Transputec is more than an IT support company — we are long-term partners invested in your success. For over 40 years, organisations have trusted us to deliver technology solutions that work in the real world, helping them adapt, grow, and protect their businesses.
As an AWS Advanced Tier Services Partner, we combine our cloud expertise with leading Managed IT Services, robust Cybersecurity, and innovative Enterprise AI Solutions to deliver technology that is resilient, future-ready, and tailored to your needs.
Our approach is simple: we listen first. We take the time to understand your business, your goals, and the challenges you face, then design solutions that strengthen performance, reduce risk, and enable innovation. Whether that means seamless IT management, advanced cloud strategies, or safeguarding your digital estate, our proactive teams provide the right expertise at the right time.
Kuhnic — our dedicated AI and innovation division — showcases Transputec’s commitment to next-generation technology. Through Kuhnic, we harness the power of artificial intelligence, automation, and data analytics to help organisations accelerate decision-making, enhance customer experiences, and gain a competitive edge. From AI-driven chatbots and intelligent monitoring systems to predictive analytics and generative AI integration, we help turn emerging technology into tangible business value.
With decades of experience supporting SMEs through to large enterprises, Transputec offers more than service contracts — we offer a trusted partnership, continuous guidance, and the confidence to focus on what matters most: running your business.
Transputec Ltd is noted for good value for cost, with clients highlighting competitive pricing and effective service delivery. Specific project costs include $25,000 annually for one client and a total of nearly $1.3 million over five years for another. Overall, they are praised for their professionalism and responsiveness.
While generally effective, some clients noted that Transputec Ltd's communication could be more detailed and proactive at the project's outset to avoid initial issues. Overall, this is a minor area for improvement.
Client-Centric Approach
Transputec Ltd is recognized for their client-centric approach, focusing on understanding and addressing specific client needs. Their willingness to listen and provide tailored solutions enhances client satisfaction.
No Significant Areas for Improvement
Most clients report satisfaction with Transputec Ltd's services, with no significant areas for improvement. The company is seen as reliable, professional, and capable of meeting client needs consistently.
Timely and Reliable Deliveries
Transputec Ltd is commended for their ability to meet deadlines consistently. Their reliable service and commitment to timeliness are key factors in client satisfaction and project success.
Strong Project Management
Transputec Ltd consistently delivers projects on time and within budget. Their project management skills are praised for being professional and flexible, with a clear communication strategy that keeps clients informed and engaged throughout the project lifecycle.
Excellent Customer Support
Clients commend Transputec Ltd for their responsiveness and ability to address issues promptly. Their team is noted for being approachable, professional, and always ready to assist, ensuring a smooth and supportive client relationship.
"They came up with good solutions at a reasonable cost and delivered their tasks with minimal problems."
Oct 8, 2021
CTO, Media & Events Company
Anonymous
Verified
Media
United Kingdom
51-200 Employees
Phone Interview
Verified
A media and events company was looking to revamp their IT infrastructure, so they engaged with Transputec Ltd to provide them with a full audit of their entire system.
The team was very flexible and accomodating to the concerns of the client. The solutions they delivered were so innovative, that they didn't even need to change the original scope, much to the delight of the internal stakeholders.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m the CTO of a media and events company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with Transputec Ltd?
We needed someone to completely refresh our IT infrastructure.
SOLUTION
What was the scope of their involvement?
Transputec provided us with a full audit of our IT system and infrastructure. We started with project planning and scheduling, which was then followed by testing and optimization. After that, we then implemented resilience or contingency testings.
What is the team composition?
Our main point of contact was a technical architect, and we also had support analysts who provided us with desktop, server, and infrastructure support.
How did you come to work with Transputec Ltd?
We’ve used quite a few different providers before, but they were the ones we’ve had the most success with. They came up with good solutions at a reasonable cost and delivered their tasks with minimal problems.
How much have you invested with them?
We invested around $250,000.
What is the status of this engagement?
We worked together from April 2019–April 2020.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They provided us with innovative and high-quality solutions, and their team was very easy to work with. They were also very flexible in accommodating some of our requirements without having to change the scope.
Their access to a broad range of resources and knowledge-base was wonderful.
How did Transputec Ltd perform from a project management standpoint?
Their project management was excellent. They consistently sent us reports and kept us updated throughout the partnership.
What did you find most impressive about them?
We’re impressed with the quality of their solutions, as well as their flexibility.
Are there any areas they could improve?
I suppose they could maybe reduce the pricing on their project management so it can be more accessible.
Do you have any advice for potential customers?
