# TouchZen Media TouchZen Media Reviews (22), Pricing, Services & Verified Ratings - Premier Verified - 5.0 out of 5 average review rating - 3 connections joined TouchZen Media's Network [Visit Website](https://www.touchzen.ai/) [Get a Custom Proposal](https://clutch.co/profile/touchzen-media) **Award wining mobile app design and development** 75+ Mobile Apps Shipped. 12+ Apps Featured by Apple & Google. 20M+ Downloads. TouchZen has shipped 75+ mobile apps since 2014 with 20M+ collective downloads and 12+ apps featured by Apple and Google, including SHRED (Apple's App of the Day) and FullyRaw (#1 paid app in Food & Drink within one week of launch). We're not a dev shop that takes your wireframes and starts coding. Every project starts with competitive analysis and market research, so we understand your users, your competitors, and where your app fits before a single screen is designed. From there, we build full interactive prototypes in Figma, so you can see and test the complete experience before development begins and before the big spend starts. Our team specializes in iOS, Android, Flutter, and React Native, with senior engineers who stay on your project from kickoff to launch and beyond. We work with early-stage startups building their first MVP and growth-stage companies scaling to millions of users, including Beachbody, Shred, JetBay, Amalfi Jets, and GetCover How we keep budgets sane without cutting corners: Our strategy, design, and project leadership are based in California. Your point of contact is always senior and always stateside. Part of the development is handled by a vetted global engineering team we've worked with for years, not random freelancers spun up for your project. This hybrid model means you get the communication, accountability, and quality of a US agency without the $300K price tag that usually comes with it. It's also why we can honestly tell you what not to build, because we're not padding scope to justify overhead. A lot of our clients come to us after a bad experience with another agency, with missed deadlines, junior developers swapped in mid-project, or code that couldn't scale past 10K users. We built TouchZen to be the opposite of that: a senior team, a research-first process, and a founder who personally oversees every engagement. ## Company Information - Minimum project size: $5,000+ - Hourly rate: $50 - $99 - Number of employees: 10 - 49 - 2 Locations: - Irvine, CA (Headquarters) - Los Angeles, CA - Founded in 2014 - 3 languages: English, Persian, Spanish - 1 timezones: Pacific Standard Time (PST) ## Services, Focus Areas, Industries, and Clients ### Service Lines - 60% Mobile App Development - 30% UX/UI Design - 10% IT Strategy Consulting ### Focus Areas - User Experience Focus: - 60% UX Strategy - 20% Usability Testing - 20% User Research - Mobile Platforms: - 40% Android App Development - 40% iPhone iOS App Development - 20% iPad iOS App Development - Mobile Focus: - 40% Health & Wellness Mobile App Development - 20% Travel & Lifestyle Mobile App Development - 8% Publishing & Digital Content Mobile App Development - 5% Business Intelligence Mobile App Development - 5% Financial Mobile App Development - 5% Learning & Education Mobile App Development - 5% Mobile Commerce - 5% Sales Enablement & CRM Mobile App Development - 5% Social App Development - 2% Productivity Mobile App Development ### Industries - 20% Medical - 20% Information technology - 10% Media - 20% Telecommunications - 10% Advertising & marketing - 10% Arts, entertainment & music - 10% Business services ### Clients - 70% Small Business (<$10M) - 20% Midmarket ($10M - $1B) - 10% Enterprise (>$1B) ## Pricing Snapshot Average rating for cost based on this provider's reviews: 5.0 out of 5 **What Clients Have Said** *(This summary is based on verified Clutch reviews.)*: TouchZen Media offers competitive pricing with projects ranging from $5,000 to $250,000. Clients consistently note good value for cost and timely delivery, highlighting effective communication and project management. The company is well-regarded for understanding client needs and providing quality outcomes. **Most Common Project Size**: $10,000 to $49,000 based on 17 reviews *(Pricing information for this provider is based on reviews where the project size was available.)* ### Pricing by Service - Mobile App Development: $10,000 to $49,000 based on 14 reviews - UX/UI Design: $10,000 to $49,000 based on 10 reviews - Custom Software Development: $10,000 to $49,000 based on 5 reviews - Application Testing: $10,000 to $49,000 based on 2 reviews - API Development: $200,000 to $999,999 based on 1 review - E-Commerce Development: $200,000 to $999,999 based on 1 review - IT Strategy Consulting: $10,000 to $49,000 based on 1 review - Web Design: $10,000 to $49,000 based on 1 review - Web Development: Confidential based on 1 review ## Reviews Clutch investigates each reviewer's identity and work history. Every review goes through a rigorous, human-led verification process to confirm the reviewer's identity, and reviews that we verify are visibly marked as 'Verified' so you can trust that they come from a real client. [Learn More](https://help.clutch.co/en/knowledge/how-clutch-verifies-reviews) ### TouchZen Media Review Insights Overall Review Rating: 5.0 - Quality: 5.0 - Schedule: 4.9 - Cost: 5.0 - Willing to Refer: 5.0 ### Top Mentions - Communicative (9 mentions) - High-quality work (8 mentions) - Timely (6 mentions) - Great project management (5 mentions) - Efficient (4 mentions) - Professional (4 mentions) - Exceeds expectations (3 mentions) - Transparent (3 mentions) - Well-organized projects (3 mentions) - Detail-oriented (2 mentions) - Experienced (2 mentions) - Reasonable pricing (2 mentions) - Trustworthy (2 mentions) - Accommodating (1 mentions) - Attentive (1 mentions) - Flexible (1 mentions) - Proactive (1 mentions) - Puts the customer first (1 mentions) - Team players (1 mentions) - Well-executed projects (1 mentions) ### Review Highlights **Areas for Improvement in Development Speed** While generally positive, some clients noted that development speed could be improved. Delays in timelines were mentioned, though they were often accompanied by effective communication and justifications. **Successful App Launches and User Engagement** The company has a track record of successful app launches, with clients reporting high user engagement and positive feedback. Apps developed by TouchZen Media often achieve impressive download metrics and user ratings. **Adaptability to Client Needs** TouchZen Media demonstrates adaptability by understanding unique client requirements and tailoring solutions accordingly. This flexibility is appreciated by clients who have diverse needs and specific industry challenges. **Flexible and Collaborative Approach** TouchZen Media is commended for their collaborative approach, working closely with clients to ensure project success. Their willingness to incorporate client feedback and make adjustments as needed is a key strength. **Minor Feedback on Detailed Communication** A few clients suggested improvements in the thoroughness of feedback on specific topics. While communication is generally strong, more detailed responses could enhance the client experience further. **Effective Project Management** Clients highlight TouchZen Media's effective project management skills, noting their organized approach, clear communication, and timely delivery. They are recognized for maintaining efficient workflows and meeting deadlines, even in complex projects. **Strong Technical Expertise** TouchZen Media is consistently praised for their technical expertise in app development and design, showing proficiency in handling complex projects across various industries. Clients commend their ability to deliver high-quality, functional products that meet specific industry needs, from healthcare to logistics. **High Client Satisfaction and Trust** The company has built a strong reputation for client satisfaction, with many clients expressing trust in TouchZen Media's services. Their dedication to meeting client expectations and delivering satisfactory results is frequently mentioned. **Budget-Conscious and Cost-Effective** Clients appreciate TouchZen Media's cost-effective solutions, noting that they provide good value for money. The company is recognized for staying within budget while delivering quality work. **Impressive Design and UX/UI Skills** The company's design capabilities are highly regarded, with clients praising their UX/UI work. Their ability to create visually appealing and user-friendly interfaces contributes to successful app launches and user engagement. ### TouchZen Media Reviews #### Mobile App Design & Development for Transportation App (Featured Review) **The Project** - Services: Custom Software Development, Mobile App Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Feb. - Sep. 2025 **Project Summary**: TouchZen Media has designed and developed a mobile app for a recruitment platform. The app is built for iOS and Android and features a DOT-compliant driver application and a document upload system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** President & Head of Design, Ready-App - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 18, 2025 **Feedback Summary**: TouchZen Media has launched the app in the App Store and Google Play Store, and users are engaging with the paid tiers. The team is professional and accountable. TouchZen Media has a well-organized development cycle with clear milestones, effective communication, and an agile approach to feedback.  ""Touchzen Media's responsiveness and proactive communication made collaboration easy."" **BACKGROUND** Please describe your company and position.I am the President & Head of Design of Ready-AppDescribe what your company does in a single sentence.Ready App helps truck drivers get hired faster by streamlining job applications, document management, and compliance through a mobile-friendly platform. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?Mobile app stability & improvementsRecruiter dashboard improvements and updates **SOLUTION** How did you find TouchZen Media?FiverrWhy did you select TouchZen Media over others?High ratingsPricing fit our budgetGood value for costCompany values alignedHow many teammates from TouchZen Media were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Touchzen Media has played a pivotal role in the development and ongoing success of Ready App, a mobile-first platform designed to transform the hiring, onboarding, and compliance experience for commercial truck drivers and the carriers that rely on them. From the start, Touchzen’s team has delivered exceptional technical expertise, collaborative problem-solving, and a deep understanding of user experience that has helped Ready App stand out in a competitive and fragmented market.The mobile driver application, built for both iOS and Android, allows truck drivers to create a DOT-compliant professional profile, upload key documents, and manage certifications like Hazmat and TWIC with ease. Thanks to Touchzen’s thoughtful architecture and clean UI/UX design, drivers can now complete an entire DOT application from their phones, something few in the industry have managed to execute effectively.Touchzen has also implemented tiered in-app subscriptions with seamless feature gating. Free-tier users can build their profile and store up to four documents, while Premium and Pro users unlock unlimited document storage, job submissions, e-signature capabilities, and other powerful features. This approach not only supports scalability but also creates a strong recurring revenue model that supports long-term growth.Another standout accomplishment has been the buildout of the recruiter web dashboard. Carriers can now search and filter applicants, view completed profiles, manage documents, track onboarding stages, and communicate directly with drivers, all from a single portal. This backend system is not only intuitive but deeply functional, offering features that rival platforms used by far larger competitors. Touchzen delivered a solution that combines ATS functionality with real-time messaging and e-signature workflows, an enormous value add for carriers struggling with disjointed processes and paperwork bottlenecks.Security and compliance have also been handled with care. The Touchzen team has ensured that all sensitive driver data is stored securely, with encryption at rest and in transit, proper access control, and strong user authentication protocols. This level of diligence is critical in the transportation industry, where identity validation and compliance are both operational and regulatory priorities.Touchzen’s ongoing work on Ready App continues to push the platform ahead of the competition. Future releases will include automated document expiration reminders, instant DOT compliance checks, and deeper performance insights for both drivers and recruiters. Additionally, integration with third-party APIs like Checkr is underway, further enhancing Ready App’s ability to centralize and simplify the driver onboarding process for carriers of all sizes.In a market where speed, compliance, and professionalism determine success, Touchzen Media has been instrumental in helping Ready App set a new standard. Their ability to build a platform that is both simple for drivers and powerful for recruiters is a testament to their technical leadership and user-first mindset. With Touchzen as our development partner, Ready App is not just keeping up, we are leading the way. