75+ Mobile Apps Shipped. 12+ Apps Featured by Apple & Google. 20M+ Downloads.
TouchZen has shipped 75+ mobile apps since 2014 with 20M+ collective downloads and 12+ apps featured by Apple and Google, including SHRED (Apple's App of the Day) and FullyRaw (#1 paid app in Food & Drink within one week of launch).
We're not a dev shop that takes your wireframes and starts coding. Every project starts with competitive analysis and market research, so we understand your users, your competitors, and where your app fits before a single screen is designed.
From there, we build full interactive prototypes in Figma, so you can see and test the complete experience before development begins and before the big spend starts.
Our team specializes in iOS, Android, Flutter, and React Native, with senior engineers who stay on your project from kickoff to launch and beyond. We work with early-stage startups building their first MVP and growth-stage companies scaling to millions of users, including Beachbody, Shred, JetBay, Amalfi Jets, and GetCover
How we keep budgets sane without cutting corners: Our strategy, design, and project leadership are based in California. Your point of contact is always senior and always stateside. Part of the development is handled by a vetted global engineering team we've worked with for years, not random freelancers spun up for your project.
This hybrid model means you get the communication, accountability, and quality of a US agency without the $300K price tag that usually comes with it. It's also why we can honestly tell you what not to build, because we're not padding scope to justify overhead.
A lot of our clients come to us after a bad experience with another agency, with missed deadlines, junior developers swapped in mid-project, or code that couldn't scale past 10K users.
We built TouchZen to be the opposite of that: a senior team, a research-first process, and a founder who personally oversees every engagement.
TouchZen Media offers competitive pricing, with project costs ranging from under $10,000 to $250,000, depending on project scope. Clients consistently report good value for cost, high-quality deliverables, and effective communication, highlighting their responsiveness and project management skills.
TouchZen Media has received overwhelmingly positive feedback from clients, many of whom express satisfaction with the final product. The team's dedication to delivering quality work and exceeding expectations is frequently highlighted.
Challenges with Project Timelines
While TouchZen Media generally delivers high-quality work, there have been instances of project timelines being extended. Some clients noted that development speed could be improved, though the team communicates effectively about delays.
Expertise in Mobile App Development
Clients consistently commend TouchZen Media for their expertise in mobile app development, from design to launch. Their proficiency in creating functional and user-friendly apps has been highlighted across various industries, including health, wellness, and social media.
Effective Communication and Responsiveness
Clients appreciate TouchZen Media's proactive communication and quick response times. They are praised for being attentive and maintaining open lines of communication throughout project engagements, ensuring client concerns and queries are promptly addressed.
Impressive Design and User Experience
The team's design skills are often highlighted, with clients noting the high-quality user interfaces and seamless user experiences they deliver. TouchZen Media's ability to create visually appealing and functional designs is a recurring compliment.
Commendable Problem-Solving Abilities
TouchZen Media is recognized for their ability to tackle complex challenges and deliver innovative solutions. They effectively address issues that previous developers could not resolve, demonstrating their strong technical capabilities and commitment to client satisfaction.
"The ability to simplify complex problems and deliver elegant and highly functional experiences are impressive."
Jan 20, 2022
VP of Product, Health & Wellness Company
Anonymous
Verified
Other industries
Toronto, Ontario
51-200 Employees
Online Review
Verified
TouchZen Media has developed custom software for a health and wellness company. This platform is expected to build a product version that is committed to the customer's experience.
Thanks to TouchZen Media's development prowess, the client has seen a steady increase in customers retention, which has met their expectations. They've executed an agile approach and adequate resources to ensure a seamless workflow. Their problem-solving skills and expertise are impressive.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I am the VP of Product, we have several products in the market across hardware and software.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire TouchZen Media, and what were your goals?
We had a large user base existing and we wanted to create a monetized/subscription version of our product that focused on value for our users.
SOLUTION
How did you select TouchZen Media and what were the deciding factors?
We utilized a referral. Also, we have seen TouchZen's work through some previous engagements. We needed a trusted, reliable, and professional team to help us achieve our aggressive targets and goals.
Describe the scope of work in detail, including the project steps, key deliverables, and technologies used.
