tkxel

BACKGROUND

Please describe your company and your position there.

I’m the director of Doopley. We offer a CRM platform to multi-level marketing outfits that streamlines and manages their contacts/prospects.

OPPORTUNITY / CHALLENGE

For what projects/services did your company hire TkXel?

We needed someone to build web, iOS, and Android applications for our CRM system.

What were your goals for this project?

We wanted to find a reliable technology partner to create an MVP version of our CRM platform as quickly as possible. We were also looking for someone to manage and scale the platform to fit our customers’ needs as we grow.

SOLUTION

How did you select this vendor?

We had discussions with a couple of vendors but went with TkXel because they had good recommendations from former Amazon and Microsoft employees.

Can you go into detail about the services they provided and the scope of the project?

Our system allows businesses to create and manage sales teams and track sales activities and revenue. In terms of features, TkXel developed the platform so users can import contacts from their phones, view prospective leads and closed deals, monitor tasks performed for each contact over time, and gauge the productivity of different marketing and sales units in a hierarchy, which they also created.

TkXel ensured that users can take advantage of the application both on- and offline and paid special attention to query optimization and volume and load testing. They also introduced a subscription-based payment tool.

What was the team composition?

We worked with an eight-person team made up of a project manager, an Android developer, an iOS developer, a frontend developer, two backend developers, one designer, and one QA tester.

RESULTS & FEEDBACK

Can you share any information that demonstrates the impact that this project has had on your business?

The market responded positively to our MVP. We’re now one step closer in our product development cycle to a full commercial launch.

How was project management arranged and how effective was it?

TkXel’s streamlined communication process and effective agile system led to excellent project management. They always kept me in the loop regarding both sprint plans and resource utilization.

What did you find most impressive about this company?

The expert resources TkXel provided for our project were of the highest quality. From pre-development to launch, they were available to resolve any query we had. I admire both their flexibility and their commitment to delivering on time.

Are there any areas where they can improve?

Overall, I had a great experience working with TkXel, so I have no suggestions in mind.

BACKGROUND

Please describe your organization.

We're a startup company.

What is your position?

I'm the chief technology officer.

OPPORTUNITY / CHALLENGE

What business challenge were you trying to address with TkXel?

In order to augment our developer team, I brought in TkXel based on our previous experience. They will help develop the core features of our product. I first engaged their services within my previous company, Groupon. I was the director of product development at the time. We acquired a number of companies in international countries in order to gain a presence within them. Every company that we acquired came with a different platform, tools, and website infrastructure. In order to make the process scalable, they were integrated within one of four different platforms with which we were working internationally. Our focus on the United States side was to build a unified architecture that could be broken up in such a way as to work within all our areas without them impacting one another. Many of our development resources were focused on this, and it would take a long time. Business was still active, so we needed advancement from a coupon side to a physical products side. In order to enable that, we hired companies that could run the operations underneath our desktops, so to speak. When I took over, my first priority was to bring everything under a secure umbrella within our coupon environment.

The biggest engagement was within the major countries in Europe. We hired TkXel in order to take over those platforms and expand them to our international countries.

SOLUTION

Please describe the scope of their involvement.

When they were originally brought in to our project for Groupon, we had a codebase running offsite for in-browser categorization features on top of certain websites, using public APIs [application programming interface]. I handed the code to them, along with our documentation and knowledge of what the codebase was. They brought their team and started looking at what the code was actually doing. I required that, before they started doing any development, the platform should be migrated to Groupon servers in order for us to have control of everything.

They did this quickly, only taking two weeks. We migrated everything and were productive enough in order to be able to change the architecture for the solution. The previous architecture implied copy/pasting the same solution for every country. TkXel built a single solution that used configuration files in order to run multiple countries. They determined how it should be built and did a marvelous job. We did not hear any complaints from the stakeholders within the countries for which we made the modification. The platform was kept up and running throughout the enhancement process.

During the engagement, they worked on implementing our changes in four countries, ultimately expanding their work to 26, during a two-year period. The solution not only provided a proper e-commerce experience with search, browsing, and merchandising capabilities, but could also run ads and campaigns for special occasions. They also handled any additional requirements on their own. We kept in touch with their project manager but, for the most part, their development team was interfacing with our stakeholders in Europe. They dug into their requests and rolled out the features required by each business.