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Measurable Outcomes Demonstrating Progress and SuccessLive Deployment on App StoresReady App is currently live on both the Apple App Store and Google Play Store, marking a major milestone in development and public accessibility.Average user rating (if applicable) and number of active downloads can be tracked for further impact analysis.Completed DOT-Compliant Application WorkflowDrivers can now complete a full DOT application within the app without the need for third-party forms or manual uploads.This replaces a previously manual, paper-based process and represents a significant efficiency gain.Successful Launch of Tiered Subscription ModelThe app supports in-app purchases for Premium and Pro plans, providing early monetization opportunities.Users are already engaging with the paid tiers, generating recurring revenue.Carrier Dashboard Launched with Functional Recruiter ToolsThe web-based recruiter dashboard is fully operational, enabling:Driver search and profile viewingJob posting and application trackingReal-time messagingE-signature support for onboarding documentsDocument Upload and Management System in UseDrivers are actively uploading CDL, Medical Cards, TWIC, and other required documents.Documents are downloadable, stored securely, and linked to each driver's profile.Reduced Time-to-HireEarly user testing and client feedback show that Ready App reduces onboarding time by several days, particularly for carriers with historically manual processes.Improved Driver EngagementDrivers are staying active in the app and returning to update documents or complete profiles.Metrics such as profile completion rates and document upload frequency show strong adoption behavior.Positive Recruiter FeedbackBeta users from recruiting teams have reported improved efficiency, fewer drop-offs, and better communication with applicants.This feedback confirms alignment between product features and market needs.Stable Infrastructure with Minimal DowntimeThe app and dashboard have shown high uptime and performance stability across devices.Ongoing updates and bug fixes have been well-managed by Touchzen Media with timely rollouts.Feature Expansion in ProgressWork is underway on document expiration reminders, compliance checks, and API integrations (e.g., Checkr), signaling momentum and continued development.Describe their project management. Did they deliver items on time? How did they respond to your needs?Touchzen Media has consistently demonstrated a high level of professionalism and accountability in managing the Ready App project. From initial planning through deployment, they have maintained a well-organized development cycle with clear milestones, effective communication, and an agile approach to feedback.Their team delivered core components—such as the DOT-compliant driver application, document upload system, and recruiter dashboard—within the agreed-upon timeframes. Even when certain features required iteration or refinement based on user testing, Touchzen was quick to respond, adapt, and push timely updates without compromising on quality.What stands out most is their responsiveness. When new needs arose—whether driven by market feedback or internal feature expansion—they adjusted priorities efficiently and communicated clearly about development timelines and tradeoffs. Whether it was fixing a last-minute document upload issue, refining user interface flow, or implementing in-app subscriptions, their team took ownership and moved quickly.Weekly or biweekly progress check-ins were well-organized, and their use of collaborative tools (such as task trackers, shared documentation, and dev builds) helped keep our internal team aligned with theirs. They were proactive in flagging potential issues early, offering technical guidance, and always providing realistic time estimates.In short, Touchzen Media didn’t just meet expectations—they exceeded them. Their project management style has been a key driver behind Ready App’s rapid development and smooth rollout. With their continued support, we are confident in scaling Ready App to compete and win in a demanding industry.What was your primary form of communication with TouchZen Media?Email or Messaging AppWhat did you find most impressive or unique about this company?Touchzen Media's responsiveness and proactive communication made collaboration easy. We never have to chase updates or worry about progress. Instead, we were met with clear timelines, realistic expectations, and a can-do attitude that made them a pleasure to work with.Are there any areas for improvement or something TouchZen Media could have done differently?Timelines around certain "coming soon" features could be more consistently communicated and updated. While we understand that development priorities shift based on evolving needs, a clearer feature roadmap with estimated delivery windows would improve internal planning and marketing coordination.That said, Touchzen’s willingness to listen, adapt, and deliver fast improvements more than made up for these minor areas of friction. We consider them learning moments rather than setbacks, and we're confident that the process will only continue to improve as our partnership grows. --- #### Mobile App Design & Development for Productivity App **The Project** - Services: IT Strategy Consulting, Mobile App Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: July 2024 - May 2025 **Project Summary**: TouchZen Media rebuilt a productivity app from scratch. The team redesigned the app's UI/UX, created up to 70 mobile screens, developed the backend architecture, and added community features for engagement. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Level Up - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jul 10, 2025 **Feedback Summary**: TouchZen Media delivered impressive quality work and was dedicated. The team successfully finished the project within budget. Although the product was not delivered in the initial timeline, TouchZen Media communicated well and ensured the client's needs were met. ""I was impressed by the ownership that was displayed."" **BACKGROUND** Please describe your company and position.I am the Founder of Level UpDescribe what your company does in a single sentence.Productivity app based company helping people acheive their goals.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?Create the Level Up Goal Tracker application **SOLUTION** How did you find TouchZen Media?Online SearchClutch SiteWhy did you select TouchZen Media over others?High ratingsPricing fit our budgetGood value for costCompany values alignedHow many teammates from TouchZen Media were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Project SummaryTouchZen Media was contracted to completely rebuild the Level Up Goal Tracker app from scratch, including:A full UI/UX redesign (up to 70 mobile screens)New community features for user engagementNew backend architecture and tech stackFunctional and visual overhaul across iOS and Android platforms Key DeliverablesDesign PhaseDiscovery & Research (12 hrs): Competitive and market analysisBranding & Style Guide (12 hrs): Colors, fonts, moodboardUI/UX Mobile Design (100 hrs): Up to 70 screens and interactive prototypeMobile App FeaturesUser Authentication: Email, social login, phone confirmationCore App Functionality:Today screen (tasks, calendar, XP)Goal creation and trackingLeveling system with XP progressNotifications (goals, tasks, competitions)Community Features:Add/view friends, messagingCreate and join competitionsSocial sharing of goalsSettings & Profile Management: Light/dark mode, privacy, profile editingDevelopment WorkFlutter Mobile Development: $22,100Backend/API Development: $3,900Project Management: $2,080Quality Assurance: $2,600 Cost & TimelineTotal Estimate: $40,040Timeline: 23 weeks total1 week Discovery3 weeks Design16 weeks Development2 weeks QA/Testing1 week LaunchMilestones:Initial Deposit – 33%Design Completion – 33%Project Completion – 34% **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Finishing the project on time and within budgetDescribe their project management. Did they deliver items on time? How did they respond to your needs?While to product was not delivered in the initial timeline presented in the SOW, there was plenty of communication as to why and we never felt like anyone dropped the ball. What was your primary form of communication with TouchZen Media?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?I was impressed by the ownership that was displayed, the quality of work provided, and the dedication of Cyrus and his team to providing expert service. Are there any areas for improvement or something TouchZen Media could have done differently?N/A --- #### Mobile App Design & Development for Transportation App **The Project** - Services: Custom Software Development, Mobile App Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Feb. - Sep. 2025 **Project Summary**: TouchZen Media has designed and developed a mobile app for a recruitment platform. The app is built for iOS and Android and features a DOT-compliant driver application and a document upload system. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 4.5 - Cost: 4.5 - Willing to Refer: 5.0 **The Reviewer** President & Head of Design, Ready-App - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jun 18, 2025 **Feedback Summary**: TouchZen Media has launched the app in the App Store and Google Play Store, and users are engaging with the paid tiers. The team is professional and accountable. TouchZen Media has a well-organized development cycle with clear milestones, effective communication, and an agile approach to feedback.  ""Touchzen Media's responsiveness and proactive communication made collaboration easy."" **BACKGROUND** Please describe your company and position.I am the President & Head of Design of Ready-AppDescribe what your company does in a single sentence.Ready App helps truck drivers get hired faster by streamlining job applications, document management, and compliance through a mobile-friendly platform. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?Mobile app stability & improvementsRecruiter dashboard improvements and updates **SOLUTION** How did you find TouchZen Media?FiverrWhy did you select TouchZen Media over others?High ratingsPricing fit our budgetGood value for costCompany values alignedHow many teammates from TouchZen Media were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Touchzen Media has played a pivotal role in the development and ongoing success of Ready App, a mobile-first platform designed to transform the hiring, onboarding, and compliance experience for commercial truck drivers and the carriers that rely on them. From the start, Touchzen’s team has delivered exceptional technical expertise, collaborative problem-solving, and a deep understanding of user experience that has helped Ready App stand out in a competitive and fragmented market.The mobile driver application, built for both iOS and Android, allows truck drivers to create a DOT-compliant professional profile, upload key documents, and manage certifications like Hazmat and TWIC with ease. Thanks to Touchzen’s thoughtful architecture and clean UI/UX design, drivers can now complete an entire DOT application from their phones, something few in the industry have managed to execute effectively.Touchzen has also implemented tiered in-app subscriptions with seamless feature gating. Free-tier users can build their profile and store up to four documents, while Premium and Pro users unlock unlimited document storage, job submissions, e-signature capabilities, and other powerful features. This approach not only supports scalability but also creates a strong recurring revenue model that supports long-term growth.Another standout accomplishment has been the buildout of the recruiter web dashboard. Carriers can now search and filter applicants, view completed profiles, manage documents, track onboarding stages, and communicate directly with drivers, all from a single portal. This backend system is not only intuitive but deeply functional, offering features that rival platforms used by far larger competitors. Touchzen delivered a solution that combines ATS functionality with real-time messaging and e-signature workflows, an enormous value add for carriers struggling with disjointed processes and paperwork bottlenecks.Security and compliance have also been handled with care. The Touchzen team has ensured that all sensitive driver data is stored securely, with encryption at rest and in transit, proper access control, and strong user authentication protocols. This level of diligence is critical in the transportation industry, where identity validation and compliance are both operational and regulatory priorities.Touchzen’s ongoing work on Ready App continues to push the platform ahead of the competition. Future releases will include automated document expiration reminders, instant DOT compliance checks, and deeper performance insights for both drivers and recruiters. Additionally, integration with third-party APIs like Checkr is underway, further enhancing Ready App’s ability to centralize and simplify the driver onboarding process for carriers of all sizes.In a market where speed, compliance, and professionalism determine success, Touchzen Media has been instrumental in helping Ready App set a new standard. Their ability to build a platform that is both simple for drivers and powerful for recruiters is a testament to their technical leadership and user-first mindset. With Touchzen as our development partner, Ready App is not just keeping up, we are leading the way. