TK WebHosts

BACKGROUND

Please describe your company and position.

I am the Founder/CVO of Retink Media

Describe what your company does in a single sentence.

On brand and conversion driven marketing solutions powered AI for SMEs and startups to scale.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TK WebHosts to accomplish?

• To host our website

SOLUTION

How did you find TK WebHosts?

• Other

Why did you select TK WebHosts over others?

• Pricing fit our budget
• Good value for cost
• Company values aligned

How many teammates from TK WebHosts were assigned to this project?

1 Employee

Describe the scope of work in detail. Please include a summary of key deliverables.

TK Webhosts ensured our website was accessible to visitors around the clock with minimal downtime. They provided regular backups for our files and databases. Above all, they provided prompt technical support that included troubleshooting.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Ability to easily scale to accomodate our website growth, providing additional server space, bandwidth for our website's needs.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

They were very responsive to all our requests even those not originally part of the deliverables.

What was your primary form of communication with TK WebHosts?

• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Their personal touch in customer support is top-notch and their expertise is phenomenal.

Are there any areas for improvement or something TK WebHosts could have done differently?

Something I think they can do better is allowing flexibility of choices for business email creation.

BACKGROUND

Please describe your company and position.

I am the Product manager of PDA The Game

Describe what your company does in a single sentence.

Retail product in the leisure industry - a card game for stronger relationships.

OPPORTUNITY / CHALLENGE

What specific goals or objectives did you hire TK WebHosts to accomplish?

• Migrate web presence from Shopify
• Create independent tailored high quality website
• Assist with brand identity

SOLUTION

How did you find TK WebHosts?

• Online Search
• Referral

Why did you select TK WebHosts over others?

• High ratings
• Good value for cost
• Referred to me

How many teammates from TK WebHosts were assigned to this project?

2-5 Employees

Describe the scope of work in detail. Please include a summary of key deliverables.

Scope of the work was a redesign of our old website with our new branding. Team helped us with the revamp and pointed to our Shopify page.They helped us migrate 7 business emails from Microsoft Outlook to Google workspace. Happy with outcome.

RESULTS & FEEDBACK

What were the measurable outcomes from the project that demonstrate progress or success?

Successful email migration. Shopify linkage New website meeting with good CTA and conversion.

Describe their project management. Did they deliver items on time? How did they respond to your needs?

Management was done in person and online. Project was delayed by a week due to a fault of our own. The team were patient with us,I'm very happy with the result overall.

What was your primary form of communication with TK WebHosts?

• In-Person Meeting
• Virtual Meeting
• Email or Messaging App

What did you find most impressive or unique about this company?

Communication and Teams calls, Tom and Team were very helpful. Their speedy response was very noticeable

Are there any areas for improvement or something TK WebHosts could have done differently?

Email migration was very costly. They could decrease their rate per inbox.