TPx provides a flexible portfolio of IT services designed to help organizations design, operate, and optimize secure, reliable, and high-performance technology environments. TPx supports customers across the full IT lifecycle, offering advisory services, professional services, co-managed options, and fully managed services based on each organization’s needs.
Rather than delivering one-size-fits-all outsourcing, TPx Managed Services are built to meet organizations where they are: whether they need guidance on strategy, help implementing new technologies, or ongoing management and monitoring of critical systems. Services are commonly used by organizations with distributed locations, hybrid workforces, and growing security or operational complexity.
TPx Managed Services spans multiple technology domains, allowing customers to consolidate vendors while maintaining visibility and control.
Key capabilities include:
Managed Networking and Connectivity Design, deployment, monitoring, and management of SASE, business internet, WAN, LAN, SD-WAN, and edge environments to support performance and reliability across locations.
Managed Security Services Ongoing management of security technologies and controls, including endpoint security, managed detection and response (MDR), DNS protection, firewall, and secure access frameworks (SSE).
Managed Collaboration and Communications Support for unified communications, contact center solutions, and Microsoft 365 environments to enable secure collaboration and productivity.
Advisory and Professional Services Compliance guidance, assessments, architecture design, implementation support, and project-based services to help organizations modernize IT environments without disrupting existing systems.
Flexible Engagement Models Options for advisory-only, co-managed, or fully managed services, allowing internal IT teams to retain control while extending their capabilities.
TPx Communications is noted for competitive pricing and delivering good value for cost, with project costs ranging from $400 monthly to $120,000 annually. Clients appreciate their responsiveness and comprehensive services, although some reviews mention areas for improvement in project management and communication.
Clients report high reliability in TPx Communications' internet and phone services, with consistent uptime and clear communication lines being common outcomes of their engagements.
Project Management and Timeliness
While many clients report timely project deliveries and effective communication, some have experienced delays and administrative challenges. This mixed feedback highlights room for improvement in project management.
Successful System Migrations
TPx Communications has been successful in managing complex system migrations, such as transitioning to VoIP or cloud-based services, to the satisfaction of clients.
Exceptional Customer Support
Clients frequently commend TPx Communications for their responsive and attentive customer service. The team is noted for promptly addressing inquiries and issues, contributing to high customer satisfaction.
Cost-Effective Solutions
The company is recognized for providing good value for cost, with clients noting significant savings compared to other service providers. TPx's pricing is often a deciding factor for clients.
Proactive Issue Resolution
The company is noted for its proactive approach to resolving issues, with clients appreciating the quick response and resolution of technical problems.
Office Telephone System for Commercial Finance Company
Application Management & SupportUnified Communications Consulting & SI
$50,000 to $199,999
Dec. 2019 - Ongoing
0.5
Quality
0.5
Schedule
3.5
Cost
0.5
Willing to Refer
0.5
"The cost for value is unsatisfactory."
Apr 4, 2023
Dir of Communications & Operations, Commercial Finance Co
Anonymous
Verified
Business services
San Francisco, California
1-10 Employees
Online Review
Verified
TPx Communications has been hired to set up a unified office telephone system for a commercial finance company. They've also been tasked with integrating Salesforce to track sales calls and call volume.
TPx Communications delivered and installed the client's phone system on time, but the client has faced difficulty in managing the backend. The client has been unsatisfied with the results of the engagement and the team's subpar customer service.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Director, Communications & Operations of (a/an) Business services
Describe what your company does in a single sentence.
Commercial FInance.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Office phone system
Integrated call tracking system
SOLUTION
How did you find TPx Communications?
Other
Why did you select TPx Communications over others?
Other
Describe the scope of work in detail. Please include a summary of key deliverables.
Setting up a unified office telephone system; attempting to integrate into our CRM (Salesforce) to track sales calls/volume.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Phone system installed
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They initially delivered and installed our phone system on time. Post installation, communication and customer service has been a challenge.
What was your primary form of communication with TPx Communications?
Email or Messaging App
What did you find most impressive or unique about this company?
Not impressed. The cost for value is unsatisfactory; backend platform is convoluted and difficult to manage; customer service is below average.
Are there any areas for improvement or something TPx Communications could have done differently?
As a brand new operations manager, I felt taken advantage of in terms of lack of knowledge with previous and renewable contracts and was tricked into signing long term contract with higher pricing than competitors in same category. The contract and conversations were incredibly convoluted. Since signing, there has been zero communication or follow up, our attempt at tracking calls for sales failed as it required signing overe our cell phone numbers to TPX - which we were not willing to do.
