Trigma

BACKGROUND

Introduce your business and what you do there.

I’m the sales head at a software company.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trigma?

We had a client who was looking to develop a mobile app in Flutter. We didn’t have any in-house resources for that, so we sought out Trigma.

SOLUTION

What was the scope of their involvement?

We outsourced iOS, Android, and web app development to Trigma. It’s a doctor-patient portal, where a user could search for and consult with the nearest medical professionals. Through the app, a user could book a phone, video, in-person appointment. We also had the team develop a feature that allows doctors to inform patients of their availability and prescribe them medication online. 

Patients could also purchase the medicine from the app itself by locating the nearest pharmacy. After presenting the prescription, they would then receive the total price and a video call from the pharmacist.

Trigma also developed the portal such that all payments can be made within the app, whether these be payments for the prescription or doctor’s fees. 

What is the team composition?

There were about 12 people onboard, including developers, designers, testers, and the marketing team. I was mostly in touch with the project manager and one other person.

How did you come to work with Trigma?

I was looking for a local company. Trigma came up in the results and turned out to be the best of the 12 other companies I had interviewed.

How much have you invested with them?

We spent $32,500.

What is the status of this engagement?

We started working together in April 2021. We’re done with the development and testing phase and are due to begin marketing the product.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Trigma had a very good working process.

How did Trigma perform from a project management standpoint?

The project management was great. I’m thoroughly satisfied with their work. They used Jira, GitHub, and Slack, which were really handy for us.

What did you find most impressive about them?

They were able to provide resources who had the skills to handle the project.

Are there any areas they could improve?

No, it was a good partnership. Everything the client was looking for, they were able to deliver.

Do you have any advice for potential customers?

Don't hesitate to work with Trigma. They're very good.

BACKGROUND

Please describe your company and your position there.

I am the CEO of a Tech Start-up that is working of creating smart integrated equipment for individual player sports.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma?

We wanted to develop smart Hybrid Golf Cubs that can monitor the power, acceleration and speed of a swing. The data can then be fed into an app over a Wi-Fi connection that calculates the players progress as well compares the player's swing characteristics with a global pool of data of Golf swings from other players using our equipment.

SOLUTION

How did you select this vendor and what were the deciding factors?

I was referred to them by a friend who had been a client of Trigma in the past. My interactions with the team over various video calls convinced me that they can be the right development agency as they had a lot of experience in delivering similar projects.

Describe the project in detail and walk through the stages of the project.

1. Data Capturing in smart sensors
2. Data transfer to central servers linked to player profiles
3. Data visualization for each player in a native smartphone app interface
4. Comparative analysis of players' skills

How many resources from the vendor's team worked with you, and what were their positions?

It was a team of 8 developers led by a Project Manager. The development team included DB Programmers, Python Developers, iOS and Android Developers and QA.

RESULTS & FEEDBACK

Can you share any outcomes from the project that demonstrate progress or success?

We have signed up with one Golf Academy that will use our equipment in training the newbies as a pilot.

How effective was the workflow between your team and theirs?

It was smooth since the project sprint planning was completed before a single line of code was written and it was then adhered to throughout the project development.

What did you find most impressive or unique about this company?

They have young, really talented tech developers!

Are there any areas for improvement or something they could have done differently?

They can refine their sales pitch as the amount of experience they have can be better presented to clients like me searching for good development agencies.

BACKGROUND

Please describe your company and your position there.

I am a manager at Seroxy Media Company. Our site portfolio includes the major EU countries like Germany, France, Itay or Spain. We create review content for all sorts of products from vacuum cleaners to bike shoes.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

We needed an experienced development team for site maintenance & site improvements.

SOLUTION

How did you select this vendor and what were the deciding factors?

We found them on Upwork. We gave them a few test task, they handled those task very well, so we decided to start a serious collaboration.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We use Trello to collaborate. We create cards (tickests), the Trigam team leager, reads the cards and assigns it to either a developer or a designer.