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Measurable Outcomes Demonstrating Progress and SuccessLive Deployment on App StoresReady App is currently live on both the Apple App Store and Google Play Store, marking a major milestone in development and public accessibility.Average user rating (if applicable) and number of active downloads can be tracked for further impact analysis.Completed DOT-Compliant Application WorkflowDrivers can now complete a full DOT application within the app without the need for third-party forms or manual uploads.This replaces a previously manual, paper-based process and represents a significant efficiency gain.Successful Launch of Tiered Subscription ModelThe app supports in-app purchases for Premium and Pro plans, providing early monetization opportunities.Users are already engaging with the paid tiers, generating recurring revenue.Carrier Dashboard Launched with Functional Recruiter ToolsThe web-based recruiter dashboard is fully operational, enabling:Driver search and profile viewingJob posting and application trackingReal-time messagingE-signature support for onboarding documentsDocument Upload and Management System in UseDrivers are actively uploading CDL, Medical Cards, TWIC, and other required documents.Documents are downloadable, stored securely, and linked to each driver's profile.Reduced Time-to-HireEarly user testing and client feedback show that Ready App reduces onboarding time by several days, particularly for carriers with historically manual processes.Improved Driver EngagementDrivers are staying active in the app and returning to update documents or complete profiles.Metrics such as profile completion rates and document upload frequency show strong adoption behavior.Positive Recruiter FeedbackBeta users from recruiting teams have reported improved efficiency, fewer drop-offs, and better communication with applicants.This feedback confirms alignment between product features and market needs.Stable Infrastructure with Minimal DowntimeThe app and dashboard have shown high uptime and performance stability across devices.Ongoing updates and bug fixes have been well-managed by Touchzen Media with timely rollouts.Feature Expansion in ProgressWork is underway on document expiration reminders, compliance checks, and API integrations (e.g., Checkr), signaling momentum and continued development.Describe their project management. Did they deliver items on time? How did they respond to your needs?Touchzen Media has consistently demonstrated a high level of professionalism and accountability in managing the Ready App project. From initial planning through deployment, they have maintained a well-organized development cycle with clear milestones, effective communication, and an agile approach to feedback.Their team delivered core components—such as the DOT-compliant driver application, document upload system, and recruiter dashboard—within the agreed-upon timeframes. Even when certain features required iteration or refinement based on user testing, Touchzen was quick to respond, adapt, and push timely updates without compromising on quality.What stands out most is their responsiveness. When new needs arose—whether driven by market feedback or internal feature expansion—they adjusted priorities efficiently and communicated clearly about development timelines and tradeoffs. Whether it was fixing a last-minute document upload issue, refining user interface flow, or implementing in-app subscriptions, their team took ownership and moved quickly.Weekly or biweekly progress check-ins were well-organized, and their use of collaborative tools (such as task trackers, shared documentation, and dev builds) helped keep our internal team aligned with theirs. They were proactive in flagging potential issues early, offering technical guidance, and always providing realistic time estimates.In short, Touchzen Media didn’t just meet expectations—they exceeded them. Their project management style has been a key driver behind Ready App’s rapid development and smooth rollout. With their continued support, we are confident in scaling Ready App to compete and win in a demanding industry.What was your primary form of communication with TouchZen Media?Email or Messaging AppWhat did you find most impressive or unique about this company?Touchzen Media's responsiveness and proactive communication made collaboration easy. We never have to chase updates or worry about progress. Instead, we were met with clear timelines, realistic expectations, and a can-do attitude that made them a pleasure to work with.Are there any areas for improvement or something TouchZen Media could have done differently?Timelines around certain "coming soon" features could be more consistently communicated and updated. While we understand that development priorities shift based on evolving needs, a clearer feature roadmap with estimated delivery windows would improve internal planning and marketing coordination.That said, Touchzen’s willingness to listen, adapt, and deliver fast improvements more than made up for these minor areas of friction. We consider them learning moments rather than setbacks, and we're confident that the process will only continue to improve as our partnership grows. --- #### Web & Mobile App Dev & UX/UI Design for Health & Wellness Co **The Project** - Services: Mobile App Development, UX/UI Design, Web Development - Project size: Confidential - Project length: June 2024 - Ongoing **Project Summary**: TouchZen Media has helped an online health and wellness company improve and optimize their website. The team has worked on UX design, iOS and Android app development, brand design, and bug fixing. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Jen Health, The Mobility Method LLC - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Mar 19, 2025 **Feedback Summary**: Thanks to TouchZen Media's efforts, the client has seen a reduction in customer service issues and increased UX and content deliverability. The team is highly organized, communicates quickly, and delegates duties. Overall, their efficiency has surpassed the client's expectations. ""TouchZen has consistently surpassed our expectations."" **BACKGROUND** Please describe your company and position.I am the Jen Health of The Mobility Method LLCDescribe what your company does in a single sentence.We are an online health and wellness company. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?Optimize our online health and wellness platformOrganize our tech development for efficiencyImprove the branding and flow of our online platform **SOLUTION** How did you find TouchZen Media?Online SearchReferralWhy did you select TouchZen Media over others?High ratingsClose to my geographic locationPricing fit our budgetGreat culture fitReferred to meCompany values alignedHow many teammates from TouchZen Media were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.TouchZen has helped us as a full service developer and tech partner on improving and optimizing our online and mobile app health platform. They have helped with components such as:Optimizing user onboarding and user experienceCleaning code from previous developersImproving brand design and the overall look of the platformiOS App developmentAndroid App developmentImprovement of checkout and cart servicesBackend integration and optimizationLanding page creationOngoing bug fixes **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Reduced customer service issues with multiple previous edge case scenarios and user problems. Increased user experience and deliverability of the proper content to the user. Improved efficiency of project completion and organization.Describe their project management. Did they deliver items on time? How did they respond to your needs?TouchZen has consistently surpassed our expectations in project management and delegation of duties. They are extremely organized and are able to quickly communicate the status of different projects and priorities. This has easily been one of our favoriate aspects of working with TouchZen because that definitely wasn't our experience with previous development companies.What was your primary form of communication with TouchZen Media?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The efficient and meticulous organization that they have. Any project, bug, or request is noted and categorized by priority with clear expectations given on how long a certain project will take and accurate timelines for completion.Are there any areas for improvement or something TouchZen Media could have done differently?Thus far we have no complaints about working with TouchZen --- #### Mobile App Development & UX/UI Design for Software Company **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: June - Aug. 2024 **Project Summary**: A software company hired TouchZen Media to take over an incomplete development. The team fixed and finished a previous developer's work, brought the app to market launch, and provided maintenance. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Software Company - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Aug 5, 2024 **Feedback Summary**: TouchZen Media's efforts improved the client's app performance, bug resolutions, and UX/UI, meeting expectations. The team was organized, responsive, communicative, and attentive throughout the engagement. Their friendly and easy-to-work-with approach and transparent information were unique. ""From the start, their team was approachable and easy to work with, making the entire process smooth and enjoyable."" **BACKGROUND** Please describe your company and position.I am the CEO of a software company Describe what your company does in a single sentence.iOS application that generates timelapses from still images.  **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?Fix incomplete/faulty work from a previous developerBring the app to market launch and provide maintanance **SOLUTION** How did you find TouchZen Media?Online SearchWhy did you select TouchZen Media over others?High ratingsPricing fit our budgetGreat culture fitGood value for costHow many teammates from TouchZen Media were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.TouchZen Media was tasked with resolving issues left by a previous developer and completing the development of our mobile app to bring it to market. The scope of work included a comprehensive assessment of existing problems, followed by detailed troubleshooting and resolution. Key deliverables included:Issue Assessment: A thorough analysis and breakdown of the existing issues needing resolution.Bug Fixes: Identification and fixing of bugs and performance issues.Feature Completion: Development and implementation of unfinished features.Strategic Consultation: Providing advice on strategic decisions related to the app’s development and future updates.Design Enhancements: Offering design suggestions and making necessary design improvements. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Regular TestFlight Beta Launches: We received consistent TestFlight beta releases, showcasing ongoing improvements and updates.Bug Resolution: A significant reduction in app bugs, enhancing overall performance and user experience.Feature Completion: Successful implementation and completion of previously unfinished features.Enhanced Design: Noticeable improvements in the app’s design based on their valuable suggestions.Timely Updates: Punctual delivery of project milestones and regular progress reports.Describe their project management. Did they deliver items on time? How did they respond to your needs?TouchZen Media’s project management was exemplary. Their approach was highly organized, providing regular updates and clear timelines. They were highly responsive to our needs, accommodating changes and feedback promptly. Their communication was proactive and transparent, ensuring we were always informed about the project’s progress. This level of attentiveness and efficiency greatly contributed to the project’s overall success.What was your primary form of communication with TouchZen Media?Email or Messaging AppWhat did you find most impressive or unique about this company?From the start, their team was approachable and easy to work with, making the entire process smooth and enjoyable. Their transparency in communication ensured that we were always on the same page and fully informed. This combination of a friendly demeanor and open, honest interactions set TouchZen apart and made our collaboration highly effective and pleasant.Are there any areas for improvement or something TouchZen Media could have done differently?While our experience with TouchZen Media was overwhelmingly positive, one area for improvement could be the thoroughness of their feedback on specific topics. There was an instance where we felt their response could have been more detailed. Enhancing this aspect would further strengthen their already excellent communication and responsiveness. --- #### Mobile App Design & Development for Private Jet Booking Co **The Project** - Services: Mobile App Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Aug. 2023 - Mar. 2024 **Project Summary**: TouchZen Media designed and developed an iOS and Android application for a private jet booking company. TouchZen Media designed the app using Figma and built a custom app to book private flights. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 3.5 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive Assistant, Private Jet Booking Company - Industry: Other industries - Client size: 11-50 Employees - Review Type: Phone Interview - Verified **The Review** — Apr 4, 2024 **Feedback Summary**: TouchZen Media successfully launched the application, and their work met the client's expectations. The team showcased impressive design skills and fixed bugs quickly. TouchZen Media stayed on budget and constantly communicated with the client via Zoom and email, responding quickly to messages. ""TouchZen Media met our expectations and included all our requests in the app."" **BACKGROUND** Introduce your business and what you do there.I'm the executive assistant of a private jet booking company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with TouchZen Media?We needed support developing a mobile application. **SOLUTION** What was the scope of their involvement?TouchZen Media designed and developed an Android and iOS application. For the design phase, the team used Figma and customized the product according to how we wanted it to look. The development phase took longer because they had to go through the code and make sure everything worked and was clickable.  Our app had a chat feature, and users could see their account information, including their balance. Users could also book a private jet flight and select the date, airport, number of passengers, and type of aircraft. What is the team composition?We just worked with Cyrus (Founder), and I'm unsure if other teammates were involved in the project.How did you come to work with TouchZen Media?We found TouchZen Media through a Google search.How much have you invested with them?We spent $30,000 on this project.What is the status of this engagement?We worked with TouchZen Media from August 2023–March 2024. The team is working on the app's second version already, which is close to being launched.