The project was ~8-12 months in length. It required a complete overhaul of the existing app from the ground up. We utilize Flutter Mobile App with Google Cloud as the primary tech stack. However, we incorporated Contentful CMS for content delivery, utilized Video Delivery platforms, and incorporated several SDKs to help bring specific features to the market. This was an extremely complex and elaborate project.
How many people from theTouchZen Media team worked with you, and what were their positions?
1 designer. 1 Senior Product Member. With a team of developers.
RESULTS & FEEDBACK
Can you share any measurable outcomes of the project or general feedback about the deliverables?
The project was an alarming success. Subscribers are coming inconsistently. CTR, CVR, Retention stats are all growing. We will exceed the first two Quarters' targets.
Describe their project management style, including communication tools and timeliness.
The team utilized AGILE and value-based delivery. We utilized small micro teams to deliver key features in the market. We utilized tools like Slack, Jira, Confluence, Github, Bitrise, google studio to name a few.
What did you find most impressive or unique about this company?
The ability to simplify complex problems and deliver elegant and highly functional experiences are impressive.
Are there any areas for improvement or something they could have done differently?
No, the work was top-notch.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Pediatric Hospital
Mobile App Development
Health & Wellness Mobile App Development
$10,000 to $49,999
Dec. 2019 - Feb. 2021
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They were very generous with their patience especially when things got caught up on our side."
Aug 27, 2021
Innovation Strategist, Children’s Hospital Los Angeles
David Delgado
Verified
Other industries
Los Angeles, California
5,001-10,000 Employees
Phone Interview
Verified
A pediatric hospital hired TouchZen Media to develop a mobile app that could connect patients’ families with social services. The team built wireframes off of the client’s predesigned model and specifications.
TouchZen Media was able to deliver a fully functional app that lived up to the client’s vision. The team projected a good timeline and worked well against it. Prompt responses, constant communication, and creative collaboration made for a streamlined professional partnership.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m an innovation strategist and I’m part of the Innovation Studio team at Children's Hospital Los Angeles.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with TouchZen Media?
We were trying to build a mobile app that our patients’ families could use to connect with social services. Our goal was to provide a platform that is slightly improved from what our competitors offer, so we turned to TouchZen Media.
SOLUTION
What was the scope of their involvement?
At the start of the engagement, we had already designed a paper model for the mobile app. We handed this over to TouchZen Media who then engineered it into existence. We collaborated on the creative process. Their team built out the wireframes from the comprehensive outline that we had.
What is the team composition?
We worked with around four people from TouchZen Media. On a daily basis, our go-to person was Cyrus (Founder). He brought other people in as needed.
How did you come to work with TouchZen Media?
They were onboarded before I got involved in the project. I picked up after the previous person when they were at the 95-yard line.
How much have you invested with them?
We invested around $25,000–$50,000.
What is the status of this engagement?
The project started late in 2019 and ended last February 2021.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
Unfortunately, we haven’t yet launched the app. Upon discovering that we needed to do some adjustments and reframing, TouchZen Media informed us that this would entail an expansion of the scope or a new contract. We decided to take over the code ourselves with our internal development team.
The app that was handed over to us, however, was built exactly the way we wanted. The quality of their code was great and everything functioned internally. TouchZen Media did a great job of bringing our vision to life. They helped us with the handoff process and offered to troubleshoot any errors or bugs during that period.
How did TouchZen Media perform from a project management standpoint?
In the time I interacted with the team, they were very communicative and constantly available. It surprised me how quickly they would respond to my emails. They were also good at projecting timelines and giving rough estimations of how long things would take.
What did you find most impressive about them?
What I appreciated about TouchZen Media was how they communicated. They were very generous with their patience especially when things got caught up on our side. Things tend to move very slowly in a large healthcare organization like ours, but they were very gracious through it all.
Are there any areas they could improve?
No, there was nothing specifically unprofessional that I noticed.
Do you have any advice for potential customers?
Define your goals and state them very clearly. Be involved with the team especially during the iterative process to make sure your product meets your conceptual goals. Make sure that everything is lined up on your side as well because the team moves very quickly.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Design Services for Mobile App Dev Company
UX/UI DesignWeb Design
$10,000 to $49,999
Jan. 2020 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They’re perfect — all of our communication is 100% clear."
