Top Remotely

BACKGROUND

Please describe your company and position.

I am the Chief Finance Manager of Abba Insurance

Describe what your company does in a single sentence.

We are an insurance company providing comprehensive coverage

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We opted for hybrid app development with Top Remotely to enable our customers for seamless access to insurance services on Android and iOS platforms.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• Pricing fit our budget
• Good value for cost

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely designed a seamless hybrid app with features like policy management, claims submission, payment gateway integration, real-time notifications, and customer support, to create security and efficiency in user experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The app greatly enhanced client engagement and minimized service request processing times. Ease of use emerged as a theme in user feedback, and our customer support team cited fewer manual inquiries thanks to the app’s self-service features and real-time updates.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Top Remotely established clear communication, delivered on every milestone ahead of schedule and responded quickly to our feedback. From the very start to the very end, their responsiveness and methodical workflow ensured that the project kept rolling smoothly.

What was your primary form of communication with Top Remotely?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their technical expertise and understanding of our industry-specific needs shine through, as they took complex insurance processes and made them simple and intuitive for our users in a mobile experience.

Are there any areas for improvement or something Top Remotely could have done differently?

More robust app testing across diverse device types before final launch could have minimized minor post-launch compatibility adjustments and support requests.

BACKGROUND

Please describe your company and position.

I am the President of Ricky Jared Real Estate LLC

Describe what your company does in a single sentence.

We are a Atlanta, GA based urban home and commercial real estate company.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• Top Remotely Cybersecurity Services Implementation We contracted with Top Remotely for our cybersecurity (cyber risk) services to help protect our digital infrastructure, customer data, and internal systems from cyber threats.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• High ratings
• Great culture fit

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely ran a complete security audit, installed firewall protections, encrypted confidential information, added intrusion detection systems, and established ongoing monitoring and employee education to enhance our cybersecurity architecture.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

We had fewer cybersecurity threats, better data protection mechanisms, and quicker incident response. Their efforts contributed to us strengthening client trust, compliance requirements, and business continuity with a minimal impact

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They delivered their work on time, communicated effectively about milestones, and provided consistent updates throughout the process. They were always proactive in meeting our needs and flexible in changing approaches as per the requirements.

What was your primary form of communication with Top Remotely?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

They have a very proactive security mindset and have shown themselves more than capable to tailor solutions according to our specific real estate operations needs.

Are there any areas for improvement or something Top Remotely could have done differently?

The training materials on data and above were also much lacking for non-technical staff and we would have liked to see more information along best practices that would help to reiterate this message all the way past the initial onboarding stage.

BACKGROUND

Please describe your company and position.

I am the Director of a n R&D tax credit firm.

Describe what your company does in a single sentence.

We are our clients' expert R&D tax credit firm, applying our efficient, client-centric, technology-assisted process to streamline the due diligence work of claiming and defending federal and state R&D tax credits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

Build a proprietary web app that centralizes, organizes, and integrates R&D tax credit data collection in one easy-to-use SaaS platform.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• Great culture fit
• Good value for cost

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Built a robust web application for data gathering for R&D tax credit filing, featuring compliance tracking, automated workflows, and easy integrations to accounting software.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Enhancing efficiency, minimizing manual errors, expediting claim processing, and improving client satisfaction through a smoother tax credit submission experience.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Was on-time, kept clear communication, quickly responded to ensures and adapted solutions to suit changing needs.

What was your primary form of communication with Top Remotely?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their deep expertise around R&D tax credits and technology made the development experience smooth and super effective.

Are there any areas for improvement or something Top Remotely could have done differently?

Amplifying post-launch support, making training documentation more granular would help users adopt and assimilate.

BACKGROUND

Please describe your company and position.

I am the Owner of Gabys cleaning and painting

Describe what your company does in a single sentence.