We were working on a unified platform that was to be the base for all our company's operations. TkXel helped us with snippets of code as well as helping improve the performance of our application and doing testing. We didn't involve any contractors in the work done for our main platform.

The technologies they used were NodeJS on the front end, along with PHP and Ruby on Rails, depending on the country. The back-end portions were mostly Java. For our project with my current company, we work with .NET and AngularJS

How did you come to work with TkXel?

We evaluated multiple companies for offshore development. Our international stakeholders were based in Europe, Asia, and Latin America. We wanted a company in either India or Europe, which could deal with different time zones. I used to work with TkXel's CEO [Umair Javed] in the past, so I was familiar with his reputation. We underwent a request for proposal process with them and a number of other companies that we were familiar with. TkXel were not the cheapest option, but we were looking for someone we could also trust. We wanted their team to be independent, able to run things on their own.

Could you provide a sense of the size of this initiative in financial terms?

For the project within my current company, the budget is less than $20,000 per month. It's a fairly small undertaking.

What is the status of this engagement?

Our collaboration is ongoing.

RESULTS & FEEDBACK

Could you share any statistics or metrics from this engagement?

The work within my current company started earlier this month, so it's too soon to have significant feedback.

How did TkXel perform from a project management standpoint?

Because we're a small group, we've put parameters in place that enable us to manage them closely through a time and materials system. They had more independence within Groupon. What I appreciate about TkXel is that they're very flexible. They shift their work hours in order to accommodate our team. We have an overlap of about three hours within our workday. We have daily stand-up meetings as well as a sprint lining. We scope our requirements through JIRA. My main metric for evaluating their work is how consistent their estimates are, based on the same volume of work, and how much rework a solution they've delivered requires. It's important that what they produce matches the level of functionality and quality that was agreed upon in the original scope. Nothing in software development is ever going to be the same as previous work.

We're small enough not to require a suite of project management tools. We've used Basecamp in the past and, currently, we use JIRA and Slack for managing our collaboration.

What distinguishes TkXel from other providers?

I appreciate the fact that, even though they are an offshore company, in order to stimulate a project in its early stages, TkXel send their developers and lead partners onsite to work with our team and gain a familiarity with what our needs are. This has helped in getting our U.S. team comfortable with them, and TkXel has also gained an understanding of the culture and environment here. They can be more productive as a result.

BACKGROUND

Please describe your company and position.

I am the Head of AI Innovation of statworx

Describe what your company does in a single sentence.

Welcome to statworx – your data and AI specialists from Frankfurt am Main. We are driving the use of data and artificial intelligence in Germany, focusing on three key pillars: With our strategic expertise, we guide organizations through their data and AI transformation. Our data scientists develop technical solutions that generate measurable added value. In our training programs, we empower employees of all skill levels to work successfully and securely with data and AI. Our mission: We put our clients' value creation with data and AI at the heart of everything we do. Our comprehensive package of consulting, development, and training guarantees our clients 100% focus on measurable success. We implement projects that make organizations more efficient and effective. In doing so, we support societal progress through data and AI. Our privacy policy: https://www.statworx.com/datenschutz/

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tkxel to accomplish?

• We partnered with Tkxel to accelerate the development of AI-powered solutions that could support intelligent automation, optimize internal workflows, and improve scalability across several business operations. Our objective was to integrate practical AI capabilities into existing systems while ensuring long-term flexibility for future AI initiatives.

SOLUTION

How did you find tkxel?

• Online Search
• Referral

Why did you select tkxel over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from tkxel were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tkxel provided end-to-end AI development and consulting services. Their team worked closely with us on AI strategy, workflow analysis, solution architecture, and implementation support. Key deliverables included custom AI-powered automation tools, predictive analytics functionality, intelligent workflow optimization, and integration support for our existing infrastructure. In addition, they assisted with identifying automation opportunities across operational processes and provided recommendations for scaling AI initiatives in a sustainable way.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project significantly improved operational efficiency and reduced the amount of manual work required across several internal processes. We experienced faster data processing, improved workflow accuracy, and stronger visibility into operational performance metrics. The AI-driven solutions also helped our teams automate repetitive tasks more effectively, allowing employees to focus on higher-value strategic work. Overall productivity and process consistency improved noticeably after implementation.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tkxel demonstrated strong project management capabilities throughout the engagement. Communication was clear, organized, and proactive from the beginning of the project until final delivery. Their team consistently met agreed deadlines and remained highly responsive whenever project requirements evolved. They adapted quickly to feedback, provided regular progress updates, and maintained a collaborative working relationship with our internal teams. Their ability to balance technical execution with business understanding made the entire process efficient and well-structured.