Jan 21, 2021
CEO, Differenz System
Brijesh Tekrawala
Verified
Business services
New Delhi, India
51-200 Employees
Phone Interview
Verified
TouchZen Media provides design support for an app development company. They handle the project management and design needs of various clients’ projects, using Figma for the web and mobile work.
The collaboration has gone smoothly, with TouchZen Media satisfying both the client and their end-clients’ needs. Their crystal clear communication and ability to organize the workload effectively make them an impressive partner. Customers can expect a straightforward, detailed partner.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I am the director of Differenz System. We are a mobile application development company.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with TouchZen Media?
We’re based in India and our biggest challenge is communicating with our clients in the US. We’re not experts in design, so we teamed up with TouchZen Media to help us.
SOLUTION
What was the scope of their involvement?
They’re experts in design and project management, so they do design work for us and also speak to the clients on our behalf. They provide design for both apps and websites.
In the last project, they provided mobile app design and project management, and we took care of development. They spoke with the client and passed on the requirements to us. They handled the design on Figma and we do the development for both iOS and Android.
What is the team composition?
I work with the founder.
How did you come to work with TouchZen Media?
I was searching for a partner and I found them through one of the portals.
How much have you invested in them?
We’ve spent $18,000–$20,000.
What is the status of this engagement?
We started working with them in January 2020 and we’re now almost done with the work.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
They’re very good. The overall project has turned out great and the client is very happy. We’re looking forward to working on a lot more projects with TouchZen Media.
How did TouchZen Media perform from a project management standpoint?
The communication has been very clear between our teams. The founder is very particular about everything and he’s helped us with the small details, like where to put labels. With their designs, they are clear and are detailed in their requirements from the client. They provide a very professional service.
What did you find most impressive about them?
They’re perfect — all of our communication is 100% clear.
Are there any areas they could improve?
I don’t think there is anything for them to improve right now.
Do you have any advice for potential customers?
I would recommend working with them — they’re very professional.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev & Design for Holistic Brand
Mobile App DevelopmentUX/UI Design
Health & Wellness Mobile App Development
+2
$10,000 to $49,999
Apr. - Oct. 2018
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"If something didn’t look like how I wanted, he was happy to change anything and never charged extra for it."
Jan 20, 2021
Holistic Doctor, Thrive
Diana Gotcher
Verified
Other industries
Cedarville, California
1-10 Employees
Phone Interview
Verified
TouchZen Media built a mobile app for a holistic doctor. They handled the design and development, incorporating several features for images, recipes, and other updates for the platform.
The engagement was a success; TouchZen Media developed a quality, functioning app that is in the App Store. The team was approachable, communicative, and made the engagement flow easily. Their flexible style and great expertise made the collaboration productive.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m a holistic doctor and I have an app, a published book, online programs, and offer services. It’s my secondary business, as I’m also a rancher.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with TouchZen Media?
They helped me build my wellness app.
SOLUTION
What was the scope of their involvement?
I gave them the information that I wanted on the app and TouchZen Media put it together for me, including the design and development. I wanted the app to be developed in the form of a challenge for people who want to detox. It has six wellness guides and 21 days of recipes.
I provided him with the pictures and recipes, and he placed everything within the platform. Cyrus (Founder) makes updates to it, and the mobile app is available in the App Store and iTunes.
What is the team composition?
Cyrus is the only person I worked with directly.
How did you come to work with TouchZen Media?
I’m really into the raw, vegan lifestyle and love apps, so I happened to review someone else’s app and it made me think that I’d really love to have one for wellness. I’d just published my book, so I was going in this lifestyle direction, too. At the bottom of that person's page, I saw TouchZen Media, got in touch with Cyrus, told him my idea, and he was happy to do it.
How much have you invested with them?
The cost was close to $10,000.
What is the status of this engagement?
We worked together from April–October 2018.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
He did a phenomenal job. I’d recommend TouchZen Media to anyone — they’re amazing. I love the work they did. I’m very pleased with the app itself, too.