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?TouchZen Media successfully delivered and launched our app. Users could download our app with ease and a smooth transition. TouchZen Media met our expectations and included all our requests in the app. We were very pleased with the team's work. How did TouchZen Media perform from a project management standpoint?TouchZen Media stayed on budget and communicated via Zoom and email. The team was constantly communicating with us and responded quickly. The timeline was pushed back by about a month. Are there any employees from the service provider's team that you would like to give a shout-out to in this review?I want to highlight Cyrus' work. He was very responsive and listened to all our requests. He ensured bugs were immediately fixed, and we were pleased with the outcome. One time, he was close to our office and came in person to show us how the app worked. He offered a personalized approach. What did you find most impressive about them?I was mostly impressed with TouchZen Media's design skills and how quickly they fixed bugs and issues. The team was flexible.Are there any areas they could improve?TouchZen Media's development speed could improve since it was slower, and our timeline got pushed back about a month. Do you have any advice for future clients of theirs?I suggest having good communication with the team. --- #### Mobile App Dev & Testing for Social Media Platform **The Project** - Services: Application Testing, Mobile App Development - Project size: $10,000 to $49,999 - Project length: Sep. 2022 - Ongoing **Project Summary**: TouchZen Media has developed the prototype of a social media platform's mobile app for iOS and Android using React Native and Firebase. The team has also developed, tested, and launched the app's beta version. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Full Stack Engineer, Social Media Platform - Industry: Information technology - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Oct 10, 2023 **Feedback Summary**: Since the app's last update, the client has seen impressive download metrics on the app stores, as well as an increase in active users and user engagement. TouchZen Media is professional, efficient, and communicative. They provide regular reports and demonstrate impressive talent and experience. ""They responded to my needs and requests promptly."" **BACKGROUND** Please describe your company and position.I am the Full Stack Engineer of a social media platformDescribe what your company does in a single sentence.My company is a social media platform that connects people who share the same hobbies and interests. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?I hired Touchzen to develop a mobile app for my company using React Native and Firebase. The app will allow users to create profiles, browse and join communities, post and comment on content, chat with other users, and receive notifications. **SOLUTION** How did you find TouchZen Media?Clutch SiteWhy did you select TouchZen Media over others?Pricing fit our budgetHow many teammates from TouchZen Media were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Touchzen was required to build a functional prototype that demonstrates the core features of the app, such as authentication, navigation, community browsing, posting, commenting, chatting and notifications. After this prototype has been examined, a beta version of the app will be made and tested and debugged for any errors or bugs. Once the beta version has been examined to be bug free, a final version of the app will be deployed to the App store and Google Play store. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The number of downloads on App store and Play store has been impressive since our last update. We've had an increase in the number of active users and engagement in the app has also increased as well.Describe their project management. Did they deliver items on time? How did they respond to your needs?Touchzen has a very professional and efficient project management. They communicated regularly with me through email, phone calls and video meetings. They responded to my needs and requests promptly. Also, they provided me with regular updates and reports on the project status and progress.What was your primary form of communication with TouchZen Media?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?Touchzen has a team of talented and experienced developers who are proficient in React Native and Firebase. They also have a keen eye for design and user experience.Are there any areas for improvement or something TouchZen Media could have done differently?if I had to nitpick, I would say they could have involved me more in the testing and debugging process of the app. I would have liked to see more demos and feedback sessions before launching the beta version. --- #### Mobile App Design & Dev for Recruitment Agency **The Project** - Services: Mobile App Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Apr. - June 2023 **Project Summary**: A recruitment agency hired TouchZen Media for mobile application design and development. The team created real-time tracking features, automated order processing, and integrated the app into various systems.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Operations Analyst, MSP Staffing - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Sep 20, 2023 **Feedback Summary**: TouchZen Media’s work resulted in a 30% reduction in order processing time, a 15% increase in customer satisfaction, and a 20% decrease in delivery errors. The team was consistent in their delivery and responsive. TouchZen Media was dedicated to the client's needs and solved issues quickly.  ""We would most definitely recommend them to another client."" **BACKGROUND** Please describe your company and position.I am the I am the Operations Analyst at MSP Staffing of MSP Staffing (Pty) LtdDescribe what your company does in a single sentence.We are a recruitment agency **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?To help us design a mobile app for a logistics company **SOLUTION** How did you find TouchZen Media?Online SearchWhy did you select TouchZen Media over others?High ratingsPricing fit our budgetHow many teammates from TouchZen Media were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.We hired Touchzen to design and develop a comprehensive mobile app for a client's logistics company. This included a user-friendly interface, real-time tracking features, automated order processing, and integration with their existing systems. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?Our client reported a 30% reduction in order processing time, a 20% decrease in delivery errors, and a 15% increase in customer satisfaction scores. This made them really happy and I consider that a success.Describe their project management. Did they deliver items on time? How did they respond to your needs?Touchzen's project management was highly commendable. They consistently delivered project milestones on time and were responsive to our client's evolving needs throughout the development process.What was your primary form of communication with TouchZen Media?Virtual MeetingWhat did you find most impressive or unique about this company?According to the report we got from our client, Touchzen was dedicated to understanding their unique logistics challenges and resolved it all via the mobile app.Are there any areas for improvement or something TouchZen Media could have done differently?We had no bad report from our client so I'd say they did an outstanding job. We would most definitely recommend them to another client. --- #### Custom E-Commerce & Mobile App Dev for Food Manufacturer **The Project** - Services: API Development, Application Testing, Custom Software Development, E-Commerce Development, Mobile App Development, UX/UI Design - Project size: $200,000 to $999,999 - Project length: Jan. 2022 - Ongoing **Project Summary**: A food manufacturing company has hired TouchZen Media to develop and design two products: a custom e-commerce website that adopts a headless architecture and a mobile application. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, Everytable PBC - Industry: Other industries - Client size: 201-500 Employees - Review Type: Online Review - Verified **The Review** — Sep 19, 2023 **Feedback Summary**: So far, the client has been pleased with TouchZen Media's services. The team utilizes both Waterfall and Agile methodology to execute each task as efficiently as possible. Moreover, the team does a great job of tracking and managing the work through various tools, such as Jira and Confluence. ""We've been impressed with their project management and documentation skills."" **BACKGROUND** Please describe your company and position.I am an executive at Everytable PBCDescribe what your company does in a single sentence.We manufacture and sell pre-packaged food through various sales channels. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?Build our new e-commerce websiteBuild our new mobile application **SOLUTION** How did you find TouchZen Media?Online SearchWhy did you select TouchZen Media over others?Close to my geographic locationGood value for costHow many teammates from TouchZen Media were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Architect a headless ecommerce platform.Omnichannel support: web, mobile, and POS. Flexible and robust subscription engine, loyalty engine, and gift ca rds.Provide new design.Consumer research.Integration into our data warehouse and ERP. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We had 3 week sprints and each sprint was pointed. I was fine as long as they were completing 80% of points per sprint. We also had design comps, architecture diagrams, devops setup in Azure, and project plans.Describe their project management. Did they deliver items on time? How did they respond to your needs?Hybrid, mixture of waterfall and agile. Development was done in agile, while the overall project that included research, design, and architecture was waterfall. The stories in each sprint were very thoroughly documented with references to Figma designs, acceptance criteria, etc. They were very disciplined in commenting in Figma and JIRA which made keeping track of everything straightforward. At our request, they documented requirements in Confluence.What was your primary form of communication with TouchZen Media?In-Person MeetingVirtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?We've been impressed with their project management and documentation skills. This is one of the most underrated areas when it comes to project success, but was extremely important due to our complex project.Are there any areas for improvement or something TouchZen Media could have done differently?Nothing comes to mind. --- #### Mobile App Development for HIV/Aids-Focused Nonprofit Org **The Project** - Services: Mobile App Development - Project size: Less than $10,000 - Project length: Mar. 2023 - Ongoing **Project Summary**: TouchZen Media has taken over the development of an HIV/AIDS-focused nonprofit’s telemedicine mobile app. The team has fixed issues with the app’s video call functionality and built an SIP control service. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Director & CEO, Once Trece - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 1, 2023 **Feedback Summary**: TouchZen Media has made the app functional, enabling the client to provide services to 65 patients while maintaining good video call connections. The team is responsive, budget-conscious, organized, and transparent in their project management. Their excellent customer service and results stand out. "“TouchZen Media provides us with immediate responses and attention.”" **BACKGROUND** Introduce your business and what you do there.I’m the director and CEO of Once Trece, a nonprofit organization that raises awareness about HIV/AIDS. We have a clinic and offer scholarships to medical students to incentivize conscientious medical education. We have sites in Caracas, Nueva Esparta, and Estado Bolívar, Venezuela, and in Florida, US.Our clinic offers free services, and we also offer telemedicine services for populations that are far from healthcare centers. Additionally, since HIV/AIDS is still stigmatized, we have an initiative to create a telemedicine app to provide services confidentially without patients exposing their condition at a healthcare center. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with TouchZen Media?We had been developing our telemedicine application for around two years with an offshore company that didn’t complete the work correctly. Since we’re an NGO, we work with donation funds. Many donors contributed to our project, and we spent the resources with a company that didn’t provide results, which hurt our image as an organization. When I asked the developers for changes or updates, they didn’t answer, and the app wasn’t working. At this point, we didn’t feel anyone could continue the code the company had created. Then, I found TouchZen Media.  **SOLUTION** What was the scope of their involvement?TouchZen Media provides us with mobile app development. The team has worked with the existing app’s code to make it functional. They’ve mostly worked with the designs created by the previous company but made some changes according to the parameters we provided. The team has fixed the video call functionality and corrected language and spelling errors within the app. The app is for Android and iOS. Additionally, I’ve asked them to create a Session Initiation Protocol (SIP) control service within the app for our in-person medical service. If a patient needs to attend in-person appointments to receive attention, I want everything to be in a single database, easily accessible in a doctor’s office. TouchZen Media has built this functionality.Next, the team will add a new medical specialty to the app. They’ll help me develop a form for the patients to fill out. What is the team composition?I’ve only worked directly with Cyrus (Founder) and a developer, though many other developers have been involved in the project, How did you come to work with TouchZen Media?I contacted them and explained the situation to Cyrus, who told me TouchZen Media could fix the app. Even though I still had doubts due to our previous experience, I was willing to try them since we didn’t have much to lose after two years of developing an app that didn’t work. How much have you invested with them?We’ve spent less than $10,000. What is the status of this engagement?The main development period lasted from March–June 2023, and the engagement is ongoing.