Gaby’s Cleaning and Painting is a professional service company offering residential and commercial cleaning along with painting solutions, focused on delivering reliable and detail-oriented results.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We hired Top Remotely to develop and implement a customized ERP system that could unify our operations, automate repetitive tasks, and give us better control over scheduling, customer management, and financial tracking.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The project involved full-cycle ERP development tailored to our service-based business. Deliverables included workflow automation for bookings and job assignments, centralized customer and project management, invoicing and billing integration, and a real-time reporting dashboard. They also ensured the system aligned with our day-to-day operations, making it practical for both office staff and field teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

After implementing the ERP system, we saw a noticeable improvement in operational efficiency. Scheduling became more organized, manual errors were reduced, and we gained full visibility into ongoing jobs and financials. This helped us respond faster to clients and manage a higher volume of work without increasing administrative overhead.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was highly professional and transparent. The team maintained clear communication, provided regular updates, and delivered each phase of the project on time. They were also very responsive to our feedback and made adjustments quickly when needed.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most was their ability to understand the specific challenges of a service-based business and translate them into a practical ERP solution. Their focus on usability and real business impact made a significant difference.

Are there any areas for improvement or something Top Remotely could have done differently?

Nothing To mention

BACKGROUND

Please describe your company and position.

I am the Marketing Manager of Roofing Company NYC

Describe what your company does in a single sentence.

Roofing Company NYC provides residential and commercial roofing services, delivering reliable and high-quality solutions across New York City.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We hired TopRemotely to manage our IT and remote support services so our internal systems would run smoothly and securely without disrupting daily operations.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TopRemotely handled managed IT services, remote monitoring, technical support, system maintenance, and troubleshooting to ensure consistent performance and stability

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

System performance improved, technical issues were resolved quickly, and downtime was minimized. Our team experienced smoother workflows and better productivity.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was very efficient. The team communicated clearly, responded quickly, and delivered support on time whenever needed.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

Their professionalism, responsiveness, and dependable support stood out the most. They understood our business needs and provided practical solutions.

Are there any areas for improvement or something Top Remotely could have done differently?

Overall, we are satisfied with their services. More detailed performance reporting could be a helpful addition.

BACKGROUND

Please describe your company and position.

I am the Owner of NYC 24 Seven Towing

Describe what your company does in a single sentence.

NYC 24 Seven Towing is a towing and roadside assistance company providing fast and reliable services across New York City.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We hired TopRemotely to manage our IT and remote services so we could focus on daily operations while ensuring smooth, secure, and efficient technical support.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TopRemotely provided managed IT services, remote system support, monitoring, troubleshooting, and ongoing technical maintenance to keep our systems running without interruption.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Our systems became more stable, downtime was reduced, and technical issues were resolved faster. Overall productivity improved, and operations ran more smoothly.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. The team was responsive, well-organized, and always delivered support on time whenever issues came up.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

Their reliability and quick response time stood out the most. They understood our needs and provided effective solutions without delays.

Are there any areas for improvement or something Top Remotely could have done differently?

We were satisfied with their services overall. Adding more detailed reporting or proactive recommendations could make the service even stronger.

BACKGROUND

Please describe your company and position.

I am the Manager of levis flooring

Describe what your company does in a single sentence.

Levis Flooring is a flooring company providing high-quality residential and commercial flooring solutions with a focus on craftsmanship and customer satisfaction.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We hired Top Remotely for IT staff augmentation to quickly add skilled IT professionals who could support our systems and digital operations without the delays of traditional hiring.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely sourced, vetted, and onboarded qualified IT resources who worked closely with our internal team. The augmented staff assisted with system support, maintenance, troubleshooting, and ongoing IT-related tasks to ensure smooth daily operations.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The staff augmentation helped improve system reliability, reduce downtime, and increase overall productivity. We were able to resolve technical issues faster and maintain stable operations as our business continued to grow.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Project management was excellent. Top Remotely communicated clearly, provided resources on time, and was always responsive to our requests and feedback.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

The most impressive aspect of Top Remotely is the quality of their talent and how seamlessly the resources integrated into our team. Their professionalism and flexibility stood out.

Are there any areas for improvement or something Top Remotely could have done differently?

We are very satisfied with the service and do not see any major areas for improvement. Overall, it was a smooth and positive experience.