What was your primary form of communication with tkxel?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What impressed us most was tkxel’s ability to combine strong AI expertise with a practical business-focused mindset. Rather than simply delivering technical solutions, they focused on creating measurable business value through scalable and realistic AI implementations. Their team showed a deep understanding of intelligent automation, AI strategy, and workflow optimization while remaining flexible and solution-oriented throughout the engagement.

Are there any areas for improvement or something tkxel could have done differently?

More detailed onboarding documentation during the initial stages of the project would have improved alignment slightly faster. However, overall communication, technical expertise, and collaboration quality were excellent throughout the partnership.

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer (CTO) of Red Points

Describe what your company does in a single sentence.

Red Points is the most widely used solution to fight fakes online. Over 1,300 brands rely on our fully managed AI platform to combat counterfeits, piracy, impersonation, and distribution abuse at scale—across marketplaces, fake websites, domains, social media, ads, AI-driven commerce, and more. With 270+ professionals and offices in New York, Barcelona, Beijing, and Salt Lake City, Red Points has disrupted an industry traditionally led by service providers with a scalable, cost-effective solution. Be part of the change: join us on our mission to make the Internet a safer place.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tkxel to accomplish?

• Our main goal was to protect our brand online by reducing fake listings, improving detection speed, and automating enforcement across marketplaces and social media.

SOLUTION

How did you find tkxel?

• Online Search
• Clutch Site

Why did you select tkxel over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from tkxel were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

TKXEL was responsible for end-to-end development of a custom software solution, including system design, development, testing, deployment, and ongoing support. Key Deliverables: Full product discovery and technical requirement analysis UI/UX design for web and/or mobile application Backend and frontend development of the platform Integration of APIs and third-party services Database architecture and cloud infrastructure setup Quality assurance testing and bug fixing Deployment to production environment Post-launch support, maintenance, and feature enhancements Overall, TKXEL delivered a complete, scalable software solution tailored to our business needs, from initial concept to final deployment.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The project led to noticeable improvements in system performance, operational efficiency, and user experience. Reduced manual operational workload by approximately 50–60% through automation of key processes Improved system performance and reduced processing time for core workflows Increased user engagement and adoption after launch due to improved UI/UX design Reduced bug reports and system errors following QA improvements and stabilization Faster delivery of reports and data access compared to the previous system Improved scalability, allowing the platform to support growing user demand without performance issues Overall, the solution delivered by TKXEL improved efficiency, reliability, and usability across the platform.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

TKXEL demonstrated strong and reliable project management throughout the engagement. They followed a structured development process with clear timelines, milestone planning, and regular progress updates. Most deliverables were completed on schedule, with only minor delays that were communicated in advance and quickly resolved without impacting the overall project timeline. Their team was proactive in managing expectations and keeping the project on track. They were highly responsive to feedback and change requests, often implementing adjustments quickly during development cycles. Communication was consistent and clear, with regular check-ins that ensured alignment across all stages of the project. Overall, their responsiveness, organization, and ability to adapt to evolving requirements made the collaboration smooth and efficient.

What was your primary form of communication with tkxel?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

What stood out most about TKXEL was their strong technical expertise combined with a practical, solution-focused approach to development. They were not only able to execute the project from start to finish but also provided valuable suggestions that improved the overall product quality. Their ability to understand business requirements quickly and translate them into a functional, scalable software solution was particularly impressive. The team also maintained clear communication and showed flexibility when requirements evolved during the project. Overall, their combination of reliability, technical skill, and collaborative mindset made them a strong development partner compared to other vendors.

Are there any areas for improvement or something tkxel could have done differently?