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The results of TouchZen Media’s work have been excellent. They haven’t just fixed the app as I expected but have taken a weight off us regarding our commitment to patients, doctors, and the organizations that donated to create the app. In the first 15 days after the app launched, we provided service to 65 patients, with consultations between 25–30 minutes. The video calls have worked well. Even though some of our patients live in places without the best internet service, the app has maintained connectivity throughout our calls with patients. Although I’d be lying if I said the app is 100% what I wanted, that’s not because of TouchZen Media’s work but our previous provider. Due to the project's urgency, TouchZen Media has worked with the existing code and done a fantastic job. They’ve taken something poorly made and turned it into a functional app. If I could create the app from scratch, I would hire TouchZen Media without question. Before working with the team, the app wasn’t ready to be available on the Play Store. Most of our target audience only has access to Android, so we couldn’t only release the app on iOS as it would be discriminating against users. TouchZen Media came on board and made the app available for iOS and Android simultaneously, and the app is now in the Play Store. Additionally, TouchZen Media provides us with immediate responses and attention. The team has followed our instructions when it comes to design, which we appreciate. They listen to us; that didn’t happen with our previous provider. How did TouchZen Media perform from a project management standpoint?Many developers aren’t in the same time zones, so programming meetings can be complex because we have to find hours in which we’re all awake. Still, even though TouchZen Media is located in Los Angeles, and many of the developers are based in India, whenever I contact them with a question, they get back to me within 15–20 minutes. As for the development process, the team works in stages. Initially, I sent them a PDF file with requirements, they indicated which steps they needed to follow, and we created a milestone. When that milestone was completed, I sent them new requirements. This allowed me to prioritize aspects of the app, such as getting video calls to work first. We’ve had two milestones so far, and I’ll create new milestones as I gather more feedback about the app. TouchZen Media is also budget-conscious, which is important to us. The team is efficient and transparent about their work hours. For example, if they predicted 14 work hours for a task, and the job takes five hours instead, they let me know I have a balance of nine hours for a different task.What did you find most impressive about them?TouchZen Media’s attentiveness has distinguished them from our previous provider. A customer usually has a project and the funds and wants a result. TouchZen Media has demonstrated they can deliver what a customer expects. The team has provided the attention I expected from a professional service provider. In our organization, we’re UN officials. The experience with the previous company hurt our image. That image has been restored since I found TouchZen Media and got positive results. Are there any areas they could improve?I’m sure there’s something they could improve, but I haven’t found anything they need to change in the time I’ve worked with them. Do you have any advice for potential customers?You can be confident in choosing TouchZen Media. When working with a service provider online, there’s always doubt when making a deposit. As used as we are to virtual work, it’s always good to see the person you’ll work with and negotiate face-to-face. TouchZen Media has demonstrated trustworthiness, so I’d recommend them to anyone wanting to create an app.  --- #### Mobile App Dev for Coconut Bowl Shop & Content Publishing Co **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: Jan. 2022 - Ongoing **Project Summary**: TouchZen Media developed a mobile application for a coconut bow shop and content publishing company. The team handled the project from wireframe and design creation to the beta testing and launching phase.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Coconut Bowls & Vegan Bowls - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Jan 25, 2023 **Feedback Summary**: After a successful launch, the company's app gained downloads, subscribers, and five-star reviews. The team efficiently communicated and managed the workflow on Slack, Figma, and Zoom, discussing progress, challenges, and improvements. Overall, they successfully met the client's expectations. ""The whole project was delivered as expected, and we fully trusted their ability throughout."" **BACKGROUND** Please describe your company and your position there. I am the Founder and CEO of Coconut Bowls, and Vegan Bowls. Coconut Bowls sells consumer products, while Vegan Bowls is our content publishing platform. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire TouchZen Media, and what were your goals? We wanted to build a mobile app as a better way to engage our community of over 3,000,000 people on social media. After experimenting with various content platforms, it was obvious a mobile app would offer the best user experience for our audience. **SOLUTION** How did you select this vendor and what were the deciding factors? TouchZen had the experience we were looking for, while they have worked with our peers who gave a glowing recommendation. They were also incredibly professional and organised throughout the process of onboarding, which gave us confidence to work with them. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. From onboarding, to discovery, to wireframes, design, beta testing and launch everything wen't very smooth. We had weekly or fortnightly catch ups to review progress, while communication was regular through slack. We used Figma and Balsamic Cloud mostly, How many resources from the vendor's team worked with you, and what were their positions? We predominantly worked with Cyrus who was our project lead, he is the CEO. We also worked with various developers and designers through feedback via Figma and Balsamic Cloud. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? We launched the app this week with great success. We ran an exhaustive Beta testing program, and since launch we have had little issues. The app functionality is of premium quality, and the user experience is almost flawless. We are continuing to make updates, however to date the project has been delivered above expectations. From an engagement perspective we have had over thousands of downloads, hundreds of paid subscribers and dozens of 5 star reviews. Describe their project management style, including communication tools and timeliness. Regular communication was efficient via slack, as was feedback comms via Figma. The fortnightly zoom catch up kept things progressing on schedule, while we also used this time to discuss challenges or user experience improvements. What did you find most impressive or unique about this company? TouchZen offer a premium service. The whole project was delivered as expected, and we fully trusted their ability throughout. Are there any areas for improvement or something they could have done differently? Honestly, I wouldn't hesitate working with TouchZen again. This was my second app development project, and it was flawless. Everything that I found challenging with my 1st project, wasn't an issue with TouchZen. Communication, Development and adherence to the timeline all exceeded my already high expectations. --- #### Custom Software Dev for Health & Fitness Company **The Project** - Services: Custom Software Development - Project size: $50,000 to $199,999 - Project length: Mar. 2021 - Mar. 2022 **Project Summary**: TouchZen Media has developed custom software for a health and wellness company. This platform is expected to build a product version that is committed to the customer's experience. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** VP of Product, Health & Wellness Company - Industry: Other industries - Client size: 51-200 Employees - Review Type: Online Review - Verified **The Review** — Jan 20, 2022 **Feedback Summary**: Thanks to TouchZen Media's development prowess, the client has seen a steady increase in customers retention, which has met their expectations. They've executed an agile approach and adequate resources to ensure a seamless workflow. Their problem-solving skills and expertise are impressive. ""The ability to simplify complex problems and deliver elegant and highly functional experiences are impressive."" **BACKGROUND** Please describe your company and your position there. I am the VP of Product, we have several products in the market across hardware and software. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire TouchZen Media, and what were your goals? We had a large user base existing and we wanted to create a monetized/subscription version of our product that focused on value for our users. **SOLUTION** How did you select TouchZen Media and what were the deciding factors? We utilized a referral. Also, we have seen TouchZen's work through some previous engagements. We needed a trusted, reliable, and professional team to help us achieve our aggressive targets and goals. Describe the scope of work in detail, including the project steps, key deliverables, and technologies used. The project was ~8-12 months in length. It required a complete overhaul of the existing app from the ground up. We utilize Flutter Mobile App with Google Cloud as the primary tech stack. However, we incorporated Contentful CMS for content delivery, utilized Video Delivery platforms, and incorporated several SDKs to help bring specific features to the market. This was an extremely complex and elaborate project. How many people from theTouchZen Media team worked with you, and what were their positions? 1 designer. 1 Senior Product Member. With a team of developers. **RESULTS & FEEDBACK** Can you share any measurable outcomes of the project or general feedback about the deliverables? The project was an alarming success. Subscribers are coming inconsistently. CTR, CVR, Retention stats are all growing. We will exceed the first two Quarters' targets. Describe their project management style, including communication tools and timeliness. The team utilized AGILE and value-based delivery. We utilized small micro teams to deliver key features in the market. We utilized tools like Slack, Jira, Confluence, Github, Bitrise, google studio to name a few. What did you find most impressive or unique about this company? The ability to simplify complex problems and deliver elegant and highly functional experiences are impressive. Are there any areas for improvement or something they could have done differently? No, the work was top-notch. --- #### Mobile App Dev for Pediatric Hospital **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Dec. 2019 - Feb. 2021 **Project Summary**: A pediatric hospital hired TouchZen Media to develop a mobile app that could connect patients’ families with social services. The team built wireframes off of the client’s predesigned model and specifications. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Innovation Strategist, Children’s Hospital Los Angeles - Industry: Other industries - Client size: 5,001-10,000 Employees - Review Type: Phone Interview - Verified **The Review** — Aug 27, 2021 **Feedback Summary**: TouchZen Media was able to deliver a fully functional app that lived up to the client’s vision. The team projected a good timeline and worked well against it. Prompt responses, constant communication, and creative collaboration made for a streamlined professional partnership. ""They were very generous with their patience especially when things got caught up on our side."" **BACKGROUND** Introduce your business and what you do there. I’m an innovation strategist and I’m part of the Innovation Studio team at Children's Hospital Los Angeles. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with TouchZen Media? We were trying to build a mobile app that our patients’ families could use to connect with social services. Our goal was to provide a platform that is slightly improved from what our competitors offer, so we turned to TouchZen Media. **SOLUTION** What was the scope of their involvement? At the start of the engagement, we had already designed a paper model for the mobile app. We handed this over to TouchZen Media who then engineered it into existence. We collaborated on the creative process. Their team built out the wireframes from the comprehensive outline that we had.  What is the team composition? We worked with around four people from TouchZen Media. On a daily basis, our go-to person was Cyrus (Founder). He brought other people in as needed.  How did you come to work with TouchZen Media? They were onboarded before I got involved in the project. I picked up after the previous person when they were at the 95-yard line.  How much have you invested with them? We invested around $25,000–$50,000. What is the status of this engagement? The project started late in 2019 and ended last February 2021. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? Unfortunately, we haven’t yet launched the app. Upon discovering that we needed to do some adjustments and reframing, TouchZen Media informed us that this would entail an expansion of the scope or a new contract. We decided to take over the code ourselves with our internal development team. The app that was handed over to us, however, was built exactly the way we wanted. The quality of their code was great and everything functioned internally. TouchZen Media did a great job of bringing our vision to life. They helped us with the handoff process and offered to troubleshoot any errors or bugs during that period.  