RATINGS
1.0
Quality
0.5
Service & Deliverables
Schedule
3.5
On time / deadlines
Cost
0.5
Value / within estimates
Willing to Refer
0.5
NPS
Webex Training for Marine Engine & Parts Distributor
Other Application Development
Less than $10,000
Mar. - Apr. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
4.5
"Their customer service was impressive."
Apr 4, 2023
Executive, Boatswain's Locker
Anonymous
Verified
Other industries
Costa Mesa, California
11-50 Employees
Online Review
Verified
TPx Communications provided Webex training for a marine engine and parts distributor. The training was required to implement the Webex product into the business model.
Thanks to TPx Communications, the client was able to use the product and incorporate it into their business model. The team delivered everything that was asked for and provided exceptional customer service. Overall, the client was highly pleased with their engagement.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of Boatswain's Locker
Describe what your company does in a single sentence.
Marine engine and parts distributor.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
We asked for training on the WebEx product
SOLUTION
How did you find TPx Communications?
Other
Why did you select TPx Communications over others?
High ratings
Pricing first our budget
Great culture fitG
ood value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.
We were asking for additional training on the WebEx product so that we can have our employee's fully implementing this product into our business model.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We are able to fully use the product.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They provided everything that asked for and needed.
What was your primary form of communication with TPx Communications?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Their customer service was impressive.
Are there any areas for improvement or something TPx Communications could have done differently?
None
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Phone System Installation for Durable Medical Equipment Co
Unified Communications Consulting & SI
Confidential
Sep. - Dec. 2020
4.5
Quality
5.0
Schedule
4.0
Cost
4.0
Willing to Refer
4.0
"Everything works."
Apr 4, 2023
Operation Senior, Durable Medical Equipment Company
Anonymous
Verified
Other industries
Mount Pleasant, South Carolina
11-50 Employees
Online Review
Verified
TPx Communications was hired by a durable medical equipment company to set up a phone system for their business.
TPx Communications successfully completed the project. They communicated through virtual meetings. Overall, the client was satisfied with their work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Operation Senior of (a/an) Medical
Describe what your company does in a single sentence.
DME Service Company
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Streamline services
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
Installed phone system
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
everything works
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The first one NO, the one we have now Alberto YES
What was your primary form of communication with TPx Communications?
Virtual Meeting
What did you find most impressive or unique about this company?
webex
Are there any areas for improvement or something TPx Communications could have done differently?
N/A
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
4.0
NPS
Cybersecurity & IT Services for Claims Management Co
Unified Communications Consulting & SI
Confidential
Jan. - Apr. 2023
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"TPx Communications provides a lot of different services that meet our needs."
Apr 4, 2023
Executive, Claims Management Company
Anonymous
Verified
Other industries
Sacramento, California
201-500 Employees
Online Review
Verified
TPx Communications provided data and voice communications for a claims management company. The team also upgraded copper voice and data lines to a new unified communication X (UCX) platform.
The team from TPx Communications implemented new VoIP phones in a timely manner. The team worked quickly under deadlines and provided several services that met the client's needs. The teams met virtually and communicated via email or a messaging app.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of an insurance company.
Describe what your company does in a single sentence.
Third Party administration of liability and work comp claims.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Data and Voice Communications
Secure private connections to all internal systems from all locations.
SOLUTION
How did you find TPx Communications?
Other
Why did you select TPx Communications over others?
Good value for cost
Other
Describe the scope of work in detail. Please include a summary of key deliverables.
Upgrading from copper lines of voice and data to a new UCX platform.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Implement new VoIP phones
Data and Voice operational
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Project was delivered in a reasonable time based on the need to upgrade quickly due to deprecated copper lines.
What was your primary form of communication with TPx Communications?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
TPx Communications provides a lot of different services that meet our needs.
Are there any areas for improvement or something TPx Communications could have done differently?
Under the circumstances of the rush of the upgrade, probably not. A unique circumstance.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Security Upgrade for Manufacturing Company
CybersecurityIT Managed Services
Confidential
June 2022
4.5
Quality
5.0
Schedule
4.5
Cost
5.0
Willing to Refer
4.5
"They showed excellent communication in meetings and emails."
Apr 4, 2023
Project Leader, Manufacturing Company
Anonymous
Manufacturing
Santa Fe Springs, California
201-500 Employees
Online Review
TPx Communications was tasked with updating a manufacturing company's network security system by upgrading their firewall.
The client was satisfied with TPx Communications' services. They provided weekly reports that allowed the client to monitor their network closely. The team delivered on time and communicated smoothly through virtual meetings and emails. Customers can expect a team that's easy to understand.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Project Leader of (a/an) Manufacturing
Describe what your company does in a single sentence.