BACKGROUND

Please describe your company and position.

I am the Chief Technology Officer for Hitachi Vantara in APAC of Hitachi

Describe what your company does in a single sentence.

For over 115 years, Hitachi has been committed to developing innovations that improve lives. Today, this means creating superior technology and products that balance environment, well-being, and economic growth. We integrate IT, operational technology (OT), and products to transform critical infrastructure and industrial systems. Through Hitachi’s process for creating value from data, which we call Lumada, we combine rich industry insight and infrastructure expertise to create measurable, positive change. We operate across four global sectors – Digital Systems & Services, Energy, Mobility, and Connective Industries – plus a Strategic Social Innovation Business Unit developing next-generation solutions. With over 280,000 employees across 618 consolidated subsidiaries in over 140 countries, we partner with our customers to create a harmonized society and build what’s next for people and planet. At Hitachi, we want to foster a professional and respectful community on LinkedIn. Comments containing personal attacks, defamation, or harassment will be removed.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tkxel to accomplish?

• Our goal was to build a predictive analytics platform to forecast customer demand, optimize inventory, and improve marketing decisions. We needed a partner who could handle data modeling, ML algorithms, and scalable cloud deployment.

SOLUTION

How did you find tkxel?

• Online Search
• Referral

Why did you select tkxel over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from tkxel were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tkxel handled the full project lifecycle: data preprocessing, building ML models, integrating analytics into a web dashboard, cloud deployment, and QA. They also provided recommendations for algorithm improvements and real-time data monitoring.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Forecasting accuracy improved by 28% over our previous system Inventory overstock reduced by 15% in the first quarter Web dashboard provided real-time insights, improving decision-making speed by 35% Platform scaled seamlessly to handle large datasets without performance issues

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tkxel managed the project using Agile sprints with weekly demos and clear milestones. They consistently delivered tasks on schedule and were proactive in communicating any potential delays. The team was highly responsive to our questions and feedback, quickly adapting to changing requirements and offering practical solutions to improve model performance and overall functionality.

What was your primary form of communication with tkxel?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their combination of deep technical AI expertise and practical business insight was impressive. They didn’t just build models they ensured they were actionable and integrated smoothly into our operations.

Are there any areas for improvement or something tkxel could have done differently?

Initial model training took longer than expected due to data inconsistencies, but Tkxel handled the challenges professionally and optimized the process quickly.

BACKGROUND

Please describe your company and position.

I am the Cambridge, Massachusetts of Netstock

Describe what your company does in a single sentence.

Netstock is a leading demand and supply planning solution trusted by more than 2,400 customers worldwide. Managing $26 billion in inventory, Netstock integrates seamlessly with leading ERPs and utilizes sophisticated AI to transform raw data into faster, clearer planning decisions, helping businesses reduce stock-outs and excess inventory while improving demand forecasting. 
By combining advanced analytics with intelligent automation, Netstock helps organizations stay agile, responsive, and profitable.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tkxel to accomplish?

We needed a platform to track shipments, manage inventory, and optimize routes across multiple warehouses and delivery networks.

SOLUTION

How did you find tkxel?

• Online Search
• Referral

Why did you select tkxel over others?

• Pricing fit our budget
• Good value for cost
• Referred to me
• Company values aligned

How many teammates from tkxel were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tkxel built the entire web platform, integrated IoT sensors for real-time tracking, developed analytics dashboards, and implemented reporting features for operations teams.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Reduced delivery errors by 30% 20% faster route optimization Platform handled 50% more shipments without additional infrastructure costs High client satisfaction with real-time reporting dashboards

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tkxel followed a structured Agile approach with clear sprints and regular progress updates. They delivered milestones on time and were proactive in addressing any issues. The team responded quickly to our requests and changes, offering suggestions to optimize performance and ensure the platform met our operational needs.

What was your primary form of communication with tkxel?

• In-Person Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their ability to integrate complex IoT systems seamlessly and suggest performance optimizations was exceptional.

Are there any areas for improvement or something tkxel could have done differently?

Some initial setup for IoT device connectivity took longer than expected, but Tkxel adapted quickly.

BACKGROUND

Please describe your company and position.

I am the Founder of 3mdeb Sp. z o.o.