BACKGROUND

Please describe your company and position.

I am the Director of Darling Ingredients

Describe what your company does in a single sentence.

Darling Ingredients (NYSE: DAR) is the largest publicly traded company turning edible by-products and food waste into sustainable products and is a leading producer of renewable energy.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• End-to-End Mobile App Development
• User-Friendly UI/UX ensuring the app has a clean, intuitive interface for our customers.

SOLUTION

How did you find Top Remotely?

• Online Search
• Referral

Why did you select Top Remotely over others?

• Good value for cost
• Referred to me

How many teammates from Top Remotely were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

We engaged Top Remotely to handle the complete cycle of our mobile app development project. Their responsibilities included:

Discovery & Planning understanding our business needs, conducting requirement analysis, and preparing wireframes, technical architecture, and project roadmap.

UI/UX Design – creating a modern, user-friendly interface that aligned with our brand identity.
Mobile App Development – building native and cross-platform versions (iOS & Android) using the most suitable frameworks and technologies.

Backend Development & API Integration – connecting the app with our existing systems, databases, and third-party services to ensure smooth data flow.

Testing & QA – performing functionality, performance, and security testing to ensure a bug-free release.

Deployment – publishing the app on both the App Store and Google Play.

Post-Launch Support & Maintenance – providing ongoing updates, bug fixes, and feature enhancements after launch.

Key Deliverables included:

Fully functional mobile application (iOS & Android)
Design assets (UI/UX screens, icons, and branding elements)
Backend setup with integrated APIs
QA reports and testing documentation
Deployed app on respective app stores
Post-launch support package

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project with Top Remotely was a clear success, as the team delivered the mobile app on time and aligned with our launch schedule. 
After release, the app performed reliably with a 99% crash-free rate and smooth functionality across both iOS and Android. We quickly saw strong adoption, with downloads and active users exceeding our initial expectations, while the intuitive design helped improve customer engagement and retention. Most importantly, the app contributed directly to increased business activity and provided us with a scalable platform that can easily support future feature rollouts.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Top Remotely’s project management was excellent throughout the engagement. They maintained clear and consistent communication, kept us updated on milestones, and used structured tools to track progress. 
All key deliverables were provided on time, and whenever we had questions or requested changes, they responded quickly and with a solution-oriented approach. Their ability to adapt to our needs while still keeping the project on schedule gave us a lot of confidence in their process.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most about Top Remotely was their ability to combine technical expertise with a genuinely client-focused approach. 
They didn’t just build what we asked for; they took time to understand our goals, suggested improvements, and delivered solutions that added real value to the project. 
Their team showed exceptional attention to detail, strong communication, and a commitment to quality that set them apart from other vendors we’ve worked with. The balance of affordability, scalability, and professionalism made the experience unique and truly impressive.

Are there any areas for improvement or something Top Remotely could have done differently?

Overall, our experience with Top Remotely was very positive, but if there’s one area for improvement, it would be to provide even more proactive suggestions during the early planning phase. 
While they delivered exactly what we needed, a bit more guidance on best practices and industry trends upfront could have made the process even stronger. That said, they were always open to feedback and quick to adjust whenever we raised a point, which showed their commitment to continuous improvement.

BACKGROUND

Please describe your company and position.

I am the Founder of Moving With Meaning LLC

Describe what your company does in a single sentence.

Hi, I’m Krystal B. Clark, Founder of Moving With Meaning LLC.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• We hired Top Remotely to redesign the user interface and overall user experience of our product. The main objective was to make the platform more intuitive, visually appealing, and easy to navigate for our customers. We wanted a modern design system that improves usability, enhances engagement, and ultimately supports our business growth by creating a smoother customer journey.

SOLUTION

How did you find Top Remotely?

• Online Search
• Referral

Why did you select Top Remotely over others?