How many people from the vendor's team worked with you, and what were their positions?

The team consists of generally 4 people: a team leader, two programmers & a designer.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Since we started collaborating with them we have seen major improvement is our sites' functionality & speed. Also, they have developed plugins that have made some processes a lot simpler.

Describe their project management style, including communication tools and timeliness.

We communicate mainly through Trello or Slack. Through Trello we can communicate with the whole team & through Slack we communicate with only the Team Leader.

What did you find most impressive or unique about this company?

We are very happy with the team's flexibility with the fact that they always deliver the tasks on time. We are constantly giving them a wide variety of tasks, but they never say it can't be done. So far, they seem to always find a solution.

Are there any areas for improvement or something they could have done differently?

The only aspect that needs improving in our opinion is the design site of things. The Trigma designers we have collaborated with so far are good, but nothing to write home about. Site design is a very subjective matter.

BACKGROUND

Please describe your company and your position there.

I am the Operations manager of my company.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

To develop an internal app for Planning and Ordering. That would allow some frictionless communication between the Sales Executive and the Plant Operation Team.

SOLUTION

How did you select this vendor and what were the deciding factors?

We performed a lot of online research and eventually ended our search on Trigma as they were noted to be offering the most professional services. They did have some great reviews on their work done, they have the capability to synchronize some amazing innovative plans, and the highly notable factor was the project manager who supervised the complete app development process.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

I was looking out for a high-quality and cost-efficient product that could be delivered in a timely manner. Before choosing Trigma, we did perform a lot of research and researched globally in many countries. Trigma created some of the best, some great vision for the projects along with their team leaders, who were able to create this great app for seamless communication between the doctors and the patients. We are sure to use the services of Trigma while making updates to our app along with building new apps over time, and we do highly recommend them to anyone who is interested in creating the app.

How many people from the vendor's team worked with you, and what were their positions?

We had a project manager assigned to our project, which laid out the best plan along a clear path with specific specialists and some great milestones that were in charge of the entire step all along the way. They streamlined the process quite well, and the most noted fact of all what the communication that was made through every channel making the project seamless all throughout.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Trigma helped us in building this native app for Sales Executive and the Plant Operation Executive on the platform of both Android and iOS. The app allowed the sales executive to communicate with the plant operation persons either through chat, voice call, or video call. The sales executive can manage their time effectively with the use of this solution, keep the records, and track the delivery status of material.

Describe their project management style, including communication tools and timeliness.

Things from the end of Trigma were clearly laid out and well-planned as they delivered some great management and communication from their end. I do agree that we are new to the app development industry and really required a lot of assistance along the way, and Trigma did a remarkable job as we were completely happy that there was a project manager who held our hands at all times

What did you find most impressive or unique about this company?

Trigma, without a doubt, is a great app development company as they understood all that we required for the project, as they were well-structured, cost-effective, and organized greatly, and something that is most noted is that they delivered the project within the stated time frame. The coordination that was made was flawless as they kept me updated on every stage of the app development project. I have worked with many companies, but Trigma truly performed the highly remarkable job/

Are there any areas for improvement or something they could have done differently?

The app delivered by Trigma simply exceeded our expectations as it met every requirement that we had mentioned during the commencement of the project. As we strive to improve our current app and create new ones, I am sure that we will use Trigma again, not only for this app but also for our other ones.

BACKGROUND

Introduce your business and what you do there.

I've since moved to a new position, but I previously worked at a tractor parts supplier. We originally focused on doing business with government organizations.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trigma?

We needed to expand into the private sector in order to achieve our desired income goal. I thought it would be best to bring an external firm in to help us widen our approach.  

SOLUTION

What was the scope of their involvement?