How did TouchZen Media perform from a project management standpoint? In the time I interacted with the team, they were very communicative and constantly available. It surprised me how quickly they would respond to my emails. They were also good at projecting timelines and giving rough estimations of how long things would take.  What did you find most impressive about them? What I appreciated about TouchZen Media was how they communicated. They were very generous with their patience especially when things got caught up on our side. Things tend to move very slowly in a large healthcare organization like ours, but they were very gracious through it all.  Are there any areas they could improve? No, there was nothing specifically unprofessional that I noticed. Do you have any advice for potential customers? Define your goals and state them very clearly. Be involved with the team especially during the iterative process to make sure your product meets your conceptual goals. Make sure that everything is lined up on your side as well because the team moves very quickly. --- #### Design Services for Mobile App Dev Company **The Project** - Services: UX/UI Design, Web Design - Project size: $10,000 to $49,999 - Project length: Jan. 2020 - Ongoing **Project Summary**: TouchZen Media provides design support for an app development company. They handle the project management and design needs of various clients’ projects, using Figma for the web and mobile work.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, Differenz System - Industry: Business services - Client size: 51-200 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 21, 2021 **Feedback Summary**: The collaboration has gone smoothly, with TouchZen Media satisfying both the client and their end-clients’ needs. Their crystal clear communication and ability to organize the workload effectively make them an impressive partner. Customers can expect a straightforward, detailed partner.  ""They’re perfect — all of our communication is 100% clear." " **BACKGROUND** Introduce your business and what you do there. I am the director of Differenz System. We are a mobile application development company. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with TouchZen Media? We’re based in India and our biggest challenge is communicating with our clients in the US. We’re not experts in design, so we teamed up with TouchZen Media to help us. **SOLUTION** What was the scope of their involvement? They’re experts in design and project management, so they do design work for us and also speak to the clients on our behalf. They provide design for both apps and websites.  In the last project, they provided mobile app design and project management, and we took care of development. They spoke with the client and passed on the requirements to us. They handled the design on Figma and we do the development for both iOS and Android. What is the team composition? I work with the founder. How did you come to work with TouchZen Media? I was searching for a partner and I found them through one of the portals. How much have you invested in them? We’ve spent $18,000–$20,000. What is the status of this engagement? We started working with them in January 2020 and we’re now almost done with the work. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? They’re very good. The overall project has turned out great and the client is very happy. We’re looking forward to working on a lot more projects with TouchZen Media. How did TouchZen Media perform from a project management standpoint? The communication has been very clear between our teams. The founder is very particular about everything and he’s helped us with the small details, like where to put labels. With their designs, they are clear and are detailed in their requirements from the client. They provide a very professional service. What did you find most impressive about them? They’re perfect — all of our communication is 100% clear.  Are there any areas they could improve? I don’t think there is anything for them to improve right now. Do you have any advice for potential customers? I would recommend working with them — they’re very professional. --- #### Mobile App Dev & Design for Holistic Brand **The Project** - Services: Mobile App Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Apr. - Oct. 2018 **Project Summary**: TouchZen Media built a mobile app for a holistic doctor. They handled the design and development, incorporating several features for images, recipes, and other updates for the platform.  **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Holistic Doctor, Thrive - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 20, 2021 **Feedback Summary**: The engagement was a success; TouchZen Media developed a quality, functioning app that is in the App Store. The team was approachable, communicative, and made the engagement flow easily. Their flexible style and great expertise made the collaboration productive.  ""If something didn’t look like how I wanted, he was happy to change anything and never charged extra for it." " **BACKGROUND** Introduce your business and what you do there. I’m a holistic doctor and I have an app, a published book, online programs, and offer services. It’s my secondary business, as I’m also a rancher.  **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with TouchZen Media? They helped me build my wellness app. **SOLUTION** What was the scope of their involvement? I gave them the information that I wanted on the app and TouchZen Media put it together for me, including the design and development. I wanted the app to be developed in the form of a challenge for people who want to detox. It has six wellness guides and 21 days of recipes. I provided him with the pictures and recipes, and he placed everything within the platform. Cyrus (Founder) makes updates to it, and the mobile app is available in the App Store and iTunes.  What is the team composition? Cyrus is the only person I worked with directly.  How did you come to work with TouchZen Media? I’m really into the raw, vegan lifestyle and love apps, so I happened to review someone else’s app and it made me think that I’d really love to have one for wellness. I’d just published my book, so I was going in this lifestyle direction, too. At the bottom of that person's page, I saw TouchZen Media, got in touch with Cyrus, told him my idea, and he was happy to do it. How much have you invested with them? The cost was close to $10,000.  What is the status of this engagement? We worked together from April–October 2018.  **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement?  He did a phenomenal job. I’d recommend TouchZen Media to anyone — they’re amazing. I love the work they did. I’m very pleased with the app itself, too.  How did TouchZen Media perform from a project management standpoint? They were perfect at managing the project — I’d give them a 10 out of 10. Cyrus was super responsive any time I needed to get in contact with him. He was on top of everything, including updating social media handles and managing glitches. If I was late in getting something to him because it's my secondary business, he was really understanding about it. Within 24 hours, anything was resolved. He was just very easy to contact. We mainly communicated through email and phone calls, including quick text messages.  What did you find most impressive about them? Cyrus was just really friendly and understanding. I never had any problem calling him and letting him know my thoughts. If something didn’t look like how I wanted, he was happy to change anything and never charged extra for it.  Are there any areas they could improve? I really don’t have any feedback for him to improve. Everything Cyrus did was perfect.  Do you have any advice for potential customers? Try to stay on schedule because I know it makes it easier for Cyrus. If I was late on the project, it put him behind a little bit, so try to stay on schedule. Use high-quality pictures, too. Some of the images I started out with weren’t the highest quality, and he let me change them.  --- #### Mobile App Dev for Wellness Entreprenuer **The Project** - Services: Custom Software Development - Project size: $10,000 to $49,999 - Project length: Jan. 2014 - Ongoing **Project Summary**: TouchZen Media developed an iOS and Android app based on provided screenshots. They also created a landing page for the solution. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Nikki Sharp LLC - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 17, 2020 **Feedback Summary**: The app has received an exceptional response from users spanning six countries. The team worked quickly while maintaining attention to detail. They delivered good value for the cost. ""Everything was top notch, incredible communication and feedback. Made the project easy to work on!" " **BACKGROUND** Please describe your company and your position there. I own a health company under which I've published multiple books, created an app, and coach clients to get healthier. **OPPORTUNITY / CHALLENGE** For what projects/services did your company hire TouchZen Media? I hired TouchZen to build a mobile app for me. What were your goals for this project? My goals were to have someone that was reasonable priced, that understood the market and could design what I wanted. My tangible outcomes were to take the photoshop drawings I had done and turn them into the app pages. **SOLUTION** How did you select this vendor? I selected TouchZen because of their work with other leaders in my industry and seeing the results that came. I was impressed with the quality of work, being in the same location to go over everything and the price point. Describe the project in detail. I provided screen shots I had created in photoshop of what i wanted each page to look like. It was to be a mobile app that had 5 different sections, prompts, calendar/timers that went off. I.E. A quite engaging app. We agreed on the time frame which was stuck to and everything flowed exactly as agreed. The app was developed for both iOS and android, and has been maintained over the years. They also created a landing page for me for the app. What was the team composition? The team comprised of me and my business manager only. **RESULTS & FEEDBACK** Can you share any outcomes from the project that demonstrate progress or success? The app reached #1 in 6 countries within 24 hours which was astounding. I received great feedback from people telling me how much they loved it and how effective it was. The results of the engagement are on par with what I expected, and actually there was an over delivery. The app has small bugs that we fix, as normal with any app. How effective was the workflow between your team and theirs? Everything was top notch, incredible communication and feedback. Made the project easy to work on! What did you find most impressive about this company? The quickness of delivery and getting things done, the price point, and the eye to detail. Are there any areas for improvement? I'd like to see the app being redone fully, but I also know much resides on me for this. --- #### App Development for Healthy Lifestyle Influencer **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: Jan. 2014 - Ongoing **Project Summary**: TouchZen Media has developed and maintained several mobile applications for a health social media influencer. They worked on both iOS and Android to deliver an app that functions in both English and Spanish. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Health Social Media Influencer - Industry: Arts, entertainment & music - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Jan 7, 2020 **Feedback Summary**: The applications have been very well received on the app stores, ranking on several top lists and receiving over 200 four-star or higher reviews. The TouchZen Media team is honest and invested in their work, partnering closely with their client from beginning to end to bring their vision to life. "  “I really trust TouchZen Media to be fair when it comes to pricing.” " **BACKGROUND** Introduce your business and what you do there. I’m an influencer, so I motivate and inspire others to lead healthier lives through my content on social media. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with TouchZen Media? My goal was to create a lifestyle application for my audience, but I didn’t know how to go about that process. I hired TouchZen Media to help me develop the app from scratch. **SOLUTION** What was the scope of their involvement? They worked together with me all the way from creative brainstorming to developing and publishing the app in English and Spanish on both the App Store and Google Play Store on iOS and Android. What is the team composition? Throughout the project, I worked directly with their owner, but he had several other people working on the project with him. How did you come to work with TouchZen Media? I came into contact with them through social media, and the relationship felt like a good fit, so I decided to work with them. How much have you invested with them? The first app was split 50/50 between me and TouchZen Media and the second was 70/30 with a small fee for the extra ownership over the app. In total, I’ve spent under $5,000 for the whole project. What is the status of this engagement? We first started our work at the beginning of 2014, and the project is ongoing. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The app has over two hundred reviews with more than 4 stars on iTunes, which to me really speaks to the quality of the experience that we’re giving our users. How did TouchZen Media perform from a project management standpoint? They have always been incredibly available, whether for scheduling meetings or just answering questions over the phone. I have been really pleased with their communication over the years. What did you find most impressive about them? I think they deliver a really good service for their price. It can be really difficult to find someone who knows what they’re doing and isn’t going to overcharge you, but I really trust TouchZen Media to be fair when it comes to pricing. Are there any areas they could improve? No, I don’t have any suggestions for improvement. Do you have any advice for potential customers? Just give them a try. If you start out small, you can see how the engagement goes, and I don’t think you will be disappointed. --- #### App Dev for a Raw Vegan Lifestyle and Recipe Platform **The Project** - Services: Mobile App Development - Project size: $50,000 to $199,999 - Project length: June 2017 - Jan. 2019 **Project Summary**: TouchZen Media designed, developed, and launched an iOS/Android accessible nutrition and lifestyle application **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** CEO, FullyRaw Media - Industry: Other industries - Client size: 1-10 Employees - Review Type: Phone Interview - Verified **The Review** — Dec 12, 2019 **Feedback Summary**: TouchZen Media’s efforts have been met with overwhelmingly positive feedback. The app has garnered numerous downloads and has enjoyed a high degree of success. The team is creative, collaborative, and passionate about delivering a product that meets their clients’ expectations. " “It's been one of the best partnerships I've ever had in my life.” " **BACKGROUND** Introduce your business and what you do there. I'm the founder and CEO of FullyRaw Media. We focus on online education and teaching people how to live a healthier lifestyle through veganism. **OPPORTUNITY / CHALLENGE** What challenge were you trying to address with TouchZen Media? I needed someone to develop my mobile app. **SOLUTION** What was the scope of their involvement? They helped foster the process from beginning to end. I had hundreds of recipes online that were just in the form of YouTube videos, and they approached me wanting to create a recipe app for iOS/Android that would also include challenges and videos. I wanted it to be more of an educational platform that people could have on their mobile devices. They did all of the backend programming and came up with great ideas. It ended up being a great partnership for both of us. What is the team composition? I had one main point of contact that was patient, kind, and made sure my brand had everything it needed. How did you come to work with TouchZen Media? I met my main point of contact at a vegan festival.  We connected afterward and he approached me about creating the app. How much have you invested with them? We've invested $150,000 – $250,000. What is the status of this engagement? We began working together in June 2017 and wrapped things up in January 2019. **RESULTS & FEEDBACK** What evidence can you share that demonstrates the impact of the engagement? The end result was amazing and it's comparable to any top app out there. It's a very classy app that functions great. I know they have big commercial apps out there, so my app was probably easy to make for them. The quality is amazing and it's highly functional. We usually don't have any problems whatsoever with it. The app now has over 300 recipes that we've been able to put on there and we've had tons and tons of downloads. If I ever needed something, they were there to fix them and their ideas were amazing. There have been no bumps in the road, and I'd say it's been a smooth and successful partnership. How did TouchZen Media perform from a project management standpoint? They were very organized and on time with meetings. They were very organized with the team as well and would schedule calls with me to make sure we went over our details when needed to go through things or ask questions about how we want things done. If I needed something completed quickly, they get back to me in 48 hours. They were just very conscientious of how I wanted things to be. They really wanted me to be happy with the final product.  What did you find most impressive about them? They were very innovative. Even when I thought it would be just a recipe app, they wanted to include more components to keep people active and coming back. I also loved how they followed my content, and they were creative when it came to making the buttons be pieces of fruit and things like that. They made it fun, and I could tell they enjoyed the process with me. It felt like they cared about this just as much as I did. They understood that they were representing my brand. They were awesome and we were a team. It's been one of the best partnerships I've ever had in my life. I've worked with so many companies that leave you high and dry and just want your money, and end up doing a horrible job. Are there any areas they could improve? No, I honestly have no feedback for them right now. They've done a great job. Do you have any advice for potential customers? TouchZen has literally taken the reigns and handled everything. They covered every step so I don't feel like they missed anything so potential customers can rest assured they're in good hands. --- #### Mobile App Development & UX/UI Design for InsurTech Company **The Project** - Services: Mobile App Development, UX/UI Design - Project size: $50,000 to $199,999 - Project length: July 2025 - Feb. 2026 **Project Summary**: TouchZen Media provided development and UX/UI design services for an insurtech company. The team was responsible for building a mobile app for the client to support their existing B2B portal. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** President, Get Cover LLC - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review - Verified **The Review** — Mar 24, 2026 **Feedback Summary**: Thanks to TouchZen Media's efforts, the client expanded their programs into direct-to-consumer and B2B2C channels. The team managed the project well and was highly responsive. TouchZen Media demonstrated development experience, and their adaptability to the client's industry was commendable. ""We were very impressed by how quickly they understood our needs."" **BACKGROUND** Please describe your company and position.I am the President of Get Cover LLCDescribe what your company does in a single sentence.insurtech company specializing in warranty administration **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?Develop our mobile app **SOLUTION** How did you find TouchZen Media?ReferralWhy did you select TouchZen Media over others?Referred to meCompany values alignedHow many teammates from TouchZen Media were assigned to this project?6-10 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.Touch Zen was engaged to develop our mobile app rto support out current B2B portal **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The project succesfully let us expand our programs into dirrect to consumer and B2B2C channelsDescribe their project management. Did they deliver items on time? How did they respond to your needs?The project was managed virtually by having weekly update calls to both get approvals and also demonstrate the progress of the app development to our satisfactionWhat was your primary form of communication with TouchZen Media?Virtual MeetingWhat did you find most impressive or unique about this company?They had previous experience in providing previous companys they worked with mobile apps, but our industry is uniques and we were very impressed by how quickly they understood our needs and provided the initial needed functionality and designs Are there any areas for improvement or something TouchZen Media could have done differently?we were satified completely, so no areas in my opinion needed improvement --- #### Mobile App Design & Dev for Healthcare & Wellness Co **The Project** - Services: Custom Software Development, Mobile App Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Mar. - July 2025 **Project Summary**: TouchZen Media provided mobile app development services for a health and wellness company. The team audited the client's existing code, fixed issues, updated the design, and launched the app. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Founder, Back to the Garden - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Nov 22, 2025 **Feedback Summary**: TouchZen Media successfully launched a functional app, meeting the client's expectations. The team was transparent about the project's progress and timelines. Their ability to find solutions to reach the client's goals was commendable. They communicated via email and messaging apps. ""Their ability to find a way to reach our goals in our app stood out."" **BACKGROUND** Please describe your company and position.I am the Founder of Back to the GardenDescribe what your company does in a single sentence.Clinical Water Fasting, Health Programs, Lifestyle and Diet education **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?Improve design, update paywall, fix bugs, and prepare application for launch **SOLUTION** How did you find TouchZen Media?Online SearchWhy did you select TouchZen Media over others?they have done work with our competitorsDescribe the scope of work in detail. Please include a summary of key deliverables.They took our unfinished app coding and were able to audit it, find issues, fix them, and launch the app. they continue to work with us still.  **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?launched functional app. Describe their project management. Did they deliver items on time? How did they respond to your needs?they delivered and/or were transparent about the progress and a reasonable timeline. What was your primary form of communication with TouchZen Media?Email or Messaging AppWhat did you find most impressive or unique about this company?Their ability to find a way to reach our goals in our app stood out.Are there any areas for improvement or something TouchZen Media could have done differently?0 --- #### UX/UI Desing & Mobile App Dev for Physical Therapy Company **The Project** - Services: Mobile App Development, UX/UI Design - Project size: $10,000 to $49,999 - Project length: Oct. 2023 - Jan. 2024 **Project Summary**: A virtual therapy company hired TouchZen Media to redesign their mobile app UX/UI. The team created Figma files, developed new features for the app's iOS and Android versions, and provided needed documentation. **Review Rating**: 5.0 - Quality: 4.5 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, PTX Therapy - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Feb 7, 2024 **Feedback Summary**: TouchZen Media delivered a top-notch redesign of the client's app with a new integrated feature.The team kept the client informed about the project's progress and promptly addressed any arousing issues. TouchZen Media was impressively commited to customer satisfaction and fast, high-quality work. ""They are clear with their ability to tackle a project and work at a fast pace to complete projects."" **BACKGROUND** Please describe your company and position.I am an executive of PTX TherapyDescribe what your company does in a single sentence.On-demand virtual physical therapy app **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?Refresh design of our mobile appcreate up to date figma files for mobile app and part of the desktop versionDevelop a new feature to add to the existing mobile app **SOLUTION** How did you find TouchZen Media?Online SearchWhy did you select TouchZen Media over others?Great culture fitHow many teammates from TouchZen Media were assigned to this project?2-5 EmployeesDescribe the scope of work in detail. Please include a summary of key deliverables.TouchZen took an incomplete stack of design files and completely built out app screens with dev friendly designs in Figma, greatly speeding up the process by which we can continue modifying and developing additional features in the future. Along with taking our existing design into account, they created brand guidelines and an entirely new feature design to solve the vision of what we wanted built. They then took those agreed upon user flows and designs and built a functioning iOS and Android feature for us to release into our existing app,. per our developer specifications. They adapted code and worked tirelessly to make sure that the end product was up to our expectation, from the user experience to the backend code, existing frameworks, and documentation. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We received top-notch redesign of our mobile app, as promised. We also received a fully functional new feature to integrate into our existing mobile app.Describe their project management. Did they deliver items on time? How did they respond to your needs?We were kept up to date on progress and milestones appropriately. When something was amiss, they used their resources to correct the problem, even going over the allotted hours at no cost to us.What was your primary form of communication with TouchZen Media?Virtual MeetingWhat did you find most impressive or unique about this company?TouchZen Media strives to make their clients happy, and to provide quality work. They are clear with their ability to tackle a project and work at a fast pace to complete projects in the timelines that they promise.Are there any areas for improvement or something TouchZen Media could have done differently?None --- #### Mobile App Dev for Prosthetic Tech Company **The Project** - Services: Mobile App Development - Project size: Confidential - Project length: Jan. - Nov. 2023 **Project Summary**: TouchZen Media connected a mobile app to a prosthetic device for a prosthetic tech company. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** Executive, SkiiMoo Tech - Industry: Other industries - Client size: 1-10 Employees - Review Type: Online Review - Verified **The Review** — Jan 23, 2024 **Feedback Summary**: Thanks to TouchZen Media, the client achieved seamless functionality of their mobile app with the prosthetic device. The team efficiently addressed and resolved the client's issue, something the previous service providers had failed to accomplish. TouchZen Media's attentiveness was commendable. ""We highly recommend their services."" **BACKGROUND** Please describe your company and position.I am an executive at SkiiMoo TechDescribe what your company does in a single sentence.We create app-connected prosthetic genital devices. **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?Connectivity and Functionality of our prosthetic with our mobile application. **SOLUTION** How did you find TouchZen Media?Online SearchWhy did you select TouchZen Media over others?Close to my geographic locationPricing fit our budgetCompany values alignedDescribe the scope of work in detail. Please include a summary of key deliverables.We had a specific issue that we brought to the TouchZen team. We had previously hired several agencies to fix our issue, in which they were all unsuccessful. The TouchZen team quickly analyzed the issue and got to work immediately. