLENGE

SOLUTION

RESULTS & FEEDBACK

RATINGS

Portfolio & Awards

Verification

Business Entity

Credit Report Results

Location

Locations (1)

Contact

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Connections

Property Rescue Ltd

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