They built our website. They did everything from the frontend design to the backend development. We wanted our website to be fully functional with respect to online shopping. They implemented the proper framework so people can come to the site directly and place their orders. Every now and then, they will update the website according to our needs. They gave us the first solution 10 to 15 years ago. Back then, it only utilized HTML and CSS. Then, they gave us another solution four or five years ago that uses AngularJS. They've encouraged us to keep using this platform. It's a little more expensive, but it gives the site a polished aesthetic. For the backend, they are using Java, and Spring Boot for the framework. For the database, they are using MariaDB.

When we started out, they gave us a presentation of what our website would look like and they asked for input. We gave them input and they implemented that. We provided documentation, but they were ready beforehand. They did a pretty good job there.

What is the team composition?

At first, we worked with the regional manager and his counterpart. Then, four people were assigned to the project. In total, there were six people involved, which was optimal for our medium-sized organization.

How did you come to work with Trigma?

Due to time constraints, I was not able to develop the website myself. However, a colleague who lives in my hometown had worked with Trigma and recommended them to me. We tried them out and they were very hardworking. They checked off all the boxes and we hired them.

How much have you invested in them?

We've spent around $150,000 with them.

What is the status of this engagement?

We've worked together since February 2005.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our organization is one of the largest in the northern region of India, so we expect our partners to provide a solution that is out of the box and unique. We've invested a lot with them, but the returns have been very good. Over the past 15 years, our year-over-year turnaround was around $125,000.

Once we started offering online payment, we attracted a lot of customers even from the southern part of the country. We have exported our product to Mumbai which is in the eastern part of the country. Especially considering the COVID-19 situation in India, the e-commerce capabilities of the website have been great in allowing all customers to place orders at their convenience.

Due to our workforce limitations, we don’t hire more than 100 employees in one organization, so our internal capabilities were strictly limited. As such, we needed an external partner who would emphasize quality over quantity. They recognized this need of ours. Even though the price point has been high, we've been able to attract a lot of new customers and expand our business and online presence thanks to them. As our business has grown, this growth has been reflected in the content of the site.

I really like their company’s confidentiality policy as well. Even though I am the owner of the website, I am not allowed to see the code they've written. However, they provide me with any information that I need. For example, a month ago I needed to know how many people were viewing the website. They gave me the average number of people who view the website in a week but didn't show me the code behind this statistic. They provide insight as to how they are developing, but they don’t let us near the code. I think that is a very good company policy because it keeps me happy while still providing them with their confidentiality.

How did Trigma perform from a project management standpoint?

They take all the burden off their customer, and they are always there. During the major development phases of the project, we've had a project manager that would give us daily updates on their progress and goals. Sometimes they took more time, but the product was really impressive. We had to be patient due to the uniqueness of their solution. Once I saw the beta version of our website, I knew that the time we invested did not go down the drain. For the past year, we have been communicating through phone calls or Zoom meetings. Before that, they would provide updates at in-person meetings.

What did you find most impressive about them?

They are cooperative, hardworking, and really imaginative. Their team is forthcoming, and they offer a fairly good price.

Are there any areas they could improve?

I have an IT background, so I think they should explore other services like AWS Cloud. I am working with AWS Cloud currently, and I think it's a great solution that would enhance their business. I have suggested that to them, and I think they will be implementing it soon. They use Microsoft Azure, which I feel is a little more difficult.

Do you have any advice for potential customers?

I would say just trust them. Give your ideas to them so they can brainstorm. They're a brilliant team, so you should just sit back, relax, and let them do everything.

BACKGROUND

Introduce your business and what you do there.

I’m the CEO of a navigational service company. We supply nautical charts and other charts used by sailors and merchants for their safe navigations. We do some emergency kits and other things for navigation purposes.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with Trigma?

The marine industry is pretty old. The industry was facing digitalization issues. Everybody started from paper maps and then we moved to the age of computers. There was a strong need for a web application that would allow marinas to quickly search and make waypoints.

Before this, weather, sounds, light points, tides, and everything else were all on paper. They’ve had to log this data for at least the last 20 years, but we needed to convert the logbooks into digital format.