Export, Manufacturing
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Upgrade network security
SOLUTION
How did you find TPx Communications?
Other
Why did you select TPx Communications over others?
Good value for cost
Describe the scope of work in detail. Please include a summary of key deliverables.
upgrade our firewall to secure
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Get weekly reports that shows what is going on on our network
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Deliver on time and it was very smooth transition
What was your primary form of communication with TPx Communications?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
They showed excellent communication in meetings and emails. Explanation was detailed and easy to understand.
Are there any areas for improvement or something TPx Communications could have done differently?
It took more time than we expected to start the project. We believe we could have started the project earlier.
RATINGS
4.5
Quality
5.0
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.5
NPS
Phone System Update for Wireless Communication Solutions Co
Unified Communications Consulting & SI
Confidential
June - Dec. 2021
4.5
Quality
4.5
Schedule
4.5
Cost
4.5
Willing to Refer
5.0
"They provided great support."
Apr 4, 2023
General Manager, Industrial Communications
Anonymous
Verified
Telecommunications
Miami, Florida
51-200 Employees
Online Review
Verified
TPx Communications updated a wireless communication solutions company's phone system. They offered a VoIP phone system using the company's existing internet services and kept all phone numbers.
The engagement with TPx Communications led to reduced costs and more phone features, leaving the client satisfied. The team migrated the system seamlessly and collaborated well through meetings and emails. Customers can expect a supportive team.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the General Manager of (a/an) Telecommunications
Describe what your company does in a single sentence.
We offer 2 way radio equipment and services for Commercial and Public Safety organizations.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Update my phone system with a cost effective solution
SOLUTION
How did you find TPx Communications?
Referral, Other
Why did you select TPx Communications over others?
Good value for cost
What was the size of TPx Communications’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Provide a VoIP phone system at 3 company locations utilizing existing VoIP phones and make it seamless to the end user. Must use existing Internet services and keep all phones numbers.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Reduce costs
Seamless migration
Added features i.e. conference calling
Describe their project management. Did they deliver items on time? How did they respond to your needs?
TPX handled all the set up programing and cutover with little interaction from my team other than to gather the phones to be flashed over to their platform.
What was your primary form of communication with TPx Communications?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Easy of use and they provided great support.
Are there any areas for improvement or something TPx Communications could have done differently?
No, their support was very good and the cutover went smoothly due to their prework.
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.5
Value / within estimates
Willing to Refer
5.0
NPS
Phone System Upgrade for Door & Plywood Company
IT Managed Services
Confidential
May - July 2022
4.0
Quality
4.0
Schedule
4.0
Cost
5.0
Willing to Refer
4.0
"They helped us with anything we needed."
Apr 4, 2023
IT Manager, Door & Plywood Company
Anonymous
Verified
Retail
Garland, Texas
51-200 Employees
Online Review
Verified
TPx Communications updated a door and plywood company's phone system. After learning the client's goals, they integrated more features into the system.
TPx Communications delivered an upgraded phone system with more features, allowing the client to modify settings online. The team was timely and helpful. They collaborated seamlessly through meetings and emails. Their ability to resolve problems was noteworthy.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Manager of (a/an) Retail
Describe what your company does in a single sentence.
We provide lumber, trim, and doors for builders and contractors around the Garland area.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
To upgrade our former phone system
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
Good value for cost
What was the size of TPx Communications’s team?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
I had to make sure the process of the upgrade went smoothly and resolved any issues in the scope of my ability.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Having more features with the phone system where we can change things online
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Delivered our items on time. They helped us with anything we needed.
What was your primary form of communication with TPx Communications?
In-Person Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
The fact they did anything to fix any problems we had.
Are there any areas for improvement or something TPx Communications could have done differently?
Don't create so many email chains
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
4.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
4.0
NPS
Managed IT Services for Car Dealership Company
IT Managed Services
Confidential
Jan. 2017 - Ongoing
4.5
Quality
4.5
Schedule
4.5
Cost
4.0
Willing to Refer
3.5
"They are true professionals."
Apr 4, 2023
IT Consultant, Car Dealership Company
Anonymous
Other industries
Fullerton, California
51-200 Employees
Online Review
TPx Communications provides IT services for a car dealership company. They assist the company with their migration to the VoIP system and offer continuous IT support.
The company's VoIP system remains operational, thanks to TPx Communications. They deliver professional services on time and collaborate well through meetings and email. Their knowledge of ISP makes them a reliable partner.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the IT Consultant of (a/an) Transportation
Describe what your company does in a single sentence.