Be very clear with what you want, what your objectives are, and the scope of what you’re trying to achieve. That should include everything from the budget, timelines, and measures of success. I would also suggest adding an element of contingency because even though they were very flexible, I still think some aspects of the project could’ve been done quicker.
RATINGS
4.0
Quality
4.5
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
ThreatSpike Deployment for Insurance Company
IT Managed Services
Less than $10,000
Feb. - June 2020
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were patient, which was important due to their advanced skillset."
Sep 28, 2021
Group IT Manager, Innovu Insurance
Colin Tyrrell
Verified
Financial services
Wexford, Ireland
51-200 Employees
Online Review
Verified
In order to deploy ThreatSpike, an insurance company engaged with Transputec Ltd for managed IT services. The goal was to enhance business security and avoid advanced threats.
Transputec Ltd deployed the solutions that addressed password leaks and weak security successfully. Also, the system provided reports and notifications, which helped the company to proactively and immediately solve threats. Above all, the team was responsive and patient throughout the engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I'm the Group IT Manager for an Insurance Broker in Ireland (Innovu Insurance)
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Transputec Ltd?
We used Transputec Ltd for ThreatSpike deployment.
SOLUTION
How did you select this vendor and what were the deciding factors?
We had previously dealt with Stephanie on a number of smaller purchases, and we found Stephanie to go above & beyond when we were in dire need.
Describe the project in detail and walk through their service package.
We had a need for security skills that we couldn't provide in-house. As more of our users were working at home, we felt more exposed. Our anti-virus was good but not enough to protect us from more advanced threats - insider and outsider ones.
How many resources from the vendor's team worked with you, and what were their positions?
We dealt with Stephanie (Sales Manager) , Efe (Service Delivery Manager), Kiril (Operations Lead)
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Within days we were seeing issues that needed addressing. Many of these were easily addresses - poor practices by staff, password leaks, weak security. The reports and notifications allowed us to proactively address these quickly
How effective was the workflow between your team and theirs?
Response time was really fast. Information was processed quickly, and I felt communication was of a very high standard. They were patient, which was important due to their advanced skillset (compared to mine!)
What did you find most impressive or unique about this company?
The solution was easily deployed to endpoints, and this solution is unique to ThreatSpike. They didn't bombard us with needless alerts, but ones that could be addressed quickly. The briefings I got were far superior to any other support company I dealt with. The solution was also suitable for those outside of the company network/perimeter
Are there any areas for improvement or something they could have done differently?
I'm happy with all aspects. I liked how they deployed it safely and quickly
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Great communication, impressive support"
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
"I feel it is better value than any rival's"
Willing to Refer
5.0
NPS
"Very likely, and have done so.
IT Support for Vehicle Glass Repair & Replacement Company
IT Managed Services
Help desk
+1
Confidential
Dec. 2024 - Feb. 2025
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Transputec always pulled out all the stops to help."
Aug 12, 2025
VIP Support & SD Manager, Automotive Company
Anonymous
Verified
Automotive
Egham, England
201-500 Employees
Online Review
Verified
Transputec Ltd provided IT support for a vehicle glass repair and replacement company. The team offered last-minute personnel to help with a tenant migration over the Christmas and New Year period in 2024.
After Transputec Ltd's efforts, the client was satisfied with the project outcomes. The team communicated effectively via phone and email, and always went above and beyond to help. The client also praised Transputec Ltd's friendly approach. Overall, the team was easy to work with.
BACKGROUND
Introduce your business and what you do there.
The company is a global leader in vehicle glass repair and replacement, operating in 37 countries with well-known brands. We serve millions of customers with a focus on care and strong family values.
OPPORTUNITY / CHALLENGE
What challenges were you trying to address with Transputec Ltd
We needed support with hardware and personnel.
SOLUTION
What was the scope of work with Transputec Ltd?
Transputec provided last-minute personnel to help with a tenant migration over the Christmas and New Year period in 2024. The team reached out to then company employees and helped them reconnect via email and Teams.
What is the team composition?
We worked with four teammates from Transputec.
How did you come to work with Transputec Ltd?
We had been customers of Transputec for many years. The team was friendly and easy to deal with. They never said no to any request.
What is the status of this engagement?
We worked together from December 2024–February 2025.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The number of the company employees that could reconnect to email and Teams from the list provided was the measurable outcome of the project.
How did Transputec Ltd perform from a project management standpoint?
We primarily communicated via phone and email.
What did you find most impressive about them?
Transputec always pulled out all the stops to help.
Are there any areas they could improve?