SOLUTION

SOLUTION

What was the scope of their involvement?

Trigma developed a cloud-based Java application. Based on the hard copies we had, they built that information into the application. There was an option where they could make the changes and add the field.

One of the features built into the app accounts for the flag state of each country. There are different rules and regulations that mariners need to follow depending on the flag state, so it’s important that they have the most up to date information. For example, Canada needed an electronic book for their flag state that followed a specific format.

The important point was to connect the changes that the captain, second officer, or third officer are making, to the main server. If the superintendent or the ship manager goes, they can quickly review it. It allows users to monitor on what’s happening on the ship.

What is the team composition?

There were 8–9 people working on the project in total. Some of them were overlapping. At one time, there were 5–6 on the team.

How did you come to work with Trigma?

We initially met with a couple of companies to get an idea of how we could approach the project and how fast it could be done. I met Trigma’s founder at a webinar and decided they would be the best fit.  

How much have you invested with them?

We spent between $55,000–$60,000.

What is the status of this engagement?

We started working together in February 2020 and wrapped up the project in June 2020. The maintenance is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

They were quick to understand what we needed and delivered it. They picked up things really well.

How did Trigma perform from a project management standpoint?

We used a project management software where they listed all the work they’ve done. We had group sessions with them on a weekly basis. There were ongoing discussions.

They walked us through what they did so we knew what was going on. They were very good with time management. We never had any late deliverables. All milestones were properly met.

What did you find most impressive about them?

They’re consistent. They put a lot into planning the development and it worked out really well. . I was impressed by their attention to detail. For example, and purchased some of the other licenses just to see how they could increase connectivity for users

Are there any areas they could improve?

No, I’m happy with their service.

Do you have any advice for potential customers?

Their CEO is brilliant. They’re very knowledgeable. I was surprised to see they were a startup because they’ve really grown. Contact them. They’re the complete package.

BACKGROUND

Please describe your company and your position there.

Working with a firm based on South Aftrica from India as BDE.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

We hired Trigma Solutions for the agriculture based IoT project in which trigma team have to develop a proof of concept using several sensors on a IoT platform, amazon, google or thingspeak. and create a dashboard on the platform to report the data gathered.

SOLUTION

How did you select Trigma and what were the deciding factors?

Trigma shared the detailed proposal which explains each aspects very nicely like project approach, timeline (with man hours and expected time in months), budget. number of resources they will share and mode of contact which impress us and we took a decision to move ahead with Trigma.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

Scope of work: Create proof of concept using several sensors on a IoT platform Rasperry Pi 4, All the sensors (like Teros -12 probe, Phytos 31 probe etc) will be connected with the Raspberry Pi with the help of connector. Technology used: Rasperry Pi 4, Connectors, Programming language (Python), IoT framework: Thingsboard.

How many people from the vendor's team worked with you, and what were their positions?

• Delivery Manager - 1
• Business Analyst - 1
• Designer - 1
• Developer - 2

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Team Trigma provided the exact results we were expecting and on time. The PoC work is completed now and we are going to work on next phase of the project with the team for sure.

Describe their project management style, including communication tools and timelines.

They use Proofhub as a project management team. There complete team provides the project updates over there and we can check the project progress on the same platform which saves our time as well.

What did you find most impressive or unique about this company?

they are very professional, responsive, and they understand the requirement at one time.

Are there any areas for improvement or something they could have done differently?

They are just good in the way they handle their clients. So I do not find any point of improvement for now.

BACKGROUND

Please describe your company and your position there.

AI dashcam manufacturer and car company tier 1 supplier. VP of US operation

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

AImatics has implemented its own video telematics cloud service for the global market. We needed to test the service and quality integrated into 3rd party web service. Trigma has built the 3rd party web service integrating with AImatics's video cloud and test the flow and quality.

SOLUTION

How did you select Trigma and what were the deciding factors?