Describe what your company does in a single sentence.

We are a small but worldwide-recognized embedded firmware development consultancy, which leverages years of industry experience to provide innovative productized services, Open Core, and SaaS products. We help hardware OEMs and ODMs to achieve the full potential, security, and reliability of delivered products through Open Source Firmware (coreboot, UEFI/edk2, LinuxBoot, U-Boot, and others). We support the medical industry using Verified Boot and Secure Boot technologies for Real-Time Operating Systems and Embedded Linux. Hyper-scale cloud providers get our firmware design and security skills to secure their computing devices. Trusted Computing and Trusted Execution Environment applications are used and developed by us every day. There is no embedded software, firmware, or close-to hardware-related challenge we would not consider. Our activity on high-profile professional conferences (Platform Security Summit, FOSDEM, Xen Developers Summit, and others), organization and co-organization of various events (Qubes OS mini-summit, GRUB2 mini-summit, LPC System Boot and Security Microconference) position us as a recognized community member and leader in evangelizing the use of open source solutions. Over the years, the community recognized us as coreboot licensed service providers, UEFI Adopters, LVFS Consultants, Yocto Participants and accepted our membership in OpenPOWER Foundation. Our team consists of passionate engineers and developers from open source software, firmware, and hardware communities, frequent conference speakers, and people who love to tinker with bits.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire tkxel to accomplish?

• I needed help developing my app.

SOLUTION

How did you find tkxel?

• Online Search
• Clutch Site

Why did you select tkxel over others?

• Pricing fit our budget
• Great culture fit
• Good value for cost

How many teammates from tkxel were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

tkxel has developed an app for Android and iOS based on my interface designs. Initially, I showed them the screens I wanted the app to have and how it should run. tkxel and I have started with an NDA and a discovery call to understand what I wanted the app to do and how I imagined it to work, and tkxel provided feedback, which was very useful. We had a kick-off call and signed the contract, which they adjusted per my requests. The app is a camera app that links users with other people for shared albums they create together. When a user takes photos or videos through the camera, the other person has immediate access to those photos and videos. Users can also make a customized and shareable checklist.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

The quality of tkxel's work has met my expectations, and I'm delighted with the app's quality; it looks like a professionally-made app.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

The project has been on budget. I've had some additional requests, and tkxel has been on top of everything. We haven't had to deal with anything out of our control that needed more hours to pivot. The team has taken those costs themselves and hasn't asked me to pay more. We had to delay the app's release slightly because I wanted to do extra things, and something that was out of our control. However, I haven't had issues because I'm not rushing. We've gone back and forth with the app, but everything has been clear, professional, and timely. tkxel updates me on the progress with weekly reports, so I don't need to chase anyone. The team has also shared a three-page slide deck report through email. We had many video calls at the beginning of the project, where the team understood what I wanted the app to do and how I wanted the screens to look. After that, we had calls twice a week, which became weekly calls. Now, we mainly communicate through email or WhatsApp.

What was your primary form of communication with tkxel?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

The whole process felt very professional.

Are there any areas for improvement or something tkxel could have done differently?

We've had four milestones, and after every milestone, tkxel has performed a QA stage where they've tested the app. Some things didn't work, and I thought QA would have picked that up. However, the team has acknowledged it and fixed the bugs and issues. tkxel should've noticed before delivering the app to me

BACKGROUND

Introduce your business and what you do there.

I’m the director of marketing for BBJ La Tavola, a hospitality and leisure company. We provide high-quality, customizable table linen and event products nationwide, helping clients create memorable experiences with exceptional service and attention to detail.

OPPORTUNITY / CHALLENGE

What challenge were you trying to address with tkxel?

We needed help with video editing.

SOLUTION

What was the scope of their involvement?

tkxel has helped us edit over 1,000 videos for our website and continues to help us with the edits. Most recently, they stepped in to help us with the editing of 12 videos with less than a week’s notice. tkxel’s team is great at understanding the scope of a project and providing the QA and QC to ensure we’re satisfied with the outcome.

For the 360 project, the videos needed to be edited and color corrected. A 360 video is a video of our linen that spins in a 360 view to show how our linen looks on a table in real-time. tkxel has also helped with daily web development tasks, and we’re currently working on a few major projects with them.