There’s nothing I can come up with.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Cybersecurity Services for Pharmaceutical Company
CybersecurityIT Managed Services
$50,000 to $199,999
Aug. 2024 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
4.0
Willing to Refer
5.0
"I’m impressed with their good understanding of our requirements and advice on the commercial aspects of the project."
Nov 18, 2024
Head of IT, B&S Group
Atu Sofat
Verified
Other industries
Ruislip, England
501-1,000 Employees
Online Review
Verified
Transputec Ltd provides cybersecurity services for a pharmaceutical company. The team works on enhancing the client’s network security, installing EDR, reporting threats, and upgrading their infrastructure.
Transputec Ltd has successfully managed the client's security protocols. The team is highly responsive and provides ongoing advice. Their resources’ understanding of the requirements and commercial aspects of the project is commendable. Overall, the engagement has been highly successful.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of IT of B&S Group
Describe what your company does in a single sentence.
Manufacture and distribution of Phama products
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Transputec Ltd to accomplish?
Enhance network security
Monitor network security
SOLUTION
How did you find Transputec Ltd?
Referral
Why did you select Transputec Ltd over others?
Close to my geographic location
Great culture fit
Referred to me
How many teammates from Transputec Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Installation of EDR
Theat reporting
Upgrade of Infrastructure
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Managemnet of security protocols
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Great responce and ongoing advise
What was your primary form of communication with Transputec Ltd?
In-Person Meeting
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
I’m impressed with their good understanding of our requirements and advice on the commercial aspects of the project.
Are there any areas for improvement or something Transputec Ltd could have done differently?
Not really
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Cybersecurity Services for Procurement Company
Cloud Consulting & SICybersecurity
Azure Security
+1
$50,000 to $199,999
Aug. - Sep. 2024
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were friendly and reliable."
Oct 29, 2024
IT Operations Manager, Procurement Company
Pritesh Lad
Verified
Other industries
Farnborough, England
501-1,000 Employees
Online Review
Verified
Transputec Ltd provided cybersecurity services for a procurement company. The goal was to recover the client's system downtime, prevent data loss, and ensure business continuity.
The engagement resulted in a stable environment and timely task completion. The team took a professional project management approach with clear milestones and deliverables. They were always available, responsive, approachable, friendly, and reliable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Operations Manager of Pelican Procurement Services - An Avendra Company
Describe what your company does in a single sentence.
Professional Procurement in food and hospitality
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Transputec Ltd to accomplish?
Recover from system downtime
Prevent data loss
Business Continuity
SOLUTION
How did you find Transputec Ltd?
Referral
Why did you select Transputec Ltd over others?
High ratings
Pricing fit our budget
Great culture fit
Good value for cost
Referred to me
Company values aligned
How many teammates from Transputec Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Establish root cause of outage
Set expectation of project timeline
Confirm key stakeholder
Complete project within budget
Ensure stable and sustainable environment
Ensure best practice with reagrds to Business Continuity
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Stable environment
Delivered with timescale and on budget
Proven uptime
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Professional project management with clear milestones and deliverables
Delivered on-time with regular check-ins
Genuinely responded to our requirements and always on-standby
What was your primary form of communication with Transputec Ltd?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
Professional approach with can-do attitude
Genuinely approachable
They were friendly and reliable
Happy to work outside normal business hours
Are there any areas for improvement or something Transputec Ltd could have done differently?
N/A
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
"Outstanding
SEO Services for Debt Resolution Company
Other IT Consulting and SI
Less than $10,000
May - Sep. 2023
4.0
Quality
4.0
Schedule
4.0
Cost
4.0
Willing to Refer
5.0
"We were impressed with their ability to detect a problem, produce a plan, and then deliver on it."
Dec 28, 2023
Head of Software Development, Bristow & Sutor
James Mills
Verified
Financial services
Redditch, England
501-1,000 Employees
Online Review
Verified
Transputec Ltd was hired by a debt resolution company to optimize their Prem SQL environment. The goal was to reduce the load of CPU and memory and boost their software's performance.
Transputec Ltd successfully reduced CPU and memory usage, meeting the client's expectations. The team delivered everything on time and went above and beyond the scope to move the project forward. Their proactive problem-solving skills and ability to deliver on their plans stood out.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Head of Software Development of Bristow & Sutor
Describe what your company does in a single sentence.
Debt Resolution
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Transputec Ltd to accomplish?
Optimisation of our on prem SQL environment
SOLUTION
How did you find Transputec Ltd?
Referral
Why did you select Transputec Ltd over others?