We've started with a small simple project like MVP verifying the integration between the two services. Trigma was very straightforward, flexible, knowledgeable, and easy to communicate with.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

SOW: Integration of AImatics' video telematics and the test video telematics as 3rd party service.

1. Opening the communication using AImatics' API
2. Designing the video telematics web console
3. Designing the admin. console for the video telematics
4. Designing/integrating the video streaming service console
5. Testing the communication between two services
6. Documenting APIs

How many people from the vendor's team worked with you, and what were their positions?

• Project Manager
• Two Web programers
• Director

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

We were able to troubleshoot our existing service and develop additional module/service as working together with Trigma team. After the deliverable, we were able to run the video telematics service to one of our first customers and feedback was satisfactory.

Describe their project management style, including communication tools and timelines.

The project manager handles all project aspects and the technical details are handled directly by the engineer which was straightforward as far as conveying the information is concerned. The director was constantly making sure everything's ok

What did you find most impressive or unique about this company?

I was impressed with their speed, accuracy, and flexibility.

Are there any areas for improvement or something they could have done differently?

None

BACKGROUND

Please describe your company and your position there.

I am working as a BDE in a software solutions company

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma, and what were your goals?

IoT related projects using sensors and raspberry pi

SOLUTION

How did you select Trigma and what were the deciding factors?

Trigma already have prior experience with similar work which has gain our confidence level and at last we have made the decision to give them projects

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

A python program code to read human body temperature using sensor or camera from distance which is connected to raspberry Pi board, and to detect the speed and distance between humans using a radar sensor which is also connected to raspberry Pi.

Raspberry Pi board connected to amazon IoT and cloud services to analyze the data and the display the analyzed data to the user using a simple dashboard Reading data throw sensors ----> raspberry ----> AWS ----> dashboard to display the data after processing to the user with simple way.

How many people from the vendor's team worked with you, and what were their positions?

Five persons: 1. UI/UX 2. API developer 3.Mobile app developer 4.IoT developer 5. Backend developer

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

Due to this project, My processes are very easy and fast

Describe their project management style, including communication tools and timelines.

They have manage the project very well on their project management tool and shared project plan in gantt chart . They kept on updating each task everyday over $skype, upwork and Proofhub. Also, they have completed my project in a timely manner.

What did you find most impressive or unique about this company?

They use updated technologies and techniques. Also, they recommend cost-effective solutions with quality of work.

Are there any areas for improvement or something they could have done differently?

They have managed everything properly so I don't think they should have sone anything different except than this.

BACKGROUND

Please describe your company and your position there.

We are a start-up quarter mile horse racing hub. I am the founder of StallionMexSearch.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire Trigma Solutions, and what were your goals?

I hired Trigma Solutions to custom build a horse racing platform where we can store unofficial races.

SOLUTION

How did you select Trigma Solutions and what were the deciding factors?

I searched online and I came accross them in Upwork initially. I got assigned a project manager that helped a lot. From giving me a professional quote with breakdowns, to development, to an amazing customer support.

Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.

We created all the project in Wordpress. We custom build a plugin to help us manage adding, editing and displaying horse racing.

How many people from the vendor's team worked with you, and what were their positions?

I worked with an assigned project manager and a team of front-end and backend developers.

RESULTS & FEEDBACK

Can you share any measurable outcomes of the project or general feedback about the deliverables?

I have a highly functional platform that exceed my expectations. They have an amazing QA team that made use that everything worked according to the plan. I am very happy working with Trigma team and continue to add features to my platform. I am planning to start a new project with them shortly.

Describe their project management style, including communication tools and timelines.

They delivered all the tasks on time. We had an agile type development style that was more dynamic. We communicated almost on a daily basis via skype.

What did you find most impressive or unique about this company?

Their responsiveness and customer support is outstanding.

Are there any areas for improvement or something they could have done differently?

Nothing so far.