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?The functionality and operation of the mobile app with the device.Describe their project management. Did they deliver items on time? How did they respond to your needs?The project was led by Cyrus who made the process easy and efficient. I would definitely be working with the TouchZen team in the future. We highly recommend their services.What was your primary form of communication with TouchZen Media?Virtual MeetingEmail or Messaging AppWhat did you find most impressive or unique about this company?The attentiveness and the quick turnaround.Are there any areas for improvement or something TouchZen Media could have done differently?No, they did everything right. --- #### Mobile App for Pharmaceutical Manufacturing Company **The Project** - Services: Mobile App Development - Project size: $10,000 to $49,999 - Project length: Apr. - June 2023 **Project Summary**: TouchZen Media developed a mobile app for a pharmaceutical manufacturing company. The app allows distributors to place orders and get it shipped. **Review Rating**: 5.0 - Quality: 5.0 - Schedule: 5.0 - Cost: 5.0 - Willing to Refer: 5.0 **The Reviewer** HR Manager, Clemido Healthcare PVT. LTD. - Industry: Other industries - Client size: 11-50 Employees - Review Type: Online Review **The Review** — Sep 28, 2023 **Feedback Summary**: TouchZen Media’s app has helped the client connect with people outside of their region and improve their shipping processes. The team was responsive and fixed glitches quickly. They provided ongoing support even after the project was completed. ""There are the best mobile app development company and I'll gladly recommend their services to anyone."" **BACKGROUND** Please describe your company and position.I am the Human Resources manager of Clemido Healthcare PVT. LTD.Describe what your company does in a single sentence.We are a pharmaceutical manufacturing company **OPPORTUNITY / CHALLENGE** What specific goals or objectives did you hire TouchZen Media to accomplish?To develop a mobile app where we can list our products and people can purchase online **SOLUTION** How did you find TouchZen Media?Online SearchWhy did you select TouchZen Media over others?Pricing fit our budgetGood value for costHow many teammates from TouchZen Media were assigned to this project?1 EmployeeDescribe the scope of work in detail. Please include a summary of key deliverables.Touchzen needed to make us a mobile app where we can list our products and where distributors can place an order and also get it shipped. **RESULTS & FEEDBACK** What were the measurable outcomes from the project that demonstrate progress or success?We have been using the app to help our distribution process. The app has helped us connect to people outside our region and make shipping better.Describe their project management. Did they deliver items on time? How did they respond to your needs?They were very responsive. After the app was made, we had some glitches that needed to be resolved. At first, I thought they were going to charge us for fixing it but they helped us correct the mistakes and it's been working properly since then.What was your primary form of communication with TouchZen Media?Virtual MeetingWhat did you find most impressive or unique about this company?Their ongoing support even after the project is completed.Are there any areas for improvement or something  TouchZen Media could have done differently?There are the best mobile app development company and I'll gladly recommend their services to anyone. --- ## Portfolio & Awards ### Jetbay Private Jet Charter Platform JetBay came to us with a challenge common in private aviation: an experience shaped by gatekeeping. No clear prices, no visible availability, just a "contact us" button standing between users and the sky. For aspirational flyers, entrepreneurs, and small teams, that lack of transparency wasn't luxury. It was friction. We set out to redesign the experience around one principle: radical transparency. The project touched every layer of the brand and product, from logo and typography to the full digital experience. A major focus was removing every instance of "contact for pricing," replacing it with real routes, dates, costs, and availability shown upfront. We also made the service easier to understand. First-time private flyers often don't know the difference between a charter, an empty leg, or a jet card, so the new experience explains each option at the moment of decision. The result is a brand that feels premium without being intimidating, with a transparent pricing model that opens the door to a wider audience without weakening the experience for existing clients. ### Get Cover Mobile App Insurance isn’t exactly known for being exciting. That’s what made this project so interesting. Get Cover hired us to design and develop a mobile app built specifically to engage a younger audience, in an industry that traditionally struggles to connect with them. We brought energy, clarity, and a modern user experience to device protection, making it simple, intuitive, and actually enjoyable to use. Beyond the mobile experience, we also built a comprehensive web portal that enables parents to secure coverage for devices distributed through their school districts, creating a seamless ecosystem across mobile and web. ### SHRED Fitness App SHRED provides users elite training plans, built by experts, with AI personalization. We provided design, strategy, and product management for the SHRED mobile app.  ### Amalfi Jets Mobile App Amalfi Jets is a leading company in the private aviation sector, serving an elite clientele with high expectations for quality and efficiency. The goal of this project was to design an intuitive, feature-rich mobile application that simplifies how Cardholders, Members, and Charter Guests book, manage, and experience private jet travel. The solution focuses on clarity, ease of use, and delivering a premium digital experience aligned with the brand’s standards. ### Level Up Goal Tracker Level Up is a gamified productivity platform designed to help users build better habits through structured challenges, motiviational content, and clear progress tracking. The experience focuses on turning everyday actions into achievable goals, making personal growth more engaging and sustainable over time. ### Jen: Physical Therapy Workouts Revolutionize your health with expert-led physical therapy. Designing a centralized digital experience to support a growing wellness audience. This project focused on organizing training, educational, and wellness content into a single, clear platform, allowing users to easily explore, access, and engage with resources designed to support long-term health and mobility. ### FullyRaw by Kristina Within a week of launching on the App Store, FullyRaw became the #1 paid Food & Drink app and top 10 across all categories. It won the 2018 W3 Gold Award for Food & Drink Mobile Apps. The app is vital for Kristina's followers to connect with her content and FullyRaw lifestyle. A key feature is Kristina and team's ability to add recipes and challenges via a personal dashboard, keeping the content and recipes fresh. ### BeachBody Android Application Beachbody On Demand application provides streaming access to hundreds of world-class Beachbody workouts to over 2 million subscribers. TouchZen Media worked with the Beachbody team to release BODgroups on iOS and Android. BODgroups is a community-based online platform that connects you to all the tools you need to help people get results. From a single platform, you can access your workouts, nutrition plans, activity tracking, groups and e-Commerce tools.The growth of BODgroups provided more tools for users and coaches to communicate and motivate one another. Instead of using Facebook groups, coaches used BODgroups to directly work with their contacts to help them achieve their wellness goals. The addition of BODgroups helped increase overall app engagement by 25% across the mobile platforms. BODgroups also allowed users to share photos/videos, post motivational messages, and even start a live feed directly from the app. We implemented tools to allow coaches to quickly sync their contacts directly with their phone so they could easily find new leads and grow their client base. ### Vegan Bowls Mobile App The Vegan Bowls Mobile app shines with a 4.9 rating on iOS and Google Play. Users love its varied recipes, ease of use, guides, and updates. In three months, it secured 10,000+ downloads and a 26% conversion rate, highlighting its broad appeal. A top choice for vegans, our strategic marketing approach, featuring trials and subscriptions, significantly boosted engagement and revenue. ### The FitTrack app TouchZen Media faced the challenge of developing an app that could make sense of complex user health data. With a growing interest in personal health tracking, users were inundated with data from various sources including wearables, medical devices, and third-party apps. The task at hand was to develop an all-in-one health tool that could seamlessly integrate with multiple data sources and provide meaningful insights to users. TouchZen Media successfully released the FitTrack MyHealth mobile app, which revolutionized the way users track their health. The app provides users with various body metrics such as weight, BMI, and body fat percentage, and integrates with various wearables and medical devices to seamlessly collect data. Additionally, the app features state-of-the-art food tracking system that gives users the ability scan foods and and calculate macros, and uses all that data to calculate a comprehensive health score. The FitTrack MyHealth app has been widely appreciated by users and the industry alike. The app has received numerous positive reviews and has been featured in various publications. Users have praised the app for its easy-to-use interface and ability to provide meaningful insights into their health data. With the FitTrack MyHealth app, TouchZen Media has successfully developed an all-in-one health tool that has simplified health tracking for users and has set a new benchmark in the industry. ### Children's Hospital Los Angeles Mobile App Children's Hospital of Los Angeles (CHLA) wanted to build a mobile app that their patients’ families could use to connect with social services. The application needed support both English and Spanish languages. Patients needed the ability to search various social services around their area, look up business hours, and find ambassadors that can assist them to find these services.  We delivered a platform that allowed CHLA to fully customize the content to their needs. All the content in the application was controlled by a CMS that allowed the CHLA team to add social services, add ambassadors, and track application analytics. The application supports both English and Spanish languages. User's could use their location to find all services nearby. Various filters and categories allow user to find exactly what the need with just a few taps. This platform will jumpstart a new way for CHLA to serve their patients so they have all the necessary tools for their health and wellness.    ### Clutch Awards - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_user_experience_company_minority_owned_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_app_development_company_california_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_app_development_company_minority_owned_los_angeles.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_health__wellness_app_developers_california_2026.svg) - [Clutch Award Badge](https://shareables-prod-static.clutch.co/badges/top_clutch.co_it_services_company_telecommunications_california.svg) ### Industry Recognitions - W3 Awards 2024 Gold Winner - Google Play Best of 2023 - Honorable Mention - W3 Awards 2018 Gold Winner ## Key Clients - Beachbody LLC - Get Cover - Amalfi Jets - Children's Hospital Los Angeles - FullyRaw Kristina - SHRED Fitness ## Packages ## About the Team ### Our Story We’re more than a digital agency — we work as an extension of your team. From concept to launch, we design and build products that are functional, intuitive, and aligned with your goals. Since 2014, our focus has been on crafting experiences that feel effortless and meaningful for the people who use them — delivering results that stand out for their clarity and impact. ## Verification Clutch verification provides an additional layer of data to help you make the right purchasing decision of business services. - Verified Client Reviews: 21 - Overall Review Rating: 5.0 Last Updated: 2026-05-17T12:11:44Z ### Business Entity - Business Entity Name: TouchZen Media LLC - Source: California Secretary of State - Jurisdiction of Formation: California - Date of Formation: August 11, 2014 - Status: Active - Last Updated: April 26, 2023 - ID: 201422610020 ### Credit Report Results - International Credit Risk Assessment: Moderate Risk - Source: Creditsafe - Last Updated: January 1, 2022 ## Locations (2) ### Irvine, CA (Headquarters) - 2030 Main Street, Suite 1300 - Irvine, CA 92614 - United States - 1 employees - Phone: 9092841469 ### Los Angeles, CA - 5665 W. Wilshire Boulevard #1245 - Los Angeles, CA 90036 - United States - 1 employees - Phone: 9092841469 ## Connections - Shalaka Teli (Gadre Infotech Pvt. Ltd.) ## Contact TouchZen Media [Send a message](https://clutch.co/profile/touchzen-media) ### Connect on Social - [LinkedIn](https://www.linkedin.com/company/touchzen-media) - [Facebook](https://www.facebook.com/touchzenmedia/) - [X](https://twitter.com/touchzenmedia) - [Instagram](https://www.instagram.com/touchzenmedia/?hl=en)