Referred to me
How many teammates from Transputec Ltd were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Optimisation of our on prem SQL environment to reduce load of CPU and memory allowing for a more consistent performance for our bespoke software which relies on the underlying database.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The reducing in both CPU and memory usage.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Yes delivered on time against moving timescales which were cause by other factors outside the project.
What was your primary form of communication with Transputec Ltd?
Virtual Meeting
What did you find most impressive or unique about this company?
We were impressed with their ability to detect a problem, produce a plan, and then deliver on it.
Are there any areas for improvement or something Transputec Ltd could have done differently?
None.
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
5.0
NPS
Managed IT Services for Woodland Conservation Charity
IT Managed Services
Managed Software Application & Solutions
+9
Confidential
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They're professional, timely, and transparent."
Dec 4, 2023
Service Delivery Manager, Woodland Trust
Aaron Campbell
Verified
Other industries
Grantham, England
201-500 Employees
Online Review
Verified
Transputec Ltd provides managed IT services to a woodland conservation charity. They resolve the client's cybersecurity concerns, provide IT support via a help desk, and deliver relevant ITIL functions.
Transputec Ltd completes tasks in a timely and professional manner. Their team satisfies the client with their structured and streamlined process, excellent service, and the value for money they offer. They're also transparent, personable, and knowledgeable. Moreover, they communicate via meetings.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Service Delivery Manager of Woodland Trust.
Describe what your company does in a single sentence.
We're one of the UK's leading charities with regard to tree protection, restoration, and creation.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire Transputec Ltd to accomplish?
Deliver a first-class IT support service to the organization
Deliver relevant IT infrastructure library (ITIL) functions to support the ongoing development of the organization
Provide exceptional subject matter experts when required
SOLUTION
How did you find Transputec Ltd?
Already in post
Why did you select Transputec Ltd over others?
Great culture fit
Company values aligned
How many teammates from Transputec Ltd were assigned to this project?
6-10 Employees Describe the scope of work in detail. Please include a summary of key deliverables.
Transputec supported us through a major cyber attack plus continues to support us through regular business-as-usual IT support via a Service Desk, change and problem management.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Value for money
service excellence
structured and streamlined processes and procedures
high customer satisfaction
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They're professional, timely, and transparent.
What was your primary form of communication with Transputec Ltd?
In-Person Meeting
Virtual Meeting
What did you find most impressive or unique about this company?
The personable approach applied when dealing with Transputec. Whilst being a large organization, the people that you speak with are friendly, personable, professional, and very knowledgeable. Are there any areas for improvement or something Transputec Ltd could have done differently?
No
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
IT Infrastructure Monitoring & Deployment for Hotel Company
Other IT Consulting and SI
$200,000 to $999,999
Feb. - May 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Their workflow was very professional and smooth."
Oct 20, 2022
CIO, Hotel Company
Jawad Sabir
Verified
Hospitality & leisure
United Kingdom
1,001-5,000 Employees
Online Review
Verified
A hotel company hired Transputec Ltc to deploy their network and IT infrastructure, security, and monitoring solution. One account manager worked directly with the client on this project.
Transputec Ltd delivered every requirement successfully and on time. The team's workflow was professional and smooth, pleasing the client. Their resources had great attention to detail and communication skills. The firm cited no areas for improvement, indicating the engagement was truly fruitful.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the CIO for a hotel group and oversee group technology and security for our entire portfolio
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Transputec Ltd?
Procurement/deployment of network infrastructure Deployment of managed IT network security/monitoring solution
SOLUTION
How did you select this vendor and what were the deciding factors?
Maybourne have a list of trusted partners. We requested all partners to provide key deliverables based on submitted scope of work. Transputec stands out very competitive for their pricing specially they very well managed the relationship between Maybourne and the vendors.
Describe the project in detail and walk through the stages of the project.
Confidential
How many resources from the vendor's team worked with you, and what were their positions?
Our Account Manager (Zaran)
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
All key deliverables were successfully achieved on agreed timelines
How effective was the workflow between your team and theirs?
Their workflow was very professional and smooth
What did you find most impressive or unique about this company?
The attention to detail and the relationship/communication element
Are there any areas for improvement or something they could have done differently?
None at this stage
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Store Server Dev & Upgrade for Craft Retailer
Custom Software DevelopmentIT Managed Services
$50,000 to $199,999
Apr. - Sep. 2022
3.5
Quality
4.0
Schedule
5.0
Cost
3.5
Willing to Refer
3.0
"The process was fairly smooth, and updates were prompt."