• High ratings
• Referred to me

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

The scope of work with Top Remotely focuses on complete UI/UX design services for our product. This includes user research, wireframing, and creating design prototypes that align with our brand identity. Their team is responsible for delivering high-fidelity mockups, an intuitive design system, and interactive prototypes that showcase the user flow. Key deliverables include improved navigation structures, consistent visual components, and user-friendly interfaces that enhance the overall experience.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Even though the project is still ongoing, we’ve already seen clear signs of progress. 
The initial design concepts and prototypes were delivered on time and matched our requirements closely. Usability testing on early mockups showed that users were able to navigate the interface more smoothly and complete tasks with fewer steps. Internally, our team feels more confident in presenting the product because the designs look modern, professional, and aligned with our vision. 
These outcomes demonstrate that we’re moving in the right direction toward a more user-friendly product.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Top Remotely has handled project management very well so far. 
They share updates regularly, keep us informed about timelines, and deliver items according to the agreed schedule. Whenever we provide feedback or request adjustments, they respond quickly and make changes without hesitation. Their organized approach and clear communication have made the collaboration smooth and efficient.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

Most Impressive about Top Remotely is their ability to combine creativity with practicality. 
They don’t just focus on making designs look good, They ensure the user experience is smooth and intuitive. Their attention to detail, willingness to listen, and ability to translate our ideas into user-friendly solutions make them stand out. It feels like they genuinely care about the success of the project, not just completing tasks.

Are there any areas for improvement or something Top Remotely could have done differently?

Top Remotely has been very positive, and we haven’t faced any major issues. If there’s one area for improvement, it could be providing even more proactive suggestions during the early brainstorming phase, since their insights are valuable. 
That said, they’ve been very receptive to feedback and quick to adapt, which makes collaboration smooth.

BACKGROUND

Please describe your company and position.

I am the Partner and Founder of Flourish Ventures

Describe what your company does in a single sentence.

We invest in mission-driven entrepreneurs and industry influencers working toward a fair financial system.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Top Remotely to accomplish?

• Build a fully functional mobile application
• Enhance customer engagement and experience by providing an easy-to-use digital platform.

SOLUTION

How did you find Top Remotely?

Online Search

Why did you select Top Remotely over others?

High ratings

How many teammates from Top Remotely were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Top Remotely was responsible for handling the complete mobile app development cycle. 
Their scope of work included requirements gathering, UI/UX design, coding, testing, and deployment of the app. They worked closely with us to refine our ideas into practical features and provided regular updates throughout the process. Key deliverables included a clean and intuitive user interface, core functionality that aligned with our business goals, backend integration, and a fully tested app ready for launch. In addition, they also provided documentation and post-launch support to ensure everything run smoothly

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project was a clear success with measurable outcomes. 
The mobile app was delivered on time and fully met the agreed requirements. After launch, we saw a significant improvement in customer engagement, with more users actively interacting through the app compared to our previous channels. 
The app’s performance was stable, with minimal bugs reported, and it received positive feedback from both our internal team and end users. Most importantly, the app provided us with a scalable platform that can support future growth and new features, which was one of our main objectives

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Top Remotely’s project management was excellent.
They maintained clear and consistent communication throughout the project, keeping us updated at every stage. 
All milestones and deliverables were completed on time, and they followed a structured process that made the collaboration very smooth. Whenever we had questions or needed adjustments, the team was quick to respond and flexible in accommodating our requests. 
Their proactive approach gave us confidence that the project was always on track.

What was your primary form of communication with Top Remotely?

Email or Messaging App

What did you find most impressive or unique about this company?

Top Remotely's most impressive was their ability to combine technical expertise with genuine care for our project’s success. They didn’t just build what we asked for—they offered valuable suggestions to improve functionality and user experience. Their attention to detail, responsiveness, and willingness to go the extra mile made them stand out. It felt less like working with an external vendor and more like having an extended part of our own team.

Are there any areas for improvement or something Top Remotely could have done differently?

Overall, our experience with Top Remotely was excellent, and we were very satisfied with the results.
If there’s one small area for improvement, it would be providing even more detailed documentation or training materials for our internal team to reference after launch. 
This would make it easier for non-technical staff to manage certain aspects of the app independently. That said, their team was always available to assist whenever we needed support, so this was only a minor point.