How did TouchZen Media perform from a project management standpoint?
They were perfect at managing the project — I’d give them a 10 out of 10. Cyrus was super responsive any time I needed to get in contact with him. He was on top of everything, including updating social media handles and managing glitches.
If I was late in getting something to him because it's my secondary business, he was really understanding about it. Within 24 hours, anything was resolved. He was just very easy to contact. We mainly communicated through email and phone calls, including quick text messages.
What did you find most impressive about them?
Cyrus was just really friendly and understanding. I never had any problem calling him and letting him know my thoughts. If something didn’t look like how I wanted, he was happy to change anything and never charged extra for it.
Are there any areas they could improve?
I really don’t have any feedback for him to improve. Everything Cyrus did was perfect.
Do you have any advice for potential customers?
Try to stay on schedule because I know it makes it easier for Cyrus. If I was late on the project, it put him behind a little bit, so try to stay on schedule. Use high-quality pictures, too. Some of the images I started out with weren’t the highest quality, and he let me change them.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Dev for Wellness Entreprenuer
Custom Software Development
$10,000 to $49,999
Jan. 2014 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"Everything was top notch, incredible communication and feedback. Made the project easy to work on!"
Feb 17, 2020
Founder, Nikki Sharp LLC
Nikki Sharp
Verified
Other industries
Los Angeles, California
1-10 Employees
Online Review
Verified
TouchZen Media developed an iOS and Android app based on provided screenshots. They also created a landing page for the solution.
The app has received an exceptional response from users spanning six countries. The team worked quickly while maintaining attention to detail. They delivered good value for the cost.
The client submitted this review online.
BACKGROUND
Please describe your company and your position there.
I own a health company under which I've published multiple books, created an app, and coach clients to get healthier.
OPPORTUNITY / CHALLENGE
For what projects/services did your company hire TouchZen Media?
I hired TouchZen to build a mobile app for me.
What were your goals for this project?
My goals were to have someone that was reasonable priced, that understood the market and could design what I wanted. My tangible outcomes were to take the photoshop drawings I had done and turn them into the app pages.
SOLUTION
How did you select this vendor?
I selected TouchZen because of their work with other leaders in my industry and seeing the results that came. I was impressed with the quality of work, being in the same location to go over everything and the price point.
Describe the project in detail.
I provided screen shots I had created in photoshop of what i wanted each page to look like. It was to be a mobile app that had 5 different sections, prompts, calendar/timers that went off. I.E. A quite engaging app. We agreed on the time frame which was stuck to and everything flowed exactly as agreed. The app was developed for both iOS and android, and has been maintained over the years. They also created a landing page for me for the app.
What was the team composition?
The team comprised of me and my business manager only.
RESULTS & FEEDBACK
Can you share any outcomes from the project that demonstrate progress or success?
The app reached #1 in 6 countries within 24 hours which was astounding. I received great feedback from people telling me how much they loved it and how effective it was. The results of the engagement are on par with what I expected, and actually there was an over delivery. The app has small bugs that we fix, as normal with any app.
How effective was the workflow between your team and theirs?
Everything was top notch, incredible communication and feedback. Made the project easy to work on!
What did you find most impressive about this company?
The quickness of delivery and getting things done, the price point, and the eye to detail.
Are there any areas for improvement?
I'd like to see the app being redone fully, but I also know much resides on me for this.
RATINGS
5.0
Quality
5.0
Service & Deliverables
"Absolutely great company, impeccable service and can't recommend enough!"
Schedule
5.0
On time / deadlines
"Everything was scheduled on time."
Cost
5.0
Value / within estimates
"Great pricing, very impressed."
Willing to Refer
5.0
NPS
App Development for Healthy Lifestyle Influencer
Mobile App Development
Consumer Mobile App Development
+3
Confidential
Jan. 2014 - Ongoing
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“I really trust TouchZen Media to be fair when it comes to pricing.”
Jan 7, 2020
Health Social Media Influencer
Anonymous
Verified
Arts, entertainment & music
San Diego, California
1-10 Employees
Phone Interview
Verified
TouchZen Media has developed and maintained several mobile applications for a health social media influencer. They worked on both iOS and Android to deliver an app that functions in both English and Spanish.