Oct 20, 2022
IT Project Manager, Craft Retailer
Anonymous
Verified
Retail
Bournemouth, England
501-1,000 Employees
Online Review
Verified
Transputec Ltd was hired to develop and upgrade new store servers for a craft retailer. They were also tasked with migrating databases and supporting the client with the installation of the servers in stores.
At the start of the project, they encountered minor problems, but Transputec Ltd worked well after the client rectified the issues. They mainly communicated via email and had conference calls when needed. Overall, they had a straightforward engagement, and the client was satisfied with their work.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
IT Project Manager for largest craft retailer in UK - operating across 112 stores in the UK
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Transputec Ltd?
To build and upgrade new store servers, and support with the migration &installation of these in stores
SOLUTION
How did you select this vendor and what were the deciding factors?
Already an IT partner of ours
Describe the project in detail and walk through the stages of the project.
35 new servers delivered to Transputec to build, these were then sent to 35 stores and swapped out by a 3rd Party engineer on site with Transputec migrating databases from existing remotely. Those 35 servers were then brought back, cleaned, upgraded to Windows Server 2016 and sent back out to 35 more stores where the swap process was repeated
How many resources from the vendor's team worked with you, and what were their positions?
3 or 4 - a PM, and 2 or 3 project engineers
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
A few teething issues at the start of the project that our team had to rectify, but once identified these were corrected for later installs
How effective was the workflow between your team and theirs?
Most communication done over email, with conference calls only when needed. The process was fairly smooth, and updates were prompt, if at times a little vague on details
What did you find most impressive or unique about this company?
Nothing unique, just a fairly straightforward job effectively done
Are there any areas for improvement or something they could have done differently?
Communication needs to be more detailed, a bit more care when delivering from the outset rather than mopping up issues as you go
RATINGS
3.5
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
3.5
Value / within estimates
Willing to Refer
3.0
NPS
"This is based more on overall experience with the company rather than this specific project
Cybersecurity Solutions for Transport Company
Cybersecurity
$50,000 to $199,999
Oct. 2018 - Oct. 2019
4.5
Quality
4.0
Schedule
4.0
Cost
4.5
Willing to Refer
4.5
"Their level of pragmatism and can-do attitude with flexibility to understand our requirements were impressive."
Feb 13, 2022
Head of Cyber Security, Transport Company
Anonymous
Verified
Other industries
United Kingdom
1,001-5,000 Employees
Online Review
Verified
Transputec Ltd offered cybersecurity services for a transport company. They implemented the Threatspike solution at a global level while establishing a security operation center.
Through the partnership with Transputec Ltd, identified bugs were immediately resolved. The team completed the deployment of hardware within the agreed schedule. In addition, some processes were put in place and had continued to function well until today. Overall, Transputec led an impressive work.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
Global business operating out of multiple countries supporting global customer - Head of Cyber Security
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire Transputec Ltd?
Provision of Managed Security Service underpinned by Threatspike solution
SOLUTION
How did you select this vendor and what were the deciding factors?
Professionalism, cost, pragmatism, functionality
Describe the project in detail and walk through the stages of the project.
Transputec worked with us to implement the Threatspike solution at a global level, whilst establishing a Security Operation Center that worked in support of our own Help desk. Included identification of reporting and alerting requirements and establishing the automation that allowed these to be driven through our ITSM.
How many resources from the vendor's team worked with you, and what were their positions?
Three resource, excluding the SOC. Project Manager, Lead Implementer, Account Manager. Helped agree deliverable and implement these, develop processes and procedures and establish the SOC.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
Deployment including hardware was completed within schedule. Identified bugs were fixed quickly. Processes put in place which continue to work to today.
How effective was the workflow between your team and theirs?
Very, teams work together to resolve identified issues and ownership was clearly taken.
What did you find most impressive or unique about this company?
Their level of pragmatism and can-do attitude with flexibility to understand our requirements were impressive.
Are there any areas for improvement or something they could have done differently?
Nothing in particular.
RATINGS
4.5
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
4.5
NPS
Showing 11-20 of
20 Reviews
Our Story
Founded by two tech-enthusiast brothers in the 1980s, Transputec has grown into a leading global IT services provider. Our diverse and highly skilled team works collaboratively across the world to deliver innovative, reliable, and personalised solutions that truly look after our clients. We take pride not only in our technology expertise but also in our commitment to sustainable practices that create a positive impact for our customers, people, and the planet.
Locations (1)
Transputec House, 19 Heather Park DriveLondon, EnglandHA0 1SS
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