What is the team composition?

We work with Israa (Project Manager), Maham (Video Editor), Sahar (Video Editor), Zara (Video Editor), and many others on multiple projects monthly.

How did you come to work with tkxel?

We found them through online research. We chose them because of their capabilities and our needs.

How much have you invested with them?

We’ve spent more than $100,000.

What is the status of this engagement?

We started working with them in February 2025, and the engagement is ongoing.

RESULTS & FEEDBACK

What evidence can you share that demonstrates the impact of the engagement?

Our customers love the 360 videos. It’s a great project that our VP came up with.

How did tkxel perform from a project management standpoint?

Israa is incredible at project management. Since she came onto our project, she and her team have helped other teams within tkxel to better understand how to communicate, what to look for, how to scope, and how to show stages of progress. Each project is a little different, but since this project, their communication has become amazing, and their deliverability rate has improved a lot.

We communicate via weekly meetings and email. To track progress, we use Excel documents with progress bars. Each video has multiple checkpoints, including editing checkpoints, internal QA, internal QC, our own checkpoints, and editing remarks. After each step, we check off if the standard is to our liking.

What did you find most impressive about them?

tkxel’s team is very responsive and proactive. They always jump in to help us with our collection launches.

Are there any areas they could improve?

No, they’re great.

BACKGROUND

Please describe your company and position.

I am the Director of Product Design at Fuselab Creative.

Describe what your company does in a single sentence.

Information Technology and Services

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tkxel to accomplish?
Custom Software Development

SOLUTION

How did you find Tkxel?

Clutch Site

Why did you select Tkxel over others?

• High ratings
• Great culture fit
• Good value for cost
• Company values aligned

How many teammates from Tkxel were assigned to this project?

6-10 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tkxel delivered exceptional custom software development services, showcasing expertise in crafting tailored solutions. Their scope included comprehensive analysis, design, development, and deployment. Key deliverables encompassed a user-friendly interface, robust backend architecture, and seamless integration capabilities.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tkxel excelled in our custom software project, delivering tangible results on time. The measurable outcomes showcased improved efficiency, user satisfaction, and a notable ROI, underscoring their commitment to success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tkxel excelled in project management, ensuring timely delivery. Their responsiveness to our needs was commendable, demonstrating a client-centric approach.

What was your primary form of communication with Tkxel?

Email or Messaging App

What did you find most impressive or unique about this company?

Tkxel excels in tailored software solutions. Their unique approach blends innovation with precision, delivering products that truly align with client needs. Impressive expertise!

Are there any areas for improvement or something Tkxel could have done differently?

Tkxel delivered solid custom software development. However, communication could improve for clearer expectations. Streamlining feedback loops might enhance collaboration.

BACKGROUND

Please describe your company and position.

I am the Sales Development Representative at Crazy Egg of Crazy Egg

Describe what your company does in a single sentence.

Computer Software

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire Tkxel to accomplish?

• CRM Consulting and SI

SOLUTION

How did you find Tkxel?

Clutch Site

Why did you select Tkxel over others?

• High ratings
• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from Tkxel were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Tkxel provided comprehensive CRM Consulting and System Integration services. Scope included system analysis, customization, and seamless integration. Key deliverables: tailored CRM solutions, efficient workflows, and improved customer engagement.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Tkxel's CRM Consulting delivered tangible success: streamlined workflows, increased sales conversions, and heightened customer satisfaction. The outcomes speak volumes about the project's efficacy and overall success.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Tkxel excelled in CRM Consulting & SI. Their project management was stellar—efficient and organized. Deliveries were punctual, showcasing their commitment. Their responsive approach to our needs demonstrated their dedication to client satisfaction.

What was your primary form of communication with Tkxel?

Email or Messaging App

What did you find most impressive or unique about this company?

Tkxel's CRM Consulting stands out with seamless integration, robust solutions, and exceptional client-centric focus. Their unique approach accelerates business growth.

Are there any areas for improvement or something Tkxel could have done differently?

Tkxel's CRM Consulting and SI exceeded expectations with seamless integration. However, clearer communication on project milestones could enhance the overall experience.