The applications have been very well received on the app stores, ranking on several top lists and receiving over 200 four-star or higher reviews. The TouchZen Media team is honest and invested in their work, partnering closely with their client from beginning to end to bring their vision to life.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I’m an influencer, so I motivate and inspire others to lead healthier lives through my content on social media.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with TouchZen Media?
My goal was to create a lifestyle application for my audience, but I didn’t know how to go about that process. I hired TouchZen Media to help me develop the app from scratch.
SOLUTION
What was the scope of their involvement?
They worked together with me all the way from creative brainstorming to developing and publishing the app in English and Spanish on both the App Store and Google Play Store on iOS and Android.
What is the team composition?
Throughout the project, I worked directly with their owner, but he had several other people working on the project with him.
How did you come to work with TouchZen Media?
I came into contact with them through social media, and the relationship felt like a good fit, so I decided to work with them.
How much have you invested with them?
The first app was split 50/50 between me and TouchZen Media and the second was 70/30 with a small fee for the extra ownership over the app. In total, I’ve spent under $5,000 for the whole project.
What is the status of this engagement?
We first started our work at the beginning of 2014, and the project is ongoing.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The app has over two hundred reviews with more than 4 stars on iTunes, which to me really speaks to the quality of the experience that we’re giving our users.
How did TouchZen Media perform from a project management standpoint?
They have always been incredibly available, whether for scheduling meetings or just answering questions over the phone. I have been really pleased with their communication over the years.
What did you find most impressive about them?
I think they deliver a really good service for their price. It can be really difficult to find someone who knows what they’re doing and isn’t going to overcharge you, but I really trust TouchZen Media to be fair when it comes to pricing.
Are there any areas they could improve?
No, I don’t have any suggestions for improvement.
Do you have any advice for potential customers?
Just give them a try. If you start out small, you can see how the engagement goes, and I don’t think you will be disappointed.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
App Dev for a Raw Vegan Lifestyle and Recipe Platform
Mobile App Development
Learning & Education Mobile App Development
+4
$50,000 to $199,999
June 2017 - Jan. 2019
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
“It's been one of the best partnerships I've ever had in my life.”
Dec 12, 2019
CEO, FullyRaw Media
Kristina Carrillo Bucaram
Verified
Other industries
Houston, Texas
1-10 Employees
Phone Interview
Verified
TouchZen Media designed, developed, and launched an iOS/Android accessible nutrition and lifestyle application
TouchZen Media’s efforts have been met with overwhelmingly positive feedback. The app has garnered numerous downloads and has enjoyed a high degree of success. The team is creative, collaborative, and passionate about delivering a product that meets their clients’ expectations.
A Clutch analyst personally interviewed this
client over the phone. Below is an edited
transcript.
BACKGROUND
Introduce your business and what you do there.
I'm the founder and CEO of FullyRaw Media. We focus on online education and teaching people how to live a healthier lifestyle through veganism.
OPPORTUNITY / CHALLENGE
What challenge were you trying to address with TouchZen Media?
I needed someone to develop my mobile app.
SOLUTION
What was the scope of their involvement?
They helped foster the process from beginning to end. I had hundreds of recipes online that were just in the form of YouTube videos, and they approached me wanting to create a recipe app for iOS/Android that would also include challenges and videos. I wanted it to be more of an educational platform that people could have on their mobile devices. They did all of the backend programming and came up with great ideas. It ended up being a great partnership for both of us.
What is the team composition?
I had one main point of contact that was patient, kind, and made sure my brand had everything it needed.
How did you come to work with TouchZen Media?
I met my main point of contact at a vegan festival. We connected afterward and he approached me about creating the app.
How much have you invested with them?
We've invested $150,000 – $250,000.
What is the status of this engagement?
We began working together in June 2017 and wrapped things up in January 2019.
RESULTS & FEEDBACK
What evidence can you share that demonstrates the impact of the engagement?
The end result was amazing and it's comparable to any top app out there. It's a very classy app that functions great. I know they have big commercial apps out there, so my app was probably easy to make for them. The quality is amazing and it's highly functional. We usually don't have any problems whatsoever with it.