Car Dealership
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
ISP, Voice
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
Other
What was the size of TPx Communications’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Assist with migration to VoIP & managed services
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
VoIP system operational
Describe their project management. Did they deliver items on time? How did they respond to your needs?
They are true professionals, met deadlines
What was your primary form of communication with TPx Communications?
Virtual Meeting
Email or Messaging App
What did you find most impressive or unique about this company?
Familiarity with ISP
Are there any areas for improvement or something TPx Communications could have done differently?
No it was acceptable
RATINGS
4.5
Quality
4.5
Service & Deliverables
Schedule
4.5
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
3.5
NPS
IT Services for Bakery Equipment Distributor
Unified Communications Consulting & SI
Confidential
Nov. - Dec. 2022
2.0
Quality
2.5
Schedule
2.5
Cost
3.0
Willing to Refer
2.0
"They needed to understand the customers' processes."
Apr 4, 2023
Director of Operations, Bakery Equipment Distributor
Anonymous
Verified
Other industries
Hicksville, New York
11-50 Employees
Online Review
Verified
TPx Communications provided IT services for a bakery equipment distributor. They were tasked with updating their existing phone system to Cisco and setting up their phone directory programming.
The phone system was updated and operational; however, the timeline took longer than expected. The team could do better in understanding the customers' requirements. Overall, the client found TPx Communications' services unsatisfactory.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Directory of Operations of (a/an) Other industries
Describe what your company does in a single sentence.
Bakery Equipment Distributors
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Replace existing phone system
SOLUTION
How did you find TPx Communications?
Referral
Why did you select TPx Communications over others?
Referred to me
Describe the scope of work in detail. Please include a summary of key deliverables.
Updated existing phone system to Cisco. Setup all phone directory programming and hunt groups.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
Phone system is up and running
Describe their project management. Did they deliver items on time? How did they respond to your needs?
Implementation was extremely unsatisfactory. It took 1-1/2 months to get all the kinks worked out.
What was your primary form of communication with TPx Communications?
Virtual Meeting
What did you find most impressive or unique about this company?
Nothing special.
Are there any areas for improvement or something TPx Communications could have done differently?
They needed to understand the customers' processes and requirements prior to quotation and implementation. Way to much was left uncommunicated.
RATINGS
2.0
Quality
2.5
Service & Deliverables
Schedule
2.5
On time / deadlines
Cost
3.0
Value / within estimates
Willing to Refer
2.0
NPS
Phone System Transfer & Upgrade for Car Audio Company
Call Center Services
Less than $10,000
July - Sep. 2021
4.0
Quality
4.0
Schedule
5.0
Cost
4.0
Willing to Refer
3.5
"All things were delivered on time."
Apr 4, 2023
VP, PowerBass USA. Inc.
Erik Harbour
Verified
Other industries
Ontario, California
11-50 Employees
Online Review
Verified
TPx Communications was hired by a car audio product manufacturer to transfer their phone system to fiber. The team was also tasked to check if all lines were working and to resolve outgoing call quality issues.
Thanks to TPx Communications, the phone system was up and running on time. Additionally, transferred-out calls were clear, and the overall costs were reduced. Throughout the engagement, they communicated with the client through email and a messaging app.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Vice President of PowerBass USA. Inc.
Describe what your company does in a single sentence.
We manufacture and sell car audio electronic products around the globe.
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TPx Communications to accomplish?
Internal Phone system
Outgoing call quality from transfers
SOLUTION
How did you find TPx Communications?
Other
Why did you select TPx Communications over others?
Other
What was the size of TPx Communications’s team?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Transfer our phone system over to fiber from the old lines and check to see that all lines are working 100% with outgoing call quality issues resolved when forwarded lines are in use.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
phone system up and running
transferred out calls working and clear
costs decreased
Describe their project management. Did they deliver items on time? How did they respond to your needs?
All things were delivered on time.
What was your primary form of communication with TPx Communications?
Email or Messaging App
What did you find most impressive or unique about this company?
Nothing stands out too much
Are there any areas for improvement or something TPx Communications could have done differently?
the sales rep seemed to not know enough to service us properly we had to get higher up staff involved to help with billing issues
RATINGS
4.0
Quality
4.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
4.0
Value / within estimates
Willing to Refer
3.5
NPS
Showing 41-50 of
72 Reviews
Verified means Clutch independently confirmed TPx is a legally registered business, financially sound (Creditsafe: Low Risk), and backed by 62 verified client reviews averaging 4.3 stars.
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