True Refined Solutions

BACKGROUND

Introduce your business and what you do there.

I’m the Executive of Almax Collective, a platform that allows users in Greece to easily discover, book, and access a variety of lifestyle activities near them.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with True Refined Solutions?

We needed help was fixing unfinished tasks from previous developers, fixing the whole code structure, and making new features to improve our app.

SOLUTION

What was the scope of their involvement?

True Refined Solutions has been providing ongoing development work for us, including bug fixes and feature development. The team has completed a mobile app that syncs with an admin/partner portal.

What is the team composition?

We’ve worked with one teammate from True Refined Solutions.

How did you come to work with True Refined Solutions?

We found them on Fiverr. We had a meeting with them, and they seemed to understand our needs and were very logical.

How much have you invested with them?

We’ve spent less than $10,000 so far but we are ongoing collaborators.

What is the status of this engagement?

We started working together in October 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

True Refined Solutions has delivered new quick feature updates that have prevented our company from lagging behind. The team has also been responsive in fixing issues quickly so our partners can continue their work.

How did True Refined Solutions perform from a project management standpoint?

True Refined Solutions has delivered on time. We communicate via virtual meetings, emails, and messaging apps.

What did you find most impressive about them?

True Refined Solutions’ honesty about what is worth doing now and what can be done later with the budget in mind is impressive.

Are there any areas they could improve?

I don’t think there’s anything they can improve on.

BACKGROUND

Please describe your company and position.

I am the CEO of Biosonic

Describe what your company does in a single sentence.

BioSonic is a company specialized in artificial intelligence analysis of bat acoustics for efficient noise-file cleaning and species classification.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire True Refined Solutions to accomplish?

• Set up Supabase database and create a web portal from scratch
• Handle huge amounts of data effectively
• Optimize backend API querrys

SOLUTION

How did you find True Refined Solutions?

Online Search

Why did you select True Refined Solutions over others?

• Great culture fit
• Other

How many teammates from True Refined Solutions were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

Infrastructure Optimization: Improved the Supabase and AWS architecture, addressing recurring connection pool restarts and RPC timeouts by refining query logic, caching strategies, and system resource allocation.
Performance Engineering: Profiled and optimized RPC and SQL functions for better concurrency and lower latency during heavy data retrieval (e.g., dashboards and large project queries).
Automation & Queue Management: Contributed to the SQS-based job distribution system, enhancing throughput and reducing processing delays for multi-terabyte bat data uploads.
Monitoring & Reliability: Implemented system metrics and EC2 resource monitoring to track CPU, memory, and disk utilization, ensuring proactive scaling and reduced downtime.
Collaboration: Worked closely with the BioSonic team to debug complex production issues and document solutions, ensuring long-term maintainability and knowledge transfer.

Impact:
Hammad’s has created our web portal from scratch and built it out to be a high performant system in 4 months from nothing. He has reduced system errors, speed up API calls, handing on the fly issues and been owning the work from the start

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Consultant Summary – Hammad
Hammad optimized BioSonic’s backend and infrastructure, delivering major stability and performance gains across Supabase and AWS systems.

Key outcomes:

5× faster RPC queries (40 s → 8 s) on large datasets.
240% faster loading of files
His work greatly improved system reliability, scalability, and user experience on the BioSonic Portal.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Hammad demonstrated project management and communication skills throughout the engagement. 

He showed a proactive approach to problem-solving and quickly found causes to production issues.

He's professional and competent

What was your primary form of communication with True Refined Solutions?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

His ability to go the extra mile and work hard when needed to meet short deadlines is very impressive.

He also is able to focus on important tasks rather than spending time on things that is not urgent

Are there any areas for improvement or something True Refined Solutions could have done differently?

Perhaps even better comunication on tasks so we're completely alligned. We've been working on extreme deadlines and mostly we've been on par so not a big issue