The app now has over 300 recipes that we've been able to put on there and we've had tons and tons of downloads. If I ever needed something, they were there to fix them and their ideas were amazing. There have been no bumps in the road, and I'd say it's been a smooth and successful partnership.
How did TouchZen Media perform from a project management standpoint?
They were very organized and on time with meetings. They were very organized with the team as well and would schedule calls with me to make sure we went over our details when needed to go through things or ask questions about how we want things done. If I needed something completed quickly, they get back to me in 48 hours. They were just very conscientious of how I wanted things to be. They really wanted me to be happy with the final product.
What did you find most impressive about them?
They were very innovative. Even when I thought it would be just a recipe app, they wanted to include more components to keep people active and coming back. I also loved how they followed my content, and they were creative when it came to making the buttons be pieces of fruit and things like that. They made it fun, and I could tell they enjoyed the process with me. It felt like they cared about this just as much as I did. They understood that they were representing my brand. They were awesome and we were a team. It's been one of the best partnerships I've ever had in my life.
I've worked with so many companies that leave you high and dry and just want your money, and end up doing a horrible job.
Are there any areas they could improve?
No, I honestly have no feedback for them right now. They've done a great job.
Do you have any advice for potential customers?
TouchZen has literally taken the reigns and handled everything. They covered every step so I don't feel like they missed anything so potential customers can rest assured they're in good hands.
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Development & UX/UI Design for InsurTech Company
Mobile App DevelopmentUX/UI Design
$50,000 to $199,999
July 2025 - Feb. 2026
5.0
Quality
5.0
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"We were very impressed by how quickly they understood our needs."
Mar 24, 2026
President, Get Cover LLC
Brett Lassig
Verified
Other industries
Beverly Hills, California
11-50 Employees
Online Review
Verified
TouchZen Media provided development and UX/UI design services for an insurtech company. The team was responsible for building a mobile app for the client to support their existing B2B portal.
Thanks to TouchZen Media's efforts, the client expanded their programs into direct-to-consumer and B2B2C channels. The team managed the project well and was highly responsive. TouchZen Media demonstrated development experience, and their adaptability to the client's industry was commendable.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the President of Get Cover LLC
Describe what your company does in a single sentence.
insurtech company specializing in warranty administration
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TouchZen Media to accomplish?
Develop our mobile app
SOLUTION
How did you find TouchZen Media?
Referral
Why did you select TouchZen Media over others?
Referred to me
Company values aligned
How many teammates from TouchZen Media were assigned to this project?
6-10 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
Touch Zen was engaged to develop our mobile app rto support out current B2B portal
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
The project succesfully let us expand our programs into dirrect to consumer and B2B2C channels
Describe their project management. Did they deliver items on time? How did they respond to your needs?
The project was managed virtually by having weekly update calls to both get approvals and also demonstrate the progress of the app development to our satisfaction
What was your primary form of communication with TouchZen Media?
Virtual Meeting
What did you find most impressive or unique about this company?
They had previous experience in providing previous companys they worked with mobile apps, but our industry is uniques and we were very impressed by how quickly they understood our needs and provided the initial needed functionality and designs
Are there any areas for improvement or something TouchZen Media could have done differently?
we were satified completely, so no areas in my opinion needed improvement
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Mobile App Design & Dev for Healthcare & Wellness Co
"Their ability to find a way to reach our goals in our app stood out."
Nov 22, 2025
Founder, Back to the Garden
Asa Frey
Verified
Other industries
Puerto Rico
1-10 Employees
Online Review
Verified
TouchZen Media provided mobile app development services for a health and wellness company. The team audited the client's existing code, fixed issues, updated the design, and launched the app.
TouchZen Media successfully launched a functional app, meeting the client's expectations. The team was transparent about the project's progress and timelines. Their ability to find solutions to reach the client's goals was commendable. They communicated via email and messaging apps.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am the Founder of Back to the Garden
Describe what your company does in a single sentence.
Clinical Water Fasting, Health Programs, Lifestyle and Diet education
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TouchZen Media to accomplish?
Improve design, update paywall, fix bugs, and prepare application for launch
SOLUTION
How did you find TouchZen Media?
Online Search
Why did you select TouchZen Media over others?
they have done work with our competitors
Describe the scope of work in detail. Please include a summary of key deliverables.
They took our unfinished app coding and were able to audit it, find issues, fix them, and launch the app. they continue to work with us still.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
launched functional app.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
they delivered and/or were transparent about the progress and a reasonable timeline.
What was your primary form of communication with TouchZen Media?
Email or Messaging App
What did you find most impressive or unique about this company?
Their ability to find a way to reach our goals in our app stood out.
Are there any areas for improvement or something TouchZen Media could have done differently?
0
RATINGS
5.0
Quality
5.0
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
UX/UI Desing & Mobile App Dev for Physical Therapy Company
Mobile App DevelopmentUX/UI Design
Health & Wellness Mobile App Development
+2
$10,000 to $49,999
Oct. 2023 - Jan. 2024
5.0
Quality
4.5
Schedule
5.0
Cost
5.0
Willing to Refer
5.0
"They are clear with their ability to tackle a project and work at a fast pace to complete projects."
Feb 7, 2024
Executive, PTX Therapy
Anonymous
Verified
Other industries
Austin, Texas
1-10 Employees
Online Review
Verified
A virtual therapy company hired TouchZen Media to redesign their mobile app UX/UI. The team created Figma files, developed new features for the app's iOS and Android versions, and provided needed documentation.
TouchZen Media delivered a top-notch redesign of the client's app with a new integrated feature. The team kept the client informed about the project's progress and promptly addressed any arousing issues. TouchZen Media was impressively commited to customer satisfaction and fast, high-quality work.
The client submitted this review online.
BACKGROUND
Please describe your company and position.
I am an executive of PTX Therapy
Describe what your company does in a single sentence.
On-demand virtual physical therapy app
OPPORTUNITY / CHALLENGE
What specific goals or objectives did you hire TouchZen Media to accomplish?
Refresh design of our mobile app
create up to date figma files for mobile app and part of the desktop version
Develop a new feature to add to the existing mobile app
SOLUTION
How did you find TouchZen Media?
Online Search
Why did you select TouchZen Media over others?
Great culture fit
How many teammates from TouchZen Media were assigned to this project?
2-5 Employees
Describe the scope of work in detail. Please include a summary of key deliverables.
TouchZen took an incomplete stack of design files and completely built out app screens with dev friendly designs in Figma, greatly speeding up the process by which we can continue modifying and developing additional features in the future. Along with taking our existing design into account, they created brand guidelines and an entirely new feature design to solve the vision of what we wanted built.
They then took those agreed upon user flows and designs and built a functioning iOS and Android feature for us to release into our existing app,. per our developer specifications. They adapted code and worked tirelessly to make sure that the end product was up to our expectation, from the user experience to the backend code, existing frameworks, and documentation.
RESULTS & FEEDBACK
What were the measurable outcomes from the project that demonstrate progress or success?
We received top-notch redesign of our mobile app, as promised. We also received a fully functional new feature to integrate into our existing mobile app.
Describe their project management. Did they deliver items on time? How did they respond to your needs?
We were kept up to date on progress and milestones appropriately. When something was amiss, they used their resources to correct the problem, even going over the allotted hours at no cost to us.
What was your primary form of communication with TouchZen Media?
Virtual Meeting
What did you find most impressive or unique about this company?
TouchZen Media strives to make their clients happy, and to provide quality work. They are clear with their ability to tackle a project and work at a fast pace to complete projects in the timelines that they promise.
Are there any areas for improvement or something TouchZen Media could have done differently?
None
RATINGS
5.0
Quality
4.5
Service & Deliverables
Schedule
5.0
On time / deadlines
Cost
5.0
Value / within estimates
Willing to Refer
5.0
NPS
Showing 11-20 of
22 Reviews
Our Story
We’re more than a digital agency — we work as an extension of your team. From concept to launch, we design and build products that are functional, intuitive, and aligned with your goals. Since 2014, our focus has been on crafting experiences that feel effortless and meaningful for the people who use them — delivering results that stand out for their clarity and impact.
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